HomeMy WebLinkAboutResolution - 2019-R0258 - PDT Communications - 07/23/2019 Resolution No. 2019-RO258
Item No. 6.21
July 23,2019
RESOLUTION
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the Mayor of the City of Lubbock is hereby authorized and directed to execute
for and on behalf of the City of Lubbock, Service Contract No. 14795 for the replacement of
Lubbock Power & Light's Interactive Voice Response, by and between the City of Lubbock
and PDT Communications, LLC, of Dublin, Ohio, and related documents. Said Contract is
attached hereto and incorporated in this resolution as if fully set forth herein and shall be
included in the minutes of the City Council. .
Passed by the City Council on duly 23, 2019
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DANIEL M. POPE, MAYOR
ATTEST:
JQ'd�� ,
Rebec a Garza, City Secr ary
APPROVED AS TO CONTENT:
Ic
*lark �arwoo�, Ass`ista City
A PROVED AS TO FORM:
K-Ili Leisure,-Assistant City Attorney
ccdocs/RES.Contract 14795—Replacement for Lubbock Power&Light Interactive Voice Response
July 11,2019
Resolution No. 2019-RO258 Contract No. 14795
City of Lubbock, TX
SERVICE AGREEMENT
This Service Agreement(this"Agreement")is entered into as of the 31-d day of 1111v 2019,
("Effective Date") by and between PDT Communications, LLC d/b/a Waterfield Technology (the
Contractor), and the City of Lubbock(the"City").
RECITALS
WHEREAS, the City would like utilize the General Services Administration (hereinafter "GSA")
Contract GS-35F-0458U, for the professional services and license of the replacement of the Interactive
Voice Response system for Lubbock Power and Light.
WHEREAS,the parties enter into this agreement in pursuant to Section 211 of the a-Gov Act of
2002, Cooperative Purchasing provides authorized State and local government entities access to access to
information technology items offered through GSA's Schedule 70.
WHEREAS,Contractor desires to perforin as an independent contractor to provide for the
replacement for LP& L inactive voice response, upon terms and conditions maintained in this
Agreement; and
NOW THEREFORE, for and in consideration of the mutual promises contained herein, the City and
Contractor agree as follows:
City and Contractor acknowledge the Agreement consists of the following exhibits, which are
attached hereto and incorporated herein by reference, listed in their order of priority in the event of
inconsistent or contradictory provisions:
1. This Agreement
2. Exhibit A—Proposal and Investment
3. Exhibit B—Insurance Requirements
SCOPE OF WORK
Contractor shall provide the services that are specified in Exhibit A. The Contractor shall comply with all
the applicable requirements set forth in Exhibit B hereto.
Article 1 SERVICES
1.1 Contractor agrees to perform services,for the City that are specified set forth in Exhibit A.
The City agrees to pay the amounts stated in Exhibit A,to Contractor for performing services,
in an amount not to exceed $614,000.00
1.2 Contractor shall use its commercially reasonable efforts to render Services under this
Agreement in a professional and business-like manner and in accordance with the standards
and practices recognized in the industry.
1.3 This contract shall remain in effect until the first of the following occurs: (1) the expiration
date, (2) performance of services ordered, or (3) termination of by either party with a 30
day written notice.The City of Lubbock reserves the right to award the canceled contract
to the next lowest and best bidder as it deems to be in the best interest of the city.
1.4 The Contractor shall not assign any interest in this Agreement and shall not transfer any
interest in the Agreement, whatsoever, without prior consent of the City.
1.5 All funds for payment by the City under this Agreement are subject to the availability of an
annual appropriation for this purpose by the City. In the event of non-appropriation of funds
by the City Council of the City of Lubbock for the goods or services provided under the
Agreement, the City will .terminate the Agreement, without termination charge or other
liability, on the last day of the then-current fiscal year or when the appropriation made for
the then-current year for the goods or services covered by this Agreement is spent, whichever
event occurs first. If at any time funds are not appropriated for the continuance of this
Agreement, cancellation shall be accepted by the contractor on 30 days prior written notice,
but failure to give such notice shall be of no effect and the City shall not be obligated under
this Agreement beyond the date of termination.
