HomeMy WebLinkAboutResolution - 2005-R0308 - Approve Lubbock Emergency Communication Disctrict Budget FY 2005-2006 - 07_14_2005Resolu06A No. 2005-R0308
July 14, 2005
Item 21
RESOLUTION
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the Mayor of the City of Lubbock BE and is hereby authorized to approve
the Lubbock Emergency Communication District Budget for Fiscal Year 2005-2006.
Documents incorporating this budget are incorporated in this Resolution as if fully set
forth herein and shall be included in the minutes of the City Council.
Passed by the City Council this 14th day of
ATTEST:
- f� kt� -e.- Rebecca Garza, City Secretary
rohn M. Knight l/
Assistant City Attorney
as/CityAtt/John/Resolutions/LECD05-06
July 5, 2005
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Lubbock Emergency
Communication District
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"...to provide the best possible, trouble free 9-1-1 network
for the citizens we serve... "
Fiscal Year 2005-2006
Proposed Budget
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
Table Of Contents
FY 2005-2006 BUDGET
AgencyOverview........................................................................................1
Significant Activities FY 2005-2006...........................................................7
Budget Narrative
District Operations ................... .............. .... .......................9
Database....................................................................................15
LECDQuarterly.............................................................................22
Information Systems......................................................................23
Public Education Program.............................................................25
PSAPSupport ..................................... ......... .............. ... .27
FY 2005-2006 Revenue Forecast.............................................................38
Charts 1 & 2 — Revenue Comparison............................................39
Chart 3 — Revenue vs. Expenses..................................................40
Financial Charts
Chart 4 - Budget Breakdown...........................................................41
Chart 5 - Budget Breakdown/PSAP Support ..................................42
Chart 6 - Budget Breakdown/District Operations ...........................43
9-1-1 Calls
Chart7 - PSAP..............................................................................44
Chart 8 - 9-1-1 Calls for Service...................................................45
Proposed Budget 2005-2006
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
ITEM
PROPOSED 2005-2006 BUDGET
TOTAL BUDGET TOTAL BUDGET
2004-2005 2005-2006 DESCRIPTION
I
Wireline
$960,300'
_
Wireless _---`---�--
_ _
$870,000
Interest
_
-
$103,000
_
TOTAL PROJECTED REVENUE
i
$1,933,300
From Reserves-
$570,286�-
TOTAL ALLOCATED FUNDS
SALARYIEMPLOYEE EXPENSE
Salaries - Full Time _ _
Salaries - Part Time -
Retirement Expense
_ . _. __._._._.. _._._ ..._ __. $303,700; -
- _ - -_ $29,3501 --
$2,503,58
- $315,000, Page 9,15-17,19-23,25,33
$18,700 1 Page 9,20-21 ---
$28,500 1 Page 9
- _ _---_
Insurance Benefit _
rk Woers' Compensation
TEC - Unemployment - ._._
FICA - Benefit
_ _- ____118.4001
$51,000
$1,100
_ . .. _ _ $1,700
- $26,000;
$52,300
Page 9
_
_
- _
-- $1,39q[Fage
$1,6001Page
_ $26,500
9
10 - -
Page 10-
Payroll Service_
$1,000
-
$1,000
Page 10
- - _-
Pre -Employment Expense
$3,000
$3,000
Page 10
_
Other Benefits---
$5,000
$5,000
Page 10
TOTAL SALARY/EMPLOYEE EXPENSE
$440,250
$452,900
_
-
SUPPLIES
_
Office/Operating-Su-pp-lies
$2,500
$2,500
Page 10,15,23
Other Supplies
$4,000
$4,000
Page 10
Educational Supplies
$1,100
$1,100
Page 10,24
_
Postage
_
$2,000
$1,200
Page11,15,22
_-- - -
Mapping Supplies_
--_
-
$1,000
$1,000
Page 11,21
-_ - -
Printing -
$2,200
$2,500
-
Page 11,15,22
TOTAL SUPPLIES
$12,800
_ $12,300
MAINTENANCE _
-
Office Equipment Maintenance
$1,000
$1,5001
Page 11,23
_
Computer Equipment Maintenance
$12,200
$11,700
Page 11,23,24
Facility Maintenance
-
$800
$4,000
Page 11
-_-
Small Tools & Equipment
$600
$700
Page 11,23
- -_ -_-1
Rent/Lease Machinery _ -
TOTAL MAINTENANCE
OTHER SERVICES/EXPENSES__
_-- $3,000
$17,600
$3,000
Page 11
$20,900
_
Rent/Lease_Facilities
_
$46,000
$46,500
Page 12
____
Lobbyist Services_ _ _ _
Legal Services -
_v
_
__- $3,000
-_ $13,600
-
-
- $3,600
$18,400
Page 12
Page 12
-
Accounting Services
-
- $5,000
$5,000
Page 12
-_- _
Public Education
$37,100
$34,050
Page 12,25
Services -
$6,000
$3,000
Page 12,24
_Professional
- --- ----_ --- --_-
Telephone
__
-- $12,500
$11,500
Page 12
_
Professional Dues and Memberships
-- -�-
$2,000
$2,600
-
Page 13
Travel ---_ ----- ---
$17,700
_
$17,700
-
Page 13,18 -
$8,300
_!
-
$8,300
Page 13,18,24
Insurance_
$9,000
$9,0001Page
13
_ - - - - _ --__
Vehicle Expense
_ _
$12,200
$12.2001 Page 13-
TOTAL OTHER SERVICES/EXPENSES
$172,4001
$171,8501
CAPITAL
_
__
Office Fumitur_e
- $1,000
$1,000 Page 13
_-
Communication Equipment
_ $18,000
-
$1,0001Page 13
_ -
Computer Equipment _Capital Improvements
-_ - $1,800
_
$01Page 23 _
Computer Equipment - Replacement
$4,0001
$7,700 Page 14,23
TOTAL CAPITAL
$24,8001
$9,700
TOTAL DISTRICT OPERATIONS
' $667,8501
$667,6501
EQUIPMENT REPLACEMENT FUND-LECD
+ 14,3191
11,936 Page 14
2005-2006 Proposed Budget.xis
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
_ PROPOSED 2005-2006 BUDGET
TOTAL BUDGET
TOTAL BUDGET
ITEM ; 2004-2005
2005-2006
DESCRIPTION
Other PSAP Support
----- ----
--- -1 - $416,2001
Recurring Charges
$448,500
Page 29 -- _---
Maintenance Charges _ _—- $1,161,500
$326,000
Page 30-32
Telecommunicator Training/Travel --- $12,500
-
$15,000
Page 33
Catastrophic Contingency $100,000
$100,000
Page 34
Street Signs - — -- — --- -- -_ — !- -- -- ------ $10,500 $7,500 Page 17,34
---_--_
Intergovernmental Aerial Mapping - -- - --- - -_ --_ _- — $5.000!Page 34
__
Equipment Replacement Fund-PSAP- $430,000jPage 34
Total Other PSAP Support - $1,700,7001 $1,332,0001
Projects
_
Wireless Implementation $1,200,000
P _ _ _-- .. _ . _ _ $100,000IPage 35
Emerging Technologies $300,000; Page 35
PSAP Grant Funding $129,600I $75,000;Page 35
CLEC Audit $17,0001Page 35-36
- -- _ -- ---_i
Total Projects $1,329,6001 $492,000 _
TOTAL PSAP SUPPORT $3,030,300 $1,824,000
TOTAL
$3,712,4691
$2,503,586
2005-2006 Proposed Budget.xis
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
AGENCY OVERVIEW
Background
The creation of the Lubbock Emergency Communication District was approved by
an overwhelming vote of the public in 1986. Authority to create the District was
provided in Vernon's Texas Civil Statute 1432e (later codified in Texas Health and
Safety Code Section 772.301 through 772.329, the Emergency Telephone
Number Act for Cities with population over 20,000.)
