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HomeMy WebLinkAboutResolution - 2002-R0311 - Contract For Software For Parks And Recreation Dept. - Class Software Solutions - 08/29/2002Resolution No. 2002—RO311 August 29, 2002 Item No. 41 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock, a Contract for software to be used for the Parks and Recreation Department from Class Software Solutions Ltd., and all related documents. Said Contract is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council this 29th day of August , 2002. zei� 41'1;�;*��-- ARC MC OU AL, MAYOR ATTEST: C�� Rebecca Garza City Secretary APPROVED AS TO CONTENT: ! l�t�Z C%tl!'I Sharlett Chowning ---G Information Technology Managing Director APPROVED AS TO FORM: 4 � /- - �-_ William de Haas Contract Manager/Attorney gs/Ccdocs/Contract-Parks&Rec Dept .Software.res August 20, 2002 AUTHORIZED SIGNATURES EXECUTED this 29th CI oftw e So s, L BY: TITLE: C- s� �> L io-sz Resolution No. 2002—R0311 August 29, 2002 Item No. 41 day of August 2002. CITY OF LU CK: 4 Marc McDoug , M yor ATTEST: Rebecca Garza, City Secretary APPROVED AS TO CONTENT: Sharlett Chowning Information Technology Manager APPROVED AS TO FORM: T 44f"�- 4 William de Haas Contracts Manager software solutions Shaping the future of communities SOFTWARE LICENSE AGREEMENT Class Software Solutions Ltd. Suite 300, 6400 Roberts Street, Burnaby, BC Canada V5G 4C9 t: 1.800.661.1196 f: 604.432.9708 class@classinfo.com www.classinfo.com This document (the "Agreement"), consisting of: a) this cover page ("Cover Page"), b) the attached table of licensed Software ("Software Table"); and C) the attached Terms and Conditions of CSS Software License Agreement (`Terms and Conditions") constitutes the entire agreement between the undersigned customer ("Customer") and Class Software Solutions Ltd. ("CSS") whereby, and CSS and the Customer hereby agree that, CSS grants to the Customer the rights and licenses herein described regarding the installation and use of certain computer software for the prices described in the Software Table, as modified from time to time according to this Agreement. Any apparent contradiction among this Cover Page, the Software Table and/or the Terms and Conditions is to be resolved by giving priority to the Terms and Conditions, followed by the Cover Page, and finally the Software Table. Payment Terms for Software Licenses A) All prices are in the currency of the country of installation. B) Sales and any other applicable tax(es), duties or any other charges in the nature of taxes and duties are not included unless specifically identified as line items. C) Prices shown include freight F.O.B. the Customer's offices. D) No services (i.e. site preparation such as cabling and provision of electricity) are included in costs described herein. E) The following installment payment schedule is applicable; figures are percentages of total fees and taxes and other charges re: all Software licensed under this Agreement: F) CSS will invoice the Customer for the amounts contemplated in paragraph E). All invoices are payable within 30 days of receipt thereof, and such receipt is deemed to occur as though such invoices were notices sent pursuant to section 9.3 of the Terms and Conditions. Overdue invoices will bear interest at 1 % per month, 12.56% per annum. The parties hereto each acknowledge that they have read, understand and agree to be bound by this Agreement. Full Legal Customer Name Authorized Signatory Address Class Software Solutions Ltd. Authorized Signatory Date Date CLASS Software Solutions Ltd. Software License Agreement 14SEP01 Form (Cover Page) Page 1 of 5 Upon delivery of the Software 25% 30 days after Initial Installation of any Module 65% 90 days after Initial Installation of any Module 10% F) CSS will invoice the Customer for the amounts contemplated in paragraph E). All invoices are payable within 30 days of receipt thereof, and such receipt is deemed to occur as though such invoices were notices sent pursuant to section 9.3 of the Terms and Conditions. Overdue invoices will bear interest at 1 % per month, 12.56% per annum. The parties hereto each acknowledge that they have read, understand and agree to be bound by this Agreement. Full Legal Customer Name Authorized Signatory Address Class Software Solutions Ltd. Authorized Signatory Date Date CLASS Software Solutions Ltd. Software License Agreement 14SEP01 Form (Cover Page) Page 1 of 5 software solutions Shaping the future of communities SOFTWARE TABLE: Licensed CSS Software Modules Class Software