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HomeMy WebLinkAboutResolution - 5334A - Contract - Advance Paradigm Inc - Mail Order Prescription Service - 11/07/19961-1 RESOLUTION NO. 5334A Item 417 November 7, 1996 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock a Contract and all related documents by and between the City of Lubbock and Advance ParadigM, Inc., to provide mail order prescription service and a retail prescription card program for City of Lubbock employees, which contract is attached hereto, which shall be spread upon the minutes of the Council and as spread upon the minutes of this Council shall constitute and be a part of this Resolution as if fully copied herein in detail. Passed by the City Council this 7th day of ATTEST: ) 'a�' R;yIijTamell, City Secretary APPROVED AS TO CONTENT: Human Resources APPROVED AS TO FORM: Dbfiald G. Vandiver, Fi. Assistant City Attorney dp\ccdocs\Advance.Res October 31, 1996 November 1996. Litz • r- •. ..• �.�. RESOLUTION NO. 5334A Item #17 November 7, 1996 ADVANCE PARADIGM, INC. MANAGED PHARMACY BENEFIT SERVICES AGREEMENT This Managed Pharmacy Benefit Services Agreement dated as of January 1, 1997, is entered into by and between Advance ParadigM, Inc. and City of Lubbock. PRELIMINARY STATEMENTS A. Client provides a pharmacy benefit to certain individuals enrolled and entitled to benefits under the Client's benefit plans. B . Pursuant to the terms and conditions of this Agreement, Client desires to retain API to provide, and API desires to provide for Client, pharmacy benefit management services including without limitation (i) mail service pharmacy, (ii) claims processing, retail network management and payment of claims to participating pharmacies for prescription drugs furnished to Eligible Members, and (iii) clinical management, formulary and drug rebate services (collectively, the "PBM Services"). TERMS OF AGREEMENT NOW THEREFORE, in consideration of the premises and the mutual covenants herein contained, the parties hereto, intending to be legally bound, hereby agree as follows: 1. Definitions. Unless the context otherwise requires, the terms defined in this Section 1 shall have the meanings herein specified for all purposes of this Agreement, including singular and plural forms of any terms herein defined. "Agreement" shall mean this Managed Pharmacy Benefit Services Agreement. "APT' shall mean Advance ParadigM, Inc., a Delaware corporation, together with its wholly-owned subsidiaries. "AWP" shall mean the then current average wholesale price for a prescription drug as listed in a pharmaceutical industry pricing guide, including but not limited to the Medi -Span Master Drug Pricing Source. "Client" shall mean City of Lubbock, together with its wholly-owned subsidiaries. "DUR" shall mean drug utilization review. "Effective Date" shall mean the day that PBM Services begin for each Plan covered by this Agreement. "Eligibility Tape" shall have the meaning assigned to such term in Section 3(a) hereof. "Eligible Member" shall mean each individual who is included on the Eligibility Tape and the updates thereto as being entitled to benefits under a Plan. "Generic Drug" means the chemical and generic name as determined by the United States Adopted Names Council (USANC) and accepted by the Federal Food and Drug Administration (FDA), of those drug products having the same active ingredients as a drug product prescribed by its trade or brand name. "MAC" shall mean the then current maximum allowable cost for a prescription drug listed as a drug available from more than one manufacturer in API's pharmaceutical MAC pricing formula, including but not limited to formulas utilizing the Medi -Span Master Drug Pricing Source. "Medi -Span Databases" means the data provided to API by Medi -Span, Inc. for use in the Company's pricing methods and/or DUR programs. "Original Contract" shall have the meaning assigned to such term in the Preliminary Statements. "Participating Pharmacy" shall mean each retail pharmacy participating in the API Pharmacy Network. "PBM Services" shall mean pharmacy benefit management services as defined in the Preliminary Statements. "Plan" shall mean each of the Client's prescription drug benefit plans for which API will provide PBM Services under this Agreement. "Prescription" shall mean a valid and legal order to dispense to an Eligible Member for his or her own use a drug legally eligible for dispensing under the laws and regulations of the United States, including the Food and Drug Administration and the state laws in which the dispensing facility is located. "Quarter" shall mean each three month period of a calendar year commencing on each January 1, April 1, July 1 and October 1. 