The District's mission upon creation was to establish 9-1-1 as the primary phone
number to be used in an emergency in Lubbock County and the Emergency
Telephone Network associated to provide the Enhanced 9-1-1 Service. All political
subdivisions within Lubbock County assisted in this mission by establishing eight
(8) Public Safety Answering Points (PSAPs) to receive emergency 9-1-1 calls. Our
mission continues, but now in a different form.
"The mission of the Lubbock Emergency Communication District is to
provide the best possible, trouble free network for the citizens we
serve to access emergency services by dialing 9-1-1; to provide the
best tools (equipment and information) to each service provider
agency that will enhance their ability to provide public safety
services; and to educate the public on the effective and appropriate
use of the 9-1-1 network."
The City of Plainview joined the Lubbock Emergency Communication District
through an interlocal agreement in January 1989.
A six member Board of Managers oversees the Lubbock Emergency
Communication District. Two appointments to the Board are made by the City of
Lubbock, one by the County of Lubbock, one by the City of Slaton, one at -large
appointment (made by the other Board Members), and one ex-officio member
representing SBC, the primary telephone service provider in Lubbock County.
Enhanced 9-1-1 operations started within LECD boundaries on January 27, 1989.
Since that time more than 2.5 million 9-1-1 calls have been handled by the Public
Safety Answering Points (PSAPs) supported by LECD.
The 9-1-1 call taking equipment at each of the PSAPs supported by LECD was
replaced with Vesta 9-1-1 standard telephony/computer equipment in fiscal years
1999-2000 and 2000-2001. This project replaced the original 9-1-1 call taking
equipment that was installed in January of 1989. In fiscal year 2003-2004 all of
the monitors used in the seven (7) PSAPs using the Plant Equipment, Inc Vesta
software were replaced. The replacement monitor is an LCD type which should
Proposed Budget 2005-2006 Page 1
resist the "bum in" problem suffered with the previous CRT type monitors. In fiscal
year 2004-2005 all of the workstations and servers at the seven (7) PSAPS using
the Plant Equipment, Inc Vesta software were replaced with current technology
equipment. This new equipment included faster processors, larger hard drive,
more RAM and dual monitor video cards. ALI queries are now being sent out
through a computer program known as EAS. This program also reformats the
incoming ALI responses so that they all appear the same to the dispatcher. This
same program will give LECD the ability to use TCP/IP to make ALI requests and
receive ALI responses.
In fiscal year 2000-2001, all of the Wireless Service Providers within the District
began providing Wireless E9-1-1 Phase 1 Service. In fiscal year 2002-2003
Wireless Phase II implementation began. In fiscal year 2004-2005, all six (6) of
the major Wireless Service Providers in the District are providing Wireless E9-1-1
Phase II Service.
The staff of LECD and the Board of Managers are continually looking forward,
researching equipment, techniques and training to assist the Public Safety
Telecommunicator in doing a better, more efficient job of providing emergency
help to people calling 9-1-1.
Proposed Budget 2005-2006 Page 2
Staff
In addition to the Board of Managers, the District employs a staff of six (6) full time
employees and one (1) part time employee.
EXECUTIVE DIRECTOR — Has total oversight of the operation of the District. Is
responsible to the Board of Managers for carving out the mission of the District.
OPERATIONS MANAGER — Is in charge of the day -today operations of the
District, including payroll, accounts payable/receivable, PSAP personnel training,
and other responsibilities. Supervises the Office Coordinator. Assumes the role of
"Acting Executive Director" in the absence of the Executive Director. Is responsible
to the Executive Director.
DATABASE MANAGER — Is in charge of providing addresses in the
unincorporated areas of the County, verifying and correcting the MSAG (Master
Street Address Guide) and supervising the Database Technician and GIS
Coordinator. Database Manager assumes the role of "Acting Executive Director" in
the absence of both the Executive Director and the Operations Manager. Is
responsible to the Executive Director.
DATABASE TECHNICIAN — Works with the Database Manager in the assignment
of addresses in rural Lubbock County. Is responsible for maintaining an accurate
database of the road signs that are purchased by the District and maintained by
the Lubbock County Road Department. Works with the US Postal Service on
address conversions from rural routes to physical addresses. Is responsible to the
Database Manager.
IS TECHNICIAN —Administers the internal computer network, which includes all
hardware and software. Assists staff in the use of computer programs. Plans for
future impact on the computer hardware/software used intemally by the District. Is
responsible to the Executive Director.
OFFICE COORDINATOR — Responsible for coordinating office services and
administrative activities of the District, including meeting arrangements, supply
monitoring, facility requirements and Public Education events. Is responsible to the
Operations Manager.
GIS COORDINATOR — This part time position is charged with the creation and
verification of a GPS accurate street level map. Is assigned to maintain a
centerline map file with accurate address/block ranges, which will be used by
various emergency response agencies. Is responsible to the Database Manager.
Proposed Budget 2005-2006 Page 3
Responsibilities
MAINTENANCE OF MSAG — The MSAG (Master Street Address Guide) is the
database that is used to determine to which PSAP 9-1-1 calls should be sent. The
MSAG is also used to validate telephone subscriber addresses.
RURAL ADDRESSING — Lubbock County Commissioners Court appointed LECD
as sole addressing authority for all unincorporated areas of Lubbock County.
LECD coordinates the provision and use of these addresses with all affected
parties.
MAP DEVELOPMENT — The centerline map that has been developed is used by
PSAPs to locate the 9-1-1 call graphically on a map display. This takes place with
both wire -line and wireless calls. The wireless call location appears when the
PSAP receives a Wireless Phase II 9-1-1 call. LECD produces map books for use
by the PSAPs and the field emergency responders.
9-1-1 NETWORK — LECD ensures the network that transports the 9-1-1 call is
operating properly. This is accomplished by working closely with the telephone
companies and jointly testing and reporting problems when they occur.
9-1-1 SERVICE FEE — LECD is responsible for receiving, tracking, and depositing
service fee revenue from the telephone companies that provide dial tone within the
District.
CLECS — LECD is responsible for identifying and contracting with CLECs
(Competitive Local Exchange Carriers) regarding provision of 9-1-1 service to their
customers that reside within the District.
WIRELESS — LECD is responsible for identifying and working with wireless
service providers in implementing and testing the latest technology to facilitate the
location of wireless callers to 9-1-1.