Solutions Ltd. Suite 300, 6400 Roberts Street, Burnaby, BC Canada V5G 4C9 t: 1.800.661.1196 f: 604.432.9708 dass@classinfo.com www.classinfo.com Module Module Unit Price No. of Copies of Module Licensed Total Module Cost illi 12rati o u ` AS , . rT... arse to� ea . f .. , . . ,5"H"".;:. i. Program Registration (Program Maintenance$1,500 10 $15,000 ii. FlexRe(automatically licensed if i is licensed iii. Membership & Pass Management(Membership Pass Maintenance$1,500 1 $1,500 iv. Facility Booking (Facili Maintenance$1,500 10 $15,000 V. QuickRez(automatically licensed if iv is licensed vi. Point of Sale & Site-based Inventory POS Maintenance$1,500 vii. Sport Scheduling $1,500 5 $7,500 viii. Facility Viewer $500 ix. IVR — Registration, QuickRez and Voice Info min. 4 lines IVR Maintenance$1,500 sm =F. X. Randomization $5,000 A. Affinity xii. External Interfaces — Banner $5,000 xiii. External Interfaces — Financial Accounts Payable and General Ledger) $1,500 1 $1,500 xiv. External Interfaces — Deskto Publishing $1,500 xv. Multilingual Capability $15,000 xvi. IVR - Registration & Voice Server $5,000 xvii. IVR — QuickRez Booking & Voice Server $5,000 xviii. Pa ment Processing Server Credit and, Debit and Electronic Funds Transfer $2,500 1 $2,500 „. •ser'• 4$ Ys , xix. Credit Card and Debit Card Payment Processing $500 AWN 1 a n- ase 21111111-M ..".. : s ul- xx. Internet Program Registration xxi. Internet QuickRez Bookings $5,000 1 $5,000 xxii. Internet Lo in 25 Concurrent Users nrmitted Rer license $5,000 3 $15,000 nfe�ne _ rakii, a o t sed 'i , 3'3 S R. I� xxiii. Internet Program Query $5,000 1 $5,000 xxiv. Internet Facility Inventory Query and Availability $5,000 1 $5,000 xxv. MAP $5,000 ,... N Mk xxvi. System Utilities as defined in section 1.1 r of the Terms and Conditions ♦♦ R Other xxvii. Information Management 1 $500 1 $500 xxviii. Membership Pass Validation(automatically licensed if iii is licensed Total Cost $73,500 CLASS Software Solutions Ltd. Software License Agreement 14SEP01 Form (Software Table) Page 2 of 5 TERMS AND CONDITIONS OF CSS SOFTWARE LICENSE AGREEMENT 1. INTERPRETATION 1.1 Definitions- For the purposes of interpreting this Agreement, the following terms will have the following meanings: a) "Agreement" means this Class Software License Agreement, b) "Client Workstation" means a computer attached to a local- or wide -area network (including an Intranet) which accesses the Software or Enterprise Database. c) "Concurrent Use" means use at the same moment in time to access a given server computer (of any kind) owned or controlled by the Customer. d) "Customer" means the legal entity other than CSS entering this Agreement. e) "CSS" means Class Software Solutions Ltd. f) "Database Server" means the single server computer upon which the Enterprise Database is resident. g) "Enterprise Database" means the MS SQL Server database files containing customer data (which is owned by Customer) and which is accessed by the Software. h) "Initial Installation" means initial installation of any Module on any server computer owned or controlled by the Customer. 1.2 "Line Items" —Any reference herein to a "line item" or "line items" is a reference to the appropriate line item(s) of the Software Table. 1.3 Headings - The headings contained in this Agreement are inserted for convenience and do not form a part of this Agreement and are not intended to interpret, define or limit the scope, extent or intent of this Agreement or any provision hereof. 2. GRANT OF LICENSES AND LIMITATIONS THEREON 2.1 CSS hereby grants to the Customer a non-exclusive right and license, subject to this Agreement, to install and/or use the Software as follows: a) Operating Modules - For every Operating Module licensed pursuant to the Software Table the Customer may: i) install the Operating Module upon as many Client Workstations as the Customer wishes, and ii) permit Users to use such Operating Modules to access the Enterprise Database on the Database Server provided that only the number of copies of any particular Operating Module licensed pursuant to the appropriate line items may be in Concurrent Use. I) "Internet Client" means a remote device capable of using the Internet and b) either Internet Explorer 4.0 or higher or Netscape Navigator 4.7 or higher to access selected Software on the Internet Server or the Enterprise Database on the Database Server via the Internet Server. j) "Internet Server" means a single server computer used by the Customer which enables access to the Software by individuals using an Intranet or the Internet, having