2. Plan Information. At least thirty (30) days prior to the Effective Date of each Plan, Client shall provide API with certain Plan information not otherwise in the possession of API and necessary for API to perform or provide PBM Services, including without limitation benefit certificates, eligible drugs, co -pays, deductibles, maximum allowance benefits, investigational drug usage, generic drug usage, and any drugs excluded under the Plan. 3. Pharmacy Benefit Management Services. API shall provide PBM Services for Client's Plans in accordance with the terms and conditions of this Section 3. (a) Eli i bility Tape and Updates. At least seven (7) days prior to the Effective Date of each Plan, Client shall provide API with a complete and final eligibility file in a format consistent with API's requirements which shall identify all Eligible Members and set forth all pertinent eligibility data (the "Eligibility Tape"). Client shall provide updates to the Eligibility Tape to API in a format consistent with API's requirements as frequently as mutually agreed to by the parties hereto. Subject to receipt of confirmation from Client as to the accuracy of each update to the Eligibility Tape, within two business days of API's receipt of such update, API shall enter the eligibility data into its computer system and thereafter shall accept claims for covered cc/CityofLubbock 2 Prescriptions that are dispensed to Eligible Members after the effective date of their eligibility and deny claims for covered Prescriptions that are dispensed to terminated members after the effective date of their termination. API and the Participating Pharmacies shall be entitled to rely on the accuracy and completeness of the Eligibility Tape and updates thereto provided by Client. (b) Clinical Services. API shall provide clinical management, formulary and rebate services in accordance with this Section 31b). (I) Clinical Services. API shall periodically analyze the drug utilization of Eligible Members and prescription prescribing patterns of the physicians participating in Client's network. Based on these analyses, API shall present comprehensive formulary drug utilization evaluations in report format and for Client's designated personnel. (ii) Formulary Services. In connection with the clinical services described above, API shall maintain a formulary for the benefit of the Plan (the "Formulary") and recommend clinically appropriate, cost effective strategies designed to promote Formulary compliance. From time to time, as deemed necessary by API, API will deliver to Client additional or replacement copies of the Formulary for distribution to those physicians included in a Plan's physician network. Client agrees to cooperate with API and, when possible, to facilitate the implementation of recommended Formulary strategies, including without limitation, hard edit blocks, differential patient co -pays, soft edits (e.g. on-line formulary messages), promoting Formulary compliance to pharmacists and therapeutic interchange programs. (iii) Manufacturer Rebates. Upon adoption of the Formulary and meeting reasonable, generally applicable requirements for participating in API's rebate program, Client shall be eligible to receive rebates from those drug manufacturers participating in API's rebate program with respect to certain prescription drugs dispensed to Eligible Members (the "Rebates"). API shall provide Client Quarterly statements reflecting the aggregate amount of Rebates attributable to the Plan's drug utilization. The Rebate amount shall be distributed to Client, net of any Clinical Services Fee, within thirty days of receipt of rebate payments from all drug manufacturers for Quarter being adjudicated. (iv) Eligible Data. Drug utilization which has been submitted by any entity other than API, specifically including Medicaid, Medicare or other state or federal health care program which receives Rebates directly from drug manufacturers, to drug manufacturers for discounts, rebates or other price reduction, shall not be eligible to participate in API's rebate program. Client shall clearly identify to API those Eligible Members whose drug utilization has been otherwise submitted to drug manufacturers or whose claims have been or will be filed for reimbursement with Medicaid, Medicare or any other state or federal health care program. If Client fails to identify such members or claims and any drug manufacturer's audit of its rebate program reveals improperly calculated rebates involving such members and claims, then Client shall be solely responsible for the reimbursement of any Rebates improperly made based on such drug utilization. Notwithstanding the foregoing, this provision shall not be construed to prohibit Client from participating in Medicare risk contracting. cc/CityoMubbock 3 (c) Mail Service. API shall fill Prescriptions for Eligible Members and shall mail such drugs or medications to such Eligible Members subject to the following terms and conditions: (i) Distribution of Information. API shall provide Client with reasonable copies of its standard informational material explaining the mail service and the forms necessary for Eligible Members to utilize mail service. Client shall distribute the