HomeMy WebLinkAboutResolution - 2016-R0025 - Community Action Plan - 01/14/2016Resolution No. 2016-R0025
Item No. 6.24
January 14, 2016
RESOLUTION
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the City Council hereby adopts the Community Action Plan adopted by the
Community Development Services Board in its meeting on October 14, 2015. Said Plan is
attached hereto and incorporated in this resolution as if fully set forth herein and shall be
included in the minutes of the City Council.
Passed by the City Council on January 14, 2016
GLEN C. OB R ON, MAYOR
ATTEST:
D'�" If - N7
Reb cca Garza, City Secret
APPROVED AS TO CONTENT:
Bill How;pt n, kisistan-t;p4lanager
APPROVED AS TO FORM:
Justin Pruissistant City A mey '
ecdocs/RES. Adoption—CDSB Community Action Plan— 12.22.15
December 22, 2015
Resolution No. 2016-R0025
C pmMUN/TY ACT/ON P4,4N
PY 2016
C/TY OF LUBBOC/e
Submitted To
TEXAS DEPARTMENT OF HOUSING AND
COMMUNITY AFFAIRS
(TDHCA)
In Consideration Of
Community Services Block Grant
(CSBG)
ATTACHMENT B: LINKAGES AND FUNDING COORDINATION,
GAPS IN SERVICES, AND INITIATIVES
Subrecipient: City of Lubbock
Instructions: Complete Attachment B by providing the requested response and/or information and by
completing the accompanying forms related to Attachment B, sections 3., 4.A.1., 4.A.2., 4.A.3., 4.B.1., and
4.B.2..
Background: The CSBG Act requires CSBG eligible entities to coordinate between anti -poverty programs and
establish linkages between governmental and other social service providers to assure the effective delivery of
services and to coordinate with Workforce Investment Act programs.
1. PROVISION OF NUTRITIOUS FOODS
Describe how the Subrecipient will provide, on an emergency basis, such supplies and services, nutritious
foods, and related services, as may be necessary to counteract the conditions of starvation and malnutrition
among low-income individuals.
The City of Lubbock Community Development prepares a list of services and providers and works closely with
non -profits to gather referral information to agencies that provide the necessary services. The City also
maintains an information and referral line called 3-1-1 which provides callers with necessary referral
information.
One of our sub -recipients, Catholic Charities (CC), maintains a food pantry on site and provide basic food items
to their program participants: flour, sugar, canned vegetables, frozen meat/vegetables, canned meat, dry cereal,
etc. Catholic Charities keep hygiene products and diapers on hand available to participants, should they need
them. Participants must make an appointment and complete a one page Emergency Assistance form to be
considered for available items. If for some reason, the items are not readily available, Catholic Charities will
present participants with a gift card (usually to Wal-Mart) or go purchase the required items for the client.
Parenting Empowerment Program (PEP) participants do not have to make an appointment for emergency
assistance, Catholic Charities is able to assist the participants due to existing applications on file with the sub -
recipient. All services are available to anyone that needs help, not just PEP participants.
Note: Reference CSBG Act, Sec. 676(b)(4). The assistance only needs to be provided on an emergency basis,
until the need is met. If a referral source can meet the need, that is acceptable; otherwise, CSBG funds must be
used to meet the need.
2. INITIATIVES
Describe the use of CSBG funds to "support innovative community and neighborhood -based initiatives
related to the purposes of CSBG, which may include fatherhood initiatives and other initiatives with the
goal of strengthening families and encouraging effective parenting "
Support means that either CSBG funds can directly fund such an initiative or support an organization that
provides such. If CSBG funds do not currently support initiatives to strengthen families or encourage
effective parenting, describe efforts that will be undertaken in the upcoming program year to either
provide or support such efforts. Reference the CSBG Act, Sec. 676 (b)(3)(D) requires CSBG funds be
used for this purpose and that such efforts be described.
Self-sufficiency and transitioning out of poverty initiative are supported directly with CSBG funds in order to
assist families in earning a living wage and support their families. Parenting Empowerment Program (PEP)
serves single moms, single dads, two-parent families, grandparents raising grandchildren, etc. We have a
variety of family types enrolled in the program. Catholic Charities offers free parenting classes upon request or
by referral. PEP conducts mandatory workshops for participants which include topics regarding Financial
literacy (with emphasis on how to become a homeowner—presented by Lubbock Housing Finance Corp),
grant/scholarship assistance (presented by Learn, Inc.), and parenting skills (presented by Catholic Charities
staff/interns). In addition to these activities, PEP staff encourages all clients to participate in local community
events such as health fairs/screenings and other outreach activities. Catholic Charities has a licensed counselor
and interns that can provide counseling (on a sliding income scale) with parents and families that need in depth
counseling.
3. GAPS IN SERVICES - Complete Attachment B, 3. Gaps in Services & Strategy to Meet Gaps in
Services. Note: Reference CSBG Act, Sec. 676(b)(3)(B) requires that eligible entities provide information
on how linkages will be developed to fill identified gaps in the services through the provision of
information, referrals, and follow-up consultations.
4. LINKAGES AND FUNDING COORDINATION
Note: Reference CSBG Act, Sec. 676 (b)(3)(C), Sec. 676 (5),(6) and (9), requires that eligible entities
coordinate CSBG fimds with other public and private resources and establish linkages between
governmental and other social service programs.
ATTACHMENT B: LINKAGES AND FUNDING COORDINATION, GAPS IN SERVICES, AND INITIATIVES
Subrecipient: City of Lubbock
4. LINKAGES AND FUNDING COORDINATION (continued)
A. Linkages and Coordination
Complete Attachment B, 4.A.1. Referral Organizations.
Provide the requested information regarding how the Subrecipient will coordinate, establish, or
maintain linkages with city and county governments, school districts, colleges, faith -based
organizations, non-profit organizations, State agencies, etc. to address client needs.
It is recommended that CSBG eligible entities provide clients with a referral form to submit to the
referral organization. The referral organization can utilize the form to document enrollment and/or
provision of service and the Subrecipient can collect the referral form and report the data in the
CSBG monthly performance report.
Subrecipients should also regularly refer clients to the local 211 service.
2. Complete Attachment B, 4. A. 2. Referrals to Child Support Offices. Note: CSBG Act
requirement, Reference: CSBG Act, Sec. 678G(b).
3. Complete Attachment B, 4. A. 3. Coordination and Referrals to Workforce Innovation and
Opportunity Act (WIOA) Programs. Note: CSBG Act requirement, Reference: CSBG Act, Sec.
676(b)(5). These programs referenced are the local Texas Workforce Commission office or local
Workforce Boards or their subcontract organizations. Subrecipients should prioritize WIOA
coordination and referrals.
B. FUNDING COORDINATION
1. Complete Attachment B, 4.B.L Funding Coordination. The form captures memorandums of
understanding and/or service agreements the CSBG subrecipient has with other entities to meet
an identified need or common goals and objectives. Note: Reference: CSBG Act, Sec. 676
requirement for CSBG funds to be coordinated with other public and private resources in the
service area.
