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Resolution - 2005-R0536 - Contract - Wunderlich-Malec Engineering Systems Services - SCADA - 11/18/2005
Resolution No. 2005-RO536 November 18, 2005 Item 5.21 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock, a Contract for supervisory control and data acquisition (SCADA), RFP#05-038-BM, by and between the City of Lubbock and Wunderlich-Malec Engineering Systems Services of Carrollton, Texas, and related documents. Said Contract is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council this 18th day of Aymb6 , 2005. MODOUGAL, MAYOR ATTEST: Rebecca Garza, City Secretary APPROVED AS TO CONTENT: Sherry Stephens Chief Operations Officer of Water Utilities APPROVED AS TO FORM: Jo M. Knight, Assistant City Attorney gsl/ccdocs/res-Contract-Wunderlich-Malec Engineering Nov. 3, 2005 Resolution No. 2005—RO536 Wunderlich —Malec ENGINEERING • SYSTEMS • SERVICES 2855 Trinity Square Drive, Suite 100 Carrollton, Texas 75006 Phone: 469-574-2500 0 FAX: 469-574-2525 CONTRACT NO. 5 90 3- SCADA Systems Integration Contract Client: City of Lubbock Texas Project: SCADA System Upgrades Issued: Rev. 3 Dated 10/19/05 W-M Contract # 425035 This Agreement, entered into thislg_,day of -rm the year Two Thousand Five (2005), by and between Wunderlich-Malec, Inc. (W-M), hereinafter called Supplier, and the City of Lubbock, Texas, hereinafter called Client, is for the performance by W-M for work defined as SCADA Systems Upgrade; NOW TIEREFORE, the parties hereto, and in consideration of the mutual promises, covenants, terms and conditions enumerated or incorporated herein agree to be bound as follows: Section 1. WORK TO BE PERFORMED: The work to be performed by W-M is to provide the Upgrade of the Existing SCADA system as defined in the following documents which are incorporated herein for all purposes: Exhibit A. W-M Proposal 05TEX1015 Dated 6/16/05 and 05TEX2010 Extended Maintenance 9/07/05 Exhibit B. City of Lubbock Specifications RFP # 05-38-BM & Add. 1 & 2 Section 2. Pricing The contract value for the work defined in Section 1 herein and in Exhibit C which is incorporated herein for all purposes: Systems Hardware and Software: $276,544.00 Design and Application Engineering. $76p50.00 Testing and Installation: $68,970.00 Project Management, Travel and Training: $97,550.00 Warranty and Maintenance: $36,000.00 Two -Year Extended Service Program: $68,850.00 Total Cost not to exceed Six Hundred Twenty Three Thousand, Nine Hundred, Sixty Four ($623,964.00) USD Net Section 3. Contract Documents Exhibit A. W-M Proposal 05TEX1015 Dated 6/16/05 and 05TEX2010 Extended Maintenance 9/07/05 Exhibit B. City of Lubbock Specifications RFP # 05-38-BM & Add 1 & 2 Exhibit C. Pricing Details Section 4. Tens and Conditions 1. Name Reference W-M herein after means Wunderlich-Malec Systems, Inc. of Mimetcnka, Minnesota and its local offices throughout the United States. The work will be performed by the W-M office located in: Carrollton, Texas All correspondence and reed documents should be sent to the Carrollton Office location. Contract Agreement # 425035 2. Authorization to Proceed Execution of this agreement by the CLIENT will be authorization for W-M to proceed with the work, unless otherwise provided for in the Agreement This Contract is subject to the terms and conditions set forth herein and can only be modified per a mutually agreed upon and executed contract modification. 3. Direct Expenses W-Ws direct expenses shall be those costs incurred on or directly for the Client's project. Reimbursement for these expenses shall be on the basis of expense rate schedules or the pricing terms included herein and as provided by W-M. 4. Payment to W M Invoices will be issued by W-M for all work performed under the terms of the Agreement. Invoices are due and payable on receipt. Interest at the rate of 1.5% per monthly or that permitted by law, if less, will be charged on all past due amounts, starting 30 days after invoice date. In the event of a dispute, no payment will be made or due on disputed amounts until resolved. Payment will be made according to milestones as follows: 10% Submittal of Sequences of Operation and Data Base 10% Submittal Hardware and Software 25% upon delivery of software and servers to W-M facility 10% Completion of Factory Test 30% upon completion of field installation 15% upon completion of training and final system acceptance and documentation S. Standard of Care The standard of care applicable to W-M's services will be the degree of skill and diligence normally employed by professional design/integration organizations performing the same or similar services at the same time W-M's services are performed. 6. Termination This agreement may be terminated for convenience on 30 days' written notice, or for cause, if either party fails substantially to perform through no fault of the other and does not commence correction of such nonperformance within five days of written notice and diligently complete the correction thereafter. On termination, W-M will be paid for all authorized work performed up to the termination date. 7. Consequential Damages In no event shall W-M be liable for special, indirect or consequential damages, including, but not limited to, loss of use of equipment or facility, escape of contaminants, etc. 8. Changes to Scope Both Client and W-M may request/propose changes to the scope of this project. These changes may be implemented, provided that the other party formally accepts the proposed change. If any changes impact pricing or schedule, W-M will prepare a formal change proposal. Formal acceptance of the change proposal will be marked by issuance of a client change order. W-M will not be required to proceed with such a change until the client provided change order has been received and accepted. The Engineering Rate schedule included in Section 7 of the referenced proposal will be the basis for all W-M services. Additional materials, software, equipment and or subcontracted services will be provided at W-M cost plus all related taxes, freight and handling plus fifteen (15) % mark-up for overhead and profit. 2of5 Contract Agreement # 425035 9. Interpretation The law of the State of Texas shall govern the validity of this Agreement, its interpretation and performance, and any other claims related to it. 10. No Third Party Beneficiaries This Agreement gives no rights or benefits to anyone other than the CLIENT and W-M and has no third party beneficiaries. W-M services are defined solely by this Agreement, and not by any other contract or Agreement that may be associated with the Project. 11. Software License Any W-M software configuration developed by W-M is provided as a ten4x=y license. It will be converted to a permanent license at project cwrripletion. This completion is marked by final and full payment. Temporary license expires 90 days after final acceptance of the system 12. Force Majeure Neither party shall be liable for delays due to causes beyond its control such as labor shortages, strikes, lockouts, fires, acts of God and nature, unforeseen material shortages, or acts of war, terrorism, sabotage or computer viruses. W-M shall not be responsible or liable in any way for any failure to perform due to acts of God, fire, flood, serious accidents, foreign or United States embargo, war or not, serious shortages, unavailability or significant price increases in commodities, materials or components, labor disputes, intemtption of transportation, loss of essential production services, laws, rules, regulations, instructions or acts of any U.S. or foreign governmental authority, or by any other event beyond the reasonable control of W-M or its subSuppliers. If force majeure continues for longer than 90 days, either party may terminate this contract and client will pay W-M for the provided services and materials as well as expenses incurred by W-M prior to termination of the contract. 13. RISK OF LOSS: Risk of loss or damage shall be borne by Purchaser upon delivery of W-M equipment to the Client; if applicable. All shipments are F.O.B. destination, freight allowed and all claims for damage, delay or shortage arising from any shipment shall be directly against the carrier by the W-M. Purchaser shall inspect the equipment prior to signing the bill of lading at receipt; notify W-M of any damage or shortage within one week of receipt. Failure to inspect at receipt at receipt and / or notify W-M shall constitute acceptance by Purchaser, relieving W-M of liability for damages or shortages. If W-M ships and receives the equipment, then the obligation for risk of loss remains with W-M until such time as the contract is completed and/or the buyer has beneficial use of the equipment. 14. Insurance W-M basis this proposal on furnishing the following insurance coverage: • GenerallContractual Liability: Each Occurrence $ 1,000,000.00 Fire Damage $ 500,000.00 Personal andADV Injury $ I,000 000.00 General Aggregate $ 2,000,000.00 • Automobile liability Combined Single Limit $ 1,000,000.00 • Excess Liability Each Occurrence $10,000,000.00 Aggregate $10,000,000.00 • Workman's Comp Each Accident $ 500,000.00 • Professional Liability Each Claim $ 2,000,000.00 Aggregate $ 2,000,000.00 3 of 5 Contract Agreement ## 425035 Supplier agrees to waive its right of recovery against City of Lubbock for all claims and suits against City of Lubbock, which are or may be covered by the above -described insurance coverages. In addition, its insurers, through policy endorsement, waive their right of subrogation against City of Lubbock for all claims and suits. The certificate of insurance must reflect waiver of subrogation endorsement. Supplier farther waives its right of recovery, and its insurers also waive their right of subrogation against City of Lubbock for loss of its owned or leased property or property under its care, custody, or control. Supplier's insurance policies through policy endorsement must include wording, which states that the policy shall be primary and non-c ontnbutory with respect to any insurance carried by City of Lubbock. The certificate of insurance described below must reflect that the above wording is included in evidenced policies. All policies required above (excluding Workers' Compensation) shall include a severability of interest endorsement and shall name the City of Lubbock as an additional insured with respect to work performed under this Lease. Severability of interest naming City of Lubbock, as an additional insured shall be indicated on the certificate of insurance described above. 15. WARRANTY: Unless detailed otherwise in the W-M proposal, W-M warrants that for a period of 12 months after acceptance, all products and services to be free from defects in material and workmanship, when returned to W-M, F.O.B. factory. W-M must receive prompt written notice of claimed defects, which notice must be received no later than 30 days after the end of the warranty period This warranty shall not apply to any products altered or repaired outside W-NTs factory or with other than W M's replacement parts, unless such repair was authorized in writing by W-M, or to products or parts subject to misuse, abuse, neglect or accident or damaged by improper installation or application, in no event shall W-M by liable for normal wear and tear nor for any incidental or consequential damages due to inoperability of its products. W-M makes no warranty with respect to parts, accessories, or components installed into the SCADA system by others. The warranty applicable to such items is that offered by their respective manufacturers and/or is the responsibility of the supplier/installer. The foregoing is not in lieu of all other warranties, expressed or implied, including the warranties of merchantability and fitness for particular purpose, nor shall W-M be liable based upon any claim of negligent equipment design or manufacture. Additional details are included in Section 6 of the referenced proposal. The terms expressed in the proposal take precedent over any terms expressed herein. 16. Taxes Prices do not include sales, use or other taxes, or project bonding. Any applicable taxes will be prepaid by W-M and added to the invoice unless a valid exemption certificate has been provided by purchaser at contract award. 17. Source of Work The FOB point of delivery shall be the designated locations as defined by the City of Lubbock for this contract. 4of5 Contract Agreement # 425035 18. Attachments Attachments to this contract agreement are listed below. Exhibit A. W-M Proposal 05TEX1015 Dated 6/16/05 and 0517EX2010 Extended Maintenance 9/07/05 Exhibit B. City of Lubbock Specifications RFP # 05-38-BM & Add. 1 & 2 Exhibit C. Pricing Details IN WITNESS WIMREOF, the parties hereto have executed this Subcontract the day and year first above written. CffYOF"BOCIS,rVXAS WUNDERLICH-MALEC, INC MAYOR Frank M. Mahnich, Reg. General Manager ATTEST: WITNESS: ke-be6 Garza, City Secretary APPRO O CONTENT: Thomas Adams, Deputy City Manager/Water Utilities Director APPROVED AS TO FORM: n M. &6g6t,`Asdstwifbty A orney 5of5 SCADA Systems Integration Contract Exhibit A Request for Proposal # 05-038-BM SCADA System Upgrade Presented By Wunderlich-Malec Engineering — Systems — Services WMS Proposal # 05TEX1015 June 16, 2005 . underlich - Malec Engineering Systems Services Arizona California Colorado Georgia Illinois Maine Minnesota New Hampshire New Mexico Oregon Tennessee Texas Regional Office 2855 Trinity Square Dr, Suite 100 Carrollton, Texas 75006 Phone: 469-574-2500 Fax: 469-574-2525 June 15, 2005 City of Lubbock 1625 13"' Street, Room 204 Lubbock, Texas 79401 Attn: Honorable Mayor and City Council Re: RFP 05-038-BM SCADA System Upgrade WMS Proposal 05TEX1015 Honorable Mayor and members of the City Council: We are pleased to present our proposal for the referenced system. We believe that this document addresses each/all of the requirements of the RFP including offering some innovative products -hardware and software and post completion support services. Our proposal represents an intense effort to ensure that we have incorporated all aspects of the requirements. We have taken NO EXCEPTIONS to any item in the specification. The proposal defines an industry leading Open System Architecture that does not require any customization or specially designed features/functions to meet the RFP requirements. The Wunderlich-Malec "Performance Team" is confident our ability to deliver the highest quality system that will exceed the expectations set in the RFP. We look forward to meeting with you, providing a demonstration and reviewing our proposal in detail. Thank you for the opportunity to submit this proposal. Since , Frank M. Mahnich Regional General Manager Enc. 15 copies hil City of Lubbock Request for Proposal 05-038-BM ft-7 SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 TABLE OF CONTENTS SECTION 1 WUNDERLICH-MALEC OVERVIEW 1.1 Executive Overview 1.2 W M I- istory 1.3 Licenses and Registrations SECTION 2 W M EXPERIENCE 2.1 Project References 2.2 Customer References 2.3 Project Profiles SECTION 3 PROPOSED SYSTEMS 3.1 Technical Response 3.2 Compliance Document 3.3 System and Software Architecture SECTION 4 IMPLEMENTATION APPROACH 4.1 Project Plan 4.2 Personnel 4.3 Schedule SECTION 5 TESTING AND TRAINING 5.1 Factory & Site Tests 5.2 On -Site Training SECTION 6 POST -COMPLETION SUPPORT 6.1 Maintenance and Service SECTION 7 COMMERCIAL INFORMATION 7.1 Project Pricing 7.2 Terms of Proposal 7.3 Financial Data 7.4 Proof of Insurance SECTION 8 SUPPLEMENTAL DATA 8.1 Product Data Sheets 8.2 W M Data Sheets Enaineenna - Systems - Services Page 1 Cky of Lubbock Request for Proposal 03-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2003 SECTION 1 Wunderlich Malec and Proposal Overview Our proposal presents Wunderlich-Malec's system and solution for a standard, open, flexible and state-of-the-art SCADA System. We believe our technical resolution, personnel, management ability and experience will be a key factor in the City of Lubbock selecting Wunderlich-Malec as the successful provider of this critical system. This section provides a brief overview of the proposal as well as insight into the 23 years' experience of the Wunderlich-Malec organization. We also provide a compel- lation of our licenses and registrations for your records. W-M experience, references, project information reports including W-M references and project profiles for complex systems are included in Section 2. Section 3 includes our technical solution and innovative offerings. We have in- cluded System hardware and software architecture diagrams, a compliance response to each section of the technical specification and a general operational overview of the proposed system Section 4 details the Wunderlich-Malec implementation processes. This includes a preliminary Project Implementation Plan, resumes of key personnel who will be par- ticipating in the project and a preliminary Microsoft Projects Schedule. Testing and Training details are included in Section 5, while Section 6 details our post -completion support and maintenance plans. Commercial information, including Terms, Conditions and Pricing make up Section 7, including specified options to the base proposal. Also in this section are Proof of Insurance and financial references. Section 8 contains project data documents in support of our proposed solution. W-M is proposing a state-of-the-art system When implemented by our experienced, professional star we believe this system will provide the City of Lubbock with a valuable tool to monitor and control your facilities while being able to expand them in the future at reasonable incremental costs. Introduction to Wunderlich-Malec Founded in 1982, Wunderlich-Malec has become one of the largest, independent engineering and systems integration firms in the U.S. The comprehensive abilities of the Wunderlich-Malec Organization reinforce our philosophy of being able to provide a full spectrum of services to our clients in multiple industries including Water/Wastewater, Food, Beverage, Homeland Security, Automotive, Manufacturing, Semiconductor/High-tech, , Industrial Energy, Oils/Gas and Pharmaceutical as well as Government, Municipal and Institutional. Page 1 of 4 Engineerinq - Systems - Services City of Lubbock Request for Proposal 05.038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 1 Wunderlich Malec and Proposal Overview Locally, nationwide and/or globally we provide: =;> Planning Services => Project Management => Design Engineering => Applications Engineering => Documentation => Network Design/Integration => Process Control & Instrument Systems => Security, Access Control and Digital Surveillance => Fire Alarm Systems Design and Implementation => MES & LIM Systems Process and Mechanical Engineering Electrical Power and Distribution Engineering => Batch Engineering =:> Software Engineering => Installation and Site Supervision =:> Training => Sustaining Services With an annual volume exceeding $35 million, Wunderlich-Malec offers the financial and risk assurance our clients demand. Our "Performance Teams" provide all aspects of the services listed above with the same dedication to Quality and Customer Satisfaction. Whether the services are for an on -site repair or maintenance call or a turnkey multimillion -dollar project, our teams perform to a consistent, proven set of standards and processes developed over the past years. These standards integrated with the customer requirements assure that the project will be completed on time, on budget, and meet or exceed the quality expectations of our customers. Working throughout North America and overseas, Wunderlich-Malec maintains an enviable track record with Fortune 500 customers in multiple markets, performing a myriad of services. Our network of 12 offices maximizes the skills and experience of our employees while delivering a broad spectrum of quality services to our clients. Our Dallas area office opened in 1997 and has now expanded to three (3) locations: Southwest Regional and Operations Office -Carrollton DFW Airport Office Sales and Service Office -San Antonio Page 2of4 Engineerinq - Systems - Services My of Lubbock Request for Proposal 05-038-BM 2--N- SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION I Wunderlich-Malec and Proposal Overview The City of Lubbock project will be designed in our Dallas/Carrollton Regional office and serviced from the same location. Wunderlich-Malec encompasses three primary businesses in our served markets: ♦ Engineering: Wunderlich-Malec holds Professional Engineering Licenses in 36" states. We provide Professional and general engineering services primarily for institutional, surveillance, factory automation and process control, electrical distribution, power and lighting and mechanical systems. ♦ Systems: Wunderlich-Malec provides turnkey solutions for security and surveillance, process and factory automation and institutional markets including equipment procurement, am (,,tT Yr ym, integration, installation, start-up and commissioning. ♦ Services: Wunderlich-Malec provides supplemental, standalone, on -call and sustaining/maintenancelservice support for all of our installed systems. W-M Experience Wunderlich-Malec applies the 23+ years' experiences in process and SCADA control design and integration to our served markets. Our process, application, and network experience in critical process applications is now applied to the latest technology to ensure high quality, reliable leading edge technology based for process, SCADA and security systems. Our experience in this market is broad based ranging from private sector in- stallations to municipal WWWT systems to Texas Department of Corrections. Our experience and references are detailed in Section 2 of this proposal. Our service and post completion support is unique in the industry for system integrators. Section 6 of this document details this service. Page 3 of 4 Engineennq - Systems - Services City of Lubbock Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 MWiM 6. Licenses and Registrations SECTION 1 Wunderlich Malec and Proposal Overview Wunderlich-Malec holds the following licenses and/or registrations in the State of Texas: • Registered Professional Engineering Firm in the State of Texas • Licensed Security Contractor, License # B 11942. • Fire Alarm Certificate of Registration # ACR 2217 • CISV Registration # VID# 1411412464800 Summary As Professional Engineers and complex system integrators, W-M understands the need for: • Strong Professional Design and Engineering! • Experienced and Professional Project Management! • State of the Art Technical Solutions! • Experienced Staff! • Strong Financial Capability! When W-M is selected, as represented by our 23+ years in business, Lubbock can be assured that W-M will be here to serve your current and long term needs. Enwrieerina - Systems - Services Page 4 of 4 No Text { City of Lubbock Request for Proposal 05-036-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 Introduction SECTION 2 Wunderlich-Malec Experience The RFP focuses much of the attention to the technical requirements of the system, equipment, software and functionality to be provided. In Section 3 we provide details of the superior aspects of the W-M proposed system However, for the City of Lubbock to achieve its ultimate objective, i.e., a fully functional, sustainable and sup- portable system, there is another key element in the decision process, which is the organization chosen to supply the system W-M believes the Systems Provider/ Integrator is of equal or higher importance. W-M supports our customers by providing quality services on a nationwide and local basis. Whether it is a four (4) hour service call requiring an engineer or technician or a multi -million dollar turnkey project, we respond to each and every request with the same commitment to customer satisfaction, quality and excellence. • Professional4ndependent Firm Wunderlich Malec, as a Professional Engineering firm and complex systems integrator has provided many complex systems throughout the 23 years of our company's history. As an independent integrator, i.e., not a manufacturer's representative or a manufacturer of systems, we are able to select hardware and software that meet or exceed the basic criteria set forth by our customers. This independence, therefore, does not limit us to a specific system which may not meet many or all of the customers' criteria. Support Services Another aspect of the selection process for the City of Lubbock is the ability to support the system following installation and acceptance. W-M provides comprehensive support including 24 hour service support. At the same time, the proposed system allows the City of Lubbock significant flexibility versus many manufacturers' systems in that service can be obtained from multiple sources, not just the manufacturer. We provide more information on this in Section 6. Emineerinp - Systems - Services Page 1 of 4 City of Lubbock Request for Proposal 05-038-8M j SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2003 W-M Capabilities SECTION 2 Wunderlich-Malec Experience To better understand the capabilities of W-M, the following expands on two of the Project Profiles we have included in this section. DFW Airport DPW is close to completing a $2.8B expansion that included complete upgrading of the Central Utility Plant, and all controls for the entire DPW site. Wunderlich- Malec was chosen from a group of bidders that included major systems' manufacturers and one integrator who has developed a proprietary system. These included: • General Electric • ABB • CSI (Independent) • Siemens This project, in excess of $12,400,000 in value, required the integration of a multitude of complex protocols, networks, hardware and software components and manufacturers. A significant part of the project was, in fact, a SCADA application. The DFW system controls: • Water treatment system • Glycol distribution, • Waste water collection, • HVAC systems for all terminals Boilers, Chillers Multiple other systems Over 20,000+ of the 30,000+points in the system are for SCADA applications. As with the City of Lubbock project, the DPW system required integration of multiple manufacturers' components including: • Allen Bradley PLC's-3 different models • Modicon PLC's • CSI DDC System • Johnson Controls DDC System • Trane DDC System • TAC DDC System • Andover DDC System • York Chiller Controls • GE Switchgear • Emerson Delta V DCS System Engineennq - Systems - Services Page 2 of 4 City of Lubbock r,-:.-7'%SCADA Request for Proposal 05-038-BM System Upgrade W-M Systems Proposal OSTEX1015 June 16, 2005 SECTION 2 Wunderlich Malec Experience In total, the system included 26 OPC "Pipes," the software pathway and tool to integrate dissimilar protocols. Protocols included: • Ethernet/TCP/IP • Modbus • Modbus+ • Lon works • Bacnet • INet • A-B DF-1 In addition, W-M incorporated multiple modem communication systems to re- mote locations via dedicated and dial up telephone lines as well as utilizing radio communications to provide links. The entire system was configured, at the top end (like the City of Lubbock specification) with redundant servers to ensure ZERO (0) downtime. The DFW system is truly an example of the technical expertise and capabilities of the W-M staff in Dallas/Ft. Worth. CCTV & Radio Communications Similarly, W-M exhibited its technical capabilities for the San Antonio Water System (SAWS) through the design and implementation of a city-wide wireless network of CCTV surveillance monitoring system wherein W-M designed, furnished and installed a radio based CCTV system and communication network between sites as far as 22 miles apart. Over 28 sites are integrated into an Ethernet network providing SAWS with on-line video, audio and gate access control to protect the citizens of San Antonio from disturbances to their water System. The complexity of these systems, including the success of the operational testing and commissioning, is indicative of the capabilities required to implement the complex system requirements of the City of Lubbock project. We provided these two diverse examples to ensure the City of Lubbock will have a clear understanding of the technical capabilities of Wunderlich-Malec as they relate to the complexity of the City of Lubbock requirements. Enpineennq - Systems - Services Page 3 of 4 City of Lubbock w.,. Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposa105TEX1015 June 16, 2005 What are the "Keys to Success?" SECTION 2 Wunderlich Malec Experience Many companies focus strictly on the product and a limited amount of services. The W-M approach is to develop a long term relationship; to develop a customer, not just deliver a project. Our work processes are detailed in Section 4 and include details on how we believe the process of implementation should be undertaken. We believe the Key Success Factors for the City of Lubbock are: We address these throughout this proposal. Project(Customer references W-M is somewhat unique in the services we provide. As noted in Section 1, we offer our expertise and services in multiple markets. The Carrollton SW Regional Office is one of four (4) of our twelve offices in the company with an additional focus on Water and Waste Water treatment facilities and systems. To provide an insight into our broad based capabilities, we have included Customer References and numerous Project Profiles for Wunderlich-Malec and the proposed system In addition, we have provided customer /project profiles and references for the selected software system, ICONICS, a leading edge supplier of SCADA system applications. u Enpineerina - Svstems - Services Page 4 of 4 No Text City of Lubbock Request for Proposal 05438-BM r^, SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 Customer References 1. Zone 7 Water Agency SCADA 5997 Parkside Avenue Pleasanton, Ca 94588 Mr. John Mahoney 925-484-2600 See Project Profile 3. Metropolitan Council -Empire Plant Roger Rehbem 651-602-8726 Or EMA Engineers Mr. Rick Riddle 651-639-5600 SECTION 2 Wunderlich Malec Experience 2. DFW Airport, DFW, Texas David Muzzy P.E., Deputy Program Manager 972-574-8669 Email: dmuzzygdfwairport.com Final Completion: May 2005 See Project Profile 4. Clear Lake Iowa Mr. Kevin Moler 641-357-2019 Or Fox Engineers Mr. David Fox 615-233-0000 See Project Profile The following two references are provided to the City of Lubbock for confirmation of W-M customer satisfaction and service/support in related but not specific applications. 5. San Antonio Water System Bruce Baker Manager - Safety and Security (210) 704-7900 Ph. l-Complete 2003; Ph. 2 Complete 2004; Ph. 3-On Going See Project Profile Engineerinq - Systems - Services 6. Texas Department of Criminal Justice, Plainview, Texas Mack Grant -Project Manager TDCJ Off: 806-745-1021 Ext 1207 Cell: 806-786-7504 Email: mack.grant@tdcj.state.tx Complete: March 2005 OR Jon Garrett Parkhill, Smith and Cooper Lubbock, Texas 806-473-2200**Fax 806-473-3500 Email: jgarrett@team-psc.com See Project Profile Page 1 of2 r^7*4 City of Lubbock Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposa105TEX1015 June 16, 2005 SECTION 2 Wunderl>ich Malec Experience The following are a cross section of references for applications of the Iconics proposed product. These were selected to represent flexibility, applicability and functionality of this product to the City of Lubbock. 7. City of Denver Water Treatment Facilities Denver, Colorado Amy Beth -Control Systeirn Superintendent 303-625-6027 See Project Profile 9. City of Ft. Collins, CO Bob Hover 970-221-6725 Enqineerinq - Systems - Services 8. Amerada Hess Corporation Houston, Texas Joey Bordelon 337-685-5607 See Project Profile 10. Parker Water & Sanitation Doug Jackson 303-720-4249 Page 2 of2 No Text Wunderlich-Malec Engineering Resume' for Rob Elrod Professional Skills: Applications and control system engineer with experience in multiple applications on multiple platforms Education • Bachelor of Science - Computer Science • Associate of Applied Science, Electrical Technology Experience 12 years Control Engineering and PLC HMI Programming • Semiconductor o National, Texas Instruments, TriQuint, Atmel, IBM • Pharmaceutical o Mentor • Water Treatment o Kurita, Saws Salado Creek, DFW water treatment • Food and Beverage o Pepsi, Frito-Lay, Perrier Group America • Industrial Process Controls o Bell Helicopter, ARDEC Army of Defense, BASF, VetroTex of America • Oil and Gas o FMC Smith Systems Skills Training • PLC Programming o Allen Bradley PLC5 & SLC500, Modicon, Siemens • HMI Programming o Iconics, Wonderware, Intellution, PanelView, Panel Mate, RSView32 • Hardware Configuration • Control & Electrical Design • Delta V • Industrial Networks & Communication • Allen-Bradley, Wonderware, Intellution Related Skills • Visual Basic, C++, Java, SQL, Network Administration • DeltaV Applications and OI • WonderWare Industrial SQL Server Wunderlich-Malec Engineering Resume' for Rob Elrod Professional Skills: Applications and control system engineer with experience in multiple applications on multiple platforms Education • Bachelor of Science - Computer Science • Associate of Applied Science, Electrical Technology Experience 12 years Control Engineering and PLC HMI Programming • Semiconductor o National, Texas Instruments, TriQuint, Atmel, IBM • Pharmaceutical o Mentor • Water Treatment o Kurita, Saws Salado Creek, DFW water treatment • Food and Beverage o Pepsi, Frito-Lay, Perrier Group America • Industrial Process Controls o Bell Helicopter, ARDEC Army of Defense, BASF, VetroTex of America • Oil and Gas o FMC Smith Systems Skills Training • PLC Programming o Allen Bradley PLC5 & SLC500, Modicon, Siemens • HMI Programming o Iconics, Wonderware, Intellution, PanelView, Panel Mate, RSView32 • Hardware Configuration • Control & Electrical Design • Delta V • Industrial Networks & Communication • Allen-Bradley, Wonderware, Intellution Related Skills • Visual Basic, C++, Java, SQL, Network Administration • DeltaV Applications and OI • WonderWare Industrial SQL Server No Text City of Lubbock Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1016 June 16, 2005 A, Scope of Proposal SECTION 3 Proposed Systems This proposal is to deliver three (3) fully integrated SCADA master workstations with hardware, software and applications to meet the requirements of the work as outlined in pages 14 through 48 of the RFP. In addition, we have incorporated, where applica- ble, the responses to Questions one (1) through Forty (40) as well as Addenda 1 and 2. Format of Response To ensure a clear understanding of our responses to the specification we have included the following: ♦ A compliance document which identifies any variances and/or exceptions to the technical requirements of the specifications. ♦ A response to each of the technical questions submitted and responded to by the City of Lubbock staff. ♦ A detailed description of the system, its "Innovative" structure and func- tionality as well as a detailed drawing of the hardware and software con- figuration. No Exceptions The proposed Iconics/Stratus solution integrated by Wunderlich-Malec meets all the criteria of the RFP with no exceptions. The combination of the two powerful tools will provide the City with the highest level of availability in the industry while: Meeting all Specification Requirements Providing virtually ZERO downtime Increasing operator flexibility Lowering long term Cost of Ownership through eliminating software expansion costs and minimising hardware failure costs. Basis of Proposed Solution Wunderlich-Malec proposes using ICONICS GENESIS 32 H II/SCADA software products to architect the solution for the City of Lubbock. These products have extreme flexibility, modularity, and open architecture. The described configuration of the Icon- ics GENESIS 32 software system is not the only possible configuration. This product's flexibility presents potential changes in the configuration based on the final agreed to design resulting from the consulting/design phase with the City of Lubbock This Engineering - Systems - Services Page 1 of 10 City of Lubbock Request for Proposal05-038-BM t SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 Redundancy SECTION 3 Proposed Systems The Fault Tolerant GENESIS32FT solution combined will be installed on Stratus ftServers. These internally redundant computers deliver five nines — 99.999% and greater uptime. We provide more information on the Stratus product later in this section. The proposed Version of GENESIS32 is specifically designed to run on the Stratus ftServer that utilizes dual systems with lockstep processing, failsafe software and the Stratus ActiveService architecture running on a WINDOWS 2000 operating system. "Lockstep processing" means: • No external switchover mechanisms are required • Software and applications run simultaneously on the two processors • Failure of a processor or component will trigger an alarm but operations continue without interruption or intervention See more on Lock Step processing later in this section. This solution provides uninterrupted access to continuous, real time data, historic trend, and alarm information. GEN32-FT includes one GEN-32-Unlimited and a special FTServer USB port hardware key licensing including the rights to run two GEN-32- Unlimited runtime licenses side by side in a fault tolerant environment. System Description: WEB-EIM Server: This package provides OPC and Visualization information from any GENESIS 32 based OPC System via true thin client architecture (does not utilize Termi- nal Services Software). This means that Genesis licenses are not required on each work- station. WebF MI uses Microsoft Internet Explorer or Netscape Navigator to provide a Web browser interface to ICONICS' 32-bit graphics, trending, and alarming applications. WebH II delivers all necessary components from a centralized Web server for automatic installation to any PC running any browser. There's no need to install any software onto the remote clients or to export or convert displays. The software includes floating licenses for two (2) simultaneous network computers running Microsoft Internet Explorer V5.x or greater. Page 3 of 10 Engineering - Systems - Services ®� City of Lubbock -- Request for Proposal 05-038-BM j SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 3 Proposed Systems Please note that remote viewing nodes require NO GENESIS 32 installed. WEB -HMI Server must be loaded on a machine which has a licensed copy of GENESIS 32 and Mi- crosoft HS (free from Microsoft). WEB -HMI Client Pack: This provides additional simultaneous floating licenses for network computers running Microsoft Internet Explorer V5.x or greater. AlarmWorX-MMX: This is the Multimedia alarming package. It provides multimedia alarming and acknowledging capabilities for telephone, PA, speakers, remote paging, Simple Messaging Services (SMS), E-Mail, pop-up applications, and hardware & soft- ware marquees. The package employs a powerful scheduling tool to insure alarms are acknowledged by the correct personnel as well as escalating alarms that go unnoticed. VCRWorX: This is the visual replay tool for graphics, trends, and alarm displays for the purposes of training, evaluation, and diagnosis. Using VCR -like replay functions, users can create training scenarios, comparison of live views with historical views, or compare the current production run against "ideal data" and make set point changes, thus resulting in greater production and efficiency. (Optional Playback Facility) ReuortWorX: Part of the Biz Viz Business Visualization Suite, ReportWorX provides the solution for scheduling, managing, formatting, and redirection of reports. It utilizes Microsoft Excel as a template creator. ReportWorX can data mine extensive data sources, schedule reports with multiple configurations and event triggers, and manage reports with an easy to use Web Interface. BridgeWorX: Also part of the Biz Viz Business Visualization Suite, BridgeWorX per- forms efficient data exchange to and from any database or data source. Data transactions may be scheduled based upon real-time OPC data, alarms, events, time and date, and database or file attributes. (Optional Data Base Server) Kepware Modicon Modbus OPC Server Suite: The Kepware Modbus Suite incorpo- rates various Modbus protocols for communication between Modbus compatible PLC's, RTUs, devices, and OPC compliant applications (ICONICS Genesis 32). Modbus proto- cols featured in this suite include Modbus, Modbus Plus, Modbus ASCII, Modbus TCP/ IP, Modbus Ethernet, and Modbus Slave. DataWorX32: DataWorX32 provides OPC data redundancy and OPC Server bridging for non-stop, redundant operation. SunnortWorX-SITE Plan: The Extended SupportWorX Enterprise plan provides FREE telephone technical support, access to knowledge base, access to hot fixes, dis- counts on training seats at ICONICS Foxborough, MA facility and automatic software upgrades for Major New Feature Releases plus Maintenance and Enhancement Releases Page 4 of 10 Engineering - Systems - Services 0 City of Lubbock Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 06TEX1015 June 16, 2005 A, WWA,k M6a SECTION 3 Proposed Systems (Right AND Left of the decimal) of products for a period of ONE YEAR from date of shipment. This service is renewable on a yearly basis. Systems Architecture A detailed Bill of Material is included in this section. Each system will consist of a Stratus SCADA Server PC connected to multiple P parry vendor PLC's via various communications (See the attached Hardware architec- ture diagram). Each SCADA Server will have the following ICONICS software in- stalled: • 1 each ICONICS GENESIS 32 Fault Tolerant • 1 each ICONICS WEB -HMI -Server FT • 1 each ICONICS WEB -HMI -FT Concurrent User package • 1 each ICONICS AlarmWorX32-MMX Multimedia Alarming Package (Paging portion is optional) • 1 each VCRWorX (Optional) • 1 each ICONICS ReportWorX • 1 each Iconics Data WorX 32FT • 1 each ICONICS BridgeWorX(Optional) SCADA Server Stations (3 each): The proposed Stratus3300f Servers are described below. These Fault Tolerant, re- dundant machines have an up time rating of five nines or 99.999% of time. With the service program defined in Section 6, this means that the servers will virtually not have any downtime. Stratus Information As noted above, the Stratus Servers provide five nines or better uptime day after day, year after year, for applications that require servers with uptime safeguards that are integral to their design. That's the reason every aspect of the ftServero system - hard- ware, software, and service - works together to prevent unplanned downtime, not just minimize it. These Stratus innovations are the result of more than two decades' experience of as- suring uptime for the world's most demanding applications. • Lockstep technology. Lockstep technology uses replicated, fault -tolerant hard- ware components that process the same instructions at the same time. In the event of a component malfunction, the redundant component provides an active spare that continues normal operation and averts system downtime. The system also Engineering - Systems - Services Page 5 of 10 ' City of Lubbock Request for Proposal 05-038-BM } SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 L" SECTION 3 Proposed Systems eliminates transient hardware errors that could cause software failures if left un- checked. Lockstep processing Hardware logic, in the form of Stratus ASICs, provides the core error detection, fault isolation, and synchronization logic for the lockstep architecture. While other servers may offer duplicated power supplies, fans, and disk drives, only Stratus provides pro- tection for core system components including motherboards, processors, memory, I/O buses, and 1/0 adapters. Failsafe software. Our failsafe software works in concert with lockstep technology to prevent many software errors. Unlike typical servers or clusters, ftServer hardware and software handles such errors transparently, shielding the operating system, mid- dleware, and application software. Even in -memory data is constantly protected and maintained. Management and diagnostic features also capture, analyze, and notify Stratus of soft- ware issues. This allows support personnel to take a proactive approach to correcting software problems before they recur. Our hardened device drivers also add considerable reliability to the Windows environment on ftServer systems. Engineering - Systems - Services Page 6 of 10 MS Windows XP I I Network Configurat► Standard Web Browser Configuration Note 7 Note 4 MS Windows XP I I MS Windows XP Standard Web Report Templates Browser Configuration ,I Report Generation and Interface Software ld$ «! _( �. Note 6 I r. R ealtiime r ••—,I Relational t • • • • • • • •. City Relational r r Database r r Database r r r Interconnectivityr r City Workstation I I City Workstation I I City workst Standard Web I I Standard Web I I Standard i Browser Browser Browse Configuration Configuration Configura Notes: 1) Use existing Automatic Switchover Panel and Serial Servers for Vi Station and Water Control Center Master Station. 1 2) Serial Servers quantities vary based on location. 3) Router quantities and configuration vary by location. 4) Only one SCADA LAN Workstation is connected to the Sandhills 5) One instance of AlarmWorx MMX (Optional) is included and is loc Master Station. 6) One instance of BridgeWorX (Optional) is included and is located Station. 7) One Workstation running ReportWorX software is included and is - Master Station. 6) VCRWorX software (Optional). underlich-Malec Software Distribution Diagram City of Lubbock Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1016 June 16, 2005 w�.d.td.ead,� ActiveServicer'n architecture SECTION 3 Proposed Systems ''' c; • Our unique combination of ActiveService ca- pabilities enables built-in serviceability that other vendors simply can't match. For starters, ftk } Stratus ftServer systems constantly monitor - their own operation. When a fault is detected, p. 4 the server correctly isolates the condition and Component replacement takes automatically opens a call that tells the Stratus place while the system continues support center exactly what action to take. normal operations. Hot- • Remote support capabilities - made swappable components allow possible by the system's ftServer Access users to accomplish the task Adapter and our global ActiveService Net - themselves. work - enable our service engineers to troubleshoot and resolve problems online more than 95% of the time. If necessary, the system automatically orders its own hot- swappable replacement part and ensures the correct part is delivered within 24 hours to key locations worldwide. Users can install replacement components easily while the ftServer system continues to run uninterrupted. What's more, our secure Web -based ActiveService Manager allows Stratus and customer -authorized vendors to collaborate on faster problem resolution. ftServer W Series System Software Open -driver Hardened device drivers considerably strengthen availability protection technology and data integrity in your Windows environment. This value-added soft- ware manages replicated PCI I/O interfaces and ensures uninterrupted system operation if an I/O interface should fail. Hardening also prevents faults in driver hardware and software from compromising data integrity. With ftServer W Series System Software for Microsoft Windows Server 2003, embedded open -driver technology allows third -party device drivers that pass Windows Hardware Quality Lab (WHQL) tests to take advan- tage of these hardening features without requiring Stratus -specific code or calls written into the driver software. Quick dump Your ftServer W Series system is rapidly restarted in the event of an operating system outage, without sacrificing the information needed to analyze the cause. The server keeps one replicated CPU/memory unit online while restoring the rest of the system to normal production. A full memory dump of the oflline CPU/memory unit takes place only after the system and applications are back in operation. Engineering - Systems - Services Page 7 of 10 ` City of Lubbock rye;- Request for Proposal 06-038-BM 1 j SCADA System Upgrade W-M Systems Proposal OSTEX1015 June16,2005 SECTION 3 Proposed Systems Rapid Disk Re- RDR delivers higher protection and higher availability through RAID synchrnoization 1+0 for mission -critical applications. Without interruption to the system, (RDR) the RDR utility continuously sweeps the disks for bad blocks, fixes them, and updates from the mirrored disk. RDR also delivers improved avail- ability through faster remirroring of disks. ff a disk or customer - replaceable unit (CRLI) is removed for a brief time, only the changed blocks are remirrored. Full resynchronization of replacement data disks is much faster when using RDR. Integration with Stratus Technologies has created ActiveService architecture for the ActiveSer- current generation of ftServer W Series systems that maximizes server vice TM architecture and application uptime no matter where those servers and applications are deployed. Stratus' ActiveService architecture is distinguished by its advanced, continuously available remote service features. They enable on -demand access to expert support engineers through the Stratus service infrastruc- ture. Customers' support professionals also have access to many capabilities, putting more powerful and robust tools at their disposal for monitoring and troubleshooting mission -critical systems. ActiveService Access features, built into W Series systems, form a strong foundation for the proactive, technology -enabled service that contributes to the family's outstanding uptime performance. These features fall into three main categories: monitoring, diagnostics, and alerts; system availability and recovery; and remote access adapters. ftGatewayTM Several ftServer W Series systems can share a common dial -up feature connection to the Stratus ActiveService network. This reduces the need for phone lines and makes it easier and less costly to manage service connections for multiple W Series systems located at a single site. The ActiveService Manager Configuration Wizard is a Web -based utility that generates a configuration file to be applied to each server linked to a given ftGateway connection and simplifies configuration of an ftGateway setup. Software SAM allows for early corrective action by monitoring the performance of Availability key ftServer W Series system components and the status of user Manager (SAM) applications. It consists of a Windows Service that runs at system startup and a Microsoft Management Console (MMC) snap -in. You have the flexibility of configuring SAM to send e-mail or execute a program based on the status of applications, specified performance thresholds, or messages sent to the Event Log. Page 8 of 10 Engineering - Systems - Services City of Lubbock Request for Proposal 05-038-BM r' SCADA System Upgrade W-M Systems Proposal OSTEX1015 June 16, 2005 SECTION 3 Proposed Systems ftServer This user interface lets you configure, control, and generate detailed Management status information for local and remote ftServer W Series systems. The Console (ftSMC) ftSMC is a snap -in to the standard MMC. Operating system software Operating system In addition to the capabilities provided by the ftServer W Series System and storage Software, the Microsoft Windows Server 2003 operating system management enhances the availability and functionality of your Stratus ftServer W Series servers. The Microsoft Windows Server 2003 operating system affords you increased availability, performance, and security. Robust storage management is provided by the Logical Disk Manager (LDM), included with the operating system. Additional Product data sheets are in Section 8. Stratus Servers The Software Distribution diagram included in this section provides a graphic of the software provided and where it resides. The power of the Stratus machines allows these servers to incorporate the Historical software as well as all of the operating SCADA system software as well. Thin Client Work Stations (15): Thin Client work stations do not require any ICONICS Genesis 32 software installed. They do require a Windows operating System (Windows 95 or newer) and MS - Internet Explorer 5.5 or later. These PC's have a modem CPU rating (2+GHZ) and at least 256 MB RAM (512MB RAM or better is recommended). These will be Dell PC's configured to meet or exceed the specification requirements. See the Hardware listing included in the section Specified Options 4.211 Database Server_(1 each/as required) OPTIONAL: The Data Base server functionality requested is an option in this proposal. Bridge- WorX is the proposed package. This allows data, be it real time for historical, to be moved and or manipulated to any Database software package the City may choose including all of those mentioned in the specification. This flexibility eliminates the need for the City to deal with different interfaces for different database packages. Page 9 of 10 Engineering - Systems - Services City of Lubbock r^---7,**%Requ*st for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2003 SECTION 3 Proposed Systems 4.2C- ICCP Client /Server Interface: An OPC compliant ICCP package is offered as a priced option in Section 7. 4.2D- Paging System: Alarm WorX MMX Multimedia alarm package. The Multimedia portion of this package is what is quoted for the option. 4.5D-Operator Training Simulator: The training requirements specified provide an opportunity for the City to utilize one of the Optional offerings. We offer VCR WorX as the tool that meets or exceeds the Training Simulator requirements. However, due to the extensive training requirements specified, we have included VCR works as part of our training plan (See Section 5). Therefore, there is NO CHARGE for this option. 4.5E-Playback Facility: This is offered as part of the VCR WorX package. This is the same package included for the Training Simulator.. One (1) VCR WorX package will be required for each Stratus server. Pricing is included in Section 7. System Diagram The system's architectural drawing and the system's inventory for software and hardware are included in Section 3.3. Page 10 of 10 Emineenna - Svstems - Services o City of Lubbock ry Request for Proposal0"38-BM } SCADA System Upgrade W-M Systems Proposal 05TEX1016 June 16, 2005 Compliance Document SECTION 3 Proposed Systems This document addresses the technical sections of the RFP. W-M is in compliance with all other applicable sections. 3.8 SYSTEM CAPACITY Through a combination of ICONICS GENESIS and BIZ VIZ Software, all SCADA system requirements are met and exceeded. ICONICS Genesis 32 Automation Suite is built from the ground up on open connectivity utilizing OPC (Ole for Process Control) technology, which allows connectivity to virtually any device available. The Biz Viz Business Visualization modular suite bridges the gap between process and corporate business information systems allowing for unparalleled data exchanges and reporting capabilities. ReportWorX and BridgeWorX are the cornerstones of the Biz Viz Suite. NOTE: The proposed ICONICS GENESIS suite has an unlimited capacity for 1/0 growth. There are NO CHARGES for expanding the 1/0 point count in the system. 3.9 ALTERNATIVE AND INNOVATIVE SOLUTIONS By utilizing a combination of technologies such as ICONICS GENESIS32, Web HMI, AlarmWorX-MMX, VCRWorX, ReportWorX, BridgeWorX, and Stratus Fault Tolerant Servers, the City of Lubbock will employ the most advanced and innovative technolo- gies available. The use of Web -based software also reduces the hardware "horsepower" required by other applications such as terminal services. These advantages diminish downtime, streamline data from source to final analysis, and drastically reduce the installed software base. The City of Lubbock will incrementally increase productivity and efficiency while maintaining an extremely cost effective solution. This meets or exceeds all requirements. 