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HomeMy WebLinkAboutResolution - 2012-R0397 - PO - AT&T Global Services Inc.- Annual Maintenance Services Agreement - 10/25/2012Resolution No. 2012-RO397 October 25, 2012 Item No. 5.10 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock is hereby authorized and directed to execute for and on behalf of the City of Lubbock, Purchase Order No. 33000301 for an Annual Maintenance Service Agreement per DIR-SDD-1465, by and between the City of Lubbock and AT&T Global Services, Inc. of Dallas, Texas, and related documents. Said Purchase Order is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council on October 25, 2012 KAREN GIBSON, MAYOR PRO TEM ATTEST: . CP Rebe ca Garza, City Secret APPROVED AS TO CONTENT: (--tn " /'�' 1% Mark kearwMd, Assistant City Manager Chief Information Officer APPROVED AS TO FORM: Resolution N0. 2012—RO397 Page - 1 ity of PURCHASE ORDER Date - 1Q/09/2012 iubbo&Order Number 33000301 000 OP TEXAS Branch/Plant 3409 TO: AT&T GLOBAL SERVICES INC PO BOX 8102 AURORA Illinois 60507-8102 SHIP TO: CITY OF LUBBOCK RADIO REPAIR SHOP ATTN: CLIFFORD CROW 530 36TH STREET, SUITE 200 LUBBOCK Texas 79404 INVOICE TO: CITY OF LUBBOCK ACCOUNTSPAYABLE P.O. BOX 2000 LUBBOCK, TX 79457 BY: Malta lvarez Director ofArchasing & Contract Management Ordered 10/08/2012 Freight Requested 10/08/2012 Taken By D.TORRES Delivery PER C.CROW/REQ 40473 DIR-SDD-1465 Description/Supplier Item Ordered Unit Cost UM _ Extension Request Date 66120838 Maintenance 1.000 4,239.7900 EA 4,239.79 10/31/2012 Water Reclamation Plant 66123184 Maintenance 1.000 64,678.3800 EA 64,678.38 10/31/2012 Municipal Square 66123187 Maintenance 1.000 13,740.9000 EA 13,740.90 10/3112012 Municipal Building 66123188 Maintenance 1.000 7,710.2900 EA 7,710.29 10/31/2012 Municipal Hill 66123189 Maintenance 1.000 4,007.4400 EA 4,007.44 10/31/2012 Airport 66123191 Maintenance 1.000 3,130.9700 EA 3,130.97 10/31/2012 Police Academy 66123192 Maintenance 1.000 78,239.7300 EA 78,239.73 10/31/2012 LP&L BC 66123193 Maintenance 1.000 1,706.1600 EA 1,706.16 10/31/2012 Vector Control City of PURCHASE ORDER 4lubbock "�411 TO: AT&T GLOBAL SERVICES INC PO BOX 8102 AURORA Illinois 60507-8102 INVOICE TO: CITY OF LUBBOCK ACCOUNTSPAYABLE P.O. BOX 2000 LUBBOCK, TX 79457 Ordered 10/08/2012 Freight Requested 10/08/2012 Taken By Delivery PER C.CROW/REQ 40473 Page - 2 Date - 10/09/2012 Order Number 33400301 000 OP Branch/Plant 3409 SHIP TO: CITY OF LUBBOCK RADIO REPAIR SHOP ATTN: CLIFFORD CROW 530 36TH STREET, SUITE 200 LUBBOCK Texas 79404 BY: DIR-SDD-1465 D.TORRES Description/Supplier Item Ordered_ Unit Cost UM— Extension Request Date 66123194 Maintenance 1.000 4,105.9300 EA 4,105.93 10131/2012 Fire Admin bldg 66123195 Maintenance 1.000 2,328.4800 EA 2,328.48 10/31/2012 LP&L Cooke Plant 66123197 Maintenance 1.000 3,401.4900 EA 3,401.49 10/31/2012 Water Treatment Plant 66123198 Maintenance 1.000 2,995.2000 EA 2,995.20 10/31/2012 Health Department 66123199 Maintenance 1.000 1,437.6000 EA 1,497.60 10/31/2012 Police Property Room 66123200 Maintenance 1.000 3,063.7200 EA 3,063.72 10/31/2012 Civic Center 66123201 Maintenance 1.000 1,497.6000 EA 1,497.60 10/31/2012 Mahon Library 66123202 Maintenance 1.000 1,468.8000 EA 1,468.80 10/31/2012 Airport Maintenance Shop lub�o'yoc'k TEXAS TO: PURCHASE ORDER AT&T GLOBAL SERVICES INC PO BOX 8102 AURORA Illinois 60507-8102 SHIP TO: Page - 3 Date - 10/09/2012 Order Number 33000301 000 OP Branch/Plant 3409 CITY OF LUBBOCK RADIO REPAIR SHOP ATTN: CLIFFORD CROW 530 36TH STREET, SUITE 200 LUBBOCK Texas 79404 INVOICE TO: CITY OF LUBBOCK ACCOUNTSPAYABLE P.O. BOX 2000 LUBBOCK, TX 74457 BY: Marta lvarez Qi tar❑ urctiasing & Contract Management Ordered 10/08/2012 Freight Requested 