HomeMy WebLinkAboutResolution - 2008-R0261 - Lubbock Emergency Communication District Service Fee - 07_22_2008Resolution No. 2008—RO261
July 22, 2008
Item No. 5.10
RESOLUTION
WHEREAS, under the authority of Texas Health and Safety Code Section 772.301
through 772.329, Lubbock County voters approved in a Lubbock County
election, April 5, 1986, the creation of the Lubbock Emergency Communication
District, and
WHEREAS, the Lubbock Emergency Communication District Board of Managers
approved a proposed budget for FY 2008/2009, and maintained the service fee
at 5% of the telephone base rate, acting under the authority of Texas Health and
Safety Code Section 772.301 through 772.329,
THEREFORE BE IT RESOLVED, that the Lubbock City Council hereby provides the
following comments on the Lubbock Emergency Communication District
Proposed Budget for Fiscal Year 2008/2009 and the L.E.C.D. action
maintaining the service fee at 5% of the telephone base rate as defined by Texas
Health and Safety Code Section 772.301 through 772.329.
Passed by the Lubbock City Council this 22nd day of July , 2008.
Tom Martin, Mayor
ATTEST:
Rebe ca Garza, City Sec tary
Resolution No. 2008—RO261
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
8200 Nashville Ave., Suite A200 • Lubbock, TX 79423-1909
806.747.6911 • fax 806.747.5803 • www.911.iubbock.tx.us
June 30, 2008
Lubbock City Council
Mayor Tom Martin
P.O. Box 2000
Lubbock, TX 79457
The Lubbock Emergency Communtcah0 District Board of Managers has approved fQr distribution
the L EC D proposed budget, for fiscal year 2008/2009 commencing October ...The
proposed budget repesent4, a fair and prildent finaticialplr�n to accomplish the I:E C Dmission of
providing the best possible 1✓rrhaxtced 9' 1J 1 service to: the citizens of the Distnet
I.E;C,D is required`to: submit its proposed budget foi r revew to the governing bodres within the
boundaries of the Distnct
Tlie proposed budget reflects an overall decrease oil, 5�/o'fromthe currel�tgear This decrease is
due in' part to.a lack of ma}or upgrade pro}ects pi�nnec for Y 008 2009 Tho igh there is a
reduction, the District is still moving forward id replace the exxstg network'with a newly designed
more robust next generation desigti: Our goal is to lxave a9a1 1 system capable ofreceiving
calls anytime,;anywl ere, from any device
Attached is a copy.of the proposed budget Under Health and Safety Code 772.309, (May 24; 199.9
the reviewmg`entih 's maypiovide comments on the proposed b44et:to the L E C.D. Board of
Managers by epteri ber 1; 2008. Comments on this proposed,budget WRY hie part of the record
at the September Board Meeting
Attached is a response form for yoir to notify us when thts ttcn wih be on your agenda and if you
would like a representative from.ihe Distnct to attend:
If you need additional information, please feel,free to:contact Operations:Manager, Dyanne Neill, at
747-5163.or by email atanrie n.eill@ubtaocl91 l org
We appreciate the opportunity fo serge you and your constituents.
Sincerely,
Michael H. Grossie, ENP'
Executive Director
"...to provide the best possible, trouble free 9-1-1 network for the citizens we serve..." [04
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"...to provide the best possible, trouble free 9-1-1 network
for the citizens we serve... "
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
TABLE OF CONTENTS
FY 2008-2009 BUDGET
Agency Overview
Background......................................................................................1
Staff.................................................................................................2
Responsibilities................................................................................3
Significant Activities FY 2008-2009............................................................7
District Operations....................................................................................11
PSAP Support
Other PSAP Support ......................................................................19
Projects..........................................................................................23
Charts.......................................................................................................25
Proposed Budget FY 2008-2009
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
PROPOSED FY 2008-2009 BUDGET
ITEM
TOTAL BUDGET
2007-2008
TOTAL 13UDGET
2008-2009
DESCRIPTION
l
Wireline
$964,600
Wireless
^ $1,140,000
interest
$153,000
TOTAL PROJECTED REVENUE
$2,257,600
Unallocated
TOTAL ALLOCATED FUNDS
,
Q
SALARYIEMPLOYEE EXPENSE
----=--
----
Salaries - Full Time
$358,500
$404,842
Page 11
Salaries - Part Time
$20,000
$8,200
Page 11
Retirement Expense
$32,800
$36,566
Page 11
Insurance Benefit
$67,400
$77,247
Page 11
Workers' Compensation
$1,700
$1,700
Page 11
TEC - Unemployment
$2,150
$2,160
Page 11
FICA -Benefit
$29,500
$31,585
Page 12
_ _ _
Payroll Service J
$1,200
$1,200
Page 12
Pre -Employment Expense
$3,000
$3,000
Page 12
_
Other Benefits
$32,000
$35,000
Page 12
TOTAL SALARY/EMPLOYEE EXPENSE
$548,250
$601,600
SUPPLIES
Office/Operating Supplies
$2,500
$2,500
Page 12
Other Supplies
$4,500
$4,700
Page 12
Educational Supplies
$850
$850
Page 12
Postage
$1,150
$1,300
Page 12
Mapping Supplies
$600
$500
Page 13
Printing
$1,400
_
$1,850
Page 13
TOTAL SUPPLIES
$11,000
$11,700
MAINTENANCE
OfficeiCommunication Equipment Maintenance
$1,700
$1,500
Page 13
_
Computer Equipment Maintenance
$7,800
$11,050
Page 13
Facility Maintenance
$1,500
$1,000
Page 13
Small Tools & Equipment
$1,500
$1,000
Page 13
Rent/Lease Machinery
$2,300
$3,000
Page 13
TOTAL MAINTENANCE
$14,800
$17,550
OTHER SERVICES/EXPENSES
Rent/Lease Facilities
$43,900
$44,100
Page 14
Texas 9-1-1 Alliance
$0
$16,200
Page 14
Public Affairs Representative
$3,600
$0
Legal Services
$18,400
$9,400
Page 14
Accounting Services
$6,000
$8,000
Page 14
Public Education
$31,600
$23,800
Page 14
Professional Services -
$6,000
_
$4,500
Page 15
Communication Services
$13,900
$14,200
Page 15
_
Professional Dues and Memberships
$2,900
$3,250
Page 15
Travel
$23,000
$30,150
Page 15
Training
$9,600
$12,600
Page 15
Insurance
$8,000
$8,500
Page 16
Vehicle Expense
$9,500
$10,700
Page 16
TOTAL OTHER SERVICES/EXPENSES
$175,400
$185,400
CAPITAL
Office Furniture
$3,000
$1,000
Page 16
Communication Equipment
_
$2,000
$0
Computer Equipment
$0
_
$3,000
Page 16
TOTAL CAPITAL
$5,000
$4,000
TOTAL DISTRICT OPERATIONS
$764,4501
$820,150
Equipment Replacement-LECD
$6,7001
$19,300
Page 16
Equipment Replacement Fund-LECD $16,1731
$19,876
Page 16
Budget FY 2007-2008
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
PROPOSED FY 2008-2009 BUDGET
ITEM
TOTAL BUDGET
2607-2008
TOTAL BUDGET
2008-2009
DESCRIPTION
Other PSAP Support
Recurring Charges
$498,000
$461,300
Page 19
Maintenance Charges
$418,600
$173,000
Page 19-20
CPE Technician
$0
$18,500
Page 20-21
Telecommunicator Training/Travel
$16,000
$21,000
Page 21
Catastrophic Contingency
$100,000
$100,000
Page 21
PSAP Emergency Response Support
_
$18,500
$6,000
Page 21
intergovernmental Aerial Mapping
$6,000
$5,000
Page 22
PSAP Communication Services
$1,900
$3,000
Page 22
Equipment Replacement-PSAP
$0
$5,000
Page 22
Equipment Replacement Fund-PSAP
$430,000
$430,000
Page 22
Total Other PSAP Support
$1,488,000
$1,222,800
Projects
Wireless Implementation
$50,000
$50,000
Page 23
Emerging Technologies
$200,000
$200,000
Page 23
PSAP Grant Funding
$186,000
$200,000
Page 23
Redundant Communication Network
$2,050,000
$2,050,000
Page 24
CPE Technician
$80,000
$0
PSAP IP Network
$0
$112.000
Page 24
Anniversary Event
$0
$12,000
Page 24
Total Projects
$2,566,000
$2,624,000
TOTAL PSAP SUPPORT
$4,064,000
$3,846,800
TOTAL
$4,831,323
$4,706,126
Budget FY 2007-2008
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
AGENCY OVERVIEW
Background
The creation of the Lubbock Emergency Communication District was approved by an
overwhelming vote of the public in 1986. Authority to create the District was provided in
Vernon's Texas Civil Statute 1432e. It was later codified in Texas Health and Safety
Code Section 772.301 through 772.329, the Emergency Telephone Number Act for
cities with population over 20,000.
