HomeMy WebLinkAboutResolution - 2017-R0394 - Springsted Waters - 10_26_2017Resolution No. 2017-RO394
Item No. 6.18
October 26, 2017
RESOLUTION
BE TT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the Mayor of the City of Lubbock is hereby authorized and directed to
execute for and on behalf of the City of Lubbock, Service Contract 13801 related to
executive search services, by and between the City of Lubbock and Springsted I Waters,
and related documents. Said Contract is attached hereto and incorporated in this
resolution as if fully set forth herein and shall be included in the minutes of the City
Council.
Passed by the City Council on the _ 26th day of October , 2017.
L,--
DANIEL M. POPE, MAYOR
ATTEST:
Rebe ca Garza, City Secretary
APPROVED AS TO CONTENT:
D. $ u Kost lick. Chief Financial Officer
APPROVED AS TO FORM:
Amy Sims?eputy City Attorney
RES.Contract-Springsted Waters
(10-18-17)
Resolution No. 2017-RO394
City of Lubbock, TX
Executive Search Services
RFP 18-13697-MA
Contract 13801
This Service Agreement (this "Agreement") is entered into as of the 201 day of October 2017
("Effective Date") by and between Springsted I Waters, (the Executive Search Contractor), and the City f
Lubbock (the "City").
RECITALS
WHEREAS, the City has issued a Request for Proposals 17-13679-MA, Executive Search Services
WHEREAS, the proposal submitted by the Contractor has been selected as the proposal which best
meets the needs of the City for this service; and
WHEREAS, Contractor desires to perform as an independent contractor to provide Executive
Search Services , upon terms and conditions maintained in this Agreement; and
NOW THEREFORE, for and in consideration of the mutual promises contained herein, the City and
Contractor agree as follows:
City and Contractor acknowledge the Agreement consists of the following exhibits which are
attached hereto and incorporated herein by reference, listed in their order of priority in the event of
inconsistent or contradictory provisions:
1. This Agreement
2. Exhibit A
— General Requirements
3. Exhibit B —
Proposal
4. Exhibit C —
Price Sheet
S. Exhibit D
— Insurance
Scope of Work
Contractor shall provide the services that are specified in Exhibit A. The Contractor shall comply with all
the applicable requirements set forth in Exhibit B, C and D attached hereto.
Article 1
1.1 The contract shall be for a term of one year with the option of four, one-year extensions, with
the initial term beginning upon formal approval.
1.2 The Contractor shall not assign any interest in this Agreement and shall not transfer any
interest in the Agreement, whatsoever, without prior consent of the City.
1.3 All funds for payment by the City under this Agreement are subject to the availability of an
annual appropriation for this purpose by the City. In the event of non -appropriation of funds
by the City Council of the City of Lubbock for the goods or services provided under the
Agreement, the City will terminate the Agreement, without termination charge or other
liability, on the last day of the then -current fiscal year or when the appropriation made for
the then -current year for the goods or services covered by this Agreement is spent, whichever
event occurs first. If at any time funds are not appropriated for the continuance of this
Agreement, cancellation shall be accepted by the contractor on 30 days prior written notice,
but failure to give such notice shall be of no effect and the City shall not be obligated under
this Agreement beyond the date of termination.
Article 2 Miscellaneous.
2.1 This Agreement is made in the State of Texas and shall for all purposes be construed in
accordance with the laws of said State, without reference to choice of law provisions.
2.2 This Agreement is performable in, and venue of any action related or pertaining to this
Agreement shall lie in, Lubbock, Texas.
2.3 This Agreement and its Exhibits contains the entire agreement between the City and
Contractor and supersedes any and all previous agreements, written or oral, between the
parties relating to the subject matter hereof. No amendment or modification of the terms of
this Agreement shall be binding upon the parties unless reduced to writing and signed by
both parties.
2.4 This Agreement may be executed in counterparts, each of which shall be deemed an original.
2.5 In the event any provision of this Agreement is held illegal or invalid, the remaining
provisions of this Agreement shall not be affected thereby.
2.6 The waiver of a breach of any provision of this Agreement by any parties or the failure of
any parties otherwise to insist upon strict performance of any provision hereof shall not
constitute a waiver of any subsequent breach or of any subsequent failure to perform.
2.7 This Agreement shall be binding upon and inure to the benefit of the parties and their
respective heirs, representatives and successors and may be assigned by Contractor or the
City to any successor only on the written approval of the other party.
2.8 All claims, disputes, and other matters in question between the Parties arising out of or
relating to this Agreement or the breach thereof, shall be formally discussed and negotiated
between the Parties for resolution. In the event that the Parties are unable to resolve the
claims, disputes, or other matters in question within 30 days of written notification from the
aggrieved Party to the other Party, the aggrieved Party shall be free to pursue all remedies
available at law or in equity.
2.9 At any time during the term of the contract, or thereafter, the City, or a duly authorized audit
representative of the City or the State of Texas, at its expense and at reasonable times,
reserves the right to audit Contractor's records and books relevant to all services provided to
the City under this Contract. In the event such an audit by the City reveals any errors or
overpayments by the City, Contractor shall refund the City the full amount of such
overpayments within 30 days of such audit findings, or the City, at its option, reserves the
right to deduct such amounts owing the City from any payments due Contractor.
2.10 The City reserves the right to exercise any right or remedy to it by law, contract, equity, or
otherwise, including without limitation, the right to seek any and all forms of relief in a court
of competent jurisdiction. Further, the City shall not be subject to any arbitration process
prior to exercising its unrestricted right to seek judicial remedy. The remedies set forth herein
are cumulative and not exclusive, and may be exercised concurrently. To the extent of any
conflict between this provision and another provision in, or related to, this do.
2.11 The contractor shall not assign or sublet the contract, or any portion of the contract, without
written consent from the Director of Purchasing and Contract Management. Should consent
be given, the Contractor shall insure the Subcontractor or shall provide proof of insurance
from the Subcontractor that complies with all contract Insurance requirements document, this
provision shall control.
IN WITNESS WHEREOF, this Agreement is executed as of the Effective Date.
CITY OF LUBBOCK, TX:
Daniel M. Pope, Mayor
Bonnie C. Matson
Printed Name
ATTEST:
Princi
Title
Reber'a Garza, City Secretary
APPROVED AS TO CONTENT:
D. Blu Kosteli h, CFO
APPROVED AS TO FORM:
1-517�
Amy Sims, Deputy, sistant City Attorney
Q- Purclwso 13id 1)uc,,:121 P I8-11679-NIA 49
Executive Search Services
City of Lubbock, TX
RFP 18-13697-MA
11. GENERAL REQUIREMENTS
1 INTRODUCTION
Exhibit A
Lubbock's highly skilled and educated workforce, proximity and connection to major national and
international markets, and affordable utility and living costs make it the ideal place to grow your
business. Known as the "Hub City" of West Texas, our diverse economy is based on manufacturing,
agriculture, wholesale and retail trade services, as well as government, education and health care.
As the I Ith largest city in Texas, Lubbock boasts a regional population base of more than 287,000
people. Lubbock's size affords businesses access to dedicated community leaders and personalized
service, while providing you with a pipeline of personnel to fill your workforce needs. Home to Texas
Tech University, Texas Tech University Health Sciences Center and a fast-growing community college,
Lubbock County boasts more than 50,000 college students. Lubbock is the only city in the nation with
a comprehensive university, a health sciences center, an agriculture college and a law school in one
location, making Texas Tech University the second largest contiguous university campus in the United
States.
Lubbock offers an annual average of 263 days of sunshine with average annual snowfall of 10.3 inches
and average annual precipitation of 18 inches. The average January temperature is 39.2 °F and the
average July temperature is 80.1 °F
2 PURPOSE
a) The City of Lubbock (hereinafter called "City") is seeking proposals from interested Contractors and
individuals to perform executive search services in the recruitment of various high-level
management positions on an as needed basis. There is no guarantee as to the number of recruitments
to be assigned under the resulting Contract. The City reserves the right to award more than one
contract.
b) Offerors are invited to submit demonstrated competence and qualifications of their firm for providing
these services.
c) The information contained within this document is intended to provide interested firms with the
requirements and criteria that will be used to make the selection.
3 SCOPE OF WORK
All proposals must be made on the basis of, and either meet or exceed, the requirements contained herein.
All offerors must be able to provide:
3.1 Development of a Recruitment Process Timeline
For each recruitment assigned, the Contractor shall submit a recruitment process timeline
detailing the steps to be taken in the recruitment process, the length of time associated with
each step, and the individuals responsible for each step.
3.1.1 Development of Announcement and Recruitment Material
For each recruitment assigned, the Contractor shall develop an announcement and
recruitment materials, including job announcement, position brochure, and other
recruitment materials used to attract potential candidates.
3.1.2 Development of Position Description
For each recruitment assigned, the Contractor shall develop a comprehensive
understanding of the duties and responsibilities of the identified position and shall
develop a written position description to be agreed upon by the City prior to the start
of the recruitment process.
Pre -Recruitment Deliverables: detailed recruitment process timeline, position
announcement/recruitment materials and position description.
3.2 Recruitment
3.2.1 Identify Potential Candidates
The Contractor shall work with City Manager and Human Resources, or designee in
developing a suitable approach for describing the organization and position to
potential candidates and referral sources.
The Contractor shall identify potential contacts and conduct personal outreach
recruiting to include an established candidate bank. The approach should take into
consideration issues of confidentiality and the issues most likely to attract the best
candidates.