10/08/2012 Taken By Delivery PER C.CROW/REQ 40473 DIR-SDD-1465 Description/Supplier Item Ordered Unit Cost UM 16148970 Maintenance 1.000 945.6000 EA Buddy Holly Center 66207528 Maintenance 1.000 3,760.1400 EA Special Operations 66207527 Maintenance 1.000 2,448.0000 EA Coliseum Terms NET DUE ON RECEIPT REQUIRED PRIOR TO INSTALLATION: D.TORRES Extension Request Date 945.60 10/31/2012 Total Order 3,760.14 10/31/2012 2,448.00 10/31/2012 204,966.22 COMMERCIAL GENERAL LIABILITY — PER OCCURRENCE - $1,000,000: General Aggregate. AUTOMOBILE LIABILITY — $1,000,000: Combined single limit for any auto. WORKERS COMPENSATION or Employer's Liability and/or Occupational Medical and Disability. Copies of the endorsement required. City of Lubbock is named additional insured on Auto/General Liability on a primary and non-contributory basis with waiver of subrogation in favor of the City of Lubbock on all coverage's. To include products of completed operations endorsement. This purchase order encumbers funds in the amount of $204,966.22 awarded to AT&T Global Services of Dallas, Texas, on October 25, 2012. The following is incorporated into and made part of this purchase order by reference: Statement of Work, 20120503-0174 dated October 3, 2012 from AT&T Global Services of Dallas, Texas and State of Texas Department of Information Resources, Contract DIR-SDD-1465. Resolution# Z©12-- o39� ClgY LUBBOCK ATTEST: " Karen Gibson, Mayor Pro Tem Rebec a Garza, City Secretary at&t Statement of Work �d Ia �Qaa-�a15 AT&T Equipment Solutions - Voice Equipment Resale and Support Services Addendum Voice Addendum ECATS No.: 20120503-0174 DR SDD-1465 SOW FCATS No.: CPR: CUSTOMER Legal Name ("Customer") AT&T Global Services AT&T Branch Sates Contact Name City of Lubbock SBC Global Services, Inc. dba AT&T Global Name: Tracy Steen-Millican Services ("AT&T") CUSTOMER Address AT&T Corp, Address and Contact AT&T Branch Sales Contact Information 1301 Broadway One AT&T Plaza 410 West Missouri Avenue #118 Lubbock, TX 79401 Dallas, TX 75202 Midland, TX 79701 Attn: General Attorney Email: ts8733@att.com CUSTOMER Contact CUSTOMER Billing Address AT&T Contact Information Name: Clifford Crow Attention. Telecom Name: Tracy Steen-Millican Telephone: (806) 775-2357 P O Box 2000 Address: 410 West Missouri Avenue #118 Fax: (806) 774-8908 Lubbock, TX 79457 City: Midland, TX 79701 Email: ccrow@mylubbock.us Telephone: (432) 498-2505 Customer Number: 20095518 Email: ts8733@att.com This Statement of Work ("SOW") is part of the Voice Addendum between AT&T and Customer referenced above ("Addendum"). Any services or equipment provided by AT&T under this SOW shall be governed by the terms and conditions contained herein, and by the terms of the Addendum. To the extent any terms and conditions contained in this SOW conflict with those of the Addendum, the terms of this SOW shall prevail, only with respect to orders under this SOW. This SOW is effective, and is incorporated into and made part of the Addendum, on the date when signed by the latter of both Customer and AT&T. This SOW may be withdrawn by AT&T if not signed and returned by the Customer within sixty (60) days from the Date of Submission. AGREED: CUSTOME . ity of Lub ckt(DIR SDD-1465) Y. �12 (Authorized A t or Representative) (Tvned or Printed Name) Karen Gibson"r (Title) Mayor Pro Tern (Date) ATTEST AGREED: AT&T Glob Services By: {iL I (Authorized Agent or Representative) (Typed or Printed Name) t- (J /i ! f *-P) (Title) 471 ., C', -�T (Date) I_1»:191TI:IIlA�2i6IK9I►19:1►k9 /0 /3l7,0 ;1 - APPROVED AS TO FORM eber Garza, City Sec tary Mark earwood, ief Inform ion Officer a r Ra tent Ci At n AT&T and Customer Confidential Information Voice Addendum Nortel SOW 090910 Page 1 of 7 a l & l Date of