4.1 COMMUNICATIONS A. Communication Server- All requirements for the Communication Server are exceeded. The Stratus Server exceeds all requirements of the specifica- tion. ICONICS utilizes OPC technology exclusively for connectivity to all major third -party applications, industrial networks, and devices. OPC is open connectivity in industrial automation and the enterprise systems that support industry. Interoperability is assured through the creation and maintenance of open standards specifications. The Kepware products are focused solely on OPC Server technology, the basis for ICONICS HMI / SCADA connec- tivity. KEPServerEX by Kepware Technologies, along with the Kepware Modbus Suite, integrates seamlessly with ICONICS GENESIS32. Page 1 of 7 Engineering - Systems - Services MCity of Lubbock Request for Proposal 0"38-BM 11 SCADA System Upgrade W-M Systems Proposal OSTEX1015 June 16, 2005 SECTION 3 Proposed Systems B. Communications Protocols and Features The Kepware Modbus Suite incorporates Modbus and Modbus+ protocols for RTU communication as well as meeting all security criteria. In addition, The KepServerEX will support other Modbus "flavors" such as Modbus ASCII, dbus TCP/IP, Modbus Ethernet, and Modbus Plus. KEPServerEX also supports 80+ downloadable Drivers for hundreds of hardware vendor model types (such as Allen Bradley, Modicon/Square-D, Automation Direct, GE, Mitsubishsi, Siemens, and many others). For protocols not supported by the Kepware EX Server, ICONICS can provide other vendors communi- cations engines for almost any industrial protocol including Enron-Modbus, Bristol Babcock BSAP, SMTP, DNP3, ICCP, HACH Mod -Connect and hundreds of others. All requirements are met. C. We comply with this requirement. D. We comply with this requirement. 4.2 INTERFACES TO OTHER SYSTEMS The ICONICS GENESIS32 Automation Suite utilizes OPC standards solely for connectivity, therefore optimizing interfaces to other systems via OPC Plug and Play connectivity and interoperability with all major third -party applications, industrial networks, and devices. Total cost of ownership is dramatically reduced as OPC standards significantly simplify system design, commissioning, and maintenance while providing standards based universal connectivity. By employing OPC, the ICONICS SCADA architecture is built from the ground up on open connectivity to ALL major hardware and software platforms. A. Database Access The WebHMI feature for ICONICS Genesis32 uses Gen Broker for configuring communications across the Internet, internal networks, and plant and corporate IT infrastructures. Gen Broker supports routers, smart switches, hubs, and firewalls while using industry standard tech- nologies to access real-time OPC data, alarms, and historical information through thin client displays. GENESIS 32 can also retrieve information from any ODBC compliant application or databases such as MS - ACCESS, Microsoft SQL, Oracle, Maximo, OSI-PI, MSDE, and many others. We fully comply with this requirement. B. Optional Real -Time Relational Database SCADA Data Server •ICONICS BridgeWorX Data Bridging Software facilitates real-time data Page 2 of 7 Engineering - Systems - Services City of Lubbock Request for Proposal 05-038-BM 1 SCADA System Upgrade W-M Systems Proposal 05TEX1016 June 16, 2005 SECTION 3 Proposed Systems publishing between multiple databases and/or sources. Employing a unique visual transaction data -mapping configuration wizard, users can transfer in- formation to and from real-time devices to corporate business information systems. BridgeWorX has the ability to access Microsoft SQL Server, Oracle, MSDE, Microsoft Access, SAP, and virtually any real-time or archived data source. Data "transactions" may be based upon real-time data, alarms, events, time and date, as well as database attributes. This will fully comply with the requirements of this specification. C. Qptional UCA Compliant ICCP Client/Server Interface • Compliant through an ICCP / OPC Server provided by AX-S4. D. tional Paging System AlarmWorX-MMX Multimedia alarming package provides multimedia alarming and acknowledging capabilities for telephone, PA, speakers, remote paging, Simple Messaging Services (SMS), E-Mail, pop-up applications, and hardware & software marquees. It employs a powerful scheduling tool to insure alarms are acknowledged by the correct personnel at given times, such as shift or day of the week. AlarmWorX- MMX incorporates an escalating feature insuring alarms do not go unnoticed. This package, if purchased, meets or exceeds the specification. 4.3 SECURITY FEATURES A. Synchronized Dual or Quad Server Redundancy • ICONICS is software compliant with dual or quad server redundancy. The Stratus servers exceed the requirement. B. Select -Check back Control • Compliant C. Operator Passwords and Zones of Responsibility • Compliant D. Multi Level Tagging • Compliant Page 3 of 7 Engineering - Systems - Services e City of Lubbock Request for Proposal 05-038-BM _%NJ SCADA System Upgrade W-M Systems Proposal 06TEX1016 June 16, 2005 A- VA'AA&AWK Engineering - Systems - Services SECTION 3 Proposed Systems 4.4 WINDOWS BASED DATABASE EDITORS ICONICS GENESIS32 Software does not provide a proprietary database. ICONICS employs standard databases available such as Microsoft SQL Server, Microsoft Data Engine (MSDE), Microsoft Access, and Oracle Databases. A. Display Generation Editors • Compliant B. Communication Lines Editors • Compliant C. Control & Indication Point Editors • Compliant D. Analog Point Editors • Compliant E. Calculation and Control Sequence Editors • The Expression Editor standard with ICONICS GENESIS32 Software is compliant to be configured to perform all calculation and control se- quence applications. 4.5 SCADA SYSTEMS OPERATOR INTERFACE A. Full -Graphic Map Displays The ICONICS GraphWorX HMI Visualization module, standard with the GENESIS32 Automation Suite, is the most powerful, flexible, and easy to use SCADA System Operator Interface available. GraphWorX exceeds all minimum criteria. B. System Generated Tabular Data Displays • Compliant C. Operator Scratchpad and Message Log • Compliant Page 4 of 7 nP, City ofLubbock Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 3 Proposed Systems D. Qptional Operator Training Simulator See item E below for more information on this package.VCRWorX, an optional module for GENESIS32, allows the replay of the existing database (or copies of the existing database) for use in training, evaluation, and diag- nostic purposes. By populating a training database, events may be triggered that have pre -defined operator responsibilities. VCRWorX allows for the replay of visualization, trends, and alarms with the flexibility to create scripts of sequential events that can be triggered by the trainer during a training session. This package meets or exceeds the specification requirement. E. Oplional Playback Facility ICONICS GENESIS32 utilizes VCRWorX to provide a visual replay tool for graphics, trends, and alarm displays for the purposes of training, evaluation, and diagnosis. Using VCR -like replay functions, users can create training scenarios, comparison of live views with historical views, or compare the current production ran against "ideal data" and make set point changes, thus resulting in greater production and efficiency. VCRWorX is compliant with all minimum criteria. 4.6 ALARM PROCESSING The ICONICS AlarmWorX module, which is part of the Genesis 32 Automa- tion Suite, is a distributed enterprise -wide alarm and events management system. Alarms may be viewed and acknowledged live in any display via the AlarmWorX Active X viewer. Alarms logged to a database can easily be analyzed through the AlarmWorX Historical Alarm Analysis Active X. This feature creates filtered reports, pie charts, bar plots, and ex- ports to Crystal Reports (a portion of Crystal Reports with specific wizard is included) at the click of the button. AlarmWorX meets and exceeds all specified requirements in Items A thru G. 4.7 HISTORICAL COLLECTION & TREND GRAPHS The ICONICS TrendWorX module, which is included in the Genesis 32 Automation Suite, is a distributed enterprise -wide data collection, logging, charting, reporting, and analysis system. Utilizing OPC technology, Trend- WorX can easily connects with ICONICS servers and trend components, 3`d party hardware interface drivers, and trending software. View live and his- torical data in the same plot at the same time. The logging configurator allows for interfaces with databases such as Microsoft Access, MS SQL Server, MSDE, and Oracle. The reporting tool for TrendWorX generates Page 5 of 7 Engineering - Systems - Services City of Lubbock >-A Request for Proposal 05-038-BM i SCADA System Upgrade W-M Systems Proposal 06TEX1016 June 16, 2005 SECTION 3 Proposed Systems reports of logged data scheduled and formatted by the user. Reports may be stored in an alternate database, text file, Microsoft Excel report, or published to a web site. Scheduling of reports is configurable to immediate, periodic based upon time and/or date, or triggered via a data event or series of events. TrendWorX exceeds all requirements for the Historical Collection and Trend Graphs specification. This meets all specification requirements 4.8 REPORT GENERATION AND SCHEDULING ICONICS ReportWorX allows the user the ability to create, schedule, and redirect reports to be sent to redundant printers, fax, computer screen, PDF Files, local or remote disk drives, sent via email, or published to a Web Server. ReportWorX employs Microsoft Excel as a simple template builder that integrates with and data source such as Microsoft SQL Server, MSDE, Microsoft Access, Oracle, SAP, Aspen -Tech, OSI PI, custom databases, and real-time and historical OPC data. Reports may be scheduled and executed simultaneously and may be triggered based upon time/date, alarm, event, change in real time tag, expression or calculation, database value, or on de- mand. ReportWorX comes standard with a Web management feature that allows for reports to started or stopped, managed, and scheduled completely over the Internet using and Web browser. ReportWorX exceeds all minimum criteria outlined in Section 4.8. 4.9 ALTERNATIVE AND INNOVATIVE SOLUTIONS We believe that the combination of the Iconics GENESIS Suite and the Stratus Serv- ers offer the City of Lubbock a creative and innovative approach to addressing the needs of their SCADA system. Technical Question Responses During the Pre -Proposal period, a number of questions were posed to the City. The following are the W-M responses to particular questions that we believe need additional emphasis based on our proposed system: Question 5: Referring to Hardware and Software Redundancy: The proposed system does include the specified redundancy, however, as a part of our "unique solution", we have included the Stratus Server which is a totally redundant server in one "box". No Engineered redundancy is required. Question 10: How many PC workstations are required? We have included fifteen (15) workstations as indicated on the RFP drawings. Page 6 of 7 Engineering - Systems - Services No Text MS Windows XP I I Network Configurat► Standard Web Browser Configuration Note 7 Note 4 MS Windows XP I I MS Windows XP Standard Web Report Templates Browser Configuration ,I Report Generation and Interface Software ld$ «! _( �. Note 6 I r. R ealtiime r ••—,I Relational t • • • • • • • •. City Relational r r Database r r Database r r r Interconnectivityr r City Workstation I I City Workstation I I City workst Standard Web I I Standard Web I I Standard i Browser Browser Browse Configuration Configuration Configura Notes: 1) Use existing Automatic Switchover Panel and Serial Servers for Vi Station and Water Control Center Master Station. 1 2) Serial Servers quantities vary based on location. 3) Router quantities and configuration vary by location. 4) Only one SCADA LAN Workstation is connected to the Sandhills 5) One instance of AlarmWorx MMX (Optional) is included and is loc Master Station. 6) One instance of BridgeWorX (Optional) is included and is located Station. 7) One Workstation running ReportWorX software is included and is - Master Station. 6) VCRWorX software (Optional). underlich-Malec Software Distribution Diagram City of Lubbock Wunderlich-Malec Proposal 05TEX1015 SCADA System Upgrades Wunderlich-Malec System Software Inventory Mode/ Description Qt The Fault Tolerant GENESIS32 solution combined with the Stratus ftServer computer (not included) delivers five nines — 99.999% and greater uptime. This version of GENESIS32 is specifically designed to run on the Stratus ftServer that utilizes dual systems with lockstep processing, failsafe software, and the Stratus ActiveService architecture running on a Windows 2000 operating system. Provides GEN32-FT uninterrupted access to continuous, real time data, and historic trend and alarm 3 information. GEN32-FT includes one GEN32-Unlimited and a special ftServer USB port hardware key licensing including the rights to run two GEN32-Unlimited runtime licenses side by side in a fault tolerant environment. (conics WEB -HMI Software for Windows NT/2000/XP. Includes 2 floating user licenses. Provides visualization and control from remote PC's running MS Internet Explorer or WEB -HMI -Server -FT Netscape Navigator via a network connection. 3 WEB -HMI 5 Client Pack: Provides 5 additional simultaneous floating licenses for network computers running Microsoft Internet Explorer V5.x or greater. Requires WEB-HMI-5-FT WEB -HMI Server. 2 DataWorX32 provides OPC Server to OPC Server Redundancy, Data Bridging (tunneling), OPC Data Aggregation, Global Variables and Expressions. 1/0 Point DataWorX32G-FT Count is unlimited in applications where installed. Support for OPC 3.0 DA, OPC 3 XML and Global Aliases. Modicon Modbus OPC Server Suite — Kepware OPC-KEP-MDBUS-FT The Kepware Modbus Suite incorporates various Modbus protocols for communication between Modbus compatible devices and OPC compliant 3 applications. Modbus protocols featured in this suite include Modbus, Modbus Plus, Modbus ASCII, Modbus TCP/IP, Modbus Ethernet, and Modbus Slave. ReportWorX Standard Edition allows an UNLIMITED number of client connections and the ability to create, schedule, direct and Web -enable fifteen (15) active reports and one hundred (100) report templates. ReportWorX is designed from the ground up and based on Microsoft.NET technology, and integrates with any data source such as Microsoft SQL Server, MSDE, Access, Oracle, SAP, as ReportWorX-Std well as other custom databases. Integrate real-time OPC data as well as historic 1 trend and alarm information into configurable reports which can be scheduled, emailed, PDF'd, faxed, stored to disk, printed, or published to a Web server. The Extended SupportWorX Site plan provides FREE telephone technical support, access to knowledge base, access to hot fixes, discounts on training seats at (CONICS Foxborough, MA facility and automatic software upgrades LEFT AND UP -SITE RIGHT of the decimal of products for a period of ONE YEAR from date of shipment. Renewable on a yearly basis. Wunderlich-Malec them No. Type 1 Workstations 2 Servers 3 Alarm Printers 4 Laser Printers 5 Color Inkjet Printers 6 Automatic Switch Panel (Sand Hills Only) 7 EThemet Switches 8 Misc Hardware (cables, switches etc) City of Lubbock Wunderlich-Malec Proposal 05TEX1015 SCADA System Upgrades System Hardware Inventory Manufacturer Den Stratus Epson H-P H-P W-M Design Hirschman N/A Model Description/Accessories Opbplex GX280 Intel Pentium 4 Processor530 (3.00GHZ) Microsoft Windows XP Professional 1.OGB SDRAM Memory Smart Card reader USB Keyboard 3 Button Wireless Mouse 80GB SATA Harddrive 8XDVD+/-RW 64MB Den USB 2.0 High Speed Memeory Key 19' E193FP Flat Panel display Integrated Video Intel GMA900 Integrated AC97 Audio Dell A215 Speakers Microsoft Office Professional w/ Adobe Acrobat 6.0 3300FT Pedestal Mt; 4U 2-way DMR 3.08GHz CPU,512KB Cache MS Windows Server2003 Enterprise Edition MS Service pack W2K3 Rapid disc Resync ftServer 1GB DDR DIMM ftServer 36GB 15,000RPM Ultrta 160 Disk drives (2 each) ftServer 146GB 10,000RPM Ultra 160 Disk Drive (4 each) 1 Lot cables, documentation Enduser ncenese 15' Flat Panel Monitor, Keyboard and Mouse Quantity 16 3 FX890N 9 pin printing, 680cps; MTBF rating of 20,000, Network adapt 6 2420 30ppm;1200x1200dpi; 3 2300 26PPM; 1200dpi; 4 color 3 1 LION-24TP 3 1 Lot No Text City of Lubbock Request for Proposal 05-038-BM SCADA System Upgrade r ^7X? W-M Systems Proposa105TEX1015 June 16, 2005 Introduction SECTION 4 Implementation Plan The technical response in Section 3 can only be implemented if the integrator has a solid, standard approach to project implementation. The keys to any Project Implementation Process are: • Dedicated project management • Standard Engineering and Application Processes • Consistent and documented communication with the customer. • Risk Management for the supplier and the customer e Scheduling Implementation Plan Integration of multiple software and communications protocols must be dealt with by a firm that has experience in complex SCADA and process control systems but also criti- cal applications that are required to protect property and personnel as well. Components of any implementation plan must include the most basic of requirements as well as addressing the most intricate details. The implementation plan must include, as a minimum, the following components: *Project Plan: A detailed implementation "guide" that is agreed to by both the customer and systems integrator. This should be prepared by the SI. *Communications Plan: This would include, as a minimum, single points of contact for parties as well as organizational charts and defined responsibilities and authorities for all positions listed. • Schedule: A detailed schedule for each activity. This should be developed by the SI utilizing a standard package such as Microsoft Projects or Primavera Suretrac. We have included a sample herein. *Project Manager: The SI should assign a qualified Project Manager who can respond to issues both contractually and technically for the duration of the project. The customer should do the same. *Communications: A data base communication/project management tool should be utilized by the SI to provide detailed documentation as well a complete history of correspondence, RFI's, etc throughout the project. A tool such as Primavera Expedition should be required. •A "Kick-off' meeting with the customer and all critical personnel assigned to the project must be held to establish many of the items listed above. A formal "Project Implementation Plan" will be developed, submitted and reviewed with the City prior to executing any work on the project. Page 1 of 4 Enqineerinq - Svstems - Services City of Lubbock .� Request for Proposal 0"38-BM __ J e � SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 4 Implementation Plan Kick-off Meeting The Kick -Off meeting with the City of Lubbock should have the following objectives: • Identify the Key Resources from both entities • Review and agree on communication processes and protocol • Review the proposed schedule and identify and changes, additions or deletions • Identify any/all required documentation to be supplied to the SI by the City of Lub- bock. • Review the Scope of Work and the City of Lubbock "Critical Issues" • Review all commercial items -insurance, payment/invoicing processes • Establish future review/meeting dates Technical Reviews Due to the complexity of the City of Lubbock project, technical review sessions should be held on both a regularly scheduled and an "as needed" basis. The initial session(s0 should: => Bring together the key decision making resources to address any open issues in the RFP. => Review each site for communication protocol, point identification, unique requirements etc. => Review W-M processes for technical implementation => Identify submittal requirements and review periods. => Schedule progress reviews => Establish of timetables and responsibilities for resolution of open issues All of these issues should be recorded by the SI in meeting minutes to provide clear documentation for all attendees. We anticipate the following process: • Schedule Site visits at each of the three locations • Download/copy screens and data base information • Meet with site personnel to determine any "nuances" at the location We forecast that this process will take 5 to 7 days. The data will then will be analyzed in the W-M facility and the following will be developed: • Sequences of Operation for all systems components • Data Base reconstruction/reformatting • Preparation of initial submittals for City review. This process will take a forecasted 3 to 4 weeks. Following review and approvals, W-M will proceed with the actual system Integration. Please refer to the schedule document included herein. Page 2 of 4 Engineering - Systems - Services i City of Lubbock Request for Proposal 05-038-BM 212SCADA System Upgrade -N W-M Systems Proposal 06TEX1016 June 16, 2005 err Technical Team SECTION 4 Implementation Plan We have included resumes of W-M personnel who would be involved with the project and an Organizational structure identifying the various roles on the project. A Critical Issue in the implementation is the correct and timely transfer of operational and systems information from the City of Lubbock to Wunderlich-Malec. We therefore recommend that the City assigns, on an as needed basis, a resource familiar with the ex- isting system and most, if not all, of the issues that need to be addressed during imple- mentation. The W-M engineering staff is factory certified in implementation of the proposed system as well as numerous other software and hardware systems. The myriad of PLC manufac- tures, communications protocols etc will all be addressable by the staff assigned to this project. W-M utilizes standard techniques and processes developed internally for all applications development. A sample of the flowcharts is included herein. These eliminate false starts, re -work and ensure compliance with the specification requirements. Scheduling Scheduling is critical to any project but the importance increases when there are multiple sites spread over a large metropolitan area. Although there will be many similarities in the applications, the number of facilities, having varying configurations, will require sig- nificant attention to the scheduling details. This is especially important when work may be performed during operation hours for the facilities. Updates of the schedules should be required throughout the project to eliminate any "surprises' that may result in implementation delays. The Project Managers for W-M and for city should meet on a regular basis to ensure compliance with this requirement. Documentation Documentation of all aspects of the project is critical during all phases of the project. Communications, technical decisions, modifications to the requirements and the final configuration documentation must all be presented in a consistent manner. W-M provides a series of documentation throughout the project to ensure that we manage the project and risk (for both W-M and the City of Lubbock) to ensure compliance with all aspects of the contract requirements. Engineering - Systems - Services Page 3 of 4 Clty of Lubbock gon-% Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 4 Implementation Plan The project closeout documentation sets will include but not limited to: • Software documentation • Configuration details • System configuration drawings • Operational instructions • Maintenance and Support details Training guide documents including video and/or CDROMs All documentation specified will be submitted as required. All documentation will be provided in electronic formats as well as the specified hard copies.. Installation A specific plan will be developed with the city personnel for system installation and "cutover". This will be critical for the elimination and/or minimizing and down -time for the overall operation of and communication the plants and remote sites. Testing and Commissioning Testing and placing any system into operation is the final and most important step in any project implementation. To accomplish this, W-M develops a testing and commis- sioning plan that details each step of the process measured against the agreed upon operating criteria. Each step of the process will require witnessing and acceptance by the city including the final integrated/site testing of the system, See Section S for more details on these items. Implementation Summary The City of Lubbock should establish a strong relationship with the Systems/provider integrator and the professionals who will implement the overall system We believe that Wunderlich-Malec is uniquely qualified to meet the challenges: technical, resource and financial for this project. Page 4 of 4 Enqineerinq - Systems - Services No Text � t Wunderlich-Malec Engineering Resume' for David Converse Education: Bachelor of Science -Mechanical Engineering Milwaukee School of Engineering - 1987 Professional Skills: Controls system design; mechanical design and engineering for process system; project engineering, process management and project management Experience: • Sr. Project Manager for the DFW airport utilities upgrade project. Project includes 18 remote sites including pumping stations, chemical and water distribution. In addition, the project includes SCADA control for five (5) boilers, seven (7) chillers and integration of nine different networks. Communications include Modbus, Ethernet plus OPC, telephone and Wireless. • Project Engineering Manager for R&D facility for large semiconductor manufacturer. Scope included P&ID development, HVAC Control system design, cabinet design, specification development and owner representative for contractor interfaces. • Project Manager for BMCS and process control systems integration and installation. $12m+project scope included engineering, process control system design, procurement, integration and installation. • Process Engineer for control system design and configuration -General Mills- Worked in -plant with plant engineering and operational personnel. Facilities systems installation management, start-up and commissioning. Design and procured engineering production processes, piping systems as well as control system design and engineering for Greenfield and existing facilities including Cedar Rapids, Iowa, Covington, Ga., Buffalo, NY and Albuquerque, NM. Work areas include: o Facilities Install management- Boiler/Chillers/Compressed Air/Fire o Dry product conveyance/mixing o Wet product- Slurries/Colors o Toaster/Dryer o Batch Cooker/James Cookers/Guns o Finish Product Conveyance o Packaging equipment install Sr. Process engineer for WME — in multiple industries. Experience includes: - Major Semiconductor facility. Lead design team for FMCS system including P&ID development, process specifications and owner representative for contractor interface. - Project Engineering Manager for process tool installation. Work included design of LSS and process safety systems, process installation design and supervisor of all tool and equipment installation Project Manager for design/integration and installation of FMCS and process systems for Class 1 clean room facility for a major defense systems corporation. Work included consulting engineering, professional design services as well as turnkey integration, installation and commissioning of the entire system. Wunderlich-Malec Engineering Resume' for Rob Elrod Professional Skills: Applications and control system engineer with experience in multiple applications on multiple platforms Education • Bachelor of Science - Computer Science • Associate of Applied Science, Electrical Technology Experience 12 years Control Engineering and PLC HMI Programming • Semiconductor o National, Texas Instruments, TriQuint, Atmel, IBM • Pharmaceutical o Mentor • Water Treatment o Kurita, Saws Salado Creek, DFW water treatment • Food and Beverage o Pepsi, Frito-Lay, Perrier Group America • Industrial Process Controls o Bell Helicopter, ARDEC Army of Defense, BASF, VetroTex of America • Oil and Gas o FMC Smith Systems Skills Training • PLC Programming o Allen Bradley PLC5 & SLC500, Modicon, Siemens • HMI Programming o Iconics, Wonderware, Intellution, PanelView, Panel Mate, RSView32 • Hardware Configuration • Control & Electrical Design • Delta V • Industrial Networks & Communication • Allen-Bradley, Wonderware, Intellution Related Skills • Visual Basic, C++, Java, SQL, Network Administration • DeltaV Applications and OI • WonderWare Industrial SQL Server Wunderlich-Malec Engineering Resume' for Yan Chen Professional Skills: Process controls system design and applications Education • Bachelor of Science — Civil Engineering Training • Wonderware • Iconics • Delta V Applications & OI • Intellution IFix • GE Cimplicity Experience 3 years Control Engineering and PLC HMI Programming • Semiconductor o Texas Instruments, TriQuint, IBM • Water Treatment o Kurita • Food and Beverage o Pepsi, Frito-Lay, • Industrial Process Controls o ARDEC Army of Defense, BASF, DFW Airport Skills • BNH Programming o Iconics,Wonderware, Intellution, PanelView, Panel Mate, Delta V • Allen Bradley PLC 5 Related Skills • Visual Basic, C++ No Text City of Lubbock Request for Proposal 05-038-BM j SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 0 SECTION 5 Testing and Training Wunderlich-Malec prides itself in the quality built into each of the systems we provide to our customers. The Factory Acceptance Test (FAT) for the City of Lubbock system will take place in the Carrollton, Texas Regional office facility. Testing Manufacturer's Testing The products proposed herein are all subject to rigorous in-house testing at the manufac- turer's facilities. Documentation of the test procedures and subsequent results will be part of the Documentation Set provided by W-M to the City. Factory Acceptance Testing The W-M processes for project implementation have been applied to hundreds of systems. Copies of our standard flow charts for Control Application Software Develop- ment and Testing are included herein as a reference. Both hardware and software/applications testing will be performed. Our standard tests exceed the requirements of the specification. W-M will submit Test Procedures to the City a minimum of six (6) weeks prior to the FAT for review and approval. Following receipt of the approved FAT procedure, W-M will: • Conduct an internal test of all applications and hardware • Schedule a Witnessed Test with the City • Conduct the FAT • Identify any modifications required that vary from the specification and/ or that are requested by the City staff. Any changes in scope will be priced for approval prior to incorporation into the system • Make any modifications as noted above. • Re -test the modifications • Turn the system over to the City for "Unstructured" tests. W-M will provide an engineer to support the City in this activity. Once the unstructured test is complete and accepted, the system will then be prepared for shipment. We have allowed five (5) days for the FAT and two (2) days for the Unstructured testing. Field/Site Acceptance Testing The FSAT will be conducted following installation of the system and will use the same procedures developed for the FTA with the exception that the inputs to the system will be the actual inputs from the field RTU's. Enoneerinq - Systems - Services Pape 1 of 4 City of Lubbock -- Request for Proposal 05-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 5 Testing and Training Testing of the systems will be done in the following order: =:> Sand Hills => Water Reclamation Center =:> Water Control Center Following the individual site testing, a fully integrated test will be conducted. We have allowed the following time for the FAST: • Sand Hills 3 days • Water Reclamation Center 5 days • Water Control Center 5 days • Integrated Test 5 days In addition, we have included up to fifteen (15) days of on -site support to support the testing to be conducted by the city. Test Documentation All tests will be documented throughout the process. Any/all changes or modifications will be logged. Final documentation will reflect all changes incorporated into the sys- tem during the testing period. Training Based on the RFP's request for "Innovative" approaches to implement this project, we offer the following in lieu of the schedule for training as defined in the specification. The total training package is open for discussion and refinement therefore the follow- ing presents one scenario that we believe will produce the greatest results for the City personnel. Systems Overview An eight (8) hour class will be conducted three times to provide the personnel with a detailed overview of the system. It will include, as a minimum: • Hardware overview • Review of all software packages -their functions and structure in the system • Data base structures • General overview/demo of system functionality Page 2 of 4 wwod Engineering - Systems - Services Following this training, we propose the following: Iconics Systems Training: The advances in technology that have taken place since the existing system was installed are expansive. To ensure that city personnel have a clear understanding of the fundamen- tals of the functionality of the ICONICS software, we propose to hold three (3) sessions of two (2) days each for personnel from each location. The course would be conducted by a Factory Training Specialist and will cover: • Basic Structure and functionality of the ICONICS Software Packages • Use GraphWorXTM32, TrendWorXTM32, and AlarmWorXrm32 to develop a realistic SCADA and HMI project including alarming, historical data logging, and graphical interfacing. • Pack and deploy your GENESIS32 projects with PrcjectWorXrm32. De- velop on one machine and easily deploy to many. • Publish your completed HMI project across LAN, WAN and/or Internet using WebHMI. • Create an interactive alarming system that delivers alarms to remote and wireless devices with AlarmWorX32 Multimedia modules, such as Mar- quee, Popup, and Sound agents. • Become familiar with the power of staying connected to system alarms with the Multimedia Phone, Pager, and other agents. • Secure your GENESIS32 SCADA system with ICONICS Security. This structured class will allow for the attendees to better understand the next phase of the training as noted below. Applications Training The applications training including the Data Base training will be performed, in part, using a VCR WorX package to be furnished to the city following system acceptance. We will also utilize online operator consoles as part of the training process. The VCR WorX package is the software offered as the Training Simulator. The training will be conducted by the W-M application engineers who developed the applications. The course will be divided into two sections: • Operator Training - Training Simulator — 1 day/site • Operator Training - Online Operator Console -1 day/site • Master Station Database Training - 1 day/site • Master Station Database Training - 2 days/site Page 3 of 4 11m City of Lubbock Request for Proposal 0"38-BMSCADA System Upgrade W-M Systems Proposal 05TEX1016 June 16, 2005 BSY,E kt ii t_ WWI&.§W 0 Engineering - Systems - Services Documents The following are typical design documents used in a project: • P&ID's Task Worksheet • Flowcharts • 1/O List • Gateway OPC/Serial Interface Spreadsheets • System Architecture • Software Application Distribution Diagram The following documents as well as those listed above are used for testing: • Test Procedures (Matrix) • Device Relationship Diagram • Device Behavior Profiles • Test Plan The following documents as well as those listed above are used during installation: • Daily Job Logs • Commissioning Plan • Program Modification Request (PMR) The following as well as those listed above are training documents used in this project: Hardware Configuration Procedures • Training Manuals 7 Table of Contents TheMethodology............................................................................................3 Design and Development................................................................................3 Validation.........................................................................................................5 Commissioning................................................................................................6 Documents......................................................................................................7 F% Design and eknx.wnt There are four application types. They include Communication Interfaces, Control Logic, User Interface Graphics and Simulation. Figure 1.0 depicts the relationship between these applications. Figure 1.0 The methodology used to develop these applications has the following major processes: Design, Development, Validation, Start-up and Training. The first step in the method is to identify the deliverables, the tasks required to generate the deliverables and the information required to perform the tasks. When this has been accomplished, an order can be established which represents the best sequence to perform the tasks. This process can best be described by the Task Track Diagram shown in Figure 2.0. The tasks are shown in a track down the center of the diagram in the desired order of performance. The information needed to perform each task is shown in a track down the left side of the diagram corresponding to the given task. Finally, the deliverables resulting from each task are shown in a track down the right side of the diagram corresponding to the task performed. 3 Control Application Software Development Required Development Task Deliverables Information Track ' Contract Documents Scope of Work Define System Hardware, System Architecture & System Design BOM i Communication Requirements i Software Distribution Diagram System Hardware & ' Define System Programming ' Development Tools Software Definition Development Tools i i Loop Diagrams, P&IUs or Flow Diagrams Generate 1/O List Input / Output List , Sequence Of Operation Develop Programming ' Programming Sequence Sequence Flowchart Per SOO Flowchart i Approved Programming Sequence Flowchart Develop Program Applications Design Reviews , Test Procedure (Test Matrix) Software Factory Acceptance i Test Documents est (SFAT) Per Test Procedur PreStart-up Checklist and LLJ Startup - Config. Hardware ' Application Files Startup Plan On -site and Download Program Acceptance Procedures Start-up, Testing and ar Acceptance ; As Built Documents As-Built Documentation Training (and Simulation Application) Figure 2.0 4 City of Lubbock Request for Proposal 03-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 7 Commercial Information This section includes the following information: Required Bid Forms: We have included the following forrns: * RFP Bid Form (2 pages) * Insurance Requirement Affidavit (1 page) * Suspension and Debarment Certification Pricing: We have provided a lump sum price as well as alternatives and break-outs to allow the City of Lubbock to properly evaluate our proposal. Please note that the pricing breakdowns are for evaluation and accounting purposes only and are not to be used for a selective scope decision to increase or decrease the scope/price of the proposal. Any changes in scope (plus or minus) will be proposed as stand-alone responses to the request by the City of Lubbock. Our price for the SCADA system upgrades as detailed in this proposal is: Five Hundred Fifty Eight Thousand, Nine Hundred ($558,900.00)USD NE This price includes the following: * Systems Hardware & Software: $298,500.00 * Design & Application Engineering: $ 79,700.00 * Installation and Testing: $ 74,800.00 * Project Management, Travel Expense, Training, Warranty and Maintenance: $105,900.00 Specified Options: 4.2B-Data Base Server Software (BridgeWorX): * Option 1: Enabled and 25 Configured Transactions: * Option 2: Unlimited Transactions, Integrate with Real time data, etc.: * Option 3: Same as Option 2 except 15 Enabled And 100 Configured Transactions: Engineerinq - Systems - Services $ 3,500.00/ea $31,500.00/ea $12,500.00/ea Page 1 of 3 Validation Required Information System Design BOM System Architecture Testing Hardware Definition Testing Equipment and Communication Software P&ID's, Equipment Data Sheet, Operating Manuals, SOO's Diagram & Sequence of Operation Test Scenarios (Test Matri: & Device Profiles Test Procedure, Test andh Training Scenarios & Device Behavior Profiles 1/0 List Figure 3.0 s Validation & Training Application Development Development Task Track Define Testing Hardware Define Simulation Tools Setup Test Equipment Develop Device Behavior Profiles & Relationship Diagram Develop Test Scenarios Write Test Procedure Develop Simulation Software Application Perform Virtual Wring To Simulation Model 1/0 5 Deliverables Test Equipment Layout Communication and Development Equipment Software Testing Equipment DDevice Behavior Profiles & evice Relationship Diagram Test and/or Training Scenarios (Test Matrix) Test Procedure (Test Matrix) Software Application Simulation Model Ready For Testing/Training Documents The following are typical design documents used in a project: • P&ID's Task Worksheet • Flowcharts • 1/O List • Gateway OPC/Serial Interface Spreadsheets • System Architecture • Software Application Distribution Diagram The following documents as well as those listed above are used for testing: • Test Procedures (Matrix) • Device Relationship Diagram • Device Behavior Profiles • Test Plan The following documents as well as those listed above are used during installation: • Daily Job Logs • Commissioning Plan • Program Modification Request (PMR) The following as well as those listed above are training documents used in this project: Hardware Configuration Procedures • Training Manuals 7 City of Lubbock Request for Proposal 03-038-13101 SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 6 Post -Completion Support We believe the maintenance offerings included herein exceed the requirements of the specifications. We address each of the specification requirements herein: Master Station Server Hardware Stratus Servers The following Service program is included: Stratus Assured Availability SM Coverage e 100% Availability Guarantee on Stratus Hardware e 60 minute Critical Engineer Response a Management Priority Escalation e Same -Day On -Site Emergency Service e 24/7 Access to Engineers e 24/7 Access to operating system software assistance e Problem relief reports -root cause determination e ftServer system software update subscription e Next business day Advanced Parts Exchange for Customer Replaceable Parts e 24/7 Access to Hardware Assistance e 24/7 Remote hardware monitoring e Secure Remote Access-internet/modem The 24/7 monitoring allows Stratus to identify, in advance, any changes in hardware con- dition. This will result in either notification to the City of Lubbock that a Customer Re- placeable Part (CRP) will be sent BEFORE FAILURE or that a Stratus Service Engineer will be dispatched immediately to replace a critical part, again, BEFORE FAILURE. This service is included for the three (3) Stratus servers for one (1) year. We have also provided a quotation for two additional years per machine at a reduced rate if purchased at the time of issuance of the contract. Master Station SCADA Software The ICONICS support meets or exceeds the specification requirements. We believe that ICONICS provides customers with the highest quality customer service. Global Support and Services Programs are supported by ICONICS offices around the globe and their network of sales channel distributors and representatives, with local and regional locations for front-line service and expert assistance. Page 1 of 3 Enpineerina - Systems - Services City of Lubbock Request for Proposal 03-038-BM SCADA System Upgrade W-M Systems Proposal OSTEX1015 June 16, 2003 El SupportWorX Technical Support Services SECTION 6 Post -Completion Support The ICONICS SupportWorXTM Technical Support Services Plan is a key component of ICONICS Global Support and Services Programs. SupportWorX Plan provides: • Unlimited 24/7 telephone and e-mail support from ICONICS sales channels and support centers around the globe. • Expert assistance is just a call or a click away. SupportWorX provides access to ICONICS electronic resource center for the latest service packs and information you need to keep your system in top running order. • SupportWorX provides important license replacement in case of lost software key or damaged hardware key • All software upgrades LEFT and RIGHT of the decimal • Access to Hot Fixes • Access to Knowledge base (see description below) • Discounts on factory training classes ICONICS Knowledge Base This contains hundreds of known product questions and answers. These questions have been developed over the years by our support engineers and most valued cus- tomers. The Knowledge Base includes solutions, tips & tricks and frequently asked questions (FAQs) on all of the ICONICS products. The advanced search wizard al- lows you to tailor your queries using a natural language approach. Wunderlich-Malec Support Services With the services included as noted above, the city can be assured that the hardware and SCADA software systems are under full service programs for the first (l') year following acceptance. The remaining component of service is the application package developed by Wunderlich-Malec. The services included in the first (1') year following acceptance are: • 815 applications support • Optional 24/7 applications support • Maintenance of all application documents in electronic format including any modifications made in the l' year. • Twice (2 times) per year site visits for a total of up to six (6) days on site to consult with the City of Lubbock personnel and/or make any modifi- cations as directed/requested. During the time on site. Trips would re- quire pre -scheduling and would be for a minimum of two (2) days each. • A W-M Website FTP access for City of Lubbock access only for communication with W-M regarding issues or future needs. Enqineerinq - Systems - Services Page 2 ct 3 City of Lubbock SECTION 6 Request for Proposal 05-038-BM rg%,* SCADA System Upgrade Post Completion W-M Systems Proposal 05TEX1015 Support June 16, 2005 The W-M website is in addition to the ICONICS Knowledge Base Website. Cyber Security As part of the service programs and for fulltime protection of the SCADA software, the ICONICS SCADA system has the ability to comply with CFR21Partl1. We have attached copies of the standard security data sheets for your review in Section 8. Please note this is an extensive document (21pages) and this may place us over the page limit required by the proposal. However, due to the nature of this question and the detailed response required, we believe the documentation provided is necessary to provide the proper evaluation of this proposal. W-M can propose multiple options for system, engineering and maintenance support. All support would be delivered from our Carrolton (Dallas) location. Page 3of3 Engineerinq - Systems - Services City of Lubbock Request for Proposal 03-038-BM SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2005 SECTION 7 Commercial Information This section includes the following information: Required Bid Forms: We have included the following forrns: * RFP Bid Form (2 pages) * Insurance Requirement Affidavit (1 page) * Suspension and Debarment Certification Pricing: We have provided a lump sum price as well as alternatives and break-outs to allow the City of Lubbock to properly evaluate our proposal. Please note that the pricing breakdowns are for evaluation and accounting purposes only and are not to be used for a selective scope decision to increase or decrease the scope/price of the proposal. Any changes in scope (plus or minus) will be proposed as stand-alone responses to the request by the City of Lubbock. Our price for the SCADA system upgrades as detailed in this proposal is: Five Hundred Fifty Eight Thousand, Nine Hundred ($558,900.00)USD NE This price includes the following: * Systems Hardware & Software: $298,500.00 * Design & Application Engineering: $ 79,700.00 * Installation and Testing: $ 74,800.00 * Project Management, Travel Expense, Training, Warranty and Maintenance: $105,900.00 Specified Options: 4.2B-Data Base Server Software (BridgeWorX): * Option 1: Enabled and 25 Configured Transactions: * Option 2: Unlimited Transactions, Integrate with Real time data, etc.: * Option 3: Same as Option 2 except 15 Enabled And 100 Configured Transactions: Engineerinq - Systems - Services $ 3,500.00/ea $31,500.00/ea $12,500.00/ea Page 1 of 3 City of Lubbock Request for Proposal 03-038-BM 1 SCADA System Upgrade W-M Systems Proposal 05TEX1015 June 16, 2003 SECTION 7 Commercial Information 4.2C-ICCP Client /Server Interface: By Cisco-AX-S4 $6,500.00/ea. 4.2D-Paging System: Iconics AlarmWorXs-32-MMX-FT $5,250.00/ea. 4.513-Operator Training Simulator: No Charge -See Sections 3 & 5 for details 4.5E-Playback Facility- Iconics VCR WorX32-FT (Same as training simulator): $2,250.00/ea. Freight and Taxes: W-M has included all freight required to deliver the system to Lubbock. All taxes for any equipment or materials incorporated into the system are excluded. The City of Lubbock is requested to provide a letter and/or tax exemption certificate denoting the tax exemption status of the contract. Additional Work/Changes in Work: We have included a W-M Standard Rate Sheet for 2005. These rates will be used for any/all change orders to the project. Any materials or outside services will be subject to a 15% mark-up on all costs associated with the work. Travel and living expenses for any changes will be at cost with no mark-up. Mileage for company or personal vehicles will be invoiced at $.60 cents /mile. Rental vehicles will be at cost including any mileage or fuel charges. Terms of Proposal: Included are the terms of the proposal including proposed contract language. Payment Terms (expressed in % of base contract value): 10% Project Mobilization/Kick-off 20% System Hardware and Software submittals 20% Submittal of SOO's and Data base • 20% Completion of Factory Test 10% Completion of Field Installation 15% Completion of Site Acceptance Test 5% Completion of Training and Submittal of Final Documentation The initial payment (10%) is due within 15 days following signing of the contract. Subsequent payments are due and payable 30 days from the date of the invoice. Late payments will be subject to a 1.5% service charge on the full value of the invoice to be added to the subsequent month's invoice. W-M will prepare all invoices on standard AIA forms and will pre -review invoice values with the responsible City of Lubbock representative prior to submitting the formal invoice. This process will eliminate delays in the payment process. Page 2of3 Enqineennq - Systems - Services City of Lubbock Request for Proposal 05-038-BM SCADA System Upgrade .42-h W-M Systems Proposal 05TEX1015 June 16, 2005 Contract Terms SECTION 7 Commercial Information W-M reserves the right to review any/all proposed contract language presented by the City of Lubbock and present changes and/or modifications to any portion of this proposal that may be impacted by the proposed contract terms. Financial Data As a privately held firm, Wunderlich-Malec does not publish financial data. In lieu of this, we have provided financial references for Wunderlich-Malec Engineering and Systems. Proof of Insurance We have included samples of our standard insurance coverage including our Errors and Omissions policy. Page 3of3 Engineering - Systems - Services RFP #05-038-BM, SCADA System Upgrade SUBMIT TO: CITY OF LUBBOCK ` ,1 ' CITY OF LUBBOCK, TEXAS PURCHASING DEPARTMENT % 1 1625 13TH STREET, RM 204 LUBBOCK, TX 79401-3830 REQUEST FOR AN EQUAL OPPORTUNITY PROPOSAL CONTACT PERSON: Bruce MacNair EMPLOYER #05-038-BM TEL: 806.775.2167 FAX: 806.775.2164 http://purchasing.ci.lubbocILtx.us TITLE: SUBMITTAL DEADLINE: SCADA System Upgrade June 2, 2005 @ 1:00 PM CST PRE PROPOSAL DATE, TIME AND LOCATION: Any proposals received after the time and date May 25, 2005 @ 9:00 AM in Conference Room 204, 162513'h listed above, regardless of the mode of delivery, Street, Lubbock, TX. shall be returned unopened. RESPONDENT NAME: Wunderlich—Malec Systems IF RETURNING AS A "NO RESPONSE", PLEASE STATE REASON. MAILING ADDRESS: 2855 Trinity Square Drive, #100 CITY — STATE — ZIP: THE CITY OF LUBBOCK RESERVES THE RIGHT TO Carrollton, TX 75006 ACCEPT OR REJECT ANY AND ALL PROPOSALS IN WHOLE OR IN PART AND WAIVE ANY INFORMALITY IN TELEPHONE NO: 469-574-2500 THE COMPETITIVE PROPOSAL PROCESS. FURTHER, THE CITY RESERVES THE RIGHT TO ENTER INTO ANY FAX NO: 469-574-2525 CONTRACT DEEMED TO BE IN THE BEST INTEREST OF THE CITY. E-MAIL: frank.mahnich@wmeng.com IT IS THE INTENT AND PURPOSE OF THE CITY OF LUBBOCK THAT THIS REQUEST PERMITS COMPETITIVE FEDERAL TAX ID NO. OR SOCIAL SECURITY NO. PROPOSALS. IT IS THE OFFEROR'S RESPONSIBILITY TO ADVISE THE CITY OF LUBBOCK PURCHASING MANAGER 1 41 1823999 IF ANY LANGUAGE, REQUIREMENTS, ETC., OR ANY COMBINATIONS THEREOF, INADVERTENTLY RESTRICTS OR LIMITS THE REQUIREMENTS STATED IN THIS RFP TO A SINGLE SOURCE. SUCH NOTIFICATION MUST BE SUBMITTED IN WRITING AND MUST BE RECEIVED BY THE PURCHASING MANAGER NO LATER THAN FIVE (5) BUSINESS DAYS PRIOR TO THE ABOVE SUBMITTAL DEADLINE. THE OFFEROR HEREBY ACKNOWLEDGES RECEIPT OF AND AGREES ITS BID IS BASED ON ANY ADDENDA POSTED ON RFPDEPOT.COM The City of Lubbock Charter states that no officer or employee of the City can benefit from any contract, job, work or service for the municipality or be interested in the sale to the City of any supplies, equipment, material or articles purchased. Will any officer or employee of the City, or member of their immediate family, benefit from the award of this proposal to the above firm? YES X NO IN COMPLIANCE WITH THIS SOLICITATION, THE UNDERSIGNED OFFEROR HAVING EXAMINED THE REQUEST FOR PROPOSAL, AND BEING FAMILIAR WITH THE CONDITIONS TO BE MET, HEREBY SUBMITS THE FOLLOWING. AN INDIVIDUAL AUTHORIZED TO BIND THE COMPANY MUST SIGN THE FOLLOWING SECTION. FAILURE TO EXECUTE THIS PORTION MAY RESULT IN PROPOSAL REJECTION. By my signature I certify that this offer is made without prior understanding, agreement, or connection with any corporation, firm, business entity, or person submitting an offer for the same materials, supplies, equipment, or service(s), and is in all respects fair and without collusion or fraud. I further agree that if the offer is accepted, the offeror will convey, RFP#05-038-SM.doo 1 C/ RFP #05-038-BM, SCADA System Upgrade sell, assign, or transfer to the City of Lubbock all right, title, and interest in and to all causes of action it may now or hereafter acquire under the Anti-trust laws of the United States and the State of Texas for price fixing relating to the particular commodity(s) or service (s) purchi!so or acquired by the City of Lubbock. At the City's discretion, such assignments a and beco effec ' t the time the City tenders final payment to the vendor. Reg ional General Manager Authorized Signature Title Frank M. Mahnich 06/15/05 Print/Type Name Date THIS FORM MUST BE COMPLETED AND RETURNED WITH YOUR RESPONSE. RFP#05-038-BM.doc 2 RFP #05-038-BM, SCADA System Upgrade CITY OF LUBBOCK INSURANCE REQUIREMENT AFFIDAVIT To Be Completed by Bidder And Attached to Bid Submittal I, the undersigned Bidder, certify that the insurance requirements contained in this bid document have been reviewed by me with the below identified Insurance Agent/Broker. If I am awarded this contract by the City of Lubbock, I will be able to, within ten (10) days after being notified of such award by the City of Lubbock, furnish a valid insurance certificate to the City meeting all of the requirements defined in this bid/proposal. 