3.2.2 National Recruitment
The Contractor shall use all necessary tools to recruit nationally, seeking out
applicants who have a proven record of accomplishment in the desired area of
expertise, ideally in a local government.
3.2.3 Diverse Recruitment
A diverse applicant pool is required. The Contractor shall make targeted recruitment
efforts to attract qualified minority and women candidates as well as qualified
veterans and qualified candidates with disabilities. The Contractor shall develop a
diverse applicant pool without regard to age.
Recruitment Deliverables: Comprehensive recruitment plan that addresses the specific
sources and methods of indirect and direct outreach to achieve national, regional, and local
qualified candidates and plan to attract a diverse applicant pool. The Contractor should
provide and describe in detail their current process for how this work is currently being done
in each of the specified areas.
3.3 Review and Selection
3.3.1 Conduct Candidate Screening
The Contractor shall provide a preliminary candidate lists of individuals meeting the
requirements of the employment profile and providing all applications for the City
Manager to view. The applicant pool should include approximately 8-10 well
qualified candidates for the positon. The Contractor shall conduct a reference check
and thorough internet search of all 8-10 candidates prior to presenting them to the
City Manager. The objective of information, which could be relevant to the
candidate's consideration for the position. Candidates shall be evaluated strictly on
merit, without regard to race, color, religion, sex, national origin, age, and disability,
status as a service -disabled veteran, sexual orientation, gender identity, genetic
information, and other non -merit factors. Arrangements should be made to interview
appropriate candidates. The primary objective of the first level interview is determine
if the candidate meets the City threshold requirements. This includes a determination
of both competencies and behaviors. It is also important to understand exactly why
a candidate would consider making a change to work for the City. Unsuitable
candidates should be informed of their status at this time.
3.3.2 Candidate Interviews
The Contractor shall work with the City to develop and implement a process for
evaluating the final candidates for the position, as well as coordinating interviews.
The Contractor shall be responsible for the overall management of the process and
shall facilitate the interview process. Interviews shall be conducted onsite at the City
and any required travel will be done in accordance to the City travel policies. The
Contractor will provide travel receipts to the City for reimbursement of travel cost.
The City reserves the right to request changes to this process that it may determine
are necessary to meet its objectives. The Contractor shall determine each candidate's
level of interest after the first round of interviews. Information on all candidates at
this stage will be shared with the City so as to determine its satisfaction with them
and identifying additional candidates if necessary. Finalists and their financial
requirements are identified at this stage.
3.3.3 Conduct Reference Checks and Verifications of Credentials
A minimum of their (3) professional reference checks and extensive background
investigations shall be conducted for all finalists as requested and forward to the City
for consideration. At a minimum reference checks will consist of candidate's prior or
current supervisor or management. References from peers and or subordinates may
be requested from the City. A reference check with the City or equivalent at each
place of employment during the last ten (10) years should be made. The Contractor
shall also conduct thorough background investigation to include, but not limited to,
verification of all academic credentials, Department of Motor Vehicles, criminal and
credit history and civil litigation check for any candidate receiving a job offer.
3.3.4 Offer Coordination and Acceptance
The Contractor shall preliminary discuss requirements with the preferred candidate
when the City has determined an offer is appropriate. This information will be
reviewed by the City to develop an offer of employment. This process shall continue
until agreement, as approved by Human Resources in coordination with City Manager
is reached and a confirmation letter is forwarded.
3.3.5 Placement Guarantee
The Contractor shall provide a placement guarantee of a final candidate to include:
If the selected individuals leaves for any reason other than an act of God such as, total
incapacitation or death) within the first year the Contractor will repeat the search at no
charge.
Review and Selection Deliverables: Candidate screening results showing the qualifications of
all applicants and how the candidates were screened as qualified/non-qualified; results of internet
search; initial screening interview report; final screening matrix showing how candidates where
evaluated; and reference/background check results.
4 EXPERIENCE REQUIREMENTS
Offeror's must demonstrate that they have the resources and capability to provide the materials and
services as described herein.
5 EVALUATION CRITERIA
Interested proposers must submit the following information for review by an evaluation committee. This
information will be evaluated according to the stated criteria to determine the proposer to be awarded a
contract.
The following criteria will be used to evaluate and rank submittals:
a) 30 % Qualifications and experience
b) 25 % Rates and expenses
c) 30 % Methodology including technical approach and understanding of the scope of work.
d) 15 % References
6 PROPOSAL FORMAT
a) The City of Lubbock requires comprehensive responses to every section within this RFP. To
facilitate the review of the responses, Contractor shall follow the described proposal format. The
intent of the proposal format requirements is to expedite review and evaluation. It is not the intent
to constrain Contractors with regard to content, but to assure that the specific requirements set
forth in this RFP are addressed in a uniform manner amenable to review and evaluation.
b) Cover letter addressed to the Honorable Mayor and City Council that states the Offeror's
understanding of the services to be provided. Include any additional information believed
necessary that is not requested elsewhere in the RFP.
c) The proposal should be bound in a single volume where practical. All documentation submitted
with the proposal should be bound in that single volume.
d) The proposal must be organized into the following response item sections and submitted in an
indexed binder.
TAB A Qualifications and experience
Briefly introduce your Contractor, providing a summary of the administration,
organization and staffing of your Contractor, including multiple offices, if
applicable. Provide an organizational chart indicating the positions and names of
the core management team, which will manage this contract.
2. Identify the project manager and each individual who will work as part of the
team to manage the contract. Include resumes for each person to be assigned.
Include any professional designations and affiliations, certifications and licenses,
etc.
3. Describe the experience of the Contractor in the last thirty six (36) months in
performing high level management positions recruiting and placement services in
similar size and scope.
TAB B Rates and Expenses
1. Provide a detailed fee schedule. Express your personnel hourly rates not -to -
exceed maximum amount and separate price for travel and related expenses (if
applicable). An itemized bill with receipts must be included with request for
payment.
2. Contractor shall incur no travel or related expenses chargeable to the City without
prior approval by an authorized City representative.
3. Contractor may submit proposals based on a lump sum basis payable monthly
over the course of the year or on an hourly fee basis. All proposals must include
a maximum not -to -exceed amount. Expenses not specifically listed will not be
considered.
4. Provide an hourly rate for activities to be utilized on an "as need basis."
5. The recruitment of positions for the City will be on an as needed basis. The
Contractor will develop a written detailed recruitment process, based on the rates
and expenses provide under this section. The City must approve rates and expense
prior to the start of the recruitment process.
TAB C Methodology including technical approach and understanding of the scope of the
project.
1. Proposals must include a narrative description of the Contractors' plan for
accomplishing the work and services to be provided to the City.
2. Proposals must indicate a clear understanding of the scope of work, including a
detailed project plan for this engagement outlying major tasks and
responsibilities, periods, and staff assigned for each category of the scope of work
identified above.
TAB D References
1. Provide references for similarly successful projects from five current
governmental agencies, including the name of the agency, contact name,
telephone, fax and email address.
Exhibit B
Springstedl I Waters
Executive Recruitment
LETTER OF TRANSMITTAL
October 16, 2017
The Honorable Daniel M. Pope
and Members of the City Council
CITY OF LUBBOCK
1625 13th Street
Lubbock, TX 79401-3830
Spnngsled I Waters
1d285 Midway Road Suite 340
Dallas, TX 75001
Tel 972-481-1950
Fax 972-4131-1951
vrvv spring sled core
Re: Request for Proposal to Provide Executive Search Services, RFP 18-13697-MA
Dear Mayor Pope and City Councilmembers,
I appreciate the opportunity to submit our proposal for executive search services for the City of Lubbock,
Our extensive experience in providing executive recruitment services to cities, counties and other public
sector organizations nationwide will be beneficial for each recruitment and allow us to find the ideal
candidates for the City of Lubbock.
We know that you have options for using other recruitment firms. However, we believe that our approach
sets us apart from our competitors in the following unique ways:
Management/Leadership Style Assessment Analysis completed by the candidates to determine if a
candidate's management style matches the approved management/leadership style profile for the
ideal candidate;
Video candidate interviews through a proprietary system will be made available to the City
Manager to assist in the selection process; and
Utilization of a proprietary online application system exclusively licensed to Springsted I Waters
(SSW) to facilitate talent management. The system has been designed by SJW to customize
applicant flow and tracking. It allows ease of communication with applicants and the ability to
conduct database inquiries for candidates based on characteristics important to the City such as
geographic location and specific experience, expertise and qualifications.
City of Lubbock, Tx
October 16, 2017
Page 2
The proposal document will provide you the details about our approach, expertise, client references and
pricing for this executive recruitment contract. If you have any questions, please contact me at (214) 608-
7477 or by email at crolirc&12ringsted.com.
provide these services to the City of Lubbock.
Respectfully submitted,
Chuck Rohre, Senior Vice President
Consultant
sml
Our Team would consider it a professional privilege to
City of Lubbock, TX
Proposal to Provide
Executive Search Services
A. Qualifications and Experience
1. Introduction
The Executive Recruitment Division of Waters Consulting merged with Springsted Incorporated in May
2014, establishing one of the largest public sector executive recruitment and human capital consulting -firms
in the United States. Our firm name, Waters & Company, has recently been changed to Springsted I Waters
(SJW) to more clearly reflect the connection to and support from the Springsted group of companies.
