HomeMy WebLinkAboutResolution - 2014-R0325 - Approve LECD Budget For FY2014-15 - 09/25/2014RESOLUTION
WHEREAS, under the authority of Texas Health and Safety Code Section
772.301 through 772.329, Lubbock County voters approved in a Lubbock County
election, April 5, 1986, the creation of the Lubbock Emergency Communication District;
and
WHEREAS, the Lubbock Ernergency Communication District Beard of Managers
approved a proposed budget for FY 2014/2015 acting under the authority of Texas I lealth
and Safety Code Section 772.301 through 772.329; NOW THEREFORE:
BE IT RESOLVED BY THE CITY COUNCIL OF TI -II? CI'T'Y OF LUBBOCK:
THAT the Lubbock City Council hereby approves the Lubbock Emergency
Communication District Proposed Budget for Discal Year 201412015. Said Budget is
attached hereto and incorporated as if fully set forth herein.
Passed by the Lubbock City Council this 25th day of September , 2014,
C R BERTSON, MAYOR
ATTEST:
Rebe a Gar7.a, City Secretary
AS TO CONTENT:
Loomis, City Manager
APPROVED AS TO FORM:
r
A CPU ey
Reso-LECD-FY14-15
9.15.14
LUBBOCK EMERGENCY
COMMUNICATION DISTRICT
1989 ��� 2014
PROPOSED
BUDGET
FISCAL YEAR 2014-2415
"...to provide the best possible, trouble free 9-1-1 itetwork
_,dor the citizens ►tie serve... "
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
PROPOSED BUDGET FY
2014-2015
BUDGET
BUDGET
ITEM
2013-2014
2014.2015
REVENUE
Service Fee
_
$2,458,100
Interest
_ _
$3,550
_
TOTAL PROJECTED REVENUE
I
52,461 660
RESERVES
Existing Funds
54006,800
TOTAL ALLOCATED FUNDS
OPERATING EXPENSE
SALARY/EMPLOYEE EXPENSE
Salaries - Full Time
5580.300
5675,800
Salaries - Part Time
53.500'
S2,500
Retirement Expense
$70,000
_
$80,000
Insurance Benefit
$100,000
_ $115,000
WorkersCompensation
$3,500
$4,500
Unemployment
S4.0001
$4,500
FICA Tax
$50,000
$57,000
_
Payroll Service
$1,500
$1,500
Employment E_xpensa
S3,000
S3,000
_
Other Benefits
$55,000
$70,000
TOTALSALARY/EMPLOYEE EXPENSE
$874,000
$1,013,600
SUPPLIES
OHI<e/Oparaeng Supplies
$2,600
$2,300
Other Supplies _
$4,400
$3,900
Educational Supplies
$1,000
$800
Postage
$1,200
$1,000
Mapping Supplies_
5600
$400
Printing _
51 500
$1.200
TOTAL SUPPLIES
$11,300
$9,600
MAINTENANCE
Office/Communication Equipment Maintenance
$1,700
$1,300
Computer Equipment Maintenance
$5,900
54,450
Faclllty Maintenance
$600
$500
Small Tools 8 Equipment _
$800
$600
Rent/Lease Machinery
_
_
$2,400
$2,400
_
TOTAL NC
$11000
$9,250
OTHER SERVANCE
OTHER SERVICES/EXPENSES
RentlLeasa Facil_ties
$53,100
$53,100
Taxa. 9-1-1 Alliance _
$18,000
$17,100
Legal Services
$8,0001
$6,000
Accounting Services
S9,8001
$10.100
Public Education _
$21,400
$19,500
Professional Service.
S2,
_ _
$2,100
Communication Services
-5001
56.1661-$5
950
Professional Dues and Memberships
54300'
54,100
Travel
535.000
$29,800
Traint^ _
$10,800
$7,700
Insurance
58,000'
$10,000
Vehicle Expense
$10,7001i
$13,800
TOTAL OTHER SERWCES/EXPENSES
$187.7001
$179,250
CAPITAL
_
iture
51.000
$500
tion E A mi
51,800
$1,000
quipment
$500
$500
PITAL
a
$3,300
$2,000
ISTRICT TIONS
$1088 Soo!
