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HomeMy WebLinkAboutResolution - 2001-R0282 - Sales Agreement For Communications Network Equipment And Services - 07/12/2001Resolution No. 2001-RO282 July 12, 2001 Item No. 29 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock, by and between the City of Lubbock and Southwestern Bell Telephone Company, Amendment No. 1 to Sales Agreement for Communications Network Equipment and Services, dated May 15, 2000, for purchase of communications equipment and services, and related documents. Said Amendment is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council this 12th day of July 2001. Ile,�..- WINDY SIT'fON, .. ATTEST: Rebecca Garza City Secretary APPROVED AS TO CONTENT: Sharlett Chowning v Managing Director of Information Technology APPROVED AS TO FORM: William de Haas Contract Manager/Attorney Ccdocs/dh/Southwestern Bell Telephone Co. Amendment No. l.res June 29, 2001 Resolution No. 2001-RO282 Amendment #1 Sales Agreement for Communications Network Equipment and Services This amendment to the May 15, 2000, Sales Agreement for Communications Network Equipment and Services between the City of Lubbock ("City") and Southwestern Bell Telephone Company ("SWBT") for purchase of communications equipment and services, is made and entered between the parties July 12, 2001. WHEREAS, City entered into a Contract with SWBT, dated May 15, 2000, for purchase of communications equipment and services, and WHEREAS, both parties desire to amend the Contract; and NOW THEREFORE, for and in consideration of the mutual covenants herein, the parties agree to amend the Contract as follows: 1. Section 1. is amended to add Appendix C. 2. Section 39. is amended to add the following sentence: "The term of this Agreement shall be one (1) year beginning July 12, 2001 and ending July 11, 2002." IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed this 12'h day of July, 2001. CITY OF LUBBOCK SOUTHWESTERN BELL TELEPHONE COMPANY w By: (��.� Windy Si on For: Denise Akeroyd-Scanlin Mayor Reg. Vice Pres. - Select Accounts Printed Name: Mike Coke Title: oaf e s MQ z . Sales Agreement for Communication Network Equipment and Services City of Lubbock and Southwestern Bell Telephone Company Page 1 of 2 ATTEST: -1 0 , , -A 1�1" - Re ecca 6arza City Secretary APPROVED AS TO CONTENT: 5�f 6 121, p Sharlett Chowning Managing Director of Information Technology APPROVED AS TO FORM: William de Haas Contract Manager/Attorney Sales Agreement for Communication Network Equipment and Services City of Lubbock and Southwestern Bell Telephone Company Page 2 of 2 Resolution No. 2001-80282 Agreement T00983AU A Scope of Work Appendix C APPENDIX C SCOPE OF WORK For PHASE If OF SONET EQUIPMENT INSTALLATION Of Nortel Equipment GENERAL DESCRIPTION INSTALLATION BY NORTEL: The following sections outline the Scope of Work for Engineering and Installation Services of Transmission Equipment in the customers' site (Central Office / CEV / Hut / Customer Premise). The Pricing submitted is based on the Scope of Work under this Agreement as stated. Nortel will Engineer, Install and Test the requested OPTICAL equipment at a total of 3 locations. Installation: 1) Perform all Installation activities per the Nortel Publications (NTP) and the Nortel Installation Quality Manual (IQM-01). 2) Nortel personnel will review with the Customer personnel, prior to the installation, all aspects of the installation activities and define details of inter -company procedures and Scope of Work changes. 3) Perform Installation and test, in general this will include: A). Secure Equipment: • Mount and erect equipment in the Customer's existing equipment area. This activity includes: • Top support the bays to existing superstructure / ironwork • Bottom support the equipment bays to the floor B). Cabling: • Run and connect external cabling. This activity includes: • Power and Ground leads for "A" and `B" feeds to BDFB / Power Source • Relay Rack/ Earth Ground to Water pipe / ground bar • Audible and Visual alarms to aisle terminal strip / alarm bay • Optical fibers to Fiber Patch Panel • DSX 1/3 circuits to DSX Patch Panel • External Sync (ESI) to Bits Clock Panel • Miscellaneous telemetry alarms to scanner points C). In -bay Test: This activity includes: • Verify continuity on all external cabling • Audible and Visual alarms to aisle terminal strip / alarm bay • Optical fibers to Fiber Patch Panel • DSX 1/3 circuits to DSX Patch Panel • External Sync (ESI) to Bits Clock Panel • Power -up bay verifying each load for "A" and "B" feeds to Power Source per NTP procedures • Data -fill each Network Element System D). End -to -End System Line-up & Test (SLAT): This activity includes: • Verify Transmission