mail service informational materials and forms to all Eligible Members. (ii) Delivery and Dispensing. API shall dispense through its mail service pharmacy new or refill Prescription orders upon receipt from an Eligible Member of (i) a valid Prescription order or a completed refill order form and (ii) the applicable co -payment, if any. API shall cause the filled Prescriptions to be mailed to each Eligible Member via common carrier at the address set forth in the Eligibility List or as appearing on the face of the Prescription. API shall not be liable to either Client or Eligible Member for any delay in delivery resulting from circumstances beyond API's control as set forth in Section 15(k) of the Agreement. (iii) Mail Service Pharmacy. API shall operate its mail service pharmacy in compliance with state and federal pharmaceutical laws and regulations, including limitations imposed on controlled substances, and shall dispense only those prescription drugs which, in its sole discretion, fulfill requirements of the prescription writer and comply with applicable law. API shall have the right to refuse to fill or renew a Prescription for any Eligible Member when the Eligible Member has not paid his or her co -payment amount or, in the pharmacist's professional judgment, the filling or renewing of such Prescription is not in the best interest of the Eligible Member or the pharmacist has reason to doubt the authenticity of the Prescription. API may from time to time implement programs through its mail service pharmacy to promote Formulary products. (iv) Generic Substitution. So long as mandatory generic substitution is a component of the Plan design, if, in the professional judgment of the dispensing pharmacist a Generic Drug will fulfill the requirements of a Prescription and applicable law, then API's mail service pharmacy will fill the Prescription with such Generic Drug unless the prescriber has specifically designated "Dispense as Written" on the Prescription. (v) Patient Profiles and DUR. API shall request information from each Eligible Member to submit with his or her first mail order Prescription a form containing information regarding, among other things, any drug allergies of such Eligible Member. API shall utilize this information to develop a patient profile on each Eligible Member which will include the information submitted by such member as well as a history of Prescription Drugs dispensed to such member during the term of this Agreement. Each mail order Prescription will be subject to DUR based on the patient profiles and mail service utilization history as well as concurrent DUR through the Advance Rx® claims adjudication system (as further explained in Section 3(d)(iv) hereof). API shall not be liable for any damages arising from the use or lack of use of such DUR services in accordance with Section 10 of this Agreement. (vi) Toll Free Client Service. API shall maintain, at its sole expense, toll free "800" numbers for patient counseling for Eligible Members, Client inquiries and other Client service or informational needs. cc/CityotLubbock 4 (d) Retail API Pharmacy Network Services and Claims Adjudication. API shall adjudicate claims for Prescription Drugs furnished by pharmacies under the Plan in accordance with the following terms and conditions: (i) Distribution of Materials. API shall provide Client with reasonable copies of its standard informational material regarding the utilization of the API Pharmacy Network and claim forms for use by Eligible Members when needed. Upon receipt, Client will distribute all such information and claim forms to its Eligible Members. Client shall provide each Eligible Member with an identification card in a format mutually agreed to by API, for purposes of (among other things) accessing the Participating Pharmacies. (ii) API Pharmacy. Network. API has created a network of Participating Pharmacies (the "API Pharmacy Network") that is available to provide prescription drug services to Eligible Members using their identification cards. API shall process claims submitted by the Participating Pharmacies in accordance with API's agreements with such pharmacies. API shall furnish to each Participating Pharmacy such information regarding the applicable Plan and Eligible Members as is necessary for the operation of the Advance Rx® claims adjudication system. Client hereby authorizes API to release such information to the Participating Pharmacies as API, in its sole discretion, deems necessary regarding the applicable Plan and Eligible Members to the Participating Pharmacies. (iii) Claims Adjudication. Through its Advance Rx® on-line claims adjudication system, API shall (A) process electronic or manual claims submitted by pharmacies; (B) process API claim forms submitted by Eligible Members; (C) determine whether the claim qualifies for reimbursement in accordance with the terms of the applicable Plan and the Eligibility Tape; and (D) calculate the payment of such claims