$1,213,700
Replacemen
$6,600
$5,150
Re tacemenCD
$2]800
525050
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
PROPOSED BUDGET FY 2014-2015
BUDGET
BUDGET
ITEM
2013-2014
2014-2.0.1_5
PSAP SUPPORT EXPENSE
Other PSAP Support
Recuoin Charges
$442,200
5496,800
Maintenance Charges _
$246.700
$213,950
CPETachniclan
528.300
$22700
Telecommunlcalor TralningRravel
$21.900
$21,900
Catastrophic Conlin enc _
$100.000
$100.000
PSAP Ennerrency Response Support
$11.000
$8,000
Intergovanirrental Aerial Mapping
$5.000
$5,000
PSAP Communication Services
58,000
$6200
Equipment Re lacemant-PSAP
$1.900.000
so
_ _
TotalOMerPSAPSyppoof
$2,759,100
$874,550
Projects
Wireless lm lementatlon
$50,000
$50,000
_
Next Generation Technologies _
$250,000
$175.000
PSAP Grant Funtlirg
S10D.000
$100.000
Disldp Fsdrfty Study _
$875,000
$4,000,000
Call Data Management System
$175.000
50
Anniversary Project
S5.000
$0
Fedli Relocation Project
50
$25,000
Total Pro acts
$1,455,0001
$4,350,000
TOTAL PSAP SUPPORT _
_ $4.214.100'.
$5,224,550
TOTAL
$5,337,060
$6,465,450
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
AGENCY OVERVIEW
Background
The creation of the Lubbock Emergency Communication District (LECD) was approved
by an overwhelming vote of the public in 1986. Authority to create the District was
provided in Vernon's Texas Civil Statute 1432e. It was later codified in Texas Health and
Safety Code Section 772.301 through 772.329, the Emergency Telephone Number Act
for cities with population over 20,000.
The District's mission upon creation was to establish 9-1-1 as the primary phone number
to be used in an emergency in Lubbock County and the Emergency Telephone Network
associated to provide the Enhanced 9-1-1 service. All political subdivisions within
Lubbock County assisted in this mission by establishing eight (8) Public Safety
Answering Points (PSAPs) to receive emergency 9-1-1 calls. Our mission continues, but
now in a different form.
"The mission of the Lubbock Emergency Communication District is to
provide the best possible, trouble free network for the citizens we serve to
access emergency services by dialing 9-1-1; to provide the best tools
(equipment and information) to each service provider agency that will
enhance their ability to provide public safety services; and to educate the
public on the effective and appropriate use of the 9-1-1 network."
The City of Plainview joined the Lubbock Emergency Communication District through an
interlocal agreement in January 1989.
A six member Board of Managers oversees the Lubbock Emergency Communication
District. Two appointments to the Board are made by the City of Lubbock, one by the
County of Lubbock, one by the City of Slaton, one at -large appointment made by the
other Board Members, and one ex -officio (non-voting) member representing AT&T, the
primary telephone service provider in Lubbock County.
Enhanced 9-1-1 operations started within LECD boundaries on January 27, 1989. Since
that time millions of 9-1-1 calls have been handled by the Public Safety Answering Points
(PSAPs) supported by LECD. Currently, approximately 82% of all 9-1-1 calls originate
from a wireless device.
For a decade all the major wireless service providers in the District have been providing
Wireless E9-1-1 Phase II service. This service provides the telecommunicator with the
latitude and longitude of the caller. With the assistance of mapping software, this assists
the telecommunicalor in locating the caller.
The District continues to be actively involved in the design, development and
implementation of NG 9-1.1 (Next Generation 9-1-1) in the state of Texas. NG 9-1-1
changes the architecture of the network allowing better access for current and future
Proposed Budget FY 2014-2015 Page 1
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
communication devices, no matter what platform they use. The slogan "Emergency Help,
any time, any place, any device" sums up the goal of NG 9-1-1.
The PSAPs in the District are connected together on a fully redundant, public safety
grade IP network. 9-1-1 calls within the District now travel over this IP Network, providing
the PSAPs with the ability to transfer calls between them without having to go back
through the Public Switched Telephone Network (PSTN). This network currently provides
the ability to transfer a 9-1-1 call from one to many PSAPs. The IP network will in the
future connect to an Emergency Services Network, which will provide more advanced
9-1-1 call routing capabilities than currently exists.