The District's mission upon creation was to establish 9-1-1 as the primary phone number
to be used in an emergency in Lubbock County and the Emergency Telephone Network
associated to provide the Enhanced 9-1-1 service. All political subdivisions within
Lubbock County assisted in this mission by establishing eight (8) Public Safety
Answering Points (PSAPs) to receive emergency 9-1-1 calls. Our mission continues,
but now in a different form.
"The mission of the Lubbock Emergency Communication District is to
provide the best possible, trouble free network for the citizens we serve to
access emergency services by dialing 9-1-1; to provide the best tools
(equipment and information) to each service provider agency that will
enhance their ability to provide public safety services; and to educate the
public on the effective and appropriate use of the 9-1-1 network."
The City of Plainview joined the Lubbock Emergency Communication District through an
interlocal agreement in January 1989.
A six member Board of Managers oversees the Lubbock Emergency Communication
District. Two appointments to the Board are made by the City of Lubbock, one by the
County of Lubbock, one by the City of Slaton, one at -large appointment made by the
other Board Members, and one ex-officio (non -voting) member representing AT&T, the
primary telephone service provider in Lubbock County.
Enhanced 9-1-1 operations started within LECD boundaries on January 27, 1989.
Since that time more than 2.5 million 9-1-1 calls have been handled by the Public Safety
Answering Points (PSAPs) supported by LECD. Currently, more than 60% of all 9-1-1
calls originate from a wireless device.
In fiscal year 2004-2005 all of the workstations and servers in use were replaced with
then current technology equipment. In FY2006-2007 all of the legacy analog "backroom"
equipment was replaced with state-of-the-art digital capable equipment. This has
positioned the District for the move to a new Next Generation 9-1-1 (NG 9-1-1) System
that will use digital technology. Software used by the telecommunicators is constantly
being upgraded to ensure that the most current program version is in use.
Proposed Budget FY 2008-2009 Page 1
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Since fiscal year 2004-2005, all the major wireless service providers in the District are
providing Wireless E9-1-1 Phase II service. This service provides the telecommunicator
with the latitude and longitude of the caller. This assists the telecommunicator in
locating the caller.
The District has become more involved in the design and implementation of
NG 9-1-1 (Next Generation 9-1-1) in the state of Texas. NG 9-1-1 will change the
architecture of the network allowing better access for current and future communication
devices, no matter what platform they use. More emphasis has been placed on
legislative interaction regarding changes to the 9-1-1 system in Texas and in the nation.
The staff of LECD and the Board of Managers are continually looking forward,
researching equipment, techniques and training to assist the Public Safety
telecommunicator in doing a better, more efficient job of providing emergency help to
people calling 9-1-1.
Staff
In addition to the Board of Managers, the District employs a staff of eight full time
employees. This is one more full time staff member than FY 2007-2008.
EXECUTIVE DIRECTOR — Has total oversight of the operation of the District. Is
responsible to the Board of Managers for carrying out the mission of the District.
OPERATIONS MANAGER — Is in charge of the day-to-day operations of the District,
including payroll, accounts payable/receivable, PSAP personnel training, and other
responsibilities. Assumes the role of "Acting Executive Director' in the absence of the
Executive Director. Is responsible to the Executive Director.
TECHNICAL SPECIALIST — Provides technical assistance to staff on administrative
processes and evaluates efficiency of operating practices. Designs, manages, queries
and cleans databases used by the District for such things as addressing, tracking 9-1-1
fee remittance, and the like. Assists with the coordination of meeting arrangements and
facility requirements. Backs up the Operations Manager in her absence. Is responsible
to the Operations Manager.
DATABASE/PROJECT COORDINATOR — Provides addresses in the unincorporated
areas of the county. Verifies and corrects the MSAG (Master Street Address Guide). Is
responsible for maintaining an accurate database of the road signs that are purchased
by the District and installed by the Lubbock County Road Department. Coordinates
Public Education activities and purchasing projects. Is responsible to the Operations
Manager
Proposed Budget FY 2008-2009 Page 2
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
COMPUTER NETWORK TECHNICIAN — Administers the internal computer network,
which includes all hardware and software. Assists staff in the use of computer
programs. Plans for the impact of future technologies on the computers used internally
by the District. Assists CPE Technician, when necessary, in resolving 9-1-1 related
problems and serves as backup to the Technician when required. Is responsible to the
Executive Director.
RECEPTIONIST — Responsible for answering the telephone and greeting visitors to the
LECD office. Assists with coordination of meetings and special events. Monitors
supplies and Public Education materials. Responsible for mail distribution, accounting
for incoming revenue and other clerical projects. Is responsible to the Operations
Manager.
GIS COORDINATOR — Maintains a GPS accurate centerline map file/book, with
address and block ranges, which is used by various emergency response agencies.
Assists with addressing inquiries. Using information from AT&T and data records of
each PSAP, graphically displays wireless 9-1-1 calls on the map of the District and
determines, based on location of the 9-1-1 call, if it routed to the proper PSAP. On
request, creates and prints custom maps. Active participant on the NENA MSAG
Standards working group. Is responsible to the Executive Director.