a minimum configuration as set out in hardware specifications previously described to the Customer as applicable to the Software to be installed and used upon it. k) q) 13 "IVR Server" means a single server computer used by the Customer for voice - recognition and telephone -based, rather than computer-based, access to the Enterprise Database by the Customer's clients, having a minimum configuration as set out in hardware specifications previously described to the Customer as applicable to the Software to be installed and used upon it. "Maintenance Module" means any item of Software shown in the Software Table in parentheses adjacent to a type of Operating Software. "Module" means a single type of Software referred to in any particular line item, such that each such line item refers to one, and only one, Module, with respect to which one or more licenses may or may not be granted hereby, except in line item xxvi to which r) applies. "Operating Module" means any item of Software listed but not in parentheses in line items i through ix. "Payment Processing Server" means a single server computer used by the Customer to process electronic payments from its clients, having a minimum configuration as set out in hardware specifications previously described to the Customers as applicable to the Software to be installed and used upon it. "Software" means computer code and programs, in executable code form only, including related data files, rules, parameters and documentation, which have been created or licensed by CSS and are identified in the Software Table as licensed (or sublicensed) to the Customer by CSS in connection with this Agreement, and/or which are in the future provided to the Customer by CSS under any circumstances unless provided under a separate licensing agreement. "Software Table" means the table of CSS Software Modules licensed hereunder, shown on the page of this Agreement immediately following the Cover Page. "System Utilities" includes the following Modules: Accounting Processes, Archive Class Database, Central Login, Class Oracle Database Creator, Compact Class Database, Copy Class Database, Edit Class Database, Large Settlement Processor, License Class Modules, Log Accounting Information, Maintain Class Database, Reset Barcodes, System Maintenance, Upgrade Class Cash 3.0 Database, Upgrade Class Database and View Components. "User" means a person who accesses and uses any of the Software to access, use or affect the Enterprise Database in any manner whatsoever. C) d) e) Maintenance Modules - For every Operating Module licensed pursuant to the Software Table for which the Software Table shows a corresponding Maintenance Module, the Customer may install and use such corresponding Maintenance Module upon as many Client Workstations as the Customer wishes, with no limits with respect to the number of units of such Maintenance Modules which may be in Concurrent Use. System Features (Server Based Licensing)— Subject to d), the Customer may install one copy of each Module licensed pursuant to line items x through xviii on each of as many Client Workstations as the Customer wishes , and may use and permit use of such Modules by its clients, without limit as to the number Users or transactions which simultaneously use any such Module. Exceptions Regarding Unlimited System Feature (Server Based Licensing)—Any Module licensed pursuant to: line item xvi ("IVR — Registration & Voice Server) or line item xvii ("IVR — QuickRez Booking & Voice Server") may be installed as to one copy, on one IVR Server, per license acquired, and all such Modules together may be in Concurrent Use by, at most, the number of lines of the "IVR Registration, QuickRez and Voice Info" Module licensed pursuant to line item ix; line item xviii ('Payment Processing Server') may be in Concurrent Use by, at most, the number of lines of the Credit and Debit Card Payment Processing Module, as applicable, licensed pursuant to line item xix, System Features (User Based Licensing)— Payment Processing Modules — For each Module licensed pursuant to line item xix the Customer may: install such Module upon as many Client Workstations as the Customer wishes, and ii) permit Users to use such Modules to pay for products and/or services available from the Customer through the use of other Modules provided that only the number of copies of these Payment Processing Modules shown as being licensed in line item xix may be in Concurrent Use. f) Internet Access Licenses ( Login -Based) - For every Module licensed pursuant to line items xx and