In January of 2014, LECD started the process of acquiring and replacing all of the
Customer Premise Equipment (CPE) and backroom equipment at the District supported
PSAPs. This has been a very large undertaking and moved the District to a new
host/remote architecture as well as bringing the District one step closer to full NG 9-1-1
capability. Servers, workstations, monitors and all peripherals were replaced. The last
"backroom" equipment upgrade was done in 2007 and the last "front-end" upgrade was
done in 2009.
Along with the replacement of the CPE, the management information software was also
replaced. Again, this was a move to a new architecture using more of a host/remote
system. Data is stored in secure off-site servers and allows our user agencies to access
the data through a secure web browser. This product has an easy to use customer
interface and provides a flexible reporting platform.
The Staff of LECD and the Board of Managers are continually looking forward,
researching equipment, new technologies, software, techniques and training to assist the
public safety telecommunicator in doing a more efficient job of providing emergency help
to people calling 9-1-1.
Proposed Budget FY 2014-2015 Page 2
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
Staff
In addition to the Board of Managers, the District will staff ten full time positions
EXECUTIVE DIRECTOR — Has total oversight of the operation of the District. Is
responsible to the Board of Managers for carrying out the mission of the District.
OPERATIONS MANAGER — Is in charge of the day-to-day operations of the District,
including Human Resources, financial functions, PSAP personnel training, and other
responsibilities. Assumes the role of "Acting Executive Director" in the absence of the
Executive Director. Is responsible to the Executive Director.
TECHNICAL SPECIALIST— Provides technical assistance to Staff on administrative
processes and evaluates efficiency of operating practices. Designs and manages the
databases used by the District for such things as addressing, tracking 9-1-1 fee
remittance, and the like. The Technical Specialist assists PSAP personnel with software
such as the MIS (Management Information System) program used to track 9-1-1 calls.
Backs up the Operations Manager in her absence. Is responsible to the Operations
Manager.
ADMINISTRATIVE ASSISTANT — Responsible for answering the telephone and greeting
visitors to the LECD office. Coordinates meetings and special events. Monitors supplies
and public education materials along with organizing public education events. Assists
Staff with travel arrangements and assists the Operations Manager in the administration
of the day-to-day financial transactions of the District. This includes cash disbursements
and monitoring of service fee revenue. Is responsible to the Operations Manager.
FINANCIAUCONTRACTS COORDINATOR — This person is responsible for the
administration of all agreements and contracts which are entered into by the District. This
includes agreements with telephone service providers to ensure compliance with 9-1-1
requirements. The person in this position shares some of the financial responsibilities of
the Operations Staff which allows the District to better ensure the distribution of fiscal
responsibilities. Is responsible to the Operations Manager.
COMPUTER NETWORK TECHNICIAN — Administers the internal computer network,
which includes all firewalls, network switches, workstations, laptops and software.
Assists Staff in the use of computer programs. Evaluates policies to handle connectivity
permissions and other network/operation functions. Plans for the impact of future
technologies on the computers used internally by the District. Serves as third level
backup to the CPE Technicians when required. Is responsible to the Executive Director.
GIS/ADDRESSING COORDINATOR — Maintains a GPS accurate centerline map
file/book, with address and block ranges, which is used by various emergency response
agencies. Creates and prints custom maps. Works with property owners and utility and
telephone providers to assign and verify addresses. Reviews and comments on plats
prior to being approved by the appropriate governing body. Works closely with
Proposed Budget FY 2014-2015 Page 3
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
developers in the addressing of lots, naming of roads and provision of road name signs.
Verifies and corrects the MSAG (Master Street Address Guide) and maintains an
accurate location verification database. Is responsible to the Executive Director.
SENIOR CPE TECHNICIAN — Responsible for the repair, maintenance and upgrade of
the 9-1-1 call receivinglanswering equipment used in the 9-1-1 centers in the District.
Troubleshoots and diagnoses problems with 24-hour logging recorders and the IP
network including routers, and notifies the proper vendor when network trouble is
discovered. Along with implementing new hardware and software at the PSAPS,
conducts testing and evaluates usage. Is also responsible for the in-house telephone
system. Is responsible to the Executive Director.
CPE TECHNICAN - Assists the Senior CPE Technician with repair, maintenance and
upgrade of 9-1-1 equipment and the District PSAP network. Also assist in the testing of
new hardware and software. Is responsible to the Senior CPE Technician.