CPE TECHNICIAN — Responsible for the repair, maintenance and upgrade of the 9-1-1
call receiving/answering equipment used in the 9-1-1 centers in the District.
Troubleshoots problems with 24-hour logging recorders prior to the involvement of the
manufacturer's representative. Diagnoses problems with the Wide -Area -Network
including Cisco Routers, and notifies AT&T when network trouble is discovered. Is
responsible to the Executive Director.
Responsibilities
MAINTENANCE OF MSAG — The MSAG (Master Street Address Guide) is the database
that is used to determine to which PSAP 9-1-1 calls should be sent. The MSAG is also
used to validate telephone subscriber addresses.
RURAL ADDRESSING — Lubbock County Commissioners Court appointed LECD as
sole addressing authority for all unincorporated areas of Lubbock County. LECD
coordinates the provision and use of these addresses with all affected parties.
MAP DEVELOPMENT — The centerline map that has been developed is used by
PSAPs to locate the 9-1-1 call graphically on a map display. This takes place with both
wire -line and wireless calls. The wireless call location appears when the PSAP receives
a Wireless Phase II 9-1-1 call. LECD produces map books for use by the PSAPs and
the field emergency responders. We have also provided access to a data set similar to
the Public Safety Map Book on the LECD website.
Proposed Budget FY 2008-2009 Page 3
LUBBOCK EMERGENCY. COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
STREET SIGNS — LECD pays for the manufacture of street signs in Lubbock County for
placement/replacement at the intersection of roads. The signs provide the street name
and the block range at that location. These signs provide direction not only for
emergency responders, but also for mail and other delivery service.
9-1-1 NETWORK — LECD ensures the network that transports the 9-1-1 call is operating
properly. This is accomplished by working closely with the telephone companies and
jointly testing and reporting problems when they occur.
9-1-1 SERVICE FEE — LECD is responsible for receiving, tracking, and depositing
service fee revenue from the service providers that provide dial tone, by wireline,
wireless or VoIP within the District. Currently the District collects 5% of the AT&T base
telephone rate on all wireline phones within the District. In addition, each subscriber to a
wireless service is assessed a fee of $0.50 per month by the State of Texas. These fees
go to the State and are then distributed to the Districts and COGs (Councils of
Government) based on population. The District also collects $0.50 per month service
fee from each subscriber to a VoIP (Voice over Internet) service provider.
CLECSMIRELESSNOIP - LECD is responsible for identifying and contracting with
CLECs (Competitive Local Exchange Carriers), WSPs (Wireless Service Providers),
and VSPs (Voice over the Internet Service Providers) regarding provision of 9-1-1
service to their customers that reside within the District. LECD also works with WSPs
and VSPs in implementing and testing the latest technology to facilitate the location of
callers from their respective service to 9-1-1.
CALL TAKER EQUIPMENT — LECD provides the equipment used at each PSAP to
receive and answer the 9-1-1 calls. Specialized software is also provided to maintain a
record of every 9-1-1 call that comes into the PSAP. LECD ensures that the equipment
is working at its peak performance level at all times. The CPE (Customer Premise
Equipment) is monitored remotely, not only by LECD, but also by Plant*CML Inc., with
the use of a service called Mission Control. This system automatically notifies
Plant*CML of any problems with on -site CPE 24x7. LECD maintains and monitors a
wide area network (WAN) that allows all PSAPs to exchange information with each
other and with the District. The WAN also provides user tips, equipment and software
operation instruction, electronic equipment trouble reporting, and other reference
information.
24-HOUR RECORDERS — Part of the equipment that LECD provides to the PSAPs that
it supports is logging recorder equipment. This equipment, replaced in FY 2007/2008,
makes a recording of every 9-1-1 call that is handled by the PSAP. Through the use of
maintenance contracts, the equipment is maintained in peak operating condition.
PUBLIC EDUCATION — The District is the primary supplier of educational material and
public training programs on the use of 9-1-1 and new communication technologies.
Proposed Budget FY 2008-2009 Page 4
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
TELECOM MUNICATOR TRAINING — This is a benefit to all agencies that operate a
PSAP. LECD staff conducts training classes on Basic 9-1-1, the use of the Vesta
workstation and the administration of the Vesta telephone equipment. The District also
provides funds so that telecommunicators can take advantage of numerous training
opportunities. LECD also sponsors classes and web seminars locally.
PREPARATION AND HOSTING OF MEETINGS - Many hours are spent each month
preparing information for a variety of meetings that are hosted by LECD. The monthly
Board of Managers and User Group meetings require many hours of preparation.
Meetings are also held as needed with telephone service providers and agency officials.
LECD Staff plans briefings with legislative contacts on an as needed basis to update
them on issues effecting 9-1-1 service in Lubbock County.
QUARTERLY NEWSLETTER — The Technical Specialist serves as the Editor for this
newsletter that is published every quarter. The publication takes many hours of staffs
time to prepare. Around 200 newsletters are mailed to PSAP personnel, Districts and
many other people and businesses in Texas and across the United States.
RESEARCH AND PLANNING - District Staff is continually researching the most.
advanced technology on the market, determining if it fits the needs of the District and
planning for its implementation. This also includes participation in the development of an
NG 9-1-1 (Next Generation 9-1-1) system for the District and the State of Texas. This
will be a network, which will include database services that will be able to handle
Enhanced 9-1-1 services for all devices that need to connect to the 9-1-1 network.
MAINTENANCE OF CUSTOMER PREMISE EQUIPMENT — As previously stated,
LECD has the responsibility of maintaining the hardware and software associated with
9-1-1 call delivery in the PSAPs. A trained Technician on staff is assigned this duty.
These are the major items that LECD provides to the participating agencies and the
citizens of Lubbock County and the City of Plainview.
Proposed Budget FY 2008-2009 Page 5
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
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Proposed Budget FY 2008-2009 Page 6
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
SIGNIFICANT ACTIVITIES FOR FY 2008-2009
In addition to the routine duties of the District, which involve day-to-day addressing and
ensuring the 9-1-1 network is functional and the 9-1-1 call receiving equipment is
operating properly: LECD plans to continue working on the following significant activities
in this fiscal year.
EMERGING TECHNOLOGIES
LECD will continue to focus on emerging technologies this fiscal year. With the advent
of new technologies, it is imperative that LECD be on the leading edge of the
development of the NG 9-1-1 database that will be capable of routing 9-1-1 calls from
ANY current or future communication device to the proper PSAP.
REDUNDANT COMMUNICATION NETWORK
In this fiscal year, the District will undertake a project to establish an ESlnet (Emergency
Services IP Network) which will include a redundant 9-1-1 communication network
between the AT&T Swift central office and all of the 9-1-1 PSAPs that are served by the
District. Based on the consultant's findings, this redundancy could come in the form of a
microwave network, a physically diverse network infrastructure provided by our current
local exchange carrier, or a physically diverse network provided by an alternative
communications vendor.
PSAP IP NETWORK
This is one of many projects related to Next Generation 9-1-1. This starts with taking our
IP capable PSAPs and changing them to IP enabled PSAPs. This is basically a
software/licensing task. The second part is to connect the PSAPs to our planned
ESlnet. This network/enablement will allow PSAPs to transfer 9-1-1 and other phone
calls to each other without having to go back through the PSTN (Public Switched
Telephone Network) or through the 9-1-1 Network. We are anticipating that this network
will also allow the transfer of a 9-1-1 call to multiple PSAPs simultaneously.
WIDE AREA NETWORK ROUTER REPLACEMENT
Our Wide -Area -Network was originally installed in 2003. This network connects all of
the PSAPs together and is used to monitor the equipment at the PSAP as well as
providing an Intranet connection with LECD. This connection to LECD offices allows a
PSAP to print an incorrect ALI report on a LECD printer, allows a dispatcher to complete
a trouble repair form on equipment, which automatically pages the CPE Technician and
allows a dispatcher to view help pages, and other similar functions. It has proven to be
an invaluable tool. This is a separate network from the proposed PSAP IP Network,
Proposed Budget FY 2008-2009 Page 7
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
which will be used strictly for 9-1-1/emergency related events. The Cisco Routers that
were installed in 2003 have reached "end -of -life," meaning that the manufacturer no
longer supports them. There are not any more firmware upgrades being produced, and
the availability of components is limited. These routers need to be replaced with the new
current product.
CPE MAINTENANCE
LECD continues to provide 24 x 7 maintenance on all of the LECD provided equipment
directly related to the answering of 9-1-1 calls.
20 YEAR ANNIVERSARY EVENT
January 2009 will mark 20 years of LECD providing Enhanced 9-1-1 service in Lubbock
County, Abernathy and Plainview. LECD will host several events during National Public
Safety Telecommunicators Week, the second full week of April, to mark this special
occasion.
LEGISLATION
LECD continues to participate in the monitoring of State and National legislation as to
how it relates to 9-1-1. The first Legislative Briefing was held in January of 2007. This
event proved to be very successful. We plan on holding the same type of event in
January of 2009.
TELECOMMUNICATOR TRAINING
LECD will continue to provide local training for telecommunicators. Classes will be held
on an as needed basis to educate telecommunicators and supervisors on the use of the
Vesta Pallas equipment and Basic 9-1-1. LECD will host seminars on topics that are
pertinent to the education of the telecommunicator and suggested by the User Group.
These are presented by well-known training consultants and are attended by public safety
personnel throughout West Texas. LECD also provides a funding source so that training
can be provided to the telecommunicators. The Training Center in the District office,
which is a functional PSAP, is used to provide specialized hands-on training for the user
on the software and hardware used in the 9-1-1 centers.
USER GROUP MEETINGS
LECD will continue to host User Group Meetings on a monthly basis. Participation has
been very good at these meetings, and we hope to see these continue. The User Group
provides beneficial input and serves as a means of disseminating information, all of
which helps LECD accomplish its mission.
Proposed Budget FY 2008-2009 Page 8
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
PUBLIC EDUCATION
LECD continues to maintain the Public Education Program. We plan to continue to build
the LECD Road Show Team that consists of members of the 9-1-1 Public Safety
Community.
GIS COLLABORATION EFFORT
LECD has formed a very valuable relationship with other entities involved in
GIS/mapping efforts in Lubbock County. We plan on participating in meetings to further
the goal of collaboration among all entities and uniform enforcement of standards. This
is very important in streamlining the addressing functions for all involved.
Proposed Budget FY 2008-2009 Page 9
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
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Proposed Budget FY 2008-2009 Page 10
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
DISTRICT OPERATIONS
This section of the budget describes the District operating expenses of the budget. It
pertains more to the day-to-day operations than to specific programs and projects.
Salary/Employee Expense
Salaries — Full Time $404,842
This is for salaries for the full time District employees. This amount includes the CPE
Technician that maintains the customer premise equipment at the PSAPs. Thus, this
Technician's salary and eventually a percentage of the Computer Network Technician's
salary would go to directly support the answering points. This figure includes applicable
merit raises for all the full time employees. Staff is at eight full time employees, one
more than in FY 2007-2008.
Salaries — Part Time $8,200
This is for salaries to pay for any temporary help that might be needed to complete
projects that require involvement of all staff during busy times. This would be only
temporary assistance. Road Show Team wages are included in this category.
Retirement Expense $36,566
This is the amount paid to the Texas County and District Retirement System by the
District as the employer. This includes the payment of retirement benefits for eight full
time employees. The contribution rate is 8.68% for the calendar year 2008. The
contribution rate for 2009 is projected to be 7.88%. By adding 1 % to that rate, which
would be 8.88%, the District should come very close to being fully funded and would
only see a small increase in the rate from the previous year. The employee currently
contributes 7% to this fund.
Insurance Benefit $77,247
This is for medical, vision, dental, disability and life insurance through TML
Intergovernmental Employee Benefits Pool for the full time District employees.
Employees pay for a portion of the premium for family members that are on the plan.
An increase of around 8% is expected. This percentage continues to be minimal
compared to other agencies within the pool because LECD's group loss ratio has
remained very low.
Workers' Compensation $1,700
This is the District's contribution for State Workers' Compensation insurance coverage.
This covers the employee should they be injured on the job.
TEC — Unemployment $2,160
This is the District's contribution to the Texas State Unemployment Fund. This amount
is based on a percentage of the first $9,000 per employee. The rate for the current
calendar year is 1.1 %. The rate for the previous year was .5%. Since the rate
Proposed Budget FY 2008-2009 Page 11
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
information is not received until after the first of the calendar year, and the rate
fluctuates from year to year, we estimate this rate a little higher than the current year.
FICA — Benefit $31,585
This is the District's contribution to Social Security. OASDI (Old -age, Survivors, and
Disability Insurance) — 6.2%. Medicare—1.45%.
Payroll Service $1,200
This pays for processing of the District's payroll. The service agency takes responsibility
for all payments and reports to state and federal agencies.
Pre -Employment Expense $3,000
This covers the fees for pre -employment testing and any interviewing or moving
expenses that may be required.
Other Benefits $35,000
This pays for other employee benefits such as wellness benefit assistance and accrued
liabilities. Funds must be available to pay out all accrued PTO (personal time off) and
the applicable FICA and retirement contributions if the need arises. All full-time regular
employees upon resignation are eligible to receive payment for earned, unused PTO up
to 45 days.
Supplies
Office & Operating Supplies $2,500
This is used to cover the purchase of paper, pens, stationary, envelopes, backup tapes,
computer media, and other supplies essential for conducting business.
Other Supplies $4,700
Board Meetings and User Group Meetings are held at the LECD office on a regular
basis as well as an increasing number of seminars and briefings that include local and
area public safety agencies and legislative representatives. LECD plans on hosting a
Legislative Briefing in January 2009. LECD also hosts classes via the web. These
funds are used to purchase refreshments for these meetings along with paper goods
and other supplies. Funds are also designated for benevolent causes.