xxi the Customer may: I) install one copy of each such Module per license of such Module on one Internet Server, and ii) subject to h), permit Users to access and use such Modules to access the Database Server via Internet Clients connecting via a licensed Internet Server, provided that at any time, any or all such Modules may be in Concurrent Use by, at most, the number of licenses of the "Internet Login" Module licensed pursuant to line item xxii multiplied by twenty-five (25). g) Internet Enabling Licenses (Non-InternetLogin-Based)— For each Module licensed pursuant to line items xxiii, xxiv and xxv the Customer may: I) install one copy of such Module per license of such Module upon an Internet Server, and CLASS Software Solutions Ltd. Software License Agreement 14SEP01 Form (Terms and Conditions) Page 3 of 5 ii) permit Users to use such Module to access the Database Server via Internet Clients connecting via the Internet Server upon which such Module is installed, without limit as to the number Users or transactions which simultaneously use any such Module. h) The Customer hereby acknowledges that the mechanism utilized by the Software to control the number of Users or Internet Clients which can simultaneously access and use Modules licensed per line items xx and xxi is based upon the number of Users who have at any time logged in to the Customer's computer network using their passwords, such that any User so logged into that network in a manner that would enable the User to access and use the Modules listed in those line items will in fact reduce by one the number of Users able to simultaneously access those Modules, even if such User is not in fact accessing or using any such Module. The Customer hereby waives any claim, and releases CSS from any such claim and from any losses or damages the Customer suffers in relation thereto, in connection with the inability of the number of Users indicated in line item xxii to simultaneously access the Modules licensed per line items xx and xxi, where such inability is the result of Users not actually using the Modules licensed per those line items absorbing available login access in the manner described in this provision. I) Other Licenses (Information Management) — For each Module licensed pursuant to line item xxvii, the Customer may: i) install one copy of such Module upon a single Client Workstation per license of such Module, and ii) permit Users using such licensed Client Workstation(s) to use such Module(s), provided that only the number of copies of such Module licensed pursuant to line item xxvii may be in Concurrent Use, and further only one copy may be in Concurrent Use on any given licensed Client Workstation. j) Other Licenses (Membership Pass Validation) — If the Customer has licensed the "Membership and Pass Management" Module pursuant to line item iii, the Customer may, at no additional cost, install on as many pass scanning stations as the Customer wishes and use without limit as to the number of copies in Concurrent Use the "Membership Pass Validation" Module described in line item xxviii. 2.2 Backup Copies -Customer will not make any copies of the Software, except as necessary for the installation permitted hereby and except for one copy of each Module licensed hereunder for backup purposes, provided that all electronic copies made include screen displays of CSS's proprietary or intellectual property notices as recorded on the original copy provided by CSS, and the Customer affixes a label to each disk, reel or other housing for the medium on which each physical copy is recorded setting out the same proprietary and intellectual property notices as appear on the unit of Software from which the copy is made in the same manner as those notices appear on that original copy. 2.3 Incidental Installation of System Feature Software — CSS will not require any payment by the Customer for, and hereby releases the Customer with respect to any damages or claims to or by CSS relating to, unlicensed Modules listed in the Software Table under "System Features" the Software for which is automatically installed on any hardware of the Customer in the process of installation of any other Module(s), provided that the Customer shall not use, and shall not permit any other person to use, any such Modules. 