Springsted Incorporated, our parent company, has been a Women Business Enterprise since 1993. Three
employee -owners lead the Springsted group of turns and their 70-member staff. Our corporate office
is located in Saint Paul, Minnesota, with regional offices located in Dallas, Texas; Chicago, Illinois;
Milwaukee, Wisconsin; Des Moines, Iowa; Kansas City, Missouri; Richmond, Virginia; Atlanta, Georgia;
and Denver, Colorado.
SJW has a team of seven recruitment consultants available to meet your executive recruitment needs.
Each consultant assigned to this recruitment has experience working with cities and the many different
disciplines that comprise the City of Lubbock organization. Our consultants bring an experienced,
participatory and energetic perspective to each engagement; our unique approach and personal touch are
reflected in our internal standard to provide outstanding services that exceed the City's expectations.
Since 2012 our combined consultant team has conducted more than 465 executive recruitments.
The SJW Recruitment Project Team will partner with the City Manager and designated staff as your
technical advisor to ensure that each recruitment process is conducted in a thorough and professional
manner. Our objective is to generate high -quality candidates and assist you with the screening and
evaluation of these candidates.
We have structured the SJW Recruitment Project Team to draw upon SJW's and Springsted's 50-plus
years of service to the public sector and to leverage SJ W's experience and capacity to focus nationwide
to find the most qualified candidates.
Physical Address
Springsted I Waters
14285 Midway Road, Suite 340
Addison, Texas 75001
Office: 972-481-1950
Fax: 972-481-1951
Respectfully submitted,
Rollie Waters, Executive Vice President
Consultant
Springsted IWat' e
Exert,t',✓= ke,,:u.,1.n. ;,'
City of Lubbock, TXProposal to Provide Executive Search Services =�
CITY OF LussoCK, TExAS
ROLLIE WATERS
EMINME Vice PRESSW
CHUCK Ron
58MIRVICEPRESUM
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HUCKANDERsoN JENELLE STAPLETON
EWN- - VICE PRE ew PROJECTCOOMW1C;OR
Qet-ry"tment Project Teem
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Mr. Rollie Waters, Executive Vice President
Direct Phone: (214) 466-2424
Email: rwaters@springsted.com
Recruitment Project Team leader
Mr. Chuck Rohre, Senior Vice President
Direct Phone: (214) 466-2436
Email, crohre0sprinested.com
Mr, Chuck Anderson, Senior Vice President
Direct Phone: (817) 965-3911
Email. canderson(aspringsted,com
Ms. Jenelle Stapleton, Project Coordinator
Direct Phone: (214) 466-2445
Email: istapletonfa?springsted.com
Springsted lWaters
Executive Recruitment
Cq of Lubbock, TX Proposal to Provide Executive Search Services, 4
Rollie Waters
Exec. -a ve Ksce Aesi ens
Rollie Waters is an Executive Vice President with Springsted I Waters. Since 1976, Rollie has been
a management consultant to private and public sector clients. He has consulted with national and
international clients in the area of HR Management system design and strategic management. He
has given various lectures and seminars for organizations in the areas of compensation as it relates
to performance management. He is viewed on a national level as one of the foremost authorities in
succession planning and performance management system design for the public sector. He has spoken
before such organizations as the International City/County Managers Association, American Management
Association, The Alliance for innovation, Southern Methodist University, the University of Maryland,
National Forum of Black Public Administrators, California Institute of Technology, the Texas Municipal
League (TML), the International Personnel Management Association (IPMA-HR), several international
companies in Great Britain, and various other U.S. public and private sector agencies and organizations.
Rollie has been actively involved in the development of competency -based knowledge selection and
development tools over the past twenty years. He has been instrumental in ensuring the proprietary
profiles that he has designed attract the right candidates that fit the organization's needs. In addition,
Rollie's extensive knowledge of performance management solidifies matching the management style
most compatible with the organization's success. His research on succession planning has led him and
his team to be able to help shape the future of organizations through their executive recruitment activities.
Rollie has been widely published in national journals and magazines focusing on human resource
challenges. His publications include a research article in the Public Personnel Management Journal titled
"The Impact of Behavioral Traits on Performance Appraisal." Prior to founding W&C, Rollie held an
executive position with Dun & Bradstreet Co., Inc., and a management position with Owens Coming
Fiberglass.
Areas of Expertise
• Executive Recruitment
• Web -Based Compensation Support
• Management Development
• Competency -based Systems and
Development Systems
Professional Accomplishments and Education
• Organizational Strategy
• Mentoring Programs
• Performance Management
• Succession Planning
Rollie is a member of Mensa, a Strategic Partner with the International City/County Managers Association,
International Management Consultants and Alliance for Innovation, a member of the National Corporation
Advisory Council of the National Forum for Black Public Administrators, and numerous other professional
groups. He has also appeared in several professional directories such as Who's Who in the World, Who's
Who in Finance and History, and many others. Rollie has an extensive background in the behavioral
sciences and strategic planning. He received his MBA at Pepperdine University and his Bachelor of
Science degree in Psychology from the University of South Carolina. In addition, he is a Certified
Management Consultant (CMC); CMC is a certification mark awarded by the Institute of Management
Consultants USA and represents evidence of the highest standards in consulting and adherence to the ethical
canons of the profession.
Springsted1wat =r
City of Lubbock, TX Proposal to Provide Executive Search Services.
Chuck Rohre
Senior Vice President and Consultant
Chuck Rohre is a Senior Vice President and Consultant with Springsted I Waters. In this role, he is
responsible for managing and conducting executive recruitment engagements for the firm to insure their
integrity, timeliness and adherence to budget parameters. Chuck has more than 35 years of experience
in managing and consulting in both the private and public sectors. He has served as Police Chief and
Director of Public Safety for North Texas municipalities with populations ranging from 9,000 to 200,000
plus. Prior to beginning his consulting career, Mr. Rohre served for three years as Police Chief of Plano,
Texas.
Chuck joined the firm in January 2006 following a 13-year engagement with another nationally recognized
public sector search firm where he managed the Texas and Southwestern operations. He has an extensive
and successful track record of completed recruitment across the nation, especially in the Midwestern and
Southwestern states. Among others, he has led recruitment processes for City and Assistant City Managers,
Police Chiefs, Fire Chiefs, Library Directors, Chief Information Officers, City/County Attorneys, Parks &
Recreation Directors, Finance Directors and Public Works Directors. The clients range from as small as
2,500 to as large as 700,000 in population. He has also conducted management consulting assignments in
a number of areas including public safety, career development and strategic planning. He has written and
presented training in a variety of subject areas including personnel assessment, leadership and management
skills, and career development for public sector employees.
Areas of Expertise
• Executive Recruitment
• Background Investigations
• Assessment Centers
Professional Accomplishments and Education
• Career Development
• Strategic Planning
• Organizational Assessment
Chuck received his bachelor's degree in Career Development from the Dallas campus of Abilene
Christian University and his Master's degree in Human Relations and Management from the same
institution. He has completed advanced management training at the Institute for Law Enforcement
Administration and now serves on its adjunct faculty and advisory board. Chuck completed the Federal
Bureau of Investigation's prestigious LEEDS course at Quantico, Virginia. He is a veteran of the United
States Army, serving. in the United States and the Republic of Viet Nam. I
Springsted 1l 3ters
Executive Recruitment Cityof Lubbock, 7X Proposal to Provlda Executive SearchServkes.
Charles (Chuck) Anderson
Senior Vice Pr wcider,: and Consultant
Charles (Chuck) S. Anderson is a Senior Vice President and Consultant with Springsted ; Waters. Prior to
joining SJW, Chuck worked for local governments and non-profit organizations, including City Manager
for Dallas, Texas; Executive Director for the Dallas Area Rapid Transit (DART); and Executive Director
for the Michigan Education Association.
Chuck also served as Director for Local Government Reform for the International City/County Association
(ICMA), managing a U.S. government contract for the planning and delivery of technical assistance to local
governments in Central and Eastern Europe. His last assignment in this role with ICMA was to recruit and
supervise a team of technical consultants to assist in re -building local governments in Bosnia following
agreement on the Dayton Accords.
During his service with the Michigan Education Association, Chuck also served as Senior Consultant for
Urban Planning and Management for Michigan State University's Institute for Public Policy and Social
Research.
Areas of Expertise
• Executive Recruitment • Organizational Design
• Leadership/Management Development • Organizational Development
Professional Accomplishments and Education
Chuck received a Bachelor of Arts degree in political science and human resources management and a
Masters of Public Administration degree from the University of Kansas. He received the prestigious
L.P. Cookingham Award for Development of Young Professionals from the International City/County
Management Association (ICMA) and the Minority and Women Advancement Award from the American
Public Transit Association (APTA). He was also recognized as Public Administrator of the Year by the
American Society of Public Administration (ASPA) and Outstanding Management Innovator (Honorable
Mention) by ICMA. Chuck was recognized in 2007 with the Lifetime Achievement Award from his
Public Administration Alumni Association at the University of Kansas.
Springsted N6feerz�
City of Lubbock, TX. Proposal to Provide Executive search Services. 7
Jenelle Stapleton
Project Coordinator
Jenelle Stapleton is a Project Coordinator with Springsted I Waters. She is responsible for supporting the
lead consultants throughout the entire scope of the recruiting process as well as providing administrative
support to Executive Vice President, Rollie Waters.