000011, Frank M. Mahnich Contractor (Signature) Contractor (Print) CONTRACTOR'S NAME: Wunderlich-Malec Systems (Print or Type) CONTRACTOR'S ADDRESS: 2855 Trinity Square Drive, #100 Carrollton, TX 75006 Name of Agent/Broker: Horizon Agency Address of Agent/Broker: 11000 W. 28th St., Suite 300 City/State/Zip: Eden Prairie, MN 55347 Agent/Broker Telephone Number: ( 952 ) 914-7161 Jim Bina Date: 06 / 15 / 05 NOTE TO CONTRACTOR If the time requirement specified above is not met, the City has the right to reject this bid/proposal and award the contract to another contractor. If you have any questions concerning these requirements, please contact the Purchasing Manager for the City of Lubbock at (806) 775-2165. RFP#05-038-SM.doe 10 RFP #05-038-BM, SCADA System Upgrade SUSPENSION AND DEBARMENT CERTIFICATION Federal Law (A-102 Common Rule and OMB Circular A-110) prohibits non -Federal entities from contracting with or making sub -awards under covered transactions to parties that are suspended or debarred or whose principals are suspended or debarred. Covered transactions include procurement contracts for goods or services equal to or in excess of $25,000 and all non -procurement transactions (e.g., sub -awards to sub -recipients). Contractors receiving individual awards of $25,000 or more and all sub -recipients must certify that their organization and its principals are not suspended or debarred by a Federal agency. Before an award of $25,000 or more can be made to your firm, you must certify that your organization and its principals are not suspended or debarred by a Federal agency. 1, the undersigned agent for the firm named below, certify that neither this firm nor its principals are suspended or debarred by a Federal agency. COMPANY Signature of Company Wunderlich—Malec Systems Date Siened: 06/ 15/05 Printed name of company official signing above: Frank M. Mahnich RFP#05-038-BM.doc 49 Wunderlich-Malec Wunderlich-Malec Engineering/Systems ENGINEERING RATE SCHEDULE 2005 2005 Classification Rates Principle $125.00 Operations Manager $115.00 Professional Engineer - Electrical/Mechanical $115.00 Sr. Project Manager $107.50 Network Engineer $105.00 Engineering Manager $100.00 Site Rep/Owner Services $100.00 Project Manager $97.50 Mechanical Engineer $95.00 Electrical Engineer $95.00 Sr. Controls Engineer $95.00 QA/QC Engineer/Sr. Proj. Eng. $87.50 Controls Engineer $87.50 Project Engineer $77.50 Sr. Designer $75.00 Procurement Technician $75.00 Sr. Instrument Technician $75.00 Sr. CAD/Designer & Applications Eng. $75.00 Appl. Engineer $75.00 Instrumentation Technician $67.50 CAD/Designer $65.00 Engineer 1/HMI /Graphics development $65.00 Panel QC and Supervisor $60.00 CAD/ Designer (Contract) $55.00 Panel Assembler $37.50 Clerical $37.50 Effective 1101105 2855 Trinity Square Drive, Suite 100 Carrollton, Texas 75006 PHONE: 469-574-2500 FAX: 469-674-2625 www.wmeng.com No Text CREDIT INFORMATION WUNDERLICH-MALEC SYSTEMS, INC. Type of Operation: Equipment Supplier & Electrical Engineering Business Established: November 27, 1995 Business Structure: Corporation Federal I.D. No.: 41-1823999 Dun & Bradstreet No.: 17-556-2107 MN I.D. No.: 2429821 President: Neal K. Wunderlich Controller: Karen Roiland Assistant Controller. Curt Bluhm Accounts Payable: Sharon DeZiel Purchasing Manager. Ryan Skare BANK REFERENCE Associated Bank Contact John Fritz 5353 Wayzata Boulevard Acct. No.: 1091549 Minneapolis, MN 55416 Phone No.: (952) 591-2785 Fax No: (952) 591-2764 CREDIT REFERENCES BW Systems Inc. Contact Amy Sluis 346 Chester Street Acct. No.: WME St. Paul, MN 55107 Phone No.: (651) 665-9060 Fax No.: (651) 665-9256 United Electric Contact Credit Dept 601 Lakeview Point Acct. No.: Wunderlich-Malec New Brighton, MN 55112 Phone No.: (651) 582-3900 Fax No- (651) 582-3996 CDW Contact Erin Hester 200 No. Milwaukee Avenue Acct, No: 1963343 Vernon Hills, IL 60061 Phone No: (877) 837-9680 Fax No: (312) 705-0662 Alman Electric Contact Robert Guzman 7677 Hunnicut Road Acct. No. Wunderlich-Malec Dallas, Texas 75228 Phone No: 214-388-1800 Fax No: 214-388-1819 WMSYS5/04CR-DOC Wunderlich-Malec CREDIT INFORMATION WUNDERLICH-MALEC ENGINEERING Type of Operation: Business Established: Business Structure: Number of Employees: Federal I.D. No.: Dun & Bradstreet No.: MN I.D. No.: President: Controller. Assistant Controller: Accounts Payable: Purchasing Manager. BANK REFERENCE Associated Bank 5353 Wayzata Boulevard Minneapolis, MN 55416 CREDIT REFERENCES Lease Finance Group 7700 Equitable Dr Suite 203 Eden Prairie, MN 55344 BW Systems Inc. 346 Chester Street St. Paul, MN 55107 United Electric 601 Lakeview Point New Brighton, MN SS 112 WMENG5/04CR:D0C Electrical Engineering, Process Control, Software Engineering and Power Engineering 1982 Corporation 140 41-1412464 17-556-2107 4280851 Neal K. Wunderlich Karen Roiland Curt Bluhm Sharon DeZiel Ryan Skare Contact: John Fritz Acct. No.: 1091549 Phone No.: (952) 591-2785 Fax No: (952) 591-2764 Contact: Dan Dryer Acct. No.: Wunderlich-Malec Phone No.: (952) 944-3314 Fax No.: (952) 944-3661 Contact: Amy Sluis Acct. No.: WME Phone No.: (651) 665-9060 Fax No.: (651) 665-9256 Contact Credit Dept Acct. No.: Wunderlich-Malec Phone No.: (6S 1) 582-3900 Fax No.: (651) 582-3996 No Text i a h , *�`°�° ..°�.�,...A„�rik*` �•`�°"` 'aA .."`;a � r, �:"c .. ,'u:?, . '"ud � � ' +,.. �"�:.'- "` c`"� :•v`"�' �.„e,fi � m ,� �' i'"+� "?,:: . ,u�*."�`�s< .��,.'",�' a'h°:'3a�' ACDR-D. CERTIFICATE OF LIABILITY INSURANCE DATEfMMfDD/YYYYI PRODUCER 30 THIS CERTIFICATE IS ISSUED AS A MATTER OF FORMATION Horison Agency, Inc. ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE BOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR (052) 944-2929 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW_ 11000 Rest 98th S£ #300 Eden Prairie, MN 55344 INSURERS AFFORDING COVERAGE NAIL# INSURED Nunderlich-Malec Engineering iwatmm A. Hartford Casualty Ina Co 29424 WkInderlich-Malec Systems, Inc. INSURER B. Hartford CasuaSt Ina Co 29424 5501 Fal tl Road INSURER C: Hartford Casual ty Insurance I22365 Minnetonka, MN 55343 INSLRERD: Troia C1 ty Fire 122411 AUM100 1 INSURER E rnvcuar_F+e THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQtJFMMNT, TEMA OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCR93ED HEREIN IS SUBJECT TO ALL THE TERM, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAW. INTER POLICY POLICYEFFECTIVE POUCYEXPISATION LIMITS $ ONERAL UABILRY 410MIX3880 0110112005 01/01/2006 EACHOCCURRENCE $ I, 00a, aaa X COMMERCIAL GENERAL LIABILITY DAMAGE TO RENTED S !Ee ar�ann S 300 000 CLAIMSMADE il OCCUR MEDEXPfArryor* personi $ - 10,000 PERSONAL&ADVINJURY E 2,000,000 X form MG 00 01 GENERAL AGGREGATE 6 2,000,000 PRODUCTS- COMPIOP AGG S 2,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: POLICY LX PLO- LOC B AuTOMOBILBUANUTY 41VURMOSO-AII70 0110112005 0110112006 COMBINED SINGLE LIMIT y X ANY AUTO LEeacc9d®nt) 4 11000,000 SODILYINJURY $ ALL OWNED AUTOS SCHEDULED AUTOS iPerperaon) X HIRED AUTOS � BODILYIHJtiRY 6 $ NON -OWNED AUTOS �drOOSWMt} PROPERTY DAMAGE Weer accident) ORRAOEUAMUTY AUTO ONLY -EA ACCIDENT S OTHERTHAN EAACC 6 ANY AUTO AUTOONLY: AGO 6 C EXCESSAU NELLA LIABILITY ` 41RHUER4039 01/01j2005 0110112006 EAW OCCURRENCE s 10,000,000 X OCCUR EI CUMMSMADE AGGREGATE 10,000,000 S S DEDUCTIBLE $ RETENTION c10000 >_ D WORKERSCOMINB wiONAND 4110J37.971 o2/ol/2005 01/ai/2006 X I YJCSTATU- TH O- BYLI E.LEACH ACCIDENT $ 500,000 MWIPL9YIERS LIAaLITY ANY PROPRIETORIPARTNER(EXECUTIVE OFRCE IMEMBER EXCLUDED? E.L. DISEASE - EA EMPLOYEE $ 500,000 ifyes, describe wider SPECIAL PROVISIONS betaw E.L. DISEASE - POLICY LIMIT 8 500,000 OTILEIt 1 DESCRIPTION OP OPGRATIONS I WCATM" i VEHICLES I EXCUMONS ADDED BY ENDORSEMENT / SPECIAL PRAVIMNS SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION For Information Purposes Only DATE THEREOF. THE IS=NO INS WILL ENDEAVOR TO MAIL 30 DAYS WIMEN NOTICE TO THE C13MRCATE HOLDER NAMED TO THE UHT, BUT FAILURE TO DO SO SHALL IMPOSE NO OBLIGATION OR UANUTY OF ANY KIND UPON THE INSURER. ITS AOLRNTS OR ACORD25(Ml=) AIJTHORIIED R6+RESENTATIV f 14�1 ji$w— 0 ACORD CORPORATION INS A RD. CERTIFICATE OF LIABILITY INSURANCE DATEp1§iA(1)D/YYYY) I PRODUCER Xorlson Agency, Inc. 29 THIS CERTIFICATE IS ISSUED AS A MATTER OF FORMATION CERTIFICATE HOLAND HIS CERTIFICATE DOES NOT AMEND, EXTEND OR (9S2) 944-2029 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. 11000 West 78th St #300 Eden Prairie, Xff 55344 INSURERS AFFORDING COVERAGE NAIC# INSURED Wanderlich-Malec 8ngineering INs~A. Continental Casua2ty Co. 20443 IVLsnderlich-Malec Systems, Inc. INSURER B: SS01 Felt2 Road INSURER C, Minnetonka, MNt 55343 INSURER D. DPUMOO INSURER E- THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REOUIREMENT, TEFSA OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR WAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUB.ECT TO ALL THE TERM, EXCLUSIONS AND CONDITIONS OF SUCH POLICES. AGGREGATE UTATS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAW. NVSR POLICY EFFECTIVE FOUCYEJ(PIRATI011 I ��1, LIMITS FERAL STY EACH OCCURRENCE $ DAMAGE TO RENTED i COMMERCIAL GENERAL LIABILITY CLAIMS.A.E r I OCCUR MEDEXPIAnyone persen) S PERSONAL& AOV INJURY $ GENERAL AGGREGATE $ jj PRODUCTS- COMRIOP AGG S GEN'L AGGREGATE LIMIT APPLIES PER: POLICY M& I LOC AUTOMOBILILIABRITY COMBINED SINGLE LIMIT i $ ANY AUTO {Ea sedan I BODILYINJURY $ ALL OWNED AUTOS SCHEDULED AUTOS (Pa pa`oor4 BODILY INJURY $ HIRED AUTOS NON -OWNED AUTOS (Pu amdent) PROPERTY DAMAGE $ i Wer"xident) *ARA"UANUTY AUTO ONLY- EA ACCIDENT S ANY AUTO OTHERTHAN EA AGC i AUTOONLY: AGG $ EXCEW40MISRELLA LIABILITY EACH OCCURRENCE $ OCCUR CLAIMSMADE AGGREGATE $ i ¢ DEDUCTIBLE i RETENTION i $ WCYLIMIT OER WORKERS COMP@ISATW kAND I EMHAYERB' LIABILITY € ANY PROPRIETORMARTNERIEXECUTIVE EL EACH ACCIDENT $ E.L DISEASE - EA EMPLOYEE $ OFRCERWEMBER EXCLUDED? I If yea, desaibe under SPECUILPROVISIONSbabw E.L. DISEASE -POLICY LIMIT i A OTC AgAI33332091 01/01/2005 0110112006 Per Claim 2,000,000 Professional Liabilit Aggregate 2,000,000 DMFOPTWNOFOFMATIOI"IWCA'nOMS/VU#CLESIEXCUJMONSADMDYENDOF4WENTISPECL4LPAWWWS SHOULD ANY OF TICE ABOVE DESCRIBED POUCM BE CANCELLIED BEFORE THE EXPIRATION For Information Purposes Only DATE THEREOF. THE ISSUING IMSt t WILL ENDEAVOR TO MAIL 20 DAYS WRITTEN NOTICE TO THE CERTIRCATE FOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL IMPOSE NO OWGATLOM OR LIABILITY OF ANY KIND UPON THE INSUASK ITS AGENTS OR AUTHORQID REI'RESENTATI{IE ' If 0 ACRD CORPORATION 1888 Automation Modular Suite of Automation Tools Family of modular products for visualization, HMI and SCADA One Development Tool for Multiple Targets Single -development tool for workstations, servers, Pocket PCs, mobile devices, Web and Terminal servers. 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Data Mine Plant and Business Databases Store, retrieve, perform analyses and create reports using Microsofte SQL Server, MSDE, Microsoft® Access and Oracle® databases. 1-508-543-8600 Multimedia Alarming and Notification or visit our website AlarmWorX132 Multimedia is based on OPC Alarm and Events and provides alarm summary reporting and alarm logging to Access, MSDE, SQL and Oracle databases. Connect alarms to a -mall, faxes, WWW.iconics.com telephones, marquees, pagers, instant messenger, SMS, GSM and voice systems. Be notified wherever you may be! 1 OR It U$ 32 fflam-1—MA.—M Choose any module or the complete suite for the ultimate Freedom of Choice in Automation Technology. t a Visualize Your Enterprisel'" Scalable Multiprocessor Distributed Architecture Create HMI / SCADA applications from the smallest to large distributed systems. Built-in Mission Critical Redundancy DataworX32Tm integrates OPC data redundancy and OPC server bridging for non-stop operation. 100 Foxborough Blvd. Foxborough, MA 02035 USA, Tel: 508-543-8600, Fax: 508-543-1503 Europe BY,, Tel: 31-18-269-0055, Fax. 31-18-269-0052 • England, Tel: 44 138-427-5500, Fax: 44-138-440-1642 ( , Germany, Tel: 49-5066-90-11-84, Fax: 49-5066-90-11-86 • Australia, Tel: 61-29-898-3211, Fax. 61-29-898-3411 v Czech Republic, Tel: 420-377-326-139, Fax. 420-377-237-109 • Italy, Tel: 39-347-819-9250, Fax: 39-010-601-4091 E-Mail: infoOiconics.com Web: www.iconics.com ® 2004 ICONICS. Inc. All rights reserved. GENESIS, GENESIS32. Pocket GENESIS, Embedded GENESIS GraphWorX. NamworX TrerdWorX DataWorX. ProjectWorX. VCRWorX Tm WorX WebNMI GenBroker. GantrolWorX MachlneWorX ToolWarX ToolBoX. BizViz. ReportWorX, BrklgeWorX, PortalWorX Mobi]eHW Visual@e Your Enteiprise, and OPC-To- The Core are trademarks orICONICS Inc Mfcrosaft, Widows, ActiveX Visual C— Windmvs NT, and Visual Bask are either registered tradmmarks or trademarks ofMlanwft Corporation in the United States and/or other cotmtries. IBM and PC are tradenkuks of Intematkmal B shi ss Machines Corp. O[herproduct and mmlatty names mentioned herein may be trademarks of their respective owners. )2:39:732 19:47:347 '013C Alarm Management-`Softw to alarms and events,., wherever you may be )2:39:732 Pump 1 Readin )2.39.732 Rs Detected Rs (+- 19:47:347 Pump 1 19 47a3-Enterprise-wide Client/Server Design Deploy to multiple targets: Microsoft® Windows® 98, Millennium, Windows NT®, 2000, ", CE, Web browsers, Pocket PC, and more OPC Alarm & Event Connectivity "Plug and play" the OPC industry standard for monitoring alarms and events Open Architecture Based on Industry Standards 32-bit multi -threaded multi processor design using OPC, ADO, OLE-DB for fast and easy connectivity Web -Enabled Alarming Instant viewing and acknowledgment over the Internet and intranets Real-time Alarm Summary Displays View real-time alarms in classical alarm summary display format GHistorical Alarm Analysis Research past alarms via Pareto charts, Crystal Reports and much more Telephone Voice Call -In and Call -Out Automatic notification or call -in using a standard or mobile phone E-mail, FAX and Instant Messaging Alerts Send alarm messages over the Web's hottest communication tools Personnel Scheduler and Video Alarms Create schedules for escalating notification with live video Scrolling Marquees and Pop-up Windows Hardware and software scrolling marquees and attention - grabbing pop-up windows alert you wherever you may be Voice Annunciation of Alarms Announce alarms with text -to -speech or pre-recorded messages Wireless 2-Way Paging for GSM and SMS Receive and acknowledge messages on today's hottest devices -- GOLD CER Partner "Notifications via voice, a -mail, phone, 2-way pagers, fax, marquees, GSM, SM.' the Web, and more!" Visualize Your Enterprise!" AlarmWorX-32 Multimedia, an OPC-compliant multimedia alarming product, informs you of your alarms and events ... wherever you may be. You are free to work efficiently with the confidence you will be alerted, and have the tools available to analyze the alarms to pinpoint the source of the problem. The Multimedia Alarming Advantage Multimedia Alarming delivers specific messages to you, quickly and effectively. Whether by voice, telephone, E-mail, fax, pager, marquee, instant messaging or over local PA systems. Managing alarms has never been so easy! AlarmWorX32 makes you more productive and frees up operators from constantly monitoring alarm panels, thereby increasing productivity. Eliminate the confusion of having a single siren or bell represent multiple alarms. Save valuable time and money by being notified of alarms and events ... wherever you may be. 3% 2 Software Scalable Open Client / Server Architecture AlarmWorX32 was developed from the ground up using a 32-bit multi -threaded, symmetric multi- processor design utilizing OPC, ADO and OLE-DB. Multimedia, alarms are supported on multiple platforms: Windows 98, Millennium, NT, 2000, XP, CE, Web Browsers and Pocket PCs. Also designed to run as a Windows NT Service. OPC Alarm & Event Connectivity Connect using OPC, the universal industry standard. Flexible OPC Tag Browser connects to HMI and SCADA systems, PLCs, standard fieldbus networks, Remote 1/0 and DCS Systems. Web Enabled Alarming Easily customize alarm summary displays using areas, groups, filters, sorting and much more. Just drop the Alarm ActiveX into any published Web page and view alarms from the Web browsers. It's never been so easy to stay informed! Telephone Voice Call -In and Call -Out Alarming AlarmWorX32 can act as an alarm 'voice mall' system using standard TAPI telephony technology. Configure AlarmWorX32 to automatically call -out, or call -in to the voice alarm mall system. Using any touch-tone phone, you can control playback, listen to messages, acknowledge alarms, change setpoints, set values and receive live information using powerful text to speech technology. E-Mail, FAX and Instant Messaging Alerts Away from the control room? Just check your e-mail or Fax Simply install the e-mail software on the same PC where AlarmWorX32 is installed and wait for the alarms to be sent to you. AlarmWorX32 is MAPI (Mail Application Programming Interface) compliant, and alarms can be delivered using Microsoft's hottest Instant Messaging technology over the Web. AlannWorX32 is sold as a stand-alone Personnel Scheduler and Video Alarms alarm display and report product Never miss an alarm! Capture pictures of your alarms with any digital camera. Compare and view your without the multimedia features. video alarms against a configurable digital picture library. Use the personnel scheduler to notify an individual, a department or an entire organization easily, with priority escalation. AlarmWorX32 Multimedia is sold as a stand-alone multimedia product. Scrolling Marquees and Pop-up Windows Critical alarms get full attention with eye-catching marquees and pop-up windows. Connects to your favorite hardware marquee. AlarmWorX32 also comes with a powerful software scrolling marquee and supports most hardware marquees, such as Uticor, AMS and many others. Voice Annunciation of Alarms — High Quality Sound For further information Call Your PC can now speak to you by announcing alarms, alerts and events using any combination of text-to- 1-508-543-8600 speech and digitized CD -quality sound. Simply connect to your existing building public address system using an off -the -shelf PC sound card. A standard library of attention getting sounds such as sirens, bells, or visit our website whistles, horns, dog barks and many more are included. www.iconics.com Wireless 2-Way Paging for GSM and SMS Off -site? Away from your desk? Weekends? Not a problem. AlarmWorX32 will relay alarm messages to GSM phones via SMS technology as well as alphanumeric pagers. It also supports 2-way pagers and SMS phones, permitting users to acknowledge alarms with the click of a button. Real-time Alarm Summary Display AlarmWorX32 automatically synchronizes at startup and neatly summarizes all active alarms and events w w`. �,1J� for quick review and acknowledgment. Over 100 alarm viewer properties allow easy customization of the # 0 1At alarm summary using filters, sorting, drag and drop columns and more. , Historical Alarm Analysis and Much More • Choose any module or the complete Store alarms and events to standard open databases such as Access, Microsoft SQL, Oracle or MSDE. suite for the ultimate Freedom of Perform downtime analysis or analyze historical alarms as to which occur most frequently. Track alarms Choice in Automation Technology. and events over days or even years. Pareto charts, shift reports, historical trends and daily reports are all standard features. A talking digital assistant similar to Microsoft Office guides you through set-up. AlarmWorX32 also supports analog (limit, deviation, rate -of -change) and digital alarms, each with multiple, unique states. 100 Foxborough Blvd. Foxborough, MA 02035 USA, Tel: 508-543-8600, Fax: 508-543-1503 _- Europe BY, Tel: 31-I8-269-0055, Fax. 31-I8-269-0052 - England, Tel: 44-138-427-5500, Fax: 44-138-440-1642 Germany, Tel: 49-5066-90-11-84, Fax: 49-5066-90-11-86 • Australia, Tel: 6,1 29-898-3211, Far. 61-29-898-3411 Czech Republic, Tel: 420-377-326-139, Fax. 420-377-237-109 • Italy, Tel: 39-347-819-9250, Fax. 39-010-601-4091 E-Mail: infoCaiconics.com Web: www.iconics.com ® 2004 ICONICS, by. All rights reserved. GENESIS, GENESIS32. Pocket GENESIS. Embedded GENESIS, GraphWorX AlarmWorX. Trm WorX. DataWorX ProfectWixX, VCRWorX TraeeWmX WebHPoB, GenBroker. ControlWorX MachineWorX. ToolWorX TaolBoX B&Viz. ReportWorX BridgeWorX PortalWorX. MobileIR& Visualize Your Visualize Your Enter Enterprise. and OPC-To- The -Core are trademarks afICONICS Inc. MicrnwR. Whdmvs, ActiveX, Visual C+ . Wirdmvs NT. and Visual Bask are either registered trademarks or trademarks o(Microsoft Corporation in the United states and/orother countries. IBM and PC are trademarks oflntermtional Business Machines Corp. otherproductand p riS@l" company names mentioned herein may be trademarks of their respective owners. Web Access to Business and Factory Information Connect to "live" plant data or business data over the Web Thin -Client Architecture Requires No Installation Delivers thin client displays, trending, alarming and reporting Firewall and Corporate IT Friendly Works with firewalls and routers over intranets and the Internet Scalable Web Server Architecture WebHMI scales seamlessly as client connections grow Universal OPC Connectivity OPC-To-The-CoreTM Plug and Play technology simplifies connectivity and reduces the Total Cost of Ownership Web Publishing Wizard Easily publish operator displays, trends, alarms and reports to Web servers Data Mine Historical Data From Standard Databases View historical data from Microsoft® SQL Server, MSDE, Microsoft Access and Oracle® databases Web -Based Trends and Charts Compare real-time data with historical information over the Web Comprehensive Security Integrates Windows NV security and other data security technologies Web Access to Real-time and Historical Alarms Instantly view alarms and acknowledge them over the Internet or intranets Ideal for Remote Unattended Applications Reliable, secure, read/write capabilities makes this the choice for remote application management 5 "Turn any Web Browser into a Digital Dashboard!" Visualize Your Enterprise!' Web -Based HMI / SCADA ICONICS' WebHMIT't turns any PC into a Web -enabled Thin Client by simply viewing a page on the WebHMI Server through Microsoft® Internet Explorer or Netscape0 Navigator. Adva►►tages of WebHMI Publishing Web -based graphics, trends, reports and alarms is incredibly fast and intuitive using the ICONICS award -winning GENESIS32Ts1. Based on the `one development tool, multiple target" design, creating applications for desktops, browsers, and Pocket PCs is easy. Easily configure distributed Web applications using the latest OPC-enabling technology. True Thin -Client Design WebHMI uses Microsoft Internet Explorer or Netscape Navigator to provide a Web browser interface to ICONICS' 32-bit graphics, trending, and alarming applications. WebHMI delivers all necessary components from a centralized Web server for automatic installation to any PC running any browser. There's no need to install any software onto the remote clients or to export or convert displays, WebHMI does all the work! For further information call 508-543-8600 or visit our website www.iconics.com Microsoft BOLD CERTIFIED Partner ENN EsisV Choose any module or the complete suite for the ultimate Freedom of Choice in Automation Technology. 0 �rL Real-time, OPC-Based Internet Intranet Automation Software WebHMI Architecture Overview ICONICS' WebHMI enables users to view real-time HMI displays over the Internet or intranets on any client PC running Microsoft Internet Explorer or Netscape Navigator. WebHMI is extremely easy to use and set up. Managers, supervisors and operators can simply point their browsers to the desired Web page containing production reports, HMI graphics, historical trends and alarms. As the client PC loads the requested HTML page from the designated Web server, which is running the WebHMI Server software, all the necessary components are automatically loaded to the client PC in the background. Once the HTML page download is complete, the remote client PC will have access to a real-time OPC-enabled HTML page running on the browser. It's that simple! Publishing to Web Servers Is Easy! The Web publishing wizard publishes graphics, trends, reports and alarms to designated Web servers running Microsoft Personal Web Server or Microsoft Internet Information Server (IIS). Turn any application into a Web -enabled Digital Dashboard, integrating real-time factory and business information! Firewall and IT Friendly with Advanced Security The WebHMI utilizes revolutionary GenBroker communications technology, which provides several advanced methods of communications across the Internet, intranets and plant and corporate IT infrastructures. GenBroker supports routers, smart switches, hubs and firewalls and uses industry standard OPC over SOAP/XML, OPC over TCP/IP as well standard Microsoft COM, DCOM and VPN's (Virtual Private Networks) technologies to access real-time OPC data, alarms and historical information. Web pages have user -configurable advanced NT-level security, providing both read, and write capabilities. WebHMI's flexibility allows Web pages to be spread out over multiple networked Web servers. Dedicated security servers can be used to provide centralized security. Security and Licensing node with GENESIS32 100 Foxbor-ough Blvd Foxborough, MA 02035 USA, Tel: 508-543-8600, Fax. 508-543-1503 U - Europe BV Tel: 31 18 269 0055, Fax. 31 18 269 0052 - England, Tel: 441384 27 55 00, Fax: 441384 4016 42 Germany, Tel: 49 5066 9011 84, Fax: 49 5066 9011 86 - Australia, Tel: 61 29 898 3211, Fax. 61 29 898 3411 r Czech Republic, Tel: 420 377 326139, Fax: 420 377 237109 - Italy, Tel: 39 347 8199250, Fax: 39 010 601409I E-Mail: infoOiconics.coin Web: wwwicon ics.coin " ® 2004 ICONICS, Inc. All rights mrred_ GENESIS, GENESIS32, Pocket GENESIS, Embedded GENESIS, Gralrlrtl mX, AlmnrlVmX, TrenMmX, DaialVmX, ProjectlVorX, VCR%VorX, TruceWorX, Webl-MI, GenBroker, CorurvlWmX, MachineWorX, To AXWX, ToolBOX, BizViz, ReportWorX, BridgeWmX, Portalworx, MobilelAll, Visualize Your Enterprise, mid OPC-To- The -Core my tnutonarks of (CONICS Inc. Microsoft, R nndorvs, ActiveX, Visual Cn , Windmes NT, mid Visual Basic are eillrer registered trademarks or rise! tradonarlcs of Microsoft Cogvrmimr in the Uniled Stales mrd/or othercountries. lBiVl and PC mr nndenmdrs of bricrnmimml Brrsincss Machines Cory. Otherproducl mrd Visualize Your Enter I1 company names memimred herein may be trademarks of their respective an rrs. • COMPACT o '! ZPA- pocket pc less Pocket Windows CE Visualization, Trending, and Alarming Mobilize your workforce with wireless Pocket PCs Pocket HMI Automation Tools HMI /SCADA suite of modular components for Microsoft® Pocket PC Wireless Connectivity to Plant and Business Data Universal OPC connectivity delivers information quickly and efficiently to wireless devices One Development Tool Multiple Targets Single development environment for creating HMI and SCADA graphics, trends, reports and alarms Data Mine Standard Databases Replay historical data, make database queries to Microsoft SQL Server, MSDE, Microsoft Access and Oracle® databases OPC Real-time Connectivity Using the OPC industry standard, you're just a click away from your data Wireless Alarm Management Be instantly notified and acknowledge OPC Alarms and Events Analyze and Chart Historical Data Replay historical data via time plots, strip charts, x y plots and more Reliable and Secure Communications ICONICS GenBroker securely connects Pocket PCs to OPC Supports Multiple Pocket PC Platforms Supports COMPAQ, HP and CASIO running MIPS, ARM and X86 processors Instant Notification of Critical Conditions Access key information and take immediate action GOLD CERTIFIED Partner "Be instantly connected with your most critical business and plant data, anytime and from anywherel " Visualize Your Enterpriser T Software Ideal Wireless Solution Visualization With Windows CE and Pocket PCs Designed for mobile personnel, such as technicians, operators, supervisors Use popular Pocket PCs such as COMPAQ, CASIO and HP fora applications requiring wireless p p Pp q g and mangers. Pocket GENESIS uses visualization, trending, alarming and reporting. NT security level protects critical information OPC-To-The-Core' technology for and set point data entry. Access critical and important information from your Pocket PC over instant wireless connectivity. wireless LANs. Pocket GENESIS is the first suite of HMI (Human Machine Interface) Wireless Connectivity to Plant and Business Data software designed specifically for the Pocket PC. Pocket GENESIS comes Standard off -the -shelf wireless networks are supported by Pocket PC technology. Industry - complete with 4 applications: standard OPC connectivity provides for seamless integration between your Pocket PC or • Pocket GraphWorX Windows CE device to real-time graphics, alarm and historical plant data. • Pocket AlarmWorX • Pocket TrendWorX • Pocket DataSpy One Development Tool Multiple Targets p p g Create impressive scalable and portable visualization, trending and alarm management displays Secure communications GenBroker communicates and from our PC workstation using rapid development tools. Then simply download them to our y g p p p y �' connects Pocket PCs to OPC Data Pocket PC running Pocket GENESIS. using three technologies: DCOM Direct, OPC over TCP/IP and firewal I -friendly OPC over Mobile HMI Automation Tools SOAP/ XML. Built around the ICONICS OPC-To-The-Core'rm technology, Pocket GENESIS provides users Manage Performance with simple and fast configuration, and is ideal for mobile HMI / SCADA applications. Pocket Indicators on-line GENESIS is fully Microsoft Windows CE compliant and integrates easily with enterprise World -class manufacturers are applications. adopting flexible and agile production techniques to increase their competitiveness. Use the Data Mine Plant and Corporate Databases powerful Ideal Trend feature that Pocket GENESIS provides lightweight historical data query directly to Microsoft SQL Server, provides simultaneous viewing of current and past conditions. It's never MSDE, Microsoft Access and Oracle databases. Integrate with the rest of the enterprise! been so easy to stay connected! OPC Real-time Connectivity Connect using OPC, the universal industry connectivity standard. Use the OPC Tag Browser to connect to DCS systems, PLCs,1/0, standard fieldbus networks and other HMI systems. This information is available to the Pocket PC instantaneously via LANs and wireless networks. For further information call Wireless Alarm Management 1-508-543-8600 Be instantly notified and acknowledge active alarms and events. Reduce expensive downtime or visit our website by enabling operators and maintenance personnel to react instantly with easy -to -view alarm summary displays. www.iconics.com Historical Data Trending View trend data over seconds, days or even years. Pocket TrendWorX replays process and production data from standard databases (Microsoft SQL Server, MSDE, Microsoft Access, and Oracle) using popular chart types including time plots, log plots, strip charts, x-y plots, and bar plots. Unique Ideal Trend capability allows simultaneous comparison of real-time and historical data. i , Choose any module or the complete suite for the ultimate Freedom of Choice in Automation Technology. 100 Foxborough Blvd. Foxborough, MA 02035 USA, Tel: 508-543-8600, Fax: 508-543-1503 Europe BV, Tel: 31-18-269-0055, Fax: 31-18-269-0052 • England, Tel: 44-138-427-5500, Fax. 44-138-440-1642 Germany, Tel: 49-5066-90-11-84, Fax: 49-5066-90-11-86 • Australia, Tel: 61-29-898-3211, Fax: 61-29-898-3411 i Czech Republic, Tel: 420-377-326-139, Fax: 420-377-237-109 • Italy, Tel: 39-347-819-9250, Fax: 39-010-601-4091 E-Mail: infoOiconics.com Web: www.iconics.com C ZOD ICONICS, Inc All rights reserved. GENESIS, GENESM2, Pocket GENESIS, Embedded GENESIS, GraphWorX Ala Wo X, TrendWorX, DataWo Y ProjectWorX, VCRWo X, TmceWo X W&BA9, GenBroker, CantroMmX, MachlneWmX, ToolWo X Too1BoX BL-Viz, RepormW X, BridgeWorX, PortalWmY, Mobllefllvff Visualize Your Enterprise and OPCToThe-Cure are trademarks ofICOMCS Inc Mlausak Windows, ActiveX Visual C— Widow NI; and V&W Basic are eltlrer registered trademarks or Visualize Your Ent@ rl$@I" trademarks ofMiamnit Corporation In the United States ardror other countries. IBM and PC are trademarks oflntenadoml Business Afachhi Corp. Otherproductard rp co rmany � m tionM hereinmaybe trademarks of thelrreWecam owners Windows CE Visualization, Trending, and Alarming Mobilize your workforce with wireless Pocket PCs Pocket HMI Automation Tools HMI / SCADA suite of modular components for Microsoft® Pocket PC Wireless Connectivity to Plant and Business Data Universal OPC connectivity delivers information quickly and efficiently to wireless devices One Development Tool Multiple Targets Single development environment for creating HMI and SCADA graphics, trends, reports and alarms Data Mine Standard Databases Replay historical data, make database queries to Microsoft SQL Server, MSDE, Microsoft Access and Oracle® databases OPC Real-time Connectivity Using the OPC industry standard, you're just a click away from your data Wireless Alarm Management Be instantly notified and acknowledge OPC Alarms and Events Analyze and Chart Historical Data Replay historical data via time plots, strip charts, x y plots and more Reliable and Secure Communications ICONICS GenBroker securely connects Pocket PCs to OPC Supports Multiple Pocket PC Platforms Supports COMPAQ HP and CASIO running MIPS, ARM and X86 processors Instant Notification of Critical Conditions Access key information and take immediate action GOLD CER Partner Visualize Your Enterprisel- "Be instantly connected with your most critical business and plant data, anytime and from anywhere!" Software Ideal Wireless Solution Visualization With Windows CE and Pocket PCs Designed for mobile personnel, such as technicians, operators, supervisors Pocket PCs such as COMPA CASIO and HP fora applications requiring wireless Use popular Q' PP q g and mangers. Pocket GENESIS uses visualization, trending, alarming and reporting. NT security level protects critical information OPC-To-The-Core' technology for and set point data entry. Access critical and important information from your Pocket PC over instant wireless connectivity. wireless LANs. Pocket GENESIS is the first suite of HMI (Human Machine Interface) Wireless Connectivity to Plant and Business Data software designed specifically for the Pocket PC. Pocket GENESIS comes Standard off -the -shelf wireless networks are supported by Pocket PC technology. Industry - complete with 4 applications: standard OPC connectivity provides for seamless integration between your Pocket PC or • Pocket GraphWorX Windows CE device to real-time graphics, alarm and historical plant data. • Pocket AlarmWorX • Pocket TrendWorX • Pocket DataSpy One Development Tool Multiple Targets Create impressive scalable and portable visualization, trending and alarm management displays Secure Communications GenBroker communicates and from our PC workstation using rapid development tools. Then simply download them to our y g p p p y y connects Pocket PCs to OPC Data Pocket PC running Pocket GENESIS. using three technologies: DCOM Direct, OPC over TCP/IP and firewall-friendly OPC over Mobile HMI Automation Tools SOAP/ XML. Built around the ICONICS OPC-To-The-CoreTm technology, Pocket GENESIS provides users Manage Performance with simple and fast configuration, and is ideal for mobile HMI / SCADA applications. Pocket Indicators on-line GENESIS is fully Microsoft Windows CE compliant and integrates easily with enterprise World -class manufacturers are applications. adopting flexible and agile production techniques to increase their competitiveness. Use the Data Mine Plant and Corporate Databases powerful Ideal Trend feature that Pocket GENESIS provides lightweight historical data query directly to Microsoft SQL Server, provides simultaneous viewing of current and past conditions. It's never MSDE, Microsoft Access and Oracle databases. Integrate with the rest of the enterprise! been so easy to stay connected! OPC Real-time Connectivity Connect using OPC, the universal industry connectivity standard. Use the OPC Tag Browser to connect to DCS systems, PLCs, I/O, standard fieldbus networks and other HMI systems. This information is available to the Pocket PC instantaneously via LANs and wireless networks. For further information call Wireless Alarm Management 1-508-543-8600 Be instantly notified and acknowledge active alarms and events. Reduce expensive downtime or visit our website by enabling operators and maintenance personnel to react instantly with easy -to -view alarm summary displays. www.lconics.com Historical Data Trending View trend data over seconds, days or even years. Pocket TrendWorX replays process and production data from standard databases (Microsoft SQL Server, MSDE, Microsoft Access, and Oracle) using popular chart types including time plots, log plots, strip charts, x-y plots, and bar plots. Unique Ideal Trend capability allows simultaneous comparison of real-time and historical data. Choose any module or the complete suite for the ultimate Freedom of Choice in Automation Technology. 100 Foxborough Blvd. Foxborough, MA 02035 USA, Tel: 508-543-8600, Fax. 508-543-1503 Europe BY, Tel: 31-18-269-0055, Fax. 31-18-269-0052 • England, Tel: 44-138-427-5500, Fax, 44-138-440-1642 Germany, Tel: 49-5066-90-11-84, Fax. 49-5066-90-11-86 • Australia, Tel: 61-29-898-3211, Fax. 61-29-898-3411 J Czech Republic, Tel: 420-377-326-139, Fax. 420-377-237-109 • Italy, Tel: 39-347-819-9250, Fax. 39-010-601-4091 E-Mail: infoOiconics.com Web: www.icortics.com m 2W4ICONICS, Inc All rights reserved. GFNFSIS. GENFSM2, Pocket GENESIS, Frnbeddrd GFNESLS, GraphWorX AlatmWorX Rm WorX Data WorX ProledwW x VCRWorX. Tr Wo X webl&ff GenBroker, contmlworX Mwhfn~X TWWa X Too1BaX B&Vfz, ReportWorX, Brl*WorX Pbm"orX MoblleMff VLSvalize Your Fnierp`ire, and OPC-To- 7N-Core are trademarks otICOMCS Inc Mtamfit, Wlydrnvs, Acdw-X VL%W C—, Windows NT, and VigW Basic are eitherrrWered trademarks or Visualize Your Ente risel"" tr�k's nmrcfMlam ftCorpmation In the Urdted States and/orotWcwntrfes. IBM and PCare trademarksoflntemadonal Business MachLrs Ca`p. Otherpmductard m pany names toned herein may be trademarks oftheir mpective owruers. %IICLUC, IMAItUgc EUUU UePwy fe,VU[Q juf ME MLL[C enLetPTue Based on Microsofr.NET Technology Designed from the ground up to take maximum advantage of Microsoft .NET, Web Services and Microsoft Excel® technology Data -Mine SOL, Oracle or Any Data Source Data mine any corporate database. Integrate information from different data sources into one report. Combine industry standard OPC with SQL Server', Oracle® SAP® Plant Historians, and OPC Alarms Easy -to -Use Report Scheduler Create custom report schedules; trigger reports periodically, On Event, On Demand or On Time and Date Use the Power of Microsoft Excel Use popular Microsoft Excel as your design tool to quickly create reports. Powerful ReportWorX plug-in connects to any data source Send Reports to Printers, Fax, E-mail or to the Web Direct reports to redundant printers, fax, PDF files, dish drives, or computer screen to your entire organization via e-mail, or publish them to the Web International Language Switching Print reports in different languages using ICONICS' powerful language -switching technology Scalable Enterprise -wide Reporting Designed to scale from the simplest report to the most demanding applications with hundreds of reports Customizable Reports with Selectable Parameters Data trends can easily be configured with user -selectable parameters ►' ,�� a,„ �,,, Visualize Your Enterprise!' i r t w1j, X Wi, Turn Data into Manufacturing Intelligence Advanced Reporting has never been The Ideal Choice 'Oro OM0 mu__,� r (D easier! Looking for a powerful reporting tool that is easy to team, Producing reports complements and finalizes any project. ReportWorX is the ideal tool for creating, quick to apply and works with any data scheduling and redirecting reports to be sent to redundant printers, fax, computer screens, PDF files, and source, including popular HMI, local or remote disk drives. Even publish reports to a Web server or send them to your entire organization via SCADA, MES and control systems? Or e-mail! want to connect to real-time OPC data as well as databases such as, SQL, . ReportWorX can handle any real -world reporting application. Oracle, SAP, Aspen Tech, OSI PI and • Powerful enough to create the most sophisticated reports but friendly and easy enough for more. Look no further! the beginner. • Whether you need reports occasionally or daily, ReportWorX is the ideal product to meet your needs. Advantages of ReportWorX Designed from the ground up and Connect To and Data -Mine Any Data Source based on Microsoft .NET and Excel's Using ICONICS data mining technology, ReportWorX integrates with any data source, such as Microsoft® technology, ReportWorX turns volumes SQL Server, MSDE, Microsoft Access, Oracle® , SAP, custom databases and more. Integrate information of data into Manufacturing Intelligence. from any real-time OPC data source as well as historical data sources. ReportWorX is optimally designed to Transforming data from any data source into reports is fast, efficient and work with the GENESIS32 products, including Data Historian (TrendWorX32), Alarm Logger / Historian a snap to set up. ICONICS brings you (AlarmWorX32) and OPC real-time Data Exchange product (DataWorX32). ReportWorX can integrate the most advanced reporting tool with other popular data sources, such as: available today, taking maximum advantage of Microsoft's most powerful . HMI, SCADA and DCS Systems • Building and Security Systems y g �' y technologies. ReportWorX uses • Maintenance Systems • Lab Information Systems Microsoft .NET technology to push • Plant Historians, MES and ERP • Corporate & Manufacturing Production Databases data into worksheets and forms, and to control the execution of these reports The Power of Microsoft Excel without the need for Excel to be visible Use Microsoft Excel as your design tool to quickly create powerful reports that connect to any real-time or or executing! ReportWorX manages any data source, including OPC, SQL Server, Access, other Excel worksheets, Oracle, SAP as well as custom workbook duplication, manipulation, chart and data updates, formula data sources. ReportWorX is a complete reporting system that automatically manages data in Excel recalculation and automatic print-out workbooks, creates Excel workbooks, performs all the data collection from real-time and database data and scheduling. sources in one easy -to -configure product. Results are automatically redirected to any output. Comes with Standard Industry Reports Easy -to -Use Report Scheduler ReportWorX comes complete with At the heart of ReportWorX is the Scheduling Engine, which allows for the simultaneous execution of standard report templates, for reports. These reports can be triggered for execution over the Web or from an HMI, based on the following Downtime Analysis, Production, Water, criteria: EPA, Quality, Energy, and many more. Ideal for some of the following industries: On Demand • Expression or Calculation • Automotive & Robotics Time/Date • Database Value • Building Controls and Security Alarm or Event • NT Event • Business and Financial Systems OPC Real -Time Data • File Attribute • Water and Wastewater • Pharmaceutical and Biotechnology Web -Enable Your Reports • Oil, Gas and Chemicals Reports can be automatically published to Web servers so that any user can access reports with a standard • Food and Beverage Web browser over the Internet or within a secure corporate intranet. Reports are converted to Web forms, • Power and Utilities and a Web -based navigation system is automatically created to allow the easy management of archived reports. ReportWorX comes with a Web management feature so that reports can be executed, managed and For further information call scheduled over the Internet using any Web browser. 1-508-543-8600 International Language Switching For organizations requiring reports in different languages, ReportWorX includes a powerful international or visit our website language capability. Reports can be created in different languages. Reports containing text, engineering www.iconics.com units, currency calculations and more can be indirectly referenced so that reports can be deployed to different individuals speaking different languages or to locations in other countries. Scalable Enterprise Report Architecture ReportWorX is based on Microsoft .NET and is designed to scale from the simplest single report application to complex demanding reporting applications. Create and deploy just a few reports that run simultaneously To B iZVIL on a single CPU server, or deploy your application to an entire enterprise running on multiprocessor servers. ReportWorX takes full advantage of Symmetric Multiprocessing, IT and Web infrastructures. 100 Foxborough Blvd. Foxborough, MA 02035 USA, Tel: 508-543-8600, Fax. 508-543-1503 Europe BV, Tel: 31 252 228 588, Fax: 31 252 226 240 • England, Tel: 441384 27 55 00, Fax. 441384 4016 42 Germany, Tel: 49 5066 901184, Fax: 49 5066 901186 • Australia, Tel: 6129 898 3211, Fax: 6129 898 3411 Czech Republic, Tel: 420 377 326139, Fax: 420 377 237109 • Italy, Tel: 39 347 8199250, Fax. 39 010 6014091 E-Mail: info@iconics.com Web: www.iconics.com ® 2004 !CONICS, Inc All rights reserved. GENESIS, GENESIS32, Pocket GENESIS, Embedded GENESIS, GraphWorX, AlartnWorX, Tra"orX, DataWorX, ProjeaWorX, VCRWorX, TraceWorX, WebFIM7, GenBroker, ComralWorX, MachineWorX, ToolW"X, Too1BoX, BizViz, ReportWorX, BrdgeWorX, PonalWorX, MobileFW, Visualize Your Enterprise, and OPC-To- The -Core are trader arks of ICONICS Inc. Microsoft, Windows, ActiveX, Visual C—, Windmvs NT, and Visual Basic are either registered trademarks or trademarks of Microsoft Corporation in the United States andlor other counMes. IBM and PC arc trademarks of Intmratioral Business Machines Corp. Other product and Visualize Your Enterprisel' comps y nanny mentioned herein may be trademarks of their respective on t ncrs. Integrated Windows Security and Reliability Integrates with Windows NT®Security architecture. NT login credentials are checked against BridgeWorX 3-tier security access rights Powerful Web -Based Client Easily visualize, manage, and execute bridging transactions from any Web browser Scalable Architecture Based on Microsoft.NET and designed to scale from the simplest to the most demanding data movements between source and target systems Post -Transaction Multimedia Notification Alerts users of success or failure of transactions. Automatic notification via E-mail, Database, OPC Tags, NT Event logs or Web Services Flexible Enterprise Scheduling Easy to use scheduling can trigger transactions based on periodic time and date, OPC Tags, Alarms and Events, database value or file attribute Custom User Tasks Create custom transaction blocks using Visual Studio .NET. Use C++, VB .NET and C# to create reusable BridgeWorX Data Transformation Blocks c lop .34 WO. QuNHy Report GOLD CERTIFIED Partner ■ C Visualize Your Enterprise!- BridgeWorX is one of the key components of the BiTViz Suite. BridgeWorXTm performs efficient data exchange to and from any database or data source. Any real-time or archived data source can be configured to any other data source in minutes. With a unique visual transaction data -mapping configuration wizard users can transfer information to and from real-time OPC manufacturing devices to corporate business information systems. BridgeWorX data -mining technology can access Microsoft SQL Server®, Oracle®, Microsoft Access, SAP® and virtually any real-time or archived manufacturing or business data source. Using the powerful configurator one can schedule "transactions" based on real-time OPC data, alarms, events, time and date, as well as database or file attributes. ICONICS Markets Served ICONICS has more than 125,000 systems running in over 15,000 plants worldwide. The following industries are benefiting from ICONICS solutions: • Manufacturing Intelligence • Business Intelligence • Automotive • Building Management • Food and Beverage • Oil, Gas and Petrochemical • Machine Builders • Pharmaceutical and Biotech • Security • Water and Wastewater • Utilities • Financial • And many more... For further information call 1-508-543-8600 or visit our website Www3comcs.com Visualize Your Enterpriser MicroWillsoft Brldge,..� ._ _ Enterprise Data -Bridging Software With No Programming Data Management For Manufacturing Intelligence Looking for a data integration and interface management product that requires no programming? How about a way to automatically collect all pertinent information from source and target systems, as well as exchange data to and from the device to the enterprise? Look no further than BridgeWorX. This user- friendly, easy -to -configure, transaction -based product works with OPC and most databases, such as Microsoft® SQL Server®, Microsoft Access, Oracle, SAP and other ODBC-compliant databases. Cost Savings and Quick R01 The unique data -mapping configuration capabilities found in BridgeWorX, and the fact that it requires no coding, result in quicker implementation cycles for data transfer and interface management. The costs associated with time-consuming custom programming and extensive training no longer exist. It also eliminates the need for individual specialists for each of the participating systems. BridgeWorX will result in quicker ROI! No Custom Programming Required BridgeWorX provides a complete solution requiring no coding for data extraction from source to data transfer to the destination. BridgeWorX eliminates the need for knowledge of the participating source and destination systems. Transaction Blocks BridgeWorX comes with several transaction blocks that can be configured to carry out data integration and interface management among automation systems, MES and ERP applications. One unique feature is the definition OPC to Database Database m D•taha e of user defined "Logic" and diagram "Flow". • OPC to Database • Database to Database •► IBM • OPC to OPC • Database to OPC ffm� . OPC to Web Service • Database to Web Service OPC to OPC Database to OPC • Web Service to OPC • NT Event Block Web Service to Database • Delay Block 1 10 • Web Service to Web Service . Conditional Execution Block • FTP • User Custom Block in .NET Ftte Ttaoster Task Event Gen®tion Advanced Scheduling Support sQt The powerful BridgeWorX Scheduling Engine allows for the simultaneous g g execution of transactions. Transactions can be triggered on the following SQL Command Task Eitecudon Delay criteria: • Operator commands • Time, date • Real-time alarm or event • Real-time OPC data value • Expressions or calculations • Enterprise database value • File attribute change "` 1?{rAUls 11 Conditional Branch Custom Task Transaction blocks Powerful Microsoft .NET Web Services BridgeWorX is designed from the ground up based on Microsoft .NET technologies,. Connecting to source and target systems is fast, efficient and easy to configure. ICONICS brings you the most advanced data integration and interface management tool available today, taking maximum advantage of Microsoft's most powerful technologies. BridgeWorX uses Microsoft .NET technology to move data from the source systems to targets systems. Powerful Data -Mining Technology Integrating BridgeWorX with the GENESIS32' product suite allows you to consolidate information from multiple remote plant -level systems. BridgeWorX allows data mining to quickly and easily distribute the data from these multiple plant -level systems to the enterprise. 