pursuant to the applicable Plan (each such claim an "Approved Claim"). API shall notify the submitting Participating Pharmacy or Eligible Member of nonreimburseable claims. (iv) Concurrent Drug Utilization Review. Through its Advance Rx® system, API shall provide on-line concurrent DUR messaging to the Participating Pharmacies and will take appropriate action based on Plan specifications. Concurrent DUR shall include, but not be limited to, the following edits: (A) duplicate therapy; (B) early refills and frequency limitations; (C) duplicate drug; (D) potential drug interaction(s), in which case the provider is notified on-line and the level of severity would be indicated; (E) drug preference screening; and (F) minimum/maximum dose range (which includes on-line alert of pharmacist). API shall not be liable for any damages arising from the use or lack of use of such concurrent DUR services in accordance with Section 10 of the Agreement. 4. Fees and Rates. (a) Fees for Services. Client agrees to pay API an administrative fee in consideration of the claims adjudication, pharmacy network management services and payment of claims by API in the amount of $0.50 per claim processed. In consideration of the clinical and Formulary/Rebate services provided to Client, API shall retain 30% of those Rebates paid based on Eligible Members' drug utilization. cc/CityotLubbock 5 (b) Rates for Prescription Claims. During the term of this Agreement, Client agrees to pay for Prescriptions dispensed to Eligible Members by the mail service pharmacy or the Participating Pharmacies, as the case may be, at the rates set forth below. Price of Mail Service Prescriptions: Brand Drugs: AWP less 16% plus $2.00 dispensing fee Generic Drugs: MAC or AWP less 45% plus $2.00 dispensing fee Price of Retail Pharmacy Network Prescriptions: PPO Network (all major chains + selected independents) Brand Drugs: AWP less 13% plus $2.50 dispensing fee Generic Drugs: MAC plus $2.50 dispensing fee 5. Payment. (a) Statement of Account. API shall submit to Client on a semi-monthly basis a statement of account (the "Statement of Account") that reflects the amount due for the Prescriptions dispensed and the fees due for the applicable period. (b) Payment of Statement of Account. Client agrees to pay the amount due reflected on the Statement of Account within two (2) business days of receipt of the Statement of Account by (I) wire or electronic funds transfer to an account designated by API or (ii) by funding an account on which API will have authority to withdraw funds in the amount of the Statement of Account. (c) Payment of Clinical Services Fee. API shall be entitled to withhold the amount of its Clinical Services Fee from each rebate payment to be made to Client under Section iii . (d) Cessation of Services. Should Client, for any reason, fail to pay timely any Statement of Account in accordance with Section 5(b) hereof, or become insolvent or generally unable to pay its creditors when due, API shall be entitled to cease adjudication of claims and/or the dispensing of Prescriptions under this Agreement while maintaining all of API's rights hereunder. (e) Associated Costs Paid by Client. API shall bear the costs related to the services provided by it under this Agreement, including reasonable Formulary production, except that Client shall be responsible for costs associated with distribution of materials to Eligible Members or providers. In the event Client requests identification cards, non-standard services, forms, materials or documents, the additional cost of such services or materials shall be paid by Client at an additional charge to be mutually agreed upon by the parties in writing before the services are provided. 6. Records, Reports and Profiles.. (a) Maintenance of Records. API shall maintain, in original form, on microfilm or computer tape, documentation of all claims processed and Prescriptions filled via mail service for seven (7) years. Subject to Section 11(a) hereof, all such records, while maintained by API, shall be accessible to Client for examination and audit during the term of this Agreement. In addition, API shall maintain, in original form, on cc/CityofLubbock 6 microfilm or computer tape, a copy of this Agreement in accordance with applicable law. (b) Management Information Reports. API shall provide Client with those reports selected from API's standard reporting package. Any reports requested by Client other than API's standard reports shall be considered "Special Reports." Client agrees that for each Special Report, Client shall pay API for the programming necessary to produce such Special Reports at a rate of (i) $100 per in-house man-hour of programming time, or, (ii) in the event API must outsource such programming services to a programmer from its software vendor, at the cost of such services, provided that API agrees to comply with the following procedure: (i) API must receive a request for a Special Report from an employee in Client's Pharmacy Programs Department who has been identified by Client in writing as a "designated person" for purposes of this Section 6(b); (ii) API must deliver an estimated cost of programming the Special Report to such designated person; and (iii) API must receive authorization from such designated person prior to programming and running the Special Report. API shall be entitled to rely on Client's representations regarding the authority of any employee who acts as a "designated person" under this Section 6(12). 