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HomeMy WebLinkAboutResolution - 2009-R0233 - Agreement - Mcqueary Henry Bowles Troy LLP And Milliman Inc.- Health Benefits - 06/11/2009Resolution No. 2009-RO233 June 11, 2009 Item No. 6.3 RESOLUTION IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and ted to execute for and on behalf of the City of Lubbock, a Professional Services ement for health benefits brokerage and consulting services, by and between the of Lubbock, Milliman, Inc., and McQueary Henry Bowles Troy, L.L.F., and related ments. Said Agreement is attached hereto and marked as Exhibit "A" and porated in this resolution as if fully set forth herein and shall be included in the tes of the City Council. sed by the City Council this 11th day of June , 2009. ATTEST: City Secretary OVED AS TO CONTENT: City Manager OVER AS TO FORM: e��W •,044 TOM MARTIN, MAYOR City Attorney ional Sm&Consulting Agrmnt.res Resolution No. 2009-80233 SERVICES AGREEMENT This Services Agreement is entered into between and among Milliman, Inc. (Milliman), McQueary Henry Bowles Troy, L.L.P. (MHBT), and City of Lubbock (Client) as of June 11 , 2009. Milliman and MHBT have an existing contractual relationship pursuant to which Milliman provides certain services, including actuarial analysis, for the benefit of MHBT's clients. In consideration for Milliman agreeing to perform certain services for the benefit of Client, and in support of the Consulting Agreement entered into between Client and MHBT, Client agrees as follows: Services Milliman will perform services under this Services Agreement as proposed and in accordance with Exhibit A attached hereto, including specifically (i) Comprehensive Assessment of Health Plans Repots; (ii) Renewal Evaluation; (iii) BCT Report; (iv) Reserve Analysis; and (v) Financial Monitoring Report. 2. Billing Terms The fee for Milliman's services shall be as proposed on Exhibit A at "City of Lubbock — Core Platform Fee Schedule." Milliman shall submit its periodic billings to MHBT, which MHBT shall (after review and approval), submit the same to Client for payment. Client shall be obligated to pay MHBT for such billings in a commercially reasonable manner; and MHBT shall be liable to make payment to Milliman immediately upon receipt of such payments from Client. Business Associate ARreetnent Under the Health Insurance Portability and Accountability Act of 1995 (HIPAA), employer plans operating as Covered Entities are required to maintain the privacy and security of their participants' Protected Health Information (PHI). Pursuant to its services under this Agreement, Milliman will receive PHI from Client. Accordingly, Milliman and Client agree to execute a Business Associate Agreement in the form attached hereto as Exhibit B. 4. 'Perm The term of this Services Agreement will begin June 11 , 2009 and end June 10 , 2010 and may be renewed annually for two additional one year terms at the direction of the City Manager of Client. However, in no event will this Services Agreement exceed the term of the Consulting Agreement between the Client and MHBT. Client or Milliman or MHBT may terminate this Services Agreement at any time during its term by providing 30 -day written notice to the other parties. This Services Agreement shall automatically terminate on notice to Milliman of termination of the Consulting Agreement by either Client or MHBT. If this Services Agreement is terminated, MHBT and Client shall be obligated to pay Milliman far services actually performed by Milliman prior to the effective date of termination. 5. Limitation of Liability Client agrees that Milligan, its officers, directors, agents and employees, shall not be liable to Client, under any theory of law including negligence, tort breach of contract or otherwise for any DA -3023292 v I damages in excess of $75,000. In no event shall Milliman be liable for lost profits of the Client or any other type of incidental or consequential damages. The foregoing limitations shall not apply in the event of the intentional fraud or willful misconduct of Milliman. 5. Choice of Law The construction, interpretation and enforcement of this Services Agreement shall be governed by the substantive contract law of the State of Texas without regard to its conflict of laws provisions. In the event any provision of this Services Agreement is held by a court of competent jurisdiction to be invalid or unenforceable as a matter of law, the remaining provisions will stay in full force and effect to the extent appropriate and legally permissible, or as modified by such court. Any dispute arising between the parties in connection with this Agreement shall be resolved in Lubbock County, Texas, Disputes In the event of any dispute arising out of or relating to this Agreement or Milliman's services, the parties agree that the dispute will be resolved by final and binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place before a single neutral arbitrator, selected in accordance with AAA rules. The arbitrator shall have a background in insurance, actuarial science or law. The arbitrator shall have the authority to permit limited discovery, including depositions, prior to the arbitration hearing, and