3. CHARGES AND PAYMENTS 3.1 Software License Fees - The charges and payments applicable to the installation and use of the Software by the Customer are set out on the Cover Page. 3.2 Taxes and Other Charges —The Customer will pay all shipping & handling costs and all applicable sales, use, withholding and excise taxes, and any other assessments against the Customer in the nature of taxes, duties or charges however designated on the Software or its license or use, on or resulting from this Agreement, exclusive of taxes based on the net income of CSS. 4. OWNERSHIP OF SOFTWARE 4.1 Warranty of Title - CSS warrants that it has all rights necessary to make the grant of license herein by having all right, title and interest in and to the Software or as licensee of all such rights from the owner thereof. 4.2 Retention of Rights by CSS and Customer's Obligations - All proprietary and intellectual property rights, title and interest including copyright in and to the original and all copies of the Software and the documentation or any changes or modifications made to the Software or related documentation will be and remain that of CSS, or its licensor as the case may be. Without limiting the foregoing, the Customer will not any time whether before or after the termination of this Agreement: a) reverse engineer, disassemble or decompile any Software or prepare derivative works thereof; b) copy, transfer, display, or use the Software except as expressly authorized in this Agreement; c) disclose, furnish, or make accessible to anyone any confidential information received from CSS or make any use thereof other than as expressly permitted under this Agreement, which confidential information is deemed to include the source and executable code of the Software and all related documentation; d) contest or do or aid others in contesting or doing anything which impairs the validity of any proprietary and intellectual property rights, title or interest of CSS in and to any Software; or e) obliterate, alter, or remove any proprietary or intellectual property notices from the Software in its physical or electronic forms. 4.3 Intellectual Property Indemnity by CSS - CSS will defend or settle any claim made or any suit or proceeding brought against the Customer insofar as such claim, suit or proceeding is based on an allegation that any of the Software supplied to the Customer pursuant to this Agreement infringes the proprietary and intellectual property rights of any third party in or to any invention, patent, copyright or any other rights, provided that the Customer will notify CSS in writing promptly after the claim, suit or proceeding is known to the Customer and will give CSS information and such assistance as is reasonable in the circumstances. CSS will have sole authority to defend or settle any such claim at CSS's expense. CSS will indemnify and hold the Customer harmless from and against any and all such claims and will pay all damages and costs finally agreed to be paid in settlement of such claim, suit or proceeding. This indemnity does not extend to any claim, suit or proceeding based upon any infringement or alleged infringement of copyright by the combination of the Software with other elements not under CSS's sole control nor does it extend to any Software altered by the Customer either by enhancement or by combination with product(s) of the Customer's design or formula. The foregoing states the entire liability of CSS for proprietary and intellectual proprietary rights infringement related to the Software. If the Software in any claim, suit or proceeding is held to infringe any proprietary or intellectual property rights of any third party and the use thereof is enjoined or, in the case of settlement as referred to above, prohibited, CSS will have the option, at its own expense, to either (i) obtain for the Customer the right to continue using the infringing item, or (ii) replace the infringing item or modify it so that it becomes non -infringing, provided that no such replacement or modification will diminish the performance of the Software. 4.4 Intellectual Property Indemnity by the Customer—The Customer will defend or settle any claim made or any suit or proceeding brought against CSS insofar as such claim, suit or proceeding is based on an allegation that any Software licensed to Customer pursuant to line item xxvii ("Information Management) has been installed, used or otherwise treated in a manner contrary to the terms of this Agreement or the intellectual property rights of the provider of that Software, provided that CSS will notify the Customer in writing promptly after the claim, suit or proceeding is known to CSS and will give the Customer information and such assistance as is reasonable in the circumstances. The Customer will have sole authority to defend or settle any such claim at the Customer's expense. The Customer will indemnify and hold CSS harmless from and against any and all such claims and will pay all damages and costs finally agreed to be paid in settlement of such claim, suit or proceeding. 