7 Term and Renewal. Unless otherwise terminated in accordance with Section 8 herein, or otherwise extended, this Agreement shall continence on January 1, 1997 and end on December 31, 1997. This Agreement shall automatically renew for a twelve-month period on January 1, 1998, and on each year thereafter (each a "renewal date"), unless either party notifies the other in writing at least ninety (90) days prior to the renewal date of such year of its intent to terminate this Agreement. 8. Termination and Default. (a) Termination. In addition to API's right under Section 5(c,) hereof, this Agreement may be terminated as follows: (i) Upon the mutual written consent of the parties hereto; (ii) Either party may terminate this Agreement at any time in the event of a material default by the other party. Such termination shall be effective thirty (30) days after receipt by the defaulting party of written notice specifying the default, unless the default is cured before the end of the thirty -day period; (iii) At either party's option, if the other party becomes insolvent or seeks protection voluntarily or involuntarily, under any bankruptcy laws; (iv) The parties acknowledge that federal and state healthcare reform measures and legislation are continuously considered by government agencies and that the relationships among health care providers and organizations are continuously challenged through litigation. If such proposal are enacted or if the judgment in any such litigation has a significant impact on this Agreement as a whole or upon any segment as a part, upon notice from either party, the parties agree to negotiate in good faith for a sixty-day period the terms and conditions of this cc/CityofLubbock 7 d Agreement to address any problems such legislation or judgment may cause. If the parties are unable to reach agreement within such sixty-day period, either party may terminate this Agreement upon no less than thirty (30) days' prior written notice to the other party. (b) Default. Payment Obligations and Interest. (i) Unfulfilled Payment Obligations. In the event either API or Client terminate this Agreement in accordance with the terms of Section 8(a), all unfulfilled payment obligations for any of the services provided herein shall be paid within thirty (30) days of the effective date of such termination; provided that all Rebates shall be payable to the Plan within thirty (30) days of receipt from the manufacturer. (ii) Interest on Late Payments. If Client fails to pay any amounts due under this Agreement within fourteen (14) days of the due date, such amount shall bear interest from the date due until paid in full, at the rate of one and one-half percent (1.5%) per month unless such rate exceeds the maximum rate allowable by applicable law, in which case such amounts shall bear interest at the maximum legally allowable rate. 9. Indemnification. Each party and its officers, directors, employees, agents, successors and assigns (each an "Indemnitee") shall be indemnified and held harmless by the other party (the "Indemnifying Party") against any and all claims, loss, damage, costs and expenses ("Loss"), including, without limitation, attorneys' fees and expenses, actually incurred by any Indemnitee arising out of or resulting from the actions or omissions of the Indemnifying Party. Client further agrees to indemnify and hold API, its officers, directors, employees, agents, successors and assigns harmless from any Loss actually suffered or incurred arising out or resulting from any claim or demand by current or previous Eligible Members relating to this Agreement, including without limitation any disclosures made by API, its officers, directors, employees, agents, successors and assigns in accordance with the terms and conditions hereof. 