NETWORK ANALYS-RCPE TECHNICIAN - This position will serve as a backup for the
CPE Technicians, assist in the design of any additional network connections to other
agencies, and will be involved in the planning and development of enhancements to
improve the efficiency and security of the current network.
Responsibilities
9-1-1 SERVICE FEE — LECD is responsible for receiving and tracking service fee
revenue from the service providers that provide wireline, wireless or VoIP service within
the District. The District collects 2.17% of the AT&T base telephone rate service fee on
all wireline and VoIP phones within the District. In addition, each subscriber to a wireless
service is assessed a fee of $0.50 per month by the State of Texas. These fees go to the
State and are then distributed to the Districts and Municipal Emergency Communication
Districts (Home Rule Cities) based on population.
9-1-1 NETWORK — LECD ensures that both the traditional public switched telephone
network (PSTN) and the IP based network that transports the 9-1-1 call are operating
properly. This is accomplished by working closely with the telephone companies and
other providers of the network to jointly monitor, perform testing and report problems
when they occur. Service Level Agreements (SLAB) with the providers of the various
portions of the network specify response times to different types of emergencies that
may occur. These times may range from within a couple of hours up to eight hours,
depending on the type and severity of the trouble. Early detection of problems means
early reporting which translates into quicker repair and shorter down time.
CALL TAKER EQUIPMENT — LECD provides the equipment used at each PSAP to
receive and answer the 9-1-1 calls. Specialized software is also provided to maintain a
record of every 9-1-1 call that comes into the PSAP. LECD ensures that the equipment is
working at its peak performance level at all times. The CPE (Customer Premise
Equipment) is monitored remotely, not only by LECD, but also by Cassidian
Proposed Budget FY 2014-2015 Page 4
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
Communications. This system automatically notifies Cassidian of any problems with the
CPE 24 hours a day and seven days a week. Upon an alert, Cassidian contacts an
LECD CPE Technician who then troubleshoots and corrects the problem. LECD
maintains and monitors the IP Network that allows all PSAPs to exchange data and
transfer 9-1-1 calls with each other. Also through the IP Network, the District maintains a
website with user tips, equipment and software operation instructions, electronic
equipment trouble reporting, and other reference information.
24-HOUR RECORDERS — Part of the equipment that the District provides to the PSAPs
that it supports is logging recorder equipment. This equipment makes a recording of
every 9-1-1 call that is handled by the PSAP. Through the use of our CPE Technicians
and maintenance contracts with the vendor, the equipment is maintained in peak
operating condition. This equipment is also monitored by LECD Staff, and alarms from
the equipment generate trouble tickets that go to both LECD and to the equipment
vendor.
GIS/ADDRESSING FUNCTIONS - The MSAG (Master Street Address Guide) is the
database that is used to determine to which PSAP 9-1-1 calls should be sent. The
MSAG is also used to validate telephone subscriber addresses. A new Next Generation
version of this database is called the Location Verification Function (LVF). This database
incorporates US Postal Service data along with the MSAG data to make a more robust
verification system.
RURAL ADDRESSING —The Lubbock County Commissioners Court appointed LECD
as sole addressing authority for all unincorporated areas of Lubbock County. It is the
responsibility of LECD to coordinate the provision and use of these addresses with all
affected parties. The GIS/Addressing Coordinator uses on-line mapping programs to
verify locations.
MAP DEVELOPMENT — The centerline map that has been developed is used by PSAPs
to locate the 9-1-1 call graphically on a map display. This takes place with both wireline
and wireless calls. The wireless call location appears when the PSAP receives a
Wireless Phase II 9-1-1 call. LECD produces a Public Safety Map Book for use by the
PSAPs and the field emergency responders. Access to a data set similar to the map
book is also provided on the LECD website.
STREET SIGNS — In a partnership with Lubbock County, LECD pays for the
manufacture of street name signs in Lubbock County for placementireplacement at the
intersection of roads in rural areas. Lubbock County Personnel then install the signs at
the proper location. These signs provide direction not only for emergency responders,
but also for mail and other delivery services. The creation of a road sign database, which
has web access, provides LECD Staff and County personnel an easy way to order and
record the placement of road signs in the County.