100 Foxborough Blvd. Foxborough, MA 02035 USA, Tel: 508-543-8600, Fax. 508-543-1503 Europe BV, Tel: 31 252 228 588, Fax: 31 252 226 240 • England, Tel: 441384 27 55 00, Fax. 441384 4016 42 ( , Germany, Tel: 49 5066 90 1184, Fax. 49 5066 901186 • Australia, Tel: 6129 898 3211, Fax: 6129 898 3411 v Czech Republic, Tel: 420 377 326139, Fax. 420 377 237109 • Italy, Tel: 39 347 8199250, Fax: 39 010 6014091 E-Mail: info@iconics.com Web: www.iconics.com ® 20041CONICS, Inc. All rights resmed GENESIS, GENESIS32, Pocket GENESIS, Embedded GENESIS, GmphWorX, AlrmmWorX, TrendWorX, DmaWorX, ProjeaW"X, VCRWorX, TmceWorX, WebHMI, GrnBroher, ControlWorX, MachineWorX, TwlWorX, ToolBOX, BizViz, Report WorX, BridgeWorX, PortatWorX, MobilelIMI, Visualize Your Enterprise, and OPC-To-The-Core cue trademarks of ICONICS Inc. Minos A Wirulmvs, Activa Visnnl 6! Windmvs NT, and Visual Basic me either registered trademarks or trademarks of Microsoft Corporation in the United States mul/or other countries. IBM and PC are trademarks of Intonational Business Machines Corp. Otherproduci and company names mentioned herein may be trademarks of their respective mvws. -AL OWN N e fax Water and Wost i"', at r Qro+ .es� nag Manage Multiple Facilities from a Single Location Access, monitor and control local and remote water facilities Plug and Play with Popular RTUs, DCSs and PLCs Industry standard OPC connectivity for fast, easy communications Display Alarms with Corresponding Live Video While viewing and responding to alarms, users can view the corresponding live video feed Create EPA and Regulatory Reports Publish event or schedule -based reports from multiple data sources in real-time Historian Logs to Secure Databases Industry standard databases such as Microsoft' SQL Servet, MSDEI Microsoft Access, and Oracle® aid in record retention Project Management and Deployment Tools Easily deploy projects, collaborate, and manage applications Prevent Problems with Multimedia Alarm Notification Schedule and deliver operator alerts via e-mail, phone, fax, SMS pagers and more 24/7 Security of Operator Input, Station and Node Details Automatic tracking and logging of operator actions; trace individual actions with "who, what, when and where" information Remote Wireless and Mobile Connectivity Access SCADA information using mobile phones or Pocket PCs Visualize Your Enterprise! T11 "Proven, Innovative Water and Wastewai GOLD CERTIFIED Partner The ICONICS GENESIS32Tm suite of applications offers features and functions specifically designed to aid municipalities in complying with local government regulations. Water and Wastewater Industries Served For systems requiring superior monitoring and control, the following water and wastewater industries are benefiting from ICONICS' solutions: • Water Utilities, Municipalities and Distribution Systems • Sanitation Systems • Water Filtration and Remediation • And Many More ... Benefits Customers who are deploying ICONICS solutions in their water and wastewater processing applications will enjoy many potential benefits: • EPA and other government reporting • Centralized monitoring and control • Ability to integrate alarms with live video, adding a higher level of security to your operation • Integrated project management equals fewer engineering hours • Reduce potential problems by viewing alarms and trends anywhere, anytime • Acknowledge alarms from a wireless Pocket PC or mobile phone t W,, tlear a, c * ., e,. a '0mh'V 4-Wa"tiellf me _ _ Proven, Innovative Solutions for Water and Wastewater Treatment G Overview The ICONICS GENESIS32TM automation software suite provides water and wastewater processing organizations with powerful tools to minimize downtime, reduce costs of operation, minimize applications development and bridge the gap between IT, MIS and water facilities. Monitor, control and report on the overall operation from a single location, while connecting satellite and remote sites with secure and reliable networking technologies (LAN, WAN, and the Internet) and recording operator actions, system events and alarms. HMI/SCADA Solutions for Public and Private Municipalities Fast and easy integration into your product solutions using state-of-the-art technology, fifth generation Web - enabled HMI, SCADA and control software applications as a fully integrated suite or as modular components to your requirements. Manage Multiple Facilities from a Single Location The ICONICS GENESIS32 HMI / SCADA software suite enables the monitoring and control of multiple locations with one software system. Not only can you monitor and access individual locations such as reservoirs and pumping stations, but you can control entire water pipeline networks as well. Plug and Play with Popular RTUs, DCSs and PLCs Connect directly to dozens of popular existing PLCs, RTUs, DCSs and other automation equipment for fast communications using open -standard OPC servers. ICONICS GENESIS32 software is built from the ground up using OPC technology, and therefore requires no time-consuming tag -database interfaces. Display and Record Alarms Corresponding with Live Video Alarm configuration is easy with the alarm and event configuration utility. ICONICS' AlarmWorX32 is a distributed enterprise -wide alarm and events management system, which can display alarms locally or remotely along with live video feeds from the corresponding alarm locations. Create EPA and Regulatory Reports Meet EPA and state agency regulatory reporting requirements with custom reports based on real-time events or schedules and taken from multiple real-time data sources and historical databases. Visualize your reports in Microsoft Excel and publish them via e-mail, fax, printing, Web publishing and more. Choose from one of the many supplied templates or create your own. Historian Logs to Secure Databases Both the ICONICS AlarmWorX32 Logger and the ICONICS TrendWorX32 Logger record their information to industry standard databases, including Microsoft SQL Server, MSDE, Microsoft Access and Oracle. Using such standard corporate databases facilitates an easy path for long-term maintenance, addressing issues of record and report retrievals throughout the retention period. Project Management and Deployment Tools Deploy a project by simply packing it and then unpacking it on the target computer. GENESIS32 is integrated with Microsoft Visual SourceSafeo technology for accurate project management. Access operations from mobile phones using MobileHMI.NET. Designed for Prevent Problems with Multimedia Alarm Notification i-% Quickly alert operations, maintenance and purchasing personnel to problems. AlarmWorX32 Multimedia, M �• °e"�e0/" Microsoft which is based on OPC Alarm and Events, provides alarm summary reporting and alarm logging to Microsoft® W '" xp wndowsN-T- Access, MSDE, Microsoft SQL Server® and Oracle® databases. Connect alarms to e-mail, faxes, telephones, Windowe% marquees, pagers, instant messaging, SMS, mobile phones and voice systems. Be notified wherever you may be! MiCroSoft• Microsoft' 24/7 Security Tracking of Operator Input, Station and Node Details GOLD CERTIFIEDif% Critical to an organization's security are the maintenance of unique employee user IDs and the association of Partner these IDs with each employee's actions. The ICONICS Security Server offers a wealth of features for maintaining unique IDs. User, station, node and time details for tracked events are logged to secure databases. For further information call Remote Wireless and Mobile Connectivity 508-543-8600 Make operators and management more efficient with flexible access to data wherever they are. WebHMI delivers operator and supervisory screens across Intranet or Web with full global network security. Deliver the or visit our Web site at same screen information operators see on their station consoles to wireless Pocket PCs with Pocket GENESIS. WWW.1C0111Cs.com 100 Foxborough Blvd. Foxborough, MA 02035 USA, Tel: 508-543-8600, Far. 508-543-1503 Europe BV, Tel: 31-18-269-0055, Fax: 31-18-269-0052 • England, Tel: 44-138-440-2183, Fax: 44-138-440-1642 r Germany, Tel: 49-731-98588-760, Fax: 49-731-98588-764 • Australia, Tel: 6129 600 3904, Fax: 6129 602 0777 Czech Republic, Tel: 420-377 326139, Fax: 420-377 237109 • Italy, Tel: 39 347 8199250, Fax: 39 010 6014091 E-Mail: info@iconics.com Web: wwwiconics.coin ® 20031CONICS, Inc. All rights reserved. GENESIS, GENESI532, Packet GENESIS, GraphWorX, AlannWorX, TmridWorX, ProjectWorX, ReportWorX, TrrwWoM WebHMI, MobilehMI, GenBroker, ControlWorX, ToolWorX, ToolBoX, GENESIS for lVindows (GFM, GENESIS BizViz, Visualize Your Enterprise, and OPC-To- The -Core are Enterprise! " Visualize Your Enter lradenarks of ICONICS Inc. Microsoft, lVindmvs, ActiveX, visual C+ , Windows NT, and Vistal Basic are either registered tradenarks or trademarks of Microsoft Corporation in the United States and/or other coomtries. IBM anr d PC are tradenakc of Intenuaio al Business Machines Corp. Odrer prodproduct and camupary names mentioned herein nray be P trademarks of their respective owners. Continuous Availability Operational Simplicity Financial Advantage Stratus® ftServero W Series 3 300 System The Stratus ftServer W Series 3300 system brings leading price/performance and premier continuous availability to a mid -range server designed for computing environments built around the Microsoft® Windows Server" 2003 operating system. Delivering 99.999% and greater uptime, this modular server harnesses the Intel® Xeon— processor to achieve high-performance processing power in an affordable i- or 2-way SMP system The W Series 3300 system is the perfect choice for space -constrained data centers, remote offices, and lights -out settings where business continuity is essential. Customers have rapidly adopted the 3300 architecture to support dedicated business processing solutions that include: public safety computer -aided dispatch (CAD), financial services ATM/POS, call/contact center, and manufacturing operations management. The versatile W Series 3300 system is available in rack - optimized or pedestal packaging. This second -generation system builds on the impressive reliability of ftServer technology. Improvements in physical design and increased use of industry -standard modular components are further enhanced by the availability, performance, and security features offered by the Windows Server 2003 operating system. Continuous Processing® features Like other members of the industry -standard ftServer W Series family, the model 3300 comes complete with Stratus Continuous Processing features that eliminate operational complexity and high costs inherent in high -availability approaches such as clusters. Your enterprise gains superior uptime protection without having to modify Windows® applications — and without the need for failover scripting, repeated test procedures, or extra effort to make your applications cluster -aware. ;erver- SbUtW Lockstep technology Replicated, fault -tolerant hardware components process the same instructions at the same time. In the event of a component malfunction, the partner component is an active spare that continues normal operation. There is no system downtime and no data loss. Failsafe software Our failsafe software works in concert with lockstep technology to prevent software errors from escalating into outages. Other software issues are captured, analyzed, and reported to Stratus. This allows support personnel to take a proactive approach to correcting software problems before they recur Even in -memory data is constantly protected and maintained. Stratus' hardened device drivers add yet another level of reliability to the Windows environment on ftServer W Series systems. ActiveServiceTm architecture Stratus ftServer W Series systems constantly monitor their own operation. Remote support capabilities — made possible by the system's ftServer Access Adapter and our global ActiveService Network — enable our service engineers to diagnose, troubleshoot, and resolve problems online more than 95% of the time. If necessary, the system automatically orders its own hot-swappable replacement part. ftServer W Series 3300 system specifications W Series 3300 systems: Logical processors 1- or 2-way SMP industryaeading uptime, Processor Intel* XeonTM processor 3.06 GHz big performance, Cache 512 KB iL2 Front side bus 533 MHz modular design for Windows applications Min/max memory 1 GB/6 GB DDR The Smarter A pp vm* tv Uptai wm The ftServer W Series 3300 system redefines price/performance for fault -tolerant departmental business processing. This mid -range server taps the power of the Intel Xeon processor, which features Hyper -Threading — Intel's most advanced dual -processor server technology. I .(Str_�_ Technologies www.stratus.com 91ra4K to A� PCI slots total 2 x 32/33, 4 x 64/33 PCI slots user configurable 4 x 64/33 SCSI drives supported 36 GB, 73 GB, 146 GB (15K RPM) Base system drive slots 6 Expansion drive slots 12 10/100 Ethemet 10/100/1000 Ethernet Ultra160 SCSI Internal and extemal port CD-ROM 2 Serial port 2 USB port 2 VGA adapter 2 optional ftServer Access Adapter 2 optional Fibre Channel (2 Gb JBOD) 2 optional Fibre Channel (direct or SAN attach EMC) 2 optional Asynchronous up to 4 optional 1000 Base-T/SX Ethernet up to 4 optional 10/100 Ethernet up to 4 optional Hot-swappable components CPU and VO modules, disks Microsoft Windows Windows Server 2003 Enterprise Edition Input voltage 100-240 VAC; 50 Hz, 60 Hz Rack system dimension (H x W x D) 7.0' (4U) x 17.75" x 29.23' Pedestal system dimension (H x W x D) 21.8" x 8.75" x 31" Weight Rack: 62 kg (137 Ibs) Pedestal: 79 kg (175 Ibs) Specifications and descriptions are summary in nature and subject to change without notice. Stratus, ftServer, the ftServer logo, and Continuous Processing are registered trademarks and ActiveService, the Stratus Technologies logo, The Smarter Approach to Uptime, and the Stratus 24x7 logo are trademarks of Stratus Technologies Bermuda Ltd. Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel is a registered trademark and Xeon is a trademark of the Intel Corporation in the United States and other countries. All other trademarks and registered trademarks are the property of their respective holders. ® 2004. Stratus Technologies Bermuda Ltd. All rights reserved. X753-F Easy integration and maximum productivity in demanding print environments A full -featured, high -value performer, the Epson FX-890 offers the durability and ease of use required for critical daily print _ requirements. This 9-pin, narrow -carriage workhorse boasts an MTBF rating of 20,000 power -on hours (POH) and speeds of up Epson Fx sso to 680 cps. Engineered for seamless integration into virtually any system, it provides standard Parallel, USB, and additional connectivity options. And, it includes Epson Remote Configuration Manager'"" software for easy printer setup and simple setting selections via most Windows® operating systems. Ideal for rugged environments, this robust printer is the perfect drop -in replacement for the Epson FX-880/880+/980 or Okidate Microline® 320/320 Turbo. An extremely reliable, high-speed performer, the Epson FX-890 races through forms up to 7 parts thick through four convenient paper paths. Its easy -to - install 7.6 million character ribbon cartridge boosts productivity and ensures a low cost per page, while its 400 million character print head life offers added dependability. Complete with a newly designed control panel featuring a lock -out mode and other intuitive functions, this versatile product is the ideal solution for demanding print environments. And, as part of a comprehensive three-year warranty, it's backed by superior technical support from the world leader in impact printing. a a 7 6 5 4 3 2 1 0 PrtnterThrouphpuff"r-ISQnEC 10561 Lebw Pattern 10 cpi Highspeed Draft Mode 10 cpi DraftAMfty Mode Selected Print Quality IMPACT PRINTER FX=890 Key Features • • Ultra fast 9-pin printing Speeds through multipart forms, reports, labels, and more at up to 680 cps • • Extreme reliability in demanding print environments Offers an MTBF rating of 20,000 POH and a 400 million character print head life • • User-friendly setup and operation ■ Facilitates easy printer configuration using a newly designed control panel or its Windows -based Epson Remote Configuration Manager • • Easy system integration Provides resident Epson, IBM® and Microline printer languages for increased compatibility ■ Includes standard Parallel and USB connections, plus an additional slot for optional interface cards • • Easy -to -install 7.5 million character ribbon cartridge Ensures a lower cost per page, and reduces the need for frequent user intervention • • Advanced paper handling capabilities Provides four convenient paper paths to accommodate cut sheet paper and continuous forms up to 7 parts thick • • Standard three-year warranty Includes access to Epson's superior technical support Epson FX-890 Printer Method 9-pin, serial impact dot matrix Print Direction Bidirectional logic seeking for text and graphics printing. Unidirectional text or graphics printing can be selected using software commands. Print Speed Ultra Speed Draft 680 cps (12 cp) 566 cps (10 cpl) High Speed Draft 559 cps (10 cp) Draft 419 cps (10 cp) Letter -quality 104 cps (10 cp) (Note: Normal print speed is achieved when printer safety cover is fully closed) Character Sets 13 character tables 13 international character sets Resident BItmapped Fonts Ultra Speed Draft 10, 12 cpj High Speed Draft 10, 12, 15, 17, 20 cpi Draft 10, 12, 15. 17, 20 cpi NLQ (Roman/Sans Serif) 10, 12, 15. 17, 20 cpi, proportional Column Width 10 cpi 80 12 cpi 96 15 cpi 120 17 cpi 137 20 cpi 160 Bar Code Fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC -A, UPC-E, Code 39, Code 128, POSTNET,, Codabar (NW-7), Industrial 2 of 5, Matrix 2 of 5 Formatting 1/6-inch or programmable in 1/432-inch increments Line Spacing: 6 lines per inch default (8 Ipi option available on FX-890 Okidata Mode only) Paper Feed Mechanism Feeding method Friction feed (front, rear) Push tractor (front, rear) Pull tractor (front, bottom, rear) Push and pull tractor- (front, rear) Cut -sheet feeder (optional} Roll paper holler (optional) Paper Feed Speed 62 millisecond per 1/6' 5' per second continuous feed Paper Path Manual insertion Front or rear in, top out Cut sheet feeder Top in, top out Tractor Front rear or bottom in, top out Pug push tractor Front or rear in, top out Input Buffer 128K Software Drivers Windows 95, 98, 2000, Me, XP and NT 4.0 Interface Bidirectional Parallel (IEEE 1284 Nibble Mode supported), USB 1. 1, Type-B slot for optional interface cards Printer Language Epson ESC/P,,' IBM PPDS, Okidata Microlines (FX-890, Okidata Mode only) Paper Handling Forms: continuous multipart, original plus 5 carbonless copies, 1 + 6 copies with puff tractor, maximum thickness .018' Width Single sheets 3.9'to 10.1' Continuous 4.0' to 10.0' Cut -sheet feeder 7.2'to 8.5' Length Single sheets 3.9' to 14.3' Continuous 4.0' to 22.0' Cut -sheet feeder 10.1' to 14.0' No. 6 envelopes 6.5' x 3.6' No. 10 envelopes 9.5' x 4.1' Labels 2.5' x 0.94' (minimum) Roll paper 8.5' width Sound Level 55 dBA (ISO 7779 pattern) Power Requirements Rated voltage 120V AC Input voltage range 103.5 to 132V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Physical Dimensions Height 6.6' Width 16.3' Depth 13.8' Weight 16.8 lb Control Panel Functions Font, pitch, pause, tear -off, bin selection, line feed, form feed, load, eject, micro -adjust, top -of -farm adjustment, panel lockout, reset, menu, default setting selection Reliability Total print volume 52 million lines (accept print head) MTBF 20,000 POH (25% duty cycle) Print head life 400 million characters at 14 dots/character Ribbon fife 7.5 million characters at 14 dotstcharacter warranty Three-year limited warranty in the U.S. and Canada • Advanced print head deW provides urmatdeed burst ;,peed, alomV gte Epson FX-890 to maxmize performance by consistently performing at a neer top speed& Standanized ISO 10561 # M#,rXA tests ilustrate how Epson s superior toohroagy results in fast" printing and greater print volume overtime. Test conducted by Sake, Epson Corporation. ., Addtrorter tremor umk rectuhed Product Code Description UPC Code Epson FX-890 and Accessories C110524001 Epson FX-890 Impact Printer 0 10343 84673 9 S015329 Ribbon Cartridge 010343 84803 1 C800201 Additional Push/Pull Tractor Unit 0 10343 80010 6 C806371 Single Bin Cut Sheet Feeder 0 10343 06003 6 C806381 High Capacity Cut Sheet Feeder 010343 06004 3 8310 Roll Paper Holder 010343 82984 8 C823051 Serial Interface Board 0 10343 07003 5 C823071 32KB Serial Interface Board 0 10343 07004 2 C823121 LocalTalk Interface 010343 81167 6 C823141 Coax Interface Board 0 10343 80016 8 C823151 TWnax Interface Board 0 10343 80017 5 C823452 Bidirectional Parallel Interface Board 010343 81245 1 C12C823912 EpsonNet Multiprotocoi 10/100 Base -TX 010343 83773 7 Type-B Ethernet Print Server ' Epson America, Inc. 3840 Kilroy Airport Way, Long Beach, CA 90806 Epson Canada, Ltd. 3771 Victoria Park Avenue, Toronto, Ontario M1W 3Z5 Specdications and terms are subject to change without notice. Epson and Epson ESCrP are registered trademarks of Seiko Epson Corporation. Epson Remote Configuration Manager is a trademark of Epson America, Inc. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. 0 Copyright 2003 Epson America, Inc. CPD-16005 6/03 10K wP Printed on Recycled Paper HP LaserJet 2400 Printer series specifications Page 1 of 3 Q l i n v ®n t HP LaserJet 2400 Printer series - specifications Speed/monthly volume Print speed, black (best 2420 / 2420d / 2420dn: Up to 30 ppm quality mode) 2430tn / 2430dtn: Up to 35 ppm First page out, black Less than 10 sec Processor speed 400 MHz Recommended monthly 2430tn / 2430dtn: Up to 100000 pages volume, maximum 2420 / 2420d / 2420dn: Up to 75000 pages Print quality / technology Print technology Laser Print quality, black Up to 1200 x 1200 dpi Resolution technology HP Prolkes 1200, Resolution Enhancement technology (REt) Paper handling / media Paper trays, std. 2420 / 2420d / 2420dn: 2 2430tn / 2430dtn: 3 Paper trays, max. 3 Input capacity, std. 2420 / 2420d / 2420dn: Up to 350 sheets 2430tn / 2430dtn: Up to 850 sheets Input capacity, max. Up to 850 sheets Standard envelope capacity Up to 10 envelopes Envelope feeder No Output capacity, std. Up to 250 sheets Output capacity, max. Up to 250 sheets Duplex printing (printing on 2420d / 2420dn / 2430dtn: Automatic (standard) both sides of paper) 2420 / 2430tn: Manual (driver support provided) Media sizes, std. Letter, legal, 8.5 x 13 in, executive, envelopes Media sizes, custom Multipurpose Tray 1: 3 x 5 to 8.5 x 14 in Media types Paper (plain, preprinted, letterhead, prepunched, bond, recycled, color, rough), transparencies, labels, envelopes, cardstock, user -defined Media weight, recommended Tray 1, straight -through paper path for special media and heavier stock: 16 to 53 lb; Tray 2, 3: 16 to 32 lb Memory / print languages Memory, std. 2420: 32 MB 2420d: 48 MB 2420dn / 2430tn / 2430dtn: 64 MB o- Memory, max. 2420: 288 MB 2420d: 304 MB http://www.shopping.hp.com/shopping/data,_sheetlq5956a.htrnl 6/15/2005 HP LaserJet 2400 Printer series specifications Page 2 of 3 2420dn / 2430tn / 2430dtn: 320 MB Memory slots Two 100-pin DDR SDRAM DIMM slots (one open), two CompactFlash slots Hard disk None Print languages, std. HP PCL 6, HP PCL 5e, HP Postscript Level 3 emulation, direct PDF printing v 1.3 (with at least 128 MB of printer memory) Connectivity Connectivity, std. 2420 / 2420d: IEEE 1284-B compliant parallel port, Hi -Speed USB 2.0 port, EIO slot 2420dn / 2430tn / 2430dtn: IEEE 1284-B compliant parallel port, Hi - Speed USB 2.0 port, EIO slot, HP Jetdirect Fast Ethernet embedded print server Connectivity, optional HP Jetdirect EIO internal print servers, HP Jetdirect external print servers, HP wireless print servers, HP Jetdirect EIO conectivity card for USB/serial/LocalTalk, Bluetooth wireless Print drivers, std. HP PCL 6, HP PCL 5e, HP Postscript Level 3 emulation, Macintosh PPDs Dimensions / weight Dimensions (w x d x h) 2420 / 2420d / 2420dn: 16.7 x 15.7 x 10.2 in 2430tn / 2430dtn: 16.7 x 15.7 x 15.7 in Weight, U.S. 2420 / 2420d / 2420dn: 36 Ib 2430tn / 2430dtn: 48.5 lb What's in the box What's in the box 2420: HP LaserJet 2420 Printer, power cord, control panel overlay (included only when needed to change the language on the control panel for a country/region), print cartridge, software and documentation on CD-ROM, Start Guide, support flyer 2420d: HP LaserJet 2420d Printer (includes built-in automatic two-sided printing), power cord, control panel overlay (included only when needed to change the language on the control panel for a country/region), print cartridge, software and documentation on CD-ROM, Start Guide, support flyer 2420dn: HP LaserJet 2420dn Printer (includes built-in automatic two- sided printing and HP Jetdirect Fast Ethernet embedded print server), power cord, control panel overlay (included only when needed to change the language on the control panel for a country/region), print cartridge, software and documentation on CD-ROM, Start Guide, support flyer 2430dtn: HP LaserJet 2430dtn Printer (includes built-in automatic two- sided printing and HP Jetdirect Fast Ethernet embedded print server), 500-sheet input tray 3, power cord, control panel overlay (included only when needed to change the language on the control panel for a country/region), print cartridge, software and documentation on CD- ROM, Start Guide, support flyer 2430tn: HP LaserJet 2430tn Printer (includes HP Jetdirect Fast Ethernet embedded print server), 500-sheet input tray 3, power cord, control panel overlay (included only when needed to change the language on the control panel for a country/region), print cartridge, software and documentation on CD-ROM, Start Guide, support flyer Software included Print drivers and installation software on CD-ROM; Microsoft Windows Installer, Macintosh Installer, HP PCL 6 and HP PCL 5e print drivers (Windows 95, 98, Me, NT 4.0, 2000, XP), HP Postscript Level 3 emulation (Windows 98, Me, NT 4.0, 2000, XP, Server 2003), PostScript http://www.shopping.hp.com/shopping/data_sheet/g5956a.httnl 6/15/2005 Product Specifications Page 1 of 2 HP Business Inkjet 2300 printer so am specifications Print speed Up to 26 ppm black and 22 ppm color in fast mode (laser -quality speeds up to 9 ppm black and 5 ppm color) Print resolution Up to 1200 x 1200 dpi black text, up to 4800 x 1200 optimized dpi for color printing Processor 256 MHz Memory 64 MB (expandable to 320 MB) Duty cycle 10,000 pages per month Media • Handling o Tray 1: 150-sheet input tray o Tray 2: 250-sheet input tray and straight -through paper path • Output capacity: 100 sheets • Sizes: letter, legal, executive, statement, no. 10 envelope, Monarch envelope, custom sizes (3 x 5" to 8.5 x 14") • Weights o Tray 1: 16 to 110 lb. o Tray 2: 16 to 28 lb. • Types: paper (plain, inkjet, photo), envelopes, transparencies, labels, cards (index and greeting) Print technology HP Thermal Inkjet Connectivity • Interfaces 0 1 parallel 0 1 USB 0 1 EIO slot • Languages: HP PCL 6, HP PCL 5c, HP PostScript® Level 3 emulation Standard Windows® 98, Me, NT 4.0, 2000, XP 32-bit (Professional and Home operating Editions), Windows XP 64-bit Edition; Mac® OS 9.1 and later, OS/2; systems Linux; UNIX® Network NetWare (3.12, 4.11), Windows® NT 4.0, LANtastic 7.0; via HP Jetdirect operating print servers: Windows 98, Me, NT 4.0, 2000, XP 32-bit (Professional and systems Home Editions) and Windows XP 64-bit Edition, Windows 2003 Server, Novell NetWare 4.x, 5.x, 6, NDS, NDPS, HP-UX 10.20, 11.x, SolarisTm, 2.6, 7, 8 (SPARC systems only), RedHat Linux 7.1 and later, SuSE Linux 7.1 and later, Mac® OS 9.1 and later, IBM® OS/2 Warp*, IBM AIX 3.2.5 and later*, MPE-IX*, ArtisoftO LANtastic*, Microsoft® Windows Terminal Server Edition 4.0, Windows 2000 Server Terminal Services with Citrix MetaFrame 1.8, Windows XP Server Terminal Services with Citrix MetaFrame 1.8 System • Windows® 98: Pentium® 90MHz, 16MB RAM, 60MB available disk requirements space • Windows NT 4.0: Pentium 100MHz, 32MB RAM, 60MB available disk space • Windows Me: Pentium 150MHz, 32MB RAM, 60MB available disk space • Windows 2000: Pentium 300MHz, 64MB RAM, 60MB available disk space • Windows XP: Pentium 233MHz, 64MB RAM, 60MB available disk space http://www.shopping.hp.com/shopping/data_sheet/c8l25a.htinl 6/15/2005 Product Specifications Page 2 of 2 • Mac@ OS 9.1 and later: 32MB RAM Dimensions 21.8 x 11.4 x 16.4 in (wxhxd) Weight 29.7 lb Environmental • Recommended operating temperatures: 59 to 95° F (15 to 350 C) ranges • Storage temperatures: -40 to 1400 F (40 to 600 C) • Recommended operating humidity: 15 to 80% RH Acoustics • Sound pressure: 53 dB(A) • Sound power: 6.2 B(A) Power Input voltage: 100 to 240 VAC (i 10%) auto -ranging, 50/60Hz (t 2%) requirements Power • Maximum printing: 67 watts consumption • Maximum non -printing: <1-watt o ENERGY STAR® compliant Power • Safety certification: UL (USA), CSA (Canada) certification • Electromagnetic compatibility: USA (FCC Rules), Canada (DoC) replacement print cartridges C4836AN HP 11 cyan ink cartridge C4837AN HP 11 magenta ink cartridge C4838AN HP 11 yellow ink cartridge C4844AN HP 10 black ink cartridge, 69 ml Notes: Contact your network operating system vendor for software, documentation and support. Brands and product names herein are trademarks or registered trademarks of their respective holders. ® 2003 Hewlett-Packard Company http://www.shopping.hp.com/shopping/data_sheet/c8l25a.html 6/15/2005 G" FDA 21 CFR PART ll White Paper Version 8 August 6, 2004 100 Foxborough Illvd., Foxborough, MA 02035 508.543.8600 • FAX 508.543.1503 www.iconics.com • E-mail info@iconics.com ® 2004 (CONICS, Inc. All Rights Reserved. Specifications and information subject to change without notice. FDA 21 CFR PART 11 White Papa 1 2 3 Contents About This Document 1.1 Scope of the Document 1.2 Revision History 1.3 Definitions Introduction 2.1 Definition 2.2 Quick Synopsis of Regulation 2.3 Industries Affected 2.4 Benefits 7. 2 2 2 3 3 3 4 Requirements 5 3.1 Scope 5 3.2 Retention 6 3.3 Access 7 3.4 Audit Trails 8 3.5 Sequencing Checks 11 3.6 Revision Controls 12 3.7 Signature Manifestations 13 Alarm Acknowledgement 14 3.8 Electronic Signatures 15 3.9 Time-outs 16 3.10 Biometrics and Identity Assurance Management 17 3.10.1 Native Support for Biometric Devices 18 3.11 Password Revisions 19 3.12 Unauthorized Detection 20 © Copyright 2004, (CONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA Page i FDA 21 CFR PART 11 White Paper 1 About This Document 1.1 Scope of the Document This document contains information on the features of several GENESIS32 components that may be of use to companies wishing to comply with FDA 21 CFR Part 11. An overview of this regulation and a summary of how it relates to the GENESIS32 product family is presented. The intended audience includes engineers working on implementing solutions to meet this regulation; sales and marketing personnel desiring to gain an understanding of the issues and product features addressing those issues; and end users looking for information on using GENESIS32 in an FDA -regulated environment. It should be noted that, as with many Federal Regulations, specific details and interpretation of scope and applicability of any given section or subsection is left to the individual companies. The FDA wishes to be flexible in meeting needs in the interest of public health. As such, there may be more than one view on a specific regulation, and/or the extent to which it applies to a specific operation. This document does NOT pretend to provide direct interpretation and guidance on applying regulations for any specific purpose. Rather, this document points out various sections of the regulations and makes the reader aware of various features in the GENESIS32 product family that may be of interest in meeting the requirements of these regulations. This document serves as a guide to, not an absolute dictation of; deployment direction. With this in mind, it is hoped that this document will prove useful in understanding some of the benefits of the features offered by ICONICS. 1.2 Revision History Version 1.0 - Bob Braier, March 8, 2001 (initial release) Version 1.02 - Debra Bloom, John Reilly, Bob Braier, March 22, 2001 (added screen snapshots, edited) Version 1.03 - Bob Braier, September 6, 2001 (edited, updated to reflect GENESIS32 6.1 release) Version 8.0 - RLA, August 6, 2001 (edited, updated to reflect GENESIS32 8.0 release) 1.3 Definitions The following are acronyms used in this document, and are presented here for reference. • FDA - Food and Drug Administration • CFR - Code of Federal Regulations • cGMPs - Current Good Manufacturing Practices • HMI - Human Machine Interface • SCADA - Supervisory Control and Data Acquisition • OPC - OLE for Process Control • ADO - ActiveX Data Object • OLEDB - OLE Database • VBA - Visual Basic for Applications © Copyright 2004, /CONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA page 2 FDA 21 CFR PART 11 White Paper 2 Introduction 2.1 Definition There has been a heightened awareness lately of what is called "21CFR11," or "FDA 21 CFR Part 11". First, let's define the two titles above. FDA is the acronym for the Food and Drug Administration. Part of the US Department of Health and Human Services, FDA was established to serve and protect the interests of public health. CFR stands for Code of Federal Regulations and refers to a (very large) document listing United States Federal Regulations. The number "21" actually is short for "Title 21, Chapter I," and the number "l l," for "Part I 1". These are pointers to help reference the specific section of the CFR where this regulation can be found. More specifically, Title 21 concerns the area of Food and Drugs, Chapter I is the section related to FDA, and Part 11 is the sub -section of this chapter, which focuses on a specific area (i.e., Electronic Records; Electronic Signatures) which this document now covers. So, the full title is truly: "Code of Federal Regulations: Food and Drug Administration Title 21, Chapter I, Part 11- Electronic Records; Electronic Signatures" It is apparent why it is simply referred to as: "21 CFR 11". 2.2 Quick Synopsis of Regulation Understand it is not possible to encapsulate the entire breadth of this regulation in a simple overview. However, a cursory understanding in the beginning is helpful for getting started in reviewing this document. So, a brief overview of this regulation is as follows: Many FDA regulations, written well before the proliferation of computer systems, require handwritten signatures. In light of the new technologies available, there has been a demand to "go electronic". Part 11 covers the proper handling of recording FDA -regulated information electronically and applying "electronic signatures," such that they are considered by the FDA to be "equivalent" to that of handwritten signatures and documents. 2.3 Industries Affected This Regulation affects companies that have their processes already regulated by the FDA. Examples include: • Drug, Pharmaceutical Companies • The Beverage Industry • Blood Handling Processes • Medical Device Manufacturing • Food Processing Plants • Cosmetic Manufacturers • And more ... It should be noted that any activities regulated by this ruling are entirely voluntary. As stated in the Federal Register: "No entity is required by this rule to maintain or submit records electronically if it does not wish to do so." Although not mandated, many companies have elected to comply with this regulation because doing so offers significant benefits, as outlined in the next section. © Copyright 2004, ICON/CS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA Page 3 FDA 21 CFR PART 11 White Paper 2.4 Benefits The costs of not switching over to electronic record -keeping and associated electronic signatures are too great for many in the affected industries to ignore. By switching to electronic solutions, companies expect to benefit in many ways. Section XVI, C.I. of the Federal Register discussing 21CFRI I lists the following, reproduced here for easy reference: • Improved ability for the firm to analyze trends, problems, etc., enhancing internal evaluation and quality control • Reduced data entry errors, due to automated checks • Reduced costs of storage space • Reduced shipping costs for data transmission to FDA • More efficient FDA reviews and approvals of FDA -regulated products Section III, A.1. also offers, as benefits: • Manufacturing processing streamlining + Increased speed of information exchange • Product improvement • Enabling of more advanced searches of information, thus obviating the need for manual paper searches • Improved process control • Multiple perspective views of information • Avoidance of document misfiling from human error • And more ... These and other benefits greatly outweigh any associated costs of implementing 21CFRI I for many organizations. As such, there is now great interest in fulfilling the requirements outlined in this regulation. ICONICS is here to help. For more information visit our WEB site at www.iconics.com or contact your local ICONICS representative. © Copyright 2004, ICONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA page 4 C FDA 21 CFR PART 11 White Paper tielp ��iarketing 1l,GenEvent.l �..1 OPC AE MY Computer B-41 Network Neighborhood Sales Marketing 1 01-44Internet E�Favorites 1 ICONICS.AlarmServer. l Unified Data Browser showing GenEvent Server Beginning with GENESIS32 6.1, whenever a new Alarm Viewer ActiveX is first created, it reads in the "default.awv" file (located in the BIN directory) for initial setup parameters. The subscription to the GenEvent server, along with configurations for showing the Node and operator "Comments" field, is already pre -configured, making it plug-n-play for design engineers. Below is an example of an Alarm Viewer ActiveX showing such tracking events. Notice how it shows the date and time of the event, the node from which the change was made, the person's name making the change (this should be wider to show both the first and last name of the operator), a description of which tag was change and the new value entered, and the application from which the change occurred. Alarm Vier ActiveX Showing Operator Tracking Events ® Copyright 2004, ICONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA page 9 FDA 21 CFR PART 11 White Paper 3.7 Signature Manifestations 11.50 Signature Manifestations (a) Signed electronic records shall contain information associated with the signing that clearly indicates all of the following.• (1) The printed name of the signer; (2) The date and time when the signature was executed; and (3) The meaning (such as review, approval, responsibility, or authorship) associated with the signature. (b) The items identified in paragraphs (a)(1), (a)(2), and (a)(3) of this section shall be subject to the same controls as for electronic records and shall be included as part of any human readable form of the electronic record (such as electronic display or printout). As stated in Section 3.4 of this document, the ICONICS GenEvent saver does take care of recording the name, date, time and meaning of the actions already discussed. Further points specific to this regulation are in order: In (1) above, concerning the "printed name": it is important that it is not just "Joe," but rather "Joe K. Smith," the person's full name as required to give a legal signature to a document. As such, when setting up the user names in the ICONICS Security Configurator, make sure that users are defined using their full names. When logging the events to a database, and when viewing the event information either via the Alarm Viewer ActiveX or the Alarm Report ActiveX, be sure to include the appropriate columns. For example, it is the "ActorID" field that contains the user's name. User rename failed. User already exists. 0 User Login Failure Message © Copyright 2004, ICONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA Page 13 FDA 21 CFR PART 11 White Paper Alarm Acknowledgement One point concerning alarm acknowledgment: it has been concluded that since the system attaches the fact that it is an "Ack" event, the "meaning" is in fact logged and thus meets 11.50(a)(3) mentioned in the preceding section. Indeed, the FDA states in its explanation area, "Recording the meaning of the signature does not infer that the signer's credentials or other lengthy explanations be part of that meaning." However, should operators wish to attach additional comments to an Alarm Acknowledgment event and provide such "lengthy explanations" to supplement the audit trail, the Alarm Viewer ActiveX does offer the chance to type in additional comments. These comments may be entered when the alarm/event is acknowledged for the first time. An example of this dialog is shown below: Alarm/Event Acknowledgment Operator Comments G'11 Operator comments are then propagated along with the Ack Event throughout the alarm system. This permits them to be viewed on other alarm stations in a networked environment, and so that they may be stored to a database by the alarm logger. An additional feature has been added to GENESIS32 V6.1, which FORCES operators to enter a comment with each and every Alarm Acknowledgment, should a company determine this is required for their operation. General I Defa%* I Row I Cokm I S Display I Grids I Tod Tos settles - Rwt m Interaction +R Auto -Stark r Event r Show Header I✓ glove Columns: r Resize Coluimm r Re2ize Rows: f11�y:111 11 Rti11041RJ1 L !�' linable MilSecorAs r En.QUe Double tick r Disable Popup Menu: r Always Use Ack Dim 170 Eorce Commnnt Se_very. 1100 oK j I FDA Force Comment Option m Copyright 2004, (CONICS, Inc. Document Verson 8.0 100 Foxborough Blvd., Foxborough, MA Page 14 FDA 21 CFR PART 11 White Paper 3.8 Electronic Signatures and 11.100 (a) Each electronic signature shall be unique to one individual and shall not be re- used by, or re -assigned to, anyone else. 11.300 (a) Maintaining the uniqueness of each combined identification code and password, such that no two individuals have the same combination of identification code and password The ICONICS Security Server Configurator already enforces unique User Names, thereby ensuring a unique combination of User Name and Password (which the FDA then counts as an Electronic Signature). The screen snapshot below shows the configurator with full user names entered (as mentioned in the previous section). File Edit Insert View Help 61 **' ' 1 ADMINSTRATION ra OEM= ENGINEERS + El> DEBRA S. PETERS ? BOB P. SMITH 1_21 .. LISA M. JOHN50N DEBRA S. PETERS C] OPERATORS - TIMOTHY A. GRAY + PUSS F. JONES +. OPERATORS u TIMOTHY A. GRAY -] SUPERVISORS Security Names are Unique in GENESIS32 This regulation also requires that names are not re -used by, or re -assigned to, anyone else. So, names created within the ICONICS Security Server can be left defined. If someone should leave the company or otherwise no longer be authorized to use the system, there is one other feature that comes in handy: Account Disabled, as shown in the dialog box, below. Simply check the box and this account will no longer be active. Yet it will remain in the system for unique checking to prevent it from being used again. © Copyright 2004, ICONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA Page 15 FDA 21 CFR PART 11 Account Disabled So It Cannot Be Re -used or Re -assigned 3.9 Time-outs Concerning 11.200, the FDA in its comments in the Federal Register states (XII.124): "The agency acknowledges that there are some situations involving repetitive signings in which it may not be necessaryfor an individual to execute each component of a non- (� biometric electronic signature for every signing. " ... "For example, an individual performs an initial system access or "log on, " which is effectively the first signing, by executing all components of the electronic signature (typically both an identification code and a password). " ... "... it is vital to have stringent controls in place to prevent the impersonation. Such controls include: (1) Requiring an individual to remain in close proximity to the workstation throughout the signing session; (2) use of automatic inactivity disconnect measures that would "de -log" the first individual ifno entries or actions were taken within a fixed short timeframe; and (3) requiring that the single component needed for subsequent signings be known to, and usable only by, the authorized individual. " White Paper Regarding (2) above, ICONICS has implemented an Auto Log -out feature that may be enabled on a per -individual basis. The amount of time during which each person may be logged in before being forced to re-enter his/her user name and password can be entered via the Security Configurator, a section of which is shown below. Auto Log -out Feature in GEAESIS32 Security Configurator The amount of time entered to meet the relative term "fixed short -time frame" is up to each application. © Copyright 2004, /CONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA Page 16 FDA 21 CFR PART 11 White Paper As an additional detail about this feature, whenever the user is close to being logged out, a Reminder Window appears, as shown below. This allows the user either to disregard this warning (by pressing the Dismiss button), postpone the warning for now (by pressing the Postpone button, which is similar to a Snooze button on an alarm clock), or re -logging in (by pressing the Log -in Now button). User RUSS F. JONES Dismiss Will be logged out in Postpone 00:19:56 Login Now Click Postpone to be reminded again in minutes Auto Log -out Reminder Though not necessarily a requirement for any FDA regulation, this feature makes systems that must comply with the requirements a bit friendlier for users to work with. 3.10 Biometrics and Identity Assurance Management In various places in 21CFRI 1, there are mentions of using Biometrics in place of someone typing in a User Name G-4 and Password: for example, a "Retina Scan" or "Fingerprint Reader" to ideaitify the individual. While use of these elaborate systems is not mandated by the Regulation (user name and password suffice), we recognize that some companies may be interested in pursuing the use of these technologies. As such, ICONICS has made OLE Automation calls available for such product tie-ins to our Security Server. It is possible, for example, to make a function call (e.g., in C++, VBA, etc.) to log a person into the system. If you would like further information on linking into our system, please contact our Technical Support Department, or refer to the OLE Automation references provided with the product. ® Copyright 2004, (CONICS, Inc. Document Version 8.0 100 Foxborough Blvd., Foxborough, MA Page 17 RFP #05-038-BM, SCADA System Upgrade V or transfer to the City of Lubbock all right, title, and interest in and to all causes of action it may now or hereafter acquire under the Anti-trust laws of the United States and the State of Texas for price fixing relating to the particular commodity(s) or service (s) purchased or acquired by the City of Lubbock. At the City's discretion, such assignment shall be made and become effective at the time the City tenders final payment to the vendor. Authorized Signature Print/Type Name Title Date THIS FORM MUST BE COMPLETED AND RETURNED WITH YOUR RESPONSE. RFP#05-038-BM.doc 2 City of Lubbock Service and Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 Extended Maintenance and Service Proposal Scope of Services The base contract for the SCADA system upgrades provides one (1) year of warranty and service for the system. This includes: • W-M support via telecon and on -site as required • Iconics "SupportWorX" Technical support, software upgrades and access to Iconics Knowledge Base. • Stratus Assured Availability Service Extended Service The extended service would begin following the completion of the one (1) year warranty period. The following proposal provides several options including expansion of the initial year services provided under the base proposal (contract). • Engineering Services: W-M offers to provide engineering/technical support services for the initial warranty year and for two (2) years following the warranty period. The services are offered in forty (40) hour "blocks" of time and will require a minimum of a one (1) week advance notice requesting the service. • On -Call Services: On -Call service for the period following the warranty period will be provided from Dallas or Albuquerque. The proposal will included four (4) service calls per year with a guaranteed response time of. a) Telephone within four (4) hours of the request b) On -site within twenty-four (24) hours of the request c) Weekends and holidays are included d) Additional calls will be per the rates included in the pricing section herein. e) No credit will be issued for any unused service calls. However, if purchased in a two (2) year package, any unused calls in the I" year may be "rolled over" into the 2nd. Year. City of Lubbock Service and Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 • Iconics and Stratus Extended Support: The proposal includes a two (2) year extension for both Iconics and Stratus. The scope of services provided under the proposed extension will be the same as provided under the initial warranty period including all software upgrades. Pricing: The pricing is established to allow the City of Lubbock to select the service options that meet your projected needs. In addition, we have offered a package price if all proposed options are accepted. In the case of the "Stand Alone Pricing" for the Iconics and Stratus Support, we offer additional options if the package is purchased at the time that the system (SCADA Upgrade) contract is signed. Engineering Services: Forty (40) hour blocks of Engineering services to be performed during five (5) consecutive days including travel and living expenses: Five Thousand Eight Hundred Twenty Five ($5,825.00) USD Net On -Call Services: Four (4) emergency service calls with response as noted above: Seven Thousand Two Hundred Fifty ($7,250.00) USD Net Iconics and Stratus Extended Support: If purchased at the time of the SCADA contract award, the price for the two (2) year extended service plan is: Forty Nine Thousand, Eight Hundred Fifty ($49,850.00) USD Net If purchased after the SCADA contract award, the price is: Fifty One Thousand Six Hundred ($51,600.00) USD Net 2 City of Lubbock Service and Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 Package Pricing: A two (2) year extended service support program including; • Two (2) forty Hour blocks of Engineering Support • Two (2) years of Service support as defined above • Two (2) years of extended Iconics and Stratus support The above items, if purchased at the prices listed above, total $76,000 for two (2) years. Total Price if ordered at the time of the SCADA contract Award: Sixty Eight Thousand Eight Hundred Fifty ($68,850.00) USD Net Price if ordered within three (3) months following the SCADA contract award: Seventy Two Thousand Nine Hundred ($72,900.00) USD Net If none of the options are taken within three (3) months following the award of the contract, W-M reserves the right to review and/or modify the pricing at the time of request from the City of Lubbock. Payment Terms: All terms are net 30 days. A 1 1/2 % penalty will be assessed on a per month basis for any late payments. Invoicing for individually purchased services will be: • Engineering Services: Invoices will be issued at the time of services rendered. • On -Call Services: Invoices will be issued on a per call basis (1/4thof the total) • Iconics and Stratus Technical Support: Invoiced in total at the beginning of the contract. 3 City of Lubbock Service and Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 For the Packaged Services, invoicing will be: Is'Invoice: 60% at the time of purchase. Note: W-M will be required to pay for the Iconics and Stratus services at order initialization. The balance would be invoiced in monthly invoices over the balance of the contract period. The proposal excludes all taxes. Materials and/or equipment required or requested to be procured under this agreement will be invoiced at W-M cost plus applicable freight and handling plus 15%. Travel Expenses: Travel expenses for the Engineering and On -Call services are included in the pricing. Additional services: These will be invoiced at the then current Standard Rates as published by W-M less 5% preferred customer discount. Travel and living expenses would be invoiced at cost. 4 RFP #05-038-BM, SCADA System Upgrade V or transfer to the City of Lubbock all right, title, and interest in and to all causes of action it may now or hereafter acquire under the Anti-trust laws of the United States and the State of Texas for price fixing relating to the particular commodity(s) or service (s) purchased or acquired by the City of Lubbock. At the City's discretion, such assignment shall be made and become effective at the time the City tenders final payment to the vendor. Authorized Signature Print/Type Name Title Date THIS FORM MUST BE COMPLETED AND RETURNED WITH YOUR RESPONSE. RFP#05-038-BM.doc 2 RFP #05-038-BM, SCADA System Upgrade SCADA System Upgrade CITY OF LUBBOCK, TEXAS RFP #05-38-BM The City of Lubbock appreciates your time and effort in preparing your proposal. All offerors should familiarize themselves with the following INSTRUCTIONS TO OFFERORS and GENERAL REQUIREMENTS: I. INSTRUCTIONS TO OFFERORS PROPOSAL DELIVERY, TIME & DATE 1.1 The City of Lubbock will receive written and sealed competitive proposals for SCADA System Upgrade until 1:00 p.m. CST, June 2, 2005, if date/time stamped on or before 1:00 PM at the office listed below. Any proposal received after the date and hour specified will be rejected and returned unopened to the offeror. Each proposal and supporting documentation must be in a sealed envelope or container plainly labeled in the lower left-hand corner: "RFP #05-038-BM, SCADA System Upgrade" and the closing date and time. Offerors must also include their company name and address on the outside of the envelope or container. Proposals must be addressed to: Victor Kilman, Purchasing Manager City of Lubbock 1625 13th Street, Room 204 Lubbock, Texas 79401 1.2 Offerors are responsible for making certain proposals and proposed contracts are delivered to the Purchasing Department. Mailing of a proposal does not ensure that the proposal will be delivered on time or delivered at all. If offeror does not hand deliver proposal, we suggest that he/she use some sort of delivery service that provides a receipt. The City of Lubbock assumes no responsibility for errant delivery of proposals, including those relegated to a courier agent who fails to deliver in accordance with the time and receiving point specified. 1.3 Proposals will be accepted in person, by United States Mail, by United Parcel Service, or by private courier service. No proposals will be accepted by oral communication, telephone, electronic mail, telegraphic transmission, or telefacsimile transmission. THE CITY WILL NOT ACCEPT FAX PROPOSALS. 1.4 Proposals may be withdrawn prior to the above scheduled time set for closing. Alteration made before RFP closing must be initiated by offeror guaranteeing authenticity. 1.5 The City of Lubbock reserves the right to postpone the date and time for accepting proposals through an addendum. PRE -PROPOSAL MEETING 2.1 For the purpose of familiarizing offerors with the requirements, answering questions, and issuing addenda as needed for the clarification of the Request for Proposal (RFP) documents, a pre -proposal meeting will be held at 9:00 AM, May 25, 2005, in Conference Room 204, 1625 13`h Street Lubbock Texas All persons attending the conference will be asked to identify themselves and the prospective offeror they represent. 2.2 It is the offeror's responsibility to attend the pre -proposal meeting though the meeting is not mandatory. The City will not be responsible for providing information discussed at the pre -proposal meeting to offerors who do not attend the pre -proposal meeting. 2.3 The City of Lubbock does not discriminate against person with disabilities. City of Lubbock pre -proposal meetings are available to all persons regardless of disability. If you would like information made available in a more accessible format or if you desire assistance, please contact the City of Lubbock ADA Coordinator, 1625 13th Street, (806) 775-2018 at least forty-eight (48) hours in advance of the conference. RFP#05-038-BM.doc RFP #05-038-BM, SCADA System Upgrade CLARIFICATION OF REQUIREMENTS 3.1 It is the intent and purpose of the City of Lubbock that this request pen -nits competitive proposals. It is the offeror's re�ponsibility to advise the City of Lubbock Purchasing Manager if anylan_guage, requirements, etc., or any combinations thereof, inadvertently restricts or limits the requirements stated in this RFP to a single source. Such notification must be submitted in writing and must be received by the City of Lubbock Purchasing Office no later than five (5) business days prior to the proposal closing date. A review of such notifications will be made. 3.2ALL REQUESTS FOR ADDITIONAL INFORMATION OR CLARIFICATION CONCERNING THIS REQUEST FOR PROPOSAL (RFP)' MUST BE SUBMITTED IN WRITING NO LATER THAN FIVE (5) BUSINESS DAYS PRIOR TO THE PROPOSAL CLOSING DATE AND ADDRESSED TO: Bruce MacNair, Senior Buyer City of Lubbock 1625 13' Street Lubbock, Texas 79401_ Fax: (806) 775-2164 Email: bmacnair(a,mylubbock.us RFPDepot: hLtp://www.RFPdoot.co 4 ADDENDA & MODIFICATIONS 4.1 Any changes, additions, or clarifications to the RFP are made by ADDENDA information available over the Internet at http://www.RFPdgpot.com. We strongly suggest that you check for any addenda a minimum of forty-eight hours in advance of the response deadline. BUSINESSES WITHOUT INTERNET ACCESS may use computers available at most public libraries. 4.2 Any offeror in doubt as to the true meaning of any part of the RFP or other documents may request an interpretation thereof from the Purchasing Department. At the request of the offeror, or in the event the Purchasing Department deems the interpretation to be substantive, the interpretation will be made by written addenda issued by the Purchasing Department. Such addenda issued by the Purchasing Department will be available over the Internet at hqp://www.RFPdgpot.com and will become part of the proposal package having the same binding effect as provisions of the original RFP. No verbal explanations or interpretations will be binding. In order to have a request for interpretation considered, the request must be submitted in writing and must be received by the City of Lubbock Purchasing Department no later than five (5) days prior to the proposal closing date. 4.3 The City does not assume responsibility for the receipt of any addendum sent to offerors. EXAMINATION OF DOCUMENTS AND REQUIREMENTS 5.1 Each offeror shall carefully examine all RFP documents and thoroughly familiarize itself with all requirements prior to submitting a proposal to ensure that the proposal meets the intent of this RFP. 5.2 Before submitting a proposal, each offeror shall be responsible for making all investigations and examinations that are necessary to ascertain conditions and requirements affecting the requirements of this RFP. Failure to make such investigations and examinations shall not relieve the offeror from obligation to comply, in every detail, with all provisions and requirements of the Request for Proposal. 6 PROPOSAL COPIES 6.1 OFFEROR'S MUST SUBMIT THE ORIGINAL AND FOURTEEN COPIES OF THE SEALED PROPOSAL TO THE PURCHASING DEPARTMENT PRIOR TO RESPONSE DUE DATE/TIME. FAILURE TO SUBMIT THE ADDITIONAL COPIES MAY RESULT IN THE PROPOSAL BEING DECLARED UNRESPONSIVE. The original must be clearly marked "ORIGINAL" and the copies must be clearly marked "COPY". 