Submission: 10/10/12 DIR SDO-1465 SELECTION OF EQUIPMENT SERVICE PLAN: AT&T Maintenance Services: X - Complete X - Essential ❑ Dedicated X - Custom ACCEPT - Customer Initials: ________ DECLINE - Customer Initials: Initial Term: 1 Year From: 10/25/12 To: 10/24/13 Annual Price: $204,966.23 Service Plan Payment Terms (default is annual): ❑Prepay X - Annual ❑Semi -Annual ❑Quarterly ❑Monthly Remittance of invoices rendered by AT&T Global Services for Service Plans should be to AT&T Global Services, ATTACHMENTS: 1. SCOW, PIG 2. Bill of Materials for Equipment and Services X 3. Invoicing Schedule and Payment Terms 4. Implementation Timeline 5. Certificate of Acceptance 6. Other: DIR # DIR SDD - 1465 BILL OF MATERIALS FOR EQUIPMENT AND SERVICES EQUIPMENT COVERED UNDER MAINTENANCE PLAN: Contract #66120838 3202 !wast 36'h Street Lubbock, TX 79401 AT&T Maintenance Services — Complete with Pass Basic Annual Rate: 84,239.79 (1) Meridian 1 Option 11 C Compact — Serial #1 0261 757 — Software Release 3.0 (1) Universal Trunk Card (1) TMDI T-1 Card (1) Analog Message Waiting Line Card (1) 11C Compact Digital Line Card (1) Maintenance Terminal (1) Maintenance Printer (1) SEBII Maintenance Modem (1) US Robotics Modem (1) Adtran T-1 ESF CSU Associated PBX Telephone Sets Contract #66123184 916 Texas Lubbock, TX 79401 AT&T Maintenance Services — Complete with Pass Basic Annual Rate: $64,678.38 (1) Nortel CS1000 — Serial #201125 — Software Release 7.5 (1) Line Side T-1 Card (11) Dual Port DTI/PRI Cards (9) Universal Trunk Cards (2) TMDI T-1 Cards (3) Succession Media Cards AT&T and Customer Confidential Information Voice Addendum Nortel SOW o9o91 o Page 2 of 7 at&t (17) Digital Line Cards (9) Analog Message Waiting Line Cards (3) Digitone Receiver Card (1) Telstrat Card 740-01060-01 (1) 24-Channei 703t Call Pilot Voice Messaging System — Dongle ID 10307128 — Software Release 4.04 (1) Maintenance Terminal (1) Maintenance Printer (1) SEBII Maintenance Modem (2) US Robotics Modem (1) Interalia 4 -Port Announcer Associated PBX Telephone Sets Contract #66123187 162513 1h Street Lubbock, TX 79401 AT&T Maintenance Services — Complete with Pass Basic Annual Rate: $13,740.90 (1) Meridian 1 Option 11 C — Serial #318832241 — Software Release 6.0 (2) Universal Trunk Cards (2) PRI T-1 Cards (17) Digital Line Cards (7) Analog Message Waiting Line Cards (2) Telstrat Card 740-01060-01 (1) Maintenance Terminal (1) Maintenance Printer (1) SEBII Maintenance Modem (2) US Robotics Modem Associated PBX Telephone Sets Contract #66123188 600 Municipal Drive Lubbock, TX 79403 AT&T Maintenance Services — Complete with Pass Basic Annual Rate: $7,710.29 (1) Meridian 1 Option 11C —Serial #10013409 —Software Release 5.5 (2) Universal Trunk Cards (2) PRI T-1 Cards (7) Digital Line Cards (3) Analog Message Waiting Line Cards (3) Telstrat Card 740-01060-01 (1) Maintenance Terminal (1) Maintenance Printer (1) SEBII Maintenance Modem (1) US Robotics Modem (1) Interalia Announcer Associated PBX Telephone Sets Contract #66123189 5401 North Martin Luther King Boulevard Lubbock, TX 79401 AT&T Maintenance Services — Complete with Pass Basic Annual Rate: $4,007.44 (1) Meridian 1 Option 11 C — Serial #10013134 — Software Release 3.0 (1) Universal Trunk Cards (1) PRI T-1 Cards (3) Digital Line Cards (2) Analog Message Waiting Line Cards (1) Maintenance Terminal (1) Maintenance Printer (1) SEBII Maintenance Modem (1) US Robotics Modem Associated PBX Telephone Sets AT&T and Customer Confidential Information Voice Addendum Nortel SOW 090910 Page 3 of 7 ¢ a. at&t Contract #66123191 508 Davis Avenue Lubbock, TX 79401 AT&T Maintenance Services — Essential with Pass Basic Annual Rate: $3,130.97 (1) Meridian 1 Option 11 C — Serial 910102817 — Software Release 3.0 (1) Universal