SERVICE PROVIDER COMPLIANCE - LECD is responsible for contracting with
telephone service providers to ensure they are providing proper 9-1-1 service to their
Proposed Budget FY 2014-2015 Page 5
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
customers that reside within the District. There are around 48 known service providers in
the District. This includes Incumbent Local Exchange Carriers (ILECs), Competitive
Local Exchange Carriers (CLECs), Wireless Service Providers (WSPs), and Voice over
the Internet Service Providers (VSPs). LECD also works with service providers in
implementing and testing the latest technology to facilitate in locating callers to 9-1-1
from their respective service.
PUBLIC EDUCATION —The District is the primary supplier of educational material and
public training programs on the use of 9-1-1. This is becoming even more important as
new communication technologies are offered to the public.
TELECOMMUNICATOR TRAINING — This is a benefit to all agencies that operate a
PSAP. LECD Staff conducts training classes on Basic 9-1-1, the use of the Vesta call
answering workstation along with mapping and call record software, new software that is
implemented, and the administration of the Vesta telephone equipment. The District also
provides funds so that PSAP personnel can take advantage of numerous training
opportunities. LECD also sponsors local classes and web seminars.
PREPARATION AND HOSTING OF MEETINGS — Time is spent each month preparing
for a variety of meetings that are hosted by LECD. This includes monthly Board of
Managers and User Group meetings, as well as meetings that are held as needed with
telephone service providers and agency officials. LECD Staff conducts briefings with
legislative contacts on an as needed basis to update them on issues effecting 9-1-1
service in Lubbock County. LECD provides the facility for other PSAP hosted training.
QUARTERLY NEWSLETTER — The Technical Specialist serves as the Editor for this
newsletter that is published every quarter. Around 200 newsletters are mailed to PSAP
personnel, Districts and many other people and businesses in Texas and across the
United States.
RESEARCH AND PLANNING — District Staff is continually researching the most
advanced technology on the market, determining if it fits the needs of the District and
planning for its implementation. This also includes participation in the development of a
NG 9-1-1 system for the District, the region and the state of Texas. This network will
include database services that will be able to handle enhanced 9-1-1 services for all
devices that need to connect to the 9-1-1 network.
LEGISLATION MONITORING - Staff monitors Federal, State and local legislation for
issues that may impact the provision of 9-1-1 service to the District. LECD's participation
in the Alliance is especially beneficial in that the group is united in this effort.
These are the major items that LECD provides to the participating agencies and the
citizens of Lubbock County and the City of Plainview.
Proposed Budget FY 2014-2015 Page 6
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
SIGNIFICANT ACTIVITIES FOR FY 2014-2015
In addition to the routine duties of the District, which involve day-to-day addressing and
ensuring the 9-1-1 network Is functional and the 9-1-1 call receiving equipment is
operating properly, LECD plans to continue working on the following significant activities
in this fiscal year.
The District continues on the course to NG 9-1-1, Next Generation Technologies. Focus
not only is on data management and accuracy along with network security, but now we
will also be working with Text -to -9-1-1. Implementation should be starting in late FY
2013-2014, however, it is not likely to be completed until the end of calendar year 2014.
Location Verification Function
With NG 9-1-1 there will be a gradual move from our standard MSAG (Master Street
Address Guide) to a more robust database called the LVF (Location Verification
Function). This database takes our standard address assignments and coordinates them
with the US Postal Service carrier database. This will provide a database that a
telephone company, Internet service provider, voice over IP service provider or even a
wireless service provider will check to verify the address given to them by a subscriber.
In addition, in areas along the borders of the 9-1-1 jurisdiction, this database will help to
insure that no duplicates or mismatches exist. This same database will be integrated into
the ECRF (Emergency Call Routing Function). The ECRF will eventually be the
database that determines to which PSAP the 9-1-1 call should be routed.
Network Security
This is an undertaking that was started several years ago and continues. We are
working to ensure that we are protecting our network as tightly as possible and
complying with NENA (National Emergency Number Association) security standards.
This is a continuing concern especially with potential connections to other networks
across the state and country.
DISTRICT FACILITY PROJECT
With the lease on current office space expiring in 2015, a facility planning and
programming study was conducted by Mission Critical Partners and the Schradergroup.