2. Complete Attachment B, 4.B.2. Social Service Coalitions. Coalitions may refer to the any
coalitions/ groups of organization in the service area that coordinate services for low-income
persons, coalitions for homeless or elderly, etc.
ATTACHMENT C: SERVICE DELIVERY SYSTEM
Subrecipient: City of Lubbock
Instructions. Complete Attachment C by providing the requested response and/or information and by
completing the accompanyingforms related to Attachment C, sections/questions C4., C.S., C6., C7., andC.8.
1. INTAKE PROCESS
A. Provide information on the intake process utilized for clients seeking services and assistance.
M CSBG Intake completed, then referred to WAP, CEAP or other programs; OR
❑ An Application is completed for CSBG and for each program such as CEAP, etc
❑ Paper Intake Application Used; OR
M Application Completed in Software Database
B. Are there certain services or activities not available at service centers (neighborhood centers or satellite
offices) for which the client has to be referred to the main office?
M No ❑ Yes If yes, identify those services/activities:
C. How are services provided to persons that are unable to apply for services in person?
❑ on-line application M Mail In Application ® Home Visit
M Other, explain Clients apply for services in person.
2. CSBG FUNDS FOR DIRECT CLIENT ASSISTANCE:
A. How much of the estimated 2016 CSBG funds will be utilized to provide direct client assistance? (This
amount is to exclude the amount budgeted for TOP assistance identified in Attachment E.)
Based on 2016 estimated funding of $369,785 of which approximately $258,785 will be allocated to
sub -recipient to conduct the transitioning out of poverty program. Of this amount, $10,000 is budgeted
to provide direct client assistance.
What types of direct client assistance will be provided? Note: the subrecipient will not be limited to the uses
specified herein.
Rent, utilities, transportation, uniforms, testing fees, child care and other miscellaneous needs.
3. QUALITY CONTROL
A. How does the CSBG Coordinator assess the quality of the work performed by outreach workers?
Performance Measures
1. Frequency that the supervisor conducts review of work performed by outreach workers?
❑ Weekly M Monthly ❑ Quarterly ❑ Other, explain:
2. Activities conducted by the supervisor during the on-site reviews?
M review client records M review performance data
M review case management records M assessment of staff meeting assigned TOP goal
3. Other quality controls utilized? Explain:
Review of reimbursement documentation including payment voucher.
B. What are the mechanisms used to gather and verify performance data? City of Lubbock subcontracts the
direct services portion to selected agencies. The subcontracted agencies submit monthly reports to
the City by the 10`h of the following month. NPIs and MFFPRs are hard copies.
1. What software is used to gather data (demographics, NPIs) for CSBG performance reports? Excel
spreadsheets are used to gather data.
2. How is (demographics, NPIs) data gathered and reported to the administrative office from each field
office? Demographics and NPI's are gathered daily as CSBG intakes are conducted. The
information is placed on a tally sheet which in turn is transferred to MFFPR on a monthly
basis.
3. How frequently does the supervisor review CSBG performance data that is received from neighborhood
centers? Data collection is done on a monthly basis at which time the data is reviewed.
4. What process is used to verify the accuracy and completeness of the (demographics, NPIs) data
reported in the monthly CSBG performance report? On a monthly basis, the sub -recipient submits a
list of clients and the services they received, this data is compared to the data collected on the
MFFPR and the NPI's. The data is also compared to individual payment vouchers for clients
assisted.
5. How is data gathered from other programs to report monthly in the CSBG Performance Report? CSBG
intake application is taken to collect all CSBG data required to report on MFFPR. Each
applicants data is transferred to tally sheets and then to the MFFPR.
6. How are NPI enrollment and outcome data gathered from other providers on clients referred for
services? Each subcontracted provider is responsible for gathering their data and reporting to
the administrative office.
ATTACHMENT C: SERVICE DELIVERY SYSTEM
Subrecipient: City of Lubbock
4. CSBG SERVICE AREA Complete Attachment C, 4. Service Area -Population, Poverty Population, and
Unemployment Data. Include data for all counties in the CSBG service area. The requested data can be located
at the Community Action Partnership website:
hn://www.communityactioncna.ore/tooURgportCgEd/reportData.aslx.
5. MAIN OFFICE/ADMINISTRATIVE OFFICE Complete Attachment C, 5Main OfcelAdministrative Office.
6. COUNTIES WITH NEIGHBORHOOD CENTERS/SERVICE CENTERS
Complete Attachment C, S. Counties With Neighborhood Centers/Service Centers fonts. Neighborhood
Centers/Services Centers are facilities where the Subrecipient has CSBG staff and or volunteers located to provide
services on a regular full-time basis, usually Monday thru Friday. Provide the requested information related
neighborhood centers/service centers, utilized by the subrecipient to provide services.
7. COUNTIES WITH OUTREACH SITES
Complete Attachment C. 6. Counties nth Outreach Sites. Outreach sites are facilities (usually a public building
such as a court house, city hall, or a building provided by a church or non-profit organization) where the
Subrecipient sends CSBG staff and or volunteers on a regularly scheduled basis, such as every 3' Thursday of the
month, to provide assistance. Provide the requested information on outreach sites utilized by the Subrecipient to
provide assistance.
8. SERVICE TO COUNTIES WITHOUT A SERVICE CENTER OR OUTREACH SITE
Complete Attachment C, 7. Service to Counties Without A Service Center or Outreach Site. Provide the
information requested for those counties in the CSBG service area where the Subrecipient does not have a service
center/ neighborhood center or a facility where outreach staff conduct intake and provide services on a scheduled
basis.
Note: All counties in the CSBG service area should be identified in either Attachment C 5, C 6., C 7, or C 8.
ATTACHMENT D - CASE MANAGEMENT SYSTEM
Subrecipient: City of Lubbock
Instructions: Complete Attachment D by providing the requested response and/or information and by
completing the accompanying forms related to Attachment C, section LA.
1. CASE MANAGEMENT STAFF AND CASELOAD
A. Complete Attachment D, 1, Staff Providing Case Management Services & Caseload. Only identify
staff that will be providing case management to clients working to transition out of poverty and
become self-sufficient. Case management is a collaborative process that assesses the client's and
household's needs to develop and implement a plan of action to meet goals, coordinate services,
monitor progress, and evaluate the options and services needed to meet needs.
B. How often will the case worker meet and/or contact clients that are enrolled in case management?
❑ Weekly ❑ Bi -Monthly ® Monthly ❑ Other—Explain:
C. How are the meetings and follow-ups conducted with clients enrolled in case management?
® In Person ❑ Telephone ❑ E-mails ❑ Other — Explain:
2. QUALITY CONTROL OF CASE MANAGEMENT CASE LOAD & RESULTS
A. How will management, on at least a monthly basis, determine that caseworkers are dedicating the
assigned number of hours to case management for clients working to become self-sufficient and
TOP?
