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HomeMy WebLinkAboutResolution - 2000-R0448 - RFP #97219 Digital Imaging System (Police Administration) - 12/14/2000Resolution No. 2000-RO448 December 14, 2000 Item No. 19 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock, a contract for digital imaging system, by and between the City of Lubbock and Digital Description Systems, Inc. (DDS) of Fairless Hills, Pennsylvania, and related documents. Said contract is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council this 14th _ day of December , 2000. ATTEST: City Secretary APPROVED AS TO CONTENT: Victor Kilman, P49chasing Manager APPROVED AS TO FORM: William de Haas Contract Manager/Attorney gs:ccdoes/DigitalDescription Systems.res November 27, 2000 Resolution No. 2000-R 0448 December 14, 2000 Item No. 19 DIGITAL IMAGING SYSTEM ACQUISITION AGREEMENT WITH DDSI TABLE OF CONTETS RECITALS.......................................................................................................................1 ARTICLE I - MISCELLANEOUS TERMS.......................................................................2 1.1 DEFINITIONS.......................................................................................................2 1.2 ASSIGNMENT......................................................................................................9 1.3 CONFIDENTIAL INFORMATION........................................................................10 1.4 WAIVER..............................................................................................................10 1.5 NOTICE..............................................................................................................10 1.6 ENTIRE AGREEMENT.......................................................................................11 A. HIERARCHY OF CONTROLLING DOCUMETS...........................................11 1.7 GOVERNING LAW.............................................................................................12 1.8 SEVERABILITY..................................................................................................12 1.9 BINDING EFFECT..............................................................................................12 1.10 AUTHORITY.......................................................................................................12 1.11 CAPTIONS.........................................................................................................12 1.12 EXPENSES FOR ENFORCEMENT...................................................................12 1.13 FORCE MAJEURE.............................................................................................. 12 1.14 EXHIBITS...........................................................................................................12 1.15 MISSPELLINGS.................................................................................................13 1.16 EFFECTIVE DATE..............................................................................................13 1.17 VENUE...............................................................................................................13 1.18 INDEPENDENT CONTRACTOR STATUS.........................................................13 1.19 QUALIFICATION AND COMPETENCE OF WORKERS....................................13 1.20 DDSI INSURANCE.............................................................................................14 1.21 NONDISCRIMINATION......................................................................................14 1.22 LEGAL COMPLIANCE........................................................................................14 1.23 CONFLICT OF INTEREST.................................................................................14 1.24 TAXES................................................................................................................15 1.25 YEAR 2000 COMPLIANCE................................................................................15 1.26 INTENT OF AGREEMENT.................................................................................15 ARTICLE II - GENERAL TERMS..................................................................................16 2.1 IN GENERAL..............................................................................:.......................16 2.2 DETAILED MODIFICATION SPECIFICATIONS AND IMPLEMENTATION PLAN..................................................................................16 2.3 OTHER SERVICES............................................................................................17 2.4 FEES AND PAYMENT........................................................................................19 2.5 LICENSE............:...............................................................................................20 2.6 DOCUMENTATION............................................................................................20 2.7 UPDATES AND ENHANCEMETS......................................................................20 2.8 REPRODUCTION OF NOTICES........................................................................20 2.9 MAINTENANCE..................................................................................................20 2.10 GENERAL WARRANTIES..................................................................................22 2.11 SOFTWARE WARRANTIES...............................................................................24 2.12 TERMINATION...................................................................................................25 2.13 LIAISON BETWEEN DDSI AND THE CITY........................................................25 2.14 BACK-UP PROCEDURES..................................................................................25 2.15 PAYMENT FROM CURRENT FUNDS...............................................................26 2.16 MEETINGS.........................................................................................................26 2.17 HOLD HARMLESS.............................................................................................26 2.18 PATENTS, COPYRIGHT DDSI, TRADE SECRETS DDSI, AND PROPRIETARY RIGHTS DDSI..........................................................................27 2.19 LIMITATION OF LIABILITY................................................................................28 2.20 ADVERTISING...................................................................................................28 ARTICLE III - HARDWARE PURCHASE.....................................................................29 3.1 HARDWARE IN GENERAL................................................................................ 29 3.2 PRICE AND PAYMENT......................................................................................29 3.3 RISK OF LOSS: TITLE...................................................................................... 29 3.4 HARDWARE SHIPPING AND INSTALLATION..................................................29 3.5 SITE PREPARATION AND INSPECTION..........................................................29 3.6 DDSI HARDWARE MAINTENANCE..................................................................29 3.7 ADDITIONAL DDSI HARDWARE.......................................................................30 3.8 HARDWARE WARRANTIES.............................................................................. 30 ARTICLE IV - SOFTWARE LICENSE.......................................................................... 31 4.1 COMPUTER SOFTWARE.................................................................................. 31 4.2 LICENSE............................................................................................................31 4.3 SOFTWARE WARRANTIES...............................................................................31 4.4 SOURCE CODE..................................................................................33 ARTICLEV - EXECUTION...........................................................................................33 EXHIBITS...................................................................................................................... 34 Resolution No. 2000—RO448 December 14, 2000 Item No. 19 COMPUTER SYSTEM AND LICENSE AGREEEMENT ACQUISITION AGREEMENT This Computer SYSTEM AND LICENSE ACQUISITION AGREEMENT (the "Agreement"), is made by and between the CITY OF LUBBOCK, TEXAS, an incorporated CITY of the State of Texas, with offices at 1625 13T" Street, Lubbock, Texas 79457 (the "CITY"), and DIGITAL DESCRIPTOR SYSTEMS, INCORPORATED (hereinafter "DDSI"), a Delaware corporation, with its principal offices at 2010-F Cabot Boulevard, West, Langhorne, Pennsylvania, 19047. RECITALS A. DDSI in the normal and customary course of business develops and licenses computer software for municipal government applications in digitized imaging for records management and photograph management ("mugshots" and "line-ups") and provides related services including, but not limited to, installation, software modifications, training, system interface development, and data conversion. DDSI's primary product is "S13000" Imaging System (S13000). B. DDSI utilizes Microsoft Corporation's SQL Server, release 7, for its Relational Data Base Management software for S13000 product, part of "Third Party Software". C. DDSI also licenses and/or sublicenses software from entities not a party to this Agreement (the "Third Party Software). D. DDSI in the normal and customary course of business acts as a systems integrator of the Licensed Software and hardware manufactured by numerous manufacturers. E. On or about September 9, 1997, the CITY issued a request for proposal for a "Digital Imaging System (the "RFP"). On or about October 16, 1997, DDSI's Software Proposal, revised November 8, 1999 and August 24, 2000 a copy of which is attached hereto and incorporated herein by reference. F. The CITY intends to purchase licenses for the use and possession of the Licensed Software G. For the Licensed Software to be suitable for the CITY's use, DDSI and the CITY intend that DDSI make modifications to the Licensed Software. As of the Effective Date, the detailed specifications for such modifications are undeveloped. As part of the DDSI Services, DDSI shall develop such specifications (the "Detailed Modification Specifications" for the Tiburon Interface). In accordance with this Agreement, the CITY shall evaluate the Detailed Modifications Specifications and if acceptable, shall indicate such acceptance in writing (the "Detailed Specification Acceptance"). If Detailed Specification Acceptance does not occur in accordance with this Agreement, then DDSI and the CITY intend that this Agreement may be terminated. City of Lubbock & DDSI Agreement November 8, 2000 Page 1 H. After providing the DDSI Software Proposal to the CITY, DDSI has sent the CITY additional written material identified in Exhibit B: Correspondence ( the "Correspondence"). These written materials are attached hereto and incorporated herein by reference. These include DDSI's November 24, 1999 "Photo Imaging Statement of Work". IN CONSIDERATION of the terms and conditions of this Agreement, and other good and valuable considerations, the premises contained herein, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as follows: ARTICLE I — MISCELLANEOUS TERMS 1.1 DEFINITIONS. Unless the context otherwise provides, the terms defined below shall have the following meaning: A. ACCEPTANCE — The occurrence of the conditions set forth in this Agreement. B. ACCEPTANCE TEST — The test of specified components of the Equipment and Programs to by conducted by DDSI and the CITY at the City's Premises in order to confirm that the Equipment and Programs function in accordance with Acceptance Test Specifications, which will be mutually developed by the CITY AND DDSI and will become part of this AGREEMENT. C. COMPUTER PROGRAM — A schedule or plan that specifies actions that may or may not be taken, expressed in a form suitable for execution by a computer. (1) LANGUAGE — A set of characters, conventions, and rules that are used for conveying information. The three aspects of language are pragmatics, semantics, and syntax. (2) MACHINE LANGUAGE — A language that is directly used by a machine. (3) COMPILE — To translate a computer program in a high-level language into machine language (4) ASSEMBLE — To translate a human generated machine language program into expanded machine language form for execution. (5) SOURCE PROGRAM (source code) — Computer program before compilation or assembly. (6) OBJECT PROGRAM (object code) — Machine level program output from compile or assembly of a source program. City of Lubbock & DDSI Agreement November 8, 2000 Page 2 (7) INTERPRETIVE LANGUAGE — A language where the source code is stored and compiled at execution time only. (8) STRUCTURED PROGRAMMING — An analytical and coding technique, characterized by the decomposition of a problem into its functional parts, usually resulting in efficiencies in the use of human resources applied to design, coding, and maintenance of computer software. C. COMPUTER SOFTWARE — Computer programs, procedures, rules, and possibly associated documentation concerned with the operation of a data processing computer system and generally broken into two categories, operating systems, and applications systems. (1) OPERATING SYSTEM SOFTWARE — Software, normally supplied by equipment manufacturers, that controls the execution of computer programs and that may provide scheduling, debugging, input- output control, computer system resource accounting, compilation, assembly, storage assignment, data management, and related services. (a) REAL-TIME — The manipulation of data that are required or generated by some process while the process is in execution; usually the results are used to influence the process, while it is occurring. (b) INTERACTIVE — Capability of effecting reciprocal activity between the terminal and the central processing unit. (2) ON-LINE — The direct and immediate access to the computer system via input-output terminal devices. (3) RESPONSE TIME — The length of time between the end of a transaction entered at a terminal and the display of the first character of the response at the terminal. (a) MULTIPROCESSING — A technique by which two or more independent computer programs or sequences of instructions share a computer network at the same time period and are executed seemingly simultaneously by overlapping or inter -leaving their executions. (b) DATA COMMUNICATION — The movement of encoded information from one point to another by means of an electrical transmission system, whereby remote computers and/or remote terminals interact with other computers and share resources. City of Lubbock & DDSI Agreement November 8, 2000 Page 3 (c) FIRMWARE — Operating system and/or language processor contained in microcode, generally contained in a read-only memory (ROM) chip. (2) APPLICATION SOFTWARE — Software that is problem oriented and in the case of commercial activities may provide data control and management over the Digital Imaging, including but not limited to, mugshot, line-up, report imaging, and other daily Public Safety Agencies functions as detailed in the Software RFP. (3) USE — Means transferring any portion of any licensed program from storage units or media into equipment or using any licensed software in the course of the operation of any equipment or in the support of the use of any equipment or program. (4) BACKUP — A systematic and regular procedure where copies are made on magnetic media of computer programs and/or data files for archive or reconstructive purposes. (5) RESTORAL — A systematic procedure where the information on the magnetic media produced through a backup is reconstructed on the Public Safety Agencies' Computer System. D. COMPUTER HARDWARE Physical equipment used in data processing, as opposed to computer programs, procedures, rules, and associated documentation, and generally with the following components: (1) CENTRAL PROCESSING UNIT (CPU) — A unit of the computer that included circuits controlling the interpretation and execution of instructions. (a) MICROCOMPUTER — Computer hardware consisting of one or more microprocessors and logic elements for manipulating and performing arithmetic operations on data. (b) MICROPROCESSOR — Part of a microcomputer using large-scale integration (LSI) and usually with limited functions. (1) AUXILLIARY STORAGE — Storage media that is not part of the central processing unit. (a) MAGNETIC DISK STORAGE (DISK OR DISC) — A magnetic storage in which data are stored by their selective polarization of portions of magnetic material on the flat surface of one or more disks that rotate in use. Data are stored by addresses or locations referred to as Direct Access storage. City of Lubbock & DDSI Agreement November 8, 2000 Page 4 (1) DISKETTE (FLOPPY OR FLEXIBLE DISK) — A three and one half, five and one quarter, to eight inch mylar plastic sheet encased in a jacket with limited storage of data. (a) MAGNETIC TAPE — A magnetic storage in which data are stored serially by the selective polarization of portions of magnetic material on the surface of a tape that moves longitudinally in use. Data are stored sequentially one after another and referred to as Sequential Access storage. (1) CARTRIDGE TAPE — Case enclosed with magnetic tape of which the cassette is a particular model. (2) INPUT-OUTPUT TERMINAL DEVICES (1/0) — A point in a system at which data can either enter or leave. (3) PRINTER — A device that produces a paper output from computer directed directions (4) MATRIX PRINTER — A printer in which each character is represented by a pattern of dots (5) BAND PRINTER — A printing device with a rotating metal band with multiple alphanumeric sets that imprints by striking of a hammer. (6) LETTER QUALITY PRINTER — A device that produces letter quality type, generally used in word processing systems. (7) THERMAL PRINTER — non -impact printer where an image forms on specially treated paper by a heat process, normally with a matrix comb. (8) LASER PRINTER — A non -impact printer where an image its transferred to ordinary paper by the heat of a laser and special heat sensitive inks. (a) CATHODE RAY TUBE DISPLAY (VIDEO) — A device that presets data in visual form by means of controlled electron beams (similar to a television set). (1) CATHODE RAY TUBE (CRT) — A cathode ray tube display which includes a keyboard. City of Lubbock & DDSI Agreement November 8, 2000 Page 5 E. BYTE — A character or letter presented in the computer as a sequence of binary digits. (1) KILOBYTE (KB) — Designation for approximately one thousand bytes (actually 1,024 bytes). (2) MEGABYTE (MB) — Designation for approximately one million bytes (actually 1,048,576 bytes). (3) GIGABYTE (GB) — Designation for approximately one billion bytes (actually 1,048.576,000 bytes). E. HARDWARE MAINTENANCE — Any activity, such as tests, measurements, replacements, adjustments, and repairs, intended to eliminate faults to keep a functional unit in a specified state. (1) PREVENTATIVE HARDWARE MAINTENANCE — Scheduled hardware maintenance the purpose of which is to evaluate and test the mechanical, electrical, and electronic functions and components of hardware to identify, and correct, adjust, repair, and/or electronic malfunctions. (2) REMEDIAL HARDWARE MAINTENANCE — Unscheduled hardware maintenance the purpose of which is to identify, correct, adjust, and/or repair mechanical, electric, and/or electronic malfunctions. G. SOFTWARE MAINTENANCE - A continuing process in which changes are made to computer software as described in the Section entitled "MAINTENANCE" H. DATA — A representation of facts, concepts, or instructions in a formalized manner, suitable for communication, interpretation, or processing by humans or by automatic means. (1) FILE — An organized collection of data directed toward some purpose. (2) DATA BASE — A set of data, part or the whole of another set of data, and consisting of at least one file, that is sufficient for a given purpose or for a given data processing system. I. TIME-SHARING — A specific mode of operation in which a computer system is shared by two or more users for different Purposes at apparently the same time. (1) TIME SHARING SERVICE — A commercial enterprise that sells computer system resources via remote 1/0 devices in a time-sharing mode of operation that enables two or more users to execute computer programs concurrently, City of Lubbock & DDSI Agreement November 8, 2000 Page 6 (2) CONNECT TIME — The time a user's communication circuit is electronically connected to the time-sharing service J. SERVICE BUREAU —A commercial enterprise that processes data for others. K. COMPUTER NETWORK — Two or more computer systems connected to each other electronically. L. STATEMENT OF WORK — Exhibit K: Statement of Work (the "Implementation Plan" or "IP") identifies each major task that DDSI and the CITY are to perform pursuant to this Agreement. The IP will be developed after this Agreement is approved by both parties and it will become part of this Agreement (Exhibit D). M. CUSTOMIZATION, DELIVERY, AND INSTALLATION — After Detailed Specifications Acceptance, in accordance with the Implementation Plan, as hereinafter defined, DDSI shall deliver the Licenses Software and related Hardware F.O.B. destination to the Public Safety Platform locations (the "PS Sites" listed in Exhibit F: Public Safety Hardware Sites). DDSI shall install the Hardware at the PS Sites; and connect the Hardware to the CITY Hardware. (1) In accordance with the Implementation Plan, DDSI shall test the Public Safety Platforms and identify malfunctions in the CITY Hardware, if any. (2) DDSI shall provide all Licensed Software to the CITY, on magnetic media suitable for use by the CITY on the Public Safety Platforms. N. FUNCTIONAL TESTING COMPLETION - The date of completion of the following events: (1) . DDSI has installed the balance of the DDSI hardware; (2) All DDSI hardware and Licensed Software has been installed and is operational; (3) DDSI'S Licensed Software performance has in all material respects met or exceeded all functional requirements claimed in the Final Specifications; (4) DDSI has installed the relevant DDSI Hardware in the Police Department. (5) DDSI has certified in writing to the CITY that such DDSI Hardware is ready for use; and (6) The CITY has agreed in writing that all Tasks of the Implementation Plan seem to be complete. City of Lubbock & DDSI Agreement November 8, 2000 Page 7 O. INTEGRATION ACCEPTANCE (INTERIM SOFTWARE ACCEPTANCE). For a period of fifteen business days (five days per week) following CITY's written completion of all training and beginning of live operation of S13000, CITY shall monitor and review the system, as described below: 2 Following completion of functional testing, as described at paragraph N of this section, and training, CITY shall enter into a 15 business day Acceptance period of S13000 to determine substantial conformance to the Final Specification.. In the event that the DDSI Software Modules fail to perform in substantial accordance with the Specifications described in Exhibit A, CITY shall promptly give DDSI written notice, and DDSI shall correct the non- compliance promptly. For each day that DDSI fails to correct the DDSI Software Modules to remedy the non-compliance to the Specifications, one business day will be added to the fifteen (15) business days (five days per week) Acceptance period, until CITY gives DDSI written Interim Software Acceptance of the DDSI Software Modules. If there is disagreement between the parties of this Agreement over a claim of non-conformance, the issue will be elevated to the to each party's Designated Management Representative (DMR) structure for resolution. The DMR structure for the CITY is the City's Project Manager, Chief of Police, City Manager's Office, and lastly, the City Attorney's office. The DMR structure for DDSI is DDSI's Project Manager for the City, DDSI's Vice -President for Marketing, and lastly, DDSI's President and CEO. If all problems are not corrected and accepted within ninety (90) days this contract shall be voided. The City Project Manager will be appointed by the Chief of Police and DDSI will be notified. 2 Interface to Tiburon Police Records System. If DDSI has in good faith performed and accomplished its responsibilities related to development of the Interface and Tiburon has not accomplished its responsibilities, the acceptance criteria will be deemed to have been accomplished and DDSI will be paid according to the Payment Schedule. P FINAL SYSTEM ACCEPTANCE DATE — Is that date that the CITY indicates in writing to DDSI that the following events have occurred: (1) Implementation according to the Implementation Plan is complete; (2) All Tasks specified in the Implementation Plan are complete; (3) The CITY has indicated in writing that the provisions of Exhibit I: Final Acceptance Test Plan have been met. (4) Conversion completion has occurred; and (5) DDSI'S Licensed Software performance has met or exceeded all performance levels claimed in the Final Specifications. City of Lubbock & DDSI Agreement November 8, 2000 Page 8 Q LICENSED SOFTWARE — The DDSI Applications and the Third Party Software all listed in Exhibit A-1: List of Licensed Software and which DDSI represents and warrants will perform in all material respects as specified herein, together with all modifications made in association herewith. DDSI agrees to provide to the CITY, pursuant to the terms and conditions of this Agreement, the Licensed Software. (1) The specifications for the Licensed Software are contained in the first column, labeled "INC", of the DDSI Software Proposal, the remainder of the DDSI Software Proposal, and the documents listed in Exhibit A-2: Software Specifications. Such specifications as modified by the Detailed Modification Specifications and the S13000 Specifications are collectively the "Final Specifications." The Final Specifications include, but are not limited to, changes to the Final Specification expressly agreed to in writing by DDSI and the CITY. (2) Provisions to the contrary notwithstanding, the Final Specifications shall be deemed to include all of the functions and features of the S13000 Licensed Software described anywhere in the Final Specifications unless such function or feature is specifically identified and excluded from the Final Specifications. S. "Trade Secret' — any scientific or technical information concerning a design, process, procedure, formula, or improvement that is commercially valuable and secret (in the sense that its confidentiality affords a competitive advantage to the owner of such Trade Secret). Trade Secrets shall not include any information that (1) is or becomes generally known to the public through no fault of the recipient; (2) is obtained without restriction from an independent source having a bona fide right to use and disclose such information, without restriction as to further use or disclosure; (3) the recipient independently develops through persons who have not had access to such information; or (4) the disclosing party approves for unrestricted release by written authorization. T. Days Unless otherwise indicated days as used in this Agreement are meant to be calendar days, not business days. U. S13000 — The current version of DDSI standard and developed application software package(s) in machine readable "object' code. V. Development Software - Application software currently under development by DDSI which, if applicable, may be completed and delivered t CITY during the term of this Agreement. 1.2 ASSIGNMENT. DDSI and the CITY hereby covenant and agree that this Agreement provides for personal services and that DDSI shall perform its duties under this Agreement personally. DDSI shall not delegate the performance of its duties to any other person or entity nor assign or sublet in whole or in part any services or substitute any product without obtaining prior written consent from the CITY, which will not be City of Lubbock & DDSI Agreement November 8, 2000 Page 9 unreasonably withheld. The. CITY specifically allows DDSI to use the firm ITX to perform such duties as delegated by DDSI. 1.3 CONFIDENTIAL INFORMATION. DDSI and the CITY agree that all information communicated to DDSI with respect to this Agreement and identified by the CITY as confidential, including any confidential information gained by DDSI or its representatives by reason of association with the CITY is confidential. DDSI further agrees that all information, conclusion, recommendation, reports, designs, plans, project evaluations, data, advice, or other documents generated by DDSI pursuant to this Agreement are confidential. Except as otherwise provided by law, the parties hereto agree that all proprietary and confidential information disclosed by the other during performance of this Agreement, and identified as proprietary and confidential, shall be held in confidence and used only in performance of this Agreement. If such information is publicly available, already in one party's possessions or known, or is thereafter rightfully obtained by one party from sources other than the other party, there shall be no restriction in its use. A If either party gives the other party written authorization to make any disclosures, the other party shall do so only within the limits and to the extent of that authorization. Both parties shall use reasonable best efforts to prevent inadvertent disclosure of any confidential information to any third party by using at least the same care and discretion that such party uses with any similar data it designates as confidential. B DDSI hereby acknowledges that all data identifying and/or related to individuals and contained in files used by the Licensed Software is deemed to be confidential. C DDSI is hereby advised that breach of this provision or other provisions contained herein may subject DDSI and its employees, representatives, agents, and permitted assigns to possible criminal liability. 1.4 WAIVER. Any waiver by either party of any provision of this Agreement shall not imply a subsequent waiver of that or any other provision. Additionally, any waiver must be authorized in writing by the Chief of Police for Police Related his designated representative and the President of DDSI or his designated representative. 1.0 NOTICE. Any notices or demands required to be given herein shall be given to the parties in writing, and by certified mail, return receipt requested, at the addresses hereinafter set forth, or to such other addresses as the parties may hereinafter substitute by written notice given in the manner prescribed in this section: A. NOTICE TO CITY: Ken A. Walker, Chief of Police Police Department City of Lubbock P.O. Box 2000 Lubbock, TX 79457 City of Lubbock & DDSI Agreement November 8, 2000 Page 10 WITH A COPY TO: Anita Burgess, City Attorney City of Lubbock 1625 13" Street Lubbock, TX 79457 B. NOTICE TO DDSI Mr. Garret U. Cohn, President DDSI, Inc. 4.46 Lincoln Highway Fairless Hills, Pennsylvania 19030 1.6 ENTIRE AGREEMENT. It is expressly agreed that this Agreement and its Exhibits embody the entire agreement, of the CITY and DDSI in relation to the subject matter herein, and that there is no other oral or written agreement or understanding between the parties at the time of execution hereunder. Further, this Agreement cannot be modified except by the written agreement of all parties hereto. A. HIERARCHY OF CONTROLLING DOCUMENTS. If there is a conflict and/or ambiguity between this Agreement, the Exhibits, the DDSI Software Proposal, and/or the Software RFP, then such conflict and/or ambiguity shall be resolved by the following order of precedence. (1) This Agreement controls over all of the following documents. (2) The Final Specifications control over all the following documents — the "Final Specifications include all City approved modifications. (3) The documents listed in Exhibit A-2: Software Specifications control over one another in the order they are listed and over the following documents. (4) Exhibits A - I control over all the following documents. (5) Within the Correspondence the order of precedence is that the date of a document determines its order of precedence with each document controlling over all documents with a prior date. (6) The Correspondence controls over all the following documents. (7) The DDSI Software Proposal. (8) The Software RFP. City of Lubbock & DDSI Agreement November 8, 2000 Page 11 1.7 GOVERNING LAW. The parties agree that this Agreement shall be governed by the laws of the State of Texas and the existing provisions of the Charter of the CITY of Lubbock, its rules, regulations, procedures and ordinances, present and future. Except to the extent that the provisions of this Agreement are clearly inconsistent therewith, this Agreement will be governed by the Uniform Commercial Code of the State of Texas. To the extent that there is to be a delivery or performance of services under this Agreement, such as services will be deemed "goods" within the definition of such Uniform Commercial Code except when deeming such services as "goods" would result in a clearly unreasonable interpretation. 1.8 SEVERABILITY. In the event any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal, or unenforceable in any respect, such as invalidity, illegality, or unenforceability shall not affect any other provision thereof, and this Agreement shall be construed as if such invalid, illegal, or unenforceable provisions had never been contained herein. 1.9 BINDING EFFECT. This Agreement shall inure to the benefit of and bind the parties hereto, their successors and permitted assigns. 1.10 AUTHORITY. Each party hereby warrants and represents that their respective signatures set forth below have been and are on the date of this Agreement duly authorized by all necessary and appropriate statutory or corporate action to execute this Agreement. 1.11 CAPTIONS. All captions to the various clauses contained herein are for convenience or reference only and are not intended to define or limit the scope of any provision of this Agreement. 1.12 EXPENSES FOR ENFORCEMENT. In the event either party hereto is required to employ an attorney to enforce the provisions of this Agreement or is required to commence legal proceedings to enforce the provisions hereof, each party shall be solely responsible for payment of its attorneys fees, including costs, and that in no event shall either party be responsible for the other party's attorney's fees, collection agency fees, cost of investigation, or any other cost regardless of the outcome of the litigation or other action. 1.13 FORCE MAJEURE. Neither party hereto shall be in default by reason of any failure of its performance under this Agreement if such failure results, whether directly or indirectly, from fire, explosion, Act of God, or of the public enemy, war, civil disturbance, act of any government, de jure or de facto, or agency or official thereof, quarantine, restriction, epidemic, or catastrophe. 1.14 EXHIBITS. All Exhibits described in this Agreement are attached hereto, incorporated herein, and made a part of this Agreement for all purposes. The Exhibits to this Agreement are as follows: City of Lubbock & DDSI Agreement November 8, 2000 Page 12 Exhibit Title A-1 List of Licensed Software A-2 Software Specifications A-3 Detailed Modification Specifications B Correspondence C Hardware List. and Hardware Specifications D Implementation Plan (IP) E Imaging Platform Specifications F Hardware Sites G DDSI Hardware & Software Documentation List H Training I Final Acceptance Test Plan i DDSI Software Maintenance Agreement K Escrow Agreement. 1.15 MISSPELLINGS. Misspelling of one or more words in this Agreement shall not be invalidate this Agreement. Such misspelled words shall be read so as to have the meaning apparently intended by the parties. 1.16 EFFECTIVE DATE. The Effective Date of this Agreement means the day on which the CITY executes this Agreement. 1.17 CONSTRUCTION AND VENUE. THIS CONTRACT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF TEXAS. THE PARTIES HERETO HEREBY IRREVOCABLY CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF THE COURTS OF THE STATE OF TEXAS, COUNTY OF LUBBOCK, FOR THE PURPOSES OF ALL LEGAL PROCEEDINGS ARISING OUT OF OR RELATING TO THIS CONTRACT OR THE ACTIONS THAT ARE CONTEMPLATED HEREBY. 1.18 INDEPENDENT CONTRACTOR STATUS. DDSI and the CITY agree that DDSI shall perform its duties under this Agreement as an independent contractor. All persons employed by or otherwise associated with DDSI who perform duties related to this Agreement shall remain under the supervision, management, and control of DDSI, and shall not in any event be considered employees of the CITY. No term or provision of this Agreement shall be construed as making DDSI, or its associates, the agent or representative of the CITY. 1.19 QUALIFICATIONS AND COMPETENCE OF WORKERS. DDSI hereby covenants and represents that it and all of its associates shall be fully qualified and competent to perform the services and provide the products provided for under this Agreement. City of Lubbock & DDSI Agreement November 8, 2000 Page 13 1.20 DDSI INSURANCE. DDSI shall maintain comprehensive general liability and contractor's insurance in at least the amount of $500,000 for each person, $1,000,000 for each accident or incident, and $500,000 for property damage. DDSI shall maintain complete and adequate insurance to cover any claims arising out of the performance of services under this Agreement including without limitation, adequate insurance for all of its employees, agents, representatives, associates, and contractors during the term of this Agreement, also including without limitations, workers' compensation, personal injury, general liability, and life insurance. The CITY shall be named as an additional insured on all policies of insurance. A. All insurance referred to in this Section shall be obtained from an insurance company that is (1) licensed to issue insurance in the State of Texas or the company must be authorized for the State of Texas; (2) that possesses a A.M. Best rating of A- or greater; and (3) which size is ranked VI or larger. None of the insurance policies referred to in this Section shall exclude liability created by contract. B. DDSI shall provide and maintain in full force and effect during the term of this Agreement, automobile insurance (including, but not limited to, insurance covering operation of owned, hired, and non -owned automobiles, trucks, and other vehicles) protecting DDSI with limits not less than 250/500/500 - Thousands. Prior to the Effective Date, DDSI shall provide the CITY with a signed certificate of insurance, satisfactory to the CITY, showing compliance with the requirements of this Section before any services are performed under this Agreement. Such certificate of insurance shall provide for thirty (30) days written notice to the CITY prior to the cancellation or modification of any insurance referred to therein. 1.21. NONDISCRIMINATION. DDSI represents and warrants that it does not, and shall not in the future, discriminate against any qualified employee or applicant for employment because of race, gender, sex, color, creed, national origin, or ancestry. 