6.2 All proposals, responses, inquiries, or correspondence relating to or in reference to this RFP, and all electronic media, reports, charts, and other documentation submitted by offerors shall become the property of the City of Lubbock when received. RFP#05-038-BM.doc 4 RFP #05-038-BM, SCADA System Upgrade 7 PROPOSAL PREPARATION COSTS 7.1 Issuance of this RFP does not commit the City of Lubbock, in any way, to pay any costs incurred in the preparation and submission of a proposal. 7.2 The issuance of this RFP does not obligate the City of Lubbock to enter into contract for any services or equipment. 7.3 All costs related to the preparation and submission of a proposal shall be paid by the proposer. TRADE SECRETS, CONFIDENTIAL INFORMATION AND THE TEXAS PUBLIC INFORMATION ACT 8.1 If you consider any portion of your proposal to be privileged or confidential by statute or judicial decision, including trade secrets and commercial or financial information, clearly identify those portions. 8.2 Proposals will be opened in a manner that avoids disclosure of the contents to competing offerors and keeps the proposals secret during negotiations. All proposals are open for public inspection after the contract is awarded, but trade secrets and confidential information in the proposals are not open for inspection. 8.3 The City of Lubbock will honor your notations of trade secrets and confidential information and decline to release such information initially, but please note that the final determination of whether a particular portion of your proposal is in fact a trade secret or commercial or financial information that may be withheld from public inspection will be made by the Texas Attorney General or a court of competent jurisdiction. In the event a public information request is received for a portion of your proposal that you have marked as being confidential information, you will be notified of such request and you will be required to justify your legal position in writing to the Texas Attorney General pursuant to Section 552.305 of the Government Code. In the event that it is deterinined by opinion or order of the Texas Attorney General or a court of competent jurisdiction that such information is in fact not privileged and confidential under Section 552.110 of the Government Code and Section 252.049 of the Local Government Code, then such information will be made available to the requester. 8.4 Marking your entire proposal CONFIDENTIAL/PROPRIETARY is not in conformance with the Texas Open Records Act. DISADVANTAGED BUSINESS ENTERPRISE (DBE) REQUIREMENTS 9.1 The City of Lubbock hereby notifies all offerors that in regard to any contract entered into pursuant to this RFP, Disadvantaged Business Enterprises (DBE's) will be afforded equal opportunities to submit proposals and will not be discriminated against on the grounds of race, color, sex, disability, or national origin in consideration of an award. 9.2 A DBE is defined as a small business concern which is at least 5 1 % owned and controlled by one or more socially and economically disadvantaged individuals, or in the case of any publicly owned business, at least 51% of the stock of which is owned by one ore more socially and economically disadvantaged individuals. Socially and economically disadvantaged include Women, Black Americans, Hispanic Americans, Native Americans, Asian -Pacific Americans, and Asian -Indian Americans. 10 DELETED 11 CONFLICT OF INTEREST 11.1 The Offeror shall not offer or accept gifts or anything of value nor enter into any business arrangement with any employee, official or agent of the City of Lubbock. 11.2 By signing their proposal, the offeror certifies and represents to the City the offeror has not offered, conferred or agreed to confer any pecuniary benefit or other thing of value for the receipt of special treatment, advantage, information, recipient's decision, opinion, recommendation, vote or any other exercise of discretion concerning this RFP. 12 ANTI -LOBBYING PROVISION 12.1 DURING THE PERIOD BETWEEN PROPOSAL SUBMISSION DATE AND THE CONTRACT AWARD, PROPOSERS, INCLUDING THEIR AGENTS AND REPRESENTATIVES, SHALL NOT RFP#05-038-BM.doc 5 RFP #05-038-BM, SCADA System Upgrade DIRECTLY DISCUSS OR PROMOTE THEIR PROPOSAL WITH ANY MEMBER OF THE LUBBOCK CITY COUNCIL OR CITY STAFF EXCEPT IN THE COURSE OF CITY -SPONSORED INQUIRIES, BRIEFINGS, INTERVIEWS, OR PRESENTATIONS, UNLESS REQUESTED BY THE CITY. 12.2 This provision is not meant to preclude offerors from discussing other matters with City Council members or City staff. This policy is intended to create a level playing field for all potential offerors, assure that contract decisions are made in public, and to protect the integrity of the RFP process. Violation of this provision may result in rejection of the offeror's proposal. 13 AUTHORIZATION TO BIND SUBMITTER OF PROPOSAL Proposals must show vendor name and address of offeror. The original proposal must be manually signed by an officer of the company having the authority to bind the submitter to its provisions. Person signing proposal must show title or AUTHORITY TO BIND THEIR FIRM IN A CONTRACT. Failure to manually sign proposal will disqualify it. 14 ABOUT THIS DOCUMENT This document is a Request for Proposal. It differs from an Invitation to Bid in that the City of Lubbock is seeking a solution, as described in the following General Requirements section, not a bid/quotation meeting firm specifications for the lowest price. As such, the lowest price proposed will not guarantee an award recommendation. Sealed proposals will be evaluated based upon criteria formulated around the most important features of a product or service, of which quality, testing, references, availability or capability, may be overriding factors, and price may not be determinative in the issuance of a contract or award. The proposal evaluation criteria should be viewed as standards that measure how well an offeror's approach meets the desired requirements and needs of the City of Lubbock. Those criteria that will be used and considered in evaluation for award are set forth in this document. The City will thoroughly review all proposals received. The City will also utilize its best judgment when determining whether to schedule a pre -proposal conference (before proposals are accepted), or meetings with offerors (after receipt of all proposals). A Purchase Order/Contract will be awarded to a qualified offeror submitting the best proposal. The City reserves the right to select, and subsequently recommend for an award, the proposed service which best meets its required needs, quality levels, and budget constraints. 15 EVALUATION PROCESS 15.1 All proposals will be evaluated by an evaluation committee and may include senior management representatives, a financial officer, and/or an independent consultant. 15.2 Respondents to this RFP may be required to submit additional information that the City may deem necessary to further evaluate the offeror's qualifications. 15.3 The committee will evaluate and numerically score each proposal in accordance with the evaluation criteria included in the Request for Proposal. 15.4 The committee will arrive at a short list of the top respondents and these short-listed respondents may be scheduled for a structured oral presentation and interview. Such presentations will be at no cost to the City of Lubbock. At the end of the oral presentation and interview, the evaluation of the short-listed respondents will be completed. The oral interview maybe recorded and/or videotaped. 16 SELECTION 16.1 Selection shall be based on the responsible offeror whose proposal is determined to be the most advantageous to the City of Lubbock considering the relative importance of evaluation factors included in this RFP. 16.2 NO INDIVIDUAL OF ANY USING DEPARTMENT HAS THE AUTHORITY TO LEGALLY AND/OR FINANCIALLY COMMIT THE CITY TO ANY CONTRACT, AGREEMENT OR PURCHASE ORDER FOR GOODS OR SERVICES, UNLESS SPECIFICALLY SANCTIONED BY THE REQUIREMENTS OF THIS REQUEST FOR PROPOSAL. RFP#05-038-BM.doc 6 RFP #05-038-BM, SCADA System Upgrade 17 EQUAL EMPLOYMENT OPPORTUNITY Offeror agrees that it will not discriminate in hiring, promotion, treatment, or other terms and conditions of employment based on race, sex, national origin, age, disability, or in any way violative of Title VII of 1964 Civil Rights Act and amendments, except as permitted by said laws. 18 NONAPPROPRIATION All funds for payment by the City under this contract are subject to the availability of an annual appropriation for this purpose by the City. In the event of non -appropriation of funds by the City Council of the City of Lubbock for the goods or services provided under the contract, the City will terminate the contract, without termination charge or other liability, on the last day of the then -current fiscal year or when the appropriation made for the then -current year for the goods or services covered by this contract is spent, whichever event occurs first. If at any time funds are not appropriated for the continuance of this contract, cancellation shall be accepted by the Seller on thirty (30) days prior written notice, but failure to give such notice shall be of no effect and the City shall not be obligated under this contract beyond the date of termination. 19 PROTEST 19.1 All protests regarding the RFP process must be submitted in writing to the City Purchasing Manager within five (5) business days following the opening of proposals. This includes all protests relating to advertising of notices, deadlines, proposal opening, and all other related procedures under the Local Government Code, as well as any protest relating to alleged improprieties with the RFP process. This limitation does not include protests relating to staff recommendations as to award of contract. Protests relating to staff recommendations may be directed to the City Council by contacting the Executive Assistant to the City Council. All staff recommendations will be made available for public review prior to consideration by the City Council as allowed by law. 19.2 FAILURE TO PROTEST WITHIN THE TIME ALLOTTED SHALL CONSTITUTE A WAIVER OF ANY PROTEST. The City of Lubbock is aware of the time and effort you expend in preparing and submitting proposals to the City. Please let us know of any requirement causing you difficulty in responding to our Request for Proposal. We want to facilitate your participation so that all responsible firms can compete for the City s business. Awards should be made approximately two to six weeks after the opening date. If you have any questions, please contact the City of Lubbock Purchasing Manager at (806) 775-2165. RFP#05-038-BM.doc 7 RFP #05-038-BM, SCADA System Upgrade SCADA System Upgrade CITY OF LUBBOCK, TEXAS RFP # 05-038-BM II. INSURANCE SECTION A. Prior to the approval of this contract by the City, the Contractor shall furnish a completed Insurance Certificate, along with a copy of the additional insured endorsement, to the City which shall be completed by an agent authorized to bind the named underwriter(s) to the coverages, limits, and termination provisions shown thereon, and which shall furnish and contain all required information referenced or indicated thereon. THE CITY SHALL HAVE NO DUTY TO PAY OR PERFORM UNDER THIS CONTRACT UNTIL SUCH CERTIFICATE SHALL HAVE BEEN DELIVERED TO THE CITY. INSURANCE COVERAGE REQUIRED SECTION B. The City reserves the right to review the insurance requirements of this section during the effective period of the contract and to require adjustment of insurance coverages and their limits when deemed necessary and prudent by the City based upon changes in statutory law, court decisions, or the claims history of the industry as well as the Contractor. SECTION C. Subject to the Contractor's right to maintain reasonable deductibles in such amounts as are approved by the City, the Contractor shall obtain and maintain in full force and effect for the duration of this contract, and any extension hereof, at Contractor's sole expense, insurance coverage written by companies approved by the State of Texas and acceptable to the City, in the following type(s) and amount(s): Worker's Compensation - The Contractor shall elect to obtain worker's compensation coverage pursuant to Section 406.002 of the Texas Labor Code. Further, Contractor shall maintain said coverage throughout the term of this Contract and shall comply with all provisions of Title 5 of the Texas Labor Code to ensure that the Contractor maintains said coverage. Any termination of worker's compensation insurance coverage by contractor or any cancellation or non -renewal of worker's compensation insurance coverage for the Contractor shall be a material breach of this Contract. The contractor may maintain Occupational Accident and Disability Insurance in lieu of Workers' Compensation. In either event, the policy must be endorsed to include a wavier of subrogation in favor of the CITY OF LUBBOCK. Commercial General (public) Liability — Contractor's insurance shall contain broad form contractual liability with a combined single limit of a minimum of $500,000 in the aggregate and shall include the following: Products and completed operations Personal Injury and Advertising Injury Contractual Liability Fire Legal Liability Professional Errors and Omissions Automotive Liability — Contractor's insurance shall contain a combined single limit of at least $100,000 per occurrence, and include coverage for, but not limited to the following: Any and all vehicles owned, used or hired ADDITIONAL POLICY ENDORSEMENTS Contractor agrees to waive its right of recovery against the City of Lubbock for all claims and suits against the City of Lubbock, which are or may be covered by the above -described insurance coverages. Contractor. In addition, its insurers, through policy endorsement, waive their right of subrogation against the City of Lubbock for all claims and suits. The certificate of insurance must reflect waiver of subrogation endorsement. Contractor further waives its right of recovery, and its insurers also waive their right of subrogation against the City of Lubbock for loss of its owned or leased property under its care, custody, or control. Contractor's insurance policies through policy endorsement must include wording, which states that the policy shall be primary and non-contributing with respect to any insurance carried by the City of Lubbock. The RFP#05-038-BM.doc 8 RFP #05-038-BM, SCADA System Upgrade certificate of insurance must reflect that the above wording is included in evidenced policies. All policies required above (excluding Workers' Compensation) shall include a severability of interest endorsement and shall name the City as a primary additional insured with respect to work performed under this agreement. Severability of interest naming the City of Lubbock, as primary additional insured shall be indicated on the certificate of insurance. The City shall be entitled, upon request, and without expense, to receive copies of the policies and all endorsements thereto and may make any reasonable request for deletion, revision, or modification of particular policy terms, conditions, limitations, or exclusions (except where policy provisions are established by law or regulation binding upon either of the parties hereto or the underwriter of any of such policies). Upon such request by the City, the Contractor shall exercise reasonable efforts to accomplish such changes in policy coverages, and shall pay the cost thereof. REQUIRED PROVISIONS The Contractor agrees that with respect to the above required insurance, all insurance contracts and certificate(s) of insurance will contain and state, in writing, on the certificate or its attachment, the following required provisions: Name the City of Lubbock and its officers, employees, and elected representatives as additional insureds, (as the interest of each insured may appear) as to all applicable coverage; Provide for 30 days notice to the City for cancellation, nonrenewal, or material change; Provide for notice to the City at the address shown below by registered mail; The Contractor agrees to waive subrogation against the City of Lubbock, its officers, employees, and elected representatives for injuries, including death, property damage, or any other loss to the extent same may be covered by the proceeds of insurance; Provide that all provisions of this contract concerning liability, duty, and standard of care together with the indemnification provision, shall be underwritten by contractual liability coverage sufficient to include such obligations within applicable policies. All copies of the Certificates of Insurance shall reference the project name or bid number for which the insurance is being supplied. NOTICES The Contractor shall notify the City in the event of any change in coverage and shall give such notices not less than 30 days prior the change, which notice must be accompanied by a replacement CERTIFICATE OF INSURANCE. All notices shall be given to the City at the following address: Victor Kilman - Purchasing Manager City of Lubbock 1625 13'h Street, Room 204 Lubbock, Texas 79401 SECTION D. Approval, disapproval, or failure to act by the City regarding any insurance supplied by the Contractor shall not relieve the Contractor of full responsibility or liability for damages and accidents as set forth in the contract documents. Neither shall the bankruptcy, insolvency, or denial of liability by the insurance company exonerate the Contractor from liability. RFP#05-038-BM.doc RFP #05-038-BM, SCADA System Upgrade U CITY OF LUBBOCK INSURANCE REQUIREMENT AFFIDAVIT To Be Completed by Bidder And Attached to Bid Submittal I, the undersigned Bidder, certify that the insurance requirements contained in this bid document have been reviewed by me with the below identified Insurance Agent/Broker. If I am awarded this contract by the City of Lubbock, I will be able to, within ten (10) days after being notified of such award by the City of Lubbock, furnish a valid insurance certificate to the City meeting all of the requirements defined in this bid/proposal. Contractor (Signature) Contractor (Print) CONTRACTOR'S NAME: (Print or Type) CONTRACTOR'S ADDRESS: Name of Agent/Broker: Address of Agent/Broker: City/State/Zip: Agent/Broker Telephone Number: ( ) Date: NOTE TO CONTRACTOR If the time requirement specified above is not met, the City has the right to reject this bid/proposal and award the contract to another contractor. If you have any questions concerning these requirements, please contact the Purchasing Manager for the City of Lubbock at (806) 775-2165. RFP#05-038-BM.doc 10 III. GENERAL REQUIREMENTS 1 INTENT RFP #05-038-BM, SCADA System Upgrade a) The City of Lubbock (hereinafter called "City") is seeking proposals from interested firms and individuals, (hereinafter called "Proposer") to provide SCADA Master Station/Work Station System Hardware And Software. b) Offerors are invited to submit demonstrated competence and qualifications of their firm for providing these services. c) The information contained within this document is intended to provide interested firms with the requirements and criteria that will be used to make the selection. 2 PROJECT DESCRIPTION The City of Lubbock Water Utilities Division is requesting proposals for high technology procurement of Supervisory Control And Data Acquisition (SCADA) computer master station/work station hardware and software. The hardware and software will replace existing master stations, workstations and software located at the water treatment plant, the wastewater treatment plant and the Sandhills wellfield. The project does not include replacement or changes in the various communications media and remote units (RTUs, RPUs, PLCs). Any proposed hardware and software must be compatible with and integrate and function seamlessly with all of the existing communications media and remote units. 3 SCOPE OF WORK The objective of this project is to replace existing Water Utilities' SCADA master station/work station hardware and software. To accomplish this objective, it is expected that the following tasks will be necessary: a) Design, document and deliver three fully integrated SCADA Master Station/Work Station systems. Supply and completely install hardware and software that meet the minimum specifications that follow later in this request for proposals. b) Provide hardware and software that integrate and function seamlessly with existing communications media and remote units. c) Provide documentation for review and approval including: equipment lists, hardware and software designs, system drawings, hardware and software manuals, and acceptance test procedures. d) Project management, including project scheduling, coordination and periodic progress review meetings and reports. e) Provide Purchaser with detailed information on the requirements of the equipment to be supplied: space, cabling, environmental controls, power, and communication circuits. f) Support Purchaser in developing an implementation plan covering installation, testing and start-up of the systems. g) Completely convert Purchaser's existing SCADA databases and install them in the new systems. Test for and correct problems prior to activation. If direct conversion of the existing databases is not possible, the vendor shall provide all personnel, services and programming necessary to transfer and input them into the new systems. h) Provide state-of-the-art database back up capabilities. i) Provide secure software with documented security and resistance to hackers and cyber attacks. j) Provide for secure connections with the City of Lubbock LAN at each site. k) Provide for SCADA interconnections between the three sites. 1) Provide hardware and software redundancy at each master station. m) Provide state-of-the-art graphics, automated control capabilities, and data retrieval, handling and reporting. n) Provide seamless integration of SCADA data with City of Lubbock office application suite software. o) Conduct six -weeks of on -site training divided between respective Master Station locations as determined by the City of Lubbock. Training shall cover Master Station configurations, database generation, and operation. RFP#05-038-BM.doc 11 RFP #05-038-BM, SCADA System Upgrade p) Perform a factory acceptance test, with all equipment supplied staged in an integrated functioning system. Provide Purchaser with certified test data of these tests. q) Provide on -site technical assistance as specified during system start-up and testing. r) Provide maintenance support and spare parts as specified throughout the warranty period and up to five years after equipment end of support cycle. The quote shall include a list of recommended spare parts for each location. s) Provide continuing hardware and software support through renewable annual contracts including automatic software updates/upgrades and local hardware maintenance support. t) Base the proposal on the minimum specifications that follow later in this request for proposals and provide thorough explanation of exceptions and alternative and innovative solutions. Proposers should include information related to the qualifications of the firm to perform these work tasks. 4 PROPOSED SOLUTIONS Proposals should be based on the minimum specifications that follow later in this Request for Proposals (RFP). Any exceptions with these minimum specifications must be clearly identified and thoroughly explained. Alternative and innovative solutions are welcome. They must also be clearly identified and thoroughly explained in the proposal. 5 PROPOSAL FORMAT a) Organization. Organize the proposal as follows: 1. Cover letter a. Address the letter to the Honorable Mayor and City Council. b. Summarize the understanding of the project. 2. Cover sheet 3. Table of Contents 4. Past Project Experience a. Discuss the funds experience on similar SCADA projects. b. Include a brief description of each project that includes: (1) project scope, (2) cost, (3) location, (4) client liaison name and phone number, (5) proposed and actual start and completion dates, and (6) other pertinent information. 5. Project Approach a. Discuss the approach to be used to complete the work. b. Discuss any suggested additions to the scope of work. c. Identify and thoroughly explain exceptions to the minimum specifications. d. Identify and thoroughly explain proposed alternative or innovative solutions. e. Provide a detailed proposed project schedule. 6. Project Price a. Provide a detailed price quote for the complete project including proposed alternative or innovative solutions. 7. References a. Provide references from former clients, along with names, addresses and telephone numbers. 8. Additional Information a. Include any information deemed pertinent that has not been included elsewhere in the proposal. 9. Proof of Insurance 10. Financial Statement 11. Appendix: RFP#05-038-BM.doc 12 RFP #05-038-BM, SCADA System Upgrade NOTE: The proposal must be limited to a maximum number of 75 pages. Sheets used for section dividers or covers will not be counted towards the sheet total. Proposers are encouraged to use their own format within the guidelines described above. 6 EVALUATION CRITERIA A Selection Committee will evaluate the proposals. It is anticipated that the committee will consist of approximately 14 members and each member will have some knowledge of SCADA systems, water systems and wastewater systems. Proposals will be evaluated using the following criteria: a) Past Project Experience/References: 30% Record of performance of the firm Ability to complete work on time and within budget b) Project Approach: 35% Complete descriptions of products and services to be provided Proposed methodology, exceptions, alternative and innovative solutions with thorough descriptions and explanations Timeliness of proposed work schedule c) Overall responsiveness to the Request for Proposal (RFP): 10% Completeness of proposal Adherence to proposal guidelines Additional information d) Price: 25% Itemized project price quote The Selection Committee will evaluate all proposals meeting the requirements of the RFP and recommend a firm for approval by the City Council. RFP#05-038-BM.doc 13 RFP #05-038-BM, SCADA System Upgrade MINIMUM SPECIFICATIONS SCADA MASTER STATION/WORK STATION SYSTEM 1.0 General A. This document sets forth equipment and operational requirements for three (3) Supervisory Control and Data Acquisition (SCADA) Master Station/Work Station hardware and software systems. The equipment proposed in response to this specification may not be a prototype. The Vendor shall provide with their proposal a detailed description of the proposed system's architecture and operational features, as well five (5) references of installed and running systems similar to the one proposed, including contact names, phone numbers, and email addresses. B. The Purchaser does not intend for the selected Vendor to design a new system to these specifications. Variances to the specifications may be allowed, but such variances must be identified and explained thoroughly so as to allow the selection committee to determine if they are advantageous, beneficial and acceptable to the City of Lubbock. All exceptions and/or clarifications shall be indicated and referenced to the specific paragraph of this specification. C. The intent of these specifications is to describe "open system" architecture SCADA hardware and software to be used by the Water Utilities Division of the City of Lubbock. While the Master Station software may be of proprietary nature, the underlying hardware, communications protocols, and operating system should remain "open sourced". D. All equipment shall be furnished with all necessary hardware, software and accessories to allow the system and its components to operate after installation as specified. No additional purchases shall be required to make the system operational as described. E. There is no intent on behalf of the City of Lubbock to inhibit innovation. Alternative proposals will be considered if the Vendor can successfully demonstrate that the alternative proposal will result in an overall improvement in performance or will provide a major economic or other benefit without sacrificing performance. F. All equipment, software and products shall be new and shall be current production models or versions. Discontinued models or versions and models or versions about to be discontinued are not acceptable. All equipment components shall be factory assembled and tested. G. The vendor shall submit detailed and illustrated descriptions for each item quoted. H. The City of Lubbock reserves the right to receive a demonstration of the proposed SCADA system to verify that all specified criteria can be met. I. Proposals must be submitted on the City of Lubbock purchasing forms. All items on the forms must be addressed. J. Any exception to any specification or part of a specification shall be cited and explained fully in the proposal. Otherwise, it is understood all requirements will be met exactly as specified. Proposals with items that do not meet the minimum specifications for each type of equipment or software will not be considered unless those exceptions are thoroughly explained in the proposal. RFP#05-038-BM.doc 14 RFP #05-038-BM, SCADA System Upgrade K. The successful vendor shall supply five (5) hardware maintenance and operation guides and software documentation manuals. If not included in the above mention guides and manuals, five (5) factory authorized technical repair and problem solving manuals shall be supplied for each major component delivered. Five (5) parts manuals, detailing parts for each component of each unit delivered, shall be supplied. All manuals must be furnished upon delivery of the SCADA system components. Any components delivered without the required manuals will not be accepted. L. All equipment shall carry the manufacturers standard warranty. All component warranties of varying duration must be detailed. All warranty information must be supplied with the returned proposal. Suppliers shall furnish service and parts, free of charge, F.O.B. the City of Lubbock, during the warranty period. M. The vendor shall provide all personnel, equipment, parts, etc. necessary to completely and properly install, interface and test the system for proper operation as specified. Installation must be performed by a qualified representative of the firm supplying the systems. N. Prior to new systems being put into active service, training as specified in Section 7 shall be provided to City of Lubbock personnel by a qualified representative of the firm supplying the systems at the owner's facilities. Installation of the basic instrument shall not be a part of the training period. The training shall include basic system operation, database development, maintenance and diagnostics. As requested by the City of Lubbock after delivery of the systems, the vendor shall provide a minimum of two (2) weeks of training at each control center site for a total of six (6) weeks training for all three sites as specified in Section 7. The price quote shall include all of the training costs. O. The vendor shall provide a price quote for a one (1) year system hardware and software maintenance and upgrade agreement to begin at the end of the normal warranty period and with an option for the City of Lubbock to renew annually indefinitely. P. The City of Lubbock is in the process of designing a computerized maintenance work order system. The vendor shall at no additional cost provide technical support to interface the maintenance work order system with the SCADA system to allow automatic data input and retrieval. Q. The decision by the City will be, in part, based on vendor response to the specifications provided in the request. Failure to provide adequate information to enable the City to evaluate your company, your proposed systems, and its features can subject your entire response to elimination from f n-ther consideration. R. Vendors should be prepared to include any or all statements made in their proposal in a final contract for equipment and services. Exceptions to the specifications may be allowed for good and sufficient reason at the discretion of the City. However, inability to contractually guarantee any statement made or specification met may result in elimination from further consideration. S. RFP responses shall include a complete proposal showing system design and necessary components for the intended project for review by the City's representatives. Responses should include any and all information that will aid the selection committee in evaluating system compatibility and that adequately illustrates and describes the system proposed. T. Submit documentation that accurately describes the qualifications of vendor and the manufacturer of the system proposed. RFP#05-038-BM.doc 15 RFP #05-038-BM, SCADA System Upgrade U. The City retains the right to require additional information from the vendor and to conduct necessary investigations to determine product reliability, vendor performance, and to determine the accuracy of proposal information. V. Vendors may be required to make oral presentations 2. Existing SCADA System Overview The existing SCADA system utilizes Master Stations and Work Stations at three different sites; the Water Control Center, the Water Reclamation Control Center, and the Sandhills Control Center. Diagrams showing the current configuration of each Master Station are included in Appendix A. These three Master Station sites monitor and control approximately 3000 or more separate points using a variety of communications media including fiber optics, telephone circuits, dial -up telephone lines, direct cable, spread spectrum radio, 900 MHz radio, and point- to-point radio links. The Master Stations communicate via these media to approximately 300 or more Programmable Logic Controllers (PLCs) of various manufacturers using Modbus protocol. The SCADA system provides a variety of control and monitoring functions in the areas of water treatment, water production, water pumping and control, wastewater treatment, and wastewater collection. The current Master Stations consist of Compaq 64-bit Alpha host computers. The Water Control Center and Water Reclamation Control Center have redundant SCADA host computers with one computer active and the other computer synchronized and on standby at all times. The Sandhills Control Center does not currently have redundant host computers. The software utilized by the host computers includes QEI, Inc. QUICS IV SCADA Software and Compaq Computer Corporation Open VMS Operating System Software. 3. Master Station Hardware 3.1 Operator Workstations While the Master Station's operating system may be Linux, Open VMS, Netware or Windows server, the SCADA system Operator Interface shall consist of Pentium Workstations running Windows 2000/XP operating system and interconnected by a 100baseT Ethernet LAN, which meets the IEEE 802.3/Ethernet standards. The proposed central SCADA server and operator workstation software shall be designed to minimize network traffic and optimize performance. Each workstation shall function as an independent display system with the SCADA system graphical displays residing locally within that workstation. LAN traffic between the operator workstations and the SCADA system database application and communication server shall be minimized by adaptively updating each workstation with the status of only the data points that are currently being displayed on that workstation monitor. The operator workstation flat panel LCD displays shall be high resolution, 19-inch or larger, color monitors with a non -glare surface, tilt swivel base, and front access brightness, contrast, center, vertical stability and horizontal stability adjustments. Both the monitor driver and the SCADA application software shall provide at least 1280 by 1024 resolution and 256 colors. Workstations shall include a full alpha numeric keyboard with a minimum of 12 special function keys and a separate numeric key set and a 3 button mouse cursor control device. The SCADA workstation application software shall be based on a standard MS Windows graphical user interface (GUI). The main machine interface shall consist of screens that support multiple windows, which can be moved and re -sized with point and click mouse operations. A system of mouse oriented pull down menus and dialog boxes shall provide the operator with quick intuitive access to control targets and explanatory prompts to complete all normal system operations. The SCADA system master shall be capable of importing vector drawings, .DXF file, and pixel resolution images from other graphic software RFP#05-038-BM.doc 16 RFP #05-038-BM, SCADA System Upgrade systems for incorporation into the SCADA system graphic displays. It shall include the ability to edit imported images, merge multiple images, and incorporate images into separate layers of multi -layered SCADA system display. The vendor shall supply complete workstation specifications and the unit price quote for each operator workstation in the proposal response. Since these workstations will also function as workstations on the City LAN, the City of Lubbock reserves the right at its sole option to purchase the vendor specified workstations directly from the manufacturer. The vendor shall supply all necessary software and complete Ethernet support to provide SCADA system access to each operator workstation. The vendor shall supply a unit price quote for all necessary software and complete Ethernet support for each operator workstation to be connected through the SCADA LAN or the City of Lubbock LAN. The City of Lubbock reserves the right to supply compliant workstations. 3.2 Alarm/Event Loggers Alarm and event logging printers shall be high speed, 24 pin, impact printers with tractor pull for continuous bottom feed of automatic fan fold paper. Printers shall support immediate printing of individual lines for each alarm or event. The system shall support automatic routing of event logs or reports to a backup device in the event of a printer failure. The printers shall support alarm and event logging, report logging, and bit map print screens of the SCADA system displays. As a minimum the printer shall support print speeds of 300 cps (draft) and 138 cps (NLQ). The Vendor shall provide two (2) alarm/event printers for each of the three (3) Master Station sites for a total of six (6). 3.3 Laser Printer Laser report printers shall be provided for high resolution printing of scheduled reports. As a minimum the LaserJet black & white/ grayscale printer shall provide: 1200 x 1200 dpi resolution 8 MB memory 10 page per minute print speed PostScript Level II emulation 5000 page toner cartridge The Vendor shall provide one (1) Laser report printer as detailed for each of the three (3) Master Station sites for a total of three (3). 3.4 Color Printer Color printers shall be provided for high resolution printing of scheduled reports, graphic displays, and historical data. As a minimum the color laser printer shall provide: Dual head thermal inkjet - four color print process 600 x 600 dpi resolution 12 MB memory 8 ppm black & white 3 ppm full color PostScript Level II emulation 1,100 page ink cartridge The Vendor shall provide one (1) color printer as detailed for each of the three (3) Master Station sites for a total of three (3). RFP#05-038-BM.doc 17 RFP #05-038-BM, SCADA System Upgrade 3.5 Communication Server The SCADA system shall employ a LAN based intelligent front end communication server to process communication with the remote substation equipment, print services, and to provide high speed real-time service to the operator workstations. The communication server shall be based on an industrial quality CPU designed for very high reliability and 24 x 7 service, and real-time performance. The communication server shall have a 10-year service life expectancy. As a minimum the communication server shall incorporate the following design features: Redundant configuration with automatic fail -over to a warm standby server with a fully synchronized server database, and automatic fail -over of all communication lines, printer driver and operator console services with no input required from the system operator. 24 x 7 software reliability and security features including disk shadowing, file joumaling, memory error correction coding, batch/print restart, power -fail restart. A multi -port 100baseT Ethernet switch sufficient to support the to operator workstations, system printers, corporate LAN interfaces specified and WAN or LAN connections to remote units (RTUs, PLCs). Serial data ports sufficient to support the remote unit communication circuits specified. Serial data ports provided shall be capable of two-way serial communications at up to 19.2 KBaud. A cartridge tape system sized to backup the database and communication server operating system software on a single tape cartridge. The communication server shall support multiple polling modes for communications with remote stations including continuous polling, quiescent reporting initiated by the remote devices, dedicated communication circuits, and dialup communication links. Communication shall be serial, byte oriented, and asynchronous protocol suitable for interface to standard leased line modems, dialup modems, or other communication facilities: such as radio, fiber optic, microwave, etc. The communication server software shall support multiple remote device protocols with multiple instances of each protocol operating independently on multiple communications lines. As a minimum the scan task software licenses shall be available for the communication server to support the following remote device protocols: Modbus, and Modbus+. 3.6 COMMUNICATIONS This specified system must operate seamlessly with the existing communication media and remote units. The communication media currently utilized include direct cable, fiber optics, spread spectrum radio, 900 Mhz radio, point-to-point radio link, and telephone circuits. See Appendix A for more information. 3.7 ENVIRONMENTAL The computer system shall consist of standard desk -top products designed to operate in a normal indoor office environment with no special air conditioning requirements. The Sandhills Center Master Station servers shall have dust protection via a dust free cabinet or other appropriate dust filtration system. RFP#05-038-BM.doc 18 RFP #05-038-BM, SCADA System Upgrade 3.8 SYSTEM CAPACITY At a minimum the SCADA system software shall be capable of accommodating the following: 20,000 status and analog points 800 remote stations 1,000 screen pages 100 report formats 16 operator consoles 16 printers 64 communication lines 3.9 ALTERNATIVE AND INNOVATIVE SOLUTIONS In order to be considered, proposed alternative and innovative solutions must be thoroughly described and explained. Vendors must detail how their proposed solutions are more advantageous and beneficial. 4. SCADA Software Functions 4.1 COMMUNICATIONS A. Communication Server The Master Station shall employ an Ethernet LAN based communication server capable of processing communication over a wide range of serial, LAN, and WAN media to remote devices. The communication server shall be based on an industrial quality CPU designed for highly reliable, 24 x 7 service, and real-time performance. The SCADA master station communication software shall incorporate the following features, with editors which can tailor operation to the characteristics of specific dedicated or shared communication facilities: 1) Redundant configuration with automatic fail -over to a standby server. 2) 24 x 7 reliability and security features which continually monitor the integrity of all remote device communication links. 3) At least 10-year service life expectancy and support. 4) Asynchronous communication over a wide variety of available media: leased & dialup telephone lines, microwave channels, licensed & unlicensed radio channels, fiber optic & Frame Relay links. 5) TCP/IP and UDP/IP support for communication over any valid Ethernet connection: Fiber Optic and Wireless LANs, Cable TV networks, and CDPD. 6) Multiple selectable polling modes including continuous polling, scheduled polls, and quiescent reporting initiated by the field equipment. 7) Individual remote unit dial -up communication backup. 8) Effective communication security. 9) Rapid radio communication all control commands and their verification. B. Communication Protocols and Features The communication server software shall support multiple remote device protocols with multiple instances of each protocol operating independently on multiple communications lines. As a minimum communication software licenses shall be available to support the following remote device protocols: RFP#05-038-BM.doc 19 RFP #05-038-BM, SCADA System Upgrade Modbus, and Modbus+. The RTU communication server software shall include BCH or CRC security coding. The communication software and associated database editors shall accommodate all the functions and features inherent to the SCADA system and remote devices. As a minimum these functions shall include: Secure select -check back -execute control sequence Variable control execution durations Automatic "fast scan" of controlled points until execution is confirmed Rapid polling of remote units for all data changes on every poll Detect and report rapid multiple changes of state between poll cycles Integrity polls of all data from each remote device at user defined intervals Automatic interleaving of multiple priority messages Master to remote acknowledgment of message receipt Time synchronization of remote devices at user defined intervals Remote Unit Sequence of Events monitoring Master/Remote table upload/download Easily switch groups of remotes between communication lines or ports without complicated and extensive reprogramming C. Communication Statistics For each remote device the communication software shall maintain a set of communication statistical values which the user can assign alarm limits, include in system displays, print in reports, or store in historical data files. The communication software shall also raise high priority alarms distinguishing between failure of individual remote devices, entire communication lines, and fail over to a backup communication line. As a minimum the statistical values maintained shall include: % of communication success Number of single poll response failures Number of 3 tries poll response errors Number of BCH security code errors Number of times the remote unit has been polled D. Communication Monitoring Facility The SCADA master station communication software shall include a communications monitoring facility for detecting and documenting communication problems. The user shall have the ability to activate the monitoring facility on a programmer's terminal and to direct the error listings to be scrolled to the terminal screen, spooled to a specified printer, or written to a specified hard disk file. All communication errors logged shall include a data time stamp and a text message description. As a minimum the operator shall be able to select logging of the following communication errors: All communications on the specified communication lines Error messages only for the specified communication lines All communications with a specified Remote Station Error messages only for a specified Remote Station Hexadecimal conversion of every byte in each message RFP#05-038-BM.doc 20 RFP #05-038-BM, SCADA System Upgrade 4.2 Interfaces to Other Systems The SCADA master station shall consist of an "open system" architecture based on operating system software with demonstrated open system inter -operability to other hardware and software platforms. A. Database Access Ease of data retrieval and handling is of utmost importance. Easy data transfer directly to MS Excel and Access is required. If needed to accomplish this, the Vendor shall quote a software license to provide PC applications and WEB access tools with bi-directional ODBC access to live and historical data in the SCADA system using standard SQL queries over a TCP/IP network. The proposed ODBC interface software shall be fully compliant with Microsoft's ODBC 2.5 specification, and tested with all major 4GL tools, including Visual Basic, PowerBuilder, MS Access, Excel, JDBC, OLE-DB. To ensure long-term availability of third -party options the ODBC client/server software communication shall be based on open standards such as the International Standards Organization (ISO) 9579-1 and 9579-2 specifications for Remote Data Access (RDA). As a minimum the database access software shall support: TCP/IP LAN/WAN connectivity Optimized data access - transferring only the requested data to the client application Access to all SCADA system current point values and point attributes Access to SCADA system event data Access to all SCADA system historical data B. Optional Real -Time Relational Database SCADA Data Server The utility desires a means to securely publish real-time SCADA data and events to an Enterprise Relational Database to support functions such as real-time Web pages. f The Vendor shall quote an optional software license for a real-time relational database server/client facility, which supports secure, real-time publishing of live and historical SCADA system data and events over a TCP/IP network to remote relational databases. As a minimum the SCADA relational database server/client shall support real-time publishing of status & analog point data, event data, alarm data, and historical data. Data links between the SCADA data real-time server and remote relational database clients shall provide secure and real-time data exchange, with operating modes for (1) initial synchronization and (2) continuous real-time publishing of data changes only, to previously synchronized database clients. Once configured the server/client links shall be self -maintaining supporting (1) fail over between redundant SCADA Master Station servers and (2) auto -negotiation of resynchronization after network interruptions or power resets. The relational database server/client shall be self -installing, including SQL Scripts, which configure the required users, tables, and indexes in the relational database upon installation. An onscreen control panel shall be provided to view, configure, and manage real-time relational database server and clients in a Windows environment. As a minimum the SCADA real-time server/client shall support formatting and insertion of the SCADA data into Oracle Enterprise Edition, Oracle Standard Edition, and Microsoft SQL Server relational databases. C. Optional UCA Compliant ICCP Client/Server Interface The Vendor shall quote an optional software license for an Inter Control Center Protocol (ICCP) Client and ICCP Server, which allows the owner to define a network link between systems that complies with the UCA ICCP standards. English language, fill -in -the -blank editors integral to the SCADA system shall be provided to define the sets of data points that will be linked between the two systems. The relationship between computers systems shall be fully bi-directional; each system capable of acting as a Client, as a Server, or both. In addition, each system shall be capable of acting as a Server to multiple Clients, and at the same time act as a Client to multiple Servers. RFP#05-038-BM.doc 21 RFP #05-038-BM, SCADA System Upgrade As a minimum the ICCP Client/Server software shall support the following functions: Data transfer sets triggered by a specified set of data points and conditions. Report by exception and periodic integrity transmissions. Execution of controls including Select -Check back -before -operate security, with replies to verify both point selection and control execution. Enforcement of control inhibiting Tags the Server system when a Client system attempts to initiate control actions. D. Optional Paging System The Vendor shall quote an optional software license to provide automatic annunciation of alarm messages and personnel call out over digital paging systems through a dialup link to a commercial digital paging system which supports the industry standard Motorola TAP-200 protocol. System editors shall allow users to define the paging system telephone number, pager ID numbers and the alarm messages that will be delivered to the Digital Pagers. Automatic annunciation of alarm messages through the paging system shall be enabled and disabled by the operator, or on a fixed time schedule. System editors shall allow the user to define customized alarm messages that will be assembled by the system including: 1) user entered text, 2) text of the alarm message printed to the system alarm/event printer 3) specific data about the actual point causing the alarm: 4) station name, point name, point description, time of the alarm. 