In this role, Jenelle designs/develops recruitment brochures, coordinates communications with candidates,
processes resumes and distributes candidate questionnaires. She is also responsible for providing support to
candidates regarding technical and logistical issues. She assists the consultants in scheduling semifinalist
interviews, submitting profiles for background checks and education verification, as well as notifying the
finalists of project status. Her responsibilities extend to editing presentations, advertisement placements
and general office administration.
Professional Accomplishments and Education
Jenelle is a very task oriented professional with over 13 years of experience in office administration
at least six of those years have been spent in executive level support and two have been spent in human
resources administration. She also has over eight years of experience in sales and marketing including
over seven years overseeing employees. The majority of this experience began in branch banking as a
Financial Sales Supervisor where, in addition to managing day to day branch operations, she also took
on the role of coordinating the branch's business development. She went on to merchant services as
the Client Relations Executive where she also filled the role of Commissions Analyst with the human
resource department. This dual -position entailed managing client escalations, analyzing and adjusting
pricing structures, contract negotiation, monitoring non -compete agreements, and the paying and reversal
of commissions. Prior to joining SOW, Ms. Stapleton was involved in real estate investment as the
Operations Manager. In this position, she managed the renovation and budgets of over 200 single family
homes and provided administrative support once the properties were tenant occupied.
Jenelle has an Associates of Applied Sciences in Financial Operations and an Associates in Business
Administration. She is currently pursuing her bachelor's degree in General Business at Arlington Baptist
College.
Springsted busters
x E' G U i i V e R C i U t i Tr1 e dl i City of Lubbock. Tx. Pmposal to Pmvlde Esec*m Search services
3. Experience
The following is a partial list of previous Executive Recruitments:
jUst of
Year Client
State
• Months
Recruitment
Population
2014
Allen Economic Development Corporation
TX
President
89,640
2014
Charlottesville
VA
Finance Director
43,956
2014
Coon Rapids
MN
Public Works Director
62,103
2014
Denton
TX
Director of Technology Services
123,099
2014
Dunedin
FL
Director of Public Works & Utilities
35,690
2014
Eustis
FL
Deputy Finance Director
19,214
2014
Faimront
MN
Economic Development Director
10,463
2014
Fergus Falls
MN
Public Works Director
13,215
2014
Hartford
CT
Director of Finance
124,776
2014
Irving
TX
Information Technology Director
83,860
2014
Jefferson County
AL
Deputy Co. Manager -Infrastructure
660,009
2014
Mecklenburg County
NC
Chief Financial Officer
990,977
2014
Minnesota Housing Finance Agency
MN
Assistant Commissioner, Multi -Family
5,457,000
2014
Northern Virginia Community College
VA
Director of Facilities
50,044
2014
Pender County
NC
Director of Finance
54,195
2014
Saint Paul
MN
Economic Development Director
294,873
2014
Saint Paul
MN
Public Works Director
294,873
2014
Stafford County
VA
Public Works Director
136.788
2014
Sugar Land
TX
Director of Planning
83,860
2015
Alameda -Contra Costa Transit District
CA
Chief Administrative Officer
193,000
2015
Alameda -Contra Costa Transit District
CA
Chief Financial Officer
193,000
2015
Alameda -Contra Costa Transit District
CA
Chief Information Services Officer
193,000
2015
Alameda -Contra Costa Transit District
CA
Chief Planning, Eng, Construction Officer
193,000
2015
Aurora
CO
Director of Planning and Development
345,803
2015
Beaufort County
NC
Director of Finance/Chief Financial Officer
47,464
2015
B' Lake
MN
Finance Director
10,298
2015
Blacksburg
VA
Assistant Director of Trans lion
43,609
2015
Boston
MA
Organizational Development Director
645,966
2015
Charlotte
NC
Planning Director
792,862
2015
Chaska
MN
Finance Manager
24,444
2015
Chippewa County
WI
Finance Director
63,132
2015
Coconino County
AZ
Human Resources Director
136,539
2015
Coweta County
GA
Department Heads
133,180
2015
Dallas Area Rapid Transit Authority
TX
Vice President of Human Capital
1,258,000
2015
Delaware County
OH
Director of Economic Development
184,979
2015
Denton
TX
Development Review Administrator
123,099
2015
Dunedin
FL
Finance Director
35,690
2015
Fayetteville
NC
Economic Development Director
204,408
2015
Fredericksburg
VA
Director of Parks & Recreation
28,132
2015
Fulton County
GA
Director Aging & Youth Services
984,293
2015
Fulton County
GA
Director of Housing & Community Development
984,293
2015
Fulton County
GA
Director of Information Technology
984,293
2015
Fulton County
GA
Director of Library Systems
984,293
2015
Lakeville
MN
Finance Director
58,562
2015
Lakeville
MN
Parks and Recreation Director
5B,562
Spring stedIWaters CAY of LObock ncPropose) maro"rxecut,ve Search Services,
Fxerutive Recruitment
List of
Year
elevant Executive Recruitments:
Client
ast
•State
Months
' Recruitment
Population
2015
Lawrence
KS
Finance Director
90,811
2015
Louisville
KY
Director of Parks
253,128
2015
Macomb County
MI
Director of Finance
854,769
2015
Mecklenburg County
NC
Economic Development Director
990,977
2015
Mtnneap fis
MN
Director of Regulatory Services
400,070
2015
Blinnelonka
MN
Facilities Manager
51,638
2015
New Braunfels Utilities
TX
Electrical Operations Manager
63,279
2015
New Braunfels Utilities
TX
Water Operations Manager
63,279
2015
Northampton County
VA
Director of Development
12,125
2015
Northampton County
VA
Director of Finance
12,125
2015
Orange County
NC
CFO/Finance Director
140,352
2015
Pinellas County
FL
Director of Human Resources
929,048
2015
Racine
WI
Director of C' Development
81,855
2015
Rosemount
MN
Public Works Director/City Engineer
22,666
2015
San Antonio
TX
Controller
1,409,000
2015
Shakopee
MN
Finance Director
39,167
2015
Shelby County
TN
Director, Division of Health Services
949,465
2015
WaterOne
KS
Human Resources Director
400,000
2015
Winchester
VA
Human Resources Director
27,216
2016
Arrington County
VA
Deputy Director Human Services
224,906
2016
Brevard County
FL
Director of information Technology
550,823
2016
Carrboro
NC
Director of Finance
20,908
2016
Catawba County
NC
Chief Financial Officer
154,810
2016
Chesterfield County _
VA
Capital Programs Division Chief
327,745
2016
Commonwealth of Virginia
VA
Chief of Transit
8,326,000
2016
Commonwealth of Virginia
VA
Transit Plannaig Director
8,326,000
2016
Dallas
TX
Chief Building Official
1,258,000
2016
Dallas
TX
Chief Financial Officer
1,258,000
2016
Denton
TX
City Auditor
123,099
2016
Dona Ana County
NM
Finance Director
213,460
2016
Fairfax County
VA
Human Resources Director
1,131,000
2016
Frederick, MD
MD
Human Resources Director
66,893
2016
Greenville
SC
Parks and Recreation Director
61,397
2016
Jefferson County
AL
Department Heads
659,479
2016
Lancaster County
SC
Economic Development Director
80,458
2016
Leesburg
VA
Utilities & Engineer Director
47,673
2016
Mankato
MN
Director of Public Utilities
40,641
2016
Mesa
AZ
MN
Chief Information Officer
Chief Financial Officer
457,587
400,070
2016
Minneapolis
2016
Missouri City
TX
Munic' al Court Director
70,185
2016
Montana Association of Counties
MT
Trust Operations Director
1,024,000
2016
Olathe
KS
Planning Director
131.885
2016
Rapid City
SD
Director of Comm Planning & Dev Services
70,812
2016
Rapid City
SD
Director of Public Works
70,812
2016
Roswell
NM
Director of Museum and Art Center
48,611
2016
Shakopee
MN
Direclor of Planning and Economic Development
39,167
2016
Stafford County
VA
Chief Information Tech Officer
136,788
2016
Stafford County
VA
Department Administrators
136,788
2016
Stafford County
VA
Parks and Recreation Director
136,788
Springsted I Waters
Executive Recruitment cny of Lubeock nk Proposal toProvide Executive Search services
�Llst of.. ,
Year Client
State Recruitment
Population
2016
Virginia Retirement System
VA
Customer Services Director
2016
Waterloo
IA
Waste Water Management Services Manager
68,366
2016
West Travis County Public Utility Agency
TX
General Manager
2016
Wyom Municipal Power Agency
WY
Manager of Accounting and Finance
16,500
2017
Albemarle County
VA
911 Executive Director
103,000
2017
Allegan County
MI
Executive Director of Finance
112,531
2017
Commonwealth of Virginia
VA
Chief Communications Officer
8,326,000
2017
Commonwealth of Virginia
VA
Chief Govemrnent Affairs Officer
8,326,000
2017
Commonwealth of Virginia
VA
Transportation Workforce Dev Manager
2017
Culpeper
VA
Finance Director
17,145
2017
Dona Ana County
NM
Department Heads
213,460
2017
Dona Ana County
NM
Information Technology Director
213,460
2017
Dumfries
VA
Community Development Director
5,168
2017
Dumfries
VA
Public Works Director
5,168
2017
Hampton Roads Regional Jail
VA
Superintendent
2017
Lake County
IL
Chief Information Officer
703,019
2017
Madison Metropolitan Sewerage District
WI
Department Heads
2017
Mecklenburg County
NC
Family Services Director
990,977
2017
Minneapolis
MN
Director of Labor Relations
400,070
2017
Norfolk
VA
Chief Marketing_Officer
246,139
2017
Norfolk
VA
City Assessor
246,139
2017
Norfolk
VA
Human Resources Director
246,139
2017
Orange County
NC
Director of Hsg, Human Rights & Comm Dev
140,352
2017
Orange County
NC
Health Director
140,352
2017
Orange County
NC
Solid Waste Director
140,352
2017
Raleigh
NC
Budget Director
431,746
2017
Salina
KS
Director of Finance
47,867
2017
Sherburne County
MN
Fiscal Supervisor
90,158
2017
Sumter County
FL
County Planner
105,056
2017 ,
Virginia Railway Express (VRE)
VA
Chief Financial Officer
2017
Wallingford
CT
Director of Public Utilities
45,135
2018
Arlington County
VA
Department Heads
224,906
Current
Albemarle County
VA
Finance Director (Partial)
103,000
Current
Dallas
TX
Mana Ing Director, Office of Homeless Solutions
1,258,000
Current
Denton
TX
Chief Procurement Officer/Compliance Director
123,099
Current
Sherburne County
MN
Information Technology Director
90,158
Current
Sumter County
FL
Public Works Director
105,056
SpringstedIWaters
Executive R e c r u i t m e t City of Lubbock, TX. Proposal to Prov de Executive Search ServicesII
Exhibit C
�. Rates and Fxne
The all-inclusive professional fee to conduct a recruitment is provided below and includes the cost of
professional services by the Recruitment Project Team Leader, the project support staff and all project -
related expenses such as advertising, preparation of the recruitment brochure, printing, candidate
background, reference and academic verification checks and travel expenses for on -site visits. Travel
expenses incurred by candidates for on -site interviews with the client are not the responsibility of SjW
and are handled directly by the client organization.