1.22 LEGAL COMPLIANCE. DDSI agrees that during the term of this Agreement it shall observe and comply with all federal and State of Texas Laws, local laws, ordinance, orders, decrees, and regulations existing at the time of or enacted during the term of this Agreement which in any manner affect completion of DDSI'S obligations under the Agreement. 1.23 CONFLICT OF INTEREST. DDSI hereby covenants and agrees that during the Agreement period, neither DDSI nor any of its associates shall have an interest or acquire any interest, either direct or indirect, which will conflict in any manner with the performance of this Agreement. DDSI further covenants and agrees that it understands that the Code of Ordinances of the CITY of Lubbock prohibits any officer or employee of the CITY from having any business transaction with the CITY. Any violation of this paragraph which occurred with the actual or constructive knowledge of DDSI will render this Agreement voidable by the CITY. City of Lubbock & DDSI Agreement November 8, 2000 Page 14 1.24 TAXES. The CITY is a tax-exempt entity and agrees to provide certificates of tax exemption upon request of DDSI. DDSI is responsible for all taxes associated with this Agreement, including, without limitation, income and franchise taxes. 1.25 Year 2000 COMPLIANCE. DDSI hereby covenants and agrees that its S13000 application software that the CITY is installing is Year 2000 Compliant. With respect to hardware, which is not manufactured by DDSI, and third party software, DDSI has exercised reasonable due diligence in determining their compliance now and in the future. Compliant is defined by industry standards for Year 2000 compliant software and systems. 1.26 INTENT OF AGREEMENT. The City agrees to install DDSI's "S13000" with the following conditions: 1. Police Department's goal is to install "S13000" in a Microsoft NT Sever network environment with a working, real time interface to Department's Tiburon Records Management System (RMS) — Phoenix Group Application. The host computer must be on the current release levels of its operation system and host -to -workstation application(s). 2 Police Department will work with DDSI and Tiburon to achieve the Interface between the Tiburon Police Records Management System and DDSI's "S13000". This interface has been defined in previous communication between DDSI and the CITY 3 The integration costs were projected with the understanding that the RMS database can be made ODBC and SQL compliant by using a product from Solutions IQ called CONNX. This product would need to be evaluated and tested to make certain it provides required functionality as described in their promotional materials. If the CONNX does not function properly additional integration .charges may be required. If the CONNX product does provide necessary functionality it is the responsibility of the City to purchase necessary licenses from Solutions IQ for this imaging project. City of Lubbock & DDSI Agreement November 8, 2000 Page 15 ARTICLE II — GENERAL TERMS 2.1 IN GENERAL. In general DDSI shall provide the Licensed Software, the DDSI Hardware, and perform the services specified herein including, but not limited to the services required by virtue of the IP, Customization, Delivery, Installation, Conversion Completion, Integration Acceptance, and Final System Acceptance. 2.2 DETAILED MODIFICATION SPECIFICATIONS AND IMPLEMENTATION PLAN (IP). DDSI shall provide initial deliverables of the Detailed Modification Specifications and an implementation plan in accordance plan in accordance with this Section. A. Within thirty days after the CITY's decision to .install S13000, DDSI shall present the Detailed Modification Specification for the Interface to the Tiburon System to the CITY. This is included as Exhibit A — 3. (1) DDSI and the CITY shall then perform performance planning and review to establish, in writing, response times for a representative sample of transactions, with associated volumes for each transaction type in the representative sample. (2) The CITY shall promptly review the Detailed Modification Specifications and upon the acceptance of such specifications the CITY shall so indicate to DDSI in writing ("Detailed Specification Acceptance") and the Detailed Modification Specifications shall become part of this Agreement in Exhibit A-3. B. Within fourteen days following Detailed Specification Acceptance, DDSI shall provide the CITY with a written Implementation Plan for the installation of S13000 including, but not limited to, for the modification of the Licensed Software in accordance with the Detailed Modification Specifications, installation, and additional training. (1) The Implementation Plan shall also state specifically the CITY data processing personnel that DDSI expects to perform any tasks related to this Agreement and the specific tasks; agreed general category of CITY personnel's time commitment for each task and, for tasks expected to last longer than five days, the anticipated number of hours for such tasks; and schedule that DDSI expects such personnel to perform. (2) The CITY shall promptly review the Implementation Plan and upon acceptance of such plan, the CITY shall so indicate to DDSI in writing and the Implementation Plan shall become part of this Agreement as Exhibit D. (3) If the CITY has not accepted the Implementation Plan within twenty-one, days after DDSI has submitted such plan, then, within thirty days, either the CITY or DDSI may terminate this Agreement if (i) one City of Lubbock & DDSI Agreement November 8, 2000 Page 16 party notifies the other party in writing of its intention to terminate and (ii) the Implementation Plan has not been accepted within forty-five days after the other party's receipt of such notice; if this Agreement is so terminated, neither party shall have any further obligation or liability. 2.3 OTHER SERVICES. Any services ("Other Services") provided by DDSI for which there is a charge to the CITY other than the charges described in the Sections entitled "FEES AND PAYMENT" and "MAINTENANCE shall be performed and compensated in accordance with the following: A. The CITY and DDSI acknowledge that the provisions of this Section do not apply to the modification of the Licensed Software in accordance with the Detailed Modification Specifications, except for changes that are outside the scope of this Agreement: B. DDSI shall receive no compensation for Other Services unless such Other Services were described in writing and such description and the performance of such Other Services were expressly authorized in writing by the CITY Liaison prior to their being incurred. Such writings shall expressly state the maximum number of hours DDSI is authorized to incur in performing such Other Services. DDSI shall receive no compensation for Other Services performed in excess of such maximum. Any request for DDSI services beyond those listed in Professional Services Section of the "Quote" will be billed at the rate of $125.00 per hour, plus travel and expenses. C. The CITY will not, under any circumstances, compensate DDSI for travel time, except with the CITY's and DDSI's prior written agreement. D. The CITY shall reimburse DDSI for the transportation, lodging, and food expenses specified in the Subparagraphs below and incurred by DDSI in performing Other Services (the "Other Services Expense"). The Other Services Expenses may not exceed twenty percent of the fees paid by the CITY for the related Other Services. The CITY shall not reimburse DDSI and shall have no liability for Other Services Expenses that exceed an amount equal to ten percent of the total fees paid by the CITY for such Other Services, except with the CITY's and DDSI's prior written agreement. DDSI shall provide the CITY monthly invoices showing total airfare, car rental, lodging, and meals for the DDSI personnel using the following: (1) All airfare shall be at the lowest available coach or discount fares available given the schedule, if any, required by the CITY. (2) Any and all rental cars shall be provided for DDSI personnel and the CITY shall pay no more than $65.00 per day for each car rental. In the event that DDSI has more than one employee at the CITY's offices, only one rental car will be provided. City of Lubbock & DDSI Agreement November 8, 2000 Page 17 (3) DDSI lodging shall not exceed $85.00 per day per person. (4) DDSI meals shall not exceed $40.00 per day per person. Out of pocket expenses will not exceed $5,000, unless approved by the City. E. DDSI shall submit a detailed monthly invoice for Other Services and Other Services Expenses, if any, and the CITY shall pay such invoice within 30 days of receipt. F. Unless otherwise agreed in writing, software developed pursuant to this Section shall be deemed to be the exclusive property of DDSI. G. If the Other Services to be performed are for the modification of the Licensed Software, then in addition to the procedures described above. DDSI shall modify the Licensed Software in accordance with the following terms and conditions: (1) The CITY shall describe the requested modification to the Licensed Software to DDSI representatives. (2) After DDSI evaluates the CITY's requested modification, DDSI shall give the CITY a written proposal describing, without limitation, screen formats, report layouts, estimated time to complete, and the proposed fixed costs. Such proposal shall hereinafter also be referred to as a Modification Proposal. (3) If the CITY gives written notice of acceptance if the modifications comply with the Modification Proposal. (4) DDSI shall demonstrate to the CITY the modifications upon completion of the Modification Proposal, and the CITY shall conduct tests and evaluations to determine if the modifications comply with the Modification Proposal. (5) The CITY shall give written notice of acceptance if the modifications comply with the Modification Proposal. (6) Otherwise, the CITY shall give DDSI written notice of rejection stating the noncompliance to the Modification Proposal and DDSI shall use its best efforts to correct the ways in which the modifications fail to comply with the Modification Proposal. (7) The CITY shall be invoiced for modifications only upon written acceptance by the CITY. City of Lubbock & DDSI Agreement November 8, 2000 Page 18 2.4 FEES AND PAYMENT. The CITY agrees to pay DDSI monies as described in this Section. The total project cost and breakdown are described in Exhibit A-1. A. For all the services to be performed under this Agreement (except for maintenance services after the first ninety days), including, without limitation, Integration services, Pre -installation services, System Staging, Installation and Staging., the CITY shall pay DDSI a total one time fee of $25,500. The CITY shall pay DDSI an additional fee of $5,500.00 for Travel and Expenses which will include onsite staging and installation. The CITY shall pay for the Services as incurred and within thirty days of receiving the DDSI invoice. B. For licenses of DDSI Applications, other software, and documentation, the CITY shall pay a One-time License Fee (the "One-time License Fee") of $89,500 as follows: 1. 30% of the License Fee price upon written notification to DDSJ of the City's intent to install S13000. 2. 40% of the License Fee price upon completion of installation of software on the City's network, including testing and approval of the Tiburon interface 3. 30% of the License Fee price 30 days after Final Acceptance of the system. C. The CITY agrees to pay the price of the DDSI Hardware identified in Exhibit C for hardware and Third Party Software (the "DDSI Hardware Price") within thirty days of delivery to the CITY and receipt of DDSI invoice. This Amount is $9,294.26; plus $900.74 shipping for a total of $10,195.00. D. Subject to the Section entitled "MAINTENANCE," CITY shall pay DDSI for the services specified in such Section after the first 90 days of Maintenance. E. Except for the expenses incurred by DDSI pursuant to the Section entitled "OTHER SERVICES," City shall pay all of DDSI'd reasonable expenses including, but not limited to, travel expenses. These travel expenses shall not exceed $5,500.00. F. For each item of computer hardware and operating system software, DDSI is responsible for maintaining and insuring against loss or damage until said item or software is delivered to the CITY's computer facility. Only upon delivery to the specified computer facility will responsibility pass to the CITY. G. (City's Option) For $2,000 in fees and $!,000 in out of pocket expenses, DDSI will come to the City and evaluate the capabilities and determine the practicality of using Connx for the interface to Tiburon. H. DDSI will provide to CITY, and no additional charge, their new release of the SI -3000 Web -Based Server Module. (This module provides the capability to access data residing in any ODBC compliant database and images managed by S13000 with a Web browser (e.g. latest version of Internet Explorer). It provides City of Lubbock & DDSI Agreement November 8, 2000 Page 19 access for an unlimited number of users (5 concurrent), who share concurrent access ports, which provide view, print, lineup, and data capture capabilities via secured intranet or the Internet. This module can be used in portable and mobile environments for distribution of information without the necessity of installing and maintaining software on each workstation.) 2.5 LICENSE. DDSI hereby grants the CITY a perpetual and non exclusive license to use and posses the DDSI Applications in all formats including, but not limited to, object code format for utilizing Oracle in accordance with the Agreement. DDSI shall provide the CITY with licenses for the Third Party Software in accordance the such Third Party Software's standard terms and conditions. A. The CITY shall not copy the Licensed Software except as authorized under this Agreement, for the purpose of back-up, storage in archives, or as otherwise required by law. 2.6 DOCUMENTATION. DDSI shall provide the CITY online documentation described in Exhibit G: Hardware and Software Documentation List. The CITY shall have the right to copy the materials provided pursuant to this Section for the use of the CITY's employees. 2.7 UPDATES AND ENHANCEMENTS. Modifications to the Licensed Software may also occur pursuant to the Sections entitled "OTHER SERVICES" or "MAINTENANCE." A. The CITY shall have a reasonable amount of time, but no more than fifteen days to test and evaluate any and all Updates and/or Enhancements for the purpose of giving written acceptance. B. In the event that the CITY finds that the Updates and/or Enhancements do not comply with their respective specifications, then the CITY shall give DDSI written notice and DDSI shall have thirty days to make all corrections. The CITY shall re-evaluate DDSI corrections based upon the terms of this Section. 2.8 REPRODUCTION OF NOTICES. The CITY shall reproduce and include DDSI's copyright, trademark and other proprietary rights or notices on any copies of the Licensed Software and other materials provided pursuant to this Agreement, including partial copies and copied materials in updated works. 2.9 MAINTENANCE. For the fee described in this Section, DDSI shall provide first year maintenance service for the Licensed Software and related documentation in accordance with this Section and Exhibit J: "Software Maintenance Agreement". CITY will be invoiced annually for maintenance. 1. At no additional cost to the CITY, DDSI shall provide the CITY corrections to Licensed Software and related documentation for any material deviation of the Licensed Software from the Final Specifications. City of Lubbock & DDSI Agreement November 8, 2000 Page 20 2 At no additional cost to the CITY, DDSI shall provide Licensed Software and/or documentation updates for: (1) All legal requirements or modifications required by the United States when such requirements or modifications require a programming/source code change to the Licensed Software so long as .CITY is then under a maintenance agreement and current with all payments due. If DDSI has not elected to make any changes, CITY may elect to request OTHER SERVICES from DDSI, as described in Section 2.3 to bring about any desired changes. (2) If DDSI as the result of changes to Texas law, makes changes to its source code, DDSI will provide these changes to CITY at no additional cost so long as CITY is then under a maintenance agreement and current with all payments due. If DDSI has not elected to make any changes, CITY may elect to request OTHER SERVICES from DDSI, as described in Section 2.3 to bring about any desired changes. A. At no additional cost to the CITY, DDSI shall provide all Licensed Software and/or documentation updates as those updates become available to licenses of the DDSI Applications. As noted in EXHIBIT J, new releases are governed by EXHIBIT J. DDSI shall also provide the CITY with all necessary updates, enhancements and modifications required for all the updated Licensed Software to continue to operate in accordance with the Final Specifications. B. At no additional cost to the CITY, should a hardware vendor and/or a Third Party Software vendor modify its product(s), including, but not limited to, operating system software, and/or CITY acquires additional hardware and/or software from DDSI, within sixty days DDSI shall provide all Licensed Software and/or documentation updates to allow the Licensed Software to continue to operate on the Image System Platforms in accordance with the Final Specifications. This provision will apply only to the extent that DDSI is making such changes to its general product and CITY is then under a maintenance agreement and current with all payments due. C. The maintenance services described herein shall be provided to the CITY for three (3) months following the Final System Acceptance Date, at no additional charge. The first three (3) -month period shall be referred to as the Initial Maintenance Term. D. Upon completion of the Initial Maintenance Term, the maintenance services described in this Section shall be provided to the CITY for additional one year terms (Initial Maintenance Term and each one year term thereafter are also referred to as a "Maintenance Period"). The fee (the "Maintenance Fee") for the first Maintenance Period is $15,215.00. Unless the CITY notifies DDSI, at least 30 days prior to the end of the then current Maintenance Period, that the CITY will not renew maintenance. Another Maintenance Period shall commence upon the City of Lubbock & DDSI Agreement November 8, 2000 Page 21 expiration of the prior Maintenance Period and the Maintenance Fees for such subsequent Maintenance Periods shall be at DDSI's then current rates subject to the limitations of this Section. E. In no event shall the Maintenance Fee increase by more than seven percent from one Maintenance Period to the next Maintenance Period during the term of this Agreement, nor shall the Maintenance Fees ever be in excess of the fees DDSI charges other comparable licenses of the Licensed Software for maintenance services. Notice of any Maintenance Fee increases shall be given to the CITY at least ninety days before such increase is to take effect. F. If during the Maintenance Period, DDSI develops and/or offers new products for one or more of the applications in the Licensed Software, DDSI shall promptly inform the CITY in writing and upon the City's written request, DDSI shall provide such new products at no charge other than out of pocket travel expenses and within one year of the CITY's written request. Installation services would be requested through "Other Services". Excluded from this paragraph are new products for which DDSI charges a new License Fee to all DDSI customers. This provision and installation shall occur provided any CITY authorized customization that has been applied to the Licensed Software does not significantly affect DDSI's ability to install new products, DDSI shall send the CITY a written notice stating that the customization shall significantly affect DDSI's ability to install new products. If the CITY, after receipt of such notice, still wants such customization, the CITY shall provide DDSI with written authorization to make such customization. If such notice DDSI is not provided prior to commencing such customization, such customization shall be deemed not to significantly affect DDSI's installation of new products. G. Specifications for all software provided to the CITY pursuant to this Section shall be deemed to amend the Final Specifications; provided, however, that in no event shall such specifications be deemed as amending the performance requirements of the Final Specifications in such a way so as to degrade the performance of the Licensed Software. The CITY acknowledges that from time to time software provided the CITY pursuant to this Section shall require the CITY to obtain additional computer hardware in order to maintain system performance. DDSI shall give the CITY a minimum of six months prior written notice of the requirement to obtain such additional computer hardware. H. Provisions to the contrary notwithstanding, the only fees payable by the CITY for DDSI's performance pursuant to this Section are the annual maintenance fee expressly described in this Section and the fees included in Exhibit J of this Agreement. 