Trunk Cards (1) TMDt T-1 Cards (2) Digital Line Cards (1) Analog Message Waiting Line Cards (1) Maintenance Terminal (1) Maintenance Printer (1) SEBII Maintenance Modem (1) U5 Robotics Modem Associated PBX Telephone Sets Contract #66123192 1301 Broadway Lubbock, TX 79401 AT&T Maintenance Services — Complete with Pass Basic (1) Avaya CS1000 — SeriaS #318840727 — Software Release 7.5 (2) Universal Trunk Cards (2) PRI T-1 Cards (1) Line Side T1 Card (3) Succession Media Cards (5) Digital Line Cards (2) Analog Message Waiting Line Cards (2) Telstrat Card 740-01060-01 (1) Maintenance Terminal (1) SEBII Maintenance Modem (1) US Robotics Modem (1) MI RAN Card (56) IP ISM's Associated PBX Telephone Sets Chrysalis Sonata CTI, CECB IVR Avaya MPS 500 IVR Contract #66123193 401 North Ash Lubbock, TX 79401 AT&T Maintenance Services — Complete (1) Meridian Fiber Remote Cabinet (1) Universal Trunk Cards (2) Digital Line Cards (1) Analog Message Waiting Line Cards (1) Interalia 2 -Port Announcer Associated PBX Telephone Sets Annual Rate: $78,239.73 Annual Rate: $1,706.16 Contract #66123194 1515 East Ursaline Lubbock, TX 79401 AT&T Maintenance Services — Complete with Pass Basic Annual Rate: $4,105.93 (1) Meridian 1 Option 11C -- Serial #10258676— Software Release 3.0 (2) Universal Trunk Cards (1) TMDI T-1 Cards (4) Digital Line Cards (1) Analog Message Waiting Line Cards (1) Telstrat Card 740-01060-01 (1) Maintenance Terminal (1) Maintenance Printer AT&T and Customer Confidential Information Voice Addendum Nortel SOW 090910 Page 4 of 7 - at&t (1) SEBII Maintenance Modem (1) US Robotics Modem (1) Adtran ACE T-1 CSU Associated PBX Telephone Sets Contract #66123195 3500 Slaton Highway Lubbock, TX 79404 AT&T Maintenance Services — Complete (1) Norstar Modular IGS (1) Analog Station Module (1) LS/DS Trunk Cartridge (1) Digital Trunk Interface (1) Digital Station Module (1) 2 -Port Fiber Expansion Card Associated Norstar Telephone Sets Annual Rate: $2,328.48 Contract #66123197 6001 North Guava Lubbock, TX 79401 AT&T Maintenance Services — Complete with Pass Basic Annual Rate: $3,401.49 (1) Meridian 1 Option 11 Mini — Serial #10260812 — Software Release 3.0 (1) Universal Trunk Card (1) TMDI T-1 Card (1) Analog Message Waiting Line Card (1) Opt 11 Mini Digital Line Card (1) Maintenance Terminal (1) Maintenance Printer (1) SEBA Maintenance Modem (1) Adtran T-1 ESF CSU Contract #66123198 1902 Texas Avenue Lubbock, TX 79401 AT&T Maintenance Services — Essential (1) Fiber Remote Cabinet (5) Digital Line Cards (3) Analog Message Waiting Line Cards Associated PBX Telephone Sets Contract 966123199 1010 9`h Street & Texas Lubbock, TX 79401 AT&T Maintenance Services — Essential (1) Fiber Remote Cabinet (3) Digital Line Cards (1) Analog Message Waiting Line Cards Associated PBX Telephone Sets Contract #66123200 1501 6'h Street Lubbock, TX 79401 AT&T Maintenance Services — Complete (1) Fiber Remote Cabinet (2) Universal Trunk Cards (3) Digital Line Cards Voice Addendum Nortel SOW 090910 Annual Rate: $2,995.20 Annual Rate: $1,497.60 Annual Rate: $3,063.72 AT&T and Customer Confidential Information Page 5 of 7 -` at&t (3) Analog Message Waiting Line Cards (1) Interalia Announcer Associated PBX Telephone Sets Contract #66123201 1306 9'h Street Lubbock, TX 79401 AT&T Maintenance Services — Essential Annual Rate: $1,497.60 (1) Fiber Remote Cabinet (3) Digital Line Cards (1) Analog Message Waiting Line Cards Associated PBX Telephone Sets Contract #66123202 5900 North Walnut Lubbock, TX 79401 AT&T Maintenance Services — Essential Annual Rate: $1,468.80 (1) Norstar Modular ICS Key System (1) LS1DS Trunk Card (1) Digital Trunk Interface Associated Norstar Telephone Sets Contract #16148970 1801 Avenue G Lubbock, TX 79401 AT&T