Each ail -inclusive professional fee will be billed in four installments: 30% of the fee will be billed at
the beginning of the recruitment; 30% at the implementation of Phase 1; 30% at the implementation of
Phase II; and 10% upon acceptance of an offer by the candidate. We are open to negotiate an alternative
payment schedule if selected for this recruitment.
All questions regarding the professional fees and project -related expenses should be directed to Chuck
Rohre, Senior Vice President at crohre(a?springsted.com or via phone at (214) 608-7477.
PHASE
DETAILED DESCRIPTION OF PROFESSIONAL SERVICES
FEE
Task 1— Candidate Profile Development/Advertising/Marketing
(includes one day on site by Lead Consultant)
Lead Consultant Hourly Rate — approximately 14 hours
$3,150
Phase I
Research/Project Management Staff Hourly Rate — approximately 16 hours
$1,700
Task 2 — Identify Quality Candidates
Lead Consultant Hourly Rate — approximately 14 hours
$3,150
Research/Project Management Staff Hourly Rate — approximately 16 hours
$1,700
Task 3 — Preliminary Screening & Initial Report to Client
Lead Consultant Hourly Rate — approximately 18 hours
$4,150
Research/Project Management Staff Hourly Rate — approximately 20 hours
$2,000
Phase 11
Task 4 — Reference Checks, Background Checks, Assessments and
Academic Verifications
Lead Consultant Hourly Rate — approximately 11 hours
$2,500
Research/Project Management Staff Hourly Rate — approximately 12 hours
$1,300
Task 5 — Final Process/On-Site Interviews with Finalists
(includes two days on site by Lead Consultant)
Phase 111
Lead Consultant Hourly Rate — approximately 14 hours
$3,150
Research/Project Management Staff Hourly Rate — approximately 16 hours
$1,700
Conclusion
Acceptance of offer by candidate
TOTAL NOT -TO -EXCEED PROFESSIONAL. FEES AND PROJECT RELATED EXPENSES
$24,500
AM subsequent recruiturents will be discounted by 10% during the course of a 12-month period.
i OPTIONAL SERVICES FOR CONSIDERATION I FEES I
On rare occasions, S1W is asked to provide additional search services that are not included
In this scope of service or to provide more than three on -site visits to the City. Additional
work specifically requested by the City which is outside of the scope of this project will be $220 per hour
invoiced at the hourly rate of $220 plus expenses. SjW will submit a written explanation of plus expenses
the additional services to be provided and the estimated hours that will be required prior to
commencing any additional services.
SpringstedIWaters
E x e C U l i +, e Recruitment e"r �+ w . 7x Proposal to Provide Eaecufhro Search Services L12
Triple Guarantee
Our Triple Guarantee is defined as: (1) A commitment to remain with the recruitment assignment until
you have made an appointment for the fees and tasks quoted in this proposal. if you are unable to make a
selection from the initial group of finalists, SJW will work to identify a supplemental group until you find
a candidate to hire. (2) Your executive recruitment is guaranteed for 24 months against termination or
resignation for any reason. The replacement recruitment will be repeated with no additional professional
fee, but only for project -related expenses. Candidates appointed from within your organization do not
qualify for this guarantee. This guarantee is subject to further limitations and restrictions of your state
laws. (3) SJW will not directly solicit any candidates selected under this contract for any other position
while the candidate is employed with your organization.
S p r i n g s t e d j Waters CRY of Ubbodk Tx Proposal to Provide 6rcwilre Search Services El
_xecutive Recruitment
C. .. •.
Understandim of the Work to be Performed
The City of Lubbock is looking for timely, well -managed and thorough executive search services in the
recruitment of various high-level management positions on an as needed basis.
Sf W will work with the City to understand the desired qualities and professional capabilities that are most
important to you in your selection of each high-level management position. This information helps us
represent the City organization and each position to well -regarded candidates, emphasizing the
opportunities for leadership and professional growth and presenting Lubbock as a vibrant and thriving
community in which to live.
There is significant competition for experienced local government managers today. We work with you to
develop a recruitment strategy that includes advertising and personalized, customer outreach. A
successful recruitment often depends upon the ability to reach out to successful managers who are not
necessarily seeking new employment to inform them of and encourage them to apply for each position.
These efforts are critical to ensuring that the City of Lubbock receives a good candidate pool.
SJW manages and tracks applicant information and provides regular communications updating the
applicants on the status of the project. Our communications are always professional and respectful.
We take pride in our ability to provide the City with complete information about the candidates,
expanding beyond their resumes to understand their experience, the leadership and management style they
will bring to your community and their motivation for seeking this position. We assist you in structuring
the interview process; we are present throughout the interviews and available to facilitate your
deliberations and negotiations with the top candidate.
Detailed Description of how the Recruitment is to be Conducted
I. The recruitment will be national and inclusive in nature, with a candidate pool of diverse,
experienced and talented individuals.
2. The communitylstaff survey will yield valuable insights regarding the desired characteristics of
the ideal candidate.
3. The recorded interviews will give additional insights, beyond "paper" qualifications and
streamline the identification of finalists.
4. The Management Style Analysis will ensure proper "fit" of the selected candidate.
5. The process will involve highly experienced recruiters with public sector backgrounds.
6. The process will be conducted in an ethical and transparent manner, consistent with applicable
employment law.
Benefits to the City
Selecting SJ W to conduct your executive recruitment provides the City of Lubbock with the following
benefits:
Comprehensive and Structured Process Our process is comprehensive and seamless, reflecting
our years of interaction with local government employers and prospective candidates.
S p r i n q st e d I Waters City of [mock, rx Fmposel to Provide Executive search 5ervica s, 14
Executive Recruitment
• Transparency SJW comes to the City of Lubbock without having any preconceived notions or
expectations about the City and prospective candidates. The SJW team works closely with the
City to make sure the process is transparent.
• Confidentiality Prospective candidates know that their application will be kept confidential,
allowing them to express interest in a position without jeopardizing their current employment.
Our reputation for ensuring candidate confidentiality as permitted by state and local law means
that the City of Lubbock can count on maximizing the number of qualified candidates interested
in each position.
• Candidate Recruitment — SJW actively recruits qualified candidates, drawing from our extensive
personal and professional connections with capable individuals around the state, region and
nation and assuring the City of Lubbock of its access to established managers and rising stars.
The ability to widely recruit for prospective candidates is one of the primary benefits of using
SIW.
• Focused Use of City's Time — SJW's comprehensive process incorporates the active participation
of City Manager, Human Resources Director or designees at key steps in the process. Our
process keeps elected officials fully advised and informed of all aspects of the process without
requiring them to expend large amounts of time in the search process or to put aside other
pressing issues facing the City.
• Minimize Staff Disruption — SJW's search process also minimizes disruptions to City staff, some of
whom may have additional duties in this time of transition. Because conducting a thorough
search can be time-consuming, SJW's involvement allows staff to stay focused on their primary
and assigned functions.
! Thorough Evaluation of Candidates - The City of Lubbock seeks high-level management
candidates of sound professional and personal character. SJW's process includes a thorough
evaluation of the final candidates, including detailed information from references and a careful
review of background records.
What Distinguishes Springsted I Waters from the Competition?
There are many reasons SJW has distinguished itself from its peers in public sector executive recruitment.
• We are exoerienced and passionate about what we do. Springsted I Waters executive
recruitment consultants are highly experienced and passionate about local government since all
have spent a significant part of their professional careers in senior leadership positions for cities
and counties. SJW has recruited and placed nearly 500 executive -level positions within cities,
counties and public and non-profit organizations since 2010.
• We are focused on exceedingyourexpectations. We believe in local government and want to
assist you and your organization in building a great team. We want your organization to hire us
again based on the success we achieve after the first time we work together.
