Loading...
The URL can be used to link to this page
Your browser does not support the video tag.
Home
My WebLink
About
Resolution - 2008-R0244 - Software License And Maintenance Agreement - Brazos Technology Corporation - 07_10_2008
Resolution No. 2008-RO244 July 10, 2008 Item No. 5.12 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUB13OCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock (i) a Software License Agreement and (ii) a Software Maintenance Agreement by and between the City of Lubbock and Brazos Technology Corporation and all related documents. Said Agreements are attached hereto and incorporated in this Resolution as if fully set forth herein and shall be included in the minutes of the Council. Executed by the City Council this 10th day of July 2008. TOM MARTIN, MAYOR ATTEST: Reber • Garza, City Secretary APPROVED AS TO CONTENT: AoBrazos Technology Corp.res June 27, 2008 Resolution No. 2008-RO244 6w brazos technology SOFTWARE LICENSE AGREEMENT THIS AGREEMENT is entered into as of the '-'? day of 2008, (hereinafter referred to as the "Effective Date") by and between Brazos Technology Corporation, a Texas corporation, with its principal offices located at 707 Texas Ave., Suite 103-D, College Station, Texas 77845 (hereinafter referred to as "Brazos Technology"), and Lubbock, a Texas Municipality, with its principal offices located at 1625 13th Street (hereinafter referred to as "Licensee"). Lubbock, Texas 79401 This Agreement is made with respect to the following facts and objectives: RECITALS: A. Brazos Technology has developed a proprietary software product, which is designed to extend data and processes across multiple platforms and technologies (hereinafter referred to as the "Software"). B. Licensee desires to obtain a non-exclusive license to use the Software and Brazos Technology desires to grant Licensee such a license. AGREEMENT: NOW, THEREFORE, in consideration of the foregoing recitals, the mutual promises and covenants set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as follows: l . License. Brazos Technology hereby grants to Licensee a non-exclusive license to use the Software and the documentation, if any, provided in connection therewith (hereinafter referred to as the "Documentation") solely in connection with RDC and eCitation. Licensee may make one copy of the Software and Documentation for back-up and/or archival purposes. 2. Licensee Fee. Licensee agrees to pay Brazos Technology the license fee identified in Exhibit A to this Agreement. Such fee shall be due immediately upon execution of this Agreement by the parties. Fees for Configuration/Installation will be due on the following schedule: °/2 upon contract execution and %2 upon delivery. Fees for Training will be due upon delivery. Exhibit B identifies the recommended hardware required for delivery of the solution and will be due on the following schedule:'/2 upon contract execution and upon delivery. ►� brazos V1.2 3. Limitations of Use. Licensee acknowledges and agrees that Licensee will not timeshare, modify, sublicense, transfer, assign, copy, reverse engineer or decompile the Software. Documentation or any portion thereof except as expressly set forth herein. Licensee further acknowledges and agrees that Licensee will limit its use of the Software and Documentation to the number of users and/or the site location identified in Exhibit A to this Agreement. 4. Non -disclosure. Licensee acknowledges and agrees that the Software and Documentation contain trade secrets and/or confidential information (hereinafter collectively referred to as "Confidential Information") and that Licensee will take reasonable efforts to prevent the disclosure of such Confidential Information to any third party. 5. Ownership. Licensee acknowledges and agrees that Brazos Technology is the sole owner of all right, title and interest in and to the Software and Documentation and that nothing contained herein shall grant Licensee any ownership interest in the Software or Documentation. 