4.3 Security Features A. Synchronized Dual or Quad Server Redundancy The systems shall be configured with online redundant communication servers. The standby communication servers shall be maintained in a fully synchronized state at all times including the state of all remote unit data, calculations, closed loop control algorithms, historical data, alarms, scheduled reports, and changes made to the system by means of online database editors. All peripheral equipment and communication modems shall be automatically transferred to the online communication server with no operator intervention required. The initial synchronization of the backup communication servers shall be a secure, error detecting process whereby the entire database is copied and verified to the backup machine one sector at a time. Percent completion shall be displayed during the process. Once fully synchronized, the online communication server shall continuously maintain synchronization of the standby communication servers in real time. In order to provide for possible future backup server sites, the systems shall support up to four servers to allow the configuration to include a redundant SCADA database servers at the primary location and a single or redundant backup SCADA database servers at a separate locafion(s). The online server shall keep the offline servers in synchronization. There shall be a method of setting the automatic selection of the backup server in the event of fail over. Fail over shall be initiated by the online communication server if a failure is detected in its hardware or online diagnostic routines. In addition, the selected standby communication server shall have the ability to seize control of the system if valid updates from the online machine cease. The new online communication server shall complete the fail over process and resume normal operation of the complete SCADA system within 1 minute of failure detection. B. Select -Check back Control The system shall use a multi -step Select -Check back -Execute technique, which requires secure handshaking between the master and remote stations before any controls are executed. Control of a point shall require the following exchange of messages: RFP#05-038-BM.doc 22 RFP #05-038-BM, SCADA System Upgrade 1) Master to Remote: selection of control point 2) Remote to Master: send a "check back" address of the point selected 3) Master to Remote: execute control 4) Remote to Master : acknowledge execution of control The user shall have the option of specifying a list of multiple status changes that the system must detect before accepting a control operation as complete. Following a control execution, the remote station shall be polled in an accelerated (fast scan) mode until the expected changes of state are received or a user - defined timeout expires. Control execution alarms shall distinguish between failure to acknowledge the control message, and failure of expected status change(s) to occur. C. Operator Passwords and Zones of Responsibility Using a combination of operator passwords and multiple zones of responsibility, the system shall allow multiple operators with different departmental responsibilities to work from a common system database of points and displays. It shall be possible to partition control and alarm activities to physical workstations and printers, but also allow each operator to perform all of their authorized functions on any workstation by logging on with a unique password. Logging onto a workstation shall activate the zones assigned to an operator's unique password. After a user -definable timeout period with no keyboard or mouse activity, the workstation shall automatically revert to its own default set of zones. System editors shall allow the assignment of any combination of multiple zones to each point in the system, to each operator password, and to each physical workstation and printer. In addition to the operator zones of responsibility, the user shall have the ability to restrict access to selected editors and displays to a higher level "privileged password". The zones assigned to each workstation, each printer, and each operator password shall be determined by editors that can only be accessed by the system's highest level "privileged password". As a minimum the following operational features shall depend upon an intersection of the Zones of Responsibility assigned to each status or analog point in the database and the zones assigned to the operator passwords, operator workstations, and printers. Execution of controls and tag or un-tag control points. Flashing of points in alarm and acknowledging alarms. Listing of alarms on Alarm Summary Displays generated by the system. Logging of alarms on event printers. D. Multi Level Tagging The SCADA system shall permit secure entry and removal of control -restricting "Tags" on controlled devices by up to eight separate departments or individuals, without affecting the tags that another department has entered on the same device. Control of any device, shall be restricted by all applied tags until they are removed. All tagging activities shall be automatically logged with date/time stamp on the system's event printer and to an operator event log file on both the online and backup server hard disks. Selection of any "tagged" device shall result in automatic display of a Tag dialogue box, which displays all the tags currently applied to the device. As a minimum the tagging software shall include the following features: 1) Operator entry of a tag number 2) Operator entry of comments 3) Four tag levels: block all controls, block trip controls, block close controls, information only 4) Automatic indication of a device's "Tag Status" on all system displays 5) Easy assembly of "Group Tags" by simple cursor selection the controlled devices on a workstation display RFP#05-038-BM.doe 23 RFP #05-038-BM, SCADA System Upgrade The vendor shall indicate the quoted system's ability to alert the SCADA system operator when a device has been tagged out for and excessive amount of time and deliver an email notice to the person that assigned the initial tag. The vendor shall indicate the quoted system's ability initiate and assign work orders when a device is tagged out. 4.4 Windows Based Database Editors The SCADA system database shall be defined and maintained by a uniform set of interactive, English language editors with a familiar Windows Explorer graphic style presentation. These fill -in -the -blank editors shall be of consistent style and format, and supported by user prompts that appear automatically to alert the user of inappropriate entries. The system editors shall be documented in a complete database manual, which explains the interrelationship of all system editors, and provides visual samples and descriptions of the entry format and purpose of all fields in all of the editors. The SCADA system editors shall incorporate all of the graphical and user interface capabilities inherent in Microsoft Windows and include the following features: 1) The ability to Copy, Paste, Import, and Export data from/to common PC applications. 2) Ease of navigation and access to data with drill -down tree lists. 3) The processing logic to determining the data required for each class of SCADA data. 4) Interactive operation, which presents data in a meaningful format. 5) Create new database items by copying and modifying existing model items A. Display Generation Editors The SCADA system graphic displays shall be constructed with editors which provide a color graphic view of the display being built, and link graphic display objects to elements in the SCADA system database: stations, communication lines, live and historical data points, and display macros. The graphic displays shall be multi -layer, allowing the operator to turn on and off individual display layers containing background and/or live data elements. Cut and paste functions shall allow the user to replicate sections of the display in different areas for subsequent modification. An extensive database or library of water and wastewater system related symbols, images, icons, graphics, objects, and templates shall be included and shall be simple and easy to use and enter into the graphic displays. B. Communication Lines Editors Communication line editors shall define the communication characteristics of LAN/WAN IP nodes or serial communication ports, and the remote units assigned to each node or port. The functional characteristics that can be assigned to each communication line point shall include as a minimum: Remote unit communication protocol Any combination of multiple zones of responsibility Remote unit response time out & number of retries Baud rate and time between scans Alarm severity (1 thru 5) Print and voice alarm message codes C. Control & Indication Point Editors Control and indication point editors shall define various internal characteristics assigned to each point, and the point's associated remote unit address and the IED source or 1/0 panel address within the remote unit. The functional characteristics that can be assigned to each status/control point shall include as a minimum: Point name Point description Point's telemetry address Point type code for report inclusion criteria Any combination of multiple zones of responsibility RFP#05-038-BM.doc 24 RFP #05-038-BM, SCADA System Upgrade Point's Nominal state Time allowed to detect change of state after a control Control execute duration Alarm severity (1 thru 5) Alarm annunciation delay Print and voice alarm message codes D. Analog Point Editors Analog point editors shall define various internal characteristics assigned to each point, and the point's associated remote unit address and the IED source or 1/0 panel address within the remote unit. The functional characteristics that can be assigned to each analog point shall include as a minimum: Point name Point description Point's telemetry address Point type code for report inclusion criteria Any combination of multiple zones of responsibility Scale and offset factors Engineering units (6 characters) Clamp to zero to eliminate spurious values when the point is near zero Jog amount (set point controls) 3 high level alarm limits, dead bands, severity codes 3 low level alarm limits, dead bands, severity codes Rate of change alarm limit, dead bands, severity code Printed and voice alarm message codes E. Calculation and Control Sequence Editors The system shall include a calculation feature, which allows the user to define calculations and logical process control algorithms in a self -documenting editor format. It must utilize a simple easy to use control sequence editor for automated control programming. As a minimum the following features shall be supported: Monitor the value of status and analog points Issue controls to Remote unit/IED control points Issue control inhibiting tags to control points Control the color and flashing of screen display elements Initiate report printouts A complete library math/logic including the following functions: 52 temporary variables parenthesis ( ) arithmetic logical operators (AND,OR) magnitude comparison (>, <, _) absolute value integer truncation trigonometric square root circular functions (SIN, COS, TAN, ASIN, ACOS, ATAN) exponential logarithms natural logarithm natural antilog maximum and minimum in list time/date table look -up in 2 dimensional data arrays AGA-3, 7, and 8 gas compressibility and flow electric power calculation functions RFP#05-038-BM.doc 25 RFP #05-038-BM, SCADA System Upgrade creation of user defined calculation templates. nesting sequences within higher level sequences conditional (if -then -else) branching decisions suspend execution for specified time intervals or until specific conditions have been met. dispatch advisory messages and alarms to the screen display consoles delay execution pending an input from the operator. initiate execution of external software tasks halt sequence execution until an external software task is completed synchronize executing sequence on the backup computer continue sequence execute after a fail over to backup computer 4.5 SCADA System Operator Interface The operator's graphical user interface (GUI) shall be implemented in a Windows2000/NT/XP environment making extensive use of mouse point -click -drag functions; pull -down menus; interactive dialog boxes; and display of multiple windows that can be re -sized, moved, overlaid in a tiled fashion, or shrunk to an icon. It shall be possible to view multiple SCADA operator interface windows simultaneously, and to execute all common operator functions with point, click, and drag mouse operations. A. Full -Graphic Map Displays The system shall provide tools with which the utility can generate full -graphic map displays depicting the equipment and territory being monitored in a large scale, continuous map display. The operator shall be able to view a movable window, which can pan in any direction and zoom in or out to view a smaller or larger area of the complete map display. SCADA system map displays shall be structured to support multiple users, with different departmental responsibilities, by displaying a compilation of selectable layers (like a stack of color transparencies), which show various aspects, equipment, or subsystems of the complete control system. An extensive database or library of water and wastewater system related symbols, images, icons, graphics, objects, and templates shall be included and shall be simple and easy to use and enter into the graphic displays. 1) The map display software shall be designed minimize network traffic and maximize performance while function in a distributed LAN/WAN environment. The operator workstation map display software shall allow display and editing of map displays from a graphical and point database which resides locally in each workstation. The workstation map display software shall auto -negotiate with the core SCADA system database server to adaptively update across the LANIWAN only those points being actively displayed on each Workstation. It shall also be possible to run the map display software on remote workstations over dialup or Internet links to the core SCADA system database server. 2) The operator's main map display view shall be a movable window, which pan the in any direction, or zoom -in and zoom -out to view smaller or larger areas of the complete map. Rapid gross adjustments shall be possible by clicking and dragging a mouse pointer to form a selection square, which will expand to fill the entire view window when the mouse button is released. 3) The map displays shall be implemented in a multi -layered structure, displaying a compilation of selected layers on the monitor. The operator shall have the ability to selectively view various aspects of the SCADA system by designating which layers will appear on the monitor. The system shall support a minimum of 1024 layers. The operator shall have a variety of techniques to de -clutter the display through manual or automatic selection of which layers appear on the screen: a) Manual through a control panel dialog box RFP#05-038-BM.doc 26 RFP #05-038-BM, SCADA System Upgrade b) Semi -automatic through pull -down menus of predefined views c) Full -automatic de -clutter by user defined linkage of layers to levels of ZOOM. 4) Pull -down menus shall be available to snap the map display view window to user - defined views at pre -defined coordinates of the map display, with a specified level of zoom and a fixed selection of display layers. The display layers selected for pre -defined snap vies shall be independent of the layers defined for automatic clutter/de-clutter as an operator zooms in or out of a map display. The user shall be able to identify these snap - views with names, and to organize them into folders and subfolders in a hierarchical fashion. It shall also be possible to place dynamic graphic objects on the map display, which will call up a named snap -view or return to the overview display with a single mouse click. 5) The map display editors shall provide a means populate layers of the map displays with graphic elements that are dynamically linked to points in the SCADA system database, and depict the current state of monitored devices (digital and analog values). By selecting these graphic display elements the operator shall be able to issue or inhibit controls, acknowledge or block alarms, adjust various parameters, call up historical data graphs, or enter operational information in a Note Pad attached to each point. As a minimum the database elements that can be displayed in this manner shall consist of the following: a) Analog Points b) Status Points c) Remote Stations d) Dynamic Line Segments e) Historical Data Trend Graphs f) Text Strings i) Status, accumulator and analog points in the SCADA system database that are telemetered, calculated or manually entered shall be displayed by user -defined graphic elements, which allow the user to specify the graphic shapes, colors and text indications associated with the value, state, and data quality of points. The system shall accommodate both single -bit (two -state) device points, and 2-bit (4-state) device points. Display of status, accumulator, and analog data points shall include as a minimum the following functions: a) A library of user defined, pixel resolution, colored symbols. b) text labels of equipment status c) Analog values as numeric values or as vertical or horizontal bar graphs which change color to indicate various alarm limit violations d) Symbols that annunciate a point's condition: Tagged, Manually Set, Alarm Blocked, Telemetry Failed. e) Annunciation of various field conditions by flashing or coloring lines or user- defined areas of the map display. f) Mobile icons showing direction and location with dynamic text and analog data. g) Animation of static and dynamic objects. ii) The user -defined graphic elements shall also be control targets for controllable devices, and clicking on then shall initiate point selection an open an interactive RFP#05-038-BM.doc 27 RFP #05-038-BM, SCADA System Upgrade dialog box, with a context sensitive control panel of targets applicable to the selected point; including as a minimum the following functions: Execute Controls (Open/Close, Trip/Close, Raise/Lower etc) Add or Remove Tags Set Group Tag Alarm Acknowledge Alarm Block Manually set the state or value Activate/Deactivate Enter a changeable note Cancel the Operation iii) The user shall have the ability to annunciate field conditions by defining line segments or areas of the map display which will dynamically change color according to the state of scanned, manually entered or calculated database points. iv) It shall be possible to define historical data trend graphs, which appear on the map displays as miniature, labeled graph symbols. When selected, these icons shall expand into a pixel resolution trend graph window, which plots color -coded variables against time, or variable against variable. These historical trend graphs shall extract data from disk resident historical data files including individual points, historical data tables, and multi -trace historical data trend graphs. 6) The map display software shall include full graphic editors and offer a library of geometric and industry -standard equipment symbols with a minimum of 256 colors available to build visually descriptive display backgrounds and a library of custom display symbols to represent live data status. The full graphic creation drawing tools provided shall include the following: Lines - Straight and Curved Rectangles (outline and filled) Polylines (outline and filled) Circles (outline and filled) Arcs (outline and filled) Rubber banding Flood fill Bitmap editor Font selection library Color palette selection Cut and paste Rotate Merge Mirror Invert Mobile Icons 7) The system shall support importation of detailed vector -based, .DXF format, geographic map images of the actual system and territory being monitored from computerized sources: AM/FM, GIS, AUTOCAD. Tools shall be provided to integrate these geographic map images into layers of the SCADA system map displays to serve as backdrops which can be overlaid with SCADA system live equipment status and control targets. Graphic editors shall support the ability to edit and to merge .DXF file graphic images. B. System Generated Tabular Data Displays RFP#05-038-BM.doc 28 RFP #05-038-BM, SCADA System Upgrade The SCADA system shall automatically generate tabular station data displays for each station grouping of status and analog points entered into the database. Station data displays shall provide a concise tabular listing each point's value, alarm state, and various point attributes. In addition, an operator shall be able to select points on these tabular displays to issue or inhibit controls, and acknowledge or block alarms, and adjust point attributes. The Station Data Displays shall be capable of serving as a functional operator's interface, until more convenient and informative graphic displays have been developed. 1) As a minimum, the system generated, tabular analog point displays shall provide a concise listing of the following information and permit the following control action for each analog point. Indications: point name, description, and engineering units numeric indication of point current value point's alarm limit levels: 3 high level, 3 low level, rate of change flashing indication of alarm state color indication of alarm limit level whether point is telemetered, calculated, or set point control value indication point is tagged, selected for control, or alarm blocked indication of telemetry failure indication value is manually set, in overrange Indication value is calculated with manually set data point's report selection criterion type Controls: acknowledge alarms block all alarms issue setpoint controls tag and untag points manually set a point's status modify point description modify the high and low level alarm limits modify the rate of change alarm limits modify the engineering unit label 2) As a minimum, the system generated, tabular status point displays shall provide a concise listing of the following information and permit the following control action for each status point. Indications: point name, description, and device class text indication of status (on/off, open/closed, etc.) Transition count (the number of times changed state) flashing indication of alarm state color indication if point is in its normal or abnormal state indication of telemetry failure indication value is manually set indication point is tagged, selected for control, alarm blocked whether point is telemetered or calculated point's report selection criterion type Controls: issue controls (trip/close) tag and untag point RFP#05-038-BM.doc 29 RFP #05-038-BM, SCADA System Upgrade acknowledge alarms block all alarms manually set a point's status modify point description reset a point transition counter date & time of each alarm occurrence C. Operator Scratchpad and Message Log The system shall include an operator message facility that allows operators to transmit messages between specific display screen consoles or broadcast to all operator consoles. Messages shall appear in a dedicated message display window that will open automatically on the receiving display screen. The display message shall maintain and display a chronological log of messages including the text, time/date, and the display screen number sent to or received from. All messages shall be logged on the system event logger. The display system shall allow the user to define multiple notes areas within the SCADA displays. These notes areas shall function as station scratchpads into which the operators can enter free form text notes. All entries shall be logged on the system event logger and maintained in the display database until deleted. All additions, modifications, and deletions from the station scratchpads shall be logged with a date/time stamp on the system event logger. D. Optional Operator Training Simulator The Vendor shall provide a price quote for an optional software license to supply a SCADA system Operator Training Simulator facility, which creates a parallel version of the SCADA system environment. The training simulator shall include an instructor's panel which allows a trainer to control the way the training system will react to simulated events and the trainee's action. The training simulation program shall operate from a copy (or copies) of the existing system database and must not require that the user build a separate database of points and displays. The simulator shall allow the instructor to create snapshot copies of the SCADA system database, which can be saved on hard disk library for selection during training sessions. The training simulator shall provide the means to create simulation control files of IF -THEN - ELSE rules, which determine how the training system will react to the trainee's actions, or to events triggered by the trainer. The trainer shall have the ability to select from a library of simulation control files that have been pre -defined for different operator responsibilities, or for varying levels of difficulty for the trainee. The trainer shall also have the ability to create scripts of sequential events that can be triggered by the trainer during a training session. The simulation trainer shall include an instructor's control panel window, which will appear either on a separate display screen, or in a separate window on the same display screen as the trainee's window. The functions included in the instructor's control panel shall include the following: Start and stop a training session Selection of the simulation control files of rules to be used Select, create, and save a training database snapshot Select, execute, and cancel pre -defined script file sequences of events Select hard copy logging of events during the training session E. Optional Playback Facility The Vendor shall provide a price quote for an optional software license to capture changes in the database on the disk drive. These entries shall be tagged with the time of occurrence. The database value changes shall include at a minimum the following types of data: Analog, Status, and Text Point Values RFP#05-038-BM.doc 30 RFP #05-038-BM, SCADA System Upgrade Control Operations SCADA Alarms Alarm Acknowledgment, Alarm Block, Alarm Unblock Point Tag and Untag Analog Limit Changes The Operator shall have the option replaying the events in a SCADA simulation environment in separate windows from those that are used for the current real time displays. The operator shall have the capability of selecting date and time of start and end of the playback. In addition the operator shall have the following Playback Control Options: Play — The Replay runs at real time speed Slow — The Replay runs at half speed of real time Fast — The replay runs at double speed of real time Single Step — Replay runs in single step mode. It executes one second of the replay and pauses until the next button click. Pause — Replay stops execution until the next execution button click. Reset — Restore the original snapshot, initialize the database and start over from the start time. Exit — Stops replay execution, deletes simulation and script control files, stops OTS and exits back to main replay window. 4.6 Alarm Processing A critical function of the SCADA system shall be the timely, secure, and traceable processing of alarms conditions from detection and communication through annunciation, logging, and acknowledgment. All alarm events shall be securely processed and annunciated to at least three destinations within the SCADA Master Station: Posted on system generated Alarm Event History and Station Alarm Summary displays. Hard copy printing on alarm/event printers partitioned by assigned zones of responsibility. Hard disk operator event log files on the active and standby central SCADA system servers A. Alarm Communication and Processing The security and speed of alarm event communication and processing shall be give a high priority and shall include as a minimum the following features: RFP#05-038-BM.doc 31 RFP #05-038-BM, SCADA System Upgrade 1) The Master to remote unit communication protocol shall support rapid polling of the remote units for exception reporting of status and analog changes only. Each remote unit shall retain all alarms until it has been polled and the master station acknowledges receipt of its response. 2) Incoming alarm events shall be time stamped immediately upon their receipt at the station. The time of alarm reset shall not be skewed by any processing of alarm information for updating displays or determination of alarm priority and zones of responsibility. 3) All processing of alarm information shall be continuously synchronized in real time on the standby SCADA system server, including writing alarm events to the hard disk operator event log. 4) The alarm subsystem software shall be capable of processing alarms at a continuous rate of at least 60 per second. Alarms in excess of the maximum rate shall accumulate in a queue capable of buffering a minimum of 2,000 alarm events without loss of any alarms. 5) Alarming events shall update on all system monitors within less than 2 seconds of receipt of the alarm at the master station. B. Alarm Definition and Priority The SCADA system shall discriminate between many types of alarm conditions, and shall provide editing tools with which the utility can define the nature and priority of various alarm conditions. 1) There shall be 5 alarm priority levels, with distinguishable annunciation characteristic, assignable on a per point basis. Low priority alarms shall log only and not generate flashing, audible alarm, or appear on alarm summary displays. Highest priority alarms shall generate sustained alarm conditions, which will continue to flash until the point returns to its normal state. 2) The priority of an alarms shall be included in logged alarm messages, and optional voice messages. The priority of alarms shall be identified by color coding on the system generated, alarm event history and summary displays. 3) For each digital status point, it shall be possible to define which condition (0 or 1) is abnormal, and to assign a separate alarm priority to each direction of change. 4) For each analog value the user shall be able to define 3 high alarm level limits, 3 low alarm level limits, and a rate of change limit. Separate deadbands and alarm priorities shall be assignable to each alarm level limit. 5) Selection and execution of controls shall generate alarm conditions that distinguish between failure of the Select -Check back process, failure of the remote unit to acknowledge control execution, and failure of the expected status point change. The user shall be able to define multiple status point changes of state that will be required to confirm complete execution of a single control point. 6) The system shall provide the operator with a visible telemetry failure alarms when the value of any point is not being updated because a remote station or communication line has failed. Points that are calculated from telemetry failed points shall be visibly flagged. C. Alarm Summary Displays The SCADA system alarm subsystem software shall automatically generate tabular alarm summary displays of the outstanding alarm conditions in the SCADA system database. The format and content of the alarm message listed on these displays shall be modifiable by the user. The system shall automatically filter alarm summary displays to list alarms only for points whose zones correspond to the zones assigned to each workstation or to the logged on operator's password. The operator shall be able to select points on these tabular displays to acknowledge or block alarms. RFP#05-038-BM.doc 32 RFP #05-038-BM, SCADA System Upgrade The alarm summary displays generated by the system shall include the following features as a minimum: name of point, name of station text indication of alarm condition list alarms in reverse chronological order color indication of alarm priorities flashing indication of unacknowledged alarms date & time of each alarm occurrence As a minimum the following alarm summary displays shall be automatically generated by the system: 1) Alarm/Event History Display, listing all alarms and events. 2) Prioritized Alarm Display, listing all alarms grouped by priority. 3) Operating Alarms Summary Display, a listing all alarms above the lowest alarm priority, which allows the operator to manually remove any alarm from list. 4) Station Alarm Summaries listing all alarms and events for each Station. 5) Unacknowledged Alarm Display listing all unacknowledged alarms. 6) Acknowledged Alarm Summary listing of acknowledged alarms that have not returned to their normal state. 7) Blocked Alarms Display listing all points for which alarming is currently blocked. D. Configurable Alarm Viewer The SCADA system shall provide a configurable alarm viewer dialogue box with which an operator can define inclusion criterion to generate customized alarm summary displays of the outstanding alarm conditions in the system database. It shall be possible to display multiple windows each with a different inclusion criterion. The editor shall employ a GUI type display allowing the user to select from the following criterion using buttons on the border of the summary display: Chronological or reverse chronological display direction List only alarms within selected Zones of Responsibility List only alarms with the selected alarm priorities List only blocked alarms which meet the other selection criteria List only alarms within the selected Station(s) List only alarms with a logical combination of attributes: "Acknowledged" AND/OR "Unacknowledged" AND/OR "Active" AND/OR "Cleared" E. Zones of Responsibility Using a combination of operator passwords and up to multiple zones of responsibility, the system shall allow multiple operators with different departmental responsibilities to work from a common system database of points and displays. It shall be possible to partition control and alarm activities to physical workstations and printers, but also allow each operator to perform all of their authorized functions on any workstation by logging on with a unique password. System editors shall allow the assignment of any combination of multiple zones to each point in the system, to each operator password, and to each physical workstation and printer. Logging onto a workstation shall activate the zones assigned to an operator's unique password. After a user- RFP#05-038-BM.doc 33 RFP #05-038-BM, SCADA System Upgrade definable timeout period with no keyboard or mouse activity, the workstation shall automatically revert to its own default set of zones. As a minimum the following alarm annunciation and acknowledgment features shall depend upon an intersection of the Zones of Responsibility assigned to each status or analog point in the database and the zones assigned to an operator workstation, the password of the operator logged on to a workstation, and a printer. Operator's ability to acknowledge alarms activation of the audible alarm (all alarms shall flash) Posting of alarms on system generated alarm summary displays Printing of alarm messages F. Master Slave Alarm Suppression & Group Acknowledge The SCADA alarm subsystem software shall provide a means to define automatic suppression of known cascades of multiple secondary alarms that result from a primary alarm condition. The user shall have the ability to define sets of points for which alarming will be blocked for a definable time duration, or indefinitely, after a primary point goes into an alarm condition. The system shall permit multi -level cascading of this feature to produce hierarchal trees of master/slave alarm suppression. As a separate, independent function, the user shall be able to specify automatic acknowledgement of alarms for the hierarchal trees of points with master/slave alarm suppression relationships. G. Alarm Logging The system shall provide event logging both to hard copy printers and to files on the host computer hard disk memory. The alarm event messages shall be machine generated English language messages based on the alarm event and skeleton message formats that are defined by the user. The system shall only log events to printer whose assigned zones of responsibility correspond with the zones assigned to the associated points. As a minimum the alarm message format editor shall allow the user to incorporate the following elements into the alarm messages in any desired sequence: strings of fixed text name of point in alarm station name of the point in alarm alarm priority level point value or status point engineering units point description 4.7 Historical Collection & Trend Graphs The system shall include a historical data collection facility, which allows the user to store, edit, display, and archive data collected by the system. A. Historical Data Collection The system shall include a historical data collection facility, which allows the user to store, edit, display, and archive data collected by the system. The system shall provide enhancement of the raw data collected by the system with calculated statistical information such as averages, maximums, minimums, and the time of max/min occurrence. In addition to collection of data telemetered by and internally calculated by the SCADA system, facilities shall be provided to support analysis of system disturbances with event triggered pre and post disturbance sets of historical data. RFP#05-038-BM.doc 34 RFP #05-038-BM, SCADA System Upgrade As a minimum the historical data editors shall allow the utility to define the following historical data collection parameters: Start time, frequency, and duration of sampling Sample instantaneous values or average value over a specified collection interval Sample min, max, time of max & max, and sum over specified intervals Trigger data collection on user defined occurrences Trigger data collection on operator demand using a display control target The user shall have the ability to pre -define historical data collection sets that will remain in an inactive state (not allocating space in memory) until activated by the operator. The system shall also allow the user to create derived (after the fact) historical data sets, which extract information from previously stored historical data sets with a finer time resolution. The operator shall be able to repair erroneous or missing historical data by manually entering new data. Any values that are manually entered are flagged as manually set data. The user shall also be able to off-load historical data to removable archives. Historical data shall be stored on host computer hard disk in circular files of a duration specified by the user. B. Disturbance Data Collection The SCADA system shall allow the utility to define disturbance events, which trigger automatic collection of pre -defined sets of historical data both before and after the event. Disturbance data files shall be automatically stored on both the active and backup database servers indefinitely, for implementation of post disturbance reports, post event analysis of system state changes around the time of the disturbance, and operational analysis of system and field behavior under various conditions. The utility shall have the ability to trigger disturbance data collection based on changes in multiple status points in either direction, and/or on multiple analog values exceeding predefined limits levels in either direction of change. Each disturbance collection shall have the ability to save the data for thousands of status and analog values, which can be defined by specific point names, or groups of points using "wild cards". As a minimum the utility shall have thee ability to define the following parameters for the pre and post event disturbance data collected: Length of time data is collected before the event occurred (1— 30 minutes). Rate at which pre -event data is saved (1— 30 seconds). Length of time data is collected after the event occurred (1 — 30 minutes). Rate at which post -event data is saved (1 — 30 seconds). Time a "trigger" point must be in "trigger" state to initiate a disturbance event. Time after an event that "trigger" point will be ignored. Whether operator initiated changes of "trigger" points will trigger a disturbance event. C. Open Access to Historical Data Ease of data retrieval and handling is of utmost importance. The Vendor shall propose optional software licenses to provide access to the SCADA system historical database to other software applications through industry standard interfaces including but not limited to: RFP#05-038-BM.doc 35 RFP #05-038-BM, SCADA System Upgrade 1) ODBC compliant PC/Windows software applications and WEB access tools such as Visual Basic, PowerBuilder, MS Access, Excel, JDBC, OLE-DB. 2) Secure real time publishing of SCADA data and events to Enterprise Relational Databases such as Oracle, Microsoft SQL Server, and Microsoft Access relational databases. D. Trend Graph Displays The historical data display software shall support pixel -resolution, trend -graph display of historical data. Trend graphs shall appear in separate windows, which can be moved, re -sized, and closed down to an icon. Each graph window shall include a title bar, a graphing area, and a set of pull -down menus to control and configure the graph display. Trend graphs shall have the ability to plot multiple variables against time, or variable against variable. Trend graph displays shall be interactive allowing the operator to quickly adjust the time frame, duration, and resolution of the graph. As a minimum the system shall allow the operator to make the following adjustments to the trend graph displays through the use of the pull -down menus: Graph Display Commands: Autoscale graph to fit with the graph window Re -size the window and automatically redraw the graph Increase or decrease scale within the graph window Scroll the scale up or down within the graph window Zoom the graph in & out to a higher or lower resolution Expand or compress the time resolution of the graph Displays numeric values of each trace referenced to a movable time axis bar Print the graph Graph Configuration Commands: Select the graph type: horizon bar or vertical bar graph horizontal line or vertical line graph high -low -close graph high -low -average graph X-Y plot (variable against variable) Adjust each appearance of trace Adjust the scaling of the graphed value Adjust the color and width of the trace Select the shading of the trace: above: shade from trace to top of scale below: shade from trace to bottom of scale baseline: shade between current trace value and baseline old value: shade from current trace value to previous trace value variable: shade from trace value to previous trace value Adjust the number of samples displayed Adjust the resolution of graph display In addition to trend graphs the display software shall allow the display of individual historical data samples (1) a time and date requested by the operator, (2) at a fixed time and date, (3) a time relative increment before the display was invoked. RFP#05-038-BM.doc 36 RFP #05-038-BM, SCADA System Upgrade 4.8 Report Generation and Scheduling The system shall support a report generation capability that allows the user a high level of flexibility in the scheduling and formatting of the reports. This system shall allow the operator to schedule both user - defined and system -generated reports for automatic logging to printers or to hard disk files for permanent storage on removable media archives. A. Report Definition Report editors shall allow the user to define the format of the report, selection criteria for the points to be included in the report, and information to be listed for the points selected for inclusion. Point selection criteria for inclusion in a report shall include the following as a minimum: Points in specific "point type" categories Points in different station groups Points in specific zone(s) of responsibility Points associated with a specific communication line Points that is manually set Analog values which are in over -range Points that are tagged Points in alarm condition The data that can be defined for inclusion in a report format shall include: Point: address, name, type, description Current value or status of the point Daily minimum and maximum values and the time of their occurrence Analog point alarm limits (3 high, 3 low, rate of change, dead bands) Analog point scaling factor and engineering unit label Zones of responsibility assigned to a point Status point transition count Column or row subtotals and averages Calculated periodic averages, sums, maximums, minimums, and the time of occurrence In addition to the displays and reports that can be defined on the SCADA system editors, the software provided shall include facilities to allow the user to import and schedule reports generated by user written application programs that reside on either the SCADA system computer or on a remote host computer. B. Report Scheduling The system shall include a single central reports schedule display on which the operator can review and modify the print schedule and destination for all reports. All reports defined by the user on the SCADA system shall be automatically listed on the report schedule display. Information listed on the report schedule editor shall include the following: The report name and description The logging device(s) to which the report will output The report's automatic scheduling parameters The reports last and next scheduled generation time How long the report takes to generate The system shall support simultaneous logging of reports to a minimum of 16 devices including printers, CRTs, and hard disk files. The operator shall have the ability to designate a backup printer to which reports will be automatically re -directed in the case of a printer failure. Any scheduled reports, which cannot reach a functioning printer shall be spooled to hard disk files which can be retrieved and printed at later time. RFP#05-038-BM.doc 37 RFP #05-038-BM, SCADA System Upgrade C. Operator Event Log The system shall automatically maintain a hard disk operation event log, which continuously records operational activity on the system, creating an audit trail on all system activities. Operator initiated events that are logged shall include the following as a minimum: alarm acknowledgment clear sustained alarms alarm blocking change of analog alarm limit levels open/close & manual set controls tag & untag points operator Scratchpad Notes: entry, modification, deletion modification of the report schedule editor data base modifications entering and leaving the privileged mode D. Tagged Devices Report The system shall automatically produce a tagged devices report, which lists all the points that are currently tagged in the system. For each point this report shall list the point name, point description, and a list of tags with a date/time stamp, tag type, and operator comments. E. Sequence of Events & Event Data Recording The SCADA system shall maintain a 30 day event file of every status point change, operator control actions, and analog changes for selected analog points, and sequence of events data for remote stations equipped with the SOE option. Event data will be time -stamped to the nearest second; SOE data will be stamped to the nearest 3 millisecond. The operator shall have the ability to review the event file on screen and to format hard -copy reports. The system shall permit periodic archiving of the event file to tape cartridge, and subsequent reloading and report generation. 4.9 Alternative and Innovative Solutions In order to be considered, proposed alternative and innovative solutions must be thoroughly described and explained. Vendors must detail how their proposed solutions are more advantageous and beneficial. Project Management Project Administration The Vendor shall submit, as part of the proposal, a project implementation plan that will ensure timely and coordinated integration, testing, and delivery of a working system. The project implementation plan must include a detailed project schedule demonstrating how the proposed delivery will be met, and identify any critical responses required of the owner to maintain the schedule. As a minimum the project schedule shall identify the following phases of the project: Initial project definition meeting Approval submittals Design and procurement schedule Database generation and entry Staging and testing of the system Training schedule Delivery of documentation Factory acceptance test Delivery and start-up RFP#05-038-BM.doc 38 RFP #05-038-BM, SCADA System Upgrade Final Acceptance 5.1 Submittal Drawings The selected vendor's designated system engineer shall evaluate the customer's specifications, design the system, and will submit drawings and documentation for the Purchaser's review and approval. Documentation submitted for approval shall include: A. System drawings showing the physical layout, interconnection cables, an Purchaser connection points for all equipment to be provided under this contract. B. Parts lists and specifications for all hardware and software products to be utilized in the system. C. Detailed information on the requirements of the equipment to be supplied: space, cabling, environmental controls, power, and communication circuits. D. Hardware, software, and operation manuals for all hardware and software products to be utilized in the system. E. A training schedule and training course syllabuses. F. Vendor's factory acceptance test procedures. 6. Documentation The Vendor shall provide documentation that completely and accurately describes all hardware and software components that comprise the delivered SCADA systems. The Vendor shall provide a System Manual showing all major hardware and software components of the SCADA system, and including a block diagram in sufficient detail to show the interrelationship and interconnection of all system components. The system manual shall clearly identify all deliverable hardware, software, and documentation: master station, remote stations, spare parts, test equipment, consumables, and all documentation manuals and drawings. 6.1 Hardware Documentation A. Master Station Hardware Drawings and Manuals Master Station drawings shall consist of : A block diagram show the interrelationship and interconnection of all components. Equipment mechanical layout drawings. details of all interconnection cables, communication connections, and power terminations. The Vendor shall provide a minimum of one original manufacturer's manual per control center site or a total of three (3) manuals for all equipment not manufactured by the SCADA Vendor. The Vendor shall provide a complete Master Station Configuration Specification clearly documenting all the software licenses and configuration inherent in the Master Station hardware components, including: layered software products; SCADA software configuration; LAN nodes; port designations etc. 6.2 Software Documentation The software documentation shall consist of the computer manufacturer's complete operating system software documentation on CD-ROM, and detailed manuals covering the functional application of the SCADA system software products. RFP#05-038-BM.doc 39 RFP #05-038-BM, SCADA System Upgrade A. SCADA Master Station Database Manual The Vendor shall provide database generation manuals for the baseline SCADA system software, and any layered software products, which clearly describe the structure of the SCADA system database and contain detailed information on all of the editors used to configure and maintain the SCADA system database. The topics covered shall include as a minimum: Database structure and organization of the editor system Definition of communication line, remote stations, status/analog /control points Creation of calculations & process control sequences Overview of Display Structure and Navigation Techniques Generation of Graphic Display Integration of Live Data Points into Displays Importation of DXF file maps into Display Layers Definition of historical data collection sets & creation of historical graph displays Format and scheduling of reports, event logs, and alarm messages Definition of Zone of Responsibility and Operator Passwords B. SCADA Master Station Operator's Manual The Vendor shall provide operator's manuals for the baseline SCADA system software, and any layered software products, which clearly describe the use of the SCADA system from the perspective of an operator. The topics covered shall include as a minimum: Overview of SCADA System Database Structure Overview of the database editors SCADA system screens & keyboard functions Methods of Display Access Use of graphic displays, menus and dialog boxes Use of system generated Data Point and Alarm Summary Displays Report Formatting and Scheduling System start-up and powerfail recovery Database backup/restore and historical data archiving Configuration of communication lines C. Remote Terminal Unit Configuration Software Manual The Vendor shall provide remote unit configuration software manuals, which clearly describe use of the Vendor's configuration software to define remote units, communication ports, IED Clients, and point mapping between remote unit UO panels, IED Clients and Master Station Server(s). The topics covered shall include as a minimum: Use of Remote Unit Configuration Software to: Define Communication Port Define a Master Station Server Port Define UO Panel Clients Define an IED Client Port Map Client & Server Points Upload, edit and download configuration files to/from the remote unit central processor. View and print the configuration data for each section of the remote unit database. Export Remote Unit Configuration Files as an ASCII file, which can be read into industry standard Word Processor or Spread Sheet applications. RFP#05-038-BM.doc 40 RFP #05-038-BM, SCADA System Upgrade Training Before the new systems are put into active service and control, the Vendor shall provide comprehensive training on the use of the system including database generation, operation, general maintenance, and failover/startup recovery. Training shall be at the owner's facilities. Training shall be based on an 8 hour work day (6.5 hours classroom time) and shall be conducted during the normal work day, Monday through Friday. The bid price quote shall reflect all training costs: the cost of instruction, students manuals, instructor's travel and living expenses. Training shall be conducted by employees of the Vendor who are experienced trainers and engaged full time in technical training on the products proposed in the Vendor's offering. Course syllabuses shall be included in the Vendor's offering. 7.1 Master Station Operator Training Course Operator training shall be a hands-on course using an online operator console on the owner's system. As a minimum, the course shall cover the following topics and operator activities: Overview of SCADA System Database Structure Overview of the database editors SCADA system screens & keyboard functions Methods of Display Access Use of the SCADA system graphic displays, menus and dialog boxes Use of the system generated Data Point and Alarm Summary Displays Report Formatting and Scheduling System start-up and powerfail recover Backing up the database and historical data archiving Configuration of communication lines Operator training shall consist of a minimum of 2 full days of instruction at each of the 3 control center sites for a total of 6 days. 7.2 Master Station Database Training Course Database training shall be a hands-on course using an online operator console on the owner's system. As a minimum, the course shall cover the following topics and activities: Database structure and organization of the editor system Definition of communication line, remote stations, status/analog /control points Creation of calculations & process control sequences Overview of Display Structure and Navigation Techniques Generation of Graphic Display Integration of Live Data Points into Displays Importation of DXF file maps into Display Layers Definition of historical data collection sets & creation of historical graph displays Format and scheduling of reports, event logs, and alarm messages Defmition of Zone of Responsibility and Operator Passwords Database training shall consist of a minimum of 5 full days of instruction at each of the 3 control center sites for a total of 15 days. 7.3 Additional Training Additional training shall be hands-on training using an online operator console on the owner's system. This training shall consist of follow up training on selected topics tailored to the training needs as determined by the owner 30 to 60 days after system startup. Additional training shall consist of a minimum of 3 full days of instruction at each of the 3 control center sites for a total of 9 days. RFP#05-038-BM.doc 41 RFP #05-038-BM, SCADA System Upgrade 8. Inspection and Testing 8.1 General Requirements All aspects of the Vendor's manufacturing process, from system design to material procurement, production, product assembly, testing, and shipping shall be performed under the guidelines of a certified ISO 9002 Quality Management procedure designed for early detection of any deficiencies and effective corrective action. The complete process shall result in documented test reports, which confirm that all system components and functions are thoroughly tested in a methodical and organized manner in accordance with a written test procedure. All equipment and work performed shall be subject to inspection and tests to confirm that it is in compliance with this specification including any approved exceptions or alternative solutions. Any items found not to be in compliance will be replaced, repaired, or upgraded as necessary to correct the noted deficiencies. After correction of a deficiency the items shall be re -tested as necessary to ensure compliance with the specification. No deliverables shall be shipped until all inspections and tests have been completed, any deficiencies have been corrected, and the Purchaser has approved all software and hardware items for shipment. 