During this study many questions were answered, and it was determined that it would be
more cost effective to own a facility than to continue leasing. The completed study was
presented to the Board of Managers in May of 2013 and based on the presentation a
decision to proceed to the next phase was reached. In Fiscal Year 2013-2014 an
architect started the process of completing a finished facility design and assembly of a
complete construction package that will be advertised for bid. Property was
evaluated and obtained. Not only will it house all of the District administrative offices, it
will have a hardened Tier 3 datacenter that will serve the current and future needs of the
District as well as having space available for other 9-1-1 entities or service providers to
Proposed Budget FY 2014-2015 Page 7
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
house equipment. This site is foreseen as being a hub for 9-1-1 connectivity and
services for the region. Future needs of the District, such as a larger training center that
could be used as the District backup PSAP, were evaluated and included in the
proposed design. If approved by the Board of Managers, this project will go to bid in FY
2013-2014. The bid, if within the proposed budget, will be awarded in the same fiscal
year and construction would start in the first part of FY 2014-2015. In preparation of this
project, we have reduced other sections of the operating budget, such as facility
maintenance and print costs as examples.
LECD continues to provide 24 x 7 maintenance on all of the LECD provided equipment
directly related to the answering of 9-1-1 calls. With two trained technicians, the District
is able to respond more rapidly to major service disruptions involving District maintained
CPE (customer premise equipment). This also reduces the amount of "on-call" time for
each technician. Enhanced monitoring of the IP Network is continuing to ensure
optimum performance. It has been determined that the District has adequate need for a
Network Anaiyst\CPE Technician. This position, working for the Senior CPE Technician
and in conjunction with the CPE Technician and the Computer Network Technician, will
be responsible to not only monitor the network, but to assist in the design of any
additional network connections that may be made to other agencies. The analyst would
also be involved in the planning and development of enhancements to improve the
efficiency and security of the current network, and would serve as a backup for the CPE
Technician(s) and the Computer Network Technician. Whether we fill this position is still
to be determined. We have established a need, now the hard part of finding the proper
person needs to start.
TELECOMMUNICATOR TRAINING
LECD will continue to provide local training for telecommunicators. With the installation of
new CPE (Customer Premise Equipment) late in FY 2013-2014 more classes have been
held to educate telecommunicators and supervisors on the use of the new Vesta 4
equipment and Basic 9-1-1. Training will also be provided for supervisors on the
administration of ECaTs MIS (Management Information System) and Vela mapping
software. LECD will host seminars on topics that are pertinent to the education of the
telecommunicator and suggested by the User Group. These are presented by well-known
training consultants and are attended by public safety personnel throughout West Texas.
LECD also provides a funding source so that training can be provided to the
telecommunicators. The Training Center in the District office, which is a functional PSAP,
is used to provide specialized hands-on training for the user on the software and hardware
used in the 9-1-1 centers.
Proposed Budget FY 2014-2015 Page 8
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2014-2015 PROPOSED BUDGET
USER GROUP MEETINGS
LECD will continue to host User Group Meetings on a monthly basis. Participation has
been very good at these meetings, and we hope to see these continue. The User Group
provides beneficial input and serves as a means of disseminating information, all of
which helps LECD accomplish its mission.
PUBLIC EDUCATION
LECD continues to maintain the Public Education Program. This program is designed to
educate the public on how to use 9-1-1. We participate in events at schools and other
community organizations and attend Health and Safety Fairs. We continue to build the
LECD Road Show Team that consists of members of the 9-1-1 Public Safety
Community.
LEGISLATION
The District continues to monitor Federal, State and local legislation for issues that may
impact the provision of 9-1-1 service to the District. LECD's participation in the Alliance
is especially beneficial in that the group is united in fighting legislation that might be
detrimental to 9-1-1 and supporting legislation that removes barriers to the progress of
9-1-1. In Fiscal Year 2014-2015 the District plans to hold another Legislative Briefing for
local, stale and federal legislative people. The District also plans to participate in the
9-1-1 goes to Washington and the 9-1-1 goes to Austin events. These provide a chance
for 9-1-1 professionals to meet with and educate our state and federal representatives
and senators. These events are sponsored by the National Emergency Number
Association (NENA) and the Texas Chapter of NENA.
SERVICE FEE REVENUE TRACKING
There are many different types of communication carriers providing service within the
boundaries of LECD. Monitoring and tracking service fee remittance and adherence to
guidelines in providing 9-1-1 service has become even more difficult and must be
watched very closely. In FY 2014-2015 we will continue the process of ensuring we
have contracts with our service providers and are receiving the 9-1-1 service fee as
prescribed by our guiding legislation.
Proposed Budget FY 2014-2015 Page 9