such discovery shall be conducted consistent with the Federal Rules of Civil Procedure. The arbitrator shall have no power or authority to award punitive or exemplary damages. The arbitrator may, in his or her discretion, award the cost of the arbitration, including reasonable attorney fees, to the prevailing party. Any award made may be confirmed in any court having jurisdiction. Any arbitration shall be confidential, and except as required by law, neither party may disclose the content or results of any arbitration hereunder without the prior written consent of the other parties, except that disclosure is permitted to a party's auditors and legal advisors. S. Third Party Distribution While Milliman's work product is prepared solely for the use and benefit of the Client, the Client is a public entity and subject to open records laws. Such information may be disclosed if the information is considered "open" pursuant to the Public Information laws of the State of Texas. However, Milliman does not intend to benefit and assumes no duty or liability to any third parties who receive Milliman's work product and may include disclaimer language on its work product so stating. The Client agrees not to remove any such disclaimer language frorn Milliman's work product. To the extent that Milliman's work product is not subject to disclosure under applicable public records laws, the Client agrees that it shall not disclose Milliman's work product to third parties without Milliman's prior written consent; provided, however, that the Client may distribute Milliman's work product in its entirety to (i) its professional service providers who are subject to a duty of confidentiality and who agree to not use Milliman's work product for any purpose other than to provide services to the Client, or (ii) any applicable regulatory or governmental agency, as required. 9. Continizent Effect -2- The parties hereto acknowledge and agree that this Services Agreement shall be of no effect unless that certain Consulting Agreement by and between the Client and MHBT shall have been approved by the City Council of the Client and other parties thereto. Address: �., , t►_ �vc� McQueary Henpy Bowles Tr y L.L.P. By: Print Name: Date; Address: 12700 Park Central Drive, 17`x' Floor Dallas, Texas 75251 -3- City of Lubbock (Client) B y: x/114 om Martin, Mayor Date: June 11, 2009 Address: 1625 13"' Street, Suite 104 Lubbock, Texas 79401 ATTEST: Q '&,-, fEhc Rebecl Garza City Secretary A PRO AS TO CONTENT: Leisa Hutcheson Director of Risk Management APPROVED AS TO FORM: �r f � r��r r s - - - � . - =� - EXHIBIT "A„ Resolution No. 2009—R0233 Mr Travis L. Sartain McQueary Henry- Bowles Troy 12700 Park Central Drive, 171h Floor Dallas, TX 75251 Dear Mr. Sartain: NIilliman, Inc. (Milliman) is pleased to present this proposal to City of Lubbock for employee benefit's consulting services. The objectives and deliverables requested are tasks and services that i�iilliman has a high level of expertise in performing and many years of experience in delivering. In short, we believe we are uniquely qualified to meet your needs: i> As a premier international consulting firm, we provide superior analysis tools, experience and expertise. Recognized as an industry leader in the areas laid out in this response, Milliman is an independent firm of consultants and actuaries. We are not affiliated with other organizations that might impair our objectivity or our focus on your needs. We are experts at what we do. We do not do everything in every location, but the services we deliver are performed exceptionally well because our flexible internal structure allows us to assemble collaborative project teams with specialized expertise. At the same time, you can expect a local team to support your organization. In summary, we will provide you broad national expertise through the service and availability of a local office that understands City of Lubbock and their unique needs. Our work: stands out for its thoroughness, relevance, and value. Niilliman's innovative application of technology adds value through creative use of data, analytical tools, and effective client communications. Through information, expertise, and technology, we help you meet and exceed your goals in the design and operation of your benefit plans. 14lilli an benefits consultants listen to what our clients need and find responses that relate directly to what we hear. Our clients receive advice and services tailored to their circumstances, both in content and scope. We are not a firm of packaged solutions. Our clients use us because we consistently deliver the services they need in a uniquely personal, professional, and creative way. They trust us as partners in their success. Milliman Health & Welfare Detailed Company Background Identification and Information Milliman, Inc. is a Nfilliman Global Firm. Founded in 1947 and incorporated in Washington State in 1957 as Niilliman and Robertson, Inc., Milliman is located in 35 cities throughout the United States. Owned and managed by approximately 235 Principals, Milliman has over 1,700 employees including a staff of more than 700 qualified consultants and actuaries. \with almost $400 million in annual revenue, N