8.2 Factory Acceptance Tests A Factory Acceptance Test shall be performed by the Vendor, prior to shipping, to demonstrate the operation the complete of integrated system in accordance with a written test specification approved by the Purchaser. The Vendor shall perform the FAT, and Purchaser representatives may at their option witness the FAT and perform hands on tests as desired to ensure conformance with this specification. Complete records of all factory acceptance tests, keyed to the test procedures, shall be maintained by the Vendor and delivered to the Purchaser. Each time a variance from this specification is detected, the Vendor shall generate a variance report documenting the date, the variance and protective action to be taken. As a minimum the Factory Acceptance Test procedures shall include the following: Visual inspection and inventory of all Master Station, communication, and remote unit equipment for conformance to the specification and to the system documentation. Demonstration of all Master Station and Remote Unit client and server communication interfaces and protocols using hardware to be provided under this contract, test units provided by the Purchaser, or certified simulation devices. Demonstration of the proper function of all Master Station operator consoles, printers, LANIWAN equipment, communication hardware. Demonstration of failover to the redundant Master Station server. Simulations to verify the systems reaction to communication failures, hardware failures and power failures. Simulation of system rollovers associated with daylight savings time, new year, and leap year. Installation and demonstration of a Master Station test SCADA database or the database generated by the Purchaser. Demonstration of the proper functioning of all functional features of the SCADA system software operator interface and database generation editors using a written SCADA software test procedure and check -off list. Demonstration of the remote unit test port and configuration software using a test remote unit database or remote unit configuration files generated by the Purchaser. Demonstration of proper functioning of remote unit UO: status inputs, accumulator inputs, analog inputs, control outputs, and simulation of IED data changes. Demonstration of the remote unit battery backup system. RFP#05-038-BM.doc 42 RFP #05-038-BM, SCADA System Upgrade Verification that all hardware and software documentation. Verification of all spare parts, test equipment, and system spare and expansion capacity. 8.3 Unstructured Tests Following the formal Factory Acceptance Test, the Purchaser's representatives shall be allocated time to perform unstructured tests to verify operation of the system functions not specifically included in the approved test procedures. 8.4 Field Acceptance Tests Following installation of the system the Purchaser shall perform a Field Acceptance Test, which will be a subset of the Factory Acceptance Test to confirm operation of the basic system functions such as communication with remote units and other subsystems, data acquisition and processing, operator interface displays, report generation, data archiving, and diagnostic routines. The Vendor shall provide a knowledgeable, onsite, field service engineer to support the Purchaser during the initial Field Acceptance Tests. Following the initial Field Acceptance Tests, the Purchaser will perform a complete test of the system including communication with IEDs that were simulated in the FAT, and point-to-point verification of remote unit functions from the field terminations to the Master Station database and operator interface displays. The Vendor shall provide on site a knowledgeable field service engineer for the duration of the final Field Acceptance Tests. 9. Installation and Start -Up The vendor shall provide all personnel, equipment, parts, etc. necessary to completely and properly install, interface and test the system for proper operation as specified. This shall include completely converting Purchaser's existing SCADA databases and installing them in the new systems; as well as testing for and correcting problems prior to system activation and startup. If direct conversion of the existing databases is not possible, the vendor shall provide all personnel, services and programming necessary to transfer and input them into the new systems. All equipment shall be furnished with all necessary hardware, software and accessories to allow the system and its components to operate after installation as specified. No additional purchases shall be required to make the system operational as described. Qualified and knowledgeable field engineers or representatives of the firm supplying the systems must perform all installation. The Vendor shall provide knowledgeable field service engineers or representatives to oversee start up of the SCADA systems at each control center site. 10. Warranty & Support The Vendor shall provide continuing hardware and software support through renewable annual contracts including automatic software updates/upgrades and local hardware maintenance support. All equipment shall carry the manufacturers standard warranty. All component warranties of varying duration must be detailed. All warranty information must be supplied with the returned proposal. Suppliers shall furnish service and parts, free of charge, F.O.B. the City of Lubbock, during the warranty period. The vendor shall provide a price quote for a one (1) year system hardware and software maintenance and upgrade agreement to begin at the end of the normal warranty period and with an option for the City of Lubbock to renew annually indefinitely. 10.1 Master Station Server Hardware Maintenance Contract The master station server hardware shall consist of an "open system" architecture with all hardware and operating system software manufactured by a nationally recognized computer supplier who can support the system with factory trained product specialists providing next day, on -site response from a local service center. The Vendor shall state the terms of the maintenance contract included in the master price and provide the address and telephone number of the nearest service center. Upgrades warranty upgrades shall be available to provide same day response, or 4 hour response 24 hours -a -day, 7-days-a-week. As a minimum the SCADA Master Station Server hardware maintenance contract shall include the following services. RFP#05-038-BM.doc 43 RFP #05-038-BM, SCADA System Upgrade The SCADA Vendor shall be the Purchaser's single point of contact and shall coordinate all repair services. Onsite repairs shall be provided by the server manufacturer's factory trained product specialists. Response shall be provided within 24 hours, Monday through Friday, 8 am to 5 pm. Upgrades shall be available to provide same day response, or 4 hour response 24 hours -a -day, 7-days-a- week. 10.2 Master Station SCADA Software Maintenance Contract The master station SCADA software shall carry a one-year, renewable maintenance contract to be executed by the SCADA Vendor. Third party software products and maintenance contracts will not be considered. The proposed master station shall include a secured dial up diagnostic connection, which allows the Vendor's service technicians full access to the SCADA system to perform monitoring, diagnostic, and system configuration services; and to install and/or update SCADA software modules. The SCADA Vendor shall maintain a full time customer service staff capable of providing same day technical assistance. The Vendor shall submit, with the technical proposal, a description of the software capability of the company including resumes of the customer service and software development personnel that will be associated with this project. As a minimum the Master Station software maintenance contract proposed shall include the following: Same Business -day response & optional 24x7 coverage Unlimited telephone support and correction of any SCADA software problems. SCADA software Bug -fixes and upgrades as required. Technical assistance in the use of the SCADA system database editors. System restoration services, if required, following a hardware repair. A discounted rate for any required site technical services. 10.3 Website Services The Vendor shall maintain a website, which provides access to a product documentation and manuals, a means for the Vendor and customer's to exchange application notes, communication with the Vendors Customer Service Department, and company contact information. 11. Cyber Security The Vendor must provide secure operating system software, SCADA software and other supplied software with documented security and resistance to hackers and cyber attacks. The proposal must include documentation regarding the security history of the software being proposed and how the vendor plans to ensure the security of the software systems and databases. While the City of Lubbock is not a member of the U.S. Defense Information Systems Agency, the vendor shall provide a detailed list of how their master station software addresses all applicable items and concerns found in the U.S. Defense Information Systems Agency's Application Security Checklist found at the URL http:Hcsrc.nist.gov/pcig/CHECKLISTS/appsec checklist2-1-4 25june04.doc . RFP#05-038-8M.doc 44 X n O O 0 0 .41 Cn Redundant SCADA Host Computers WATER RECLAMATION CENTER MASTER STATION & Operator Workstations PC I ALPHA 64-bit Workstation ALPHA 64-bit Workstation Workstation 21-inch CRT Display 21-inch CRT Display PC on City's Keyboard and Mouse Keyboard and Mouse Workstatio W�,n t LAN r a lon on SCADA on SCADA LAN I LAN A/BSwitch Dial -up Diagnostic 100baseT Telephone Line bfodem Ethernet LAN Ethernet Switch Logger impactPort PunterSrmwLogger impact Printer 10base2Ethernet Port Modem Dial in .PC Workstation LAN Srvr Automatic Modem Vacant Switchover Panel Laser Modem Vacant Printer Multiple Modbus PLCs Multiple Modbus PLCs PrinterDial Backup to Selective Modbus PLCs City's Ethernet Ethernet Switch Switch PC 1Vorltsiation nit Ciry's LAN PC Workstation Un CitV'5 LAN PC Workstation. on C![y'S LAN PC Workstation on City's LAN WAIF Router F—< Water Control Master Station -r- CY) Dial -up Telephone Line Laser Printer Inkjet Printer Redundant SCADA Host Computers & Operator Workstations z ALPHA 64-bit WWICA260n ALPHA 64-bit Workstation 19-inch Flat Panel Display 19-inch Flat Panel Display Keybaard and Mouse I Keyboard and Mouse A/B S'Aitch Diagnostic Modem l0base 2 Fthemet LAN WATER CONTROL CENTER MASTER STATION Ile Workstation PC PC on City's Work -station Workstation LAN on SCADA on SCADA LAN LAN PC Workstation on City's LAN I 00base T Ethernet LAN PC City's Workstation Ethernet Switch Ethernet i Ethernet on City's LAN Switch Switch Logger Impact Logger Impact ............ .......... N Port Printer Printer "on City's wor"'� Srvr LAN C L P PC —j7b7-0p7fi,s Nordl Water Treatment Plant IvIodbus PLCs Soutil Water Treatment Plant Modbus PLCs City's Fiber Optic -ncir, atian Poll C L 1, SrVr Automatic Multiple Remote Modbus PLCs LAN' switchover PanelPort Water Treatment Plant A & B Filters Modbus PLCs Srvr Modem Dial in PC Workstation 7EModem Dial.Backup to Selective Modbus PLCs S Spread Spec4tmt Radio System Multiple Remote Modbus PLCs Port Shallowater Littlefield Amherst Sattdhills Master Station Site Valve Station Valve Station Valve Station Modbus MDS 90D MDS 960D MODS 960D MDS 960D MDS 960D WAN Kouterr WAN Router Q-Net (DFCNet) 384 KB QNet (DECN,-).184 KB WAN Router Water Reclamation Master . Station Modbus Modbus Modbus PLC PLC PLC 0 Cl) T W K in. 0 0 Dial -up Telephone Lute v Diagnostic Modem Loge! Impact Printer Cogger Impac� Printer SANDHILLS CENTER MASTER STATION SCADA Host Computer & Operator Workstation ALPHA 64-bit Workstation 21-inch CRT Display Keyboard and Mouse I OObase T Ethernet LAN s F Ethernet Switch p i r b e e a r d 0 s p P t e i ` CLaser t 5 r MDS 960D Printer u m R a d i 0 S Y s t e MDS 960D Well 145 Spread Spectrum Radio System to I Multiple Remote Modbus PLCs Multiple Remote Modbus PLCs PC Workstation on SCADA LAN I Obase 2 Ethernet LAIN Inkjet Printer Multiple Remote Modbus PLCs WAN Router f --1 MDS 966D ` Q-Net (DECNct) 394 KB NIDS 960D WAN Router Water Control Center Master Station x n a iv n D t7 D rn m 3 C v to d a m RFP #05-038-BM, SCADA System Upgrade SUSPENSION AND DEBARMENT CERTIFICATION Federal Law (A-102 Common Rule and OMB Circular A-110) prohibits non -Federal entities from contracting with or making sub -awards under covered transactions to parties that are suspended or debarred or whose principals are suspended or debarred. Covered transactions include procurement contracts for goods or services equal to or in excess of $25,000 and all non -procurement transactions (e.g., sub -awards to sub -recipients). Contractors receiving individual awards of $25,000 or more and all sub -recipients must certify that their organization and its principals are not suspended or debarred by a Federal agency. Before an award of $25,000 or more can be made to your firm, you must certify that your organization and its principals are not suspended or debarred by a Federal agency. I, the undersigned agent for the firm named below, certify that neither this firm nor its principals are suspended or debarred by a Federal agency. COMPANY N Signature of Company Offici Date Printed name of company official signing above: RFP#05-038-BM.doc 48 City of Lubbock PURCHASING DEPARTMENT ROOM 204, MUNICIPAL BUILDING 1625 13TH STREET LUBBOCK, TEXAS 79401 PH: (806) 775-2167 FAX: (806) 775-2164 http://purchasing.ci.lubbock.tx.us DATE ISSUED: OLD CLOSE DATE: NEW CLOSE DATE: RFP # 05-038-13M, Addendum #1 ADDENDUM #1 RFP #05-03 8-BM SCADA System Upgrade May 27, 2005 June 2, 2005 @ 1:00 P.M. June 16, 2005 @ 1:00 P.M. The following items take precedence over specifications for the above named Invitation to Bid (ITB). Where any item called for in the ITB documents is supplemented here, the original requirements, not affected by this addendum, shall remain in effect. 1. Proposal due date and time are CHANGED from June 2, 2005 @ 1:00 P.M. to June 16, 2005 @ 1:00 P.M. All requests for additional information or clarification must be submitted in writing and directed to' Bruce MacNair, Senior Buyer, City of Lubbock, P.O. Box 2000, Lubbock, Texas 79457 Questions may be faxed to (806) 775-2164 or Email to bmacnairpLnylubbock.us THANK YOU, CITY OF LUBBOCK 4 W-0.0momo P ��� Bruce MacNair Senior Buyer It is the intent and purpose of the City of Lubbock that this request permits competitive bids. It shall be the bidder's responsibility to advise the City of Lubbock Purchasing Manager if any language, requirements, etc., or any combinations thereof, inadvertently restricts or limits the requirements stated in this ITB to a single source. Such notification must be submitted in writing and must be received by the Purchasing Manager no later than five (5) business days prior to the bid close date. A review of such notifications will be made. RFP#05-038-BMAdl City of Lubbock PURCHASING DEPARTMENT ROOM 204, MUNICIPAL BUILDING 1625 13'H STREET LUBBOCK, TEXAS 79401 PH: (806) 775-2167 FAX: (806) 775-2164 http://purchasing.ci.lubbock.tx.us RFP # 05-038-BM, Addendum #2 ADDENDUM #2 RFP #05-038-BM SCADA System Upgrade DATE ISSUED: June 10, 2005 CLOSE DATE: June 16, 2005 @ 1:00 P.M. The following items take precedence over specifications for the above named Invitation to Bid (ITB). Where any item called for in the ITB documents is supplemented here, the original requirements, not affected by this addendum, shall remain in effect. 1. Sign -in sheets from the Pre -Proposal meeting and the list of potential proposers from RFP Depot are attached. All requests for additional information or clarification must be submitted in writing and directed to: Bruce MacNair, Senior Buyer, City of Lubbock, P.O. Box 2000, Lubbock, Texas 79457 Questions may be faxed to (806) 775-2164 or Email to bmacnair@mylubbock.us THANK YOU, CITY OF LUBBOCK Bruce MacNair Senior Buyer It is the intent and purpose of the City of Lubbock that this request permits competitive bids. It shall be the bidder's responsibility to advise the Citv of Lubbock _Purchasing Manager if any language, requirements, etc., or any combinations thereof. inadvertently restricts or limits the requirements stated in this ITB to a single source. Such notification must be submitted in writing and must be received by the Purchasing Manager no later than five (5) business days prior to the bid close date. A review of such notifications will be made. RFP#05-038-BMAd2 1 ii A OJ5 I A w a Preproposal Meeting for RFP #05-038-BM SCADA SYSTEM UPGRAPE May 25, 2005 ® 9:00 AM CONFERENCE ROOM 204 PT.RASF. PPTNT ' „ INBIN,;.11 nii P.O. Box 2000 City of Lubbock . BRUCE MACNAIR City: Lubbock State Zip Code: Texas 79457 (806)775-2163 (806)775-2164 BMawairCalmvlubbocicus r- ,c i+�rGrso,J / %N '-A Address: state Code: 7 A—V $S.T.6 (972) y3G432� Z"4"wes. �.,-� yea eww►sr�pr-ocess• evw� ice) sft'r6, /nJ(- E411A) r�J Address: �" ccF,� State Zip Code:;!Z / &7q-Za L ( gm 7N/-yy7a ,e0," llic�lipiGsc..�—js�t+/fc /�r�G'Z G �►i�%��k%: Ad City-*G � � '��) OW-23VA (—'� .f'1.41-Asr a6,Itrk•HAdViv�i� d? tv�R 1 i.�►G•G otis! State Code: 7 W ?S� GJf!#FO.GtCr4F• Apt �QpY AfAAFAI Address: City: CAA46LIV g�¢-tS�a $�¢•Z'l�9 State Zip Code: W l? f 1 ,�v'.LaC 5i Ow N`7 Address: A city: State Zi Code: Imo- .? o -7//V �E_ 'E�►s� '`' j 1 eA) ' "' vUar�� ��'�. Address: 700 0 F. �: eih" 1��� , ;1e (7/3 ) -.`fil% (�- 9.$�-03g1 w is �oC Z r� �l yP �P � • • L o State Zi Code: ,7O � c b 1-06k . ' .*./4/,p Address: A. av, ,zeoo City: _,t:I Am-?- ( rob o��' g( e(s ) -27S%34-51 � P�,,� yN •yy State Zi Code f t Address: U U City: State Zip Code: Address: U U State Zip Code: Address: U U City: State Zi Code: Address: U ( 1 City: State, Zip Code: h-• wS rn 9 ►D a� A MI RFP # 05-038-BM, Addendum #2 RFP#05-038-BMAd2 4 r RFP # 05-038-BM, Addendum #2 IP'Aflttn Lubbock 7X 1 , "dostriaL.01 Houston TX- Good t I s4wy 'Dallas -TX Lai tun% 04IDWAil �c Austin Tx iQf � Slt1 IIISIfI9Y GkOAM Dallas TX' Lubbock Tx thl x San Diego: CA ttlSiouI,l. Waterbury Cr I try-R Y mAqup Lake Dallas TX,` }OtADttk Lafayette LA £kICiSi,.'.<iIl IRVING TX � 711IQ %e iR Mobile, A4 �:�S;O.iiLRT�tC� b81Pas iX Ie>'. onss ttir>g;ta ,' _ s vodesboro NJ lSs!,&bY;Inc Lubbock TX . tLlRpli4MQ}S1u* Over land Park t<S [SdSA;.RAl��btt�.-Sa1C� ' .balsas 'FX QtCLitl,S21L,L,C, GILBERT LA iStG1:' Dallas 7X f ifinne+►149r Jacksonville TX �nirali?yA�oais Anlys� Latham fir kIIIx 14 ABLENE TX II3ad7RU11 REPORT DALLAS TX l'lsfa Lenexa KS 4tnatiao, In>~. Charlotte NC Or co �Wyxe Lake Dallas' TX 9LQQLINit TB x LUBBOCK TX P3lILTESCiaCOIIlL1�l6 Arlington TX Pg>1ilIAIL1`tCftll Lubbock TX Plscnka tntgtly Piano TX P=wst0,.E UIPMAink compony Dallas TX ' P[et�isC, JtiCa Midland TX ft1"lAG.Ss14WY_C2mP1ltly-JAc - Amarillo TX Prime Contrg,! ,p, ' Lewisville TX i2f I1]S. Springfield NJ RR"Ht1.P.taaVld'supplX Tulsa OK Sxt West Allis WI MgmA-Assaolakos..Iml Seabrook TX ShGttBspsa; lubbock TX SLtJtltdrlt..AtLAiYIt_Ic, Houston TX Itidpstries Los Angeles CA S AW Lubbock TX urnlnitt+nirols Plano TX SYS-tAk Blue Springs MO ZCinllliltlX.,.,t>�sx Montgomery TX IAfllUtis,,Ine, Amarillo TX 10knP ucQuWatip'n DALLAS TX TelYellt Calgary AS The Mlson_Group - Clayton CA RFP#05-038-BMAd2 5 V 'RFP Depot: Notification Detail Theresa Crosby St. Rose LA Tradesmen of New England, 11c Bloomfleld CT Trbngidyn. In Pleasanton . CA Treatment EquipMent Company Addison TX TurbiCare, Inc. Houston TX Underground Utllity'Sp cialties brooklyn park MN Vanguard;Uflfity Service,.Inc. Owensboro KY Vauon Qncrete Products, Inc. Amarillo 7x Rancho CA Cordova Wunderlkh Malec Carrollton TX ZAP SUPPLY, INC, SPRING TX ZION INDUSTRIES. - INC, MORKSTOWN NJ RFP#05-038-BMAd2 6 RFP # 05-038-BM, Addendum #2 Page 3 of 3 SCADA Systems Integration Contract Exhibit C City of Lubbock ReGI est. for Proposal 05-038.- M SCADA System Upgrade W-MS Picoposal 0 TEX1015 Request -& Additional Data 9/07l0 5 Response for Additional Data During the pre -award meeting on 8/29/05, the City of Lubbock requested the following information: 1. Workstation Unit Prices: The attached specification is for Dell Optiplex GX620 Pentium 4 Workstations. The quoted units, Optiplex GX 280, will soon be discontinued by Dell. Therefore, we will supply, if requested the GX620 units at no additional charge. If the City of Lubbock chooses to purchase these units, deduct: $1,948.00 each for sixteen (16) units. Note: If the City chooses to purchase these units direct, W M will require that a yet to be determined number of the units be shipped to our Carrollton facility for the factory acceptance test. 2. Detailed Pricing Breakdown: The attached spread sheets provides additional details on the pricing for the project. As discussed, this breakdown is for accounting purposes only and any additional work/requested changes outside the Scope of work presented in the original proposal will be priced on a per request basis. 3. Additional ReportWorX Software: Pricing was requested to provide a separate ReportWorX software package for the Water Reclamation location. There are three (3) versions of this package available: a). ReportWorX Lite: This offers up to five (5) active reports and fifty (30) templates. No WEB access is offered with this version. Cost: $ 3,000.00/ea. b). ReportWorX Standard Addition: This is the version included in the system proposal. This includes fifteen (15) active reports and one hundred (100) templates. WEB access is included. Cost: $11,900.00/ea. c) ReportWorX Enterprise Edition: This includes unlimited reports and templates as well as WEB access. Cost: $29, 650.00 Ciiy € f ¢Lug{.-�i.cbock ��'S �j � > j) j e rquest fo.�. Prop Jt KCAL � 5-0" 8-.'{_)i11'4 SCADA System Upgrade ReWuest for dditior al Data 9/07/0 4. Additional Support/Maintenance Proposal: We have included a comprehensive maintenance and support proposal as an attachment to this document. 5. Windows 2003 Operating System Data: We have included a document from Stratus which we believe addresses any issues regarding the Windows 2003 operating system. In addition to the use by Stratus, this operating system is used in thousands of process automation and SCADA applications by multiple manufacturers around the USA and the world. 6. Requested Contract Changes: These will be responded to after receipt from City of Lubbock. 7. Insurance Coverage: W-M will provide the requested coverage. The City of Lubbock to provide specific language for additional insured. 8. Billing Schedule: Following the finalization of the contract and the contract value, W-M agrees to establish a mutually agreeable payment schedule for this project. w —dedk6M.1- Water Reclamation City of Lubbock Automatic Switch Over Panel Quotation 05TEX 1015 Add.1 9/23/2005 Description Serial Automatic Switch Panel Serial Switch chassis mount Power supply Switch Control Card RS232 Switch Cards covers 8 Port Serial Terminal Server Auto Switchover Panel Enclosure Freight and Handling Misc mounting hardware, inhouse assembly and test Engineering, Design, installation & Field Testing Warranty Water Control Center Description Serial Automatic Switch Panel Serial Switch chassis mount Power supply Switch Control Card RS232 Switch Cards covers 8 Port Serial Terminal Server WAN Router Auto Switchover Panel Enclosure Freight and Handling Misc mounting hardware, inhouse assembly and test Engineering, Design, installation & Field Testing Warranty Qty Unit Price Extended 1 $ 563.00 $ 563.00 2 $ 70.00 $ 140.00 1 $1,662.00 $ 1,662.00 8 $ 246.00 $ 1,968.00 8 $ 13.00 $ 104.00 2 $1,986.00 $ 3,972.00 $ - N/A 1 $ 150.00 $ 150.00 1 $ M.00 $ 850.00 1 $1,250.00 $ 1,250.00 1 $ 545.00 $ 545.00 $ 11,204.00 Qty Unit Price Extended 1 $ 563.00 $ 563.00 2 $ 70.00 $ 140.00 1 $1,662.00 $ 1,662.00 16 $ 246.00 $ 3,936.00 16 $ 13.00 $ 208.00 4 $1,674.00 $ 6,696.00 $ - in Base Bid $ - WA 1 $ 150.00 $ 150.00 1 $ 925.00 $ 925.00 1 $1,250.00 $ 1,250.00 1 $ 780.00 $ 780.00 $ 16,310.00 Notes 1 All equipment will be mounted in the existing racks/enclosures Modifications of these units is included to accommodate the new equipment. 2 The WAN router shown for the WCC is included in the base bid. City of Lubbock Service and Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 Extended Maintenance and Service Proposal Scope of Services The base contract for the SCADA system upgrades provides one (1) year of warranty and service for the system. This includes: • W-M support via telecon and on -site as required • Iconics "SupportWorX" Technical support, software upgrades and access to Iconics Knowledge Base. • Stratus Assured Availability Service Extended Service The extended service would begin following the completion of the one (1) year warranty period. The following proposal provides several options including expansion of the initial year services provided under the base proposal (contract). • Engineering Services: W-M offers to provide engineering/technical support services for the initial warranty year and for two (2) years following the warranty period. The services are offered in forty (40) hour "blocks" of time and will require a minimum of a one (1) week advance notice requesting the service. • On -Call Services: On -Call service for the period following the warranty period will be provided from Dallas or Albuquerque. The proposal will included four (4) service calls per year with a guaranteed response time of: a) Telephone within four (4) hours of the request b) On -site within twenty-four (24) hours of the request c) Weekends and holidays are included d) Additional calls will be per the rates included in the pricing section herein. e) No credit will be issued for any unused service calls. However, if purchased in a two (2) year package, any unused calls in the 1st year may be "rolled over" into the 2nd. Year. City of Lubbock Service and Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 • Iconics and Stratus Extended Support: The proposal includes a two (2) year extension for both Iconics and Stratus. The scope of services provided under the proposed extension will be the same as provided under the initial warranty period including all software upgrades. Pricing: The pricing is established to allow the City of Lubbock to select the service options that meet your projected needs. In addition, we have offered a package price if all proposed options are accepted. In the case of the "Stand Alone Pricing" for the Iconics and Stratus Support, we offer additional options if the package is purchased at the time that the system (SCADA Upgrade) contract is signed. Engineering Services: Forty (40) hour blocks of Engineering services to be performed during five (5) consecutive days including travel and living expenses: Five Thousand Eight Hundred Twenty Five ($5,825.00) USD Net On -Call Services: Four (4) emergency service calls with response as noted above: Seven Thousand Two Hundred Fifty ($7,250.00) USD Net Iconics and Stratus Extended Support: If purchased at the time of the SCADA contract award, the price for the two (2) year extended service plan is: Forty Nine Thousand, Eight Hundred Fifty ($49,850.00) USD Net If purchased after the SCADA contract award, the price is: Fifty One Thousand Six Hundred ($51,500.00) USD Net 2 City of Lubbock Service and Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 Package Pricing: A two (2) year extended service support program including; • Two (2) forty Hour blocks of Engineering Support • Two (2) years of Service support as defined above • Two (2) years of extended Iconics and Stratus support The above items, if purchased at the prices listed above, total $76,000 for two (2) years. Total Price if ordered at the time of the SCADA contract Award: Sixty Eight Thousand Eight Hundred Fifty ($68,850.00) USD Net Price if ordered within three (3) months following the SCADA contract award: Seventy Two Thousand Nine Hundred ($72,900.00) USD Net If none of the options are taken within three (3) months following the award of the contract, W-M reserves the right to review and/or modify the pricing at the time of request from the City of Lubbock. Payment Terms: All terms are net 30 days. A 1 V2 % penalty will be assessed on a per month basis for any late payments. Invoicing for individually purchased services will be: • Engineering Services: Invoices will be issued at the time of services rendered. • On -Call Services: Invoices will be issued on a per call basis (1/4thof the total) Iconics and Stratus Technical Support: Invoiced in total at the beginning of the contract. 3 City of Lubbock Service and. Maintenance Proposal SCADA System W-M Proposal 05TEX2010 9/07/05 For the Packaged Services, invoicing will be: • 1" Invoice: 60% at the time of purchase. Note: W-M will be required to pay for the Iconics and Stratus services at order initialization. • The balance would be invoiced in monthly invoices over the balance of the contract period. The proposal excludes all taxes. Materials and/or equipment required or requested to be procured under this agreement will be invoiced at W-M cost plus applicable freight and handling plus 15%. Travel Expenses: Travel expenses for the Engineering and On -Call services are included in the pricing. Additional services: These will be invoiced at the then current Standard Rates as published by W-M less 5% preferred customer discount. Travel and living expenses would be invoiced at cost. rd ACO. CERTIFICATE OF LIABILITY INSURANCE PRODUCEIL 30 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION Horizon Agency, Zao. ONLY AND CONS NO MGM UPON THE CERTIFICATE HOLDER. THIS CERTMATE HOES NOT AMEND, EXTEND OR (952) 944-2929 ALTER THE COVERAGE AFFORDED BY THE POLICIE$ BELOW. 11000 woe 78th st 5300 Zdan Prairie MiI 55344 INSURERS AFFORDING COVERAGE NAIQO maurm Hunderlich-Malec Engineering IMSURSAA., Hartford casualty zoo Ca 29424 Uhnderlich-Malec Systems, Znc. ,w e: Hartford Casualty Zoo Co 22424 3501 l01 C1 Road w c: Hartford casualty Xnauranaa 12224rs Minnetonka, MN 55343 1m m► D: Twin Ci ty Fire 122411 54'Ji J:7 TC7TI THE POLICES OF MIS AVINCE LISTED SEt.CW HAVE BEEN ISSUED TO THE M URED NAM W ABOVE FOR THE POLICY PERIOD ONVATEOI NOTWITHSTANDMI3 ANY REUIUUREMETIT, TERMI OR CONDITION OF ANY CONTRACT OR OTHER DOCXIMEW WrFH RESPECT TO V*K:H THIS CERTIFICATE IMAY BE ISSUED OR MMY PERTAML THE INIKAW4 E AFFOIMM BY THE POLICIES DESCRIBED HEREM! IS SUBJECT TO ALL THE TERM. EXCLUSIONS AND OONOTTIONS OF SUCH POLICES AGGRE!"TE LW3 SHOWN WAY HAVE BEEN REDUCED BYPAD CLAM. 000 AW1 POuer MllwleMl POLICY avownvE P�OLICYFJOrIAT1oN 0110112006 LINrTa * cENVIrAL UANUITV 42Oa1/g9too 01/01/2003 utem occummce • 2—IF 000 000 COMMERCIALGENERALUABIUTY CLAW"MADE © OCCUR I Z DMNAOETO EMMES OU 300,000 ME! MP (Am wv pwwrd f 10,000 X PERSOPIAL 6 ADV MURY • 1000, 000 fore Ho 00 01 % • 210001000 L AGGREGATE UUFT APPLIES PER: PROQVCTS - COINP" AGO f 21000,000 7OM PaLICY nZ V, Lac B AUTOMOEILElIASN" ANYAUITO 41VOY M BSO-AUM 0110112005 01/01/2006 COIAaNED=MCLwrT C"SCCK O 1,000 000 Z PYY Oar ALL OMID AUTOS SCNEDULAUTOS SCHEDULED Z = Booty u $ HWEO AUTOS NON-0WNEDAUTOS I 'PROPCM OW DAMAGE1 • I _ fiAlIAOEWMMUTr I AUTO ONLY• EA ACCIDENT • OTHER THAN EA ACC II AUTOONLY: AGO t - --'— ANY AUTO III Q EMCfflAAAMMMLA LIAMITY Z OCCUR CLAIMSUADE 42JUWXR4039 i 0110112003 01101120091 EACH OCCURRENCE_ 6 10, 000, Qoa AGGREGATE i 10,000,000 f DEDUCTIBLE f S s Z RETENTION 410,600 1 MFORREIMCQWDWATMAA0 = El«sJK797: 01/02/200$ 0110112006 ; Z ATu OTH- 84. EACH ACCIDENT E 500 000 PIROMETOMPARTNERIEXECUME Oii9CERMEMBER OCCLUDED? I 1 E.L. OIBEASE - EA EMPLOYEE 4 500,000 - If yyeess dest,ibe under SPECiAL M"' W9 WOW E.L. C $L4M - POUCY UMIT - 500000 *Two 1 I OHCMTION # O!0 011 CkIn I LOCATIOM f VBSCLM I OCCLUSIONS ADOW BYENOOINSGINBIT / $PSMAL PROVIODNO Waiver of Subrogation applies for the city of Lubbock as respects to Project #425035. City of Lubbock is included as Additional Insured for all policies except workers, Compensation as respect to work performed by insured for Project 0425035. City of Lubbock P O BOX-2000 Lubbock, TZ 79457 PROJ=r #425035 E MKB ANY OF THE ASONE DWE = POUCM EE CANaWID WORK THE WMTNIN DATE THGNOP. THE WANT G MMNRI WILL DMAVOR TO MAIL 30 DAYS 1METTM NOTME TO THE CRTMATE HOLOW NAM® TO THE UET. OYT FAMUM TO 00 60 S/ILL EMIOSE NO OBUOAMN OR LIAMM" OF ANY NSA UPON THE INSMIRL RS AGOITS OR RITATRAES. AYTl10lIIIR R9/REWTA ACORD20 (200IMB) 0 ACORD CORPORATION IM SECTION I PARTS ONE and TWO 1. WE WILL ALSO PAY D. We Will Also Pay of Part One (WORKERS COMPENSATION INSURANCE); and E. We Will Also Pay of Part Two (EMPLOYERS' LIABILITY INSURANCE) Is replaced by the following: We Will Also Pay We will also pay these costs, in addition to other amounts payable under this insurance, as part of any claim, proceeding, or suit we defend: 1. reasonable expenses incurred at our request, INCLUDING loss of earnings; 2. premiums for bonds to release attachments and for appeal bonds in bond amounts up to the limit of our liability under this insurance; 3. litigation costs taxed against you; 4. interest on a judgment as required by law until we offer the amount due under this law; and 5. expenses we incur. PART THREE 2. How This Insurance Applies Paragraph 4. of A. How This [Insurance Applies of Part 9 (Other States insurance) is replaced by the following: 4. If you have work on the effective date of this policy in any state not listed in Item 3.A. of the Information Page, coverage will not be afforded for that state unless we are notified within sixty days. PART SIX S. Transfer Of Your Rights and Duties C. Transfer Of Your Rights and Duties of Part 9 (Conditions) Is replaced by the following: Your rights or duties under this policy may not be transferred without our written consent N you die and we receive notice within ably days after your death, we will cover your legal representative as insured. 4. Ltberaltzation SECTION 11 If we adopt a change in this form that would broaden the coverage of this form without extra charge, the broader coverage will apply to this policy, it will apply when the change becomes effective in your state. VOLUNTARY COMPENSATION AND EMPLOYERS' 3. The bodily injury must occur in the United LIABILITY COVERAGE States of America, its territories or S. Voluntary Compensation haurancs enio , oCanada, and may occur ps A. How This Insurance Applies ifthe employee is a United States or Canadian citizen, or otherwise This insurance applies to bodily injury by legal resident and legally employed, in the accident or bodily injury by disease. Bodily United States or Canada and temporarily injury includes resulting death. away from those places. 1. The bodily injury must be sustained by any 4. Bodily injury by accident must occur officer or employee not subject to the during the policy period. workers' compensation law of any state 5. Bodily injury by disease must be caused shown in Item 3.A. of the Information Page. or aggravated by the conditions of the 2. The bodily injury must arise out of and in the course of employment or incidental to work In a state shown in Item 3A. of the Information Page. Form WC 99 03 03 B Printed in U.S.A. (Ed. 8/00) page 2 of 6 officer's or employee's employment. The If the persons entitled to the benefits of this officer's or employee's last day of last insurance make a recovery from others, they exposure to the conditions causing or must reimburse us for the benefits we paid aggravating such bodily injury by disease them. must occur during the policy period. F. Employers' LiabiQty knura�nce 8. We Win Pay Part Two (Employers' Liability Insurance) We will pay an amount equal to the benefits applies to bodily injury covered by this that would be required of you as If you and endorsement as though the State of your employees were subject to the workers' Employment was shown in Item 3.A. of the compensation law of any state shown in Item Information Page. c 3.A, of the Information Page. We will pay those amounts to the persons who would be This provision 5. does not apply in New Jersey or (n entitled to them under the law. Wisconsin. Co C. Exclusion EMPLOYERS' LIABILITY STOP GAP COVERAGE r+ This insurance does not cover. S. Ernpbyers. LW) ty Stop Gap Coverage 0 1. any obligation Imposed by workers' This coverage only applies in Montana, North rncompensation or occupational disease law Dakota, Ohio, Washington, West Virginia and �. or any similar law. Wyoming. 2. bodily injury Intentionally caused or B. Part One (Workers' Compensation Insurance) �r aggravated by you. does not apply to work in states shown In rd Paragraph A above. 3. officers or employees who have elected not to be subject to the state workers' C. Part Two (Employers' Liability Insurance) � compensation law. applies in the states, shown in Paragraph g Ph A., as though they were shown in Item 3JL of the 4. partners or sole proprietors not covered Information Page. under the Standard Sole Proprietors, Partners, Officers and Others Coverage D. Part Two, Section C. Exc�slons is changed ge Endorsement by adding these exclusions. � D. Bofors We Pay This insurance does not cover, Before we pay benefits to the persons entitled 6. bodily Injury intentionally caused or to them, they must: aggravated by you or in Ohio bodily injury i 1. Release you and us, in writing, of all resulting from an act which Is determined by an Ohio court of law to have been responsibility for the injury or death. committed by you with the belief than an 2. Transfer to us their right to recover from Injury is substantially certain to occur. others who may be responsible for the However, the cost of defending such injury or death. claims or suits in Ohio is covered. 3. Cooperate with us and do everything 13. bodily Injury sustained by any member of necessary to enable us to enforce the right the flying crew of any aircraft. to recover from others. 14. any claim for bodily Injury with respect to If the persons entitled to the benefits of this which you are deprived of any defense or insurance fail to do those things, our duty to defenses or are otherwise subject to pay ends at once. If they claim damages from penalty because of default in premium you or from us for the injury or death, our duty under the provisions of the workers' to pay ends at once. compensation law or laws of a state E. Recovery From Others shown in Paragraph A.* If we make a recovery from others, we will E. This insurance applies to damages for which _ keep an amount equal to our expenses of you are liable under West Virginia Code Annot. recovery and the benefits we paid. We will S 23,4 2. pay the balance to the persons entitled to it. Form WC 99 03 03 B Printed in U.S.A. (Ed. SM) Page 3 of 6 EXTENDED OPTIONS 1. Employers' Liabipty Insumnce 4. Foreign Vokmtery Compensation and Rom S.B. of the information Page is replaced by Employsm' Liability Reimbursement the following: A. How This Relnbursernent Applies B. Employers' Liability : 1. Part T'wo of the policy applies to work in each state listed in Rem 3.A. The Limits of Liability under Part Two are the higher of: Bodily InI y by Acciderd $500,000 Each Accident Bodily Injury by Disease $swim Policy Limit Bodily injury by Disease $SW M Each Employes OR 2. The amount shown in the Information Page. This provision 1 of EXTENDED OPTIONS does not apply in New York because the Limits Of Our Liability are unlimited. In this provision the limits are changed from $500,000 to $1,000,000 in California. 2. Unintentional Failure to Disctoss Hazards H you unintentionally should fail to disclose all existing hazards at the inception date of your policy, we shall not deny coverage under this policy because of such failure. S. Wa'uver of Our Right To Recover From Others A. We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against any person or organization for whom you perform work under a written contract that requires you to obtain this agreement from us. This. agreement shall not operate directly or Indirectly to benefit anyone not named in the agreement. B. This provision 3. does not apply In the states of Pennsylvania and Utah. This reimbursement provision applies to bodily Injury by accident or body injury by disease. Bodily injury includes resulting death. 1. The bodily injury must be sustained by an officer or employee. 2. The bodily injury must occur In the course of employment necessary or incidental to work in a country not listed in Exclusion CA. of this provision. 3. Bodily injury by accident must occur during the policy period. 4. Bodily injury by disease must be caused or aggravated by the conditions of your employment. The officer or employee's last exposure to those conditions of your employment must occur during the policy period. B. We WM Relrrburse We will reimburse you for all amounts paid by you whether such amounts are: 1. voluntary payments for the benefits that would be required of you if you and your officers or employees were subject to any workers' compensation law of the state of hire of the individual employee. 2. sums to which Part Two (Employers' Liability Insurance) would apply if the Country of Employment were shown in Item 3.A. of the Information Page. C. Exclusions This insurance does not cover. 1. any occurrences in the United States, Canada, and any country or jurisdiction which is the subject of trade or economic sanctions imposed by the laws or regulations of the United States of America in effect as of the Inception date of this policy. 2. any obligation imposed by a workers' compensation or occupational disease law, or similar law. 3. bodily injury intentionally caused or aggravated by you. Form WC 99 03 03 B Printed in U.S.A. (Ed. 8100) Page 4 of 6 4. liability for any consequence, whether direct or indirect, of war, invasion, act of Foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection or military or usurped power. No endorsement now or subsequently attached to this policy shall be construed as overriding or waiving this limitation unless specific reference is made thereto. D. Before We Pay 00 Before we reimburse you for the benefits to the c persons entitled to them, you must have them: c 1. release you and us, in writing, of all ,.., responsibility for the Injury or death, c2. transfer to us their right to recover from others who may be responsible for their o� injury or death, 3. cooperate with us and do everything necessary to enable us to enforce the right •-� to recover from others. c 0 the persons entitled to the benefits paid fail * to do these things, our duty to reimburse ends at once. If they claim damages from us for the injury or death, our duly to reimburse ends at i� once. E. Recovery From Others If we make a recovery from others, we will keep an amount equal to our expenses of recovery and the benefits we reimbursed. We asp will pay the balance to the persons entitled to ft. 9 persons entitled to the benefits make -a RM recovery from others, they must repay us for the amounts that we have reimbursed you. tl• F. Rebnbureement for Actual Loss Sustained This endorsement provides only for reimbursement for the loss you actually sustain. in order for you to recover loss or expenses under this reimbursement you must: 1. actually sustain and pay the loss or expense in money after trial, or 2. secure our consent for the payment of the loss or expense. G. Repatriation Our reimbursement includes the additional ONE M" expenses of repatriation to the United States of America necessarily Incurred as a direct result of bodily injury. Our reimbursement shall be limited as follows: 1. to the amount by which such expenses exceed the normal cost of returning the officer or employee if in good health, or 2. in the event of death, to the amount by which such expenses exceed the normal cost of returning the officer or employee If alive and to good health. In no event shall our reimbursement exceed the bodily injury by accident limit shown in Item 3.B. of the Information Page as respects any one such officer or employee whether dead or alive. H. Endemic Disease The word 'disease" includes any endemic diseases. The coverage applies as if endemic diseases were included in the provisions of the workers' compensation law. 5. Longshore and Harbor WonlwW Compensation Act Coverage Goners Section C. Workers' Compensation Law Is replaced by the following: C. workers' Compensation Law Workers' Compensation Law means the workers or workers' compensation law and occupational disease law of each state or territory named in Item 3.A. of the information Page and the Longshore and Harbor Workers' Compensation Act (33 USC Sections 901- 950). ft includes any amendments to those laws that are in effect during the policy period. ft does not include any other federal workers or workers' compensation law, other federal occupational disease law or the provisions of any law that provide nonoccupational disability benefits. Part Two (Employers' Liability Insurance), C. Exclusions, exclusion B, does not apply to work subject to the Longshore and Harbor Workers' Compensation Act. This coverage does not apply to work subject to the Defense Base Act, the Outer Continental Shoff Lands Act, or the Nonappropriated Fund instrumentalities Act. Form WC 99 03 03 B Printed in U.S.A. (Ed. 8M) Page s of s SECTION 111 1. SCHEDULE OF COVERED STATES A. This endorsement only applies in the states listed in this Schedule of Covered States. C. Schedule of Covered States: CA CO IL Countersigned by B. if a state, shown in Item &A. of the Information Page, approves this endorsement after the effective date of this policy, this endorsement will apply to this policy. The coverage will apply in the new state on the effective date of the state approval. Authorized Representative Form WC 99 03 03 B Printed in U.S.A. (Ed. 8M) page 6 of 6 COMMERCIAL GENERAL LIABILITY COVERAGE FORM Various provisions In this policy restrict coverage. Read the entire policy carefully to determine rights, duties and what is and is not covered. Throughout this policy the words 'you' and Oyours refer to the coNamed Insured shown in the Declarations, and any other w person or organization qualifying as a Named Insured under o this policy. The words 'we', 'us' and 'our' refer to the stock Insurance company member of The Hartford providing this c insurance. o The word 'insured means any person or organization CDP qualifying as such under Section N — Who Is An Insured. co �+ Other words and phrases that appear In quotation marks have special meaning. Refer to Section V —Definitions. ro SECTION I — COVERAGES 0 COVERAGE A BODILY INJURY AND PROPERTY * DAMAGE LIABILITY r=a: rases rrm imon r� zaeat ttal® t� tip M 1. Insuring Agreement a. We will pay those sums that the insured becomes legally obligated to pay as damages because of 'bodily Injury' or 'property damage' to which this Insurance applies. We will have the right and duty to defend the insured against any 'suit' seeking those damages. However, we will have no duty to defend the insured against any 'suit seeking damages for 'bodily Injury' or 'property damage' to which this Insurance does not apply. We may, at our discretion, investigate any 'occurrence' and settle any claim or 'suir that may result. But: (2) The 'bodily injury' or 'property damage' occurs. during the policy period; and (3) Prior to the policy period, no insured listed under Paragraph 1. of Section N — Who is An Insured and no 'employee' authorized by you to give or receive notice of an 'occurrence or claim, knew that the 'bodily injury' or 'property damage' had - occurred, in whole or In part. If such a listed Insured or authorized 'employee' knew, prior to the policy period, that the 'bodily Injury` or 'property damage' occurred, then any continuation, change or resumption of such 'bodily Injury' or 'property damage' during or after the policy period will be deemed to have been (mown prior to the policy period. c. 'Bodily Injury' or.'property damage' will be deemed to have been known to have occurred at the eadlest time when any insured listed under Paragraph 1. of Sectlorr 11— Who Is An insured or any 'employee' authorized by you to give or receive notice of an 'occurrence• or claim: (1) Reports all, or any part, of the 'bodily injury' or 'property damage' to us or any other insurer; (2) Receives a written or verbal demand or claim for damages because of the 'bodily injury' or 'property damage'; or (3) Becomes aware by any other means that 'bodily injury' or 'property damage' has occurred or has begun to occur. d. Damages because of 'bodily Injury' Include damages claimed by any person or organization for care, loss of services or death resulting at any time from the 'bodily injury'. a Incidental Medical Malpractice (1) 'Bodily injury' arising out of the rendering of or failure to render professional health we services as a physician, dentist, nurse, emergency medical technician or paramedio shall be deemed to be caused by an 'occurrence', but only if: (a) the physician, dentist, nurse, emergency medical technician or paramedic is employed by you to provide such services, and (1) The wbodily injury' or'property damage' is caused (b) you are not engaged in the business or by an 'occurrence' that takes place in the 'coverage territory'; occupation of providing such services. HG 00 0110 01 Page 1 of 1s 02001, The Hartford (Includes copyrighted material of Insurance Services Office, Inc., with its permission.) (1) The amount we wiN pay for damages Is limited as described in Section iN — Limits Of Insurance; and (2) Our right and duty to defend ends when we have used up the applicable limit of insurance in the payment of judgments or settlements under Coverages A or B or medical expenses under Coverage C. No other obligation or liability to pay sums or perform ads or services Is covered unless explicitly provided for under Supplementary Payments — Coverages A and B. b. This insurance applies to 'bodily Injury' and 'property damage' only If: (2) For the purpose of determining fhe limits of insurance for Incidental medical malpractice, any act or omission together with all related acts or omissions In the furnishing of these services to any one person will be considered one 'occurrence'. 2. Exclusions This Insurance does not apply to: a. Expected Or Intended Injury 'Bodily injury' or 'property damage' expected or intended from the standpoint of the insured. This exclusion does not apply to 'bodily Injury' or property damage' resulting from the use of reasonable force to protect persons or property. b. Contractual Uabilitty 'Bodily Injury' or 'property damage for which the Insured is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages: (1) That the insured would have in the absence of the contract or agreement; or (2) Assumed in a contract or agreement that is an 'insured contract', provided the 'body injury" or 'property damage' occurs subsequent to the execution of the contract or agreement. Solely for the purposes of liability assumed In an 'insured contrad', reasonable attorney fees and necessary litigation expenses Incurred by or for a party other than an insured are doomed to be damages because of `body Injury' or 'property damage', provided: (a) Uability to such party for, or for the cast of, that parly's defense has also been assumed In the same winsured contract'; and (b) Such attorney fees and litigation expenses are for defense of that party against a civil or alternative dispute resolution proceeding in which damages to which this Insurance applies are alleged. a. Liquor Liability 'Bodily injury' or 'property damage' for which any insured may be held liable by reason of: (1) Causing or contributing to the intoxication of any person; (2) The furnishing of alcoholic beverages to a person under the legal drinking age or under the influence of alcohol; or (3) Any statute, ordinance or regulation relating to the sale, gift, distribution or use of alcoholic beverages. This exclusion applies only if you are in the business of manufacturing, distributing, selling, serving or furnishing alcoholic beverages. d. Workers' Compensation And Similar Laws Any obligation of the insured under a workers' compensation, disability benefits or unemployment compensation law or any similar law. e. Employer's Liability 'Bodily injury' to: (1) An'employee' of the insured arising out of and in the course of: (a) Employment by the Insured; or (b) Performing duties related to the conduct of the insured's business; or (2) The spouse, child, parent, brother or sister of that 'employee' as a consequence of Paragraph (1) above. This exclusion applies: (1) Whether the insured may be liable as an employer or in any other capacity; and (2) To any obligation to share damages with or repay someone else who must pay damages because of the Injury. This exclusion does not apply to liability assumed by the insured under an 'insured contract'. L Pollution (1) 'Body injury' or 'property damage' arising out of the actual, alleged or threatened discharge, dispersal, seepage, migration, release or escape ofpollutants': (a) At -or from any premises, site or location which Is or was at any time owned or occupied by, or rented or loaned to, any insured. However, this subparagraph does not apply to: 0 'Bodily injury' if sustained within a building and caused by smoke, fumes, vapor or soot from equipment used to heat that building; (IQ 'Badly injury or 'property damage' for which you may be held liable, if you are a contractor and the owner or lessee of such premises, site or location has been added to your policy as an additional insured with respect to your ongoing operations performed for that additional insured at that promises, site or location and such premises, site or location is not and never was owned or occupied by, or rented or loaned to, any insured, other than that additional insured; or Page 2 of 16 HG 00 0110 01 (iiij 'Bodily Injury' or 'property damage' arising (e) At or from any premises, site or location on out of heat, smoke or fumes from a 'hostile which airy insured or any contractors or fire'; subcontractors working directly or indirectly on (b) At or from any promises, site or location which any insured's behalf are performing operations Is or was at any time used by or for any If the operations are to test for, monitor, clean Insured or others for the handling, storage, up, remove, contain, treat, detoxify or neutralize, or in any way respond to, or assess disposal, processing or treatment of waste; (c) Which are or were at any time transported, the effects of, 'pollutants*. handled, stored, treated, disposed of, or M Any loss, cost or expense arising out of any: processed as waste by or for. (a) Request, demand, order or statutory or n Any insured; or regulatory requirement that any Insured or CO (IQ Any person or organization for whom you others test , monitordean u, contain treatodetoxity or,neutralize ,moveo sin any o may be legally responsible; or way respond to, or assess the effects of, (d) At or from any premises, site or location on 'pollutants'; or Vq CO which any insured or any contractors or (b) Claim or suit by or on behalf of a governmental o subcontractors working directly or indirectly on authority for damages because of testing for, CO any Insureds behalf are performing operations monitoring, cleaning up, removing, containing, if the 'pollutants' are brought on or to the treating, detoxifying or neutralizing, or iarty premises, site or location in connection with way responding to, or assessing the effects of, the such operations by such Insured, contractor or 'pollutants'. N CO subcontractor. However, this subparagraph does not apply to. However, this paragraph does not apply to liabtilty Ln for damages because of 'property damage* that (I) 'Bodily injury' or *property damage' arising the insured would have in the absence of such out of the escape of fuels, lubricants or request, demand, order or statutory or regulatory : other operating fluids which are needed to requirement, or such claim of'suit by or on behalf perform the normal electrical, hydraulic or of a governmental authority. mechanical funaions necessary for the operation of 'mobile equipment or its g• ArroraO Or Waiarcraft ME parts, ff such fuels, lubricants or other 'Bodily injury' or •property damage' arising out of the � operating fluids escape from a vehicle part ownership, maintenance, use or entrustment to others designed to hold, store or receive them. of any aircraft, 'auto' or watercraft owned or operated rE This exception does not apply If the 'bodily by or rented or loaned to any insured. Use Includes © injury' or 'property damage' arises out of operation and 'loading or unloading'. the intentional discharge, dispersal or This exclusion applies even if the claims against any � release of the fuels, lubricants or other insured allege negligence or other wrongdoing to the operating fluids, or if such fuels, lubricants supervision, hiring, employment, training or monitoring or other operating fluids are brought on orSams of others by that Insured, if the 'occurrence' which to the premises, site or location with the caused the 'bodily Injury' or 'property damage' Intent that they be discharged, dispersed or involved the ownership, maintenance, use or u� released as part of the operations being entrustment to others of any aircraft, 'auto' or performed by such Insured, contractor or watercraft that is owned or operated by or rented or subcontractor, loaned to any insured. _ (iQ 'Bodily injury' or •property damage' This exclusion does not apply to: t� sustained within a building and caused by the release of gases, fumes or vapors from (i) A watercraft while ashore on premises you own or materials brought into that building in rent; connection with operations being (2) A watercraft you do not own that is: performed by you or on your behalf by a (a) Less than 51 fast long; and contractor or subcontractor, or (iii) 'Bodily Injury' or 'property damage' arising (b) Not being used to carry persons for a charge; out of heat, smoke or fumes from a 'hostile fire'. HO00011001 Page 3of16 (3) Parking an 'auto' on, or on the ways next to, premises you own or rent, provided the 'auto' is not owned by or rented or loaned to you or the Insured; (4) Uability assumed under any 'Insured contract' for the ownership, maintenance or use of aircraft or watercraft; (5). 