1. Review of Timesheets and Personnel Activity Reports with detailed information on the number
of hours dedicated to case management? ® Yes ❑ No
2. One on one meeting with caseworkers:
❑ Weekly ® Bi -Monthly ❑ Monthly ❑ Other—Explain:
B. How will management monitor, on at least a monthly basis, that caseworkers are making progress
towards meeting their assigned goal of number of persons to TOP?
1. Review of caseworker's progress towards meeting assigned TOP goal ( number working to TOP,
status of clients, number that have TOP, etc.)? ® Yes ❑ No
2. If the response to 2.13.1. is yes, how often will the meetings occur:
❑ Weekly ❑ Bi -Monthly ® Monthly ❑ Other—Explain:
3. SELECTION OF CLIENTS FOR CASE MANAGEMENT
A. How are potential clients identified as persons interested in receiving case management and
transitioning out of poverty and becoming self-sufficient?
® use of client questionnaire during intake
® client interviews
® referrals from subrecipient programs
® referrals from partner organizations
® coordination with colleges or universities
® coordination with trade or technical schools
❑ other, explain:
ATTACHMENT D - CASE MANAGEMENT SYSTEM
Subrecipient: City of Lubbock
4. ASSESSMENT PROCESS
Subrecipients should ensure that CSBG program staff are familiar with the Case
Management Training Series located at htto://www.tdhca.state.tx.us/community-
affairs/csba//guidance.htm . The series will explain the pre -assessment and integrated
assessment forms. It is recommended that the Integrated Assessment be completed in a
follow-up appointment that is separate than the Pre -Assessment process.
A. Is a pre -assessment form completed for persons that are interested in receiving case
management services? Yes ® No ❑
B. Is a pre -assessment form used to determine client's needs, level of service, and to
assess whether the client may be an appropriate candidate for a case management
program with the goal of transitioning out of poverty?
1. Yes ® No ❑ If no, how is the pre -assessment conducted and documented?
Explain:
2. Is the pre -assessment form used the one available from TDHCA?
Yes ❑ No
C. Is an integrated assessment form used to conduct an in-depth evaluation of primary
issues that can impact the short and long term well being of the client and their
household system (barriers, strengths, opportunities, motivation, etc.)?
1. Yes ® No ❑ If no, how is the in-depth evaluation conducted and documented?
Explain:
2. Is the Integrated Assessment form used the one available from TDHCA?
Yes ❑ No
SERVICE PLAN Reference: CSBG Act, Sec. 672 (1) one of the primary purposes of
the CSBG grant is to empower low-income families and individuals to become fully self-
sufficient. (It is recommended that the Service Plan, or initial steps in the plan, be
conducted in a follow-up appointment that is separate from the Integrated -Assessment
process.)
A. Is a Service Plan form (goals, steps, timeline, tracking of completing steps and
accomplishment of goals, etc.) utilized to identify goals and a plan of action for
achieving the goals established by the client and to track accomplishments?
1. Yes ® No ❑
2. Is the Service Plan form used the one provided by TDHCA on the web -site?
Yes ❑ No
B. How does the case worker follow-up with the client to determine if action steps have
been carried out to complete steps in their service plan?
1. In Person 0 Telephone 0 E-mails 0 Other ❑ —Explain:
ATTACHMENT D - CASE MANAGEMENT SYSTEM
Subrecipient: City of Lubbock
2. How frequently is the case worker following-up with the client on their
completion of steps?
Weekly ❑ Bi -Monthly ❑ Monthly ® Other ❑ — Explain:
C. 1. How are client's employment goals addressed? Explain: The ultimate goal is to
assist participants to be gainfully employed in the chosen field and earn a living wage
on their education/training is complete. PEP staff members assist with writing
resumes, job searches, clothing (via our Resale Center), interviewing skills, reference
letters, uniform vouchers (if required) and occasionally job placement assistance.
2. What entities and organizations does the subrecipient work with to help clients
attain employment goals? Explain: Texas Workforce Commission and secondary
educational entities.
3. What type of assistance is provided to clients to assist them to attain employment
goals? Explain: Resume preparation, job searches, and interview coaching in the
form of interviewing etiquette, tips and attire as well as basic interview skills.
D. 1. How are client's education goals addressed? Explain: Clients are counseled
monthly and re -certified for assistance each semester, case manager meets with client
monthly to follow-up on progress of grades and identify and address any issues that
may hinder their progress.
2. What entities and organizations does the subrecipient work with to help clients
attain education goals? Explain: Universities and colleges, LEARN Inc., My
Father's House, Buckner Children and Family Services, TWC, Child Care
Services.
k
3. What type of assistance is provided to clients to assist them to attain education
goals? Explain: Rent, utilities, text books, tuition, fees, mileage, prescription and
child care
6. DOCUMENTATION
A. How does the case worker obtain income documentation for persons that have
maintained TOP income achievement for 90 days (income for the entire 90 day
period)? Check those that apply.
❑ Client has a Release of Information on file with subrecipient and employer is
contacted.
❑ Income documentation is obtained during appointment.
® Income documentation is obtained through the local TWC or Workforce Board
office.
❑ Income documentation is submitted by client through fax, e-mail, or mailed.
B. Are incentives provided to clients who submit the 90 day income documentation? Yes
❑ No
If yes, explain the types of incentives that are provided:
(Note: CSBG funds can be used to provide incentives, such as gas cards, during the 90 day
period as long as the 90 day period is within the same January thru December CSBG program
year.)
ATTACHMENT D- CASE MANAGEMENT SYSTEM
Subrecipient: City of Lubbock
7. EVALUATION
A. How often will management assess and evaluate the effectiveness of the case
management provided to persons working to transition out of poverty? Explain: We
evaluate on a monthly basis utilizing data collected monthly
B. What is involved in the evaluating the transition out of poverty (TOP) case
management provided to persons working to transition out of poverty? Check boxes as
applicable.
1. Survey ❑ Interviews
2. Regular meetings with case workers, supervisors, and managers to assess the
effectiveness of the case management program. Yes ® No ❑
Frequency of meetings? monthly
3. Suggestion box available to clients or staff? Yes ❑ No
4. When is the caseworker's caseload reviewed:
Monthly ® Quarterly ❑ Bi -annually ❑ Other Frequency ❑ Explain
5. When is the caseworker's caseload progress towards meeting the annual TOP goal
assigned to them reviewed?
Monthly ❑ Quarterly ® Bi -annually ❑ Other Frequency ❑ Explain
6. Is there a development and implementation of a plan of action to improve the case
management program based on the evaluation and feedback? Yes ® No ❑
7. Explain any other methods utilized to evaluate and improve the case management
program.
Explanation: When clients complete the program, they are given an exit interview
questionnaire.
C. Review established "targets/goals" in Attachment D.1. Staff Providing Case
Management Services and Caseload and Attachment E, Plan for TOP in PY 2015 and
compare to actual performance for each caseworker and the agency as a whole in
regards to goals set for the number of persons/households that would be working
towards TOP and that would TOP.