illiman is considered one of the premier actuarial Firms internationally. In the U.S., Milliman is recognized as an industry expert in assisting employers, governmental organizations, carriers, and providers with financial analysis, risk management, product development and rating and operational strategies. Building a reputation of high standards and creative solutions since its inception in 1947. Please refer to our website: %vwvw.milliman.com for additional details. The corporate headquarters contact information is: 14lilliman, Inc. 1301 Fifth Avenue, Suite 3800 Seattle, \N A 98101-2605 (206) 624-7940 (206) 340-1380 Fax Federal Employer Identification Number: 9 1-0675 64 1 Resumes of Assigned Staff Local Office Information and Biographical Profiles Milliman, Inc. 1120 South 101", Street Suite 400 Omaha, NE 68124-1088 (402) 393.9400 (402) 393.1037 Fax. ron.cornwell&� milliman. coin Milliman Health & Welfare Management of Knowledge of Medium to Actuarial Analysis — Self Funded Underwriting Large Scale Modeling, Cost Kev Staff Members Programs Expertise Clients Projections Ron Cornwell, F.S.A. X X X X Equity Principal & Practice Leader Jason Speer, F.S.A. X X X X Consulting Actuary Cathi Smetana X X X Benefits Consultant Milliman Health & Welfare City of Lubbock Service Team Ron Cornwell, F.S.A., M.A.A.A.: Ron serves as the practice leader of the Omaha Health and Welfare office. As an equity principal and actuary with N ifliman, Ron is an expert in the design, funding, rating and administration of employee benefit plans. He has written numerous articles for trade journals, such as Employee Bene/its Journal, and is frequently asked to give presentations at industry meetings. He is available for consulting with City of Lubbock as needed and will be involved in the review of most, if not all, City of Lubbock deliverables. Jason Speer, F.S.A., E.A., M.A.A.A.: Jason is a Consulting Actuary with lrfilliman. Jason has more than 11 years of experience including 2 years as a senior benefits manager at ConAgra hoods. He will serve as the project manager and technical team manager for your work. Cathi Smetana: Cathi is a Benefits Consultant with Milliman. Cathi has over 12 years of extensive Financial Data Analysis, Project Management and Accounting experience in various industries. She will be responsible for the overall quality and timelines of our work by coordinating resources, communicating results, and handling any special requests. N illiman takes a team -oriented approach to their projects. Communication is vital and weekly meetings are held to review the status of each client to ensure that needs are being met most efficiently to the client's satisfaction. The project manager must sign off on each client deliverable before release as well as giving approval at critical steps in the process. Additionally, each deliverable is reviewed by a credentialed benefits consultants and actuaries to ensure accuracy, appropriateness, and a level of quality consistent with Milliman's philosophies. The project manager delegates many of the day-to-day aspects of the projects to the appropriate consultants, getting involved where needed. This allows us to keep our fees as low as possible, yet assure our clients that they are receiving a high level of expertise. Millirnan is proposing the following actuarial services to be performed on an ongoing basis: • Comprehensive Assessment of Health Plans (CAHP) Report Designed for the mid -market employers, Milliman's CAHP Report is a customized report covering plan designs, employee contribution strategy, funding, and risk management. It includes the following: 1. Plan design benchmarking with national and local mid market surveys 2. Demographic analysis 3. Contribution strategy benchmarking, with national and local mid -market surveys 4. Actuarial analysis of rates 5. Analysis of risks involved with different levels of stop -loss G. General recommendations for each line of coverage Milliman Health & Welfare In �01 • Renewal Evaluation Our renewal evaluation is a multi -step process to help you evaluate fully -insured renewals as well as begin preliminary budgeting on self-insured plans. This process includes the following steps: o Pricing Our BenefitsCF0 suite of tools, incorporates the following information to accurately forecast your costs in the coming year and evaluate your renewals for your self-insured plans: ✓ claims experience ✓ historical enrollment ✓ catastrophic claims ✓ trend assumptions ✓ plan design changes ✓ provider contract changes ✓ stop -loss premium ✓ administration fees and expenses As fully credentialed health and welfare actuaries, we use your data to evaluate the renewal received from each carrier or third party administrator. Additionally, a trend analysis allows outliers or seasonality problems to be identified and addressed. When limited or no claims data is available, we rely on the Health Cart Guidelines, our proprietary actuarial model, census and plan designs to calculate a manual rate. o Stop Loss Analysis Designed for groups that are currently self-funded, stop -loss analysis assesses the risks and costs for various stop -loss coverage levels. Using Monte Carlo simulation, we provide a graphic display