6. Upgrades. In the event that Brazos Technology, in its sole discretion, should provide Licensee with any upgrades, corrections or modifications to the Software or Documentation, such upgrades, corrections or modifications shall be considered, as applicable, "Software" or "Documentation" for the purposes of this Agreement. Notwithstanding the foregoing, nothing contained in this Agreement shall be construed as obligating Brazos Technology to provide Licensee with any upgrades, corrections, modifications, maintenance services or support services hereunder. 7. Warraniy. a. Brazos Technology warrants and represents that it is the owner of all right, title and interest in and to the Software and Documentation and that use of the Software and Documentation as contemplated herein shall not infringe upon any third party patent or copyright. This warranty and representation does not apply to any infringement arising out of any unauthorized modification of the Software or Documentation or any infringement arising out of the use of the Software or Documentation in combination with any third party product. b. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 7, THE SOFTWARE AND DOCUMENTATION IS PROVIDED "AS IS" AND BRAZOS TECHNOLOGY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, WRITTEN OR VERBAL, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BRAZOS TECHNOLOGY DOES NOT WARRANT OR REPRESENT THAT ANY USE OF THE SOFTWARE OR DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR FREE. LICENSEE EXPRESSLY ASSUMES ALL RISKS AND LIABILITIES RESULTING FROM THE USE OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, INCLUDING WITHOUT LIMITATION ANY ECONOMIC LOSS, PROPERTY DAMAGE, PHYSICAL INJURY, LOST PROFITS, LOST SAVINGS, LOSS OF RECORDS OR LOSS OF DATA. Brazos Technology Software License Page 2 of 8 CONFIDENTIAL INFORMATION 6�brazos V12 8. Indemnification. Brazos Technology agrees to indemnify and defend Licensee from and against any third party claim arising out of a breach of the Warranty provisions set forth in this Agreement, provided that Brazos Technology is provided with prompt notice of any such third party claim and Brazos Technology is allowed full control over the defense of such claim. Licensee acknowledges and agrees that Brazos Technology may fulfill its obligations hereunder by (1) obtaining from the third party claimant a license pursuant to which Licensee may continue its use of the Software and Documentation or (ii) providing Licensee with substitute software and/or documentation that does not infringe upon the rights of the third party claimant. Licensee further acknowledges and agrees that in the event that Brazos Technology, in its sole discretion, determines that neither of the options set forth above are reasonable, Brazos Technology may fulfill its obligations hereunder by terminating this Agreement and refunding to Licensee the license fees paid by Licensee to Brazos Technology hereunder, prorated over a period of five (5) years. 9. Limitation of Liability. a. LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT BRAZOS TECHNOLOGY SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES OR LOSSES OR ANY KIND WHATSOEVER, INCLUDING WITHOUT LIMITATION, ANY ECONOMIC LOSS, PROPERTY DAMAGE, PHYSICAL INJURY, LOST PROFITS, LOST SAVINGS, LOSS OF RECORDS OR LOSS OF DATA, ARISING OUT OF THE USE OF THE SOFTWARE OR DOCUMENTATION, REGARDLESS OF WHETHER ARISING UNDER BREACH OF CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY OR CLAIM, EVEN IF BRAZOS TECHNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR IF SUCH LOSS OR DAMAGE COULD HAVE BEEN REASONABLY FORESEEN. b. LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT UNDER NO CIRCUMSTANCES SHALL THE ENTIRE LIABILITY OF BRAZOS TECHNOLOGY FOR ANY LOSS OR CLAIM ARISING OUT OF THIS AGREEMENT, ANY USE OF THE SOFTWARE OR DOCUMENTATION, OR ANY INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, EXCEED THE SUM OF THE LICENSE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY HEREUNDER. 10. Allocation or Risks. LICENSEE ACKNOWLEDGES AND AGREES THAT THE LICENSEE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY FAIRLY AND ACCURATELY REFLECTS THE ALLOCATION OF RISKS BETWEEN LICENSEE AND BRAZOS TECHNOLOGY, INCLUDING WITHOUT LIMITATION, THE TERMS AND CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY SECTIONS OF THE AGREEMENT. LICENSEE FURTHER ACKNOWLEDGES AND AGREES THAT ANY MODIFICATIONS TO THE ALLOCATIONS OF RISK WOULD REQUIRE BRAZOS TECHNOLOGY TO CHARGE A HIGHER LICENSEE FEE FOR THE Brazos Technology Software License Page 3 of 8 CONFIDENTIAL INFORMATION brazos V1.2 SOFTWARE AND DOCUMENTATION. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, LICENSEE ACKNOWLEDGES AND AGREES THAT EACH OF THE TERMS AND CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY SECTIONS OF THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT, EVEN IF ANY REMEDY CONTAINED HEREIN IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 11. Term and Termination. a. This Agreement shall commence as of the Effective Date and shall continue unless and until terminated as set forth herein. b. Either party may terminate this Agreement in the event that the other party commits a material breach of this Agreement and fails to cure such material breach within twenty (20) days after receiving written notice of the same. C. Brazos Technology may terminate this Agreement, immediately upon written notice to Licensee, in the event that Licensee fails to use the Software and Documentation for the purpose contemplated herein. d. Immediately upon any termination of this Agreement, Licensee shall return to Brazos Technology any and all copies of any Software or Documentation in its possession. e. The terms and conditions of this Agreement relating to Non -disclosure. Warranty, Limitation of Liability and Allocation of Risks shall survive any termination or expiration of this Agreement. 12. Assignment. Licensee acknowledges and agrees that it may not assign any right or obligation arising under this Agreement to any third party without the express written consent of Brazos Technology which may be withheld for any or no reason. 13. Governing Law. This Agreement, including its interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of the State of Texas applicable to contracts entered into and performed in BRAZOS TECHNOLOGY, and exclusive jurisdiction over any dispute arising out of or relating to this Agreement shall be held by the appropriate state and/or federal courts located in Brazos County, Texas. 14. Binding Effect. This Agreement shall inure to the benefit of and binding upon the parties hereto and to their respective successors and legal representatives. 15. Nonwaiver. No provisions of this Agreement will be waived by any party except in writing. The parties hereto agree that the waiver by any party of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any subsequent breach of that provision by the same party, or any other provision or condition of this Agreement. Brazos Technology Software License Page 4 of 8 CONFIDENTIAL INFORMATION i.� brazos V,.z 15. Nonwaiver. No provisions of this Agreement will be waived by any party except in writing. The parties hereto agree that the waiver by any party of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any subsequent breach of that provision by the same party, or any other provision or condition of this Agreement. 16. No Joint Venture. Nothing herein contained shall be construed to place the parties in the relationship of partners, joint ventures, or principal and agent and neither party shall have any power to obligate or bind the other party in any manner whatsoever. 17. Severability. If any provision or application of this Agreement shall be held invalid or unenforceable the remaining provisions and applications of this Agreement shall not be affected, but rather shall remain valid and enforceable. 18. Entire Agreement. This Agreement constitutes the entire agreement and supersedes any and all other understandings and agreements between the parties with respect to the subject matter hereof and no representation, statement or promise not contained herein shall be binding on either party. This Agreement may be modified only by a written amendment duly signed by persons authorized to sign agreements on behalf of the parties and shall not be supplemented or modified by any course of dealing or trade usage. 