2.10 GENERAL WARRANTIES. DDSI hereby represents and warrants as follows: A. DDSI represents and warrants that DDSI has the authority to license the Licensed Software to the CITY pursuant to this Agreement. City of Lubbock & DDSI Agreement November 8, 2000 Page 22 B. DDSI represents and warrants that the Licensed Software shall function in all material respects in accordance with the Final Specifications on the City Police Department's computer equipment. C. DDSI represents and warrants that the rights granted to the CITY under this Agreement shall not infringe or misappropriate any patent, copyright, trade secret, or trademark. DDSI shall indemnify and hold the CITY harmless for all expenses, costs, losses, and damages arising out of DDSI's breach of the warranty contained in this Paragraph. HOLD HARMLESS. DDSI shall protect, defend, indemnify and hold the CITY, its officials, employees, and agents harmless from and against any and all claims, demands, causes of actions, losses, damages, and liabilities (collectively referred to in this Section as "Claims") incurred by or made against the CITY, whether or not reduced to judgement, which may arise from any negligent or intentionally tortious act, omission or material misrepresentation by DDSI or from any negligent act omission or material misrepresentation of DDSI's employees or agents, in connection with the performance of DDSI's work under this Agreement; provided, however, that: 1. DDSI shall not be obligated to indemnify the CITY against any of the CITY's special, indirect, incidental or consequential damages or losses; 2. Each party shall promptly notify the other of any Claim made against the CITY which may give rise to DDSI's duty to indemnify the CITY as provided herein. DDSI shall not be responsible for any expense, loss, damage, or liability incurred by the CITY in responding to any Claim which expense, loss, damage or liability is incurred more than thirty (30) days prior to the receipt of such notice by DDSI. 3. Except as provided above in this Section, DDSI shall not be obligated to indemnify the CITY against any loss or damage arising from or related to the software, hardware, materials, data, or systems, or any component thereof, provided by DDSI under this Agreement; 4. DDSI shall have the exclusive right to defend and, subject to the approval of the CITY's CITY Council, to settle any Claim tendered by the CITY and against which DDSI is obligated to indemnify the CITY. CITY agrees to reasonably cooperate with DDSI in the defense of any Claim. If the CITY rejects a settlement proposal that is acceptable to DDSI, and provided that such a settlement proposal will not require the CITY to pay any monies, provides a full release of the CITY (including without limitation release of the Claims), and that does not impair the CITY's use of the Imaging System and/or the Licensed Software, DDSI's obligation under this indemnification provision to pay any judgement or award against the CITY shall be limited to the amount of the rejected settlement only and shall be City of Lubbock & DDSI Agreement November 8, 2000 Page 23 limited to the amount of the rejected settlement only and shall not be responsible for attorneys fees and costs expended or incurred to defend the CITY against the Claim after the CITY's rejection of the settlement. 5. Except as provided in Section 2.10, Paragraph C above, DDSI shall indemnify the CITY for all reasonable expenses and attorney fees incurred by or imposed upon the CITY in connection with any Claim for which DDSI is obligated to indemnify the CITY as provided in this Agreement. 6. DDSI represents and warrants that the design of the Licensed Software will not allow modifications to any images stored on the DDSI system. 7. DDSI represents and warrants that the information provided in the DDSI Software Proposal and Correspondence is accurate and that the CITY may justifiably rely upon such information. 8. DDSI acknowledges that the CITY is unfamiliar with the software products being provided and that the CITY in entering into this Agreement must rely on DDSI's representations concerning the amount of training necessary. DDSI represents and warrants that the training it provides shall be of a quality and quantity reasonably required: (1) to cause the CITY training personnel to be capable of effectively training all users in proper use of imaging system and (2) to cause CITY technical personnel to be capable of providing software maintenance for the DDSI Applications; provided, that such CITY personnel meet the prerequisite requirements in skills and training, if any, specified in Exhibit H: Training. 2.11 SOFTWARE WARRANTIES. DDSI hereby represents and warrants as follows: A. DDSI represents and warrants that the Licensed Software shall perform in all material respects in accordance with the Final Specifications for six months after Final Acceptance. B. If within ninety days after the Final Acceptance, the Licensed Software does not perform in accordance with the Final Specifications, and it is determined by the CITY that the problem is a software problem, DDSI shall, at no charge to the CITY, make such modifications to the Licensed Software so as to cause it to perform in accordance with the Final Specifications. C. DDSI represents and warrants that the DDSI backup procedures provide the CITY a methodology to protect, and store for historical and restorative City of Lubbock & DDSI Agreement November 8, 2000 Page 24 purposes, all data and Licensed Software in the Imaging System; provided all backup/journaling procedures specified in the by DDSI, have been followed and the backup and journal tapes are available. D. DDSI represents and warrants that DDSI's Licensed Software does not contain a computer "virus", "logic -bomb", "time bomb", "worm", "back -door', (as such terms are known in the computer industry) intentionally included disabling instructions, and/or similar latent features (collectively "Hacker Devices"). E. DDSI represents and warrants that it's providing software maintenance for the Licensed Software will not introduce one or more "Hacker Devices" into the Licensed Software. F. DDSI represents and warrants that the CITY shall have quiet enjoyment of the Licensed Software and that no change in the organization, structure, and/or ownership of DDSI shall in any way diminish CITY's use, possession, and/or rights in the Licensed Software. G. DDSI represents and warrants that the Licensed Software is fit for the purposes of providing mugshot and digital imaging systems for police services. 2.12 TERMINATION. This Agreement may be terminated in accordance with the following: A. If either party breaches this Agreement and fails to cure such breach within thirty days after being notified in writing by the other party, the other party may terminate its performance of this Agreement upon written notice. B. Notwithstanding provisions to the contrary, the CITY may retain the Licensed Software and documentation as may be necessary for historical and auditing purposes as dictated by the laws of the State of Texas and/or the United States and the CITY may retain the Licensed Software and documentation for a reasonable time in order to obtain a replacement for the Licensed Software, and any such event the terms and conditions of the license shall survive termination of this Agreement. As long as the City is on Maintenance. 2.13 LIAISON BETWEEN DDSI AND THE CITY. DDSI and the CITY hereby designate the individuals named below as Liaisons, who shall have the duty of acting as points of contact with personnel of DDSI and the CITY respectively. The CITY and DDSI may change Liaisons upon written notice to the other. A. DDSI's Liaison: B. The CITY's Liaison DDSI's Program Manager Lt. Tom Mann 2.14 BACK-UP and RESTORAL PROCEDURES. DDSI will provide documentation for standard NT backup and restoral procedures. Client is responsible to follow these procedures or utilize any standard backup applications to protect their data. DDSI will City of Lubbock & DDSI Agreement November 8, 2000 Page 25 run an anti-virus application on NT server of the time of staging, and client is responsible for anti-virus control from that point forward. 2.15 PAYMENT FROM CURRENT FUNDS. In the event the CITY's budget does not provide funding for the CITY to pay for services pursuant to this Agreement for any reason during a subsequent CITY budget year, DDSI's obligation to perform services in such budget year and the CITY's obligation to pay for such services may be terminated upon either party's written notice and without liability or penalty to either party 2.16 MEETINGS. DDSI and the CITY agree that their designated representatives shall have meetings as scheduled in the IP for the purpose of status reviews from the decision to install S13000 until the Final System Acceptance Date. At the CITY's expense and at DDSI's normal billing rates at the CITY's option, such meetings will be at the CITY at least once a month; otherwise such meeting shall occur by telephone during CITY's regular business hours. 2.17 HOLD HARMLESS. DDSI shall protect, defend, indemnify and hold the CITY, its officials, employees, and agents harmless from and against any and all claims, demands, causes of actions, losses, damages, and liabilities (collectively referred to in this Section as "Claims") incurred by or made against the CITY, whether or not reduced to judgement, which may arise from any negligent or intentionally tortious act, omission or material misrepresentation by DDSI or from any negligent act omission or material misrepresentation of DDSI's employees or agents, in connection with the performance of DDSI's work under this Agreement; provided, however, that: 1. DDSI shall not be obligated to indemnify the CITY against any of the CITY's special, indirect, incidental or consequential damages or losses; 2 Each party shall promptly notify the other of any Claim made against the CITY which may give rise to DDSI's duty to indemnify the CITY as provided herein. DDSI shall not be responsible for any expense, loss, damage, or liability incurred by the CITY in responding to any Claim which expense, loss, damage or liability is incurred more than thirty (30) days prior to the receipt of such notice by DDSI. 3 Except as provided above in this Section, DDSI shall not be obligated to indemnify the CITY against any loss or damage arising from or related to the software, hardware, materials, data, or systems, or any component thereof, provided by DDSI under this Agreement; 4 DDSI shall have the exclusive right to defend and, subject to the approval of the CITY's CITY Council, to settle any Claim tendered by the CITY and against which DDSI is obligated to indemnify the CITY. CITY agrees to reasonably cooperate with DDSI in the defense of any Claim. If the CITY rejects a settlement proposal that is acceptable to DDSI, and provided that such a settlement proposal will not require the CITY to pay any monies, provides a full release of the CITY (including without limitation release of the Claims), and that does not impair the CITY's use of the Imaging System and/or the Licensed Software, DDSI's City of Lubbock & DDSI Agreement November 8, 2000 Page 26 obligation under this indemnification provision to pay any judgement or award against the CITY shall be limited to the amount, of the rejected settlement only and shall be limited to the amount of the rejected settlement only and shall not be responsible for attorneys fees and cost DDSI expended or incurred to defend the CITY against the Claim after the CITY's rejection of the settlement. 5 Except as provided in Section 2.17, Paragraph D above, DDSI shall indemnify the CITY for all reasonable expenses and attorney fees incurred by or imposed upon the CITY in connection with any Claim for which DDSI is obligated to indemnify the CITY as provided in this Agreement. 2.18 PATENTS, COPYRIGHTS, TRADE SECRETS, AND PROPRIETARY RIGHTS. A. DDSI shall defend, indemnify and hold the CITY harmless, at DDSI's expense, in any action brought against the CITY to the extent that it is based on a claim that the Licensed Software or other material furnished hereunder infringes a United States patent or copyright or violates any third party trade secret or proprietary right. DDSI will pay those costs and damages finally awarded against the CITY, or if such claim is settled, DDSI agrees to pay such amount, on condition that: (1) DDSI shall be notified promptly in writing of any such action and related claim; (2) DDSI shall have the sole control of the defense of any action including the right to select counsel and to settle; and (3) Should the DDSI Hardware or the Licensed Software, or any part thereof become, or in DDSI's opinion be likely to become, the subject of a claim of infringement of a United States patent, or copyright or the violation of a third party's trade secret or proprietary right, then the CITY shall permit DDSI, at DDSI's sole option and expense: a. To procure for the CITY the right to continue using the hardware or software; or b. To replace or modify the same so that the hardware and software becomes non -infringing. City of Lubbock & DDSI Agreement November 8, 2000 Page 27 2.19 LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. ADDITIONALLY THE TOTAL CUMULATIVE LIABILITY TO DDSI FOR ANY AND ALL CLAIMS OF WHATEVER NATURE UNDER OR ASSOCIATED WITH THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CITY TO DDSI 2.20 ADVERTISING. VENDOR shall not refer to CITY in any advertisements, promotional materials, marketing materials, and/or similar publications without obtaining the CITY's prior, express, written consent City of Lubbock & DDSI Agreement November 8, 2000 Page 28 ARTICLE III — HARDWARE PURCHASE 3.1 HARDWARE IN GENERAL. CITY agrees to buy and DDSI agrees to supply as a system integrator the hardware listed in Exhibit C: List of Hardware and Hardware Specifications (the "DDSI Hardware. All said Hardware will be new and will have no components that have been previously used. 3.2 PRICE AND PAYMENT. The CITY agrees to pay the DDSI Hardware Price in accordance with the Section entitled "FEES AND PAYMENT". 3.3 RISK OF LOSS: TITLE. DDSI shall bear all risk of loss or damage to the DDSI Hardware until delivery to the specified Police Department (PD) Site. Thereafter all risk of loss or damage shall be borne by the CITY. Title to the DDSI Hardware shall not pass to the CITY until the CITY has paid the DDSI Hardware Price. 3.4 HARDWARE SHIPPING AND INSTALLATION. DDSI shall be responsible for coordinating with all DDSI Hardware vendors the shipping, delivery, unpacking, and placement of the DDSI Hardware at the PS Sites. DDSI shall invoice the CITY for freight, installation and handling charges associated with placement of such DDSI Hardware at the PS Sites. However, that CITY shall be under no obligation to pay any such charges that exceed the amounts specified for such charges in Exhibit C. Acceptance of the DDSI Hardware shall occur upon the Final System Acceptance Date. 3.5 SITE PREPARATION AND INSPECTION. Exhibit C: Hardware List and Hardware Specifications contain the environment site specifications for the hardware at the PS Sites (the "Site Specifications"). A. The CITY shall prepare the PS Sites in accordance with the Site Specifications B. At a mutually agreeable time and at least 30 days prior to installation of the DDSI Hardware, DDSI shall inspect the PS Sites to determine compliance with the Site Specifications. Within five days after such inspection, DDSI expressly notifies the CITY in writing of all ways, if any, in which the PS Sites are not in compliance with the Site Specifications. C. The CITY shall promptly make such changes as are required to cause the PS Sites to conform to the Site Specifications. D. DDSI shall continue to inspect the PS Sites until they conform to the Site Specifications. There shall be no charge to the CITY for the first site inspection, additional site inspections will be charged at DDSI's normal rates,. 3.6 DDSI HARDWARE MAINTENANCE. CITY and DDSI agree that under this Agreement DDSI has no obligations to provide hardware maintenance; and, at the CITY's sole discretion, CITY shall obtain hardware maintenance pursuant to a separate agreement with any entity. City of Lubbock & DDSI Agreement November 8, 2000 Page 29 3.7 ADDITIONAL DDSI HARDWARE. The CITY may purchase additional equipment or upgrades to its then current DDSI Hardware under the terms and conditions of this Agreement, by the issuance of a purchase order or similar document at a price agreed upon in writing. Acceptance by DDSI of a purchase order or similar document shall act as an amendment to this Agreement. Any terms and conditions of such a purchase order or similar document shall be of no force and effect to amend the terms and conditions of this Agreement. 3.8 HARDWARE WARRANTIES. DDSI hereby makes the following representations and warranties concerning the DDSI Hardware: A. DDSI represents and warrants that all DDSI Hardware delivered hereunder shall be of new manufacture, that the CITY, upon payment for the DDSI Hardware, receives good and clear title to the DDSI Hardware, and there are no pending liens, claims, or encumbrances whatsoever against said DDSI Hardware. B. DDSI represents and warrants that the DDSI Hardware will be free from defects in material and workmanship and will conform to the DDSI Hardware Specifications for the ninety (90) day period immediately following installation. C. In the event any component part of the DDSI Hardware is or becomes defective by reason of material or workmanship during said period, and the CITY promptly notifies DDSI in writing of such defect, DDSI shall, at DDSI's option, repair or replace the DDSI Hardware or component at no charge to the CITY. All replaced parts shall become the property of DDSI and all substituted parts shall become the property of the CITY on an exchange basis. This warranty does not extend to any DDSI Hardware that has been subject to misuse, neglect, accident, improper or unapproved installation, or to DDSI Hardware to which repairs or modifications have been performed by persons other than DDSI's own or authorized service personnel; unless such repairs by others were performed with the written consent of DDSI. D. DDSI represents and warrants that all the hardware required to use the Licensed Software in accordance with the Final Specifications and this Agreement on the Police System is specified in Exhibit E: Public Safety Platform and that DDSI shall provide the CITY with all the hardware specified in Exhibit E. unless Exhibit E specifies that the CITY is to provide such hardware. If for whatever reason hardware and/or software required to use the Licensed Software in accordance with the Final Specifications is omitted from Exhibit E, DDSI shall, promptly and at no additional charge to the CITY, convey such omitted hardware and license such omitted software to the CITY. City of Lubbock & DDSI Agreement November 8, 2000 Page 30 ARTICLE IV - SOFTWARE LICENSE 4.1. COMPUTER SOFTWARE. DDSI hereby agrees to license to CITY the S13000 Software described in Exhibit A - 1, 2, & 3. 