signals for all equipped circuits between each Network Element site • Optical fibers from Optical transmit card to Optical receive card • DSX 1/3 circuits from DSX Patch Panel to DSX Patch Panel • External Sync (ESI) to Bits Clock Panel • Ensure shelf clock setting is valid • Test the status of the CNET and LAPD communications • Force database backups for each network element • Checks for traps and/or swerrs • Perform test procedures per NTP RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 1 of 9 Agreement T00983AU A Scope of Work Appendix C INSTALLATION WITH ONSITE FIELD ENGINEER: The on site Installation Engineer will perform circuit provisioning & equip plug in packs as required for the optical installation only. This work will be performed on Nortel Networks equipment only and will not include equipment installation or wiring. The Engineer will be on site for a period of not less than 45 days. The onsite Field Engineer will assist with any training, configurations, troubleshooting, and or monitoring of the hardware and software. This shall be for a period of nine weeks. ITEMS EXCLUDED FROM THIS SCOPE OF WORK FOR INSTALLATION: • Installation personnel shall not repair Equipment, whether or not the Equipment requiring repair is in warranty. Such repair shall be performed according to Nortel's Standard Repair and Return Procedures. • Any engineering or re-engineering of existing equipment, whether previously supplied by Nortel or by another vendor. • Any and all items which are not specifically described within this Scope of Work as being provided by or the responsibility of SWBT. • Direct attachment of AC wires to circuits other than through a UL -approved connectorized electrical outlet or other work requiring an electrician. CUSTOMER RESPONSIBILITIES FOR INSTALLATION: With respect to any Services provided as part of this Agreement, Buyer shall be responsible, at no charge to SWBT, for the following: • Providing site access, pass, badges and escort (as required) to Nortel at such times as mutually agreed. • Provide storage area for all equipment & material for delivery to site at the agreed to Installation start date. • If Installation activities are suspended due to the site not being ready, or changes to the scope of the job, Buyer will notify field management when Installation may re -commence. Two week's notice is required by Nortel field management in order to allow scheduling of personnel. In this case, a re -mobilization charge of $1500 per Field Technician will apply which is in addition to all costs contained herein. Corresponding changes will also be made to the schedule for completion of the job. • Quote assumes all Customer facilities are ready and available at the start of installation. Should the unavailability of facilities cause Nortel to halt installation, a $1500 per Field Technician restart fee covering the additional travel costs will be charged. (Facilities: building access, outside plant connections between sites fiber/copper) • Installation work performed outside this Scope of Work will be charged at a negotiated rate per hour plus expenses if performed Monday -Friday 8am-5pm. Also, delays outside of SWBT's control that impede the progress of the installation will be charged at this rate. These items to be discussed and signed off by the Customer appointed primary contact. • Providing reasonable security and storage facilities at Buyer's expense as appropriate for equipment and tools used by SWBT. • Providing access to washroom facilities twenty-four (24) hours a day. • All sites meet OSHA requirements. • All sites are to be accessible by 2 -wheel drive vehicle. • One Customer representative will be assigned to the work site for security purposes unless agreed to and signed off by the Customer. • Buyer is to make telephone service available at all sites for maintenance communications prior to, the start, and throughout the duration of the installation activity in case of medical emergencies. • Buyer is to provide unimpeded access to all sites Monday -Friday 8am-5pm. • Buyer is to insure 110 VAC power will exist at all sites during installation. • Buyer will notify Project Engineer within twenty-four (24) hours, if Engineering activities are suspended due to the site being canceled, or changes to the scope of the job. The Buyer shall be charged for the Engineering cost incurred for the work activity completed plus a $2000 cancellation fee for any time and expense for travel incurred for the canceled site. GENERAL WORK ASSUMPTIONS FOR INSTALLATION: This Agreement is based on the following assumptions: All work activity will be performed during the hours between Monday -Friday 8am-5pm. Hours worked outside 8-5 and/or above 8 hours