1. What percentage of the Working Towards TOP goal is anticipated to be met in
2015? 100%
2. If it is anticipated that the Working Towards TOP goal will not be met as of
September 2015, what factors contributed to not meeting the TOP goal? NA
3. What percentage of the TOP goal is anticipated to be met in 2015? 100%
4. If it is anticipated that the TOP goal for 2015 will not be met, what factors
contributed to not meeting the TOP goal?
5. How many of the caseworkers are anticipated to meet their goal for the number of
persons they would assist on Working to TOP? (in response, state how many total case
workers and how many will meet the goal) 1 caseworker meeting 100% of her goal
ATTACHMENT D- CASE MANAGEMENT SYSTEM
Subrecipient: City of Lubbock
6. How many of the caseworkers are anticipated to meet their goal for the number of
persons they would assist to TOP? (in response, state how many total case
workers and how many will meet the goal) 1 caseworker meeting 100% of her goal
D. Identify specific improvements that have been made to the TOP case management
program in the past 12 months based on the results of evaluating the case management
program. We are on target to meet our goal.
E. 1. What obstacles are staff and management experiencing in the provision of case
management services to persons working to TOP? Not having sufficient funding
amounts for all clients.
2. What are some possible ways that any obstacles in the TOP case management
program could be overcome (for example, offer client incentives, use e-mail or text
messaging to obtain documentation on TOP, etc.)? Potentially more extensive
fundraising efforts.
Attachment F Performance Statement and Targets
2016 Community Action Plan
Subrecipient:
Summary of Top 5 Needs (identify top 5 needs from the most recent Community Needs Assessment): #1 , #2 , #3 , #4 , #5
Instructions: USHHS is also strongly encouraging subrecipients to use CSBG funds for community improvement and revitalization and to improve community quality of life and assets,
the 2.1 and 2.2 NPI series along with self-sufficiency efforts. All subrecipients are to establish and enter targets for 1.1A and 1.1B and those should align with TOP targets and consider
having some targets for 1.1C -D. Targets must also be provided for 1.3B. Subrecipients are encouraged to establish targets for 1.3C and 1.3D and some targets in the 6.3 series.
Number the performance statements sequentially, that is, if the performance statements for NPI 1.1 series (t.ts) end at #3, begin with #4 in the 1.2 series, and continue numbering
1.1s EMPLOYMENT
1.2s EMPLOYMENT SUPPORT (For services to persons who are able to work, whether employed or unemployed.)
a
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1.1A
1.1A
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2
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1.113
25
19
5
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1.2A, 1.2B, 1.2C
3
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income/benefits
1.1C
1.1C
15
15
6
1
CSBG
Achieve a living wage
1.1 D
1.1D
25
14
1.2s EMPLOYMENT SUPPORT (For services to persons who are able to work, whether employed or unemployed.)
1.3s ECONOMIC ASSET ENHANCEMENT AND UTILIZATION
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Provide financial assistance with tuition, fees, books,
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5
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higher education institutions or obtaining a GED
1.2A, 1.2B, 1.2C
Provide employment support such as child care, transportation,
1.2E, 1.2F, 1.2H, 1.2J,
6
1
CSBG, CEAP
rental and utility assistance.
1.21-
1.3s ECONOMIC ASSET ENHANCEMENT AND UTILIZATION
2.1s COMMUNITY IMPROVEMENT AND REVITALIZATION
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1.3B
1.313
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1.3C
1.3C
50
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9
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CSBG
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2.1s COMMUNITY IMPROVEMENT AND REVITALIZATION
2.2s COMMUNITY QUALITY OF LIFE AND ASSETS
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2.2s COMMUNITY QUALITY OF LIFE AND ASSETS
2.3s. 3.1s. 3.2s COMMUNITY ENGAGEMENT. ENHANCEMENT. AND EMPLOYMENT
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4.1s COMMUNITY WIDE PARTNERSHIPS
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2 T
NPIS (list all
Target (for
Outcomes (PY
Date Outcomes as
m v
LL a
Grant Name
Service or Activity
NPIS applicable to
NPIS 1.1s, 1.1s
2014) for NPIS
of August 2015 for
o ¢
activity)
1.1s)
Requiring Target
NPIS Requiring
Target
9
az
10
1
CSBG
Board members attend meetings
2.3A, 2.3B, 3.1A, 3.2A
4.1s COMMUNITY WIDE PARTNERSHIPS
5.1s AGENCY DEVELOPMENT
a
tiCurrent
Previous Year's
Previous Year's
Year to
$ #
> m
a
NPIs (list all
Target (for
NPIs (list all
Target (for
Outcomes (PY
Date Outcomes as
c c
m m
iL a
a ¢
Grant Name
Service or Activity
NPIs applicable to
NPIs 1.15, 1.1s
2014) for NPIs
of August 2015 for
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o v
Requiring Target
NPIs Requiring
activity)
1.1s)
Requiring Target
NPIs Requiring
m
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Target
13
3
CEAP Senior population receive utility assistance
6.1A
Target
9
a
CDBG, ESG,
3
CEAP Individuals with disabilities receive utility assistance
6.113 - 6.1133
HOME, CSBG,
111
1
ICEAP
Coordination of services with partner organizations
4.1A - 4.1 N
5.1s AGENCY DEVELOPMENT
6.1s INDEPENDENT LIVING
°r3
D
NCurrent
Previous Year's
Previous Year's
Year to
$ #
> m
NPIs (list all
Target (for
NPIs (list all
Target (for
Outcomes (PY
Date Outcomes as
c c
m v
iia
a
Grant Name
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NPIs applicable to
NPIs 1.1 s, 1.1s
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Requiring Target
NPIs Requiring
activity)
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Requiring Target
NPIs Requiring
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m
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Target
13
3
CEAP Senior population receive utility assistance
6.1A
Target
g
a
14
3
CEAP Individuals with disabilities receive utility assistance
6.113 - 6.1133
CDBG, HOME,
12
1
CSBG, CEAP
Staff development
5.1E - 5.11-1
6.1s INDEPENDENT LIVING
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c c
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Date Outcomes as
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13
3
CEAP Senior population receive utility assistance
6.1A
14
3
CEAP Individuals with disabilities receive utility assistance
6.113 - 6.1133
6.2s EMERGENCY ASSISTANCE (For crisis assistance.)
v
m
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Current Year to
u
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NPIs (list all
Target (for
Outcomes (PY
Date Outcomes as
o. ¢
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NPIs applicable to
NPIs 1.1s, 1.1s
2014) for NPIs
of August 2015 for
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15
3
CEAP/CSBG Emergency fuel or utility payments funded by LIHEAP
6.2B
16
3
CSBG Emergency rent
6.2C
6.3s CHILD AND FAMILY DEVELOPMENT
6.4s FAMILY SUPPORTS (For services to persons that are unable to work, especially Seniors. Disabled, and Caregivers.)
a
Previous Year's
Previous Year's
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Current Year to
i d
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°
18
1
CSBG
Obtain access to reliable transportation and/or OL
Tar et
9
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19
1
CEAPNon-emer
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6AG
20
1
Preschool activities for children, development for children to
Non-emer enc energ assistance(No LIHEAP)
16.41
17
1
CSBG
lenter kindergarten or 1 at grade
6.3C, 6.3D
6
1 5
r��
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6.4s FAMILY SUPPORTS (For services to persons that are unable to work, especially Seniors. Disabled, and Caregivers.)