of potential scenarios to determine what options fit the employer's risk preferences and help the employer determine if their current premium is appropriate. o Plan Design Analysis Milliman's extensive experience with healthcare providers and carriers offers a distinct advantage in designing health and welfare plans within the ever-changing dynamics of the healthcare industry. Using our experience in the industry, our consultants can help design a healthcare program that meets participant and City of Lubbock needs. With healthcare costs on the rise, this analysis has gained increased importance for many employers. N illiman's proprietary actuarial models, Health Cost Guidelines and Dental Cost Guidelines are recognized as the industry standards for pricing insurance pians. Over 45 of the 50 largest health insurance carriers use the Guidelines to help them rate their plans. Using these models, our consultants and actuaries can readily value benefit design changes to ensure your healthcare program meets your financial constraints. With the recent increase in medical trend, this analysis has gained increased importance for many employers. Milliman Health & Welfare In addition, our actuaries will review the renewal for proper calculation of reserves, benefit changes, large claims, retention, administration and profit. • BCT Report The Budgeting, Contribution & Trend Report gives you an actuarial forecast of costs in the coming year leading to budget rates and employee contributions. Nlilliman's fully credentialed health and welfare actuaries use the BCT Report to quickly calculate your total annual cost by plan and tier and display variances to show the total dollar impact. The BCT Report shows the relative value of plans and coverage tiers to make sure your plan rates equitably reflect the differences in cost. After the budgeted rates are established, we model employee contributions according to your desired strategy. A trend analysis allows outliers or seasonality problems to be identified and addressed. Using our proprietary actuarial cost model, Heallh Cost Guidelines, we can calculate manual rates as an additional estimate confirming the experience rate calculation. This is only one of Nlilliman's many customizable and interactive models that can provide immediate answers to "what i#" types of questions with multiple variables. • Reserve Analysis Using actuarial projection techniques to estimate incurred claims, our actuaries can help you can determine how much you should be holding in reserves and avoid IRS and DOL compliance issues. We incorporate the following into our reserve calculations: ✓ incurred and paid claim triangles ✓ enrollment history and projections ✓ trend assumptions ✓ various reserving techniques • Financial Monitoring Report Nfilliman's Financial Monitoring Report (FMR) provides the answers a benefits manager needs to facilitate communications with participants, accounting and Finance. FZv1R brings together claims experience, benefits paid, expenses, and gross and net costs, to name just a few items, in one financial report. It performs preliminary auditing of data to confirm accuracy of reports. Up-to-date forecasting leveraged through actuarial analysis turns "data" into "information" giving proactive management of expectations through Finance. Project Management Plan As described above, we work as a team to ensure we meet or exceed your expectations. With that said, Cathi Smetana will be your primary contact and will be responsible for the management of the City of Lubbock deliverables with support as needed from Jason and Ron. Ron Cornwell has overall responsibility for the Omaha Health and Welfare Practice and will be involved with peer review and consulting as needed. Jason Speer has primary responsibility for management and review of all our deliverables. Cathi, with the support of Ron, Jason and the entire Nlilliman Omaha office of 15+ consultants will work closely with you in the following areas: Milkman Health & Welfare ✓ scheduling meetings and timelines ✓ preparing data requests ✓ soliciting the proper resources and expertise ✓ utilizing the correct models ✓ applying the correct actuarial methodology ✓ primary contact for any questions In addition to the specific services mentioned, we will be available on an ongoing basis for future questions on these or other topics. Please note that Milliman holds quality and accuracy in the highest regard. We believe that documented peer review of all our deliverables is necessary to ensure the highest quality. Most, if not all, of our clients feel this is time and money well spent given the large financial ramifications of the decisions we advise thein on. Technical Considerations Many of our technical capabilities are described within the preceding paragraphs. To summarize, • Health Cost Guidelines - used b}, 45 of the 50 largest health carries, Health Cost Guidelines is recognized as the industry standard for measuring group health costs. • Our actuaries use the Benefits CFO suite of tools, to forecast costs and calculate reserves based on your unique claims experience. • Familiarity with insurance carrier systems reports - with extensive experience from previous clients, we are