Maintenance Services — Essential Annual Rate: $945.60 (1) Fiber Remote Cabinet (1) Digital Line Card (1) Analog Message Waiting Line Card (1) Universal Trunk Card Associated PBX Telephone Sets Contract # 66207528 2501 Avenue C Lubbock, TX 79404 AT&T Maintenance Services Complete with Pass Basic Annual Rate: $3,760.14 (1) Meridian 1 Option 11 C — Serial #10240028 — Software Release 3.0 (1) Universal Trunk Cards (1) PRI T-1 Cards (3) Digital Line Cards (1) Analog Message Waiting Line Cards (1) Maintenance Terminal (1) SEBIl Maintenance Modern (1) Digital Link Solo T-1 CSU (1) MDR Buffer Box Associated PBX Telephone Sets Contract # 66207527 401 North Boston Lubbock, TX 79415 AT&T Maintenance Services — Complete (1) Norstar Modular IGS Key System (1) LS/DS Trunk Card (1) Digital Trunk Interface (1) Digital Station Module (3) Analog Station Modules (1) 6 -Part Expansion Module Associated Norstar Telephone Sets Voice Addendum Nortel SOW 090910 Annual Rate: $2,448.00 AT&T and Customer Confidential Information Page 6 of 7 a &t EQUIPMENT NOT COVERED UNDER MAINTENANCE PLAN: Headsets, portable/wireless/cordless telephone sets, answering machines, UPS systems, power conditioners, power supplies, batteries, charger kits, perishable /consumable commodities such as printer ribbons, printer cartridges, etc. Avotus InteleControl Attendant Pro is excluded. SPECIAL TERMS AND CONDITIONS: Avaya's Partner Assurance Support Services Basic (GE4300) allows AT&T the ability to provide 3`d tier and corrective content support on those systems noted above. Coverage on the Avaya MPS 500 IVR will be provided directly by Avaya as noted below: QTY Part # Description 1 GT6301 CPI Avaya Express Base MPS 500 New/Upgrade Sys w/HW or TMS - Customer Care (M -F, 9:00-17:00 local time) - SLNCPI 2 GT6301 CP2 Avaya Express MPS500 INCREM SPCH SRVR - Customer Care (M -F, 9:00-17:00 local time) - SLNCP2 48 GT6301 CP6 Avaya Express LICENS FOR NEW SYS -Customer Care (M -F, 9:00-17:00 local time) - SLNCP6 2 GT6301 CP7 Avaya Express MPS 500 DATABASE CLIENT -Customer Care (M -F, 9:00-17:00 local time) - SLNCP7 24 GT6305COB Avaya Express SSIIVR Nuance speech license/channel per channel 1st Language (Tier 1)-SLNCQ8 24 GT6305CR2 Avaya Express SSIIVR Nuance speech license/channel per channel 1st Language (Tier 3) - SLNCR2 48 GT6305CR6 Avaya Express SSIIVR Nuance speech license/channel per channel 1st Language (TTS) - SLNCR6 Chrysalis Premium 24x7 Service and Support plan for IVR, Sonata CTI, CEC13 Description of Premium (24x7) Service and Support Plan If a failure of the Software should occur that has a material adverse effect on customer's ability to use the software ('emergency'), Chrysalis shall use its best efforts to isolate the defect or failure and install at Customer's site a program fix or patch. Chrysalis shall respond within two (2) hours of notice of the failure seven days a week, 24 hours a day, 365 days of the year including holidays. Failures of the Software which do not constitute an emergency shall normally be corrected and a program fix or patch tested at the customer's site within 48 hours of notice of the failure including weekends and holidays. Details on the terms and conditions of maintenance and warranties are available in separate documents. The Service and Support Plan does not cover changes requested by the customer, changes made by the customer or agents of the customer or changes to the database access. These items can be modified using the Change Order Process. As long as the customer has purchased Service and Support Plan coverage, they will be given top priority in either responding to trouble calls or implementing change requests. AT&T and Customer Confidential Information Voice Addendum Nortel SOW 090910 Page 7 of 7