4.2. LICENSE. DDSI hereby grants CITY a perpetual (as long as the license fees and annual Software Maintenance fees are paid), non-exclusive, and non -transferable license to use and possess the S13000 Software in object code format. A. CITY agrees not to assign, sublicense, or otherwise transfer the S13000 Licensed Software. B. This license shall remain in effect for as long as this Agreement remains in effect. C. CITY shall not copy the S13000 Licensed Software except for the purposes of back-up, storage in archives, or as otherwise required by law. E. CITY acknowledges that DDSI's claim that the DDSI Software contains trade secrets belonging to DDSI for the S13000 Licensed Software. F. Except as otherwise required by law, CITY shall not provide, disclose, or otherwise make available the Licensed Software to any person other than to CITY' employees for the purposes of CITY' use of the S13000 Licensed Software pursuant to this Agreement. 4.3. SOFTWARE WARRANTIES. In addition to the warranties specified elsewhere in this Agreement, DDSI represents and warrants the following: A. DDSI represents and warrants that DDSI has full authority to grant the licenses for the S13000 Licensed Software provided for in this Agreement to CITY. B. DDSI represents and warrants that the Licensed Software shall function on the Hardware in accordance with the Specifications. C. DDSI represents and warrants that the S13000 Licensed Software is fit for the purposes of providing digitized images, mugshots, and photographic line-ups as part of the S13000 products. D. EXCEPT FOR THE EXPRESS WARRANTIES IN THIS AGREEMENT, NEITHER CITY NOR DDSI MAKE ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 4.4. SOURCE CODE. DDSI shall place the S13000 Source Code in ESCROW DDSI's standard escrow agreement will apply to the escrow of the source code, except when in conflict with this agreement, then this agreement shall govern. DDSi's standard escrow agreement is contained in Exhibit K. The Source Code in Escrow will be in source and object code format, on City of Lubbock & DDSI Agreement November 8, 2000 Page 31 magnetic media suitable. and compatible for the Hardware installed at CITY. If for any reason DDSI and ITx should cease business operations or go into Bankruptcy, CITY would be given all legal rights, including unlimited use, to the S13000 Source Code. No rights to resell in any form will be granted. A. The source code magnetic tapes shall be provided at no cost to CITY. B. If CITY uses the S13000 Software source code pursuant to the terms of this Section hereinabove, CITY' license shall thereafter include CITY right to use the S13000 Software source code. CITY agrees to protect the S13000 Software source code and not to market, sell, give, or otherwise distribute the DDSI Software source code. City of Lubbock & DDSI Agreement November 8, 2000 Page 32 ARTICLE V — EXECUTION IN WITNESS WHEREOF, this Agreement is executed the 14th day of December , 2000. Agreed and accepted: DDSI, INC. Title: Vice President, Sales Agreed and accepte , CITY OF LUBBOCK By: _ Windy Sitton, Mayor ATTEST: Darnell, *ity Secretary, APPROVED AS TO CONTENT: en Walker, Chief of Police APPROVED AS TO FORM: William de Haas Competition and Contracts Manager City of Lubbock & DDSI Agreement November 8, 2000 Page 33. Resolution No. 2000-R 0448 December 14, 2000 Item No. 19 EXHIBIT A-1 List of Licensed Software City of Lubbock & DDSI Agreement November 8, 2000 Page 34 LIST OF LICENSED SOFTWARE SI -3000 SYSTEM SOFTWARE SI -Client View Site License (Site License applies to workstations linked to an SQL server database in the Sheriffs Office. DDSI will provide installation and setup for site -licensed capture workstations. Installation of site -licensed view workstations will be controlled and implemented by Agency's Systems Administrator.) SI -Admin Server - Menu Maintenance Security Maintenance SQL Engine SI -Photo Imaging Server Multi Image Display Interactive Photo Import (Digital & TWAIN) Photo Capture Workstation SI -Photo Output Module SI-EFM Server (Electronic Folder Management) Folder Maintenance Batch QA, Indexing & Release Interactive Scanning Interactive Import (TIFF, JPEG, WORD, EXCEL) SI-EFM Batch Scan/QA SI -Archive Server Mass Storage Manager City of Lubbock & DDSI Agreement November 8, 2000 Page 35 Resolution No. 2000—RO448 EXHIBIT A-2 Software Specifications City of Lubbock & DDSI Agreement November 8, 2000 Page 36 SOFTWARE SPECIFICATIONS SI -Client Viewer (Site License) This module is required to be installed on each PC workstation. PC workstations that are loaded with the SI -Client Viewer are also known as "FAT CLIENTS". Fat Clients have guaranteed access to SI -3000's applications. The Fat Clients can be connected to one/multiple servers and one/multiple databases through "OPEN" ODBC connectivity. The SI -Client Viewer also provides the presentation of the electronic file folder, which displays the information retained in SI -3000. Only one license is required per client, no matter how many different SI -3000 application modules are included in the system. (Site License applies to workstations linked to an SQL server database in the Sheriffs Office.) SI -Admin Server This, is the core module that is utilized to create and maintain the SI -3000 system. It provides for user and user group definition, menu definition, system access/security, data definition, query set-up and management. This module runs on a server. SI -Photo Imaging Server This application module constitutes SI -3000's "Mugshot" capabilities. This includes the management of mugshots, crime scenes, accident scenes, scars, marks, tattoos, etc. It also provides the ability to display and print line-ups of multiple images that match a user's defined criteria. Photo Capture Workstation- Mugshots Required for the real-time capture of images from a live or recorded video source. SI Photo Output Module (WYSIWYG) Required to design customized output such as badges, wristbands, special reports. The Output module allows static text and images to be combined with data from the host database and captured images, to create output templates which can be easily printed from within an electronic file folder. "What you see is what you get" SI-EFM Server (Electric Folder Management) This module provides SI -3000's comprehensive document imaging and management capabilities. Using the SI-EFM module, electronic file folders and their contents can be defined and maintained. When using the electronic file folder, this module provides the feature of interactively importing information into the system. Using the Interactive Import Module, users can import files (WORD, EXCEL, Note Pad, etc.) or images captured by digital cameras. This module also allows "Twain" scanners to be attached to any Fat Client and utilized for scanning low volumes of paper and photos. SI-EFMS Batch Scan/QA This module provides the ability to capture, index and store large volumes of documents. Supporting Kofax compatible document scanners, paper can be converted to electronic images at a rate between 36 and 160 pages per minute. Once converted, the module provides the mechanism to view, quality check and index the images. When performing the index function, SI -3000 interactively verifies key index information against the host database. City of Lubbock & DDSs Agreement November 8, 2000 Page 37 SI -Archive Manager This module allows the systems administrator to identify information that is being stored on the SI -3000 server and move that information to CD-ROM or DVD -ROM disks. SI -3000 utilizes ROM technology because of its WORM (Write Once Read Many) capability and it's open format. When the information is written to ROM, the SI -Archive Manger automatically updates the SI -3000 system database with the information new storage location. Once the information is written to the ROM media, the information can be removed for the server's hard drive. City of Lubbock & DDSI Agreement November 8, 2000 Page 38 Resolution No. 2000—RO448 wGIl-1W.0 51 Detailed Modification Specifications City of Lubbock & DDSI Agreement November 8, 2000 Page 39 Exhibit -A-3 Detailed Modification Specifications -Tiburon / DDSI Interface Two basic methods are provided to allow for the integration of the data stored in the Tiburon system with the images in the SI -3000 system; and are currently in use at numerous S13000 client sites. 1. SI -3000 provides an API capability that can be used by Tiburon to interactively "open" an image folder from a Tiburon screen. (Refer to attached SI -3000 API Documentation for specifics). Response time in two other Tiburon sites using this API ranges from 2-4 seconds. 2. SI -3000 provides the ability to directly attach to any ODBC compliant data base and query that data base using the standard SQL features within SI -3000 . With this capability the systems administer can create an unlimited number of queries against any ODBC compliant data base. It is our understanding that the RMS database can be made ODBC and SQL compliant by using a product from Solutions IQ called CONNX. This product would need to be evaluated and tested to make certain it provides required functionality as described in their promotional materials. SI -3000 API Documentation The API interface to the system is accessed by an OLE interface provided by OLE server itxlog in. itxSys Server'. For this OLE Server to be active on a machine, the users must login into the, tx login by entering a user id and a password. This is the way that the security for the users hewing the documents is provided. The menu maintenance programs must maintain all groups, iser ids, passwords and SQL queries. When making calls to the SI -3000 API from the records management system, the records management system must provide a mique identifier from where it is being called from, this is referred to as a screen id. The records management system provides hese unique identifiers for their system, and these identifiers must also be entered into the screen manager of the SI -3000. The ;creep manager will provide a graphical interface to build the functionality for the process called in the API with a specific screen Sy using screen manager to create the api interface, functionality of the api call can be changed easily with no modification to xisting code after the initial setup. 'he following code example is for calling the SI -3000 api with the screen id and the INDEXTAG. This code or similar code could be placed in the records management system code as needed to call the SI -3000 api. m Example code (Delphi): shellexecute(0, 'open', 'C:\itxmenu\execs\scrape.exe', 'ABC 123 999999', Nil, SW—NORMAL); City of Lubbock & DDSI Agreement November 8, 2000 Page 40 Resolution No. 2000-R0448 DIGITAL IMAGING SYSTEM ACQUISITION AGREEMENT WITH DDSI ,ie above Delphi code runs another application called scrape.exe and passes it parameters of ABC 123 and 999999. The first urameter is the screen id and the second parameter is the INDEXTAG. If the INDEXTAG is not specified then the SQL ad-hoc ;reen displays and the user can select criteria to display a document folder. Through functions available in the system aintenance software you can specify whether or not to open the folders up to a specific item or to a tree view of the items within at folder. The Index Tag is the key value used for storing items in the folders. When the folder opens, the entire screen is used to splay it. To return to the application screen that triggered the opening of the folder the user selects the return to menu button on e tool bar. ' delphi isn't being used as the development language then you will need to write the equivalent command in your language to scomplish the same procedure. When writing the code to make the call to the folder, your program must run Scrape.exe and pass two parameters. Parameter 1 - Screen Id or unique identifier defined by the application and has been added to the screen manager. Parameter 2 - INDEXTAG, which is the key to the folder that is going to be opened. sing the screen manager you are able to select what SQL Item you want ran with a specific screen id when the api is called. SQL ems are created using Menu Maintenance, an SQL Item is a SQL query for a database. dditional functionality can be given to the document -viewing folder by enabling the functions. If no other function is enabled ,en the document folder will be view only. Using the screen manager, functions can be enabled so that when the api call is made om a specific screen the folder will open and the selected functions will be enabled. ther options for document folder viewing involve enabling the functions for: Functions Description (Notes low viewing of all notes available in the system sconnect low ODBC disconnect olderDeleting .flow deleting from folders olderEditing lodify Folder Contents - this allows changing invalid indexes and items olderNotation :hange Notations on Documents iteractivelmport Jlow ability to import documents into the folder xCamera the ability to take pictures City of Lubbock & DDS( Agreement November 8, 2000 Page 41 Printing of Layouts (badges) ng marking up of Documents ENABLE functions can be added or removed as needed based upon what functions you want available to the end user. The EXTAG is the key value for the folder that the end user is trying to retrieve. nen your application runs Scrape.exe and passes it the necessary two parameters, the Scrape.exe will locate the unique screen id screen database and gather all the information. Then the scrape.exe program will create a job stream file and make the call to ,E server. Example the PC side Client Access or Rumba should be used to map a network drive letter to the shared folders location where the erfaceJob.txt" file would be stored. the AS/400 program the customer would create the interface file as outlined in the API documentation, passing whatever [eters needed in the file, and storing the file with a "TXT" extension in a QDOC folder on the AS/400. next steps would be from a CL program on the AS/400, where the main RPG program would call the CL to execute. The CL ;ram should contain a call to "STRPCO", and the CL should monitor for any messages, and handle them appropriately. This )n allows the AS/400 to communicate with the workstation. next step in the CL program would be executing; CMD("C:\xxxxx\xxxxx\AS400OLE.exe I:\interfaces\InterfaceJob.txt") course the drive letters and paths used in the above are examples and they can be really anywhere. action will call the AS400OLE program on the PC and pass it the interface file as a parameter. main activity in this "InterfaceJob.txt" file from the above example would be to hold the unique identifier or screen id and the EXTAG which is the key to folder that is to be opened. The AS400OLE program will process this file and create the opriate interface job file for SI -3000 to process. the SQL Item selected in the screen manager for this unique identifier is directed to open a document folder then the Index Tag be used is in the "InterfaceJob.txt" file, this is optional. If the INDEXTAG is not specified then the SQL ad-hoc screen displays id the user can select criteria to display a document folder. Through functions available in the system maintenance software you n specify whether or not to open the folders up to a specific item or to a tree view of the items within that folder. The Index Tag the key value used for storing items in the folders. When the folder opens, the entire screen is used to display it. To return to the plication screen that triggered the opening of the folder the user selects the return to menu button on the tool bar. example of what the "InterfaceJob.txt" file would look like: 23 999999 ►e first part of the file would be the unique identifier from where the api call was originated and then the key to the folder which to be opened. These two items in the file must be on one line and separated by a space. this *example when this InterfaceJob.txt file is executed it would locate the unique identifier of SCR123 in the SI -3000 screen tabase and create a job stream file with all the enables, SQL Item which were,specified in the screen manager. It would also City of Lubbock & DDSLAgreement November 8, 2000 Page 42 in the job stream file the key to the file folder to open that was 999999 and then connect to the OLE server. The file folder I have the capability to import other items into the folder and able to capture live video images in the folder if those enables set for that unique identifier in the screen manager. Multiple interface files can be built to satisfy the various needs of the end 8, 1999 City of Lubbock & DDSI Agreement November 8, 2000 Page 43 Resolution No. 2000-RO448 EXHIBIT B Correspondence City of Lubbock & DDSI Agreement November 8, 2000 Page 44.1 Questions for DDSI: Please use a separate piece of paper for your answers. Use the question number for the reference on your answer sheet. 1. Are you only proposing one server? 2. All software (i.e. Operating System and Application software) are for only 10 users. What would be the cost for additional users? 3. Will there be a problem substituting a Compaq server for the Micron server? 4. The database implies Microsoft SQL Server 6.5: can this be anything else? 5. The quotation does not include costs that may be applied to Tiburon. What might these costs be as they relate to DDSI? 6. The warranties are only for 90 days. Can DDSI give us a one-year warranty? If yes will there be an additional charge? 7. Are you proposing a report generator? 8. What sites do you have this software fully installed? 9. Can the City get the source code for the application or at minimum get an escrow account set up? 10. Does maintenance include software upgrades? 11. The "authorized copies" in the contract seems to include only 2 copies of the application software package. Is this server or client? What about the 10 user version of the o/s and database? 12. It seems the computer hardware itself must be tied to a certain license of the software. Why? We don't understand why notification is required to the software vendor if we have a broken computer. It says DDS must be notified "prior" to relocation. 13. Is this a client/sever application or dies it all run on the NT server? 14. What security features are included in the application? 15. There was some indication that the system supports TCP/IP; however, there were also multiple references to using NT as a login. To what extent does the system use TCP/IP? 16. Can the login to the application be controlled by the MAC address? 17. Is the interface with Tiburon interactive or batch? 18. Is the data store in multiple places (i.e. on the Vax and NT server)? 19. How would the off-line CD storage be produced and retrieved? 20. How does DDSI keep the integrity of the images? 