1.6 Contractor shall indemnify, defend, keep and save harmless the City, its agents, officials and
employees, against all injuries, deaths, loss, damages, claims, patent claims, suits, liabilities,
judgments,costs and expenses,which may in anywise arise or accrue against the City inconsequence
of the granting of the contract or which may anywise result there from, whether or not it shall be
alleged or determined that the act was caused through negligence or omission of the Contractor or its
employees, or of the subcontractor or assignee or its employees, if any, and the Contractor shall, at
his own expense, appear, defend and pay all charges of attorneys and all costs and other expenses
arising there from or incurred in connection therewith,and, if any judgement shall be rendered against
the City in any such action, the Contractor shall, at its own expenses, satisfy discharge the same.
Contractor expressly understands and agrees that any bond required by the contract, or otherwise
provided by Contractor, shall in no way limit the responsibility to indemnify,keep and save harmless
and defend the City as herein provided.
Article 2 MISCELLANEOUS
2.1 This Agreement is made in the State of Texas and shall for all purposes be construed in
accordance with the laws of said State, without reference to choice of law provisions.
2.2 This Agreement is perfonnable in, and venue of any action related or pertaining to this
Agreement shall lie in, Lubbock, Texas.
2.3 This Agreement and its Exhibits contains the entire agreement between the City and
Contractor and supersedes any and all previous agreements, written or oral, between the
parties relating to the subject matter hereof. No amendment or modification of the terms of
this Agreement shall be binding upon the parties unless reduced to writing and signed by
both parties.
2.4 This Agreement may be executed in counterparts, each of which shall be deemed an original.
2.5 In the event any provision of this Agreement is held illegal or invalid, the remaining
provisions of this Agreement shall not be affected thereby.
2.6 The waiver of a breach of any provision of this Agreement by any parties or the failure of
any parties otherwise to insist upon strict performance of any provision hereof shall not
constitute a waiver of any subsequent breach or of any subsequent failure to perform.
2.8 All claims, disputes, and other matters in question between the Parties arising out of or
relating to this Agreement or the breach thereof, shall be formally discussed and negotiated
between the Parties for resolution. In the event that the Parties are unable to resolve the
claims, disputes, or other matters in question within thirty (30) days of written notification
from the aggrieved Party to the other Party, the aggrieved Party shall be free to pursue all
remedies available at law or in equity.
2.9 At any time during the term of the contract,or thereafter,the City, or a duly authorized audit
representative of the City or the State of Texas, at its expense and at reasonable times,
reserves the right to audit Contractor's records and books relevant to all services provided to
the City under this Contract. In the event such an audit by the City reveals any errors or
overpayments by the City, Contractor shall refund the City the full amount of such
overpayments within thirty(30)days of such audit findings,or the City,at its option,reserves
the right to deduct such amounts owing the City from any payments due Contractor.
2.10 The City reserves the right to exercise any right or remedy to it by law, contract, equity, or
otherwise, including without limitation,the right to seek any and all forms of relief in a court
of competent jurisdiction. Further, the City shall not be subject to any arbitration process
prior to exercising its unrestricted right to seek judicial remedy.The remedies set forth herein
are cumulative and not exclusive, and may be exercised concurrently. To the extent of any
conflict between this provision and another provision in, or related to, this document, this
provision shall control.
2.11 The Contractor warrants that it complies with Chapter 2270, Subtitle F, Title 10 of the
Texas Government Code by verifying that:
(1) The Contractor does not boycott Israel;and
(2) The Contractor will not boycott Israel during the term of the Agreement.
2.12 SB 252 prohibits the City from entering into a contract with a vendor that is identified by
The Comptroller as a company known to have contracts with or provide supplies or service
with Iran, Sudan or a foreign terrorist organization.
REMAINDER OF PAGE LEFT BLANK INTENTIONALLY
EXECUTED as of the Effective Date hereof.
CITY OF LUBBOCK
DANIEL M. POPE, MAYOR
ATTEST:
Re ecc Garza,City Secretary
APPROVED AS TO CONTENT:
T C�--
Cliffoff Crow, Communications Manager
APPROVED AS TO FORM:
_y//p hoo�(
Ke r SUre, Assis ant City Attorney
Firm
PDT Comnumications, LLC
IIA� t
By: vL
Todd Tonucci,CEO
Exhibit "A"
Proposal and Investment
Waterfield Technologies. •One West Third Street, Suite 1915• Tulsa, OK 74103
May 23, 2019
Clifford Crow
Communications Manager
City of Lubbock
Telephone (806) 775-2357
Fax (806) 7478908
ccrow(a,mylubbock.us
Dear Clifford,
This document is a Letter of Quote to provide professional services and licenses to upgrade the City of Lubbock's
Power and Light IVR applications that are currently deployed on a Avaya MPS 500 over to a Waterfield provided
Blueworx IVR. The City will be migrating from an Avaya PBX system to Cisco and have requested budgetary numbers
to upgrade their IVR for the new environment. Waterfield assumes the applications will be "like for like" and the
application call flows, and database integration will remain the same. Integration with the Cisco Unified Contact Center
Express(UCCX) PBX will be accomplished via SIP trunks. Pricing identified is Waterfield price to the City of Lubbock.
Changes to this quote include a 100 port IVR system, adding redundancy and enabling the Caller Elected
Callback application to work with the Cisco UCCX environment.
SECTION - • • •
The City currently has a set of IVR applications provided by Waterfield that enables callers to perform self-service
functionality on the MPS 500 IVR. The City has requested Waterfield port the core IVR applications to a Waterfield
provided Blueworx IVR. Waterfield will perform any changes and conduct regression testing as required to ensure
the ported applications perform correctly on the new IVR platform for production. The following applications will be
migrated to the new Blueworx IVR:
- Main menu
- Account balance
- Outage Management System (OMS)
- Waterfield Notification Service (CNS)
- Caller Elected Callback(CEGB)
To satisfy this requirement Waterfield has made the following assumptions:
1. The existing Functional Specifications will be updated using Waterfield formats. A Functional Specification
using the customer formats and/or graphical call flows can be provided at an optional price. Application
specifications will only be updated to reflect the changes with the new Blueworx IVR and Cisco environment.
2. A critical assumption is that this will be a direct port —there will be no modifications to the application call
flows, reports, or voice prompts. Existing voice prompts that are installed on the MPS 500 IVR can be
converted and reused on the Blueworx IVR or the City may wish to re-record the existing prompts.
3. Applications will be supported in English speech recognition, text to speech technology and DTMF inputs.
4. It is assumed that the SIP enabled Cisco UCCX will make available ANI/DNIS/CLID/Unique Call ID to the
application layer of the IVR via the SIP header or via other mutual agreed upon interface.
5. To support the Caller Elected Callback (CECB) application the Cisco UCCX will be licensed with the
appropriate APIs that will expose the Estimated Wait Time (EWT) per skill. The City or the Cisco partner will
be required to provide the appropriate documentation, SDK, engineering resources and development/test
environment that can be used for the pre-production and production integration of the CECB application. All
programming of the UCCX system to include ACD functionality, voice services, auto attendant menus, VDN
configurations, skills, etc. to support the programming of the callbacks is the responsibility of the City or the
Cisco partner.
6. Applications will use standard VXML/CCXML on the new IVR as they are currently programmed today.
7. The City will provide test data that Waterfield can have access to for both testing and post-production cutover.
The City should be prepared to test the complete end to end solution. The City will provide test cases for
various scenarios to include live callers with correct and incorrect information.
8. Waterfield assumes that the work will be done in a single phase. Events that are beyond our control (such
as if the hardware is inoperable, late in arriving, etc.) that affect our ability to complete the work as described
may change the price quote and timeframes for delivery. if the customer elects to delay the project for an
extended period (3 months or more), then Waterfield will charge a restart fee not to exceed 5% of the total
software implementation.
9. Work scheduled on this project shall occur during normal business hours. Work to be performed outside
Waterfield normal business hours, if mutually agreed can be offered as an option with a premium, which is
equal to an additional 50%surcharge of the hourly rate. This is applicable to fixed-price and time and expense
jobs.
10. This is not a "work for hire" quote. This quote provides for a right to use license for the Waterfield developed
applications to run on one IVR system. The Right to Use license does not preclude the customer from making
changes to the call flow. However, please note that if the changes result in problems that Waterfield is called
in to resolve, the customer will incur additional charges.
11. Services quoted by Waterfield include the effort to perform regression testing.
12. Waterfield assumes that all existing voice prompts can be imported into the Blueworx IVR in .WAV format. It
is the customer's responsibility to provide new prompts in the event that the existing prompts cannot be
converted cleanly.
13. Any fees associated with the integration of the Cisco UCCX and the IVR are the responsibility of the City.
14. Speech recognition services include two tuning cycles pre-production. Post-production tuning can be offered
as an option.
15. Waterfield agrees to participate on one weekly IVR project call with the appropriate Waterfield personnel for
the duration of the project as identified in the preliminary project schedule. If the project should be extended
through no fault of Waterfield additional fees will apply.
16. Waterfield requires full time access to the system(s) on which we will develop install, and/or maintain
software. Access must be via Internet, either direct or using a locally installable VPN client that allows direct
access to these servers. VPN client software must be provided by the customer to ensure
compatibility. Browser-based VPNs are generally acceptable so long as they provide Remote Desktop and
direct file transfer capabilities. Other connectivity methods can be addressed on a case-by-case basis and
may result in additional charges.
17. The City will provide their own project management resources and assign a primary point of contact to include
participating on weekly project calls, coordinating with personnel responsible for deploying the Cisco UCCX
and opening any support tickets internal to the City or external to Cisco. Waterfield will provide a project
manager that will be responsible for managing our internal resources.
To perform the upgrade the following provides a description of services to be performed:
-Application porting/coding
-Testing/Integration
-Admin/Conf Calls
- Cutover Support
Additional Comments:
1) Any additions or changes to the application requirements may change the price quote and timeframes for delivery.
SECTION • - - AND DESCRIPTION
Blueworx IVR -The Blueworx platform was designed to deliver the highest level of performance, security, reliability
and scalability. Formerly IBM WebSphere Voice Response, Blueworx incorporates more than 20 years of IBM heritage
and is used by some of the largest enterprises and telcos in the world for speech-enabled phone and web self-service,
proactive outbound notifications, SMS applications, intelligent routing, voicemail and more.
The standards-based platform is optimized to run on Linux and IBM AIX. Blueworx applications can run on your
premises, in the cloud or in a hybrid deployment model. The proposed deployment is deployment on virtual servers
in the City's VM environment.
Blueworx enables a wide range of inbound and outbound IVR solutions for customer service. The platform enables
easy access to company and customer data, automates manual business processes and quickly connects customers
with the right departments and people.
Blueworx IVR capabilities include:
• Rich speech-enabled voice response functionality based on industry-standard VoiceXML and CCXML
• Works with MRCP compliant third-party speech recognition engines if purchased
• Audio prompt and Text-To-Speech (TTS) support if purchased
• Support for TDM, VolP/SIP and hybrid environments
• Encrypted VoIP support(Secure SIP/RTP)
• Integration with leading Computer Telephony Integration (CTI) products
• Support for iLBC compression to reduce bandwidth requirements over IP networks
• A full-featured voice development environment, including graphical call flow building
• Java and VoiceXML application configuration interface
100 Port Full Redundancy—It is assumed the City will have provisioned a second site that is identical to the primary
site to include fully licensed Cisco UCCX PBX to meet the contact center and IVR requirements.Waterfield will provide
a redundant system that is equipped with a load balancer and Blueworx Resource Manager (BRM) capable of
distributing live calls between the two systems (active-active configuration). In the event of an outage at one site all
traffic can be routed to the second site and carry the full 100 port capacity requirement. Note that any calls that were
in process in the IVR system that went down will be dropped. Any new calls at the second site requiring IVR assistance
will perform as described. The City will be required to provide a second VM instance at the second site.
LumenVox Automated Speech Recognition (ASR) and Text to Speech (TTS) - LumenVox has won numerous
awards for innovation and technical excellence. Based on industry standards, LumenVox' core Speech Software is
certified as one of the most accurate, natural sounding, and reliable solutions in the industry. The Speech Recognizer
and Text-to-Speech Server are the foundation of a successful speech solution. The LumenVox technology provides
tools for you to effectively connect and communicate with your users, increase user satisfaction, and improve
employee productivity. This solution includes 100 ports of ASR.
LumenVox Text-to-Speech technology is available offering the most realistic, natural sounding speech on the market.
The LumenVox TTS Server provides Text-to-Speech synthesis, turning written text into spoken speech. This
technology allows any computer or IVR application to convey information to a user providing an accurate and
affordable means of speech enabling your telephony platform or software application. This solution includes 34 ports
of TTS.
Blueworx IVR 100 Port Remote Installation and Configuration Services
Waterfield Responsibilities
1. Waterfield will use the Blueworx and LumenVox installation disks, instructions, documentation and licenses
remotely install the IVR, ASR and TTS software based on the worksheets to be completed by both
Waterfield and the City.
2. Waterfield will install a test application and complete a test call, with the assistance of to verify the IVR
system is functioning correctly.
Customer Responsibilities:
1. Customer will physically configure virtual servers that will support four Windows servers (Application Server
and ASR/TTS servers—see server specs on item#6 below) and one Linux IVR server(total 2 servers) and
provide remote VPN access.
2. Customer will ensure power, network, climate control, etc. requirements meet Avaya's specifications.
3. Customer will run all necessary network wiring and power cables to the final IVR location.
4. Customer will ensure the rack mounts are compatible for the IVR system components.
5. Customer will perform all the necessary PBX, router, Session Manager, Session Border Control, etc.
provisioning and licensing.
6. Customer will provide four Windows 12 server Application servers, loaded with the OS and remote
access available for the IVR, ASR, and TTS applications. Two servers will be needed at both sites
each to support redundancy. The Application servers are where the self-service applications reside
and the other servers are for speech recognition and text to speech applications. Minimum server
specifications are as follows:
7.
CPU 2 GHz or faster Dual Core
RAM 16 GB RAM or greater
O/S Windows 2012 Server(32-bit or 64-bit)
8. Customer will provide two Linux IVR Servers loaded with the OS and remote access available (one
server per site). Minimum server specifications are as follows: IVR OS Requirements to be Provided
by Customer: Redhat 6.5/ CentOS 64-bit kernel version 2.6.32.x
SECTIONQUOTE
The following is the price quote based on known City requirements. If requirements should change a change order
maybe required. Pricing is good until 7/9!2019.
ProductItem Number . :
1 L100 Porting of IVR Applications and Licenses $346,477
2 3ARC9Z4C 100 Blueworx IVR Ports with Redundant (@ $1,536.73/port) $153,673
Sub Total $500,150
3 W100 12 Months 24x7 Service and Support $113,850
Total Professional Services and Licenses $614,000
SECTION-3—PAYMENT TERMS --
Payment Terms
1) Receipt of signed contract 50%
2) Delivery of application prior to UAT 25%
3) Customer acceptance or thirty days after installation with no outstanding reported defects, whichever 25%
comes first
Payment on each additional milestone is to be made net 30. Unless the project is canceled, Waterfield will expect
payment in full after one year from the receipt of PO whether the project is completed and accepted or not.
Cancellation Policy: In the event that Customer should cancel the project before services have commenced
Customer will be assessed a 10% cancellation fee. If Customer should cancel the project once services have
commenced or software has been installed Customer will be assessed a cancellation fee of 10% plus all actual costs
rendered at the time of cancellation. The return of any software or work products is required as part of the cancellation
policy. '
This concludes the quotation for the requested application changes. Waterfield appreciates the opportunity to provide
you with this quote! Please do not hesitate to email or call me at 415-339-8837 if you have any questions or comments
or if I can be of further assistance.
Sincerely,
Steve Hoffman
Director of Sales
Waterfield Technologies
Transforming Service through Innovation
Office: 415-339-8837
Steve.hoffman(cDwaterfield.com
Exhibit "B"
City of Lubbock,TX
Insurance Requirements
SECTION A. Prior to the approval of this contract by the City,the Contractor shall furnish a completed Insurance Certificate to
the City, which shall be completed by an agent authorized to bind the named underwriter(s) to the coverages, limits, and
termination provisions shown thereon, and which shall furnish and contain all required information referenced or indicated
thereon. THE CITY SHALL HAVE NO DUTY TO PAY OR PERFORM UNDER THIS CONTRACT UNTIL SUCH
CERTIFICATE SHALL HAVE BEEN DELIVERED TO THE CITY.
INSURANCE COVERAGE REQUIRED SECTION B. The City reserves the right to review the insurance requirements of
this section during the effective period of the contract and to require adjustment of insurance coverages and their limits when
deemed necessary and prudent by the City based upon changes in statutory law, court decisions, or the claims history of the
industry as well as the Contractor.
SECTION C. The Contractor shall obtain and maintain in full force and effect for the duration of this contract,and any extension
hereof,at Contractor's sole expense, insurance coverage written by companies approved by the State of Texas and acceptable to
the City,in the following type(s)and amount(s):
INSURANCE(Copies of Endorsements will be Required)
TYPE OF INSURANCE COMBINED SINGLE LIMIT
GENERAL LIABILITY
® Commercial General Liability ❑ Other General Aggregate S1.000,000
❑ Claims Made ® Occurrence Products-Comp/Op AGG X
❑ W/Heavy Equipment ❑ XCU Personal&Adv. Injury X
❑ To Include Products of Complete Operation Endorsements Contractual Liability _X
Fire Damage(Any one Fire)
Med Exp(Any one Person)
AUTOMOTIVE LIABILITY
® Any Auto per Occurrence Per Occurrence $500,000
EXCESS LIABILITY
❑ Umbrella Form Each Occurrence
Aggregate
GARAGE LIABILITY
❑ Any Auto Auto Only-Each Accident
❑ Each Accident Aggregate
❑ BUILDER'S RISK ❑ 100%of the Total Contract Price
❑ INSTALLATION FLOATER ❑ 100%of the Total Material Costs
❑ POLLUTION
❑ CARGO
® WORKERS COMPENSATION—STATUTORY AMOUNTS
OR OCCUPATIONAL MEDICAL AND DISABILITY $500.000
® EMPLOYERS' LIABILITY
OTHER:COPIES OF ENDOSEMENTS ARE REQUIRED
® City of Lubbock named as additional insured on Auto/General Liability on a primary and non-contributory basis.
® To include products of completed operations endorsement.
® Waiver of subrogation in favor of the City of Lubbock on all coverages,except
The City of Lubbock shall be named as an additional insured on a primary and non-contributory basis and shall include
waivers of subrogation in favor of the City on all coverages. Copies of the Certificates of Insurance and all applicable
endorsements are required.
ADDITIONAL POLICY ENDORSEMENTS
The City shall been,upon request,and without expense,to receive copies of the policies and all endorsements thereto and may
make any reasonable request for deletion, revision, or modification of particular policy terms, conditions, limitations, or
exclusions(except where policy provisions are established by law or regulation binding upon either of the parties hereto or the
underwriter of any of such policies). Upon such request by the City, the Contractor shall exercise reasonable efforts to
accomplish such changes in policy coverages,and shall pay the cost thereof.
REQUIRED PROVISIONS
The Contractor agrees that with respect to the above required insurance,all insurance contracts and certificate(s)of insurance
will contain and state,in writing,on the certificate or its attachment,the following required provisions:
a. Name the City of Lubbock and its officers, employees, and elected representatives as additional insureds, (as the
interest of each insured may appear)as to all applicable coverage;
b. Provide for 30 day notice to the City for cancellation,nonrenewal,or material change;
c. Provide for notice to the City at the address shown below by registered mail;
d. The Contractor agrees to waive subrogation against the City of Lubbock, its officers, employees, and elected
representatives for injuries,including death,property damage,or any other loss to the extent same may be covered by
the proceeds of insurance;
e. Provide that all provisions of this contract concerning liability, duty, and standard of care together with the
indemnification provision, shall be underwritten by contractual liability coverage sufficient to include such
obligations within applicable policies.
NOTICES
The Contractor shall notify the City in the event of any change in coverage and shall give such notices not less than 30 days
prior the change,which notice must be accompanied by a replacement CERTIFICATE OF INSURANCE.
All notices shall be given to the City at the following address:
Marta Alvarez,Director of Purchasing and Contract Management
City of Lubbock
1625 13'h Street,Room 204
Lubbock,Texas 79401
SECTION D. Approval,disapproval,or failure to act by the City regarding any insurance supplied by the Contractor shall
not relieve the Contractor of full responsibility or liability for damages and accidents as set forth in the contract documents.
Neither shall the bankruptcy,insolvency,or denial of liability by the insurance company exonerate the Contractor from
liability
CERTIFICATE OF INTERESTED PARTIES
FORM 1295
lofl
Complete Nos.1-4 and 6 if there are interested parties. OFFICE USE ONLY
Complete Nos.1,2,3,5,and 6 if there are no interested parties. CERTIFICATION OF FILING
1 Name of business entity filing form,and the city,state and country of the business entity's place Certificate Number:
of business. 2019-516737
PDT Communications, Ltd
Dublin, OH United States Date Filed:
2 Name of governmental entity or state agency that is a party to the contract for which the form is 07/16/2019
being filed.
City of Lubbock Date Acknowledged:
07/16/2019
3 Provide the identification number used by the governmental entity or state agency to track or identify the contract,and provide a
description of the services,goods,or other property to be provided under the contract.
14795
LP&L Interactive Voice Response System
4 Nature of interest
Name of Interested Party City,State,Country(place of business) (check applicable)
Controlling Intermediary
Tonucci,Todd Dublin, OH United States X
5 Check only if there is NO Interested Party. ❑
6 UNSWORN DECLARATION
My name is and my date of birth is
My address is
(street) (city) (state) (zip code) (country)
I declare under penalty of perjury that the foregoing is true and correct.
Executed in County, State of on the day of ,20
(month) (year)
Signature of authorized agent of contracting business entity
(Declarant)
Forms provided by Texas Ethics Commission www.ethics.state.tx.us Version V1.1.39f8039c
CERTIFICATE OF INTERESTED PARTIES
FORM 1295
loll
Complete Nos.1-4 and 6 if there are interested parties. OFFICE USE ONLY
Complete Nos.1,2,3,5,and 6 if there are no interested parties. CERTIFICATION OF FILING
1 Name of business entity filing form,and the city,state and country of the business entity's place Certificate Number:
of business. 2019-516737
PDT Communications,Ltd
Dublin,OH United States Date Filed:
2 Name of governmental entity or state agency that Is a party to the contract for which the form is 07/1612019
being filed.
City of Lubbock Date Acknowledged:
3 Provide the identification number used by the governmental entity or state agency to track or identify the contract,and provide a
description of the services,goods,or other property to be provided under the contract.
14795
LP&L Interactive Voice Response System
4 Nature of interest
Name of Interested Party City,State,Country(place of business) (check applicable)
Controlling Intermediary
Tonucci,Todd Dublin,OH United States X
5 Check only if there is NO Interested Party. ❑
6 UNSWORN DECLARATION
My name is 1<-: c ,1 and my date of birth is
i 04—�' '
My address is 1 ± i n
(street) (city) (slate) (zip code) (country)
I declare under penalty of perjury that the foregoing is true and correct.
Executed in County, State of on the day of Jl 20
1?�:" (moot ) (year)
Signature of authorized agent o\f contracting business entity
(Declarant)
Forms provided by Texas Ethics Commission www.elhics.state.tx.11s Version V1.1.39MO39c