• We believe that "ethical business�ractices" are a catalyst for success. These practices
include operating with transparency, responsiveness and sensitivity to the culture of your
organization while pursuing an unrelenting commitment to high quality and professional services.
• We believe in diversity! Our corporate core values and work environment reflect our broader
social aspirations for a diverse workforce, equal opportunity and cross-cultural respect. We take
responsibility for diversity in our organization, our recruitment strategy and our candidate pools.
We are corporate members of the National Forum for Black Public Administrators (NFBPA) and
Springsted IWaters
Executive R e c r u i l m e n t cny or Lubbock TX Proposal to Provide t xea,Nve Search Servicas. F
the Hispanic Network and are on their National Corporate ",dvisory Council. Springsted
Incorporated, our parent company, is a WBE.
We conduct a timely and high Quality recruitment that is within bud"t. For an all-inclusive,
not -to -exceed professional fee that includes the cost of professional services by the Recruitment
Project Team Leader, the project support staff, and all project related expenses such as advertising,
preparation of a recruitment brochure, background, reference and academic verification checks,
and travel expenses for up to three on -site visits, we work with you to establish a timeline, respond
to your organization's needs and to unexpected circumstances that may develop during the course
of a recruitment in order to expedite the recruitment, but not at the expense of finding high quality
candidates for your organization.
We utilize the latest technologies that uniquely sets us apart. Technology plays an important
role in the Springsted , Waters search process. From our proprietary video interview system and
our Man agement/Leadership Style Assessment Analysis to our proprietary on-line application
system, we efficiently manage candidate information and provide the hiring entity with unique
information about the candidate's leadership management style and ability to respond
extemporaneously to video questions.
• We offer a "Triple Guarantee" that commits our company to your organization's success.
1. ll'e remain fr�crrsed Jo assi,eJ iriJ/r turrr c.recrrtire recrrritnrent tnNil��ou make un
appointment!
?, lye bnrarantee your executive recritilmentfor 24 months against termination or
resignation far any reason or we come back to fill the position for• no additional
professional fee.
3. We frill not direcIly solicit air -v candidates selected under this contract for another
position while the candidate is employed frith your organ=atlon.
Work Plan
Task l: Recruilmeirl Brochure Development and Advertising
The development of a comprehensive recruitment brochure that includes a profile of the ideal candidate is
an important first step in the recruitment process. This profile includes the required academic training,
professional experience, leadership, management and personal characteristics related to the success of the
candidate in each position. The recruitment brochure will also have a profile that captures the essence of
the City as a highly -attractive venue for the successful candidate to live and work.
To prepare the recruitment brochure, the Recruitment Project Team Leader will come on site to meet with
the City Manager and Human Resources, or designee to discuss the required background, professional
experience and management and leadership characteristics for each City position. We meet with the City
to broaden our understanding of the position's leadership and management requirements, current issues,
strategic priorities and to identify expectations for the position. [See example of a recruitment brochure
in Appendix I.]
Information obtained from these meetings, coupled with our review of the job description and other City
documents, is used to prepare a position and candidate profile. The completed profiles will be approved
by the City Manager before recruitment begins. The position and candidate profiles will be central to our
recruitment strategy and outreach to candidates.
Sp r i n g st e d I Waters Cdy or Lubbock, nc Proposal to Prov)de EmAive search services 16
Executive Recruitment
The Recruitment Project Team will also work with the City of Lubbock to develop an advertising and
marketing strategy to notify potential candidates about each vacancy and conduct an open recruitment that
encourages applications from a talented and diverse pool of candidates. Our Team will place ads in
appropriate professional publications, websites and local print media, if required. Additionally, S; W has a
highly -accessed website that has a special location attracting many potential candidates to upload their
resumes. The aggressive advertising and marketing campaign for top talent will include national, state,
regional and local elements as determined during our initial meetings with the City's representatives. Our
customized mailing list, selected from our extensive database and contacts collected at appropriate public
sector conferences, will be utilized to further promote the position.
Project Mllestone
Deliverables
Estimated duration
. Onsite interview with the City.
. SJW will receive information regarding the
Position profile and recruitment
City's budgets, organizational charts,
brochure development.
images, logos, etc.
2 Weeks
. Develop draft documents (Recruitment
Brochure, Advertisement, Marketing
Letter and Timeline).
Approve brochure, commence
• Brochure sent to the City for final
approval.
advertising and distribute
marketing letter.
• Commence advertising and distribution of
2 Weeks
recruitment brochure.
Task II: Execution of Recruitment Strategy arid Identification of Quality Candidates
Utilizing the information developed in Task 1, SJW will identify and reach out to individuals who will be
outstanding candidates for each position. Often, well -qualified candidates are not actively seeking new
employment and will not necessarily respond to an advertisement_ However, if a potential candidate is
presented with the opportunity directly and in the proper manner, he or she may apply. We take pride in
our ability to locate highly qualified candidates across the nation based on the professional contacts and
relationships we have developed and maintained over many years.
These efforts will be supplemented by the creation of an appropriate database utilizing our extensive,
interactive applicant database for each position. This will provide the SJW Team with the ability to
customize applicant flow and tracking, communication with applicants and conduct database inquiries for
candidates based on characteristics important to the City such as geographic location, particular
experience, expertise and credentials.
During this part of the process the Recruitment Project Team will work with the City Manager, Human
Resources Director and designated staff to reach consensus on the leadership and management style for
the ideal candidate for each position. Our research will determine the key competencies, work values and
leadership / management style for the position and match the candidates to each attribute.
Each candidate submitting a resume is sent a timely acknowledgement by our Team, including an
approximate schedule for the recruitment. Throughout the recruitment process, communications are
maintained with each candidate regarding information about the recruitment progress and their status in
the process. We take pride in the many complimentary comments made by candidates regarding the level
of communication and the professional manner in which they are treated during our recruitments
Springsted (Waters
Executive Recruitment city of Lubbock Tx Proposal to Provide £xensiive Search Services
Project Milestone Dellverables
• Online data collection and profile development.
• Development of interactive searchable
applicant database for recruitment of each
position.
Execution of recruitment strategy . SJW performs direct outreach to prospective
and candidate outreach. candidates identified in the recruitment
strategy.
• Utilization of extensive applicant database to
identify applications and review applicant pool
for competenciesldemographics.
Task III. Screening of Applicants and Reco,nmendation of Semi -Finalists
Estimated Duradon
4 — 5 Weeks
In Task III the Recruitment Project Team, under the direction of Chuck Rohre, will screen the candidates
against the criteria within the position and candidate profiles and develop a list of semi-finalists for
recommendation to the City Manager.
The most promising applicants will receive a candidate essay questionnaire to complete that will provide
additional information about the candidates' background and experience. We will then narrow the list to
a group of 8-10 semifinalists for your review and to select finalists.
Another unique aspect of our recruitment process is our use of online recorded interviews for the screening
process. Responses are timed and questions are not provided in advance. This tool allows our Team to
develop a more comprehensive understanding of the candidate's ability to think "on their feet" as well as
their personal and professional demeanor. This virtual interview can be scored by individual selection
team members as well as the consulting team for later review and comparison.
Our Team will provide an online link for the City Manager and others designated who have input into the
hiring decision, allowing them to review and rate the recorded responses. This provides the organization
with additional candidate assessments that can be customized to fit the unique needs of your City.
Throughout the process, you will have access to our Master Applicant List (MAL), which will provide
pertinent data for each applicant.
Project Milestone Deltverables ' -
. SJW compares applications to the approved
candidate profile developed in our searchable
applicant database.
SJW develops customized candidate
questionnaire & due diligence questionnaire to
Applicant screening and provide to applicants who most closely meet the
recommendation of semifinalists.
candidate profile.
• Top 10-15 candidates identified as semi-
finalists.
• Semi -Final Report is prepared, including the
brochure, master applicant list, cover letter,
resume and completed questionnaire of
candidates to be considered.
(Estimated Ouration
2 Weeks
SpringstedIWaters
Exectilive Recruitment cry o+ Lubbock, TX. Proposal to Provide Executive Search
• SJW and the City review and rate video
interviews.
• S" sends links to City to review the aggregate
responses and ratings.
• Semi-finalists complete candidate management
style assessment, responses are reviewed, and
interview questions are developed,
. Recruitment Project Team Leader meets with
City Manager to review recommended semi-
finalists. City Manager and designated staff
select finalists for on -site interviews.
Task IV. Conducting Background Checks, Reference Checks and Academic Verifications
When the City approves of a group of finalists for on -site interviews, SJW will begin the process of
conducting reference checks, background checks and academic verifications. A Confidential Reference
Report is prepared for each finalist to complete our understanding of his/her management and leadership
characteristics and professional work performance.
For the background checks, SJW will develop information on the candidates in the following areas:
• Consumer Credit
• City/County Criminal
• City/County Civil Litigation
• Judgment/Tax Lien
• Motor Vehicle
• Educational Verification
• Bankruptcy
• State District Superior Court Criminal
• State District Superior Court Civil Litigation
• Federal District Criminal
• Federal District Civil Litigation
To ensure that our quality standards are maintained, we require a minimum of ten business days
between lire time that you select the finalists for on -site interviews and when we submit the candidate
documentation foryourfinal interview process.
Projacit milestone r
Deliverables
Estlrnated Duration
Finalists complete supplemental
- Finalists complete narrative of their most
work products.
significant professional achievement and a
1 Week
critical problem analysis.
- SJW confirms interviews with candidates.