6.5s SERVICE COUNTS (Service counts are to be reported in 6.5 and the persons served in related NPIs such as 1.2s, 6.2s, or 6.4s.)
wCurrent
Previous Year's
Previous Year's
Year to
�+ #
i d
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Outcomes (PY
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Outcomes (PY
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NPIs Requiring
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1
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Obtain access to reliable transportation and/or OL
6AC
19
1
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6AG
20
1
CSBG
Non-emer enc energ assistance(No LIHEAP)
16.41
6.5s SERVICE COUNTS (Service counts are to be reported in 6.5 and the persons served in related NPIs such as 1.2s, 6.2s, or 6.4s.)
v
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a
NPIs (list all
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Date Outcomes as
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CDBG, CSBG,
21
1 CEAP Information and Referrals
6.5E
Attachment A Needs Assessment Addressing Top Five Needs
2016 Community Action Plan
Subreclolent: Citv of Lubbock
M
2
3
4
5
6
7
Need
Need Addressed by
Addressed By
Subrecipient
Description of Direct Service
Referral to
Coordinating
Name of Coordinating Panner
Description of Service Provided by
Top Five Needs
through a Direct
(excluding referrals) Provided
Partner
Organizations
Coordinating Partner Organizations
Service (excluding
referrals)?
by Subrecipient
Organizations?
(itemize each partner 1. 2, 3, etc.)
(include the applicable item # referenced
in column (7))
Yes or No
#
Yes or No
Child care, energy
Subcontract with Catholic
Educaion expenses and
Education
Yes
assistance, budgeting,
Yes
Charities who coordinates
rent skills, transportation
support services
services with providers
1
Emergency Car or Home
Emergency repair, barrier
Community development
Housing Repairs
Yes
Repair, Obtain safe and
Yes
free, energy efficiency, home
Housing staff, contractors
affordable housing
rehab
z
Obtain and/or maintain
Rent and Utility
safe and affordable
Family supports and
Subcontract to local agency
Yes
Yes
Assistance
housing, Emergency Rent
emergency assistance
Lutheran Social Services
3
or Mortgage Assistance
Information and Referral
Information & Referral and
Community Development and
I&R
Yes
Yes
calls
211 services
local agency
a
Obtain reliable
Assistance provided to
transportation and/or
participants of the PEP program
Transportation
No
Yes
Direct assistance
drivers license,
administered by Catholic Family
Emergency Transportation
Charities
5
Background: Every 3 years, subrecipients must conduct a Community Needs Assessment. CSBG eligible entities are expected to utilize CSBG funds to address the needs identified by the
community. The needs can be addressed either directly by the subrecipient or through coordination and referrals with partner organizations.
Guidance: The questions in the form distinguish between the need being met by the provision of a direct service by the subrecipient or through a referral to a coordinating partner
organization. If the need is addressed by a referral to another organization (referred to as "coordinating partner organization"), then complete columns (5)-(7). If the need is met by both a
direct service from the subrecipient and by a service provided by the coordinating partner organization, complete all columns.
Instructions: Limit responses to the counties in the CSBG service area. (2) List the top five needs for the service area based on resluts from the current Community Needs Assessment.
(3) Indicate, with a yes or no, if the need will be addressed directly by the subrecipient through the provision of a direct service (excluding referral). (4) Briefly describe the direct service that
will be provided by subrecipient to address the need. (5) Indicate wrath a Yes or No, whether the need is met by providing a referral to a coordinating partner. (6) Identify the names of the
coordinating partner organization including, but not limited to, a city, county, educational institution, church, non-profit, or for profit organization. (7) Briefly describe the service that the
coordinating partner organization(s) will provide to address the need.
Attachment B, 3. Gaps in Services & Strategy to Address Gaps in Services
2016 Community Action Plan
Subreciolent:
1
2
3
4
County
Describe Gaps in Services
Describe how the subrecipient will
address the gaps in services
Identify the Coordinating Partner
Organization(s) and how they will help
address the gaps In services.
Salvation Army, Lutheran Social Services,
The provide referrals to coordinating partner
Neighborhood House, Sun Set Church of Christ,
organizations that will provide vouchers to
Indiana Baptist Church will provide vouchers to
Lubbock
Food Vouchers
participants for food.
participants
The City will provide referrals to coordinating
partner organizations that may provide rental
Lubbock County General Assistance, Life Run &
Lubbock
I Rent Payment
assistance to participants.
Salvation Army will provide rental assistance.
The City has state contracts with Lutheran Social
Neighborhood House, Catholic Charities will
Services (Neighborhood House) and Catholic
provide utilbty assistance to participants. If they
Charities. We have a federal contract with
are unable to assist, participants will be referred
Salvation Army to provide utility assistance to its
to Salvation Army or Lubbock County General
participants. The City will also provide referrals (via
Assistance who may also assist with utility
311 or direct referrals) to additional agencies
assistance.
(Lubbock County General Assistance) that may
Lubbock
Electric and Natural Gas Assistance
assist with utility assistance.
The City will make referrals to Lutheran Social
Lutheran Social Services and Catholic
Services (Neighborhood House) who receives
Chadtieswill help participants with disconnections
funding to administer CEAP Household crisis
Service assistance where applicable.
component and for disconnection assistance. We
will also refer participants to Adult Protective
Utility Disconnection Service
Services will also assist with disconnection of
Lubbock
Assistance
services when applicable.
Reference: CSBG Act, Sec. 676(b)(3)(B-( C ) requires that eligible entities provide information on how linkages will be developed to fill identified gaps in the
services through the provision of information, refenals, and follow-up consultation. CSBG Act, Sec. 676(b)(5)(6)(9) requires that CSBG eligible entities develop
linkages with governmental and other social service programs to assure the effective delivery of services and requires that eligible entities establish linkages with
other organizations to fill identifies gaps in services through the provision of information, referrals, case management, and follow-up consultations.
Guidance. Gaps in Services are needs for services or assistance that have not been met or are not being sufficiently addressed in the community either by the
Subrecipient or other service providers, due to lack of staff, funding, or resources. One of the key purposes of the CSBG grant is to establish linkages with other
organizations to fill identified gaps in services. Subreopients are to work with partner organizations to address gaps in services. For example, a gap in service
may be insufficient ESL classes in the community. A strategy could be for the Subrecipient to meet with community organizations and develop strategy to provide
additional ESL Gasses. The partner will provide the space and the subrecipient will provide volunteers to conduct classes.