will be charged @ 1.5 times the rate Monday through Friday, Saturday's double time and Sundays & Holidays triple time. SWBT requires two-week lead-time notification to secure resources. Any Customer supplied equipment is installed and ready for use as required. RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 2 of 9 Agreement T00983AU A Scope of Work Appendix C • SWBT's prices are based on its use of non-union labor at all sites. When required, union labor will be provided at an additional cost to Buyer. • Buyer is to make telephone service available at all sites for maintenance communications prior to, the start, and throughout the duration of Nortel's installation activity in case of medical emergencies. • Buyer is to provide unimpeded access to all sites Monday -Friday 8am-5pm. • Buyer is to insure 110 VAC power will exist at all sites during installation. • One individual shall be designated as SWBrs point of contact; this individual shall have final say in all matters. • Bays to be mounted on concrete floors and not a raised floor. There are no asbestos floor and ceiling tiles. • Environmental conditions meet Nortel's requirements. • Unobstructed access for delivering equipment to the site location. • No additional OEM equipment or hardware to be installed, moved, or removed other than what is listed in the agreed Scope of Work. • Any Changes to the Scope of Work will require additional charges. • No installation Related Material (IRM) included. All work performed requires only standard installation tools and test equipment BRIEF DESCRIPTION OF THE NETWORK SCOPE OF WORK Engineer and Install the following equipment at these 3 sites plus the one remaining site from Phase 1. SITE DETAILS a). Site: • The bay(s) are mounted on a concrete floor. • All ironwork is existing. • All cable racks is existing. • All fiber duct is existing. • All cables are to be run unsecured in the existing cable rack or fiber duct. • All power and ground cable runs are 50 ft. • All DSX-1 cable runs are 50 ft. • Wire DSX 1 circuits as shown • All DSX-3 cable runs are 50 ft. • Wire DSX 3 circuits as shown • All Optical cable runs are 50 ft. • All Alarm cable runs are 50 ft. • All Miscellaneous Telemetry cable runs are 50 ft. • No twenty-four (24) Bit Error Rate Testing is required. • No Barcoding equipment is required. • No DS1/3NF Traffic conversions or cut -overs are required. Engineering: Service Package SERV0004 (Basic) 1) Generate site installation documentation package per Service Package ordered. 2) Project coordination and Engineering telephony consultation for on-site installation team. 3) Does not include Updating Customer Office records. RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 3 of 9 Slaton Substation Holly Substation Mackenzie Substation OC -12X Install Bay Power & Testing 1 1 1 Install and Terminate DS1 Cables 1-28 DS1 Cables 1 1 1 Cable 1-3 DS3s 1 1 1 Install EIM Kit 1 1 1 OC -3 Tributary 1 1 1 Transport OC48 Bay 1 1 1 InstalUTest OC -48 shelf configured as ring 1 1 1 Patchcords 4 4 4 Optical Tributary 2 2 2 DV -45 Shelf e/w 1 encoder/Decoder card 1 1 1 SITE DETAILS a). Site: • The bay(s) are mounted on a concrete floor. • All ironwork is existing. • All cable racks is existing. • All fiber duct is existing. • All cables are to be run unsecured in the existing cable rack or fiber duct. • All power and ground cable runs are 50 ft. • All DSX-1 cable runs are 50 ft. • Wire DSX 1 circuits as shown • All DSX-3 cable runs are 50 ft. • Wire DSX 3 circuits as shown • All Optical cable runs are 50 ft. • All Alarm cable runs are 50 ft. • All Miscellaneous Telemetry cable runs are 50 ft. • No twenty-four (24) Bit Error Rate Testing is required. • No Barcoding equipment is required. • No DS1/3NF Traffic conversions or cut -overs are required. Engineering: Service Package SERV0004 (Basic) 1) Generate site installation documentation package per Service Package ordered. 2) Project coordination and Engineering telephony consultation for on-site installation team. 3) Does not include Updating Customer Office records. RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 3 of 9 Agreement T00983AU A Scope of Work Appendix C 3) Does not include Updating Customer Electronic Database. SWBT ASSUMPTIONS: 1. SWBT assumes that the work will be performed during normal business hours: Monday - Friday, 7:00am - 6:00pm. Work beyond this schedule requires the approval of SWBT or overtime rates will be charged to the Customer via a Change Order. 2. SWBT reserves the right to bill the Customer for time lost or re -trips caused by the Customer. Time lost examples include, but are not limited to: 0 Unavailability of required space or material furnished by the CUSTOMER. 