Design final process with City for
on -site interviews with finalists.
- Travel logistics are scheduled for the
1— 2 Days
candidates.
Background checks, reference
- SjW completes background checks, reference
checks and academic
checks and academic verifications for finalists.
2 Weeks
verification.
Task V.- Final Interview Process
Upon completion of Task IV, we will work with you to develop the final interview process. We will
provide documentation on each of the finalists which will provide the highlights of their professional
experience and leadership/management profile (Gap Analysis) as well as a summary of the results of the
reference checks, background checks and academic verifications_ In addition, the Final Report will
S p r i n g st e d f W a t e r s City o1 Lubbock, t7L Proposal to Provide Execdve Search Services
Executive Recruitment
include guidelines for interviewing the candidates, suggested interview questions and a candidate
assessment process for your interview panel(s).
The Recruitment Project Team Leader will be available during the final interview process to answer
questions about the candidates and, if requested, assist with the final evaluation of the candidates. In
addition, if the City requests the service, we will assist you with the development of a compensation
package and related employment considerations and assist with the negotiation of an employment
agreement.
Project Milestone
Delhverables
Estimated Duration
. Final Report is prepared, including brochure,
interview schedule, cover letter, resume,
Final Report prepared and
candidate questionnaire, two examples of
delivered to City.
candidates' mast significant professlonal
1 Day
achievements, suggested interview questions,
candidate assessment form and management
style probing questions.
- Interviews are scheduled.
On -site interviews with finalists.
• Recruitment Project Team Leader attends client
1— 2 Days
interviews and is available to participate during
deliberations of candidates.
. If requested, SJW participates in candidate
employment agreement negotiations.
Offer made I accepted.
. SJW notifies candidates of decision.
1— 2 Days
- SJW confirms final process close out items with
the City of Lubbock
Strategy for Recruitment of Diverse Candidates
Our corporate core values and work environment reflect our broader social aspirations for a diverse
workforce, equal opportunity and cross-cultural respect. We have established strong and credible
networks with minority and female leaders nationwide. In addition, we are corporate members of the
National Forum for Black Public Administrators (NFBPA) and the Hispanic Network and are on their
National Corporate Advisory Council. We participate in their membership events on a regular basis.
To that end, we take responsibility for diversity in our organization, our recruitment strategy and our
candidate pools. In each recruitment, we will use our established networks to make direct and personal
contacts with prospective minority and female candidates and encourage them to consider the City of
Lubbock's various positions. Because of our performance record in presenting a diverse applicant pool,
these prospective candidates know they will be fairly considered in the process.
Springsted I Waters, is committed to ensuring equitable participation in our business and employment
opportunities without regard to race, color, religion, gender, national origin, age, disability, veteran status,
marital status or sexual orientation. As a leader in the executive recruitment industry, we take positive
actions to prevent and to remedy any discriminatory effects of business and employment practices.
Springsted I Waters is a WBE.
Springsted I Waters Gty of Lubbock TX. Proposal to Prowle Executive Search Services 2Q
Executive Recruitment
Timeline
Below is an estimated Timeline for an executive recruitment process. You will be asked during the first
on -site meeting to review and approve a Timeline for the recruitment project. It is our intent to conduct
the recruitment expeditiously, but not at the expense of finding high -quality candidates for you.
CITY OF LUBBOCI , TX
EXECUTIVE RECRUffMENT
PRELIMINARY TIMELINE EXAMPLE
The following Timeline represents a preliminary schedule for your executive recruitment based on a commencement
date of October 30, 2017. Actual target dates will be developed in consuftation with and approved by the City
Manager and Human Resources, or designee for each recruitment.
Project Milestone
Deliverables
Target Date
- SJW completes on -site interviews to develop
candidate profile and recruitment brochure; the City
approves ad placement schedule and timeline.
Profile development,
- SJW sends draft recruitment brochure to the City.
advertising and candidate
- The City returns draft recruitment brochure (with
October 30 —
November 13
outreach.
edits) to SJW.
- SJW commences executive recruitment advertising
and marketing.
_
- Online data collection and profile development.
- SJW commences formal review of applications and
sends most promising applicants a Candidate
Questionnaire to provide additional information
about background and experience. Candidates
complete recorded interview online.
Applicant screening and
- SJW completes formal review of applications and
assessment and
sends selected resumes and questionnaire
recommendation of semi-
responses to the City for review. Also, candidates'
November 13 — 28
finalists.
recorded interviews are presented.
. Semi-finalists complete candidate management
style assessment and responses are reviewed and
interview questions are developed.
. SJW meets with the City and recommends semi-
finalists; the City selects finalists for on -site
interviews.
Comprehensive background
check, academic verifications,
- SJW completes reference checkslbackground
December 6
and reference checks
checks/ academic verification on finalists.
completed for finalists.
On -site Interviews with
- SJW sends documentation for finalists to the City.
Week of December 11
finalists.
The City conducts on -site interviews with finalists.
Employment offer made 1
- The City extends employment offer to selected
Week of December 18
accepted.
candidate.
Springsted lWaters L�
Executive Recruitment c 01 Lubbock, Tx Proposal to Pooviee Executive Search Sennces. 11
5
Exhibit D
Executive Search Services
CITY OF LUBBOCK, TEXAS
RFP 18-13697-MA
III. INSURANCE
SECTION A. Prior to the approval of this contract by the City, the Contractor shall furnish a completed
Insurance Certificate to the City, which shall be completed by an agent authorized to bind the named
underwriter(s) to the coverages, limits, and termination provisions shown thereon, and which shall furnish
and contain all required information referenced or indicated thereon. THE CITY SHALL HAVE NO DUTY
TO PAY OR PERFORM UNDER THIS CONTRACT UNTIL SUCH CERTIFICATE SHALL HAVE
BEEN DELIVERED TO THE CITY.
INSURANCE COVERAGE REQUIRED
SECTION B. The City reserves the right to review the insurance requirements of this section during the
effective period of the contract and to require adjustment of insurance coverages and their limits when
deemed necessary and prudent by the City based upon changes in statutory law, court decisions, or the
claims history of the industry as well as the Contractor.
SECTION C. Subject to the Contractor's right to maintain reasonable deductibles in such amounts as are
approved by the City, the Contractor shall obtain and maintain in full force and effect for the duration of
this contract, and any extension hereof, at Contractor's sole expense, insurance coverage written by
companies approved by the State of Texas and acceptable to the City, in the following type(s) and amount(s):
TYPE AMOUNT
I. Worker's Compensation Statutory
or
Occupational Accident (Non Subscriber) $1,000,000/person and $3,000,000
Aggregate
AND
Employers Liability $500,000
2. Commercial General (public) Liability insurance including coverage for the following:
a. Premises operations
b. Independent contractors
c. Products/completed operations
d. Personal injury
e. Advertising injury
f. Contractual liability
g. Medical payments
3. Comprehensive Automobile
Liability insurance
a. Owned/leased vehicles
b. Non -owned vehicles
c. Hired vehicles
Combined single limit for
bodily injury and property
damage of $500,000 per
occurrence or its equivalent.
Combined single limit of $500,000
including bodily injury and property or its equivalent.
The City of Lubbock shall be named a primary additional insured with a waiver of subrogation in
favor of the City on all coverage's. All copies of the Certificates of Insurance shall reference the RFP or
proposal number for which the insurance is being supplied.
ADDITIONAL POLICY ENDORSEMENTS
The City shall be entitled, upon request, and without expense, to receive copies of the policies and all
endorsements thereto and may make any reasonable request for deletion, revision, or modification of
particular policy terms, conditions, limitations, or exclusions (except where policy provisions are established
by law or regulation binding upon either of the parties hereto or the underwriter of any of such policies).
Upon such request by the City, the Contractor shall exercise reasonable efforts to accomplish such changes
in policy coverages, and shall pay the cost thereof.
REQUIRED PROVISIONS
The Contractor agrees that with respect to the above required insurance, all insurance contracts and
certificate(s) of insurance will contain and state, in writing, on the certificate or its attachment, the following
required provisions:
a. Name the City of Lubbock and its officers, employees, and elected representatives as additional
insureds, (as the interest of each insured may appear) as to all applicable coverage;
b. Provide for 30 day notice to the City for cancellation, nonrenewal, or material change;
c. Provide for notice to the City at the address shown below by registered mail;
d. The Contractor agrees to waive subrogation against the City of Lubbock, its officers, employees, and
elected representatives for injuries, including death, property damage, or any other loss to the extent
same may be covered by the proceeds of insurance;
e. Provide that all provisions of this contract concerning liability, duty, and standard of care together
with the indemnification provision, shall be underwritten by contractual liability coverage sufficient
to include such obligations within applicable policies.
NOTICES
The Contractor shall notify the City in the event of any change in coverage and shall give such notices not
less than 30 days prior the change, which notice must be accompanied by a replacement CERTIFICATE OF
INSURANCE.
All notices shall be given to the City at the following address:
Marta Alvarez, Director of Purchasing and Contract Management
City of Lubbock
1625 131h Street, Room 204
Lubbock, Texas 79401
SECTION D. Approval, disapproval, or failure to act by the City regarding any insurance supplied by the
Contractor shall not relieve the Contractor of full responsibility or liability for damages and accidents as set
forth in the contract documents. Neither shall the bankruptcy, insolvency, or denial of liability by the
insurance company exonerate the Contractor from liability.