CALL TAKER EQUIPMENT — LECD provides the equipment used at each PSAP
to receive and answer the 9-1-1 calls. Specialized software is also provided to
maintain a record of every 9-1-1 call that comes into the PSAP. LECD, through the
use of maintenance contracts, assures that the equipment is working at its peak
performance level at all times. The CPE (Customer Premise Equipment) is
monitored remotely by Plant Equipment, Inc. with the use of a service called
Mission Control. This system automatically notifies Plant Equipment of any
problems with on -site CPE 247. LECD staff is also trained to troubleshoot,
identify and repair minor configuration problems and serve as a resource to the
PSAP personnel for technical information and problem resolution. LECD
maintains a wide area network (WAN) that allows all PSAPs to exchange
information with each other and with the District. The WAN also provides user
tips, equipment/software operation instruction and electronic equipment trouble
reporting.
Proposed Budget 2005-2006 Page 4
LOGGING RECORDERS — Part of the equipment that LECD provides to the
PSAPs that it supports is logging recorder equipment. This equipment makes a
recording of every 9-1-1 call that is handled by the PSAP. Again, through the use
of maintenance contracts, the equipment is maintained in peak operating
condition.
PUBLIC EDUCATION — The District is the primary supplier of educational material
and public training programs on the use of 9-1-1.
TELECOMMUNICATOR TRAINING — This is a big benefit to all agencies that
operate a PSAP. LECD staff conducts training classes on Basic 9-1-1, the use of
the Vesta workstation and the administration of the Vesta telephone equipment.
The District also provides tuition funds so that telecommunicators can take
advantage of numerous training opportunities. Funds are also available to sponsor
classes in the local area.
STREET SIGNS — LECD pays for the manufacture of street signs in Lubbock
County for placement at the intersection of roads. The signs provide the street
name and the block range at that location. These signs provide direction not only
for emergency responders, but also for mail and other delivery service.
PREPARATION AND HOSTING OF MEETINGS — Many hours are spent each
month preparing information for a variety of meetings that are hosted by LECD.
The monthly Board of Managers and User Group meetings take several hours to
plan, prepare and transmit information for. Meetings are held monthly with SBC
and as needed with other service providers and agency officials.
QUARTERLY NEWSLETTER — The Database Manager serves as the Editor for
this newsletter that is published every quarter. The publication takes many hours
of the staffs time to prepare. More than 200 newsletters are mailed to PSAP
personnel, Districts and many other people and businesses in Texas and across
the United States.
RESEARCH AND PLANNING - District staff is continually researching the most
advanced technology on the market, determining if .it fits the needs of the District
and planning for its implementation. This also includes the participation in the
development of a NG9-1-1 (Next Generation 9-1-1) system for the District and the
State of Texas. NG9-1-1 will be a network which will include database services
that will be able to handle Enhanced 9-1-1 services for all devices that can
currently connect to the 9-1-1 network, no matter how they connect, and future
devices.
These are the major items that LECD provides to the participating agencies and
the citizens of Lubbock County and the City of Plainview.
Proposed Budget 2005-2006 Page 5
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Proposed Budget 2005-2006 Page 6
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
SIGNIFICANT ACTIVITIES FOR FY 2005-2006
In addition to the routine duties of the District, which involve day -today addressing
and assuring the 9-1-1 network is functional and CPE is operating properly, etc.;
LECD plans to continue working on and, in most cases, achieve the following
significant activities in this fiscal year.
PUBLIC EDUCATION
LECD continues to make the Public Education Program more effective and
versatile. In FY 2005-2006 we plan to continue to build the LECD Road Show
Team that consists of members of the Public Safety Dispatching Community.
Different methods of getting our message out will be researched and implemented
where practical.
TELECOMMUNICATOR TRAINING
LECD will continue to provide local training for telecommunicators. Classes will be
held on an as needed basis to educate telecommunicators and supervisors on the
use of Vesta equipment and "Basic 9-1 A." Yearly, LECD will host a seminar on a
topic that is pertinent to the education of the telecommunicator and suggested by
their supervisors. These are presented by well-known training consultants and are
attended by public safety personnel throughout West Texas. LECD also provides a
funding source so that local training for telecommunicators can be provided. This will
help ease the financial burden on the PSAPs that LECD supports.
USER GROUP MEETINGS
During the next fiscal year LECD will continue to host User Group Meetings on a
monthly basis. Participation has been very good at these meetings, and we hope
to see this continue. The User Group provides beneficial input and serves as a
means of disseminating information, all of which helps LECD accomplish its
mission.
WIRELESS
Completion of Wireless Phase I occurred in March of 2001. We continue to work
with the PSAPs in the installation and configuration of integrated mapping
solutions, whether through their CAD (Computer Aided Dispatch) Systems or
through stand-alone applications. Wireless Phase II Enhanced 9-1-1 Service
Orders were placed with all of the major Wireless Service Providers in the District.
The six (6) major Wireless Service Providers do provide Wireless Phase II Service
to the District. LECD will be starting the Wireless Phase II ordering process with
the smaller Tier 3 Wireless Service Providers this fiscal year.
Proposed Budget 2005-2006 Page 7
CENTERLINE MAP
This project was completed for Lubbock County, including all of the smaller
municipalities and the City of Plainview during fiscal year 2002-2003. Last fiscal
year LECD published a Public Safety Map Book. This one of a kind document
provides the dispatcher and the field responder with a comprehensive and easy to
use reference for finding addresses in Lubbock County. This fiscal year LECD will
continue to make updates to our centerline map and provide those changes to the
PSAPs that use integrated mapping. .
EQUIPMENT/SOFTWARE UPGRADE
Upgrades in the software used by the PSAPs will continue this fiscal year. These
upgrades include service packs and incremental version upgrades. Replacement
of the printers used in the PSAPs will also be done this year. Currently some of the
printers have been in service for five years, others have been replaced because of
failure. Not all the printers are the same brand or model. This causes some
confusion with the technicians, as each site is unique instead of being
standardized.
EMERGING TECHNOLOGY
This is an area that LECD will be focusing on this fiscal year. With the advent of
Voice Over The Internet, it is imperative that LECD be on the leading edge of the
development of a new 9-1-1 network that can receive and locate 9-1-1 calls from
current and future devices.
Proposed Budget 2005-2006 Page 8
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
BUDGET NARRATIVE
DISTRICT OPERATIONS
This section of the budget describes the District Operation expenses of the
budget. It pertains more to the day -today operations than to specific programs
and projects.
Employee Salaries And Benefits
Salaries — Full Time $315,000
This is for salaries for the full time District employees. This figure includes
applicable merit raises for all the full time employees. In the budget narrative, a
percentage of salaries have been allocated to the primary job function of each
employee. The unallocated percentage falls into general operations.
Salaries — Part Time $18,700
This is for the salary of the part time Pistrict employee.
Retirement Expense $28,500
This is the amount paid to the Texas County and District Retirement System by
the District as the employer. The contribution rate is 7.56% for the calendar year
2005. This amount includes an increase in the District's contribution rate to allow
for an increase in the employee contribution rate to 7%. The employee currently
contributes 6% to this fund.
Insurance Benefits $52,300
This is for medical, vision, dental, disability and life insurance for the full time
District employees. Employees pay for spouses and family members that are -on
the plan. This increase is based on a projected 15% increase in premiums.