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Attachment B, 4.A.1. Referral Organizations
2016 Community Action Plan
Subrecinient:
1
2
3
4
5
6
7
Name of Referral
Organization
City and County Where Referral
Organization is Located
Describe Referral
Services
Method of
Referral
(verbal, written,
call, email)
Methods of Client
Follow -Up (meeting,
a, t c.)
Phone, e-mail, etc.)
Method of Follow-
Up with Referral
Organization
(phone, e-mail, etc.)
Describe System Used to
Obtain Enrollment & Outcome
Data from Organizations (form,
email, etc.)
South Plains Association of
Governments
Lubbock
all services that are
requested that are available
verbal, written,
email & call
A certain percentage of
callers are follow-up on
by phone
phone
referral form
City of Lubbock Call Center
Lubbock
all services that are
requested that are available
verbal, written,
email & call
none
none
not collected
City of Lubbock CommDev
Lubbock
all services that are
requested that are available
verbal, written,
email & call
none
none
not collected
SPCAA
Lubbock
all services that are
requested that are available
verbal, written,
email & call
Meeting with client or
phone call
email and phone
On application track the outcome
Lutheran Social Services
Lubbock
all services that are
requested that are available
verbal, written,
email & call
Phone, email and client
meeting
email and phone
On application track the outcome
Catholic Charities
Lubbock
all services that are
requested that are available
verbal, written,
email & call
Mostly phone calls also
Client meeting
email and phone
On application track the outcome
Reference: CSBG Act, Sec. 676 (b)(3)(C), Sec. 676 (5),(6) and (9), requires that eligible entities coordinate CSBG funds with other public and private resources and establish linkages between
governmental and other social service programs.
Instructions: (1) Identify organizations to which applicants and clients are referred. Include other non -profits, for -profits, churches, food pantries/food banks, school districts, colleges, univerisities,
health clinics, Salvation Army, housing authorities, state and federal assistance agencies (excluding Texas Workforce Commission and Attorney General's Child Support Office that are included in
other attachments). Complete columns (1)-(7)
Attachment B, 4.A.2 Referrals to Child Support Offices
2016 Community Action Plan
Subrecipient:
Are custodial parents in single -parent families referred to the State Child Support Office for services o Yes ❑ No. If no, explain why not?
CHILD SUPPORT OFFICES:
County in
CSBG
Service Area
County Where
Child Support
Office is Located
City Where Child
Support Office is Address
Located
Method of Referral
Phone Number E -Mail of Contact ct (oral, written, call, e-
mail)
Is Follow -Up
Conducted to
Determine if
Client Received
Child Support
Payment?
Yes or No
Y
Is Documentation
Obtained on
Receipt of Child
Support Report
in NPI 1..33 B?
Yes or No
Lubbock
Lubbock
Lubbock 401 50th Street
(806)767-0521 written and/or call
Yes
Yes
Reference: The CSBG Act, Sec. 676 (b)(5) requires that CSBG eligible entities to inform custodial parents in single -parent families about the availability of child support
services and refer eligible parents to the Child Support Offices of State and local governments.
Instructions: Identify each county in the CSBG service area and identify the Attorney General's Office Chilid Support Office that serves the county. If a county has
multiple office, identify each office. If a county does not have a Child Support Office, then identify the closest office where client would seek assistance.
Attachment B, 4.A.3 Coordination and Referrals to Workforce Act Programs
2016 Community Action Plan
Subrecipient:
Does the subrecipient coordinate the provision of employment and training activities with Workforce Act programs for services?
X Yes ❑ No. If no, explain why not?
Texas Workforce Commission (TWC) Offices:
County in County Where
City Where TWC Phone Number or E-
CSBG TWC Office is Office is Located Address Mail of Contact
Service Area Located
Is Follow -Up Is Documentation
Conducted to Obtained to Report
Method of Referral Determine if
Enrollment or
(oral, written, call, Client Received Outcomes in NPI's
email) Assistance from 1.1 or 1.2?
TWC Office? Yes or No
Yes or No
Lubbock Lubbock Lubbock 1213 13th Street 800 658-6284
oral, email YES YES
Reference: The CSBG Act, CSBG Act requirement, CSBG Act, Sec. 676(6)(5), requires that CSBG eligible coordinate the provision of employment and training
activities with Workforce Act programs.
Instructions: Identify each county in the CSBG service area and identify the Workforce Investment Act/Texas Workforce Commission Office that serves the county. If
a county has multiple office, identify each office. If a county does not have a TWC Office, then identify the closest office where client would seek assistance.
Attachment B, 43.1. Funding Coordination
2016 Community Action Plan
Subrecipient:
Name of Organization
City and County of
Organization
Description of CSBG Funding Coordination: !
Is funding coordination thru a
written agreement or informal?
Catholic Charitites
Lubbock
CSBG funds are provided to Catholic Charities to assist clients in the
Parent Empowerment Program to Transition out of poverty
written agreement
Lutheran Social Services
Lubbock
CSBG funds are used for staff program cost providing CEAP services
written agreement
Guidance: CSBG eligible enties are encouraged to seek opportunities to establish written agreements, financial and non-financial, to coordinate CSBG funds and
services to address the needs in the community. Such projects could be short term once a year projects such as school supply drive or Christmas toy projects or they
can be on-going projects where CSBG resources are combined with funding or resources from another organization.
Instructions: Provide information related to CSBG funding coordination that occurs with other organizations. Types of coordination can include, but is not limited to,
actual funding coordination or sharing of staff, volunteers, materials, or facilities. If subrecipient is not currently coordinating services with the organization, but plans to
work on such in the coming year, include those plans. Do not list organizations that are only referral sources.
Reference: CSBG Act, CSBG Act, Sec. 676 (b)(3)(C), Sec. 676 (5),(6) and (9), requires that eligible entities coordinate CSBG funds with other public and private
resources and establish linkages between governmental and other social service programs.
Note: This form captures CSBG funding coordination efforts/projects (such as projects funded by utility companies) where the subrecipient works with an organization
and joins CSBG funding and/or resources to provide a service/activity. If the subrecipient coordinates CSBG funding with the organization and also provides referrals to
the organization, then include the organization on both the Funding Coordination form/worksheet and on the Referral Organizations form/worksheet.
Attachment B, 4.B.2. Social Service Coalitions
2016 Community Action Plan
Subrecipient:
Name of Existing
Members/Organizations
How does coalition
Is your agency a
member? If not,
City & County where
How often does the
Coalitions in Service Area
Represented
coordinate services?
explain why not
coalition meets
Coalition meet?