21. What are the archival methods for the data and the images? City of Lubbock & DDSI Agreement November 8, 2000 Page 44.2 22. What are the retrieval methods for the data and the images (i.e. keywords, full text search, by case number, etc)? 23. How does DDSI propose we purge information? 24. How may indices can there be per image, document, etc? 25. How much processor and memory for the base software? City of Lubbock & DDSI Agreement November 8, 2000 Page 44.3 1. Yes In the event our thin client module is purchased, we recommend a second dedicated server. 2. The cost for additional users is dependent on whether the users are (fat) client or (thin Client. A fat client is one which has application software loaded on the client and is required at any of the capture stations and is typically used at view stations where response times are critical or implemented for heavy users. Costs for additional Fat client licenses $900.00 per workstation up through 15, it then drops to $800.00 per seat. The thin client module licensing is different in the sense you pay $1500.00 for a module (on a small dedicated NT server) and it provides for an unlimited number of users to contend for 10 concurrent access ports. 3. No problem, there may be a difference in cost. 4. We have provided the costs assuming that Microsoft SQL server 7.0 is to be used. We can use any ODBC or SQL compliant database. However, typically there are some labor costs involved in substituting a different database, because each has their own unique anomalies. We strongly recommend SQL Server to avoid these issues. 5. If it is decided to use our FE product (the Rumbas product presented in the demonstration) at the capture stations: we can screen scrape the unique person number and booking number to create a record in the mirrored subset database on the NT server and Technical staff at the city of Lubbock can provide periodic or interactive updates to the SQL server. Using this approach, there shouldn't be any work required by Tiburon from DDSI's point of view. However, there maybe a number of other reasons why, the city may want to have Tiburon involved in the process which we may not be aware of. 6. DDSI will provide as 1 year warranty on the software at no additional charge. However, we do still require/recommend software support listed on the quote. We do not provide any other warranty on the hardware other than the manufacturers. 7. No — But SI -3000 has an embedded SQL -Query capability 8. DDSI has approximately 300 customers sites dating back to 1987. The S13000 product is our latest generation application software and is a derivative of the earlier generation code. The S13000 product proposed is currently installed at the Colorado DOC, the Poughkeepsie, NY Police Dept. and the City of Madison, WI. It is slated to be installed in August at the Linn Co., IA Sheriffs Dept. Cedar Rapids, IA Police Dept, Naperville, IL Police Dept., and Washington Co. OR Sheriffs Dept. Approximately 20 other agencies are in the funding stages for either an upgrade of an earlier version or a new system. 9. We will provide an escrow account for the software source code. City of Lubbock & DDSI Agreement November 8, 2000 Page 45 10 Yes, on all licensed modules, 11 The authorized copies mentioned in the contract are only for DDSI products. Copies of both Client and Server application software can be reproduced by Lubbock Co. for backup purposes. Our contract does not cover any licensing issues pertaining to any third party software or application issues. 12 We understand the concern of the issue of tying the software to specific hardware and agree that that paragraph should be scratched form the contract. 13 This is a Client/server application. Thin Client runs on the NT 14 Data/Document/and execution security 15 Full TCP/IP IM M• 17 Can be both 18 On the NT 19 Production is application specific. Retrieval is handled by the S13000 viewer. 20 Security and Encryption 21 CD or DVD (Application specific via SQL's) 22 Search on all data is DB (Defined by client) 23 SQL queries 24 Can search by all data elements in the database. 25. See Attached. City of Lubbock & DDSI Agreement November 8, 2000 Page 46 Resolution No. 2000—RO448 Lubbock Police Department Photo Imaging Statement of Work November 24, 1999 Introduction DDSI has produced this statement of work to outline the necessary items that need to be completed to successfully implement S1 -3000's photo imaging capabilities. This statement of work will: Identify all of the system requirements • Software • Hardware • Professional service • Suggested Project timeline Project Description DDSI will provide the SI -3000 software that will enable Lubbock Police Department to capture, retrieve and reproduce photo images and document images. The software solutions, that are being provided by DDSI, have been designed to be totally integrated with the existing RMS. System Implementation System implementation will involve the installation of the photo imaging system, which will include: • SI -3000 Software (Provided by DDSI) SI -Admin Server SI-EFM (Electronic Folder Management) Server SI -Photo Imaging Server SI-EFM Batch Scan/QA (1 licenses) SI -Archive Server SI -Storage Manager SI -Web Based Server Module SI -Client Viewer (Site license) SI -Photo Capture Workstation (2 licenses) SI -Photo Output Module (1 license) • 3`d Party Software (Provided by Lubbock Police Department) City of Lubbock & DDSI Agreement November 8, 2000 Page 47 Microsoft WindowsNT Server Microsoft SQL Server 7.0 PC AnyWhere • Photo Imaging Hardware (Provided by DDSI) 1 Magicard Turbo Flip 2 Image capture board 2 Camera cables Imaging Hardware (Provided by Lubbock Police Department) 1 NT Server 2 Photo capture PC workstations 2 Color Video Cameras 1 Document Scanning PC workstation 1 Document Scanner Color Twain Scanner Modem (with phone line) System Staging Requirements DDSI will require that the following items be received/implemented by _/_/00. Failure to satisfy these requirements may cause a delay in the implementation schedule. • System implementation worksheets must be completed and returned to DDSI's Systems Integration group (ATTN Dave Airy) by ____/_/00 ♦ User Groups Definition Worksheet ♦ User Definition Worksheet ♦ Folder Definition Worksheet ♦ Item Definition Worksheet ♦ Server Definition Worksheet • Lubbock Police Department will need to order all system hardware and 3`d party software will have it available to DDSI's System Integration group for staging and installation. DDSI will need to be provided with the proper ODBC drivers required to connect with the RMS database. • Remote dial -in connectivity will need to be established with the RMS system. • DDSI will need to be supplied with "TWO" network drive letters that can be used by the SI -3000 application (L & M are preferred). • DDSI will need a diagram of the Lubbock Police Department's network. City of Lubbock & DDSI Agreement November 8, 2000 Page 48 • Discussions must be had regarding possible connectivity options between the workstations, NT Server and host. • DDSI will need to be provided with an administrative password that will allow SI -3000 to attach to the RMS database. • DDSI will need samples of all required hard copy output by _/_/00. • All workstations that will be set-up for image capture, document scanning or image access will need to be identified before installation. • Prior to _/ /00, the background/wall of the capture area will need to be painted with the 18% gray paint. • Prior to _/_/00 network connectivity must be available all areas where image capture, documents scanning and image access will be completed. System Installation and Training DDSI will provide all professional services necessary to install the photo imaging system and train the appropriate personnel. DDSI will produce a project installation time line that will satisfy Lubbock Police Department's expectations. The estimated scope of effort is outlined below. 4 days Week of _/ /00 Hardware staging (On -Site) 8 days Week of _/_/00 Server installation Deployment of photo capture workstation (cabinet, PC workstation, camera, printer) Deployment of document scanning workstation (PC workstation & scanner) System Training (System administration, Output generator, Image capture, Image access) *See attached training outline. This training includes system administration, image capture and image access. Please refer to the SI -Training Outline for a detailed listing of items covered in each training class. Below are the class descriptions and duration. System Administration Output Generator Photo Image Capture Document Scanning/QA Image Access One Six hour session One two hour session One two hour session One three hour session One two hour session City of Lubbock & DDSI Agreement November 8, 2000 Page 49 Two persons per class Two persons per class Three persons per class Four persons per class Four persons per class *Photo Capture, Document Scanning/AQ and image access sessions are designed using a train -the -trainer strategy. Photo Output DDSI has agreed to provide Lubbock Police Department with the following photo output. All output will be available from any SI -3000 workstation. • Front and side view of mug shot with description (Name & ID #). • Front view of mug shot with description (Name & ID #). • Line-up options for viewing and printing 6, 8 or 12 images. *Training will be provided that will educate the system administrator on the procedures of creating new output formats. Proposed Project Timeline _/_/00 DDSI receives system order _/_/00 —F-100 DDSI creates invoice for system order DDSI receives initial payment (100% hardware & 50% software) _/_/00 DDSI orders all system hardware _/_/00 Lubbock Police Department Orders System Hardware and 3rd party software _/_/00 DDSI on site for staging of Hardware _/_/00 —F-100 Hardware staging begins Hardware staging completed _/_/00 Hardware shipped installation site _/_/00 Server implementation, connectivity testing _/_/00 System training begins (System Administration, Photo capture, Document scanning & Image access). _/_/00 System Go -live _/_/00 Payment for remaining software, professional services, conversion services and all related implementation expenses. Project Manager Network Administrator DDSI Installer City of Lubbock & DDSI Agreement November 8, 2000 Page 50 Resolution No. 2000—RO448 EXHIBIT C Hardware List and Hardware Specifications City of Lubbock & DDSI Agreement November 8, 2000 Page 51 HARDWARE LIST AND HARDWARE SPECIFICATIONS DDSI Deliverable Hardware Components: # of Units Photo Capture Hardware: Image Capture Board (PCI) 2 Camera Cable 2 Printers: Magicard Turbo Flip PVC Printer (2 Sided) Consumables Options: Printer/Badging Supplies PVC Cards 3.375" x 2.125" (1000 cards) 1 PVC ID Badge Supplies (2 Sided Printer) Magicard Turbo Flip Starter Kit 1 YMCKOK Dye Film (qty 2-19 rolls) 200 images/roll 5 Printers Magicard Turbo Flip (2 Sided) Specifications Print Speed YMCKO (single sided) About 20 seconds per card Print Speed YMCKO/Resin Black (double sided) Less than 30 seconds per card Image Memory 1 6 M b Software Supplied with Windows and Windows NT driver software Built-in Security Features UltraSecure TMovercoat anti -forgery protection included as a driver selected option. Custom logos and higher security is available when used with the optional UltraSecureTm key . Cards can alternatively be protected using a 1 mil (0.0254mm) polyester overlaminate with or without a hologram type device when the optional UltraShieldTM laminator is used Wa r r a n t y 12 months (In North America and the EEC, the Turbo Flip comes bundled with one years UltraCover plus'*"" enhanced warranty which includes full printhead coverage and free loaner service) D I m e n s i o n s 6.4" H x 10" W x 18.3" D (1 63mm H x 254mm W x 465mm D) Wei ght25.3lbs(11 .5kg) C o I o r Pearl gray standard - other colors by special order Print Method Dye Sublimation R e s o I u t i o n 300 dpi (11.8 dots/mm) Card Size ISO Standard CR -80 Card Thickness 0.020 inches to 0.051 inches (0.5mm to 1.3mm) Card Material PVC or PVC/polyester sandwich with PVC surface suitable for dye sub -printing Card Capacity 100 cards 0.030 inches (0.76mm) Print Length (Standard) 948 pixels (82mm) Print Length (Full Bleed) 984 pixels (85.6mm) Print Width (Standard) 596 pixels (50.5mm) Print Width (Full Bleed) 642 pixels (54mm) Printer Interface IEEE standard 1284-1994 compatible (Centronics) parallel port City of Lubbock & DDSI Agreement November 8, 2000 Page 52 Power Source Internal Power Supply 100-120v AC and 200-240v AC, 47-631-lz Operating Te m p e r a t u r e 50°F to 85°F (10°C to 30°C) Operating Environment Sheltered office environment SafetyCEcertified- ULIisted E m i s s i o n s EN 50-081-1 and EN 50-082-1 C o m p a t i b i I i t y FCC pt 15 curve A(USA) & CSA108.8 curve A (C a n a PVC ID Badge Supplies (2 Sided Printer) Magicard Turbo Flip Starter Kit - Includes 1 roll of UR8 YMCKOK Dye Film, 1 parallel cable, 1 cleaning kit PVC Cards 3.375" x 2.125" (1000 cards) Photo Capture Hardware 2 -Image Capture Board (PCI) Specifications Video Inputs NTSC and Pal Selectable inputs RGE Composit, S -Video and YUV software selectable Mutlitple Video Inputs (1) RGB, (6) Composite, (3) S -video, (2) YUV (7) RS- 170/CCIR 1/0 Control Optically Isolated Flash Interface Trigger General Purpose TTL Input/output triggers Integrated Serial Port for camera or external device control 12 Volt DC fused power output, resettable and on/off control Asynchronous vertical camera reset Software MS Windows 3.1, 95, NT (3.51 and 4.0), and OX/2 Warp Display Drivers MS Windows MCI Driver (16 and 32 bit versions) TWAIN Driver (16 and 32 bit versions) Video for Windows Driver FPGTM Video Capture Application (16 and 62 bit versions) Media Cybernetics ImagePro Plus 1.3 2.0 and 3.0 Drivers Easy Installation Software Extensive Software Developers Toolkit available with complete DLLs and sample applications with source code Video Decoder Accepts NTSC, PAL Composite, S -Video, RGB, YUV, RS -170 and CCIR video Genlocks to any NTSC/PAL video source including cameras, VCRs, laser disks and still video players 24/16/15/8 bit per pixel video digitizing Square pixel digitizing resolutions for NTSC (640x480) and PAL (760x570) Digital control of offset, gain, brightness, contrast, hue and saturation City of Lubbock & DDSI Agreement November 8, 2000 Page 53 EEProm for storing configuration and calibration settings Frame Buffer Memory 2 MB or 4 MB MDRAM shared between VGA and Video Linear or paged mode, memory mapped RGB or YUV video frame buffer Pixel formats, 888 (16.8 million colors) 565 (65000 colors), 555 (32000 colors) 8 (256 level gray scale) Video Scaling Processor Unparalleled still video frame capture quality Smooth high-quality interpolated scaling is performed on video in x (horizontal) and Y (vertical) directions Video window size from 16x16 to 760x570 Supports hardware cropping and panning PC Mapped control registers Display resolutions l600xl200x8bpp — 256 gray scale 1280x1024x16bpp — 65000 and 32000 colors 1024x768x24bpp — 16.8 million colors 800x600x24bpp - 16.8 million colors 640x48Ox24bpp - 16.8 million colors 2 -Camera Cable -25 PIN to 9 PIN RGB — 10' City of Lubbock & DDSI Agreement November 8, 2000 Page 54 Resolution No. 2000—RO448 EXHIBIT D Implementation Plan The Implementation Plan is incorporated in the Statement of Work included in exhibit B — Correspondence. City of Lubbock & DDS( Agreement November 8, 2000 Page 55 Resolution No. 2000-RO448 EXHIBIT E Imaging Platform — To match DDSI Minimum Specifications City of Lubbock & DDSI Agreement November 8, 2000 Page 56 Resolution No. 2000—RO448 EXHIBIT F Hardware Sites City of Lubbock & DDSI Agreement November 8, 2000 Page 57 Hardware Sites 1. Server Location: Information Technology'" Police "DEC' System Room 916 Texas Ave. Lubbock, TX 2. Capture Station 1 Lubbock Police Department *** Detention Facility 1015 9th St. Lubbock, TX 3. Capture Station 2 Lubbock County Sheriff's Office County Jail Booking Room 811 Main St. Lubbock, TX **Locations1 and 2 are in the same building City of Lubbock & DDSI Agreement November 8, 2000 Page 58 Resolution No. 2000—RO448 EXHIBIT G DDSI Supplied Hardware and Software Documentation List City of Lubbock & DDSI Agreement November 8, 2000 Page 59 HARDWARE AND SOFTWARE DOCUMENTATION Printers Magicard Turbo Flip (2 Sided) — Provided with Printer by manufacturer Photo Capture Hardware 2 -Image Capture Board (PCI) - provided with board by manufacturer SI -Client View Site License — Provided on-line Si -Web Based Server Module — Provided on-line SI -Admin Server — Provided on-line Menu Maintenance Security Maintenance SQL Engine SI -Photo Imaging Server — Provided on-line Multi Image Display Interactive Photo Import (Digital & TWAIN) Photo Capture Workstation SI -Photo Output Module SI-EFM Server (Electronic Folder Management) — Provided on-line Folder Maintenance Batch QA, Indexing & Release Interactive Scanning Interactive Import (TIFF, JPEG, WORD, EXCEL) SI-EFM Batch Scan/QA — Provided on-line SI -Archive Server — Provided on-line Mass Storage Manager City of Lubbock & DDSI Agreement November 8, 2000 Page 60 Resolution No. 2000—RO448 L:" -UI= ] Training City of Lubbock & DDSI Agreement November 8, 2000 Page 61 SI -3000 Training Outline SI -Server (System Administrator(s)) Setting System Defaults System Security User & User Group Maintenance Adding Groups & Users Modifying Groups & Users Deleting Groups & Users Parameter Maintenance Adding Parameters Modifying Parameters Deleting Parameters SQL Catalog Maintenance Adding New ODBC Databases Defining Data Elements Creating Calculations Creating Joins SQL Query Maintenance Understanding SQL Query Components Accessing SQL Catalog Building Selects (Results) Building Wheres (Prompts) Selecting System Controls Creating SQL Queries Modifying SQL Queries System Menu Item Maintenance Adding Menu Items Setting Menu Item Security Attaching SQL Items Modifying Menu Items Deleting Menu Items System Menu Page Maintenance Adding Menu Pages Setting Menu Page Security Attaching Menu Items Modifying Menu Pages Deleting Menu Pages City of Lubbock & DDSI Agreement November 8, 2000 Page 62 SI -Photo Output Generator (Systems Administrator(s)) Setting Output Template Size Specifications Linking Output with SQL Queries Primary Query Detail Query Adding Information to the Output Template Static Text Static Image Lines and Boxes Database Fields Stored Images (ie. mug shots, tattoos) Bar Code Blank Text Entry Area Saving Output Template Preview Output (With Data and Images) Modifying Output Template SI -Client Viewer (End -User Trainer) Logging Onto SI -3000 Desktop Icon System Tray Icon System Menu Generation SI -3000's Help Documentation Navigating SI -3000's Menus Pages SI -3000's Criteria Entry Screen Selecting/Inputting Information Prompts Prompt Ranges Select Value Select Value Range Setting "OR" Values Modifying. Selected Criteria Deleting Selected Criteria Getting Count City of Lubbock & DDSI Agreement November 8, 2000 Page 63 Viewing Data Generating Line-up Canceling/Returning To Menu Page SI -3000's Data Grid Selecting/Opening Folder Viewer (Electronic File Folder) Generating Line-up Return To Criteria Screen SI -3000 Folder Viewer Menu Buttons Index Tree Icons Right Click Options Selecting and Viewing images Image Manipulation Zoom Reduce Fit to Page Rotate Panning Enlarge Area Printing Selecting New Image Selecting From Index Tree Next Image Button Adding Image Space Selecting Image Modify Image Layout Vertical Display Horizontal Display 2 X 2 Display Mark and Print Functions Image Import Functions From a File Scanning Live Video Capture Export Image Functions City of Lubbock & DDSI Agreement November 8, 2000 Page 64 