Educational Supplies $850
This covers the cost of subscriptions to educational and technical publications and any
other training material needed.
Postage $1,300
In addition to the daily mailing that the District does, this also includes several projects
including distribution of the LECD Quarterly newsletter and invitations to events.
Proposed Budget FY 2008-2009 Page 12
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Mapping Supplies $500
This is supplies necessary for production of reference maps for requesting agencies
and PSAPs.
Printing $1,850
The LECD newsletter is printed quarterly. Other printing costs will include replenishing
letterhead, envelopes and business cards.
Maintenance
Office/Communication Equipment Maintenance $1,500
This covers the cost of repair to any of the office equipment other than computers. This
might include video equipment, fax machine, printers, or telephone equipment. Where
appropriate hardware contracts are negotiated to ensure the District maintains normal
operation of heavily used devices.
Computer Equipment Maintenance $11,050
Software Contracts: Software contracts ensure the District has the latest version of the
programs in use for day-to-day operations. Examples are: Symantec Endpoint
Antivirus and Backup Exec, ESRI GIS software.
Repair Parts: This covers the cost of small parts that may fail in a computer used by
District Staff. This may be hard drives, DVD drives, memory, etc.
Software Upgrades: This covers the cost to upgrade software to the next point release
in the series. An example is the upgrade of the server operating system and network
monitoring software.
Facility Maintenance $1,000
This covers cost of maintenance of the District offices not covered under the lease
agreement. This includes the cost of cleaning supplies and other facility supplies.
Small Tools & Equipment $1,000
This is used for the replacement or purchase of small equipment with a value of less
than $500, such as calculators, excluding computers and monitors. It also includes
tools and testing equipment required for maintenance of internal computer equipment.
Rent/Lease Machinery $3,000
This covers leases of equipment such as the postage meter, scale and copy machine.
We plan on replacing our current copy machine. It is more than four years old, and
service technicians are having trouble getting parts to repair it when something breaks.
A new copier lease will be higher. The lease is through the State of Texas Purchasing
Program. This is also used to pay for the rental of equipment for meetings and
receptions.
Proposed Budget FY 2008-2009 Page 13
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Other Services/Expenses
Rent/Lease Facilities $44,100
This covers the annual office lease and costs incurred should alternate space be
needed for such things as meetings, training classes, or storage of equipment.
Texas 9-1-1 Alliance $16,200
This is the District's annual membership fee to the Texas 9-1-1 Alliance. Through the
Alliance the District has the benefit of the services of a public affairs representative,
regulatory attorneys, and contract negotiation with wirelessNOIP service providers, etc.
Legal Services $9,400
This pays for the District's local attorney who advises staff concerning issues pertaining
to contracts, purchasing, audits, personnel, and other similar matters. This also covers
the cost of legal postings such as the bank depository.
Accounting Services $8,000
This pays for the annual District audit and other accounting services, including
consultation if necessary. LECD has reached the end of the contract with the current
auditing firm, and Staff will select a new firm for the audit of FY 2007-2008. As in the
past, Staff will locate a firm with experience in government auditing. The cost of a new
firm is expected to be higher than previous years.
Public Education $23,800
This is the District's program designed to educate the public on how to use 9-1-1.
Purchases fall into several categories:
Recognition and Appreciation Events - Tokens of appreciation/recognition and activities
related to National Telecommunicators' Week and 9-1-1 Day.
Advertising - Production of public service announcements and publication through print,
television, radio, and billboards. This includes items bearing the LECD logo, including
the clothing and accessories worn by LECD Staff and Board Members.
Supplies and Materials - Book covers handed out to local schools. Cost of items
distributed during public education events that are scheduled throughout the year. This
includes the cost of materials distributed through the Safety City program. Repair and
maintenance of presentation display and accessories, including the Red E. Fox
costume.
Road Show Team - Purchase of shirts for team members participating in events.
Proposed Budget FY 2008-2009 Page 14
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Professional Services $4,500
This section is for technical consultants and outside services that the District might use
in various projects. It may also include support services for software and hardware.
Examples are: telephone support for various software programs or troubleshooting
hardware problems.
Communication Services $14,200
This pays for the District's local telephone and long distance service. It also includes
service for wireless phones, Internet, web hosting, laptop data connection cards, and
alpha/numeric pagers. NTS provides LECD with Internet service through a fiber
connection. We have found that the existing speed is a little slow, especially when
Plant*CML needs to run programs on one of the PSAP servers or workstations.
Currently Plant*CML monitors and accesses the PSAPs through our Internet
connection, through a firewall and into our Wide -Area -Network. Increasing the Internet
connection speed to the "next level" will cost additional money per year. Whenever
possible, services are contracted through the State of Texas at a reduced rate.
Professional Dues and Memberships $3,250
This covers the cost of annual dues of organizations like APCO (Association of Public
Safety Communication Officials), NENA (National Emergency Number Association),
State Purchasing Organization, Lubbock Chamber of Commerce, and Human Resource
Society. All Board Members and Staff are members of NENA.
Travel $30,150
This is for the travel expenses of Staff and Board Members to attend meetings, training,
seminars, and conferences. The 2009 National Emergency Number Conference will be
held in Fort Worth June 8-12. We have increased the travel budget sufficiently so that
all of the Board Members can attend along with many of the Staff. This is a great
opportunity as the conference may not be back in Texas for another 10 years. In
addition to training, this includes expenses to attend such meetings as Texas 9-1-1
Alliance, NG9-1-1, PEI User Group, Board Executive Briefings, NENA goes to
Washington, Texas NENA Board, and Technical/Operations Development Conferences.
It includes the cost of such items as flights, hotel accommodations, meals, rental cars,
cab/shuttle, and parking.
Training $12,600
This covers the cost of tuition/registration for training classes, seminars and
conferences for LECD Staff and Board Members. The District has employed some very
talented new employees, and we plan to continue their education in 9-1-1. This amount
has increased because, as previously mentioned, we will try to have as many people as
possible attend the NENA Conference in Fort Worth. We also have a staff member who
will apply to be a part of Leadership Lubbock which is hosted by the Lubbock Chamber
of Commerce.
Proposed Budget FY 2008-2009 Page 15
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Insurance $8,500
This covers insurance on all District -owned property, equipment, and automobile. It
also covers liability insurance and errors and omission coverage on Staff and Board
Members.
Vehicle Expense $10,700
This covers the vehicle expense of eligible full time staff and mileage for other District
employees. Staff is expected to be able to travel to PSAPs and offsite locations for such
things as meetings or maintenance. This amount has been increased to assist Staff in
meeting the rising costs of fuel. The IRS rate has increased by approximately 63%
since 1999.
Capital
Office Furniture $1,000
This covers the cost of furniture that may be needed as we seek to accommodate
additional staff.
Computer Equipment $3,000
This will cover the purchase of an additional laptop that will be available to employees
that need to work offsite or while traveling.
Equipment Replacement $19,300
This covers the replacement of legacy equipment. Current wireless phones carried by
LECD Staff, like other technology items, are behind the curve and need to be replaced.
The bulk of the cost will be in the purchase of the new phones with little if any change in
the monthly costs. Also scheduled to be replaced this year are a server, two
workstations and monitors, and possibly a printer. Currently LECD has two on -site UPS
units to provide power for the internal computer network and the Training Center 9-1-1
Network. Neither of these units is currently under a maintenance contract. Neither unit
has a by-pass switch, meaning that if there is a problem with the UPS, all the equipment
that it powers must be shutdown, then disconnected, plugged into line power and
restarted. We would like to install a single UPS unit to handle our needs and install it
with a by-pass switch. The only electrical work required will be for the by-pass switch.
The circuit already exists for the UPS power.
Equipment Replacement Fund $19,876
We have developed a schedule of equipment that needs to be replaced. This schedule
gives an estimated life expectancy for each piece of equipment and provides adequate
money to replace the piece of equipment at the end of its life span. This is for
equipment used by the District and not equipment located in the PSAP. Expenditures
from this account will occur to replace existing equipment.
Proposed Budget FY 2008-2009 Page 16
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
PSAP SUPPORT
This section covers expenditures to support the PSAPs within the District.
Recurring Costs
Wireline Network Charges
9-1-1 Database Charges
Wireless Network Costs
Language Line Services
WAN Recurring Costs
Maintenance
Customer Premise Equipment — Servers/Workstations
Logging Recorders
Headsets
Other Maintenance/Repair
Upgrades
EMS Console Addition
Other Upgrades
CPE Technician
Vehicle
Travel/Training
Other Supplies
Telecommunicator Training/Travel
Catastrophic Contingency
PSAP Emergency Response Support
Intergovernmental Aerial Mapping-
PSAP Communication Services
Equipment Replacement
Equipment Replacement Fund
Projects
Wireless Implementation
Emerging Technologies
PSAP Grant Funding
Redundant Communication Network
PSAP IP Network
Anniversary Event
Proposed Budget FY 2008-2009 Page 17
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
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Proposed Budget FY 2008-2009 Page 18
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
OTHER PSAP SUPPORT
Recurring Costs $461,300
Wireline Network Charges $133,000
These are the costs associated with providing the wireline service and 9-1-1 trunking in
the Lubbock Emergency Communication District. These charges are paid to AT&T,
Windstream, South Plains Telephone Cooperative and other CLECs (Competitive Local
Exchange Carriers). The 9-1-1 network includes the 9-1-1 trunks from the various
central offices to the selective router. Included in this amount is the cost to maintain a
special 9-1-1 trunk group and four telephone lines to the training center. Also included
is the cost of a T-1 data circuit between Slaton PD and Slaton FD. This also includes
the telephone lines installed at the PSAPs for remote maintenance.
9-1-1 Database Charges $160,000
These charges are associated with the database records that are maintained by the
telephone companies to provide accurate records for the ANI (Automatic Number
Identification) system. We pay this fee to AT&T based on the number of ALI (Automatic
Location Identification) records that exist in the ALISA database. Currently there are
approximately 147K subscriber records for LECD in the AT&T ALISA database. This year
LECD will also begin paying recurring cost for VDB/ERDB (Verification
Database/Emergency Routing Database).
Wireless Network Costs $143,000
These are the costs to maintain Wireless E9-1-1 Phase I and Phase II service in the
District. Some wireless service providers continue to charge for Wireless Phase I & II
services. This also includes the payment of the AT&T wireless network tariff.
Language Line Services $1,300
These are the costs involved with the provision of Language Line Services to all the
PSAPs in the District. Language Line is an interpreter service that is used by the
telecommunicators to converse with non-English speaking callers to 9-1-1. This cost is
based on the number of minutes used.
WAN Recurring Costs $24,000
This is the annual cost to keep the WAN (Wide Area Network) operational.
Maintenance
$173,000
Customer Premise Equipment $85,000
LECD plans to continue, at this time, a Tier 2 support contract with AT&T. This provides
additional coverage should our Technician be on vacation or out of town. The current
Tier 2 contract expires on April 1, 2009. This also includes funds to replace legacy
routers on the Wide -Area -Network as previously described.
Proposed Budget FY 2008-2009 Page 19
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Logging Recorders $24,000
Current logging recorders were upgraded in November 2007. We will begin paying
annual maintenance on the logging recorders in late 2008. This will be a year-to-year
contract.
Headsets $12,000
LECD provides headsets to all of the telecommunicators in the District. This fund is for
repair/replacement of headsets during the year. We will also replace wireless adapters
with newer, more reliable technology.
Other Maintenance/Repair $13,000
This is used to pay for maintenance/repairs that are not covered by a maintenance
contract. An example would be the cost of an electrician to check wiring or add circuits
at a PSAP.
Upgrades
EMS Workstation Addition Upgrade $19,000
Lubbock EMS has requested an additional 9-1-1 answering point workstation. With the
move to their new location they have room for additional personnel. The cost listed is for
the required hardware and software.
Other Upgrades $20,000
This covers software upgrades of programs at the District office that are used to
DIRECTLY support the PSAPs. It also covers other upgrade costs at the PSAPs that
are not covered by a maintenance agreement.
CPE Technician
$18,500
This category includes those expenses that are incurred only because we have taken
over the maintenance of the 9-1-1 equipment. There are many other salary/employee
expenses that are incurred that are considered operating expenses, but are not directly
attributed to support of the answering points.
Vehicle Expense $6,000
This covers maintenance of the District van that is used by the CPE Technician in
maintaining the PSAP 9-1-1 equipment. This will include such things as gas, oil
changes, car wash, tires, and insurance.
Travel/Training $11,000
This covers cost of training classes necessary to keep all personnel involved in
maintenance of 9-1-1 equipment at a level of expertise that would provide the best
possible service to the District's PSAP personnel. This also covers any travel required.
Proposed Budget FY 2008-2009 Page 20
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Classes are taught by Plant*CML, the District's CPE manufacturer, who is located in
California.
Other Supplies $1,500
This would cover any other supply item that is purchased for use by the Technician in
the maintenance of equipment at the PSAPs.
Telecommunicator Training/Travel
$21,000
This section details the planned expenditures for training and associated travel of PSAP
personnel. Each PSAP has requirements for certification. These items will assist with
the expense involved in meeting these requirements.
Tuition/Travel $13,800
This will be used at each PSAP to help with tuition and travel for PSAP personnel to
attend required classes. These funds are allocated to each PSAP according to their
size and their expressed needs. This also includes costs for award winners and their
supervisors to attend recognition events.
Seminars $4,800
Annually, LECD hosts a seminar in Lubbock. The topic and date of the seminar is
coordinated with PSAP management to meet the needs of the telecommunicators.
These seminars are available for public safety personnel throughout West Texas to
attend. LECD also hosts web seminars that benefit all PSAP personnel.
Educational Materials $2,400
This money would be used to purchase training materials used by LECD staff to train
the telecommunicators on the use of the call answering equipment. It will also be used
to help the PSAPs build their own education libraries. It would include purchase of
videos, instructional materials, reference materials and other meeting supplies.