Ben Pickett - Monterey Baptist
Church, Janis Putteet - Lubbock
United Way, Mary Gutersloh -
HOPE, Michael Boyd - Veteran's
Admin, Anthony Gonzales -
Veteran's Admin, Les Burrus -
Link Ministries, & Myrna Porras -
Share inforamtion through
Homeless Consortium
Link Ministries
Charity Tracker and HMIS
YES
Lubbock, Lubbock
Monthly
Total of 92 agencies. Here is a
list of a few agencies:
Community Health Centers of
Lubbock, Family Promise,
Catholic Charities, managed
At meetings there aer
Care, MHMR, Health and
always 2 speakers that
Human Services, Goodwill,
form a participating agency
WorkSource of the South Plains,
that presents available
Resources United
etc,
services in their organization
YES
Lubbock, Lubbock
Quarterly
Juan Chavez - Bailey County,
Daniel Guzman - Bailey County,
Joe Hardgrove - Cosby County,
Judge Billy D. Carter - Cochran
County, Roy Borchardt - Hale
County, Roger J. Locke - Lynn
County, Diane Washington -
At meetings agenencies
Rural South Plains Coalition
Motley County & Enola
share there resources
NO
Levelland, Hockley
Quarterly
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Attachment C, 4. CSBG Service Area - Population, Poverty Population, and Unemployment Data
2016 Community Action Plan
Subrecipient:
Counties in CSBG Service Area
Population - U.S Census Poverty Population at 100% Poverty Rate- 2013 Data U.S. Number of Person Unemployment
County Bureau, American Community 2013 U.S Census Bureau, Census Bureau, Small Area Unemployed 2014 Rate 2014 U.S.
Survey (2013) Small Area Income and Poverty Estimates Income and Poverty Estimates U.S Dept. of Labor Dept. of Labor
Lubbock 293,974
Instructions: For data on Population and Poverty Population go to the Community Action Partnership website http://www.communitycommons.org/register/
From the referenced website, select the data indicators "Population Profile" for population and poverty data and select "Employment" for the unemployment data
and create the report. Utilize the data from the report to complete this attachment. The website is updated regularly and utilizes the most recently available data
sets. Subrecipients should download data annually. The referenced website has other data indicators related to education, housing, income, nutrition, and health
care, which may inform the development of the CAP Plan.
Attachment C, 5. Main Office/Administrative Offices
2016 Community Action Plan
Subrecipient: City of Lubbock
County City Address CSBG Staff Positions at Office Is the office also a
service center? Yes or No
Attachment C, 6. Counties with Neighborhood Center/Service Centers
2016 Community Action Plan
Subrecipient: Citv of Lubbock
County
City
Address of Centers
Services Provided
CSBG Staff
Positions at Office
Days of
Operation
Hours of
Operation
Lubbock
Lubbock
102 Ave J
Case Management, Food and rent assistance,
Clothing Vouchers
Case manager, Support
Staff
Monday - Friday
8 am - 5 pm
Lubbock
Lubbock
1212 13th
CEAP Utility Assistance, Food Vouchers
Program Manager,
Assistants
Monday - Friday
8 am - 4:30 pm
Lubbock
Lubbock
1611 10th St
Referrals
Office Assistant
Monday - Friday
8 am - 5 pm
Note: Neighborhood Centers/Services Centers are facilities where the subrecipient has CSBG staff and or volunteers located to provide services on a regular full-time
basis, usually Monday thru Friday.
Instructions: Provide information on neighborhood centers/service centers utilized and or operated by the subrecipient.
Attachment C, 7. Counties with Outreach Sites
2016 Community Action Plan
Subrecipient:
City Where Address & Name CSBG Staff Number of Times Number of Hours
County Outreach Site(s) of Facility Services Provided Positions per week and Month per Week and
are Located Month
Note: Outreach sites are facilities where the subrecipient sends CSBG staff and or volunteers on a regularly scheduled basis, such as every 3rd Thursday of the
month, to provide assistance. Theses sites are usually a public buildings, such as a court house, city hall, or a building provided by a church or non-profit
organization. Subrecipients should conduct regular outreach to inform the community of the service schedule.
Instructions: Provide information on outreach sites utilized by the subrecipient.
Attachment C,B. Service to Counties without a Service Center or Outreach Site
2016 Community Action Plan
Subrecipient:
Describe what services the Subrecipient
County Describe how outreach is conducted in the provides or makes available to persons in the Describe how persons in the county apply for
county and frequency. services and receive services and frequency.
Instructions: Review poverty data and
data for counties where there is not a service center/neighborhood center or outreach sites. If the review of
CSBG performance data compared to poverty population data indicates a county is not being served equitabley, subrecipients should develop a plan to realign service
provision and consider where service center or outreach sites may be needed. If this form is not applicable, because all counties are either served by a service center or
an outreach site, then indicate non -applicable.
Attachment D, 1. Staff Providing Case Management Services and Caseload
2016 Community Action Plan
Subrecipient:
1
(2)
(3)
4
5
6
7
8
9
10
Name
Title
Case Management Duties
Location (city and
county) and Contact
Information
(email,phone#)
of Time Paid
with CSBG
Funds
Approximate
Number of
Hours Per
Month
Dedicated to
Case
Management
Numberof
Persons
Projected
to be
Working
towards
TOP
Number of
Households
Projected to
be Working
towards TOP
Number
Persons
projected
to TOP
Number
Households
Projected to
TOP
Sabrina Robbins
Case Manager
Workshops, Enrollment, Process
applications, meet with students, Bill
and Pay student tuition
Lubbock, Lubbock
(806)765-8475
sabrina@cclubbock.
or
100.00%
160
200
67
115
30
Reference: CSBG Act, Sec. 672 (1) one of the primary purposes of the CSBG grant is to empower low-income families and individuals to become fully self-sufficient.
Guidance: Subrecipients are encouraged to establish evaluation systems. Part of the system is to review past performance data and determine the "success rate" and time period it takes to
transition a person/household out of poverty and use this information to assign staff goals to meet TDHCA established targets. Then assign staff goals, monitor progress, and continually improve
systems and services. For example, if the TOP goal is 10 persons and the success rate is that 25% of those working to TOP actually TOP annually, then at least 40 persons /16 households would
need to be working to TOP to achieve the goal of 10 TOP.
Instructions: (1)-(4) self-explanatory. (5) For caseworker staff, indicate the percentage of time paid with CSBG funds as per the CSBG budget. (6) Provide the approximate number of hours that the
staff person will dedicate each month to provide case management to persons working to transition out of poverty (TOP). The grand total for column (6) on this form should be the same number
(approximately) as Attachment E #11. (7) Provide the number of persons that are projected to be working towards TOP that are assigned to the case worker. The grand total for column (7) should be
the same number (approximately) as Attachment E V. (8) Provide the number of households that are projected to be working towards TOP that are assigned to the case worker. The grand total for
column (8) should be the same number (approximately) as Attachment E #8. (9) Provide the number of persons projected to TOP that are assigned to each case worker. The grand total for column
(9) should be the same number (approximately) as Attachment E#2. (10) Provide the number of households projected to TOP that are assigned to each case worker. The grand total for column (10)
should be the same number (approximately) as Attachment E #3.