familiar with the format and structure of their reports and have developed a template for processing data efficiently that ensures we can keep the schedule and budget. • Research - as a large international firm we produce an extensive amount of research for our clients as well as general industry knowledge. Some of these are listed below and are produced on a regular basis or as the environment dictates + Client Action Bulletins Benefits Perspectives newsletter i Research Reports Industry surveys Health Cost Index Report • Ongoing industry knowledge - given our position within the industry, we take a proactive role in monitoring our clients' needs and looking for opportunities for improvement. -+ Legislative: State and Federal -� Trends Carriers Defined Contribution Milliman Health & Welfare H Cost Proposal As ,you requested, for this project we are bidding on an annual fee basis according to the following schedule: City of Lubbock — Core Platform Fee Schedule Milliman Core Platform Fee:1.5$ 1 pe1n Number of Employees: 1942 Monthly Fee: $2,932.42 Annual Fee: $35,189.04 We have a long tradition of providing maximum value to our clients. Our clients tell us that our services are of the highest quality and our fees are a worthy investment for the service and expertise uniquely provided by Milliman. We trust you will feel the same. Milliman Health & Welfare EXHIBIT B BUSINESS ASSOCIATE AGREEMENT Resolution No. 2009—RO233 This BUSINESS ASSOCIATE AGREEMENT ("Agreement") is entered into on this 11th day of June_, 2009 by and between City of Lubbock ("Client") and Milliman, Inc. ("Milliman"). RECITALS A. Client is a Covered Entity and is therefore subject to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and its implementing regulations, including the Standards for Privacy of Individually Identifiable Health Information (the "Privacy Rule") and the Security Standards for the Protection of Electronic Protected Health Information (the "Security Rule"). B. Protected Health Information received from Client or created or received by Milliman on behalf of Client ("PHI") may be needed for Milliman to perform the services (the "Services") requested by Client and described in the Consulting Services Agreement between the parties (the "Consulting Agreement"). C. Milliman and Client agree that to the extent Milliman needs to access PHI to perform the Services, it will be acting as a Business Associate of Client and may use PHI only as described in this Business Associate Agreement. AGREEMENTS In consideration of the Recitals and the mutual agreements below, the parties agree as follows: 1. Defined Terms. Capitalized terms used, but not otherwise defined, in this Agreement shall have the same meaning as those terms in the Privacy Rule and the Security Rule. 2, Milliman's Obligations and Permitted Activities. (a) Milliman agrees to not use or further disclose PHI other than as required to perform the Services, requested by Client or Required By Law. (b) Milliman agrees to use reasonable safeguards to prevent use or disclosure of PHI other than as provided for by this Agreement, and shall develop, implement, maintain and use appropriate administrative procedures, and physical and technical safeguards, to reasonably preserve and protect the confidentiality, integrity and availability of electronic PHI. (c) Milliman agrees to report to Client any use or disclosure of PHI not provided for by this Agreement. In addition, Milliman agrees to report to Client any Security Incident of which Milliman becomes aware; provided, however, that the parties acknowledge and agree that this section constitutes notice by Milliman to Client of the existence and occurrence of any and all attempted but unsuccessful Security Incidents arising during the term of this Agreement. Unsuccessful Security Incidents shall include, but not be limited to, pings and other broadcast attacks on Milliman's firewall, port scans, unsuccessful log -on attempts, denials of service and any combination of the above, so long as such incidents do not result in unauthorized access, use or disclosure of Client's electronic PHI. (d) Milliman agrees to ensure that any agent or subcontractor to whom it provides PHI agrees to the same restrictions and conditions that apply through this Agreement to Milliman with respect to such PHI. (e) If, in order to determine Client's compliance with the Privacy Rule, the Secretary requires access to Milliman's internal practices, books and records relating to the use and disclosure of PHI, Milliman agrees to make such information reasonably available. (f) At Client's written request, Milliman agrees to provide access to PHI maintained in a Designated Record Set in order to assist Client in meeting its requirements under the Privacy Rule. (g) At Client's written request, Milliman agrees to make any amendment(s) to PHI maintained in a Designated Record Set as Client so directs or agrees to pursuant to the Privacy Rule. (h) At Client's written request, Milliman agrees to assist Client in documenting disclosures of PHI made by Milliman as necessary to permit Client to respond to a request by an Individual for an accounting of disclosures of PHI in accordance with the Privacy Rule. Client