5. WARRANTY 5.1 Limited Warranty of Software - CSS warrants that when utilized by the Customer in a manner authorized hereunder, the Software will conform to the functional specifications set out in the user documentation accompanying the Software for ninety (90) days from Initial Installation. CSS's sole obligation and liability hereunder with respect to any failure to so perform will be to use reasonable efforts to remedy any non -conformity which is reported to CSS in writing by Customer within that warranty period. In the event CSS is unable to remedy such non -conformity within a reasonable time using reasonable efforts, CSS may refund to Customer the license fee pertaining to the Software and this Agreement will be CLASS Software Solutions Ltd. Software License Agreement 14SEP01 Form (Terms and Conditions) Page 4 of 5 automatically terminated. All warranty service will be performed at service locations designated by CSS. 6. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY 6.1 SPECIFIC EXCLUSION OF OTHER WARRANTIES - THE WARRANTIES SET OUT IN SECTIONS 4.1 AND 5.1 ARE IN LIEU OF ALL OTHER WARRANTIES, AND THERE ARE NO OTHER WARRANTIES, REPRESENTATIONS, CONDITIONS, OR GUARANTEES OF ANY KIND WHATSOEVER APPLICABLE, EITHER EXPRESS OR IMPLIED BY LAW (IN CONTRACT OR TORT) OR CUSTOM, INCLUDING, BUT NOT LIMITED TO THOSE REGARDING MERCHANTABILITY, FITNESS FOR PURPOSE, DURABILITY, CORRESPONDENCE TO SAMPLE, TITLE, DESIGN, CONDITION, OR QUALITY. WITHOUT LIMITING THE ABOVE, CSS DOES NOT WARRANT THAT ANY SOFTWARE PROVIDED HEREUNDER WILL MEET THE REQUIREMENTS OF CUSTOMER OR THAT THE OPERATION OF SOFTWARE PROVIDED HEREUNDER WILL BE FREE FROM INTERRUPTION OR ERRORS. 6.2 RESTRICTIONS ON WARRANTY - CSS HAS NO OBLIGATION TO REPAIR OR REPLACE SOFTWARE DAMAGED BY ACCIDENT OR OTHER EXTERNAL CAUSE, OR THROUGH THE FAULT OR NEGLIGENCE OF ANY PARTY OTHER THAN CSS. 6.3 NO INDIRECT DAMAGES — WITHOUT LIMITING THE GENERALITY OF SECTIONS 6.1 AND 6.4, IN NO EVENT WILL CSS BE LIABLE TO THE CUSTOMER OR TO ANY OTHER PARTY FOR INDIRECT DAMAGES OR LOSSES (IN CONTRACT OR TORT), INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST SAVINGS, OR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, EXCEPTING LOSS OR DAMAGE FOR PERSONAL INJURY OR DAMAGE TO TANGIBLE PROPERTY RESULTING FROM THE SOLE NEGLIGENCE OF CSS, IN CONNECTION WITH SOFTWARE PROVIDED HEREUNDER OR IN ANY OTHER RESPECT RELATING TO THIS AGREEMENT. 6.4 LIMITS ON LIABILITY— DESPITE ANY OTHER PROVISION OF THIS AGREEMENT, IF, FOR ANY REASON, CSS BECOMES LIABLE TO THE CUSTOMER OR ANY OTHER PARTY FOR DIRECT OR ANY OTHER DAMAGES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM.OF ACTION (IN CONTRACT OR TORT), EXCEPTING LIABILITY FOR PERSONAL INJURY OR DAMAGE TO TANGIBLE PROPERTY, INCURRED IN CONNECTION WITH THIS AGREEMENT, THEN: A) THE AGGREGATE LIABILITY OF CSS FOR ALL DAMAGES AND LIABILITY INCURRED BY CUSTOMER AND ALL OTHER PARTIES IN CONNECTION WITH THE SOFTWARE IN QUESTION WILL BE LIMITED TO AN AMOUNT EQUAL TO THE AMOUNT PAID TO CSS FOR THE LICENSE OF THE MODULE OR MODULES WHICH GAVE RISE TO THE CLAIM FOR DAMAGES; AND B) IN ANY CASE THE CUSTOMER MAY NOT BRING OR INITIATE ANY ACTION OR PROCEEDING AGAINST CSS ARISING OUT OF THIS AGREEMENT OR RELATING TO ANY SOFTWARE PROVIDED HEREUNDER MORE THAN TWO YEARS AFTER THE RELEVANT CAUSE OF ACTION HAS ARISEN. 6.5 SEPARATE ENFORCEABILITY - SECTIONS 6.1 THROUGH 6.4 ARE TO BE CONSTRUED AS SEPARATE PROVISIONS AND WILL EACH BE INDIVIDUALLY ENFORCEABLE. 7. TERMINATION 7.1 Termination - This Agreement will terminate: a) at the option of either party if the other party materially defaults in the performance or observance of any of its obligations hereunder and fails to remedy the default within 30 days after receiving written notice thereof; and b) without limiting a), at the option of CSS if the Customer breaches section 3 of this Agreement provided that the right of termination will be in addition to all other rights and remedies available to the parties for breach or default by the other. 7.2 Suspension of Obligations - If either party should default in the performance or observance of any of its obligations hereunder, then, in addition to all other rights and remedies available to the non -defaulting party, the non -defaulting party may suspend performance and observance of any or all its obligations under this Agreement, without liability, until the other party's default is remedied, but this section will not permit the Customer to suspend its obligation to make payments owing in respect of the Software. 