HomeMy WebLinkAboutResolution - 2015-R0362 - Analyze City Staffing Levels - 10/22/2015Resolution No. 2015-R0362
Item No. 7.8
October 22, 2015
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WHEREAS, municipalities in Texas perform a substantial number of services for
the public in those communities, and require adequate staffing to offer those services
efficiently, professionally, and to the level of satisfaction expected by the citizenry; and
WHEREAS, the City of Lubbock prides itself on offering city services on a cost-
effective basis that is friendly to the taxpayer, yet responsive to a growing consumer base;
and
WHEREAS, if staffing is inadequate, the level of customer service and
convenience, if not public health and safety, suffers, which ultimately can result in a
disservice to the taxpayers who fund operations of the City; and
WHEREAS, inadequate staffing of departments in the City can result not only in
diminished customer service and work product, it can also lead to low morale among
public servants, and the preservation of law and order in the community; and
WHEREAS, in order to promote quality City services to the public, and to ensure
that the City's public servants are tasked with workloads appropriate to the job filled, the
workplace risks assumed, and the public demand for the services rendered, the City
Council desires to have an appropriate "needs analysis" of the City organization
performed by the City Manager to determine where staffing levels are sufficient, as well
as those areas, if any, where customer service and public servant morale may be
compromised because of understaffing; and
WHEREAS, the City Council of the City of Lubbock desires that the City
Manager develop and undertake such an analysis, and report his findings back to the City
Council so that the City Council may have more accurate information as to staffing levels
required to promote ideal customer service for the public, and simultaneously to preserve
the morale of the City's valuable public servants; NOW, THEREFORE:
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the City Council of the City of Lubbock shall and does, by and upon
passage hereof, formally direct the City Manager to develop and undertake an in-depth
needs analysis of staffing levels within the City of Lubbock organization, and report back
to the City Council any findings and recommendations stemming from that study.
CONSIDERED AND APPROVED this22nd day of ncrnher 2015.
GLEN OBERT ON, MAYOR
ATTEST:
Rebe ca Garza, City Secretary
APPROVED AS TO CONTENT:
G�ok. RO ERTSON, Mayor
RES.Malysis of City Staffing 10.6.15