acknowledges and agrees that neither this Agreement nor the Consulting Agreement requires Milliman to make any disclosure for which an accounting would be required under the Privacy Rule. (i) Milliman may disclose PHI for Milliman's proper management and administration, provided that: (i) Milliman obtains reasonable assurances from the person to whom PHI is disclosed that it will remain confidential and used or further disclosed only as Required By Law or for the purpose for which it was disclosed to the person; and (ii) the person notifies Milliman of any instances of which it is aware in which the confidentiality of PHI has been breached. Milliman also may make disclosures that are required by law. (j) Milliman may use PHI to provide Data Aggregation services to Client as permitted by the Privacy Rule. (k) Milliman may, at its option: (i) Deidentify PHI in accordance with the requirements of the Privacy Rule and maintain such deidentified health information indefinitely; provided that all identifiers are destroyed or returned in accordance with this Agreement. (ii) Create a Limited Data Set for the purpose of providing the Services, provided that Milliman: [a] Does not use or further disclose PHI contained in the Limited Data Set except as necessary to provide the Services or as provided for in this Agreement or otherwise Required By Law; ]b] Uses appropriate safeguards to prevent the use or disclosure of PHI contained in the Limited Data Set other than as provided for by this Agreement; [c] Reports to Client any use or disclosure of PHI contained in the Limited Data Set of which Milliman becomes aware that is not provided for by this Agreement; [d] Ensures that any agents or subcontractors to whom it provides access to the Limited Data Set agree to the same restrictions and conditions that apply to Milliman under this Agreement; and [e] Does not re -identify PHI or contact the Individuals whose information is contained within the Limited Data Set, 3. Client's Obligations. (a) Client shall not request Milliman to use or disclose PHI in any manner that would not be permissible under the Privacy Rule or the Security Rule if done by Client. If Client requests Milliman to make a disclosure for which an accounting must be created under this Agreement, Client shall provide Milliman prior written notice that such disclosure must be accounted for under the Privacy Rule so that Milliman may ensure its compliance with such requirement. (b) Client shall provide Milliman with only that PHI which is minimally necessary for Milliman to provide the Services. (c) Client shall clearly and conspicuously designate all PHI as such before providing it to Milliman. 4. Term and Termination. (a) Term. This Agreement shall be effective as of the date first written above, and shall terminate when all PHI is destroyed or returned to Client. If Milliman determines, in accordance with subsection 4(c)(ii) below, that it is infeasible to return or destroy PHI, the protections of this Agreement with respect to such PHI shall remain in effect until such PHI is returned or destroyed. (b) Termination. Upon Client's knowledge of a material breach by Milliman, Client shall either: (i) Provide an opportunity for Milliman to cure the breach or end the violation and terminate this Agreement if Milliman does not cure the breach or end the violation within the time specified by Client; or (ii) Immediately terminate this Agreement if Milliman has breached a material term of this Agreement and cure is not possible. (c) Effect of Termination.. (i) Except as otherwise provided in subsection 4(c)(ii) below, upon termination of this Agreement for any reason, Milliman shall return or destroy all PHI. This provision shall also apply to PHI that is in the possession of subcontractors or agents of Milliman. (ii) If Milliman determines that returning or destroying any or all PHI is infeasible, Milliman shall extend the protections of this Agreement to such PHI, and limit further uses and disclosures of PHI to those purposes that make the return or destruction infeasible, for so long as Milliman maintains such PHI. Client hereby acknowledges and agrees that infeasibility includes Milliman's need to retain PHI for purposes of complying with its work product documentation standards. 5. Miscellaneous. (a) Reoulatonr References. A reference in this Agreement to a section in the Privacy Rule or the Security Rule means the section as in effect or as amended, and for which compliance is required. (b) Amendment. The Parties agree to take such action as is necessary to amend this Agreement from time to time as is necessary for Client to comply with the requirements of the Privacy Rule, the Security Rule and HIPAA. (c) Conflicts. Any provision of the Consulting Agreement that is directly contradictory to one or more terms of this Agreement ("Contradictory Term") shall be superseded by the terms of this Agreement only to the extent of the contradiction, only for the purpose of Client's compliance with the Privacy Rule or the Security Rule and only to the extent that it is reasonably impossible to comply with both the Contradictory Term and the terms of this Agreement. MILLINC. "Cl�l( Q 7tF(r(CLIFN— BYA - BY - Its Its