Workers' Compensation
$1,300
This is the District's contribution for State Workers' Compensation insurance
coverage. This covers the employee should they be injured on the job. The
increase is due to a claim during 2004/2005.
Proposed Budget 2005-2006 Page 9
TEC - Unemployment
$1,600
This is the District's contribution to the Texas State Unemployment Fund. It is
based on a percentage of the first $9,000 per employee. The rate for the current
calendar year is .3%. The rate for the previous year was 2.3%. Since the rate
information is not received until the end of the year, and the rate fluctuates from
year to year, we are using a higher rate of 2.3% to calculate the amount for the
2006 calendar year.
FICA - Benefit $26,500
This is the District's contribution to Social Security. OASDI (Old -age, Survivors,
and Disability Insurance) — 6.2%. Medicare—1.45%.
Payroll Service
$1,000
Pays for the cost of our payroll service. They take responsibility for all payments
and reports to state and federal agencies.
Pre -Employment Expense
$3,000
This covers the fees for pre -employment drug testing and interviewing expenses.
Other Benefits
$5,000
This pays for other employee benefits such as moving expenses and wellness
benefit assistance.
Supplies
Office & Operating Supplies $2,500
This is used to cover the purchase of paper, pens, stationary, envelopes and other
supplies essential for conducting business.
Other Supplies $4,000
This is used to purchase supplies such as paper goods, facility and cleaning
supplies, and refreshments for meetings. It also includes Board meeting/member
supplies and funds for benevolent causes.
Educational Supplies $1,100
This covers the cost of subscriptions and technical publications. Includes
educational/training material.
Proposed Budget 2005-2006 Page 10
Postage
$1,200
This is for mailing that the District does. This is divided among several projects
including address notifications, distribution of the LECD Quarterly newsletter and
invitations to events. This amount has decreased because staff is using the
internet for most routine correspondence.
Mapping Supplies
$1,000
Supplies necessary for production of reference maps for requesting agencies and
PSAPs.
Printing $2,500
This pays for printing letterhead, envelopes, LECD Quarterly newsletter, business
cards, addressing brochures, etc.
Maintenance
Office Equipment Maintenance $1,500
This covers the cost of repair to any of the office equipment other than computers.
This might include video equipment, fax machine, typewriter, printers, telephone
equipment, etc.
Computer Equipment Maintenance $11,700
A detailed explanation of this item is included in the Information Systems narrative.
Facility Maintenance $4,000
This covers cost of maintenance of the District offices not covered under the lease
agreement. This will cover painting of the main traffic areas of the LECD office.
Small Tools & Equipment
$700
This is used for the replacement or purchase of small equipment with a value of
less than $500, such as calculators, excluding computers and monitors. It also
includes tools required for maintenance of IS equipment.
Rent/Lease Machinery
$3,000
This covers the cost of leases on equipment such as the copy machine and
postage meter and scale. It also includes rental of equipment for meetings and
receptions.
Proposed Budget 2005-2006 Page 11
Other Services/Expenses
Rent/Lease Facilities
$46,500
This covers the annual office lease and costs incurred should alternate space
need to be rented for meetings, training classes, etc. This also includes cost of
storage space.
Lobbyist Services
$3,600
This pays the District's share of a lobbyist retained by the Texas 9-1-1 Alliance to
which LECD belongs. The lobbyist works on behalf of the Communication Districts
and is our spokesperson at the Capitol. He also prepares and submits updates to
the Districts.
Legal Services
$18,.400
Pays for our local attorney and for the attorney retained by the Texas 9-1-1
Alliance to watch over legal and regulatory issues that may affect all Districts.
Updates from the Regulatory Attorney are included.
Accounting Services
$5,000
This pays for the annual District audit and other accounting services, including
consultation if necessary.
Public Education
$34,050
A detailed explanation of this item is included in the Public Education narrative.
Professional Services
$3,000
This section is for technical consultants and outside services that the District might
use in various projects. This includes LECD's share of any consultants that may
be hired by the Texas 9-1-1 Alliance.
Telephone
$11,500
This pays for the District's local telephone and long distance service, wireless
phones, Internet service, web hosting service, and the alpha/numeric pagers that
are carried by staff. The pagers are on a contract through the State of Texas at a
reduced rate.
Proposed Budget 2005-2006 Page 12
Professional Dues and Memberships
$2,600
This covers the annual dues of organizations like APCO (Association of Public
Safety Communication Officials), NENA (National Emergency Number
Association), State Purchasing Organization, Lubbock Chamber of Commerce,
Human Resource Society, and other civic organizations, etc.
Travel
$17,700
This is for the travel expenses of staff and Board Members to attend meetings,
training, seminars, etc. Staff may attend both state and national NENA/APCO
conferences, District Director meetings, PEI User Group meetings, Public
Education Group meetings, Technical Development Conference, Critical Issues
Forum, etc. It includes the cost of flights, hotel accommodations, meals, rental
cars, cab/shuttle, parking, etc.
Training
$8,300
This covers the cost of tuition/registration for training classes, seminars and
conferences for the LECD staff and Board members.
Insurance
$9,000
This covers insurance on all District=owned or leased equipment, liability insurance
and errors and omission coverage on staff and Board Members.
Vehicle Expense
$12,200
This covers the vehicle expense of eligible full time staff. Staff is expected to be
able to travel to PSAPs and offsite locations for meetings, maintenance, etc. This
also covers the mileage (IRS rate) paid to non-exempt full time and part time
employees for travel on District business.
Capital
Office Furniture $1,000
This covers the cost of replacing furniture.
Communication Equipment $1,000
This pays for changes or additions to the office telephone key system.
Proposed Budget 2005-2006 Page 13
Computer Equipment — Replacement
$7,700
A detailed explanation of this item is included in the Information Systems narrative.
This covers the replacement of legacy equipment.
Equipment Replacement Fund
$11,936
We have developed a schedule of equipment that needs to be replaced. This
schedule gives an estimated life expectancy for each piece of equipment and
provides adequate money to replace the piece of equipment at the end of its life
span. This is for equipment used by the District and not equipment located in the
PSAP. Expenditures from this account will occur to replace existing equipment.
Proposed Budget 2006-2006 Page 14
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
DATABASE
Addressing
Rural Route Conversions
This section describes the costs attributed to the ongoing rural postal route
conversion notification project for the residents of Lubbock County. It is estimated
that the project will be 95% complete at the beginning of FY 2005/06, and we hope
to be 100% complete by the end of FY 2005/06. This will encompass address
changes to the last major route and smaller sub -routes.
Salaries: 15% of Gross Income of Database Manager
30% of Gross Income of Database Technician
These are the costs associated with the research, assignment, mail out production
and database maintenance of all converted rural addresses. The costs are broken
between hours dedicated by Database Manager and Database Technician.
Printing Supplies:
$100
These charges are associated with the assorted supplies required to produce
notification letters to do mass mail -out to all converted rural route residents.
Primarily it will be the cost of paper to produce two letters per resident. The US
Postal Service provides all envelopes and postage. A printed brochure obtained
from the CSEC regarding posting of addresses will be inserted into notification
letters.