'Bodily injury' or 'property damage' arising out of the operation of any of the equipment listed in Paragraph 11.(2) or f.(3) of the definition of 'mobile equipment'; or (6) An aircraft that is not owned by any Insured and is hired, chartered or loaned with a paid crew. However, this exception does not apply if the Insured has any other insurance for such 'bodily injury' or 'property damage', whether the other Insurance is primary, excess, contingent or on any other basis. h. Mobile Equipment 'Bodily injuy or'property damage' arising out of: (1) The transportation of 'mobile equipment' by an 'auto' owned or operated by or rented or loaned to any insured; or (2) The use of 'mobile equipment' in, or while in practice for, or while being prepared for, any prearranged racing, speed, demolition, or stunting activity. L War 'Bodily injury' or 'property damage' due to war, whether or not declared, or any act or condition Incident to war. War Includes civil war, insurrection, rebellion or revolution. This exclusion applies only to liability assumed under a contract or agreement. j. Damage To Property 'Property damage' to: (1) Property you own, rent, or occupy, including any costs or expenses incurred by you, or any other person, organization or entity, for repair, replacement, enhancement, restoration or maintenance of such property for any reason, including prevention of injury to a person or damage to another's property; (2) Premises you sell, give away or abandon, if the 'property damage' arises out of any part of those promises; (3) Property loaned to you; (4) Personal property in the care, custody or control of the Insured; (5) That particular part of real property on which you or any contractors or subcontractors working directly or indirectly on your behalf are performing operations, if the 'property damage' arises out of those operations; or (6) That particular part of any property that must be restored, repaired or replaced because 'your work' was incorrectly performed on it. Paragraphs (1), (3) and (4) of this exclusion do not apply to 'properly damage' (other than damage by fire) to premises, including the contents of such premises, rented to you for a period of 7 or fewer consecutive days. A separate limit of insurance applies to Damage To Premises Rented To You as described in Section III — Umits Of Insurance. Paragraph (2) of this exclusion does not apply if the . premises are 'your work' and were never occupied, rented or held for rental by you. Paragraphs (3) and (4) of this exclusion do not apply to `property damage" arising from the use of elevators. Paragraphs (3), (4), (5) and (6) of this exclusion do not apply to liability assumed under a sidetrack agreement. Paragraph (4) of this exclusion does not apply to 'property damage' to borrowed equipment while not being used to perform operations at the job site. Paragraph (6) of this exclusion does not apply to 'property damage' included in the 'products completed operations hazard'. k. Damage To Your Product 'Property damage' to 'your product' arising out of It or any part of IL L Damage To Your Work 'Property damage' to 'your work' arising out of it or any part of it and included In the 'products -completed operations hazard'. This exclusion does not apply if the damaged work or the work out of which the damage arises was performed on your behalf by a subcontractor. m. Damage To Impaired Property Or Property Not Physically injured 'Property damage' to 'Impaired property' or property that has not been physically injured, arising out of: (1) A defect, deficiency, inadequacy or dangerous condition in 'your product' or 'your work': or (2) A delay or failure by you or anyone aging on your behalf to perform a contract or agreement in accordance with its terms. This exclusion does not apply to the loss of use of other property arising out of sudden and accidental physical injury to 'your product' or 'your work' after it has been put to its intended use. Page 4of16 HG00011001 rn CD N %D 0 r4 0 ri 0 0 m 40 a 10 N 0 0 in ri m Recall Of Products, Work Or impaired Property Damages claimed for any loss, cost or expense Incurred by you or others for the loss of use, withdrawal, recall, inspection, repair, replacement, adjustment, removal or disposal of; (1) 'Your product'; M 'Your work'; or (3) 'impaired property'; If such product, work, or property is withdrawn or recalled from the market or from use by any person or organization because of a known or suspected defect, deficiency, inadequacy or dangerous condition in it o. Personal And Advertising Injury 'Bodily injury' arising out of 'personal and advertissing injury'. P• Employment -Related Practices 'Bodily injury' to: (1) A person arising out of any 'employment -related pracfloW; or J2) The spouse, child, parent, brother or sister of that person as a consequence of 'bodily injury to that person at whom any 'employment -related practices' are directed. This exclusion applies: Exclusions c, through n. do not apply to damage by fire, lightning or explosion to premises while rented to you or temporarily occupied by you with permission of the owner. A separate limit of insurance applies to this coverage as described in Section III - Limits Of. Insurance. COVERAGE B PERSONAL AND ADVERTISING INJURY LIABILITY 1. Insuring Agreement a. We will pay those sums that the Insured becomes legally obligated to pay as damages because of 'personal and advertising injury' to which this Insurance applies. We will have the right and duty to defend the insured against any 'suit' seeking those: damages. However, we will have no duty to defend - the insured against any 'suir seeldng damages for 'personal and advertising injury' to which this Insurance does not apply. We may, at our discretion, Investigate any offense and settle any claim or 'suir that may result But: (1) Whether the insured may be liable as an employer or in any other capacitor, and (2) To any obligation to share damages with or repay someone else who must pay damages because of b. the injury. q. Asbestos Any damages, judgments, settlements, loss, costs or expenses that: (1) May be awarded or incurred by reason of any claim or suit alleging actual or threatened injury or damage of any nature or kind to persons or property which would not have occurred in whole or in part but for the 'asbestos hazard'; (2) Arise out of any request, demand or order to test for, monitor, clean up, remove, encapsulate, contain, treat, detoxify or neutralize or in any way respond to or assess the effects of an 'asbestos hazard'; or (3) Arise out of any claim or suit for damages because of testing for, monitoring, cleaning up, removing, encapsulating, containing, treating, detoxifying or neutralizing or in any way responding to or assessing the effects of an 'asbestos hazard'. H0000110 01 (1) The amount we will pay for damages Is limited as described in Section III - Limits Of Insurance; and (2) Our right and duty to defend and when we have used up the applicable limit of Insurance in the payment of judgments or settlements under - Coverages A or B or medical expenses under Coverage C. No other obligation or liability to pay sums or perfomv acts or services is covered unless explicitly provkfed for under Supplementary Payments - Coverages A and B. This insurance applies to 'personal and advertising injury' caused by an offense arising out of your business but only If the offense was committed to the 'coverage territory' during the policy period. This Insurance does not apply to: a. Knowing Violation Of Rights Of Mother 'Personal and advertising Injury caused by an offense committed by, at the direction or with the consent or acquiescence of the insured with the expectation of inflicting 'personal and advertising Injury. b. Material Published With Knowledge Of Falsity 'Personal and advertising injury' arising out of oral, written or electronic publication of material, if done by or at the direction of the insured with knowledge of its falsity. c. Material Published Prior To Policy Period 'Personal and advertising injury arising out of oral, written or electronic publication of material whose first publication took place before the beginning of the, policy period. Page 5 of 16 d. Criminal Acts 'Personal and advertising Injury' - arising out of a criminal act committed by or at the direction of the Insured. a. Contractual Liability 'Personal and advertising Injury' for which the insured has assumed liability in a contract or agreement. This exclusion does not apply to liability for damages that the insured would have in the absence of the contract or agreement. f. Brach Of Contract 'Personal and advertising Injury arising out of a breach of contract, except an Implied contract to use another's'advertissing Idea' In your'adverdsemenr. g. Quality Or Performance Of Goods — Failure To Conform To Statements 'Personal and advertising Injury` arising out of the failure of goods, products or services to conform with any statement of quality or performance made in your 'advertisement'. h. Wrong Description Of Prices 'Personal and advertising injury' arising out of the wrong description of the price of goods, products or services. f. intringemeM Of intellectual Property Ruts 'Personal and advertising Injury' arising out any violation of any Intellectual property rights such as copyright, patent, trademark, trade name, trade secret, service mark or other designation of origin or authenticity. However, this exclusion does not apply to Infringement in your'adverdsemenr, of: (1) Copyright; '(2) Slogan, unless the slogan Is also a trademark, trade name, service mark or other designation of origin or authenticity; or (3) Tide of any literary or artistic work. Insureds In Media And Internet Type Businesses 'Personal and advertising injury' committed by an insured whose business Is: (1) Advertising, broadcasting, publishing or telecasting; (2) Designing or determining content of web sites for others; or (3) An Internet search, access, content or service provider. However, this exclusion does not apply to Paragraphs 17.a., b. and c. of 'personal and advertising injury' under the Definitions Section. For the purposes of this exclusion, placing an 'advertisement' for or linking to others on your web site, by itself, Is not considered the business of advertising, broadcasting, publishing or telecasting. k. Electronic Chatrooms Or Bulletin Boards 'Personal and advertising Injury' arising out of an electronic chatroom or bulletin board -the insured hosts, owns, or over which the insured exercises control. L Unauthorized Use Of Anther's Name Or Product 'Personal and advertising injury' arising out of the unauthorized use of another's name or product in your 6-mail address, domain name or metatag, or any other similar tactics to mislead anther's potential customers. m. Internet Advertisements And Content Of Others 'Personal and advertising Injury' arising out of. (1) An'advertisement' for others on yourweb-site; (2) Placing a link to a web site of others on your web site; (3) Content, including information, sounds, text, graphics, or images from a web site of others displayed within a frame or border on your web site; or (4) Computer code, software or programming. n. Right Of Privacy Created By Statute 'Personal and advertising Injury' arising out of the violation of a pwson's right of privacy created by any state or federal act. However, this exclusion does not apply to liability for damages that the Insured would have in the absence of such state or federal act. o. Violation Of Anti-TI ust law 'Personal and advertising Injury' arising out of a violation of any ant -bug law. p. Securities 'Personal and advertising injury' arising out of the fluctuation in price or value of any stocks, bonds or other securities. q. DiacrimbwMon Or Humiliation 'Personal and advertising injury' that is discrimination or humiliation committed by or at the direction of any 'executive officer', director, stockholder, partner or member of the Insured. r. Employment -Related Practices 'Personal and advertising Injury' to: (1) A person arising out of any 'employment -related practices'; or Page 6 of 18 Ha 00 0110 01 (2) The spouse, child, parent, brother or sister of that person as a consequence of 'personal and advertising Injury' to that person at whom any 'employment -related practices' are directed. This exclusion applies: (1) Whether the Insured may be liable as an employer or in any other capacity; and (2) To any obligation to share damages with or repay someone else who must pay damages because of the injury. m s. Pollution o 'Personal and advertising Injury' arising out of the actual, alleged or threatened discharge, dispersal, seepage, migration, release or escape of 'pollutants' r+ at any time. 0 o t. Pollution -Related co Any loss, cost or expense arising out of any: (1) Request, demand or order that any insured or I others test for, monitor, dean up, remove, contain, N treat, detoxify or neutralize, or in any way respond o to, or assess the effects of, "pollutants'; or Ln (2) Claim or suit by or on behalf of a governmental authority for damages because of testing for, monitoring, cleaning up, removing, containing, treating, detoxifying or neutralizing, or in any way responding to, or assessing the effects of, 'pollutants'. am COVERAGE C M®iCAL PAYMENTS � 1. Irmeing Agreement =on a. We will pay medical expenses as described below for � 'bodily Injury' caused by an accident: a'aw (1) On premises you own or rent; (2) On ways next to premises you own or rent; or (3) Because of your operations; provided that: (1) The accident takes place in the 'coverage territory' and during the policy period; (2) The expenses are incurred and reported to us a=s within three years of the date of the accident; and (3) The injured person submits to examination, at our expense, by physicians of our choice as often as we reasonably require. b. We will make these payments regardless of fault. gag= These payments will not exceed the applicable limit of Insurance. We will pay reasonable expenses for: (1) First aid administered at the time of an accident; (2) Necessary medical, surgical, x-ray and dental services, including prosthetic devices; and (3) Necessary ambulance, hospital, professional nursing and funeral services. 2. Exclusions We will not pay expenses for 'bodily Injury': a. Any Insured To any Insured, except 'volunteer workers'. b. Hired Person To a person hired to do work for or on behalf of any insured or a tenant of any insured. c. Injury On Normally Occupied Premises To a person Injured on that part of premises you own or rent that the person normally occupies. d. Workers Compensation And Similar Laws To a person, whether or not an 'employee' of any insured, if benefits for the 'bodily injury' are payable or must be provided under a workers' compensation or dlsabikity benefits law or a similar law. e. Athhdhm Activities To a person Injured while taking part in athletics. f. Products -Completed Operations Hazard Included within the 'products -completed operations hazard'. g. Coverage A Exclusions Excluded under Coverage A. h. War Due to war, whether or not declared, or any act or condition Incident to war. War includes civil war, Insurrection, rebellion or revolution. SUPPLEMENTARY PAYMENTS — COVERAGES A AND B 1. We will pay, with respect to any claim we investigate or settle, or any'sutr against an Insured we defend: a. Ali expenses we Incur. IL Up to $1,000 for cost of ball bonds required because of accidents or traffic law violations arising out of the use of any vehicle W which the Bodily Injury Liability Coverage applies. We do not have to furnish these bonds. c. The cost of bonds to release attachments, but only for bond amounts within the applicable limit of insurance. We do not have to furnish these bonds. d. All reasonable expenses Incurred by the Insured at our request to assist us in the investigation or defense of the claim or 'suit!, including actual loss of earnings up to $500 a day because of time off from work. 9. All costs taxed against the insured in the 'suit'. HG 00 0110 01 Page 7 of 16 f. Prejudgment Interest awarded against the insured on that part of the judgment we pay. if we make an offer to pay the applicable limit of Insurance, we wig not pay any prejudgment interest based on that period of time after the offer. g. All Interest on the lull amount of any judgment that accrues after entry of the judgment and before we have paid, offered to pay, or deposited to court the part of the judgment that is within the applicable limit of Insurance. These payments will not reduce the limits of insurance. L If we defend an Insured against a 'suit` and an indemnitee of the insured is also named as a party to the `suit', we will defend that indemnites if all of the following_ conditions are met: a. The "suit' against the indemnifies seelm.damages for which the Insured has assumed the liability of the Indemnitea In a contract or agreement that is an 'Insured contract'; 11�. This Insurance applies to such biiW assumed by the Inmost c. The obligation to defend, or the cost of the defense of, that Indemnities, has also been assumed by the Insured in the same *insured contract; d. The allegations In the '",and the. information -we know about.the •occurreru:s• a►e.'such that no conftict appears to exist between the interests of the .Insured and the Werests of the Indemnitae; a. The indemnifes-and-ihe Insured trek. to to ootxW and coridn't fhe defense. of .that itndam niteeni against such lath" and.agree that we.can assign the same counsel to defend the. frmmnd and the lndemnitee; and f. The indemnitee: (1) Agrees In writing to: (an) .Cooperate with us In the W estigatlon, settlement or defense of the'suir; (b) Immediately tend us copies of any demands, notices, summonses or legal papers received In connectlort withAhe 'suif (c) Notih► any other 'Insurer whose coverage is - available to the indam ilfee; and (0) Cooperate with us -with- respect to .coordinating other applicable Insurance available to the indemnities; and t2) Provides us with written authorization to: (a) Obtain records and other information related to the'sult'; and (b) Conduct and control the defense of the indemnitee in such'sW. So long as the above conditions are met, attorneys` fees incurred by us In the defense of that indemnities, necessary litigation expenses incurred by us and necessary litigation expenses Incurred by the indemnites at our request will be paid as Supplementary Payments. Notwithstanding the provisions of Paragraph 2.b42) of Section I — Coverage A — Bodily Injury And Property Damage t.labitity, such payments will not be deemed to be damages for "bodily Injury' and "property damage" and will nd reduce the Limits of insurance. Our obligation to defend an Insureds indemnitee and to pay for attorneys' fees and necessary litigation expenses as Supplementary Payments ends when: a. We have used up the applicable limit of Insurance In the payment of judgments or settlements; or b. The conditions set forth above, or the terms of the agreement described in Paragraph f. above, are no longermet. Gif<�.=��SAtilltfti�' I:. If you are "Ilina Inslhi bidaretio ns as: a. An indivicluat, you and your spouse are Insureds, but only- with rasped to the conduct of a business of which you are the solo owner. b. A partnership or- joint venture, you are an Insured. Your mernbers, your partners, and their spouses are also Insureds, but only with respect to the conduct of your business. c. A Imbd RabRy company, you are an Insured. Your members are also Insureds, but ony with respect to 'the 6wkluct of your business. Your managers are ins nit. but only with respect to them citmes as your managers d. An organizationotherthan a partnership,. joint venture or limited gsbW company, you are an Insured Your 'executive off ogre and d irectom are Insurads, but only with respect to their duties as your officers or directors. Your stockholders are also Insureds, but only with respect to their liability as stockholders. a A tn4 you are an insured. Your trustees are also insureds, but only with respect to their duties as trues. 2. Each o! the following is also an Insured: a. Your Nolunteer workers' only while performing duties related to the conduct of your business. or your 'employees',, outer than either your 'examrttve officers' (I you are an organization other than a partnership; joint venture or limited liability company) or your. managers (d you are a limited liability oompany), but only for acts within the scope of their employment by you or while performing diuffes related to the conduct ofyourbusiness. tk . 0 wi'IQ Un nn ni -in n1 Ln OD N �o 0 0 0 0 OD ao w N O 0 In ri is However, none of these 'employees' or 'volunteer workers' are Insureds for. (1) 'Bodily injury' or 'personal and advertising injury': (a) To you, to your partners or members (if you are a partnership or joint venture), to your members (if you are a limited liability company), to a co -'employee' while in the course of his or her employment or performing duties related to the conduct of your business, or to your other 'volunteer workers' while performing duties related to the conduct of your business; (b) To the spouse, child, parent, brother or sister of that Wompioyee' or that 'volunteer worker' as a consequence of Paragraph (1)(a) above; (c) For which there is arty obligation to share damages with or repay someone else who must pay damages because of the injury described In Paragraphs (1xa) or (b) above; or (d) Arising out of his or her providing or failing to provide professional health care services unless he or she is a nurse, emergency medical technician or paramedic employed to provide such services. (2) 'Property damage' to property: (a) Owned, occupied or used by, (b) Rented to, In the care, custody or control of, or over which physical control Is being exercised for any purpose by you, any of your oemployeW, 'volunteer workers', any partner or member (if you are a partnership or joint venture), or any member (if you are a limited liability company). b. Any person (other than your memployee or'volunteer worker'), or any organization while acting as your real estate manager. a. Any person or organization having proper temporary custody of your property if you die, but only: (1) With respect to liability arising out of the maintenance or use of that property; and (2) Until your legal representative has been appointed. d. Your legal representative if you die, but only with respect to duties as such. That representative will have all your rights and duties under this Coverage Part. H0000110 01 e. Any subsidiary, and subsidiary thereof, of yours which Is a legally incorporated entity of which you own a financial interest of more than 50% of the voting stock on the effective date of the Coverage Part. The insurance afforded herein for any subsidiary not named in this Coverage Part as a named Insured does not apply to injury or damage with respect to which an insured under this Coverage Part is also an Insured under another policy or would be an insured under such policy but for Its termination or the exhaustion of Its limits of insurance. 8. With respect to 'mobile equipment` registered in your - name under any motor vehicle registration law, any person Is an Insured while driving such equipment along a public highway with your permission. Any other person or organization responsible for the conduct of such - person is also an Insured, but only with respect to liability arising out of the operation of the equipment, and only If no other insurance of any kind Is available to that person or organization for this liability. However, no person or organization is an Insured with respect to: a. 'Bodily injury' to a Wemployee' of the person driving. the equipment; or b. 'Property damage to property owned by, rented to, in the charge of or occupied by you or the employer of any person who is an insured under this provision. 4. Any organization you newly acquire or fort, other than a partnership, joint venture or limited liability company, and over which you maintain ownership or majority interest, will qualify as a Named Insured if there is no other similar Insurance available to that organization. However. a. Coverage under this provision is afforded only until the 180th day after you acquire or form the organization or the end of the policy period, whichever Is earlier, b. Coverage A does not apply to 'bodily Injury' or 'property damage' that occurred before you acquired or formed the organization; and c. Coverage 0 does not apply to 'personal and advertising Injury' arising out of an offense committed before you acquired or formed the organization. With respect to watercraft you do not own that is less than 61 feet long and is not being used to carry persons for a charge, any person Is an insured while operating such watercraft with your permission. Any other person or organization responsible for the conduct of such person Is also an Insured, but only with respect to liability arising out of the operation of the watercraft, and only if no other Insurance of any land is available to that person or organization for this liability. Page 9 of 16 However, no person or organization Is an insured with respect to: a. 'Bodily Injury' to a Womployee of the person operating the watercraft, or- . b. 'Property damage' to property owned by, rented to, in the charge of or occupied by you or the employer of any person who is an insured under this provision. 6: The-followhtgare:alsoan insuredwhen.:you:have:a9reed iii.w ting;.in a coTnTrac ar agrewo t 1liat another_Person or organiz ation be added -as- an:ac{ufiitonai insunnd on:.yaur polfcy, provk be ti�e.injeity ot` damaoo s.:sutissquetit 1a:.the auecutlor ci the contrad , agreement However.-rm such pamon.or.-organizatton -is::an.insured under this pm v'W6h tf 4twh personor. organization is inctudo<i'as:an, thud: by.an endorsorr4rd'6stod by us ..and madea part of tiffs: �overape-Par': Any person or organization (referred to below as vendor), but only with respect to 'bodily input'" or ,properly dsmlge' arising out of your products' which are distributed or sold in the regular course of the vando's busthem subject to the following additional exclusions: (1) The Insurance afforded the vendor does not apply to: (a) 'Bodily injury` or `property damage' for which tha vendor is oili gated -to pay damages by reason of theassumption of nab► in a contract or aclreemertt. This exclusion does not apply to liability for damages VW the vendor would have in :the absence of The contract or aweemennt; (b) Any express warm* unauthorized by you; (a) Any phyatosil or chemical change in the product made intentionally by the vendor (d) P%packaging, unless unpacked solely.lor the purpose of inspectIM demonstration4 testing, or the -a fttitution of parts under insiivations from the manufacturer, and than repackaged in tha original container, (e) Any fake to snake such lhapectiors, adjustments, testsor servicing as the vendor has. agreed to make or normally undertakes to make In the usual course of business, in connection with the distribution orsale-of the pry; (fly Demonstration, Installation, servicing or repair operations, except such operations performed at the vendor's premises In cammllon with'the sals of the product; (g) Products which, attar distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for the vendor. (2) This Insurance does not apply to any insured person or organization, from whom you have acquired such products, or any ingredient, part or container, entering into, accompanying or containing such products. b. Any person or organization from whom you lease equipment; but only with respect to their liability arising out of the maintenance. operation or use by you of equipment leased to you by such person or organization. A persods or organtzatlort'e status as an Insured under this paragraph ends when their contract or agreement with you for such leased equipment ends. With respect to the insurance afforded these additional insureds, the following additional exclusions apply: This Insurance does not apply: 1. To any 'oocurrerwa' Which takes place after the equipment lease expires; 2. To'bodRy injury' or `properly damage arising out of the sole negligence of such person or organization. a. Any person or organization from whom you lease land or premises. but only with respect to liability arising out of ire ownership, maintenance or use of that part of the land or pmrses teased to you. With' respect to the insurance afforded these addit%trat'Insureds tine following additional exclusions apply: This insurancre does not apply to: 1. Any "occurrence" which takes place after you odww to lease drat land; 2. Structural afterations, new construction or demolition operations performed by or on behalf of such.pamon or organization. d. Any architect, engineer, or surveyor, but only with respiact- to liability arl*g out of your premises or orrgoft operations performed by you or on your behalf. With respect to the insurance afforded these additional Insureds, the following additional exclusions amply: This Insurance does not apply to 'bodtiy injury`, 'property damage" or "personal and advertising Injury' arising out of the rendering of or the failure to render any professional services by or for yo% Including: 1. The preparing, approving, or failing to prepare or approve; maps, shop drawngs, opinions, reports, .surveys, field orders, change orders or drawings and specificatlon r. and 2. Supervisory, inspection, architectural or engineering activities. el_. 7A ^0,40 U^ AA M 144ft A4 e Any other person or.: organization who- W `not ate insured under. ParagiapW a thiou�gh d.: above► -:but only: with respect. to° your :opsratwr your wode or facNt1wowneil:or ui"by-you. No person or organization is an insured with respect to the conduct of any current or past partnership, joint venture or limited liability company that is not shown as a Named Insured in the Declarations. SECTION-01— LIMIT'S OF INSURANCE I. The Limits of Insurance shown. In the Declarations and the rules below fix the most we will pay regardless of the co number oft Insureds, a b. Claims made or'sufts' brought; or Co m Persons or organizations malefng claims or bringing *suits. Co 01 Z The general Aggregate Limit is the most we will pay for the sum of. aw Medical expenses undo Coverage C; ob. Damages under Coverage A. eoccspt damages O because of 'badly irqurf or 'properly damage' Included in the 'products•oompieted operations hazard'; and c. Damages u rAw Goverags L S. The Products -Completed Operations Aggregate• Lmit Is also the most we will pay urider Coverage A for damages sew because of'bodly Injury' and `property damage' included in the 'products -completed operations hazard'. 4. Subject to a above. the Personal and Advertising Injury wo Limit is the most we will pay under Coverage B for to sum of all damages because of all `personal and advartising injury' sustained by any one person or organization. l:. Subject to 2. or & above, whid.weir applies, the Each Occurrence Limit Is the most we will pay for the suan of a. Damages under Coverage A; and b. Medical expenses under.Coverage C because of all 'badly injury' and 'Property. damage" 71 arising cut of any one 'occtrrre w. a. Subject to s. above; the Damage. To Premises Rented To You limit is the most we: will pay under Coverage A f6r damages because of 'property damage' to any one premises, while rented to -you, orin the case of"damage by fire, lightning. or explosion, while rented to -you or - temporarily occupied by you; with permission of the sM owner. Wi In the case of damage -by fire, lightning or explosion, the Damage to Premises Rented To You Limit applies to all damage proximately caused by the same even, whether such damage results from fire, lightning or explosion or any combination.of these. 7. Subject to S. above, the Medical Expense Limit is the most we will pay under Coverage C for all medical expenses because of'bodly injury' sustained by any one Peron. The Limits of Insurance of this Coverage Part apply separately to each consecutive annual period and to any remaining period of less than 12 months, starting with the beginning of the policy period shown in the Declarations, unless the policy period Is extended after Issuance for an additional period of less than 12 months. In that case, the additional period wW be deemed part of the last preceding period for purposes of. determining the Limits of Insurance. SECTION IV — COMMERCIAL GENERAL LIABILITY COMMONS I. Baniauptcy Bankruptcy or Insolvency of the Insured or of the insureds estate will not redeve us of our obligations under this Coverage Part. 2. Dugs pi The Event Of Occurrence, Oftense, Clain; Or M* a. You must see to it that we are notified as soon as practicable of an *occurrence or an offense which may r+ssult in a daim. M To the extent possible, notice should Include: (a) Wow, when and where the `occurrence' or offense took place; (b) The names and addresses of any injured persons and witnesses; and (a) The nature end location of any injury or damage arising out of the 'occurrence' or offense. M This Condition applies oniy when such 'occurrence" or offense Is known to: (1) You, # you are an individual; (2) Apartner, Iyou are a partnership; (3) A manager, if you are a limited liability comparry; (4) An 'executive officer" or insurance.manager, if you are a- corporation; or (6) Any trustee; if you are a trust. b. if a claim Is made or 'WX is brought against any insured, you must: (1) immediately record the specifics of the claim or 'suit' and the date received; and (2) Notdy us es soon -as practicable. You must ace to it that we ricelve written notice of the claim or'suit• as soon as practicable. But this condition will not be considered breaded unless the breach occurs after such claim or 'suit is known to anyone listed In 2.a;(2) above. "acoal In ar -s.w c. You and any other involved insured must: (1) Immediately send us copies of any demands, notices, summonses or legal papers received in connection with the claim or'suit'; (2) Authorize us to obtain records and other Information; (3) Cooperate with us in the investigation or settlement of the claim or defense against the 'suit'; and (4) Assist us, upon our request, in the enforcement of any right against any person or organization which may be liable to the Insured because of injury or damage to which this insurance may also apply. d. No insured will, except at that Insured's own cost, voluntarily make a payment, assume any obligation, or Incur any expense, other than for first aid, without our consent. 3. Legal Action Against Us No person or organization has a right under this Coverage Part: a. To join us as a party or otherwise bring us into a'suite asking for damages from an insured; or b. To sue us on this Coverage Part unless all of its terms have been fully compiled with. A person or organization may sue us to recover on an agreed settlement or on a final judgment against an insured; but we will not be liable for damages that are not payable under the terms of this Coverage Part or that are In excess of the applicable limit of Insurance. An agreed settlement means a settlement and release of liability signed by us, the Insured and the claimant or the claimant's legal representative. 4. Odw hunrance If other valid and collectible insurance Is available to the Insured for a loss we cover under Coverages A or B of this Coverage Part, our obligations are limited as follows: a. Primary insurance Including Printery Additional Insurance For Additional insureds This insurance is primary except when b. below applies. N this Insurance Is primary, our obligations are not affected unless any of the other Insurance Is also primary. Then, we will share with all that other Insurance by the method described in c. below. When this insurance is primary, we will not seek contributions from other insurance available to any person or organization who Is an insured under Paragraph S. in Section N - Who is An Insured. b. Excess Insurance This insurance is excess over. (1) Any of the other insurance, whether primary, excess, contingent or on any other basis: (a) That is Fire, Extended Coverage, Builder's Risk, Installation Risk or similar coverage for 'your work'; (b) That is fire, lightning or explosion insurance for premises rented to you or temporarily occupied by you with permission of the owner, (o) That is Insurance purchased by you to cover your liability as a tenant for 'property damage' to premises rented to you or temporarily occupied by you with permission of the owner, or (d) If the loss arises out of the maintenance or use of aircraft, 'autos' or watercraft to the extent not subject to Exclusion g. of Section I — Coverage A — Bodily Injury And Property Damage Liability. (a) It the loss arises out of 'property damage' to borrowed equipment or the use of elevators to the extent not subject to Exclusion j. of Section i - Coverage A - Bodily Injury And Property Damage Uabirdy. M Any other primary insurance available to you covering liability for damages arising out of the . premises or operations for which you have been added as an additional insured by attachment of an endorsement. When this insurance is excess, we will have no duty under Coverages A or B to defend the insured against any'sW if any other insurer has a duty to defend the Insured against that 'suit'. if no other Insurer defends, we will undertake to do so, but we will be entitled to the insureds rights against all those other Insurers. When this insurance Is excess over other insurance, we will pay only our share of the amount of the loss, if any, that exceeds the sum of: (1) The total amount that all such other Insurance would pay for the loss in the absence of this Insurance; and (2) The total of all deductible and self -insured amounts under all that other Insurance. We will share the remaining loss, If any, with any other Insurance that Is not described in this Excess Insurance provision and was not bought specifically to apply in excess of the Umits of Insurance shown In the Declarations of this Coverage Part. c. Method Of Sharing N all of the other insurance permits contribution by equal shares, we will follow this method also. Under this approach each insurer contributes equal amounts until it has paid its applicable limit of Insurance or none of the loss remains, whichever comes first. .Page 12 of 16 HO 00 0110 01 If any of the other insurance does not permit contribution by equal shares, we will contribute by limits. Under this method, each insurers share is based on the ratio of its applicable limit of insurance to the total applicable limits of insurance of all insurers. 6. Premium Audit r- m N �o 0 o g, 0 a. We will compute all premiums for this Coverage Part In accordance with our rules and rates. b. Premium shown in this Coverage Part as advance premium Is a deposit premium only. At the close of each audit period we will compute the earned premium for that period and send notice to the first Named insured. The due date for audit and retrospective premiums Is the date shown as the due date on the bill. H the sum of the advance and audit premiums paid for the policy period Is greater than the earned premium, we will return the excess to the first Named Insured. a. The first Named insured must keep records of the information we need for premium. computation, and send us copies at such times as we may request. Representatbns a. When You Accept Thls Policy By accepting this policy, you agree: (1) The statements in the Declarations are accurate and complete; (2) Those statements are based upon representations you made to us; and (3) We have rued this policy in reliance upon your representations. b. Unintentlonai Faiairs To Disclose Hazards If unintentionally you should fail to disclose all hazards relating to the conduct of your business that exist at the inception date of Coverage Part, we shall not deny coverage under this Coverage Part because of such failure. Separation Of insureds Except with respect to the Limits of Insurance, and any rights or duties specifically assigned in this Coverage Part to the first Named Insured, this insurance applies: a. As If each Named Insured were the only Named insured; and b. Separately to each insured against whom claim is made or'suit' is brought. Transfer Of Rights Of Recovery Against Others To Us If the insured has rights to recover all or part of any payment we have made under this Coverage Part, those rights are transferred to us. The Insured must do nothing after loss to impair them. At our request, the insured will bring 'suit' or transfer those rights to us and help us enforce them. 9. When We Do Not Renew If we decide not to renew this Coverage Part, we will mall or deliver to the first Named Insured shown in the Declarations written notice of the nonrenewai not less than 30 days before the expiration date. If notice Is mailed, proof of mailing will be sufficient proof of notice. SECTION V = DEFINMONS 1. 'Advertisement' means • the widespread public dissemination of information or images that has the purpose of inducing the sale of goods, products or services through: a. (1) Radio; (2) Television; (3). Billboard; (4) Magazine; (6) Newspaper, or b. Any other publication that is given widespread public distribution. However,'advertisement' does not include: a. The design, pririted material. information or images contained In, on or upon the packaging or labeling of any goods or products; or b. An interactivve conversation between or among persons through a computer network. 2. 'Adveriissing idea' means any idea for an 'advertisement'. 3. 'Asbestos hazard' means an exposure or threat of exposure to the actual or alleged properties of asbestos and includes the mere presence of asbestos in any form. 4. 'Auto' means a land motor vehicle, trailer or semitrailer designed for travel on public roads, including any attached machinery or equipment. But 'auto' does not Include 'mobile equipment'. S. 'Bodily injury' means bodily injury, sickness or disease sustained by a person, including mental anguish or death resulting from any of these at any time. S. 'Coverage territory means: a. The United States of America (including Its territories and possessions), Puerto Rico and Canada; b. Intemational waters or airspace, but only if the injury or damage occurs in the course of travel or transportation between any places included In a. above; or a All other parts of the world if the injury or damage arises out of: (1) Good or products made or sold by you In the territory described in a. above; HQ 00 0110 01 Page 13 of 16 M The activities of a person whose home is in the territory described in a. above, but is away for a short time on your business; or (3) 'Personal and advertising injury' offenses that take place through the Internet or similar electronic means of communication provided the insureds responsibility to pay damages is determined In the United States of America (including Its territories and possessions), Puerto Rico or Canada, in a 'suit' on the merits according to the substantive law in such territory or in a settlement we agree to. 7. 'Employee' includes a 'leased worker'. 'Employee' does not include a'temporary worker'. e. 'Employment Related Practices' means: a. Refusal to employ a person; b. Termination of a persoWs employment; or c. Employment -related practices, policies, acts or omissions, such as coercion, demotion, evaluation, reassignment, discipline, defamation, harassment, humiliation or discrimination directed at a person; or 9. "Executive officer' means a person holding any of the officer positions created by your charter, consWAon, by- laws or any other similar governing document. 10.'Hosttle fire* means one which becomes uncontrollable or breaks out from where it was intended to be. 11.'Impaired property' means tangible property, other than 'your product' or 'your work', that cannot be used or is less useful because: a it Incorporates 'your product' or 'your work' that is known or thought to be defective, deficlent, inadequate or dangerous; or b. You have failed to fulfill the terms of a contract or agreement; If such property can be restored to use by: a The repair, replacement, adjustment or removal of 'your product' or'yourwork•; or b. Your fulfilling the terms of the contract or agreement. 12.'insured contract' means: a A contract for a lease of premises. However, that portion of the contract for a lease of premises that Indemnifies any person or organization for damage by fire, lightning or explosion to premises while rented to you or temporarily occupied by you with permission of the owner is subject to the Damage to Premises Rented To You Limit described in Section n — Limits of Insurance; b. A sidetrack agreement; c. Any easement or license agreement; d. An obligation, as required by ordinance, to indemnify a municipality, except in connection with work for a municipality; e. An elevator maintenance agreement; - f. That part of any other contract or agreement pertaining to your business (Including an indemnification of a municipality in connection with work performed for a municipality) under which you assume the tort liability of another party to pay for 'bodily injury' or'properly damage' to a third person or organization. Tort liability means a liability that would be Imposed by law in the absence of any contract or agreement. Paragraph f. does not Include that part of any contract or agreement: (1) That indemnifies an architect, engineer or surveyor for Injury or damage arising out of: (a) Preparing, approving, or failing to prepare or approve, maps, shop drawings, opinions, reports, surveys, field orders, change orders or drawings and spedflcations; or (b) Giving directions or instructions, or falling to give them, If that Is the primary cause of the Injury or damage; or M Under which the insured, if an architect, engineer or surveyor, assumes liability for an Injury or damage arising out of the Insureds rendering or failure to render professional services, Including those listed in (1) above and supervisory, Inspection, architectural or engineering activities. 13.'Leased worker" means a person leased to you by a labor leasing firm under an agreement between you and the labor leasing firm, to perform duties related to the conduct of your business. 'Leased worker' does not include a "temporary worker'. 14.'Loading or unloading' means the handling of property: a After it is moved from the place where It is accepted for movement Into or onto an aircraft, watercraft or •auto'; b. While it is in or on an aircraft, watercraft or'auto'; or a While it is being moved from an aircraft, watercraft or 'auto' to the place where It is finally delivered; but loading or unloading' does not include the movement of property by means of a mechanical device, other than a hand truck, that is not attached to the aircraft, watercraft or'auto'. 15.'Mobile equipment' means any of the following types of land vehicles, including any attached machinery or equipment: a. Bulldozers, farm machinery, forklifts and other vehicles designed for use principally off public roads; b. Vehicles maintained for use solely on or- next to premises you own or rent; Page 14 of 18 HQ 00 0110 01 c. Vehicles that travel on crawler treads; ' d. Vehicles, whether self-propelled or not, maintained primarily to provide mobility to permanently mounted: (1) Power cranes, shovels, loaders, diggers or drills; or (2) Road construction or resurfacing equipment such as graders, scrapers or rollers; e. Vehicles not described in a., b., c. or d. above that are not self-propelled and are maintained primarily to provide mobility to permanently attached equipment of co the following types: (1) Air compressors, pumps and generators, including spraying, welding, building cleaning, geophysical exploration, Ilghting and well servicing equipment; 0 or c (2) Cherry pickers and similar devices used to raise or 0 W lowerworkers; co a f. Vehicles not described in a., b., a. or d. above maintained primarily for purposes other than the transportation of persons or cargo. However, self-propelled vehicles with the following LM types of permanently attached equipment are not * @mobile equipment' but will be considered autos': 1� (1) Equipment, of at least 1,000 pounds gross vehicle weight, designed primarily for. (a) Snow removal; (b) Road maintenance, but not construction or resurfacing; or (c) Street cleaning; (2) Cherry pickers and similar devices mounted on automobile or truck chassis and used to raise or lower workers; and (3) Air compressors, pumps and generators, including spraying, welding, building cleaning, geophysical exploration, lighting and well servicing equipment. 16.'Occurrence' means an accident, Including continuous or repeated exposure to substantially the same general i harmful conditions. 17. "Personal and advertising Injury' means injury, including no= consequential abodily injury', arising out of one or more of �. the following offenses: a. False arrest, detention or imprisonment; b. Malicious prosecution; c. The wrongful eviction from, wrongful entry into, or invasion of the right of private occupancy of a room, dwelling or premises that a person occupies, —" committed by or on behalf of its owner, landlord or lessor, d. -Oral, written or electronic publication of material that slanders .or libels a person or organization or disparages a person's or organization's goods, products or services; e. Oral, written or electronic publication of material that violates a persor's right of privacy; f. Copying, In your 'advertisement', a person's or organization's 'advertising idea' or style of 'advertisement'; g. Infringement of copyright, slogan, or title of any literary or artistic work, in your advertisement'; or h. Discrimination or humiliation that results in injury to the feelings or reputation of a natural person. 18.'Poilutants' mean any solid, liquid, gaseous or thermal irritant or contaminant, including smoke, vapor, soot, fumes, adds, alkalis, chemicals and waste. Waste Includes materials to be recycled, reconditioned or reclaimed 19.'Products-completed operations hazard': a. Includes all 'bodily injury' and 'property damage" occurring away from premises you own or rent and arising out of 'your product' or'your work' except: (1) Products that are still In your physical possession; or (2) Work that has not yet been completed or abandoned. However, 'your work' will be deemed completed at the earliest of the following times: (a) When all of the work called for In your -contract has been completed. (b) When all of the work to be done at the job site has been completed If your contract calls for work at more than one job site. (c) When that part of the work done at a job site has been put to its Intended use by any persort or organization other than another contractor or subcontractor working on the same project. Work that may need service, maintenance, correction, repair or replacement, but which is otherwise complete, will be treated as completed. b. Does not Include 'bodily injury' or 'property damage' arising out of: (1) The transportation of property, unless the injury or damage arises out of a condition in or on a vehicle not owned or operated by you, and that condition was created by the 'loading or unloading' of that vehicle by any insured; (2) The existence of tools, uninstailed equipment or abandoned or unused materials; or HQ 00 0110 01 Page 15- of 16 (3) Products or operations for which the classification, listed in the Declarations or In a policy schedule, states that products -completed operations are subject to the General Aggregate Umit. 20.'Property damage' means: a. Physical injury to tangible property, Inducing all resulting loss of use of that property. All such loss of use shall be deemed to occur at the time of the physical injury that caused it; or b. Loss of use of tangible property that is not physically Injured. All such loss of use shall be deemed to occur at the time of the'occuurence' that caused IL As used in this definition, computerized or electronically stored data, programs or software are not tangible property. Electronic data means Information, facts or programs: a. Stored as or on; b. Created or used on; or c. Transmitted to or from; computer software, including systems and applications software, hard or floppy asks, CD-ROMS, tapes, drives, cells, data processing devices or any other media which are used with electronically controlled equipment. 21.'Suir means a civil proceeding in which damages because of 'bodily Injury','property damage' or'personal and advertising injury' to which this insurance applies are alleged.'Sulr includes. a. An arbitration proceeding in which such damages are claimed and to which the insured must submit or does submit with our consent; or b. Any other alternative dispute resolution proceeding in which such damages are claimed and to which the insured submits with our consent. 22.'Temporary worker' means a person who is fumished to you to substitute for a permanent 'employee' on leave or to most seasonal or short-term workload conditions. 2& Tolunteer worker' means a person who a. is not your'empioyee'; b. Donates his or her work; c. Acts at the direction of and within the scope of duties determined by you; and d. Is not paid a fee, salary or other compensation by you or anyone else for their work performed for you. 24.'Your product': a. Means: (1) Any goods or products, other than real property, manufactured, sold, handled, distributed or disposed of by: (a) You; (b) Others trading under your name; or (a) A person or organization whose business or assets you have acquired; and (2) Containers (other than vehicles), materials, parts or equipment furnished in connection with such goods or products. b. includes (1) Warranties or representations made at any time with respect to the fitness, quality, durability, performance or use of'jrour producr; and (2) The providing of or failure to provide warnings or Instructions. c. Does not include vending machines or other property rented to or located for the use of others but not sold. 25.'Your work': a. Means: (1) Work or operations performed by you or on your behalf; and (2) Materials, parts or equipment fumished in connection with such work or operations. b. Includes (1) Warranties or representations made at any time with respect to the fitness, quality, durability, performance or use of'your work', and (2) The providing of or failure to provide warnings or instructions. Page 16 of 16 HQ 00 0110 01