10. Limitation of Liability. IN NO EVENT SHALL API BE LIABLE TO CLIENT OR ANY ELIGIBLE MEMBER FOR ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, ARISING OUT OF OR RELATED TO APPS PERFORMANCE UNDER THIS AGREEMENT OR BREACH HEREOF, EVEN IF API HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. API'S LIABILITY TO CLIENT UNDER THIS AGREEMENT, IF ANY, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT OF COMPENSATION DUE API FOR THE PRIOR TWELVE (12) MONTHS OF THIS AGREEMENT. API RELIES ON MEDI-SPAN OR INDUSTRY COMPARABLE DATABASES IN PROVIDING CLIENT AND ELIGIBLE MEMBERS WITH DRUG UTILIZATION REVIEW SERVICES. API HAS UTILIZED DUE DILIGENCE IN COLLECTING AND REPORTING THE INFORMATION CONTAINED IN THE DATABASES AND HAS OBTAINED SUCH INFORMATION FROM SOURCES BELIEVED TO BE RELIABLE. API, HOWEVER, DOES NOT WARRANT THE ACCURACY OF REPORTS, ALERTS, CODES, PRICES OR OTHER DATA CONTAINED IN THE DATABASES. THE CLINICAL INFORMATION CONTAINED IN THE DATABASES AND THE cc/CityofLubbock FORMULARY IS INTENDED AS A SUPPLEMENT TO, AND NOT A SUBSTITUTE FOR, THE KNOWLEDGE, EXPERTISE, SKILL, AND JUDGMENT OF PHYSICIANS, PHARMACISTS, OR OTHER HEALTH-CARE PROFESSIONALS IN ELIGIBLE MEMBERS' CARE. THE ABSENCE OF A WARNING FOR A GIVEN DRUG OR DRUG COMBINATION SHALL NOT BE CONSTRUED TO INDICATE THAT THE DRUG OR DRUG COMBINATION IS SAFE, APPROPRIATE OR EFFECTIVE IN ANY ELIGIBLE MEMBER. 11. Audit. (a) Audits of Eligible Members and Business Records. Client shall have the right to inspect and audit the business records of API which directly relate to billings made to Client for claims reimbursement. API shall have the right to inspect and audit, or cause to be inspected and audited, the books and records of Client directly relating to the existence and number of Eligible Members. Client and API shall fully cooperate with representatives of each other and with independent accountants hired by either party to conduct any such inspection or audit. Such audits shall be at the auditing party's sole expense and shall only be made during normal business hours, following fifteen (15) days written notice, and without undue interference to the audited party's business activity. If, after completion of the audit under this Section I I (a), the audit reveals a discrepancy in the results of the audit and the previous calculations of the audited party, then the auditing party shall deliver written notice which sets forth in reasonable detail the basis of such discrepancy. The parties shall use reasonable efforts to resolve the discrepancy within 30 days following delivery of such notice, and such resolution shall be final, binding and conclusive upon the parties hereto. If API and Client are unable to reach a resolution within such 30 -day period, the parties shall resolve such dispute in accordance with Section 14 hereof. (b) Right to Audit Rebates. Client, at its sole expense, shall have the right to audit the Rebates once in each twelve-month period (following fifteen (15) days written notice to API) for the purpose of validating the accuracy of the rebate amounts distributed to Client by API. Client and API agree that an independent accounting firm agreeable to the parties hereto shall conduct such audit, and that such firm will sign a confidentiality statement with API insuring that all details and terms of all manufacturers rebate contracts with API (except the total aggregate amount due to Client) will be treated as confidential to API and will not be revealed in any manner or form by or to any person or entity. The report and determination of the independent accounting firm under this Section 11 (b) shall be final, binding and conclusive on API and Client. (c) Payment of Discrepancies. Upon a final and conclusive determination of a discrepancy revealed by an audit procedure under this Section 11, the party which owes money shall pay such sums to the other party within fifteen (15) days of the delivery of the conclusive audit findings. 12. Exclusivity. Client hereby grants API during the term of this Agreement, and any renewals hereof, the exclusive right to provide pharmacy benefit management services to Client, including without limitation clinical services, outcomes management, disease state management, mail service claims adjudication and retail pharmacy network management. Client further agrees that, during the term of this Agreement, and any renewals hereof, it will not negotiate, contract, or agree with any drug manufacturer for the purpose of obtaining drug rebates. Client also agrees to cancel any existing agreements or contracts with any drug cc/CityofLubbock 9 manufacturers related to such drug rebates as of the Effective Date of this Agreement unless otherwise approved by API, which approval shall not be unreasonably withheld. 13. Confidentiality. (a) Confidential and Proprietary Information. Client and API each recognize and acknowledge that, by receipt and possession of certain information relating to the business operations of the other, each will discover certain of the other's confidential and proprietary information, skills, know-how, technical expertise, and methods. This confidential and proprietary information includes, but is not limited to: (a) the terms of this Agreement, (b) the format of all reports generated by the parties under this Agreement, and (c) details of the operation of the PBM Services. Each party acknowledges and agrees that such information is confidential, valuable and proprietary to the business of each party, and that each party's success and ability to compete depends on keeping such information confidential. Each party hereto covenants and agrees