Edit Image Information Item Tag Index Tag Image Date Item Notation Delete Image System Notes Image, Notes Image Notations Selecting Next File Folder Return To Data Grid Return To Criteria Selection Screen Return To Menu Page SI -Photo Capture (End -User Trainer — for Intake/Processing Personnel) The SI -Photo Capture routine is integrated into the SI -Folder Viewer. Any person who will perform the image capture functions will receive the training outlined in the SI -Folder Viewer section. In addition to the above-mentioned training the will receive the following additional training. Initiating The Photo Capture Process (Camera Button) Adjusting Camera Settings Brightness Contrast Hugh Bulls -eye Position Camera Zoom Camera Focus Selecting Photo Type Using the Bulls -eye to Position Image Freezing the Image Taking a Second Image City of Lubbock & DDSI Agreement November 8, 2000 Page 65 Saving an Image Creating an Image Notation Deleting an Image Editing Image Information Item Tag Index Tag Image Date Image, Notation City of Lubbock & DDSI Agreement November 8, 2000 Page 66 Resolution No. 2000—RO448 EXHIBIT 1 Final Acceptance Test Plan City of Lubbock & DDSI Agreement November 8, 2000 Page 67 Agency Name: Installation Date: Installer: SI -3000 Installation Acceptance Document (Please print) Client (Please print) HARDWARE All system hardware as identified in the S1-3000 Systems Quotation has been received and has been successfully implemented. Installer Client SOFTWARE All system software as identified in the SI -3000 Systems Quotation has been received and has been successfully implemented. Installer Client IMAGE CONVERSION The image conversion has been completed and the converted images are available for access through the SI -3000 product. Installer Client SYSTEM TRAINING The following SI -3000 system software modules have been successfully implemented and appropriate System Administration and End -User training had been provided. SI -3000 System Administration Installer SI -Photo Output Generator Installer SI -Client Viewer Installer Client Client Client City of Lubbock & DDSI Agreement November 8, 2000 Page 68 SI-EFM Batch Scanning & QA Installer SI -Photo Capture Installer Client Client Total Days of Installation and Training Provided Open Installation Issues Responsibility: DDSI Client 2. Responsibility: DDSI Client 3. Responsibility: DDSI Client a Responsibility: DDSI Client 5. Responsibility: DDSI Client C:1 City of Lubbock & DDSI Agreement November 8, 2000 Page 69 Responsibility: DDSI Client 7. Responsibility: DDSI Client Responsibility: DDSI Client Responsibility: DDSI Client City of Lubbock & DDSI Agreement November 8, 2000 Page 70 Resolution No. 2000-80448 EXHIBIT J DDSI Software Maintenance Agreement City of Lubbock & DDSI Agreement November 8, 2000 Page 71 SOFTWARE MAINTENANCE AGREEMENT THIS AGREEMENT relates to and is part of a LICENSE AGREEMENT ("LICENSE AGREEMENT") between DIGITAL DESCRIPTOR SYSTEMS, INC. ("DDSI") and Lubbock TX Police Department. Capitalized terms not defined herein shall have the same meanings as in the LICENSE AGREEMENT. COVERAGE_ Subject to the terms hereof, DDSI will provide support services as described in Section 2 (the "Support Services") to JURISDICTION for the LICENSED SOFTWARE set forth in Exhibit B to the LICENSE AGREEMENT. 2. SUPPORT SERVICES. SUPPORT SERVICES include: (a) "STANDARD SUPPORT SERVICES", which consist of consultations, assistance and similar SUPPORT SERVICES by telephone in connection with the use and operation of the Licensed Software; (b) "EXTENDED EMERGENCY SUPPORT SERVICES", which extend Support Services to non -business hours and days; (c) "ANNUAL MAINTENANCE", which includes providing to JURISDICTION Updates and Upgrades to the LICENSED SOFTWARE that DDSI in its discretion makes available and new and/or revised versions of the applicable operator's guides; (d) "PERSONNEL TRAINING SERVICES", at JURISDICTION's facility for JURISDICTION's personnel to learn and understand the LICENSED SOFTWARE; and (e) "PROGRAMMING SERVICES", which includes programming analysis at DDSI's facility or other location selected by DDSI, including JURISDICTION's facility. 3. EXCLUSIONS. DDSI shall have no obligation under this Agreement to support: (a) altered, damaged or modified LICENSED SOFTWARE or any portion of the LICENSED SOFTWARE incorporated with or into other software; (b) LICENSED SOFTWARE not supplied by DDSI; (c) LICENSED SOFTWARE problems caused by JURISDICTION's negligence, abuse or misapplication, use of the LICENSED SOFTWARE other than as specified - in the DOCUMENTATION or other causes beyond the control of DDSI; (d) LICENSED SOFTWARE installed on any hardware that exceeds the number of workstations purchased as identified in Exhibit B to the LICENSE AGREEMENT; or (e) hardware -related problems. Further, DDSI shall have no obligation to provide EXTENDED EMERGENCY SUPPORT SERVICES, ANNUAL MAINTENANCE, PERSONNEL TRAINING SERVICES or PROGRAMMING SERVICES, unless such services are purchased at the rates set forth in Section 4. JURISDICTION shall be responsible for registering with all manufacturers applicable warranty cards for the LICENSED SOFTWARE. 4. FEES AND PAYMENT. JURISDICTION shall pay DDSI the applicable fees as set forth below for the services provided: (a) "STANDARD SUPPORT SERVICES". Provides toll-free telephone SUPPORT SERVICES by DDSI's Help Desk during the normal business hours of 8:30 a.m. to 5:00 p.m. (EST or EDST, as applicable Monday through Friday, except holidays. Includes service for Updates and Upgrades to the LICENSED SOFTWARE — reflects 90 day Warranty. $11,411.25 per year (b) "EXTENDED EMERGENCY SUPPORT SERVICES". DDSI will make every attempt to work with the JURISDICTION during hours not covered under the "STANDARD SUPPORT SERVICES" at the cost of $125.00 per hour. (c) "ANNUAL MAINTENANCE". $11,411.25 per year (d) "ADDITIONAL SERVICES". ADDITIONAL SERVICES are provided at the following rates, which are guaranteed for the initial term of this AGREEMENT. Such rates do not include travel and living expenses, which will be billed to JURISDICTION for payment within thirty (30) days of receipt of DDSI's invoice. Services Personnel Training Services $1000 per day Programming Services $125 per hour (e) "PAYMENT". (i) Payment of the annual fees for STANDARD SUPPORT SERVICES, and ANNUAL MAINTENANCE shall be made prior to the commencement of the initial term or the subsequent annual term to which they relate, as applicable to the AGREEMENT. (ii) Charges for PERSONNEL TRAINING SERVICES, EXTENDED EMERGENCY SUPPORT SERVICES and PROGRAM -MING SERVICES which may be provided pursuant to this AGREEMENT shall be paid by JURISDICTION within thirty (30) days of receipt of DDSI's invoice. (iii) In the event that JURISDICTION fails to make payments pursuant to this Section 4, and such payment is not received within ten (10) days of such payment date, DDSI may, at its option, cancel or suspend the provision of any services or products to JURISDICTION, whether pursuant to this or any other agreement between DDSI and JURISDICTION, until such charges have been paid. If DDSI decides, at its option, to reinstate City of Lubbock & DDSI Agreement November 8, 2000 Page 73 this AGREEMENT, JURISDICTION must first pay DDSI any fees due and, at DDSI's option, DDSI's current reinstatement charge (currently the unpaid pro -rata portion plus 15% fee). 5. TERM AND TERMINATION. This AGREEMENT shall commence on , 20 and shall continue for an initial one-year term. The AGREEMENT shall automatically be extended for an additional one-year term. Either party may terminate the AGREEMENT at the end of the initial term or at the end of any succeeding term by giving written notice to the other party at least thirty (30) days prior to the end of such term. Notwithstanding the foregoing, DDSI may change the fees payable under the AGREEMENT at the end of the initial and each succeeding one-year term by giving written notice to JURISDICTION within thirty (30) days prior to the end of the term. In such case, JURISDICTION shall have the right to terminate this AGREEMENT by giving written notice to that effect prior to the effective date of the new term. 6. LIMITATION OF LIABILITY. DDSI's liability for damages from any cause of action whatsoever relating to DDSI's agreement to provide services hereunder shall be limited to the amount paid by JURISDICTION for such services for the applicable year. DDSI's liability shall be further limited as provided in the LICENSE AGREEMENT. THESE TERMS AND CONDITIONS CONSTITUTE A SERVICE CONTRACT AND NOT A PRODUCT WARRANTY. THE LICENSED SOFTWARE AND ALL MATERIALS RELATED TO THE LICENSED SOFTWARE ARE SUBJECT EXCLUSIVELY TO THE WARRANTIES SET FORTH IN THE LICENSE AGREEMENT. THIS AGREEMENT IS A PART OF THE LICENSE AGREEMENT AND DOES NOT CHANGE OR SUPERSEDE ANY TERM OF THE LICENSE AGREEMENT. DIGITAL DESCRIPTOR SYSTEMS, INC. CITY OF LUBBOCK In Michael R Ott, Vice President Windy Sitton, Mayor Kathie Darnell, City Secretary City of Lubbock & DDSI Agreement November 8, 2000 Page 74 Resolution No. 2000—RO448 EXHIBIT K DDSI ESCROW AGREEMENT City of Lubbock & DDSI Agreement November 8, 2000 Page 75 LICENSE AGREEMENT THIS AGREEMENT made this day of ,2 is by and between DIGITAL DESCRIPTOR SYSTEMS, INC., a Delaware corporation ("DDSITM") and a jurisdiction organized under the laws of the state of WITNESSETH WHEREAS, DDSITM has developed certain software and application systems more fully described herein, known as the SI3000e Imaging System ("SI30000"); and WHEREAS, the parties hereto have agreed on the terms and conditions under which DDSITM will license the System to JURISDICTION, provide ongoing support and maintenance, and sell to the JURISDICTION certain peripherals. WHEREAS, the parties wish to set forth the terms and conditions of the AGREEMENT: NOW, THEREFORE, for and in consideration of the mutual promises herein. contained and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties, intending to be legally bound, agree as follows: 1. DEFINITIONS. The following terms as defined below are used throughout this AGREEMENT: (a) "SI3000°i: The current version of DDSITM standard and development application software package(s) (in machine readable "object" code) listed on Exhibit A. "Development" Software includes application software currently under development by DDSITM which, if applicable, may be completed and delivered to JURISDICTION during the term of this AGREEMENT. (b) "UPDATES": Any revised and/or corrected versions of SI3000e provided under this AGREEMENT; (c) "UPGRADES": Any enhanced and/or improved versions of SI30000 provided under this AGREEMENT and released after the execution of this AGREEMENT. (d) "SI30008 HARDWARE": The various computer hardware and peripherals provided under this AGREEMENT for use with the LICENSED SOFTWARE, as set forth in Exhibit A: (e) "LICENSED SOFTWARE": SI30000 provided under this AGREEMENT. LICENSED SOFTWARE shall not include any operating systems such as DOS, Windows. LICENSE - 10/3 1/00 Novell, Banyan Vines Local Area Networks, Wide Area Networks, PC Support, RUMBA or any other operating systems or related software. (f) "DOCUMENTATION": Specifications for the Licensed Software, pre -installation instruction documents, user manuals and other written or electronic instructions (such as product bulletins) related to the use of the LICENSED SOFTWARE. (g) "AUTHORIZED COPIES": Unless DDSITM consents in writing to the creation of additional copies, the only authorized copies of the LICENSED SOFTWARE and DOCUMEN- TATION are the two (2) copies of each application software package as defined in this Paragraph. They are: (i) the single copy of the LICENSED SOFTWARE in machine readable "object" code, and the single copy of the related DOCUMENTATION delivered by DDSITM under this AGREEMENT; and (ii) a second copy made by JURISDICTION as authorized in Section 2(a) of this AGREEMENT for emergency processing needs only. (h) "LICENSED PRODUCTS": The LICENSED SOFTWARE, the DOCUMEN- TATION and the AUTHORIZED COPIES of the foregoing. (i) "CUSTOMER LIAISON": A responsible person employed and assigned by JURISDICTION to act as liaison between JURISDICTION and DDSITM for the duration of this AGREEMENT. The responsibilities and requirements of the CUSTOMER LIAISON are further set forth in Section 10(a) of the AGREEMENT. The CUSTOMER LIAISON assigned by JURISDICTION shall be identified in writing by JURISDICTION to DDSITM within ten (10) days of the execution of this AGREEMENT. 0) "SMA": The DDSITM Software Maintenance Agreement as set forth in Exhibit C. (k) "CONFIDENTIAL INFORMATION": Information disclosed or obtained by one party in connection with, and during the term of this AGREEMENT and designated as "CONFIDENTIAL" by the party claiming confidentiality at the time of disclosure. CONFIDEN- TIAL INFORMATION shall not mean any information which was previously known to the other party without obligation of confidence or without breach of this AGREEMENT, is publicly disclosed either prior or subsequent to the other party's receipt of such information, not as a result of the other party or its employees or agents, or is rightfully received by the other party from a third party lawfully in possession of such information without obligation of confidence. LICENSE -10/31/00 2 2. GRANT OF LICENSE. (a) DDSITM grants to JURISDICTION and JURISDICTION accepts, a personal, non- exclusive and non -transferable right and license to use the LICENSED PRODUCTS on the COMPUTER. JURISDICTION represents and warrants and agrees that the LICENSED PRODUCTS shall be used only on the COMPUTER and only by and for the benefit of JURISDICTION. The LICENSED PRODUCTS shall be supplied by DDSITM to JURISDICTION, with the LICENSED SOFTWARE on disks or other storage media. DDSITM authorizes JURISDICTION to create one copy of the LICENSED SOFTWARE and DOCUMENTATION, to be used only for emergency processing needs. (b) JURISDICTION shall identify in writing the serial number of the COMPUTER within ten (10) days of receipt of the COMPUTER or within ten (10) days of execution of this AGREEMENT, whichever is later. 3. TERM. This .AGREEMENT is effective from the day JURISDICTION first receives the LICENSED PRODUCTS from DDSITM, and shall continue to end of fiscal year , unless this AGREEMENT is terminated in accordance with Section 12. This AGREEMENT will automatically be extended for additional one-year terms unless JURISDICTION notifies DDSITM in writing thirty (30) days prior to the expiration of the initial term or any renewal term that it does not wish to renew this AGREEMENT. 4. DELIVERY AND ACCEPTANCE. (a) DELIVERY. DDSITM will deliver to JURISDICTION one copy of the LICENSED SOFTWARE in object code form, one copy of the DOCUMENTATION and the SI3000° HARDWARE set forth in Exhibit A. (b) SI3000° HARDWARE. Each item of the SI30000 HARDWARE, as set forth in Exhibit A, shall be deemed to be accepted by JURISDICTION upon the earlier of the following to occur: (i) JURISDICTION provides written notice of acceptance, or (ii) ten (10) days after receipt of the SI30000 HARDWARE by JURISDICTION. (c) LICENSED SOFTWARE. DDSITM shall install the LICENSED SOFTWARE on the COMPUTER. Within thirty (30) days after installation of the LICENSED SOFTWARE, JURISDICTION shall evaluate the LICENSED SOFTWARE and, «vithin such 30 -day period, either (i) confirm in writing to DDSITM that the LICENSED SOFTWARE substantially LICENSE -10/31!00 3 conforms with the specifications set forth in the DOCUMENTATION, or (ii) notify DDSITM in writing that the LICENSED SOFTWARE does not substantially conform with the specifications set forth in the DOCUMENTATION and provide DDSITM with sufficient written detail to allow DDSITM to readily reproduce the problems at its facility. DDSITM will use reasonable efforts to correct the deficiencies. (d) The LICENSED SOFTWARE will be deemed accepted upon the earliest of the following to occur: (i) JURISDICTION provides notice of acceptance; (ii) JURISDICTION uses the LICENSED SOFTWARE; or (iii) thirty (30) days after the installation of the LICENSED SOFTWARE, if JURISDICTION has not notified DDSITM that the LICENSED SOFTWARE does not substantially conform to the specifications set forth in the DOCUMENTATION, or ten (10) days after receipt and installation of the corrected LICENSED SOFTWARE, if JURISDICTION has notified DDSITM that the LICENSED SOFTWARE does not substantially conform to the specifications set forth in the DOCUMENTATION. 5. PAYMENT. Payment for the license of the LICENSED SOFTWARE and the purchase of the SI30003 HARDWARE shall be made in U.S. Dollars on the following schedule: (a) One-half upon issuing the Purchase Order; (b) One-half within 30 days of Installation (c) Hardware payment must be made within 30 days of staging. (d) Staging, Installation and Training are due at the time of Installation. Sales, use, duty and other taxes, other than income taxes imposed on DDSITM, if any, shall be the responsibility of JURISDICTION. If such tax is imposed upon DDSITM, JURISDICTION hereby agrees to immediately reimburse DDSITM for such expense. 6. OWNERSHIP. JURISDICTION acknowledges and agrees that DDSITM shall retain title to and ownership of, and all property rights with respect to, the LICENSED PRODUCTS and the AUTHORIZED COPIES, whether or not incorporated into or with other software. This license does not constitute a sale of the LICENSED PRODUCTS or any portion or copy of them. JURISDICTION shall obtain no right, title or interest in the LICENSED PRODUCTS by virtue LICENSE 40/31/00 4 of this AGREEMENT other than the non-exclusive right to use the LICENSED PRODUCTS as set forth herein. 7. SUPPORTIMAINTENANCE OF THE LICENSED SOFTWARE (a) . DDSITM shall provide telephone consultation and assistance for program corrections and maintenance for the LICENSED SOFTWARE at no additional charge for a period of ninety (90) days after the date the LICENSED SOFTWARE is installed. Provided that JURISDICTION is not in default of its obligations to DDSITM, JURISDICTION may elect to enter into a Software Maintenance Agreement ("SMA") with DDSITM in the form attached hereto as Exhibit C. The SMA will be for an initial one-year term at fees specified in the SMA, and shall automatically be extended for additional one-year terms, at the fees specified in the SMA. Either party may terminate the SMA at the end of the initial term or at the end of any succeeding term by giving written notice to the other party at least thirty (30) days prior to the end of such term. Notwithstanding the foregoing, DDSITM may change the fees payable under the SMA at the end of the initial and each succeeding one-year term by giving notice to JURISDICTION within thirty (30) days prior to the end of the term. In such case, JURISDICTION shall have the right to terminate the SMA by giving written notice to that effect prior to the effective date of the new term. (b) If DDSITM elects to make Updates or Upgrades to the LICENSED SOFTWARE, such Updates or Upgrades shall be provided solely in accordance with the SMA. Absent such SMA, DDSITM shall have no obligation to provide JURISDICTION with available Updates or Upgrades to the LICENSED SOFTWARE. 