0 Safety problems that are the responsibility of the CUSTOMER. 0 CUSTOMER initiated changes in the scope of work. 0 Lack of knowledge of the job by Customer designated contacts. 3. SWBT assumes that requests for changes to this Scope of Services will require a signed Change Order 4. SWBT assumes that the demarcation point of the network service (demarc) is within 50 feet of the rack in which the equipment will be mounted. 5. That the basis requirements set out by the manufacturer's equipment are met in the physical requirements, electrical, and environmental which will be provided prior to start of installation. (minimum requirements prior to installation will need to be met according to chosen Vendor equipment) SWBT Responsibilities: 1. SWBT will work with Vendor to develop a procedure to insure notification of the dispatch of a technician to work on any reported trouble report for smooth integration of the proposed Surveillance and Tier I support for the Sonet Network. 2. SWBT will work with Vendor to coordinate the training of SWBT technicians on the accepted Sonet equipment and all hands on training on the actual installation of equipment. 3. SWBT will develop an Escalation policy and to follow when dispatch of technicians is required for this network, once the contract is signed. 4. SWBT will have a vendor Field Engineer onsite for nine weeks if the chosen vendor is Nortel equipment at no cost to the customer. 5. The field engineer will assist the two SWBT sonet technicians in hands on installation training and configuration of the equipment, and any local City of Lubbock persons responsible for this equipment. 6. The Nortel vendor has provided incentives to train the local sonet technicians for the maintenance and installation of this equipment. SWBT techs will be trained in the Nortel Networks Sonet equipment to maintain this equipment. 7. SWBT technicians will be the field forces dispatched by the Nortel Tier I and proposed Surveillance support to work to resolve any trouble that requires field assistance. WARRANTY: All SWBT supplied electronic components within the network contains a 30 -day parts and labor warranty from the date of installation. During the 30 days, SBNI will address any warranty issues and work with the manufacturer is equipment is defective. In addition, the equipment includes a manufacturer's warranty (hardware 1 years, software 1 year) that begins from the date of shipment. PROFESSIONAL SERVICES Tier 1 Support and Surveillance by Nortel: Surveillance Tier I Support Surveillance, Analysis and Trouble Management Introduction This document presents Nortel Networks functional definition of the Surveillance, Analysis and Trouble Management Service. The service is defined for Nortel Networks and does not represent a specific service offering from a specific Operations Center. The selection of a servicing Operations Center for a particular customer will be based upon the network configuration and the combination of services provided. RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 4 of 9 Agreement T00983AU A Scope of Work Appendix C Overview Nortel Networks Operations Center provides state of the art capabilities for monitoring and managing customer's Network Elements. The Operations Center has the capabilities of 24 hours a day, seven days a week remote monitoring and access to all contracted network elements of City of Lubbock network, as well as Trouble Management and Reporting. Nortel Networks offers varying degrees of surveillance. The most basic type of service will detect an alarm or threshold overflow event and, depending on the customer agreement, either notify City of Lubbock technician or log the event and forward the information to the site technician when the technician arrives on site during normal office hours. More aggressive levels of analysis and remote fault correction are available at an additional price. Any activities beyond this basic service will involve inserting degrees of maintenance into the customer agreement. Network Element Surveillance offers both reactive maintenance service as well as proactive maintenance service, which is geared to find problem areas before they manifest into network or network element event conditions. The Surveillance and Analysis Services can be defined as basic service plus optional services depending upon attributes of the service and the agreement with City of Lubbock. Trouble Management is an integral piece of the surveillance functionality and is provided as part of all surveillance services. The value to City of Lubbock increases as expanding levels of functionality are added to the service provided. The following chart depicts these expanding levels of functionality: Tier I Basic Surveillance and Analysis service has the following attributes: • Network Acceptance - Verification of DCN stability and connectivity - Verification of alarm visibility and remote telemetry - Full Network/ Facility image / profile - Surveillance Platform provisioning - Network systems integrity check - Initial Circuit provisioning • 7X24 network monitoring and support. • Remote monitoring of alarms from each Span of Control via the OPC Ethernet or serial TL -1 port • Remote troubleshooting of all alarms • Method of procedures • Remote validation of alarms prior to dispatch • Management of resources for problem resolution • Trouble ticketing, screening, and tracking of all alarms (CR, MJ, MN) • Monthly reports The Nortel Networks Operations Center technicians are fully trained in the surveillance and maintenance of all of the managed network components and environmentals. Network Element Surveillance Network Element (NE) Surveillance provides the capability to detect and monitor NE alarms and alerts. An Alarm is defined as all types of events that are associated with faults, which are malfunctions of hardware, programs and data errors. An Alert is defined as a notification that a user -selectable performance threshold has been reached. NE events generate alarms and alerts that may be recognized in near -real time or buffered at the site and forwarded when some predefined threshold is met. Alarms provide information that indicates the nature and severity of the fault. The following is a sample of the Statement of Work (SOW) associated with surveillance combined with reactive maintenance. Operations Center Surveillance Technicians perform the following tasks for each Network Element under contractual responsibility by the Operations Center: Event Recognition Event Identification Fault Isolation Upon alarm recognition, the Operations Center Surveillance technician opens a Trouble Ticket and assigns a Priority classification based upon the severity of the problem. The Surveillance team then attempts remote resolution and, if unable to correct the event, dispatches the problem to the next level of support as stipulated in the customer Service Level Agreement (SLA). Network Element Analysis The Operations Center Analysis Technicians receive open Trouble Tickets from the Surveillance Team after they have attempted the initial level of trouble resolution. The Operations Center Analysis team's goal is to accurately analyze any RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 5 of 9 Agreement T00983AU A Scope of Work Appendix C network element fault, isolate the cause of that fault, and repair that fault. If the Analysis technicians are either unable to repair the problem, they dispatch the Trouble to the next level of support as specified in the SLA. NMC Analysis Technicians are also able to perform a Root Cause Analysis of critical issues and outage conditions on the managed network elements. Technicians analyze these alarms through reviewing the history of the respective Network Element Trouble Tickets, analyzing the Logs and available Performance Measurements (PM), retrieving data from the OSS, and gathering information from all resources available within the Operations Center. The Operations Center tracks this analysis and can publish the subsequent report to the City of Lubbock. The Analysis functions are as follows: • Fault analysis and reporting • Fault resolution • Root Cause Analysis of all critical issues and outage conditions • Follow vendor approved trouble shooting and trouble clearing techniques • Dispatch or refer troubles to the next level of support based on contractual agreements Trouble Management Trouble Management service provides for the management and tracking of trouble reports that are initiated as a result of the Operations Center Surveillance and Analysis functions. Trouble Management is an integral piece of the Surveillance functionality and is provided as part of all surveillance services. The following is the list of the functionality that is provided by Trouble Management: • Open, update, close, or escalate Network Element Trouble Tickets as required • Track the resolution of Trouble Tickets as required • Notify City of Lubbock of alarm conditions per the Service Level Agreement (notifications are standard and immediate for all Priority 1, 2, and 3s) • Monitor the status of all Open Trouble Tickets • Provide the appropriate Trouble Ticket schemas in order to communicate with the Operations Center Trouble Management System (TMS) • Dispatch/Refer/Escalation of unresolved troubles to the appropriate party as indicated by the Contract and/or Service Level Agreement Service Functions The following is a brief description of the Trouble Management functions that support the Surveillance, Analysis and Trouble Management service: Alarm Surveillance Alarm Surveillance functions are used to monitor and present Network Element events. Network Element Alarm Surveillance Alarm surveillance provides the capability to monitor network element failures in near -real time. Network Element Fault Resolution Manages redundant units or removes faulty units from service. Inhibits or restores automatic restoration functionality. Alarm Identification and Isolation Routine hardware and software checks in the NE(s) detect the faults and generate the alarms. The alarms may be filtered and consolidated in the NE or Network Element Manager (NEM), if one exists, before being forwarded to the OSS. This filtering and consolidation is based upon preset criteria. Alarm Correlation and Filtering A correlation process groups multiple alarms that are associated with a single fault and filters out redundant alarms or those alarms that are not indicative of the root cause of the fault. Log Control Controls the logging and retrieval of the event history from the NE(s). Alarm Summary Reports or controls the reporting of a summary of network anomalies. Alarm Reporting Reports or controls the reporting of alarms and related information Verification of Parameters and Connectivity RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 6 of 9 Agreement T00983AU A Scope of Work Appendix C Verify that, a problem is not caused by errors in cross -connections, or errors in service parameters that are stored in the databases. Network Fault Localization NMC Analysis Technicians analyze filtered alarms, diagnostics and other symptoms of a fault to identify the root cause. Operations Center Analysis Technicians also determine whether end user services have been affected by the fault. Network Element Fault Localization NMC Analysis Technicians select and schedule diagnostics, exercises, audits, etc. and analyze the results in order to determine the Root Cause of a fault. Diagnostic Testing Initiates hardware diagnostics, software diagnostics within a NE and reports the results. Arrangement of repair • Contacts the end customer to schedule dispatch to customer premises • Scheduling and dispatch administration of repair forces • Determines what analysis testing, or repair activities need to be performed and assigns this task to another function or person Automatic restoration Removes a unit from service after a fault has been localized. Replaces the unit or swaps to a spare unit and restores the unit. Reports successful or unsuccessful restoration attempts. Trouble Administration Trouble administration functions provide for the recording of Trouble Tickets that are originated as a result of Network Element Surveillance Fault Detection activities. The functions also provide for coordination of activities to investigate and clear troubles. Trouble Report Status Change Notification Notifies the City of Lubbock of new troubles, changes in existing troubles, or clearing of troubles on its services. Trouble Ticket Creation Notification Provides City of Lubbock with notifications of the creation of a new trouble tickets that affect its services. Reports Standard reports are generated and provided for City of Lubbock's use and review. The following is a list of available reports: • Trouble Tickets Report Weekly • Trend Report(optional services) Monthly • Service Incident Report "' '"A Service Incident Report will be distributed to appropriate City of Lubbock personnel if a Priority 1 incident has occurred. This report will be distributed to City of Lubbock personnel within 24 hours of the said incident. The distribution time of this report does not supercede normal notification timeframes established for Priority 1 incidents. RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 7 of 9 Agreement T00983AU A Scope of Work Appendix C EauiDment lists & Model Slaton Substation Description Quantity Total Price OC12 Equipment: OPTera Metro 3400 Front Access Shelf Kit 1 1,180.00 OPTera Metro 34000 Wiring Kit 1 164.30 7'0"x23" Bay Assembly 1 378.20 7'0"x23" Bay Assembly End Guard UR 2 158.20 Installation Related Materials 1 1,550.35 OPTera Metro 3400 Shelf Processor 1 1,817.50 OPTera Metro 3400 Software License 1 855.10 OPTera Metro 3400 OC12112 Base Kit, LR 1 16,445.35 DSINT Mapper 2 3,023.20 Protection Switch Controller -PSC 1 337.75 OPTera Packet Ed e System 10/100 Ethr Card 1 5,762.10 100BaseT 1/0 Ps Ethernet Adapter 1 214.55 SCO tical Connector Kit 2 79.70 50' DS1 Cable Set of 2 1 270.00 Straight EIM Ethernet RJ45 Cable 30m 2 122.60 OPTera Front Right Access 1/0 Kit 100 Base T 1 795.65 OPTera Issue 6.1 Technical Reference Library 1 236.60 OPTerra Planning Guide Release 6.1 1 N/C OPTera Metro Rel 6.1 Shelf Set-up Guide 1 55.15 OM 3300/3400 Issue 7.01 Tech. Ref. Library 1 236.60 Wall Mount Cabinet Power Kit 1 4,106.85 12V Battery Module Johnson Control 4 1,481.40 OPTerra Metro 3300/3400 Basic Cable Kit 1 1,311.70 SMO tical Patchcord 10M SC -SC 2 282.00 SMO tical Patchcord 10M SC -SC wNOA 2 1,164.70 Slaton Substation Sub -total $ 42 029.55 ShippingS111pping & Handling Sub -total $ 488,00 Installation Configuration, Turn Up and PM $ 15,799.00 Total Location $ 58 316.55 Holly Substation OC12 Equipment: OPTera Metro 3400 Front Access Shelf Kit 1 1,180.00 OPTera Metro 34000 Wiring Kit 1 164.30 7'0"x23" Bay Assembly 1 378.20 7'0"x23" Bay Assembly End Guard UR 2 158.20 Installation Related Materials 1 1,550.35 OPTera Metro 3400 Shelf Processor 1 1,817.50 OPTera Metro 3400 Software License 1 855.10 OPTera Metro 3400 OC12/12 Base Kit, LR 1 16,445.35 DSINT Mapper 2 3,023.20 Protection Switch Controller -PSC 1 337.75 OPTera Packet Edge System 10/100 Ethr Card 1 5,762.10 100BaseT 1/0 Ps Ethernet Adapter 1 214.55 SCO tical Connector Kit 2 79.70 50' DS1 Cable Set of 2 1 270.00 Straight EIM Ethernet RJ45 Cable 30m 1 61.30 OPTera Front Right Access 1/0 Kit 100 Base T 1 795.65 Wall Mount Cabinet Power Kit 1 4,106.85 12V Battery Module Johnson Control 4 1,481.40 OPTerra Metro 3300/3400 Basic Cable Kit 1 1,311.70 SMO tical Patchcord 10M SC -SC 2 282.00 SMO tical Patchcord 10M SC -SC wNOA 2 1,164.70 Holly Substation Sub -total $ 41 439.90 Shi in & Handling Sub -total $ 499.00 Installation Configuration, and Turn u $ 14 695.00 Total Location $ 56 633.90 RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 8 of 9 Agreement T00983AU A Scope of Work Appendix C SWBT will complete SERVICES by sixty (60) days following the Notice to Proceed, provided Customer performs its obligations under the Agreement and this Order in a timely manner. Total compensation due SWBT from Customer is One hundred eighty-three thousand seven hundred eight dollars and a -ave /100 Dollars ($183,708.SS)for Slaton Substation, Holly Substation and Mackenzie Substation buildings in Lubbock. Texas. Payment terms are net thirty (30) days from date of invoice. All SERVICES AND MATERIALS will be provided in accordance with the Agreement, which is incorporated herein. RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 9 of 9 Mackenzie Substation OC12 Equipment: OPTera Metro 3400 Front Access Shelf Kit 1 1,180.00 OPTera Metro 34000 Wirin Kit 1 164.30 7'0"x23" Bay Assembly 1 378.20 7'0"x23" Bay Assembly End Guard UR 2 158.20 AC to DC Power Supply Pioneer 2 3555.30 AC to DC Converter Shelf Pioneer 1 643.65 Rectifier to shelf power cable — 3.Om 2 73.60 Installation Related Materials 1 1,550.35 OPTera Metro 3400 Shelf Processor 1 1,817.50 OPTera Metro 3400 Software License 1 855.10 OPTera Metro 3400 OC12/12 Base Kit, LR 1 16,445.35 DSINT Mapper 2 3,023.20 Protection Switch Controller -PSC 1 337.75 OPTera Packet Edge System 10/100 Ethr Card 1 5,762.10 10OBaseT 1/0 P2 Ethernet Adapter 1 214.55 SCO tical Connector Kit 2 79.70 50' DS Cable Set of 2 1 270.00 Strai ht EIM Ethernet RJ45 Cable 30m 1 61.30 OPTera Front Right Access 1/0 Kit 100 Base T 1 795.65 OPTerra Metro 3300/3400 Basic Cable Kit 1 1,311.70 SMO tical Patchcord 1 OM SC -SC 2 282.00 SMOptical Patchcord 1 O SC -SC wNOA 2 1,164.70 Mackenzie Substation Sub -total $ 40124.20 Shipping & Handling Sub -total $ 495.00 Installation, Configuration, and Turn u $ 14 395.00 Total Location $ 55 014.20 Spares OC12 Equipment: OPTera Metro 3400 Shelf Processor 1 1,817.50 OC -12 LR Optical Circuit Pack 1 3,935.40 DSI/VT Mapper 1 1,511.60 Protection Switch Controller -PSC 1 337,75 OPTera Packet Edge System 10/100 Ethr Card 1 5,762.10 10OBaseT 1/0 P2 Ethernet Adapter 1 214.55 Spares Sub -total $ 13 578.90 Shipping & Handling Sub -total $ 165.00 Total Spares $ 13 743.90 Materials Total $137,172.55 Instiltn Conf. and Pr'. Mn mt. Total $ 44 889.00 Shipping & Handling Total $ 1,647.00 Grand Total $ 183,708.55 Prices above do not reflect Sales, Contract, or Use Taxes. SWBT will complete SERVICES by sixty (60) days following the Notice to Proceed, provided Customer performs its obligations under the Agreement and this Order in a timely manner. Total compensation due SWBT from Customer is One hundred eighty-three thousand seven hundred eight dollars and a -ave /100 Dollars ($183,708.SS)for Slaton Substation, Holly Substation and Mackenzie Substation buildings in Lubbock. Texas. Payment terms are net thirty (30) days from date of invoice. All SERVICES AND MATERIALS will be provided in accordance with the Agreement, which is incorporated herein. RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general distribution within or outside their respective. Page 9 of 9