Postage for Notification of Third Parties:
$50
These are the postage costs to keep all affected parties apprised of the status of
conversions and the updated address data. These third parties include the City of
Lubbock, the Lubbock Central Appraisal District, any utility companies requesting
the information, especially telephone companies. Also, we receive requests for
address data from developers, builders and different mortgage lenders.
Total For Rural Route Conversions: $150
Proposed Budget 2005-2006 Page 15
Customer Service/Notification
This section represents time spent helping customers obtain addresses and the
follow up involved in distributing assigned addresses to all the necessary parties.
Over the past year we have found that a significant portion of our time is being
devoted to this process.
Salaries: 25% of Gross Income of Database Manager
20% of Gross Income of Database Technician
Correction of Incorrect ALI Information
Part of the job duties of the Database Technician calls for the correction of
incorrect ALI records as reported by PSAP personnel. This reflects the amount of
time spent researching the correct information and the subsequent updates to all
affected databases.
Salaries: 40% of Gross Income of Database Technician
Proposed Budget 2005-2006 Page 16
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
DATABASE
Street Signs
The following describes the associated costs to place street name markers at most
intersections in the unincorporated portions of Lubbock County.
Salaries: 5% of Gross income of Database Manager
10% of Gross Income of Database Technician
These are salary costs associated with this project. They are broken down
between hours dedicated by Database Manager and Database Technician.
Cost of Manufacture of Signs:
$7,500
These figures are based upon "per sign" costs obtained from the District's sign
vendor, Lubbock Grader Blade. Replacement of missing and vandalized signs will
account for the biggest portion of this year's sign budget. Figures are based upon
the average size of orders placed last year.
Total For Street Signs: $7.500
Proposed Budget 2005-2006 Page 17
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
DATABASE
Training
Training: $1,500
Training for Database and GIS staff to bring more proficiency in actual use of
various applications. Some training will probably be on-line. These costs cover
both tuition and materials.
Conferences/Seminars:
These funds are earmarked for any conference fees deemed useful during the
year for Addressing or GIS needs.
Travel:
$1,000
These will be travel costs associated with the above training, conferences and
seminars. Travel expenses will include airline flight fares, hotel accommodations
and meals.
Total For Database Training: $2.900
Proposed Budget 2005-2006 Page 18
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
DATABASE
MSAG Maintenance
All costs associated with this ongoing program in the Database department are
under the category of salaries.
MSAG Maintenance/Cleanup: 20% of Gross Income of Database Manager
Complete the process of MSAG comparisons with different telephone companies
to get all discrepancies resolved. Mostly encompasses time spent maintaining
MSAG database with all new development. We have begun a system -wide MSAG
change to bring all database records into compliance with NENA addressing
standards. We have completed a comparison or MSAG data to Centerline file and
will continue processing necessary changes to keep the two files concurrent.
Proposed Budget 2005-2006 Page 19
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
DATABASE
GIS
Data Exchange and Update: 50% of Gross Income of GIS Coordinator
Completion of Base map and Centerline file development resulted in a shift from
digitizing to data maintenance. Digitizing may continue to be done in an update
capacity, as new layers of data are requested, providing that the data be provided
to LECD in a format that is easily drawn, scanned or otherwise entered into the
GIS.. LCAD has taken over the responsibilities for the parcel mapping, so data
exchange and integration replace data digitizing. Lubbock County has recently
added GIS personnel, increasing the number of agencies with which we exchange
data. We serve a common area with Lubbock County, so the interaction
cooperation and data sharing will be significantly increased in their first year of
operation. The establishment of Integrated Mapping at Slaton Police Department
(SPD) and Plainview Police Department (PPD) requires the review, update, and
conversion of our GIS. Data is physically taken to each PSAP and the updates
are performed onsite for each workstation with integrated mapping. The
development and maintenance of Integrated Mapping at each PSAP requires the
GIS Coordinator to interact with the dispatchers and administrators in order to
identify, evaluate, and eliminate any shortcomings or problems with the dataset.
The addition of integrated mapping at the Lubbock Police Department (LPD) and
Lubbock Sheriffs Office (LSO) further increases the frequency and amount of data
being provided to the PSAPs.
Data Validation, Cleanup and Addressing:
25% of Gross Income of GIS Coordinator
15% of Gross Income of Database Manager
Resolving discrepancies between our addressing database and map data is
ongoing, but represents a much smaller task as the data has been reviewed and
updated. Missing records, invalid data links, duplication, and missing objects on
the map, remain as problems, but the majority have been corrected by the GIS
Coordinator, Database Manager, and Database Technician.
Validation, verification, and cleanup of data that is being used for integrated
mapping in the PSAPs are in addition to this process. Problems between the
Telco database, LECD, and City of Lubbock map data may become evident once
integrated mapping is available to the remaining PSAPs. This will represent a shift
in focus to discovering and correcting discrepancies between LECD data and data
from outside agencies. Initially, this may prove to be a significant undertaking, but
the severity will be dependent on how smoothly integrated mapping is added to
LPD and LSO. While limited, we may play a crucial role in troubleshooting
Proposed Budget 2005-2006 Page 20
problems and streamlining their resolution. Overall, the amount of data validation
and cleanup will be less than previous years and should continue to decrease.
Producing Maps for the Third Parties: 5% of Gross Income of GIS Coordinator
Mapping Supplies: $500
We provide maps for all our responding agency personnel, and we also, for the
cost of production, provide maps to outside parties who request them. While this
map production did not significantly impact workflow in the past, we are finding
that as the accuracy of our information becomes public knowledge, the requests
for it are multiplying and are becoming more of a demand on our time. Effort will
be focused on updating and distributing the Public Safety map books, which have
been in high demand, but much easier to provide to the Emergency Responders
than customized maps. Efforts are underway to provide our map data, in a less
specialized version, to a private map book producer for the purpose of creating a
commercial map book of Lubbock County that will be available to the public. We
have also provided access to a data set similar to the Public Safety Map Book on
the LECD website.
Misc. Peripheral GIS Duties: 10% of Gross Income 'of GIS Coordinator
Much time is spent by GIS Coordinator attending to things that are pertinent to the
GIS, yet not a part of any project. Such things as research and troubleshooting of
data migration and integration issues require a large amount of time. Hardware
and software compatibility issues and new GIS technologies are other areas
where much research is required.
Documentation: 10% of Gross Income of GIS Coordinator
Data organization, workflow development and documentation are becoming
increasingly important as the number of GIS related projects increases. Keeping
track of the various data sets that we manage is becoming a more complex task
as the data grows and the ways in which we use the data increase. The
documentation of workflow and procedure are also crucial to our GIS and require
an increasing amount of time.
Total for GIS: $500
Proposed Budget 2005-2006 Page 21
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
LECD QUARTERLY NEWSLETTER
Salaries: 20% of Gross Income of Database Manager
Salary costs are based on hours attributed to research, production, printing,
folding, printing mailing labels and postage attachment for the LECD Quarterly
newsletters.
Printing Costs:
$1,500
These printing costs are based on printing costs of the newsletters produced last
year. The printing costs are attributed to the printing and folding of the newsletters
by the City's Print Shop. Funds are budgeted to allow occasional color printing in
some issues.
Postage Costs:
$370
The postage costs also are based on the postage costs of last year's mailed
newsletters. The newsletters are posted on office postal equipment and mailed
from the LECD offices.