8. REPRESENTATIONS AND WARRANTIES OF DDSITM DDSI warrants to JURISDICTION that, at the time of the installation of the LICENSED SOFTWARE and for ninety (90) days thereafter, the LICENSED SOFTWARE shall substantially conform to the specifications set forth in Exhibit A. JURISDICTION's sole remedy for breach of this warranty shall be the prompt repair or replacement of the necessary item by DDSITM at the expense of DDSITM. THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHETHER IMPOSED BY CONTRACT, STATUTE, COURSE OF DEALING, CUSTOM, USAGE OR OTHERWISE. EXCEPT AS SPECIFIED IN THIS PARAGRAPH, DDSITM SHALL NOT BE LIABLE TO JURISDICTION OR TO ANY OTHER PARTY WHO RELIES ON INFORMATION GENERATED BY JURISDICTION FROM THE INSTALLATION, USE. SUPPORT OR PERFORMANCE OF THE LICENSED SOFTWARE UNDER ANY SECTION OF THIS AGREEMENT OR UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY AMOUNTS LICENSE -10/3100 IN EXCESS OF THE AMOUNTS PAID THEREFORE UNDER THIS AGREEMENT BY JURISDICTION OR FOR LOST DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES, AND IN NO EVENT SHALL DDSITM SUFFER ANY LIABILITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 9. INDEMNITY. (a) DDSITM at its own expense will defend any action brought against JURISDICTION to the extent that it is based on a claim that the LICENSED PRODUCTS infringe any patents, copyrights, license or other property right, provided that DDSITM is notified in writing within ten (10) days of such claim and gives DDSITM full information and assistance in connection therewith. DDSITM shall have the right to control the defense of all such claims, lawsuits and other proceedings. In no event shall JURISDICTION settle any such claim, lawsuit or proceeding without DDSI's prior written approval. (b) If, as a result of any claim of infringement against any patent, copyright, license or other property right, JURISDICTION is enjoined from using the LICENSED SOFTWARE, or if DDSITM believes that the LICENSED SOFTWARE is likely to become the subject of a claim of infringement, DDSITM at its option and expense may procure the right for JURISDICTION to continue to use the LICENSED SOFTWARE, or to replace or modify the LICENSED SOFTWARE so as to make it non -infringing. If neither of these two options is reasonably practicable, DDSITM may discontinue the license granted herein on thirty (30) days' written notice and refund to JURISDICTION the un -amortized portion of the license fees hereunder (Based on four years straight line depreciation; such depreciation to commence on the date of this AGREEMENT). The foregoing states the entire liability of DDSITM with respect to infringement of any copyrights, patents or other proprietary rights in the LICENSED SOFTWARE or any parts thereof. 10. REPRESENTATIONS AND WARRANTIES OF JURISDICTION. (a) JURISDICTION shall provide the management interface and support necessary to successfully complete the installation of the SI30000 HARDWARE and the LICENSED SOFTWARE. Specifically, JURISDICTION shall assign a responsible person to serve as the CUSTOMER LIAISON. The CUSTOMER LIAISON shall be a systems administrator proficient in computer systems, who is capable of operating and managing these systems and is capable of training others to do so. In the event JURISDICTION must replace the CUSTOMER LIAISON, because of an employee termination or at DDSI's request, JURISDICTION is required to assign a new CUSTOMER LIAISON within thirty (30) days of the termination or request. DDSITM is not responsible for any delay caused directly or indirectly by the reassignment of the CUSTOMER LIAISON. In addition to other liaison activities, the CUSTOMER LIAISON shall: (i) Be responsible for obtaining responses to all of DDSI's requests for information: LICENSE -10/31100 6 (ii) have authority to sign for and obligate JURISDICTION to any changes relating to design, cost and delivery dates; and (iii) have authority to sign Receipt of Hardware forms and acceptance test documents if requested by DDSITM, evidencing systems performance of each application of the LICENSED SOFTWARE pursuant to the procedures specified in Paragraph 4(b). (b) JURISDICTION shall not assign, sell, sub -license, market, distribute or in any other way transfer the LICENSED PRODUCTS or any copies thereof to any third parties without the express written consent of DDSITM. (c) During the term of the AGREEMENT and for the period of three (3) years after its termination, JURISDICTION shall not, acting on its own or through any agent: reverse engineer the LICENSED SOFTWARE, or in any other way attempt to generate the source code equivalent of the LICENSED SOFTWARE. (d) JURISDICTION shall not alter or delete any printed or on-screen copyright, trade secret, proprietary and/or other legal notices contained on or in copies of the LICENSED PRODUCTS. 11. CONFIDENTIAL INFORMATION/NON-DISCLOSURE AGREEMENT. (a) Subject to the requirements of the Freedom of Information Act (FOIA) and/or other comparable applicable state law, each party shall hold all CONFIDENTIAL INFORMATION in trust and confidence for the party claiming confidentiality, will treat such CONFIDENTIAL INFORMATION with the same degree of care as it exercises with regard to its own confidential information and will not use such CONFIDENTIAL INFORMATION other than for the benefit of that party. The other party agrees not to disclose any such CONFIDENTIAL INFORMATION, by publication or otherwise, to any other person or organization. To the extent JURISDICTION needs to disclose or make available CONFI- DENTIAL INFORMATION to a person or organization whose services JURISDICTION requires for purposes of carrying out the terms of this AGREEMENT or as DDSITM otherwise agrees in writing, JURISDICTION agrees that it shall require the person and/or organization to execute and deliver to DDSITM prior to disclosure, a Non -disclosure Agreement in the form and manner as set forth in Exhibit D. (b) JURISDICTION hereby acknowledges and agrees that all LICENSED PRODUCTS are CONFIDENTIAL INFORMATION and proprietary to DDSITM. JURISDICTION agrees, in addition to the foregoing, that it shall implement all reasonable measures necessary to safeguard DDSITM (or its licensors, as appropriate) ownership of, and the confidentiality of, its LICENSED PRODUCTS.. 12 TERMINATION. (a) Termination by JURISDICTION: LICENSE -10/31/00 (i) In the event that the LICENSED SOFTWARE does not perform substantially in accordance with the specifications set forth in the DOCUMENTATION, JURISDICTION may at its option terminate this AGREEMENT as follows: 1. JURISDICTION shall give DDSITM ninety (90) days' advance written notice of its intention to terminate this AGREEMENT; 2. The Termination Notice shall state the reason for the termination by providing detailed documentation and definitions (with examples) of any deficiencies in the LICENSED SOFTWARE to substantially conform with the specifications set forth in the DOCUMEN- TATION; 3. DDSITM shall have ninety (90) days from receipt of said Notice to correct the deficiencies cited in the Notice in order to substantially conform with the specifications set forth in the DOCUMENTATION; 5. At the end of the ninety (90) day period, if such claimed deficiencies have been corrected, the notice of termina tion will have no effect and the AGREEMENT will continue in full force and effect. (b) Termination by DDSITM: (i) In the event JURISDICTION fails to make prompt payments to DDSITM for all invoiced LICENSED SOFTWARE, SI30000 HARDWARE and/or support services, or in the event JURISDICTION fails to fulfill its responsibilities under this AGREEMENT, DDSITM may at its option terminate this AGREEMENT as follows: DDSITM shall notify JURISDICTION in writing of its intention to terminate this AGREEMENT, 2. The Termination Notice shall specify whether the termination is for JURISDICTION's failure to make prompt payment or for its failure to fulfill its responsibilities; 3. The Termination Notice shall provide details of the claimed breach or failure; 4. If the cited reason for termination is JURISDIC- LICENSE -10/31/00 8 TION's failure to fulfill its responsibilities under this AGREEMENT, JURISDICTION shall have ninety (90) days from receipt of said notice to correct any such deficiencies in order to satisfy the terms of this AGREEMENT; 5. At the end of the ninety (90) day period, if the claimed breach has been cured or the termination has been revoked in writing by DDSITM, the notice of termination will have no effect and the AGREE MENT will continue in full force and effect. (c) Termination by DDSITM or JURISDICTION. (i) Either party shall have the right to terminate the AGREEMENT in the event the other party: a. Suspends its business; b. becomes subject to any bankruptcy or insolvency proceeding under federal or state statue; or C. becomes insolvent or becomes subject to direct control by a trustee, receiver or similar authority. (d) Obligations Upon Termination. (i) In the event of termination by either party, DDSITM shall continue to provide its services, as previously scheduled, through the termination date and JURISDICTION shall continue to pay all fees and charges incurred through the termination date as provided in Exhibits A, B, C (ii) Upon termination, for each application of LICENSED SOFTWARE provided hereunder, and unless JURISDICTION has fully paid the license fees required under Exhibit A for the application of LICENSED SOFTWARE in question, JURISDICTION shall return to DDSITM all copies of the applicable LICENSED PRODUCTS provided to JURISDICTION under this AGREEMENT. (e) Survival. The following provisions shall survive the termination of this AGREEMENT: Sections 1, 5, 6, 8, 9, 10, 11, 17, 18, 20, 21 and 22. 13. SUBSEQUENT RELEASES. Subsequent releases, if any, of the LICENSED SOFTWARE will be made available for purchase by DDSITM. JURISDICTION may, but shall not be obligated to, purchase and install LICENSE -10/31/00 9 any such new releases. 14. RIGHT OF INSPECTION. DDSITM shall have the right to inspect the LICENSED SOFTWARE at JURISDICTION'S installation site to determine JURISDICTION's compliance with the terms of this AGREEMENT. Said inspection shall be limited to JURISDICTION's normal business hours. 15. SOURCE MATERIAL ESCROW ARRANGEMENT DDSITM has entered into a Source Code Escrow Agreement with Shuttleworth & Ingersoll, P.L.C. ("Escrow Agent") of 500 Firstar Bank Building, Cedar Rapids, IA 52401, telephone 319-365-9461. Escrow Agent shall hold the Source Code and maintenance Documentation in escrow in accordance with the terms and conditions of said Agreement for the purposes of providing the availability of the Source Code, as well as any corrections, changes, modifications and enhancements to such Source Code, for purposes of access, inspection, duplication and use by the Licensee if DDSI is unable to provide service or support for the Licensed Programs/Licensed Materials as provided in such Source Code Escrow Agreement. Licensee agrees to pay an annual fee of Two Hundred Dollars ($200.00) in order to participate in coverage by said Source Code Escrow Agreement. In addition, Licensee shall be responsible for all fees or expenses incurred in assessing, duplicating and/or delivering the Source Code materials under the Source Code Escrow Agreement, including Escrow Agent Fees, transportation, communication, shipping and handling costs, applicable at the time of such access, inspection or duplication. A copy of the Source Code Escrow Agreement will be provided to Licensee in conjunction with the License Agreement. 16. FORCE MAJEURE. Neither party shall be considered in default of the performance of its obligations. hereunder if performance of such obligations is prevented or delayed by an act of God or government, labor disputes, failures or delay of transportation beyond the reasonable control of that party. 17. DEFAULT/ATTORNEYS' FEES. Should either party default in any of the covenants, conditions or terms of this AGREEMENT, the defaulting party shall pay all costs and expenses, including reasonable attorneys' fees, which may arise or accrue in connection with the enforcement of this AGREEMENT. 18. INTEGRATION WITH THE COPYRIGHT ACT. In addition to all other provisions provided under this AGREEMENT, JURISDICTION LICENSE -10/31,00 agrees to be bound by and to comply with any and all provisions of the U.S. Copyright Act (the Copyright Act of 1976, U.S.C. Sections 101-810 [1982]). If a provision of the U.S. Copyright Act and this AGREEMENT conflict, the more restrictive of the two shall apply. If it cannot be determined which is the more restrictive, then the provision within this AGREEMENT shall apply. 19. INDEPENDENT CONTRACTOR STATUS. The personnel, employees or other representatives of each party shall not in any way be considered agents or employees of the other party. Each party shall act as an independent contractor and shall be responsible for the acts of its own employees only. Accordingly, each party shall be responsible for the workers' compensation coverage of its own personnel. Each party shall indemnify and hold the other party harmless with respect to any claims or liabilities for personal injury arising out of its own acts or omissions or those of its officers, employees and/or agents. 20. NOTICES. (a) Notice to JURISDICTION shall be deemed effective when sent facsimile, or registered or certified U.S. Mail, addressed to JURISDICTION as follows: To: f (b) Notice to DDSITM shall be deemed effective when sent facsimile, or registered or certified U.S. Mail, to the following address (or to any other address so specified by DDSITM): To DDSITM: Digital Descriptor Systems, Inc. 2010-F Cabot Boulevard, West Langhorne, Pennsylvania 19047 Attention: Garrett U. Cohn, President 21. ENTIRE AGREEMENT. This AGREEMENT is the entire AGREEMENT between the parties superseding all other communications, written or oral, between the parties relating to the subject matter of this AGREEMENT. This AGREEMENT may be amended or modified only in writing signed by both parties. LICENSE -10/31/00 1 I 22. GOVERNING LAW. This AGREEMENT shall be governed by the laws of the state of Pennsylvania and shall be binding on the successors and assigns of the parties. 23. WAIVER Failure by either party to enforce any provision of this AGREEMENT shall not be deemed a waiver of that provision or any other provision of this AGREEMENT. 24. HEADINGS. The section headings which appear herein are included solely for convenience and shall not be used in the interpretation of this AGREEMENT. 25. ASSIGNMENT .Neither party may assign its rights, duties or obligations under this AGREEMENT to any person or entity, in whole or in part, without the prior written consent of the other party. DIGITAL DESCRIPTOR SYSTEMS, INC.. JURISDICTION By: _ Title: LICENSE -10/31100 12 ESCROW ACCESS PROCEDURE AGREEMENT SECTION 1 - PURPOSE The purpose of this Agreement is to establish the requirements applicable to Licensees who may wish to access, inspect and duplicate Source Materials deposited and stored with Shuttleworth & Ingersoll, P.L.C. ("Escrow Agent") under an Escrow Agreement dated , ("Escrow Agreement") between Shuttleworth & Ingersoll, P.L.C. and Digital Descriptor Systems, Inc. ("Licensor"). Adherence to these requirements are necessary to ensure that the Source Materials will not be misappropriated or damaged in the access process. SECTION 2 - LICENSE A perpetual, non -transferable, non-exclusive license to use the Source Materials listed on Attachment A to this Escrow Access Procedure Agreement for the sole purpose of assisting Licensee or its agents in the service or support, including any modifications thereof, of any Licensed Materials, as defined in the Escrow Agreement, acquired from or licensed by Licensor. Licensee may make and retain one copy of the Source Materials for each separate address at which it has any Licensed Material, but shall make no other copies of the Source Materials, except for archival or backup purposes and shall not remove or alter any copyright notices or other proprietary rights, legends or trademarks of Licensor affixed to or made a part of the Source Material. Licensor shall retain title to any modifications to the Source Material pertaining to any Licensed Materials but Licensee is granted a license to use such modifications under the terms of this Agreement. SECTION 3 - PROPRIETARY RIGHTS Licensee agrees that the Source Material licensed to it under this Agreement represents confidential information or data constituting a valuable asset and trade secrets of Licensor and that Licensee by this license obtains no title, rights or other interest except as provided hereunder to such Source Material which title shall be retained by Licensor. Licensee agrees on behalf of itself and its employees and agents not to disclose, duplicate or reproduce such Source Material or permit any use thereof by any other parties, except to its employees or agents as is reasonably necessary, without the written consent of Licensor and shall take reasonable steps to maintain the confidential nature and trade secret status of the Source Materials and to ensure that its employees and agents shall not directly or indirectly disclose, duplicate, reproduce or permit any unauthorized use of the Source Materials. Licensee may use Source Materials to modify any licensed programs previously licensed to it by Licensor for the sole use of Licensee and not in competition with Licensor or its successor. Resolution No. 2000-RO448 SCHEDULE B SECTION 4 - LIMITATION OF LIABILITY Licensor shall not be liable to Licensee or other third parties under any claim regardless of legal basis or responsible for any damages direct, indirect, consequential or incidental arising out of or in connection with the use of the licensed Source Materials by Licensee. SECTION 5 - WARRANTIES THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, GRANTED TO LICENSEE UNDER THIS AGREEMENT INCLUDING THE IMPLIED WARRANTIES OF TITLE, INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. SECTION 6 - AGREEMENT OF LICENSEE Licensee agrees to conform to, and instruct its employees and agents to conform to, the guidelines and requirements as stated in the Source Code Escrow Agreement and as stated below in connection with any access, inspection or duplication of Source Materials to the extent permitted by the Source Code Escrow Agreement or this Escrow Access Procedure Agreement. SECTION 7 - PROCEDURES a) Any inspection or duplication will take place at the facility of the Escrow Agent, Licensor, Licensee or such other location as the parties may agree to in writing. b) Original Source Materials shall not be removed at any time from the Escrow Agent facilities without the consent of the Escrow Agent or from Licensor's facilities without the consent of Licensor, such consent in either case to not be unreasonably withheld. C) Duplication shall be limited to such part of the Source Materials as are related to any Licensed Materials as defined in the Agreement then owned, leased or licensed to Licensee. Licensee shall, if requested by the Escrow Agent, provide reasonable evidence that it lawfully possesses, leases or licenses such Licensed Material at the time or the request for inspection or duplication. . d) Inspection or duplication will be performed by personnel provided by Licensee who shall be reasonably competent to perform such inspection and duplication. Any duplication procedures shall use standard commercial copying not be assigned by Licensee without the written consent of Licensor (except that this agreement may be assigned by Licensee to the same extent the applicable agreement with respect to Licensed Material as to which the Source Material relates may be assigned) and shall inure to the benefit of and be binding upon the successors or representatives of the parties. This agreement shall be governed by the laws of the state of Iowa. Any actions to enforce the terms of this agreement shall be venued in the courts in Linn County, Iowa. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first above written. LICENSEE: CITY OF LUBBOCK, TEXAS Address: an Signature Print Name Title: Dated: Agent for Licensee (if applicable) Address: am Print Name Title: Dated: DIGITAL DESCRIPTOR SYSTEMS, INC, a corporation IN Signature Print Name Title: Dated: