HomeMy WebLinkAboutResolution - 184 - Agreement - LCOC, LBCD - Convention & Tourism Service - 06_14_1979:c1 RESO #184 - 6/14/79
RESOLUTION
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the Mayor of the City of Lubbock BE and is hereby authorized and
directed to execute for and on behalf of the City of Lubbock a Convention and
Tourism Bureau Agreement between the Lubbock Chamber of Commerce, the City of
Lubbock Board of City Development and the City of Lubbock attached herewith
which shall be spread uppn the minutes of the Council and as spread upon the
minutes of this Council shall constitute and be a part of this Resolution as if
fully copied herein in detail.
Passed by the City Council this 14th day of June ,1979.
IONWW
D WEST, MAYOR
ATTEST:
Fvelyn-Gaffga,-City Seers ayy-Treasurer
APP1-66 AS TO"FORM:
JoC.-Ross, Jr., City Attorney
A
STATE OF TEXAS
COUNTY OF LUBBOCK
TIED TO RESOLUTION #184 - 6/14/79
4
4
CONVENTION AND TOURISM SERVICE AGREEMENT
This agreement, entered into by and between the City of Lubbock, herein
called "City", the Lubbock Chamber of Commerce, a corporation, herein called
"Chamber", and the City of Lubbock Board of City Development, herein called
"BCD",
WITNESSETH:
WHEREAS, the City has caused to be constructed the Memorial Civic Center
and the Auditorium -Coliseum, and there are located in the City of Lubbock
several other facilities which are capable of handling conventions; and
WHEREAS, the Chamber desires to establish and operate a Convention and
Tourism Service in order to encourge the use of the Memorial Civic Center and
the Auditorium -Coliseum as well as such other facilities located in the City,
and the City and the BCD desire that the Chamber does so; and
WHEREAS, the City is further authorized to contract with other persons or
organizations for such services:
NOW THEREFORE, the parties hereto do agree as follows:
I.
The Chamber shall establish and operate a Convention and Tourism Service,
which shall include the following duties and services to the extent that
its budget permits:
A. Undertake an active program to promote and foster the City of
Lubbock as a convention center.
B. Undertake to promote Lubbock as a City of interest to tourists.
C. Prepare and circulate advertising materials promoting the City
of Lubbock wherever practicable.
D. Prepare brochures and other similar items whereby convention fa-
cilities of the entire city including the Memorial Civic Center and
the Auditorium -Coliseum are set forth together with the advantages
offered by the City of Lubbock to conventions and tourists coming to
the City.
E. To provide tourist and convention related services to any proper
group desiring to hold conventions in the City and to coordinate the
activities of said group during conventions.
F. To adopt and carry out policies whereby cooperation of the businesses
in Lubbock directly and indirectly interested in conventions and
tourism is encouraged.
G. To assist, any proper group, government body, organization, business
or other association in obtaining a regional, state wide or national
convention for the City of Lubbock.
H. To operate, at its option, a housing service for conventions.
I. To provide all other services necessary to aid in the development
of the City of Lubbock as a convention center.
II.
The Chamber will prepare a detailed annual budget for its Convention and
Tourism Services and present said budget to the City Council of the City of
Lubbock for review. Chamber shall present said budget to City Council no later
than the date for filing the City budget with the City Secretary in accordance
with Art. 689a-15 V.A.C.S., prior to the commencing of each fiscal year during
the term of this Contract.
III.
The Chamber agrees that it will establish the fiscal year for its Convention
and Tourism Service to coincide with the fiscal year of the City of Lubbock
(Oct. 1st- Sept. 30th).
IV.
All parties to this agreement agree, however, that the requirements of
Paragraph II and III above set forth shall not apply to the first fiscal year
of this agreement. The Chamber shall, however, prepare a budget as soon after
the effective date of this agreement as is reasonable and submit a copy thereof
to the City Council to cover the first fiscal year's operation under this
agreement; thereafter, the provisions of paragraph II and III above shall be
followed.
V.
Chamber will provide to the City quarterly financial statements of its
Convention and Tourism Service. In addition, Chamber shall furnish to the City
a copy of the annual audit covering such Service.
VI.
Chamber further agrees that it will submit to City a quarterly statement
of its Convention and Tourism activities and shall at the end of each fiscal
year, during the term of this Contract, submit to City Council a detailed
annual report concerning all of the activities under this Contract during said
fiscal year.
VII.
The City shall, during the term of this agreement, pay one-half cent of
each four cents collected under the Hotel -Motel room occupancy tax to the
Chamber for the services to be performed by Chamber under this agreement. In
no event shall such payment be less than $50,000 during each fiscal year of
this Contract. The Chamber agrees that such payments made by City under this
agreement shall be used only for its Convention and Tourism Service to defray
said budget.
VIII.
The City shall compute its contributions under the formula set forth in
Paragraph VII above on September 30th prior to the commencing of the new
fiscal year of the Convention and Tourism Service and shall determine the
amount of payment due to Chamber at such time. Such computation shall be based
upon the cities best estimate of the room taxes collected during the then
current fiscal year. In the event that the City audit shows that such payment
was deficient or in excess of the amount due, the City and Chamber will make
any necessary adjustment after the presentation of said audit but no later than
January 30th of the year in question. It is understood by all parties that the
City will make its payment based on the Hotel -Motel tax collected for the City
fiscal year ending September 30th prior to the subsequent fiscal year of the
Convention and Tourism Service.
IX.
The Chamber and B.C.D. agree with the City that they shall contribute to
Chamber for the budget of the Convention and Tourism Service one contribution
between them of not less than $50,000 during each fiscal year of this Contract.
Subject to the provision for the $50,000 minimum contribution, both the amount
and source of such contribution shall be within the discretion of the Chamber
and the B.C.D.
X.
All amounts of money to be contributed and paid to the Chamber by all
parties to this agreement shall be paid to Chamber for its Convention and
Tourism Service on a quarterly basis in advance, the first such payment to be
in an amount of one -quarter (;4) of annual contributions and to be made on
October 1, 1979, and a like quarterly payment to be made on the first day of
each quarter of each fiscal year that this Contract remains in force.
XI.
The term of this Contract shall be 5 years commencing on the 1st day of
October, 1979, and ending on September 30, 1984. However, there shall be added
automatically a one-year extension to the full term of this Contract if none of
the parties hereto gives written notice within 30 days prior to September 30th,
of 1980, or any September 30th thereafter of its intention to cancel this
Contract. If none of the parties give such notice then one year is automatically
added to the term of this agreement so that it will have a termination date
five years from the preceding September 30th.
XII.
If any party to this Contract desires to terminate this Contract and with-
draw from participation therein it may do so by giving written notice to the
other parties 30 days prior to September 30th of 1980 or any September 30th
thereafter while this Contract is in effect. However, if any such notice is
given nevertheless the parties hereto shall be bound to perform under this
Contract for the remaining four year term of the agreement.
XIII.
In the event there is any change in the Charter of the City of Lubbock
which materially affects the ability of either party to perform this agreement,
then in such event all parties hereto agree that this Contract shall, at the
option of any party, be terminated by written notice and the parties shall
proceed to negotiate for a new contract pertaining to this matter so as to
accommodate such Charter change. The effective date of such termination shall
be on the date specified in the written notice which shall be not sooner than
the date upon which the Charter change materially affects the ability of the
notice giving party to perform; and if there are outstanding obligations at the
time of such termination which are of a financial nature, the parties will
cooperate in meeting those financial needs.
XIV.
Notice to be given under this contract shall be deemed sufficient if given
by posting same in the United States Mail postage prepaid and certified return
receipt requested to the parties at the following addresses:
CITY OF LUBBOCK:
LUBBOCK CHAMBER OF COMMERCE:
BOARD OF CITY DEVELOPMENT:
P.O. Box 2000
Lubbock, Texas 79457
P.O. Box 561
Lubbock, Texas 79408
P.O. Box 561
Lubbock, Texas 79408
XV.
Neither the City nor the B.C.D. will compete with the Chamber with respect
to the activities herein assigned to the Chamber. However, in all cases where
any presentation for the use of facilities is made by others than the Chamber's
Convention and Tourism Service, the Chamber will include among those invited to
make presentations the City employee charged with promoting the use of the
Lubbock Memorial Civic Center facilities and the Lubbock City Auditorium -
Coliseum.
XVI.
The parties agree that Chamber will perform all of its obligations here-
under or, at its option, Chamber may cause to be performed any or all of the
obligations herein imposed upon Chamber. The personnel performing these Con-
vention and Tourism services will do so in their capacity as employees of the
Chamber or as employees of an entity other than the City or the B.C.D. Chamber
further agrees to hold the City and the B.C.D. harmless from liability to the
extent that the damages are proximately caused by the act of any of its employees
in discharging this agreement.
EXECUTED THIS the 4th day of
AT EST:
Evelyn Gaffga, City Secre r reasurer
APPROVED AS -TO FORM:
Ross, Jr., City AftoriKey
October ,1979.
LUBBOCKCHAMBEROF COMMERCE
BY:
PRESIDENT
LUBBOCK BOARD OF CITY DEVELOPMENT
BY:
PRES D
L
LUBBOCK VISITORS & CONVENTIONS BUREAU
QUARTERLY REPORT
January - March 1984
CONVENTION SALES
Texas Rural Letter Carriers
Texas Academy of Family Physicians
National Association of Housing Redevelopment Officials
Texas Cotton Association
West Texas Homebuilders Association
Texas Recruiters and Friends Association
Texas Restaurant Association
National Feed Manufacturing Association
Texas Merchandising Vending Association
Texas Insurance Adjusters Association
Texas Congress PTA
Barbershoppers Regional Meeting
Texas Hotel Motel Association
,National Association of Colleges and Universities Residence Halls
American Reciprocal Meat Conference
International Tear Film Symposium
Texas Nursing Association
Cotton Inc.
National Cotton Council
Young American Bowling Alliance
Texas Umpire's Association
Texas Realtors Association
Texas Mesquito Control
American Association of Heating and Refrigeration Engineers
CONVENTIONS AND MEETINGS
Southwest Association of Naturalist
West Texas Home Builders
Optomist
Army Training
American Association of Advancement of Science
Hope Revival
Elks
Texas Association of Governmental Data Processor Managers
Church of Christ
Shriners
Housing Authority
Rotary District Convention
Forensic Seminar
Veterans Association, CBIA
Lion District 21`2
NAPNAP
Post Office
American Business Association Rodeo
Highway 87
Cotton Inc.
Lubbock Visitors & Conventions Bureau
Quarterly Report
January - March 1984
Page 2
Texas State Soybean Association
Texas Farmers Union
ACTIVITIES
Prepared housing reservations for Texas Cotton Ginner's Association
Worked with planners for Buddy Holly Week
Prepared housing information for Future Farmers of America
Attended North Texas Tourism Council Meeting
Made sales calls on meeting planners in Austin
Wrote stories for "Greater Lubbock" Magazine
Prepared housing for Texas Society for Medical Technology
Mailed poster requests
Answered information requests
Received Creative Inking Award from Hammermill Paper Company for
direct mail piece
Mail Hotel Motel Association Meeting notices and prepare minutes
Compile general press kits for meeting planners
Organized fund raising project for Hotel Sales Management Association
Wrote and published Convention Bureau Information Booklet
Planned and put together the booth for PASS career festival
Presented program to Downtown Kiwanis Club
Participated in PASS career booth at Civic Center
Made and delivered 25 "Welcome Baskets" to the Roswell Chamber of
Commerce visiting Lubbock
Lunch with local travel agent discussing future weekend packages
Prepared article on Lubbock for TACVB newsletter
Gave program to "Winners Group of Lubbock"
Prepared Avalanche Update of meetings and conventions
Attended Lubbock Hotel Motel Association board and regular meeting
Conducted "Convention Trends Seminar 1984" for Lubbock hospitality industry
Prepared Lubbock Restaurant Association newsletter
ABC Rodeo mailout
Texas Congress PTA News Conference announcing convention
Civic Center Board meeting
Texas State Federation of Square and Round Dancers Conventions
Lubbock Restaurant Association meeting
Lunch with new sales manager at Hilton
Presentation to City Council for increase in bed tax
Site tour of Civic Center and hotels for Texas Hotel Motel Association
Convention
Provided advertising for convention program for Housing Authority convention
Visited with sales and marketing people with Southwestern Bell Telephone
Company
Attended Lubbock Advertising Federation Addy Award
Called hotels/motels about placing information about Lubbock Arts Festival
on marquis
Mailed convention lead information
Planned Marilyn Monroe's, TSAE Executive Director, trip to Lubbock
Worked on Sales Blitz participant list
Reviewed Austin Sales calls
Lubbock Visitors & Conventions Bureau
Quarterly Report
January - March 1984
Page 3
Made sales calls on local hotel properties
Attended TACVB meeting in Austin
Texas Tourist Development meeting
Made "Goody Baskets" for hotels
Put together packets for incoming meeting
Met with Texas Recruiters and Friends Association
Represented Chamber of Commerce at Reese Blast Off
Attended Restaurant Association meeting and made presentation to state
president
Attended presentation of the Texas Tech Music Department's Summer Program
Attended Chamber of Commerce breakfast
Participated in the Jane Prince Jones show
Presented program at Lubbock Hotel/Motel meeting
Made sales calls in Dallas
Marilyn Monroe's visit to Lubbock
Prepared for FAM trip meeting planners
Met with executives from Austin and took them to the Arts Festival Gala
Toured hotel properties, Arts Festival and other activities
Entertained meeting planners for 3 days
LUBBOCK CONVENTION & TOURISM BUREAU
INCOME STATEMENT WITH BUDGET COMPARISON
DATEMarch 31 , 1 9R4
YEAR PROJECTED
INCOME TO DATE INCOME
City of Lubbock 50,000.00 108,000.00
Board of City
Development 40, 000.00 122,500.00
Interest Income 1,252.80
Income - Other
TOTAL INCOME 91,252.80 230,500.00
YEAR
ANNUAL
EXPENSES
TO DATE
BUDGET
Salaries
28,233.34
55,200.00
Advertising & Promotion
38,500.55
600 0.00
Travel
4,194.07
Employee Car Allowance
937.50
1,800.00
Employee Insurance
2,430.54
4,000.00
Office Supplies
561.47
2.000.00
Postage
3,745.00
6,000.00
Entertainment
1,729.87
8,500.00
Bidding Expense
4,377.12
15,000.00
Service Expense
,347.17
8,500.00
Specialty Advertising
1,468.56
12,000.00
Extra Help
286.23
3,000.00
Subsidy
700.00
4,000.00
Printing
5,860.98
22,500.00
Telephone
812.82
2,000.00
Payroll Taxes
1', 957.73
4 200.00
Dues & Subscriptions
1,247.00
2, 00.00
Contingent
1,539.11
2,500.00
Insurance - General
433.68
1,500.00
Audit
1,500.007
1,500.00
)TAL EXPENSE
101,862.74
230,200.00
(CESS INC. OR (EXP.)
( 10,609.94)
300.00
STATE OF TEXAS 4
COUNTY OF.LUBBOCK 4
RESO #184 - 6/14/79
CP
CONVENTION AND TOURISM BUREAU AGREEMENT
This agreement, entered into by and between the City of Lubbock, herein
called "City", the Lubbock Chamber of Commerce, a corporation, herein called
"Chamber", and the City of Lubbock Board of City Development, herein called
"BCD",
WITNESSETH•
WHEREAS, the City has caused to be constructed the Memorial Civic Center
and the Auditorium -Coliseum, and there are located in the City of Lubbock
several privately owned facilities which are capable of handling conventions;
and
WHEREAS, the Chamber desires to establish and operate a Convention and
Tourism Department in order to encourge the -use of the Memorial Civic Center
and the Auditorium -Coliseum as well as such privately owned facilities located
in the City; and
WHEREAS, the City is further authorized to contract with other persons
or organizations for such services:
NOW THEREFORE, the parties hereto do agree as follows:
I.
The Chamber shall establish and operate a Convention and Tourism Department.
Said Department shall perform the following services and duties:
A. Undertake an active program to promote and foster the City of
Lubbock as a convention center.
-B. --Undertake to promote Lubbock as a City of interest to tourists.
C. Prepare and circulate advertising materials promoting the City
of Lubbock wherever possible.
D. Prepare brochures and other similar items whereby convention fa-
cilities of the entire city including the Memorial Civic Center and
the Auditorium -Coliseum are set forth together with the advantages
offered by the City of Lubbock to conventions and tourists coming to
the City.
E. To provide tourist and convention related services to any group
desiring to hold conventions in the City and to coordinate the activities
of said group during conventions.
F. To adopt and carry out policies whereby cooperation of the businesses
in Lubbock directly and indirectly interested in conventions and tourism
is encouraged.
G. To assist, within its budgetary means, any group, government
body, organization, business or other association in obtaining a regional,
state wide or national convention for the City of Lubbock.
H. To operate, at its option, a housing service for conventions.
I. To provide all other services necessary to aid in the development
of the City of Lubbock as a convention center.
II.
The Chamber will prepare a detailed annual budget for its department of
Convention and Tourism and present said budget to the City Council of the City
of Lubbock for review. Chamber shall present said budget to City Council no
later than the date for filing the City budget with the City Secretary in
accordance with Art. 689a-14 V.A.C.S., prior to the commencing of each fiscal
year during the term of this Contract.
The Chamber agrees that it will establish the fiscal year for its depart-
ment of Convention and Tourism to coincide with the fiscal year of the City of
Lubbock (Oct. 1st- Sept. 30th).
IV.
All parties to this agreement agree however, that the requirements of
Paragraph II and III above set forth shall not apply to the first fiscal year
of this agreement. The Chamber shall however, prepare a budget as soon after
the effective date of this agreement as is reasonably possible and submit a
copy thereof to the City Council to cover the first fiscal years operation
under this agreement, thereafter, the provisions of paragraph II and III above.
shall be followed.
V.
Chamber will provide to the City guarterly financial statements of its
Department.of Convention and Tourism. In addition Chamber shall furnish to
City a copy of the annual audit of such department.
VI.
Chamber further agrees that it will submit to City a quarterly statement
of its Department of Convention and Tourism activities and shall at the end of
each fiscal year, during the term of this contract, submit to City Council a
detailed annual report concerning all of the department's activities during
said fiscal year.
VII.
The City shall, during the term of this agreement, pay one half cent of
each four cents collected under the Hotel -Motel room occupancy tax to the
Chamber for the services to be performed by Chamber under this agreement. In
no event shall such payment be less than $50,000 during each fiscal year of
this contract. The Chamber agrees that such payments made by City under this
agreement shall be used only for its Department of Convention and Tourism to
defray said departments budget.
VIII.
The City shall compute its contributions under the formula set forth in
Paragraph VII above on September 30th prior to the commencing of the new
fiscal year of the Department of Convention and Tourism and shall determine the
amount of payment due to Chamber at such time. In the event that the City
audit shows that such payment was deficient or in excess of the amount due the
City will make any necessary adjustment after the presentation of said audit
but no later than January 30th of the year in question. It is understood by
all parties that the City will make its payment based on the hotel -motel tax
collected for the City fiscal year ending September 30th prior to the subsequent
fiscal -year of the department.
IX.
The Chamber and B.C.D. agree with the City that they shall contribute to
the budget of the Department of Convention and Tourism no less than $50,000
during each fiscal year of this contract.
X.
All amounts of money to be contributed and paid to the Chamber, by all
parties to this agreement shall be paid to Chamber for its Department of
Convention and Tourism on a quarterly basis in advance the first such payment
to be made on October 1, 1979, and a like quarterly payment to be made each
quarter of every fiscal year that this contract remains in force.
XI.
.The term of this contract shall be 5 years commencing on the 1st day of
October 1979 and ending on September 30, 1984. However, there shall be added
automatically a one year extension to the full term of this contract if none of
the parties hereto gives written notice within 30 days prior to September 30th
of 1980, or any September 30th thereafter of its intention .to cancel this
contract. If none of the parties give such notice then one year is automatically
added to the term of this agreement so that it will have a termination date
five years from the preceding September 30th.
XII.
If any party to this contract desires to terminate this contract and with-
draw from participation therein it may do so by giving written notice to the
other parties 30 days prior to September 30th of 1980 or any September 30th
thereafter while this contract is in effect. However, if any such notice is
given nevertheless the parties hereto shall be bound to perform under this
contract for the remaining four year term of the agreement.
XIII.