Total LECD Quarterly Newsletter: $1,870
Proposed Budget 2005-2006 Page 22
Lubbock Emergency Communication District
FY 2005-2006 BUDGET
INFORMATION SYSTEMS
Salaries 100% of Gross Income of IS Technician
This section addresses the staffing costs of the Information Systems program.
This is the percentage of the annual salary of the Information Systems Technician
attributed to his support role of District staff.
Small Tools/Equipment/Supplies
$700
Replacement or purchase of tools necessary to maintain IS equipment or to
enhance/improve operations as they relate to IS (testing equipment or tools for
repair) as well as disposables such as backup tapes & CDR/RW media.
Replacement Equipment
$7,700
This amount covers the replacement of an old -technology server, workstation,
laptop, & scanner. These purchases will be made out of the replacement account.
Office Equipment Maintenance
$1,500
This amount covers the cost of maintenance contracts on the District printers and
other office equipment other than computers.
Computer Equipment Maintenance
$11,700
The following describes both hardware and software related maintenance items.
Software Contracts: $5,700
Software Contracts ensure the District has the latest version of the
programs in use for day -today operations.
Repair Parts: $1,900
Hardware - Parts necessary to restore operation of, or upgrades to, District
computers and other IS equipment. Examples are items such as memory,
hard drives, CD-ROM drives, mice, keyboards, etc.
Software Upgrades: $1,500
Software necessary to restore, upgrade, or add functionality required by
District users. This includes incremental upgrades to a speck software
program not covered by a maintenance contract.
Computer/Network Consulting: $2,600
Proposed Budget 2005-2006 Page 23
Support services for existing software and hardware and/or the integration
of proposed, budgeted equipment. Also includes the repair of IS
equipment. This includes items such as telephone support for various
software programs, systems design consulting and implementation
services.
Publications: $400
Trade journals, magazines, reference manuals, and resource kits related to
IS and Information Technologies.
Training
$1,200
This section describes the various training opportunities that IS technician will use
to stay abreast of current trends and industry issues, as well as professional skills
development.
Online: $600
Training available over the Internet covering both professional and personal
courses at MindLeaders.com & other providers.
Classroom Based: $600
Tuition to attend training available in Lubbock or on -site.
Proposed Budget 2005-2006 Page 24
LUBBOCK EMERd NCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PUBLIC EDUCATION PROGRAM
Salary 33% of Gross Income of Office Coordinator
Recognition and Appreciation Events $2,500
Tokens of appreciation/recognition and activities related to National
Telecommunicators' Week, 9-1-1 Day, and Kid Hero awards
Advertising
$15,500
Production of public service announcements and publication through print,
television, radio, and billboards. Production and publication of brochures and
flyers. Total also includes corporate advertising, which includes items such as
coffee mugs, t-shirts, and other items bearing the LECD logo, including the
clothing and accessories worn by LECD staff.
Supplies and Materials
$10,000
Book covers handed out to local schools. Cost of items distributed during public
education events that are scheduled throughout the year. This total includes the
cost of materials distributed through the Safety City program.
Presentation Supplies
$500
Repair and maintenance of presentation display and accessories, including the
Red E. Fox costume.
Road Show Team
$4,700
Compensation and purchase of shirts for team members participating in events.
Travel
$700
Travel for quarterly Public Educators meetings and the Kid Hero award event.
Training $150
Fees for conferences and meetings involving Public Education that may be
attended by various staff members.
Proposed Budget 2005-2006 Page 25
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Proposed Budget 2005-2006 Page 26
FY
PSAP SUPPORT
This section of the budget covers expenditures to support the PSAPs within the
District.
Recurring Costs
Wireline Network Charges
9-1-1 Database Charges
Wireless Network Costs
Language Line Services
WAN Recurring Costs
Maintenance
Customer Premise Equipment — Servers/Workstations
Logging Recorders
UPS Equipment
Headsets
Mission Control
Other Maintenance/Repair
WAN Maintenance
Upgrades
Printer Replacement
Other Upgrades
Telecommunicator Training
Salary
Tuition
Seminars
Travel Expenses
Education Materials
Catastrophic Contingency
Street Signs
Intergovernmental Aerial Mapping
Equipment Replacement Fund — PSAP
Proiects
Wireless Implementation
Emerging Technologies
PSAP Grant Funding
CLEC Audit
Proposed Budget 2005-2006 Page 27
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Proposed Budget 2005-2006 Page 28
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PSAP Support
Recurring Costs
This section describes the charges from both wire -line and wireless telephone
companies for the provision of the network, database services and ancillary services
necessary for the Enhanced 9-1-1 system.
Wireline Network Charges: $30,000
These are the costs associated with providing the wireline service and 9-1-1 trunking
in the Lubbock Emergency Communication District. These charges are paid to SBC,
Valor, South Plains Telephone Cooperative and other CLECs (Competitive Local
Exchange Carriers). The 9-1-1 network includes the 9-1-1 trunks from the various
central offices to the selective router. Included in this amount is the cost to maintain
a special 9-1-1 trunk group and three telephone lines to the training center. This
also includes the telephone lines installed at the PSAPs for remote maintenance.
9-1-1 Database Charges: $227,000
These charges are associated with the database records that are maintained by the
telephone companies to provide accurate records for the ALI (Automatic Location
Identification) system. The charge for this service is about $0.108 per record. We
pay this fee to SBC based on the number of ALI records that exist in the ALISA
database. Currently there are approximately 175K subscriber records for LECD in
the SBC ALISA database.
Wireless Network Costs: $159,500
These are the costs to maintain Wireless E9-1-1 Phase I and Phase II service in the
District. Some wireless service providers continue to charge for Wireless Phase I & II
services.
Language Line Services:
$1,000
These are the costs involved with the provision of Language Line Services to all the
PSAPs in the District. Language Line is an interpreter service that is used by the
telecommunicators to converse with non-English speaking callers to 9-1-1. This
service is used about 10 times per month and cost is based on the number of
minutes used.
WAN Recurring Costs:
$31,000
This is the annual cost to keep the WAN (Wide Area Network) operational. This
pricing is based on governmental tariff pricing on a three-year contract.
Proposed Budget 2005-2006 Page 29
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PSAP SUPPORT
Maintenance
The following describes the items included in maintenance expenses. A
breakdown of the CPE maintenance expenses per answering position is $2,788.
To calculate a per PSAP amount you would multiply this figure by the number of
answering positions at each agency.
Customer Premise Equipment — Servers/Workstations: $102,000
This pays for the yearly 24x7 maintenance on the telephone customer premise
equipment and the servers/workstations used by the telecommunicators. This is a
year-to-year contract. LECD has the ability to negotiate this contract every year or
to change service providers. It also includes installation of service packs and hot
fixes, but does not include time/materials to install software upgrades.
Loggin i Recorders:
$15,000
This pays the annual maintenance.on the logging recorders. This is also a year-to-
year contract.
UPS Equipment:
$5,000
This section pays for the annual maintenance contract on the UPS (Uninterruptible
Power Supply) located in each PSAP. These units were all purchased/replaced in
FY 1999-2000.