Catastrophic Contingency
$100,000
In the event of a catastrophic loss, the insurance companies do not pay immediately so
some funds need to be available for use in these circumstances.
Emergency Response Support
$6,000
This is the street signs purchased by the District to be placed in rural areas of the
county by the Lubbock County Road and Bridge Crew. This amount is based upon "per
sign" costs obtained from the District's sign vendor, Lubbock Grader Blade. Material
costs continue to increase. Replacement of missing and vandalized signs will account
for the biggest portion of this year's sign budget. Figures are based upon the purchase
history of sign orders.
Proposed Budget FY 2008-2009 Page 21
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Intergovernmental Aerial Mapping $5,000
This is LECD's share to participate in an aerial photography/mapping program with the
City of Lubbock and Lubbock County. LECD would have access to the data (aerial
photographs) that will be used to update our current centerline map, which is used in
the PSAPs. LECD has participated in similar programs in the past.
PSAP Communication Services
$3,000
This covers a portion of the cost of services required to maintain availability of staff for
PSAP requests. This includes wireless devices and pagers.
Equipment Replacement - Parts
$5,000
Covers the cost of purchasing replacement parts for the PSAP 9-1-1 Equipment. This
could be Telephone Interface Cards (GATM 8 or Trunk Interface Card), keyboards, RIS
boxes, and other necessary items.
Equipment Replacement Fund
$430,000
This is a revolving fund. These funds carry over from one year to the next and increase
by the same amount each year. To arrive at this figure we have taken the cost of the
CPE, software, logging recorders, netclocks and installation and added to this amount
20% to cover increases in products and services. Currently, we have about $2.1 million
in the replacement account. With the changes in technology that we need to prepare
for, the annual addition to this fund will put LECD in a position to make the necessary
equipment changes without forcing an increase in the service fee. Though we have
replaced equipment several times in the past years, this annual contribution amount has
steadily increased this fund, so that a large upgrade project will not impact our service
fee.
Proposed Budget FY 2008-2009 Page 22
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
PROJECTS
Wireless Implementation
$50,000
The major wireless carriers are providing Phase II service, and contracts have been
established with them. Funds will be needed this fiscal year to pay the smaller carriers
that may start the Phase II implementation process.
Emerging Technologies
$200,000
Emerging Technologies are the future of 9-1-1. Currently there are more than ten
different types of devices that can conceivably dial or call 9-1-1. The present 9-1-1
network does not have the capability to provide the life saving location information from
all of these various devices. The above funding will allow LECD to fully investigate and
implement/participate in networks and technologies, such as the VDB/ERDB, that will
allow our PSAPs to receive calls from and locate current and future technology devices.
PSAP Grant Funding
$200,000
Starting in Fiscal Year 2005-2006 LECD changed from an entitlement -funding program
to a grant -funding program. Grants are approved in June of the current fiscal year to be
included in the'budget of the forthcoming fiscal year. The grant program was approved
in February of 2005, and the supported PSAPs were notified by letter of the program
shortly thereafter. An amount of $100,000 was established as the total amount that the
District would fund. In FY 2007/2008 the Board increased the amount to $187,000
because of the number of eligible grants. This year the requests come close to
$200,000 with the two largest requests being to assist in the relocation of a Dispatch
Center along with the funding of new radios and for assistance in installing an AVL
(Automatic Vehicle Location) System. The grants all meet the agreed upon criteria of
the Grant Program. Some of the grants fall into the priority three category. We have
included the full amounts of the grants in the budget, and will leave final funding
determination to the Board.
Lubbock County Sheriff— Automated Vehicle Location System ........................... $50,000
Slaton Police Department — Relocate Dispatch Center/Radios ............................ $50,000
Lubbock Police Department — Large Screen Monitors, Training Tools, Chairs .... $17,850
Lubbock Fire Department — Enhancement of 9-1-1 Dispatcher Environment ...... $14,754
Lubbock EMS — Large Screen Monitors, Console Accessories, Chairs ............... $33,385
Texas Tech Police — Console Furniture............................................................... $23,605
Plainview Police Department — HVAC for Equipment Room & Dispatch ................ $9,059
Proposed Budget FY 2008-2009 Page 23
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Redundant Communication Network
$2,050,000
This project is intended to establish an ESlnet (Emergency Services IP Network) which
will include a redundant 9-1-1 communication network between the AT&T Swift central
office and all of the 9-1-1 PSAPs that are served by the District. Based on the
consultant's findings, this redundancy could come in the form of a microwave network, a
physically diverse network infrastructure provided by our current local exchange carrier,
or a physically diverse network provided by an alternative communications vendor.
PSAP IP Network $112,000
This is one of the many projects related to Next Generation 9-1-1. This starts with taking
our IP Capable PSAPs and changing them to IP enable PSAPs. This is basically a
software/licensing task. The second part is to connect the PSAPs to our planned
ESlnet. This network/enablement will allow PSAPs to transfer 9-1-1 and other phone
calls to each other without having to go back through the PSTN (Public Switched
Telephone Network) or through the 9-1-1 Network. We are anticipating that this network
will also allow the transfer of a 9-1-1 call to multiple PSAPs simultaneously. We have
also included funds to purchase VolP technology telephones to make it possible for
Staff to test and train in a lab environment.
Anniversary Event $12,000
January 2009 will mark 20 years of LECD providing Enhanced 9-1-1 service in Lubbock
County, Abernathy and Plainview. LECD would like to mark this occasion during
National Public Safety Telecommunicators Week, the second full week of April, by
hosting an event for the dispatchers and having a reception during the same week. We
plan to gather as many donations as possible to make this a memorable event.