not to, directly or indirectly, and agrees to cause its officers, directors, employees, agents and affiliates not to, use, publish, disseminate or otherwise disclose, any of the other party's confidential or proprietary information now or later possessed by each, without prior written consent of the other party. API hereby acknowledges that Client is a municipal corporation subject to the Texas Public Information Act, Chapter 552, Texas Government Code, and release of information upon order of the Texas Attorney General or a court of competent jurisdiction by Client shall not be a breach of this Agreement. (b) Confidentiality of Eligible Members. The parties shall maintain the confidentiality of any information relating to Eligible Members in accordance with applicable laws and regulations. Client shall insure that the release of information relating to Eligible Members to Client is duly authorized. Upon receipt of a validly issued subpoena or a request for information that is signed by an Eligible Member, API shall be entitled to release such information in accordance with the subpoena or request. API shall be entitled to assume the genuiness of all signatures, the authenticity of all such requests, the conformity of copies of such requests to the original and that the persons executing such requests have full power and authority to deliver such request. (c) Breach of Confidentiality Covenant. API and Client acknowledge that any violation or breach of confidentiality would cause irreparable harm and that such harm cannot be adequately compensated in money damages. API and Client agree that any such violation or breach may be enjoined by any court of competent jurisdiction, without waiver of any other right to claim damages incurred by either API or Client in connection with such a violation. API hereby acknowledges that Client is a municipal corporation subject to the Texas Public Information Act, Chapter 552, Texas Government Code, and release of information upon order of the Texas Attorney General or a court of competent jurisdiction by Client shall not be a breach of this Agreement. 14. General. (a) Notice. Any notice required to be given pursuant to the terms and provisions of this Agreement shall be in writing and shall be sent by certified mail, return receipt requested, or by overnight delivery service to the parties at the addresses below or such other address as shall be specified by the parties by like notice cc/CityofLubbock 10 to API at: Advance ParadigM, Inc. Attn: Vice President - Legal Affairs P.O. Box 542906 Dallas, Texas 75354-2906 and to Client at: City of Lubbock Attn: Ron Shuffield 1625 13th Street Lubbock, TX 79401 (b) Binding Nature and Assignment. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their successors and assigns. Neither party may assign this Agreement without the prior written consent of the other; provided, however, that either party may transfer or assign its rights and obligations under this Agreement, to any affiliate, and provided further that no such assignment shall have the effect of releasing such party from any of its obligations under this Agreement. (c) Headings and Interpretation. The headings of the various sections of this Agreement are inserted for convenience only and do not, expressly or by implication, limit, define or extend the specific terms of the section so designated. (d) Governing Law. The validity, enforceability, and interpretation of this Agreement shall be determined and governed by the internal laws of the State of Texas (and not the law of conflicts). (e) Entire Ageement. This Agreement contains all the terms and conditions agreed upon by the parties, and supersedes all prior understandings, writings, proposals, representations, or communications, oral or written, of the parties hereto. (f) Authorijy. API and Client warrant that each has full power and authority to enter into and perform this Agreement, and the person signing this Agreement on behalf of each party certifies that such person has been properly authorized and empowered to enter into this Agreement on behalf of such party. (g) No_ n -Competition in Hiring. During the term of this Agreement, and for a period of one (1) year thereafter, Client shall not, without the prior written consent of API, knowingly employ or solicit for hire, or knowingly allow its officers, directors, agents or affiliates to employ or solicit for hire, any employees of API. (h) Non -Waiver. The failure of either party to insist, in any one or more instances, upon performance of any of the terms, covenants or conditions of this Agreement shall not be construed as a waiver or a relinquishment of any right or claim granted or arising hereunder or of the future performance of any such term, covenant, or condition, and such failure shall in no way affect the validity of this Agreement or the rights and obligations of the parties hereunder. (i) Offset. In the event of a payment default by Client which remains