Headsets: $1,000
As part of the new CPE installation in FY 1999-2000, LECD provided headsets to
all of the telecommunicators in the District. This fund is for repair/replacement of
headsets during the year.
Mission Control: $165,000
This is for the renewal of our existing contract. This is for a four-year period.
Mission Control provides 24 hour monitoring of the PSAP CPE by Plant
Equipment, Inc. in Temecula, CA. Any system alarms are automatically sent to
Plant Equipment, and a technician accesses the system via a dial -up modem or
through our Wide Area Network to find and correct the alarm cause. Plant
indicates that 97% of the problems that they have found with Mission Control
monitoring are corrected without a technician having to be on -site. The Mission
Control service is also helpful in installing software patches and hot fixes. We have
found the system beneficial during the last four years.
Proposed Budget 2005-2006 Page 30
Other Maintenance/Repair:
$12,000
This is used to pay for maintenance/repairs that are not covered by a maintenance
contract. This includes an electrician checking a UPS prior to the dispatch of a
UPS repair technician to move, add or delete lines from the 9-1-1 telephone
equipment. It also provides funds for the purchase of new backup tapes for each
PSAP.
WAN Maintenance:
$2,500
This is for maintenance of the WAN (Wide Area Network). This is based on a per
hour service agreement and not on a contract.
Proposed Budget 2005-2006 Page 31
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PSAP SUPPORT
Upgrades
Printer Replacement: $3,500
Over the past five years there have been changes in the printers at the PSAPs.
These printers are used by the PSAP to print reports from the MagIC information
system and to print ALI screens for other reports. When a printer fails, it is
replaced with a new one because the cost to repair a printer is more than it costs
to purchase a new one. Consequently, we have a mix of printer brands and
models. Some of the printers are the original ones installed five years ago, and
some have been replaced within the last six months. This causes confusion with
the technicians. They cannot cant' a common set of software valid for all the
printers since most of them are different. In this fiscal year all of the printers will be
replaced and sufficient spares purchased so that, if a printer is replaced, it will be
replaced by the same brand and model as the original.
Other Upgrades:
$20,000
This covers software upgrades of programs at the District office that are used to
DIRECTLY support the PSAPs, such as MapManager. It also covers other
upgrade costs at the PSAPs that are not covered by a maintenance agreement.
Proposed Budget 2005-2006 Page 32
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PSAP SUPPORT
Telecommunicator Training
This section details the planned expenditures for the direct training of
telecommunicators. Each PSAP has requirements for certification. These items
will assist with the expense involved in meeting these requirements. In some
cases, the funds are designated in proportion to the number of workstations at
each PSAP.
Salary: 5% of Gross Income of Operations Manager
This would be a percentage of staff salary according to estimated time that is
spent training telecommunicators and coordinating events.
Tuition:
$2,700
This amount will be used at each PSAP to help with tuition for the
telecommunicator to attend required classes. This also includes registration costs
for award winners and their supervisors to attend recognition events.
Seminars: $4,000
Joining efforts and hosting instructors to come to Lubbock to present training to all
PSAPs can realize cost savings. Whenever possible, LECD will coordinate with
SPAG to provide a variety of subjects. These seminars are available for public
safety personnel throughout West Texas to attend.
Travel Expenses:
$6,000
This will cover travel expenses to conferences and classes. This also includes
cost for award winners along with their spouses and supervisors to attend
recognition events.
Education Materials:
$2,300
This money would be used to purchase training materials used by LECD staff to
train the telecommunicators on the use of the call answering equipment. This
money would also be used to help the PSAPs build their own education libraries.
It would include purchase of videos, instructional materials, reference materials
and other meeting supplies.
Proposed Budget 2005-2006 Page 33
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PSAP SUPPORT
Catastrophic Contingency: $100,000
In the event of a catastrophic loss, the insurance companies do not pay
immediately so some funds need to be available for use in these circumstances.
Street Signs:
$7,500
This is for manufacture and maintenance of street signs in rural areas of Lubbock
County. (See database narrative for details)
Intergovernmental Aerial Mapping:
$5,000
This is LECD's share to participate in an aerial photograph/mapping program with
the City of Lubbock and Lubbock County. LECD would have access to the data
(aerial photographs) that will be used to update our current centerline map, which
is used in the PSAPs. The data will also be used to update the public safety map
book. LECD has participated in a similar program in the past.
Equipment Replacement Fund — PSAP: $430,000
This is a revolving fund. These funds cant' over from one year to the next and
increase by the same amount each year. To arrive at this figure we took the cost
of the CPE, software, logging recorders, netclocks and installation and added to
this amount 20% to cover increases in products and services. Currently, we have
about $1.1 million in the replacement account. With the changes in technology that
we need to prepare for, the annual addition to this fund will put LECD in a position
to make the necessary equipment changes without forcing an increase in the
service fee. Currently, we project that all of the PSAP equipment (backroom,
servers, workstations, monitors) will need to be replaced in three years or FY
2008-2009. This could be sooner if a major change in 9-1-1 network technology is
made available.
Proposed Budget 2005-2006 Page 34
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PSAP SUPPORT
Projects
Wireless Implementation: $100,000
The major wireless carriers are providing Phase II service, and contracts have
been established with them. Funds will be needed this fiscal year to pay the
smaller carriers that may start the Phase II implementation process.
Emerging Technologies:
$300,000
Emerging Technologies are the future of 9-1-1. Currently there are more than ten
different types of devices that can conceivably dial or call 9-1-1. The present 9-1-1
network does not have the capability to provide the life saving location information
from all of these various devices. The above funding will allow LECD to fully
investigate networks and technologies that will allow our PSAPs to locate these
devices and future devices that could call 9-1-1.
PSAP Grant Fundina: $75,000
Starting in this fiscal year (FY 2005-2006) LECD has changed from an entitlement -
funding program to a grant -funding program. Grants are approved in June of the
current fiscal year to be included in the budget of the forthcoming fiscal year. The
grant program was approved in February of 2005, and the supported PSAPs were
notified by letter of the program shortly thereafter. Three PSAPs have requested
grant funding. They are: Lubbock Police Department, $44,505 to replace console
furniture in the dispatch center; Lubbock County Sheriffs Department, $16,200 to
install LCD monitors for the CAD System and purchase a ruggedized laptop
computer for the Mobile Command Post; Texas Tech Police Department, $13,755
to install Orion MapStar, integrated mapping. All of these requests meet the
criteria set forth in the PSAP grant -funding program.
CLEC Audit: $17,000
LECD has been in contact with OnPoint Telecommunications Consultants
regarding conducting an audit of CLECs (Competitive Local Exchange Carriers)
doing business in the District. OnPoint, acting as our agent, would contact the
CLEC and request information regarding how much service fee they are collecting,
the number of customers, the type of service, etc. They would also request copies
of customer invoices to document that the CLEC is in fact billing the customer
Proposed Budget 2005-2006 Page 35
properly. OnPoint also tracks down all the CLECs that are doing business in the
District. They have done work for three other Districts in Texas with outstanding
results. LECD does not have the time or resources to complete this type of audit.
This project would identify who is selling/providing dial tone in the District, if they
are charging the service fee properly and if they are remitting it properly. It
establishes a baseline that we can work forward from.
Proposed Budget 2005-2006 Page 36
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
CHARTS
FY 2005-2006 Revenue Forecast
Financial Charts
9-1-1 Calls
Proposed Budget 2005-2006 Page 37
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
2005-2006 REVENUE FORECAST
SBC-LUBBOCK
SBC - PLAINVIEW
VALOR
SOUTH PLAINS TELEPHONE COOP
WIRELESS - LUBBOCK
WIRELESS - PLAINVIEW
PRIVATE SWITCH -TEXAS TECH
COMP. LOCAL EXCHANGE CARRIERS
INTEREST INCOME - LUBBOCK
INTEREST INCOME - PLAINVIEW
SPAG-LUBSOCK
SPAG - PLAINVIEW
MISCELLANEOUS
TOTAL REVENUE
% CHANGE FROM PREVIOUS YEAR
TOTAL SERVICE FEE REVENUE
% CHANGE FROM PREVIOUS YEAR
2000-2001
2001-2002
2002-2003
2003-2004
Projected
2004-2005
Projected
2005-2006
830,422
691,678
599,607
554,608
523,062
467,000
63,921
54,652
48,946
46,458
44,312
40,000
48,066
43,493
34,931
43,338
36,500
30,700
27,468
22,958
21,871
21,566
21,000
20,500
490,018
627,065
666,934
737,978
792,000
800,000
46,192
57,226
60,096
65,422
69,600
70,000
35,558
38,809
36,051
33,047
18,400
18,400
449,668
450,378
410,095
389,869
382,000
374,000
173,337
84,477
60,169
58,743.
100,000
100,000
3,528
2,205
1,256
1,651
3,000
3,000
8,9 5
8,143
7,599
7,474
7,400
7,400
1,364
1,364
2,297
2,350
2,300
2,300
214
207
1,000
0
2,178,477
2,082,662
1,949,851
1,962,711
2,000,574
1,933,300
4.19%
-4.40%
-6.38%
0.66%
1.93%
-3.36% -
2,001,612
1,995,766
1,888,426
1,902,110
1,896,574
1,830,300
7.66%
-0.29%
-5.38%
0.72%
-0.29%
-3.49%
Proposed Budget 2005-2006 Page 38
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
Revenue Comparison
REVENUE BY CATEGORY
1,200,000
1,000,000
800,000
600,000
400,000 — g
200,000
0
ILEC CLEC Wireless Interest
■ 99-00 O 00-01 0 01-02 ■ 02-03 ■ 03-04 ■ 04-05 Proj. EIS 05-06 Proj.
2,300,000.00
2,200,000.00
2,100,000.00
2, 000, 000.00
1,900,000.00
1,800,000.00
1,700,000.00
1,600,000.00
CHART 1
TOTAL REVENUE
99-00 00-01 01-02 02-03 03-04 04-05 05-06
C HART 2
Total Revenue
Service Fee
Proposed Budget 2005-2006 Page 39
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
Revenue vs. Expenses
$2,500,000
$2,000,000
$1,500,000
$1,000,000
$500,000
99-00 00-01 01-02 02-03 03-04
Expenses —*—Revenue
This chart shows a comparison for the last five years between revenue and
expenses. If this trend continues, the District should consider reducing the service
fee.
CHART 3
Proposed Budget 2005-2006 Page 40
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
District/PSAP Breakdown
■ District
27%
■ PSAP
73%
This chart shows 73% of the District's FY 2005-2006 BUDGET goes toward
the direct support of the Public Safety Answering Points (PSAPs).
CHART 4
Proposed Budget 2005-2006 Page 41
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
PSAP Support
Equipment
Replacement Signs
23% 1%
Catastrophic Projects
5% 27%
Mapping
1%
Maintenance
18%
n,
Training Recurring
1 % 24%
This chart shows how the 73% breaks down for the PSAP Support. The
mission of LECD is to provide "end to end" support for the 9-1-1 call. To do
this effectively the District expends the bulk of its resources on this task.
CHART 5
Proposed Budget 2005-2006 Page 42
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
District Operations
Capital Equipment
1 % Replacement
an 2%
Other Servi
25%
Maintenanc
3%
Sur
rsonnel
67%
As shown in this chart, personnel services make up the bulk of the District
portion of the budget.
CHART 6
Proposed Budget 2005-2006 Page 43
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
Calls by PSAP
May
04
Jun
04
Jul
04
Aug
04
Sept
04
Oct
04
Nov
04
Dec
04
Jan
05
Feb
05
Mar
05
Apr
05
Total
Lubbock
Police
Wireline
6026
6322
11673
11127
10346
10199
9931
10248
10362
9000
9948
5098
110,280
Wireless
6085
5421
5982
5745
5641
5898
5267
5744
5654
5126
6160
6121
68,844
Lubbock
So
Wireline
1 1078
1256
1213
1163
1149
880
628
623
571
537
652
579
10,329
Wireless
1 856
741
939
863
771
751
636
748
800
646
837
778
9,366
Plainview
Police
Wireline
665
563
625
596
562
592
596
475
538
458
568
516
6,754
Wireless
436
1 605
639
1 612
575
552
552
663
483
583
638
628
6 966
Slaton
Police
Wireline
1 314
398
344
332
311
254
168
193
184
216
146
120
2,980
Wireless
1 66
66
78
69
63
72
69
76
81
66
139
92
937
Texas Tech
PD
Wireline
101
64
104
1 82
90
1 107
113
105
1 90
76
1 70
60
1,062
Wireless'
11
4
5
1 9
10
18
8
10
4
8
4
10
101
Total
Primary
131,405
86 113
Lubbock
EMS
Wireline
1261
1256
1300 1
1239
1269 1
1240
1051 1
1208 1
1180
1330
1250
1114 1
17,158
Wireless'
288
248
261 1
279
291 1
353
271
306 1
328
284
350
313
2,803
Lubbock
Fire
Wireline
16 7
154
174
150
111
128
185
132
110
84 1
126
148
1615
Wireless'
93
84
181
82
85
98
127
118
107
51
106
163
1005
Slaton Fire
Wireline
7
9
2 1
5
16
2
5
33
17
6
5
3 1
71
Wireless'
0
4
3
0
2
0
2
9
3
3
6
4
26
Total
Secondary_
16,477
4.903
* Wireless Call received by Lubbock PD, Lubbock SO or Slaton Police and transferred to this PSAP.
This chart represents the 9-1-1 calls handled by the PSAPs supported by the District. These
numbers are based on the SBC ASK reporting system. During this time period 39.6% of all
9-1-1 calls were from wireless phones.
CHART 7
Proposed Budget 2005-2006 Page 44
140,000
120,000
100,000
80,000
60,000
40,000
20,000
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2005-2006 BUDGET
9-1-1 Calls for Service
Wireline Wireless
■ Jun 00-May 01 0Jun 01 - May 02 El Jun 02 - May 03
■ Jun 03 - May 04 ■ May 04 - Apr 05
This chart shows the number of 9-1-1 Calls For Service, both Wireline and
Wireless, for the last five years, handled by the PSAPs (Public Safety Answering
Points) in the Lubbock Emergency Communication District.
CHART 8
Proposed Budget 2005-2006 Page 45