Proposed Budget FY 2008-2009 Page 24
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
CHARTS
Revenue
FY 2008-2009 Revenue Forecast
Revenue Comparison
Revenue vs. Expenses
Financial Analysis
District/PSAP Comparison
PSAP Support
District Operations
9-1-1 Calls
By PSAP
Proposed Budget FY 2008-2009 Page 25
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
AT&T-LUBBOCK
AT&T - PLAINVIEW
WINDSTREAM
SOUTH PLAINS TELEPHONE COOP
WIRELESS - LUBBOCK
WIRELESS - PLAINVIEW
PRIVATE SWITCH -TEXAS TECH
CLEC-LUBBOCK
CLEC - PLAINVIEW
INTEREST INCOME - LUBBOCK
INTEREST INCOME - PLAINVIEW
SPAG-LUBBOCK
SPAG - PLAINVIEW
MISCELLANEOUS
TOTAL REVENUE
• CHANGE FROM PREVIOUS YEAR
TOTAL SERVICE FEE REVENUE
% CHANGE FROM PREVIOUS YEAR
REVENUE FORECAST
2003-2004
2004-2005
2006-2006
2006-2007
Projected
2007-2008
Projected
2008-2009
554,608
513,864
492,148
516,342
515,000
500,000
46,458
50,614
42,517
45,998
45,000
43,000
43,338
35,903
31,831
34,930
33,600
32,000
21,566
20,944
19,844
19,108
18,000
17,000
737,978
816,623
923,196
976,577
1,008,000
1,050,000
65,422
71,520
80,730
85,354
87,000
90,000
33,047
20,218
18,952
389,869
364,242
384,096
399,697
384,000
368,000
1,257
105
600
400
58,743
125,149
234,467
298,837
190,000
150,000
1,651
4,113
7.573
11,844
7,500
- 3,000
7,474
7,456
3,610
2,596
3,450
3,500
2,350
2,248
2,493
2,346
1,650
700
207
2,881
0
105
0
0
1,962,711
2,035,775
2,242,713
2,394,809
2,293,800
2,257,600
0.66%
3.72%
10.17%
3.13%
-4,22%
-1.58%
1,902,110
1,903,6321
2,000,6731
2,084,0231
2,096,3001
2,104,600'
0.72%1
0.08%1
5.10%1
4.17%1
0.59%1
0.40%
Proposed Budget FY 2008-2009 Page 26
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Revenue Comparison
REVENUE
$1,200,000
$1,000,000
$800,000 —
$600,000 —'
$400,000
$200,000
$0 T
AH I
ILEC CLEC Wireless Interest
❑ 01-02 ❑ 02-03 ■ 03-04 ■ 04-05 ■ 05-06 M 06-07 ■07-08 Proj
$2,400,000
$2,300,000
$2,200,000
$2,100,000
$2,000,000
$1,900,000
$1,800,000
CHART 1
REVENUE vs. SERVICE FEE
01-02 02-03 03-04 04-05 05-06 06-07 07-08
Proj
1-0—Total Revenue —0—Service Fee
CHART 2
Proposed Budget FY 2008-2009 Page 27
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
Revenue vs. Expenses
$2,500,000
$2,000,000 �.
$1,500,000
$1,000,000
$500,000
02-03 03-04 04-05 05-06 06-07
—*--Expenses —*—Revenue.
This chart shows a comparison for the last five years between revenue and expenses. This
does not reflect current year expenses and revenue.
CHART 3
Proposed Budget FY 2008-2009 Page 28
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
District/PSAP Comparison
■ District
18%
d4 -
■ PSAP
82%
This chart shows 82% of the District's FY 2008-2009 Budget goes toward the
direct support of the Public Safety Answering Points (PSAPs).
CHART 4
Proposed Budget FY 2008-2009 Page 29
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
PSAP Support
Emerg Response Equip
Support Replacement
Maint 1°% 11% CPE Tech
4% 1%
Catast
Aerial Mapping
Training 1%
1% `
Recurring
11%
Comm Svcs
1%
This chart shows how the 82% of the District's FY 2008-2009 Budget that
goes toward direct support of the PSAP is broken down. The mission of
LECD is to provide "end to end" support for the 9-1-1 call. To do this
effectively the District expends the bulk of its resources on this task.
C HART 5
Proposed Budget FY 2008-2009 Page 30
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET
District
Operations
Equipment
Capital
Replacement
3%
2%
Other Services
22%
Y' ,
=, x rAW
CeW 1La9
q'M1'��F
Maint
2%
Supplies
1%
Personnel
70 %
As shown in this chart, personnel services make up the bulk of the District
portion of the budget.
CHART 6
Proposed Budget FY 2008-2009 Page 31
LUBBOCK EMERGENCY COMMUNICATION DISTRICT
FY 2008-2009 BUDGET -
Calls by PSAP
I May-071 Jun-071 Ju"71 Aug-071 Sep-071 Oct-071 Nov-071 Dec-071 jan48l Feb-081 Mar-081 Wr-08 Total
Lubbock Police
Wireless
6,8961
7,1861 7,5631
7,3151
7,3531
7,4411
6,7291
6,7671
7,0361
7,2241
8,2641
8,0491
0,823
Wireline
4,9631
5,0691 5,4001
4,8861
4,6701
4,5881
3,9461
4,1631
3,9001
3,6741
4,206
4,3451
53,810
Volp
71
81 81
121
61
311
81
301
181
ill
181
311
188
AIN
M
P'l F,
W
0 ft
"Pi U-6
MM Ogg#
N.
. " W" A
Lubbock Sheriffs Office
Wireless
9401
9471
8871
8801
9181
1,0061
8581
9651 1,0411
9471
9961
1,0621
11,"7
Wireline
5271
473
581
511
446
522
4461
4591 4471
4571
452
4131
5,734
Volp
01
0
0
D
01
2
11
01 01
11
31
21
9
V M
" I " VV �`&1111;9ffig�
U
���11',
Plainview Police
Wireless
5071
4951
5551
5841
5301
5041
4501
4601
5211
4381
4761
5851
6,105
Wireline
4401
4781
5121
4481
4821
4601
3811
4171
4041
3511
3311
3471
5,051
Volp
9i
11
81
21
01
11
31
21
01
21
31
2
33.
Slaton Police
Wireless
1461 1571
1121
1021
1121
1101
1031
961
1351
1411
961
901
1,400
Wireline
1271 961
1121
1631
1381
1291
851
861
1671
4571
1111
1231-
1,794
Volp
01 01
01
01
01
81
11
11
11
51
31
1
20
Texas Tech Police
Wireless
1 61
31
51
121
151
331
221
61
181
151
23
20
178
Wireline
1 321
281
271
321
351
591
341
271
511
271
36
40
42-8
Volp
1 01
21
01
01
71
71
01
01
01
01
1
0
17
TOTAL
PRIMARY ANSWERING POINT
Wireless
106,953
Wireline
66,817
Volp,
267
Total
1 174,037
Lubbock EMS
Wireless
466
544
564
523
572
595
523
543
527
6161 582
5171
6,572
Wireline
1,067
981
1,118
1,043
972
1,007
980
1,068
1,106
1,136 1,0661
8801
12,424
Volp
0
1
2
5
11
3
3
5
5
71 41
11
37
-
My
-7777577-m ww* F-5, -'s",
mkm
R."PUZ-v
Lubbock Fire
Wireless
991
1191
1431
1471
1351
1431
124
1461
1591
1891
1861
230 1,820
Wireline
851
911
801
801
741
1031
103
1021
1181
951
871
160 1,178
Volp
01
01
11
01
01
31
1
01
01
0
4
1 10
yy
797
Slaton Fire
Wireless
1 31
31
41
91
51
81
81
21
31
131
4
3
65
Wireline
1 51
31
01
51
31
71
41
11
61
1161
4
29
183
Volp
1 01-
11
01
11
11
01
01
01
01
11
0
0
4
TOTAL
SECONDARY ANSWERING POINT
I
Wireless
8,457
Wireline
13,785
Volp,
51
Total l
22,293
This chart, based on reports from AT&T's ASK System, represents the 9-1-1 calls handled
by the PSAPs supported by the District. During this time period, 61 % of all 9-1-1 calls were
from wireless phones. This is up from 59% during the same time period of FY 06-07.
CHART
Proposed Budget FY 2008-2009 Page 32