uncured for a period of fourteen (14) days from the date due, API shall be entitled, and Client hereby authorizes API, to offset the amount of such payment defaults against any Rebates payable to Client hereunder. cc/CityofLubbock 11 (j) Relationship of Parties. This Agreement shall not constitute or otherwise imply a joint venture, pooling arrangement, partnership or formal business organization of any kind. Both parties shall be considered independent contractors and neither party shall be considered an agent of the other. Under no circumstances shall employees of one party be deemed the employees of the other party. (k) Force Majeure. Neither party shall be liable for any failure or delay in performing all or part of its obligations under the terms of this Agreement resulting from unavailability of pharmaceuticals, legislative action, war, acts of any person engaged in a subversive activity, sabotage, riot, strikes, slow -downs, lock -outs, or labor stoppage, freight embargoes, fires, explosions, flood, earthquake or other acts of God, or by reason of the judgment, filing or order of any court or agency of competent jurisdiction occurring subsequent to the signing of this Agreement, or any other circumstances beyond its control. (1) Survival. Should any part, term or condition of this Agreement be declared illegal or unenforceable or in conflict with any other laws, the remaining provisions shall be valid and not affected thereby. (m) Counterparts. This Agreement may be executed in any number of counterparts, each of which shall be deemed an original and all of which taken together shall constitute one and the same instrument. (n) Departments of Insurance. The parties acknowledge that each party is subject to the statutes and regulations in the states in which this Agreement will be performed. The parties acknowledge that the laws and regulations of several states permit Departments of Insurance to have access to API's books and records relating to this Agreement for purpose of examination, audit and inspection, subject to confidentiality obligations. (o) Further Assurances. From time to time upon request and without further consideration, the parties hereto shall, and shall cause their subsidiaries, to execute, deliver or acknowledge such documents and do such further acts as the other party hereto may reasonably require to effectuate its obligations contemplated by this Agreement. cc/CityofLubbock 12 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed and delivered by their proper and duly authorized officers on the date first above written. By executing the Agreement, the undersigned individuals hereby warrant and represent that they have read this Agreement in its entirety and agree to all its terms. AD' By: Nan Title CITY OF LUBBOC By: Name: Alex T " Cooke Title: MayorPro Tem Attest: Approved as to Content: Mary Andre4, Director of Human Resources Approved as to form: G. Vandir'er, Assistant City A cc/CityofLubbock 13 FIRST AMENDMENT TO ADVANCE PARADIGM, INC. MANAGED PHARMACY BENEFIT SERVICES AGREEMENT This First Amendment to the Managed Pharmacy Benefit Services Agreement effective as of July 1, 1999 (this "Amendment") is entered into by and between Advance Paradigm, Inc. ("API") and City of Lubbock (the "Client"). WHEREAS, API and Client (collectively, the "Parties') entered into that certain Pharmacy Benefit Services Agreement effective as of January 1, 1997 (the "Agreement"); WHEREAS, the Parties now desire to amend the Agreement to change the term of the Agreement; NOW, THEREFORE, in consideration of the premises and other good and valuable consideration the receipt and sufficiency is hereby acknowledged, the parties agree to amend the 'Agreement as follows: 1. Amendment. The provision set forth in Section 7 of the Agreement is hereby amended and restated in its entirety as follows: "Unless otherwise terminated in accordance with Section 8 herein, or otherwise extended, this Agreement shall commence January 1, 1997 and end on November 30, 1999. This Agreement shall automatically renew for a twelve-month period on December 1, 1999, and on each December l st thereafter (each a "renewal date"), unless either party notifies the other in writing at least ninety (90) days prior to the renewal date of such year of its intent to terminate this Agreement." 2. Effect of Amendment. Except ,as specifically amended by this Amendment, the Agreement shall remain in full force and effect. IN WITNESS WHEREOF, the parties have caused this Amendment to be executed and delivered by their proper and duly authorized officers as of the date first above written.: By executing this Amendment, the undersigned individuals hereby warrant and represent that they have read this Amendment in its entirety and agree to all its terms. ADVANCE PARADIGM, INC. By: r ,_ NamNamir Laura 'Joh sen Title: Senior Vice President, General Counsel CITY= By: 44 NIN Title: MAYOR ATTEST: Kayt, a Parriell, City Secretary PLACty- bboddlstAmnd-ld