Attachment E Plan for Transitioning Persons Out of Poverty (>125%) in Program Year 2016
Subrecipient:
TOP Goal (TDHCA assigned #) in PY 2015
# Persons Working to TOP as of August 2015
# Persons TOP as of August 2015
25
0
0
2016 Goals for TOP Program
#
Goal Criteria
ANSWER
1
Average household size (refer to CSBG monthly performance report, divide total persons by total households.)
3
2
Number of Persons (count all hhld members) Projected to Transition Out of Poverty (TOP). This goal can be higher than the TDHCA assigned goal, yet
subreci ients are only responsible for meeting the TDHCA assigned goal.
115
3
Estimated # of Households to TOP (divide #2 by #1)
38
4
Estimated Number of Persons projected to be Working Towards TOP count all hhld members
200
5
Estimated # of Households projected to be Working Towards TOP (divide #4 by #1)
67
6
# of case workers assigned to work with persons Working towards TOP and to TOP
1
7
Estimated Average # of persons Working Towards TOP assigned to each caseworker divide #4 by #6
200
8
Estimated Average # of households Working Towards TOP assigned to each caseworker (divide #5 by #6)
67
9
1 Estimated Average # of Persons that will TOP assigned to each caseworker divide #2 by #6
115
10
1 Estimated Average # of Households that will TOP assigned to each caseworker (divide #3 by #6)
38
11
Total # of hours each month that will be dedicated to TOP case management work include the TOP case management hours for all caseworkers)
12
CSBG funds budgeted for TOP assistance? Note: The Department strongly recommends budgeting 3%-5% for TOP assistance.
13
Types of assistance to be provided with TOP Direct Service funds? (Note: subrecipient is not limited to only these items.)
Reference: CSBG Act, Sec. 672 (1) one of the primary purposes of the CSBG grant is to empower low-income families and individuals to become fully self-sufficient.
Guidance: Subrecipients are highly encouraged to establish systems where the subrecipient's looks at past performance data to determine the "success rate" and time period it
takes to transition a person/household out of poverty and use this information take the TDHCA assigned goal and establish individual goals for each case worker. The purpose of
the form is to assist in this process.
Attachment G - Activities and Services Not Captured by NPIs
2016 Community Action Plan
Subrecipient:
Instructions: Identify and describe services, programs, activities, and assistance that are not reported in NPIs due to lack of an NPI code to capture activity.
Name of Grant or Funding Source
Description of Services, Programs, Activities and Assistance Not Captured by (identify the Federal, State, local, or
INPI's Program private fund source)
Attachment H - Evaluation of Case Management Services and TOP Program
2016 Community Action Plan
NOTE: This form is an OPTIONAL form that does not need to be submitted to the Department. Subrecipients will need to document their evaluation of
the case management and TOP program. The completion of this form can assist in answering Attachment D Service Delivery System, question 7. C. 1-6.
Subrecipient:
TARGET for
SUCCESS
Factors contributing and reasons
Improvements planned for next PY
py_
ACTUAL
ACTUAL
ACTUAL
ACTUAL
RATE or %
for Attaining, Not Attaining, or
to improve performance
Performance
Performance
Performance
Performance
of Target
Exceeding Target (this column
(this column can be completed
at end of 1st
at end of 2nd
at end of 3rd
at end of 4th
Achieved at
can be completed quarterly):
quarterly):
Quarter
Quarter
Quarter
Quarter
end of
PY
PY
PY
PY
4th qtr
p Persons
"Working to
Transition Out
1
ofPoverty/TOP"
It of Households
"Working to
2
TOP"
N Caseworkers
assigned to
3
"TOP" Program
average
4
household size
N/A
N/A
N/A
If ofep rsons
that drop out of
"Working to
5
TOP"
If of households
that drop out of
"Working to
6
TOP"
TARGET for
SUC E
Factors contributing and reasons
Improvements planned for next PY
py
ACTUAL
ACTUAL
ACTUAL
ACTUAL
RATE or %
for Attaining, Not Attaining, or
to improve performance
Performance
Performance
Performance
Performance
of Target
Exceeding Target (this column
(this column can be completed
at end of 1st
at end of 2nd
at end of 3rd
at end of 4th
Achieved at
can be completed quarterly):
quarterly):
Quarter
Quarter
Quarter
Quarter
end of
Py
Py
PY
PY
4th Qtr
4 of persons
7
to"TOP"
N of households
R
to "TOP"
Avg If Hours
each caseworker
will dedicate or
has dedicated to
"TOP" case
mgmt (take all
hours of
caseworkers and
divide by if of
caseworkers to
9
get avg)
Avg If of Persons
each
Caseworker
providing case
management to
persons
"Working to
10
TOp"
TARGET for
SUC ES
Factors contributing and reasons
Improvements planned for next PY
Py
ACTUAL
ACTUAL
ACTUAL
ACTUAL
RATE or %
for Attaining, Not Attaining, or
to improve performance
Performance
Performance
Performance
Performance
of Target
Exceeding Target (this column
(this column can be completed
at end of 1st
at end of 2nd
at end of 3rd
at end of 4th
Achieved at
can be completed quarterly):
quarterly):
Quarter
Quarter
Quarter
Quarter
end of
Py
PY
PY
PY
4th Qtr
Avg # of
Households each
Caseworker is
assigned to
assist in
"Working to
11
TOP"
# of Persons
each
Caseworker will
12
"TOP"
If of Households
each
Caseworker will
13
"TOP"
Guidance: The Department recommends that performance be assessed at the end of each quarter (in April, July, October, and January) and that the results of the evaluation be
documented each quarter or at least twice a year. Regular evaluation of performance will allow for improvements throughout the year. Subrecipients will need to maintain
documentation that their case management program is being evaluated and program improvements made based on the evaluation. This form can be utilized for such or another
evaluation tool can be developed and used.
The Target column is to be completed prior to the beginning of the January - December CSBG Program Year (PY).
The Actual Performance, Success Rate, Factors Contributing and Improvements Planned columns should be completed at the end of each quarter (in April, July, October, and January) or
at least every 6 months.
Strategic Plan
Worksheet 13 - Goals, Objectives, Strategies, Outcomes and Output Measures
Subrecipient:
Instructions: Complete Worksheet 13 based on measures approved by the board in the Strategic Plan. Submit this form along with documentation of Board approval of
the Strategic Plan.
Time Period (years) covered by the Strategic Plan:
Topic
2016
2017
2018
2019
2020
GOAL
OBJECTIVE
STRATEGY
OUTCOME MEASURE
OUTPUT MEASURE
Subrccipient: City of Lubbock
2016 CSBG CERTIFICATION OF BOARD APPROVAL
OF CSBG BUDGET and COMMUNITY ACTION PLAN
On October 14, 2015 the City of Lubbock Board of Directors reviewed and
approved the proposed estimated FY 2016 CSBG Budget & Community Action
Plan with a quorum of the governing board present.
The Director is authorized to proceed with necessary negotiations with the Texas
Department of Housing and Community Affairs.
Bill Curnow (Date)