CITY OF LUBBOCK, TX
Chapter 2270 Prohibition on Contracts with Companies Boycotting Israel
House Bill 89, adopted by the 85'h Legislature, created §2270.001, Texas Government Code, Section Subtitle F,
Title 10, requires a company entering to a contract with a governmental entity or state agency to verify that the
company: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. (Effective
September I, 2017)
1, the undersigned agent for the company named below, certify that the Company does not boycott Israel and will
not boycott Israel during the term of the contract.
COMPANY NAME:
Signature of Company Official:
Date Signed: October 12, 2017
Printed name of company official signing above: Bonnie C. Matson, Principal
NOTE: TI IIS FORM MUST BE COMPLETED AND INCLUDED IN WITI I TI IE RIDWROPOSAL
NE
Liability Insurance
Endorsement
Policy Period AUGUST 11, 2017 TO AUGUST 11, 2018
Effective Date AUGUST 11, 2017
Policy Number 3534-25-68
Insured SPRINGSTED INC.; SPRINGSTED INVESTMENT
ADVISORS, INC.; WATERS AND COMPANY, INC.
Name of Company FEDERAL INSURANCE COMPANY
Date Issued AUGUST 13, 2017
v(i.,a,.;;M.IN^Jb"dJ:;:7:�....w..ia•wwwH��ir..'1:1iYT.:.:ro:.:::::r,1U:a+m�onv�cwawxiKKidK r .Y:'-^.:1:%7C .mw.w 'U.-'SSSca:aven+m f �aitlfttl'—
This Endorsement applies to the following forms:
GENERAL. LIABILITY
Under Who Is An Insured, the following provision is added.
Who Is An Insured
Additional Insured - Persons or organizations shown in the Schedule are insureds; but they are insureds only if you are
Scheduled Person obligated pursuant to a contract or agreement to provide them with such insurance as is afforded by
Or Organization this policy,
However, the person or organization is an insured only:
• if and then only to the extent the person or organization is described in the Schedule;
• to the extent such contract or agreement requires the person or organization to be afforded
status as an insured;
• for activities that did not occur, in whole or in part, before the execution of the contractor
agreement; and
• with respect to damages, loss, cost or expense for injury or damage to which this insurance
applies.
No person or organization is an insured under this provision;
• that is more specifically identified under any other provision of the Who Is An Insured
section (regardless of any limitation applicable thereto).
• with respect to any assumption of liability (of another person or organization) by them in a
contract or agreement. This limitation does not apply to the liability for damages, loss, cost or
expense for injury or damage, to which this insurance applies, that the person or organization
would have in the absence of such contract or agreement.
R{f'#:`.YN•£6i:'i� .'"�«".t>7k''.A"�'«`Rr..'6.":i Y'!'Y:.i?^�;lfi:'@szRS%9f�kK??;Y:�:1%f�S:#7.9S�.�A°.rK'. -:3e4L'db c.'F'+w�k.°.R'�' .'.,:YT. .:`.i4{ri %�ti �Sry.::;%i$
Liability Insurance Additional Insured - Scheduled Person Or Organization continued
Form 80.02-2367 (Rev. 5-07) Endorsement Page 9
Liability Endorsement
(continued)
Under Conditions, the following provision is added to the condition titled Other Insurance.
Conditions
Other Insurance — If you are obligated, pursuant to a contract or agreement, to provide the person or organization
Primary, Noncontributory shown in the Schedule with primary insurance such as is afforded by this policy, then in such case
Insurance — Scheduled this insurance is primary and we will not seek contribution from insurance available to such person
Person Or Organization or organization.
...::oYGx<';i}+f'//ir.'X'�.afvFA+xw�' )Sr;•v.'rY.:r.:"'"',.:fdais4ilx,2`.;in'�,•>"1.4�"i.>.�Gx91o»X4G':o>i%,�irtts0�,!;tSZMc'J.fat;l::f: fstt.•'ifo�saCoY6s:�:s•Y....<7�Sfzkt�rd,sWx�R:S:;i:::�: ;:•:Xrir.`.,Cst::sYs'riz:;i
Schedule
PERSONS OR ORGANIZATIONS THAT YOU ARE OBLIGATED, PURSUANT TO
A CONTRACT OR AGREEMENT, TO PROVIDE WITH SUCH
INSURANCE AS IS AFFORDED BY THIS POLICY.
All other terms and conditions remain unchanged.
Authorized Representative Q'__0NV__4a
Liability Insurance Additional Insured -Scheduled Person Or Organization last page
Form 80-02-2367(Rev. 5-07) Endorsement Page 2
CERTIFICATE OF INTERESTED PARTIES
FORM 1295
1 of 1
Complete Nos. 1- 4 and 6 if there are interested parties.
Complete Nos. 1, 2, 3, 5, and 6 if there are no interested parties.
OFFICE USE ONLY
CERTIFICATION OF FILING
Certificate Number:
2017-283774
Date Filed:
11/14/2017
Date Acknowledged:
11/14/2017
1 Name of business entity filing form, and the city, state and country of the business entity's place
of business.
Springsted Waters Incorporated
Addison, TX United States
2 Name of governmental entity or state agency that is a party to the contract for which the form is
being filed.
City of Lubbock, TX
3
Provide the identification number used by the governmental entity or state agency to track or identify the contract, and provide a
description of the services, goods, or other property to be provided under the contract.
TBD
Executive Search Services
4
Name of Interested Party
City, State, Country (place of business)
Nature of interest
(check applicable)
Controlling I
Intermediary
5
Check only if there is NO Interested Party. ❑
X
6
AFFIDAVIT I swear, or affirm, under penalty of perjury, that the above disclosure is true and correct.
Signature of authorized agent of contracting business entity
AFFIX NOTARY STAMP / SEAL ABOVE
Sworn to and subscribed before me, by the said this the day of
20 , to certify which, witness my hand and seal of office.
Signature of officer administering oath Printed name of officer administering oath Title of officer administering oath
Forms provided by Texas Ethics Commission www.ethics.state.tx.us Version V1.0.3337
CERTIFICATE OF INTERESTED PARTIES FORM 1295
l of l
Complete Nos. 1- 4 and 6 if there are Interested parties.
OFFICE USE ONLY
Complete Nos. i, 2, 3, 5, and 6 if there are no interested parties.
CERTIFICATION OF FILING
Certificate Number
i Name of business entity filing form, and the city, state and country of the business entity's piece
of business.
2017-283774
Springsted Waters Incorporated
Addison, TX United States
Date Filed:
11I142017
2 Name of governmental entity or state agency that is a parry to the contract for which the form is
being filed.
City of Lubbock, TX
Date Acknowledged:
3 Provide the identification number used by the governmental entity or state agency to track or Identify the contract, and provide a
description of the services, goods, or other property to be provided under the contract.
TBD
Executive Search Services
4
Name of Interested Parry
City, state, Country (place of business)
Nature of Interest
(check applicable)
Controlling
Intermediary
6 Check only if there is NO Interested Party.
6 AFFIDAVIT I swear, or affirm, un r anal of p ry perjury, that the above disclosure Is true and coned
EEN DARCY FULLER
;NotmyPublic: -Minnesota Pu
F�ipYaa Jan 37, 2020
gnature of authorized hoent of contracting business entity
AFFIX NOTARY STAMP! SEAL ABOVE
Sworn to and subscribed before me, by the said Bonnie C. Matson this the 14th day or November ,
20 17 , to certify which, witness my hand and seal of office.
".4111W & Maureen D. Ftiller Office Coordinator
nature of officer admiMstering oath Printed name of officer administering oath Title of officer administering oath
Forms provided by Texas Ethics Commission www.ethics.state.tx.us Version V1.0.3337
CERTIFICATE OF INTERESTED PARTIES
FORM 1295
loll
Complete Nos. 1- 4 and 5 if there are Interested parties.
OFFICE USE ONLY
Complete Nos.1, 2, 3, 5, and 6 if there are no Interested parties.
CERTIFICATION OF FILING
Certificate Number:
1 Name of business entity filing form, and the city, state and country of the business entity's place
of business.
2017-276964
Springsted Waters Incorporated
Addison, TX United States
Date Filed:
10/26/2017
2 Name of governmental entity or state agency that Is a party to the contract for which the form is
being filed.
City of Lubbock, TX
Date Acknowledged:
3 Provide the identification number used by the governmental entity or state agency to track or Identity the contract, and provide a
description of the services, goods, or other property to -be provided under the contract.
18-13679-MA
Executive Search Services
4 Name of Interested Pa
Party
City, State, Count lace of business
ty, Country (p )
Nature of interest
(chock applicable)
Controlling
Intermediary
5 Check only If there is NO Interested Party.
X
6 AFFIDAVIT I
of perjury, that the above disclosure is true and correct.
Zpenalty
MAUREEN DARCY FULLER
Notary Pub lic-Minnesota
9`wMy
ocmiNmbn E�MM Jan ai, 2vm 00
Signature o autfro zed agent of contract fig business entity
AFFIX NOTARY STAMP /SEAL ABOVE
}�''I�,�,,., ,,t /� .�p�,,,
Sworn to and subscribed before me, by the said /cam! I n 1 e Nil r Y�fti., this the �6 day of vlfo
20_L_7 to certify which, witness my hand and seal of office.
� ��� U . �� f• 2 urd /•ria fir'
f Ignalure of officer administering oath Printed name of officer administering oath Title of officer administering oath
corms provioeo cy I exas tames Commission www.etnics.state.tx.us Version V1.0.3337