7.3 Return of Software • In the event of termination of this Agreement for any reason whatsoever, Customer will immediately return to CSS all physical copies of Software delivered by CSS to the Customer or otherwise in the Customer's possession or control, except as expressly permitted by CSS to destroy, destroy all physical copies of the Software not returned to CSS, delete all electronic copies of the Software from its systems, and certify in writing to CSS that such actions have all been completed. However, despite the preceding sentence, in case of termination of this Agreement by Customer under section 7.1(a) as a result of material default by CSS, Customer shall have 180 days from the date of termination to so return, destroy and/or delete the Software. 8. AUDIT AND MONITORING RIGHTS 8.1 CSS may, upon a minimum of 24 hours written notice to the Customer, attend upon the Customer's premises and verify that the Software licensed pursuant to this Agreement is installed and being used only as permitted hereby. Such inspections may occur a maximum of twice per calendar year, and will be performed only during the Customer's regular business hours and conducted in a manner so as minimize to the extent reasonable any interference with the Customers business. Further, CSS may, using automatic means which do not interfere with the use of the Software by the Customer or Users other than as described in this provisions, monitor at any time usage of the Software by the Customer and or its Users, through monitoring of the number of copies of any particular Module(s) in Concurrent Use. 9. GENERAL 9.1 Complete Agreement - This Agreement constitutes the complete and exclusive statement of the agreement between CSS and the Customer relating to the licensing of the Software, and supersedes all oral or written proposals, prior agreements and other prior communications between the parties, concerning the subject matter of this Agreement. 9.2 Force Majeure - Dates or times by which either party is required to perform under this Agreement, excepting the payment of any fees or charges due hereunder, will be postponed automatically to the extent that any party is prevented from meeting them by causes (other than inability to pay) beyond its reasonable control. 9.3 Notices -All notices and requests in connection with this Agreement will be given to the respective parties in writing and will be deemed given as of the first business day of the notified party following the day the notice is faxed or sent via overnight courier, providing a hard copy acknowledgment of such successful faxed notice transmission or evidence of such couriering, as applicable, is retained. Notice may also be deposited in the Canadian or United States mails (depending upon the location of the party sending such mail), postage pre -paid, certified or registered, return receipt requested, and addressed to the other party at the address set out on the face hereof, and receipt of any such notice will be deemed given as of the 3ro business day of the notified party following such deposit. 9.4 Governing Law -This Agreement and performance hereunder will be governed by the laws of the jurisdiction where the Database Server is situate excepting in the case of Louisiana when the laws of California will apply, or in the case of Quebec when the laws of Ontario will apply. The Customer agrees that the Software shall be held in confidence by the Customer and shall not be disclosed to others, except as required by the Texas Public Information Act. 9.5 Non -Assignability - This Agreement is not assignable by the Customer. Any assignment, purported assignment or attempt to assign by the Customer will be a material breach of this Agreement and will be void. 9.6 Survival - Sections 4, 6, 7.3 and 9 of this Agreement will survive termination and expiration of this Agreement. 9.7 U.S. Government Restricted Rights - The Software and documentation are provided with restricted rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013, or subparagraphs (c) (1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable. The Contractor/ Manufacturer is Class Software Solutions Ltd., Suite 300, 6400 Roberts Street, Burnaby, British Columbia, Canada, V5G 4C9. w�oa aonware cownons Lia. Software License Agreement 14SEP01 Form (Terms and Conditions) Page 5 of 5