In case any disagreement shall arise between the parties hereto or any
person claiming under them in relation to this agreement; whether as to the
construction or operation thereof or the respective rights and liabilities
thereunder, such disagreement shall be referred to three arbitrators, one to be
appointed by the City and one to be appointed by the Chamber and the B.C.D. and
the third to be appointed by the two so by the parties appointed; and the award
in writing signed by any two of them shall be final and binding on all parties
to this agreement or any one claiming under such parties; provided that such
award shall be made within 45 days after the reference to said arbitrators. If
either party shall refuse or neglect to appoint an arbitrator within 20 days
after the other shall have appointed an arbitrator and served -written notice -
thereof upon the other parties requiring them to appoint an arbitrator, then
the arbitrator so appointed by the first party shall have power to proceed to
arbitrate and determine the matters of disagreement as if he were an arbitrator
appointed by all parties hereto for such purpose his award in writing signed by
him shall be final and binding as above mentioned; provided that such award
shall be made within 45 days after such refusal or neglect of the other party
or parties to appoint an arbitrator.
XIV.
Notice to be given under this contract shall be deemed sufficient if given
by posting same in the United States Mail prepaid and certified to the parties
at the following addresses:
CITY OF LUBBOCK: P.O. Box 2000, Lubbock, Texas 79457
LUBBOCK CHAMBER OF COMMERCE: P.O. Box 561, Lubbock, Texas 79408
BOARD OF CITY DEVELOPMENT: P.O. Box 561, Lubbock, Texas 79408
XV.
The Chamber agrees that it will secure at its own expense all personnel
required by it in performing the services under this agreement and that said
employees shall be the employees of the Chamber and not of the City or the
B.C.D. and said employees shall be under the sole supervision of the Chamber.
Chamber further agrees to hold the City and the B.C.D. harmless for the act of
any of its employees in discharging this agreement.
EXECUTED THIS the 14th day of June ,1979.
THE CITY OF LUBBOCK
By:
ATTEST:
DIRK WEST, MAYOR
Evelyn Gaffga, City Secretary -Treasurer
APPROVED AS TO FORM:
ohn C. Ross, Jr., City Attorney'
LUBBOCK CHAMBER OF COMMERCE
BY:
PRESIDENT
LUBBOCK BOARD OF CITY DEVELOPMENT
BY:
PRESIDENT
June 10, 1980
Mr. John Logan
Executive Director
Lubbock Chamber of Commerce
14th 6 Avenue J ,
Lubbock, Texas 79401
RE: Resolution No. 184 -.Convention and Tourism Service Agreement
Dear Mr. Logan:
Pursuant to the telephone request.,of.George,McCleskey today, enclosed
herewith to you is a certified copy of the above referenced documents
;for, your files.
My records reflect that only an original of the agreement was executed,
thich is on file in my office; that I did not receive any instructions
to forward to you a duplicate original.; ;therefore, I assumed this matter
would be handled by the Cityl4ttorney or the City Manager. My app&lgies
to you and to Mr. McCleskey'for this oversight.
If you need additional information, don't hesitate to let me know.
Sincerely,
EMYN GAFFGA
City Secretary -Treasurer
Enclosure
cc: Mr. George McCleskey
Attorney at Law
P. b. Box 6170
Lubbock, Texas 79413
Joh C. Ross, Jr.
q Cit Attorney
\4
l
THE STATE OF TEXAS
COUNTY OF LUBBOCK
CITY OF LUBBOCK
I, EVELYN GAFFGA, City Secretary -Treasurer of the City of
Lubbock, Texas hereby certify that the attached documents are
true and correct copies of Resolution No. 184 and Convention and
Tourism Service Agreement, duly recorded in Minute Book No. 38,
Page 353, Item 627 of the Minutes of the City Council dated
June 14, 1979.
TO CERTIFY WHICH, witness my hand and seal
of the City of Lubbock, Texas this
loth day of June, 1980.
(Seal) EVELYN GAF GA
City Secretary -Treasurer
r
April 25, 1984
Ms. Evelyn Gaffga
City Secretary
City of Lubbock
P.O. Box 2000
Lubbock, TX 79457
Dear Evelyn:
Board of City Development
806 763-4666 P.O. Box 561
Lubbock. Texas 79408
Cyf� A, 70
Y
Thank you for your letter containing information about
various reports from our organizations to the city. I
appreciate your taking the time to review your files
and give us the benefit of that review.
In line with the conversation that you and Sharron Weeks
had about filing future reports, we will follow the
procedure of filing a report directly with your office and
one with the City Manager's office.
Thanks again for your help.
Sincerely yours,
i Logan
esident & General Manager
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