19. The Request for Proposal Number 08-024-MA entitled Handheld Traffic Citation Writer System (the "RFP") and all terms, conditions, and requirements thereto, is incorporated into this Agreement by reference as if fully set forth herein. In cases wherein the terms, conditions, and requirements of this Agreement conflict with the RFP, the terms, conditions, and requirements of the RFP shall prevail. Brazos Technology Software License Page 5 of 8 CONFIDENTIAL INFORMATION brazos V1.2 IN WITNESS WHEREOF, the parties have hereunder executed this Agreement effective as of the date last signed. CITY OF LUBBOCK Tom Martin, Mayor ATTEST JD Rebecca Gar , City Secretary APPROVED AS TO CONTENT 46ert A. NO, Judge-M Icipal Court APPROVED AS TO FORM BRAZOS TECHNOLOGY Michael S. McAleer, President Brazos Technology Software License Page 6 of 8 CONFIDENTIAL INFORMATION Resolution No. 2008—RO244 to) brazos EXHIBIT A - Software Twenty (20) RunIT software license for PDA $13,000 USD Software Includes: Unlimited number of logins to the PDA One -Year of Software Maintenance One -Year of Software Support Configuration/Installation Fee $7,500 USD Configuration Includes: Customized PDA/Web screen layouts Customized citation receipt for defendant Customized citation report for court and PD Integration with INCODE Extended Training $3,360 USD 2 days of on -site training of officers I day of administrator training Classroom and practical training * Brazos will deliver the equipment to eliminate shipping to customer. ** Does not include travel and expenses which are billed at actual Brazos Technology Software License Page 7 of 8 CONFIDENTIAL INFORMATION V1.2 Resolution No. 2008—RO244 t� brazos toc»uiogy EXHIBIT B - Hardware V1.2 HARDWARE (Itemized per item cost) Symbol MC70 Device 624 MHz Processor 128MB RAM Windows Mobile 5.0 2D Imager 20 $33,900 NA (3 yr warranty is Bluetooth Radio included) 802.11 b Ruggedized Extended Battery * Add Cellular option for TLETS returns and 20 $4,000 real-time lookups Symbol MC70 Magstripe Reader 20 $3,500 Symbol MC70 1-Bay Cradle (with cables) 1 $140 Symbol MC70 4-Bay Cradle (with cables) 5 $2,625 Symbol Bronze Support 20 $5,800 Zebra RW420 Bluetooth Printer 20 $14,620 Bluetooth Communications Zebra Vehicle Charger (for Motorcycles) 20 $1,900 Zebra Wall Charger 1 $65 Zebra Vehicle Mount ($250) 0 $0 Zebra Extended Warranty (4 years) 20 $7,600 Paper (1 box of 36 rolls) 5 $425 Std Thermal Paper Total Hardware $74,6675 Brazos Technology Software License Page 8 of 8 CONFIDENTIAL INFORMATION No Text Purchasing & Contract Management Handheld Traffic Citation Writer System CITY OF LUBBOCK, TEXAS RFP #08-024-MA Checklist Please ensure that you complete and return the following documents and information to the City of Lubbock Purchasing and Contract Management Department before the deadline. Any corrections must be initiated by person making the correction. Late submittals will not be accepted. This document MUST be completed in blue or black ink or by typewriter. Signatures must be original, in blue or black ink, and by hand. Include firm's FEDERAL TAX ID number or SOCIAL SECURITY number. Completed Insurance Requirement Affidavit. Complete the Non-CoIlusion Affidavit. Completed and signed SUSPENSION AND DEPARTMENT CERTIFICATION. Please include Company Federal TAX Id number or Social Security number Completed and signed SAFETY RECORD QUESTIONNAIRE. All "YES" responses must be explained in detail. Completed list of References. Clearly mark the RFP number, title, due date and time, and your company name and address on the outside of the sealed envelope or container. One copy of signed proposal. 5 Copies of proposals FAILURE TO PROVIDE ANY OF THE ABOVE MAY RESULT IN YOUR PROPOSAL BEING DEEMED NONRESPONSIVE. SUBMITTED BY. - Brazos Technology Corp. PLEASE INCLUDE THIS COMPLETED PAGE AS THE FIRST PAGE OF YOUR SUBMITTAL. ` RFP #08.024-MA, Addendum #1 r brazos Handheld Traffic Citation Writer System h 13, Q Table of Contents INSURANCE REQUIREMENT AFFIDAVIT............................................................................................................................2 CONFLICT OF INTEREST QUESTIONNAIRE.......................................................................................................................3 SUSPENSION AND DEBARMENT CERTIFICATION. .........................................................................................................4 SAFETY RECORD QUESTIONNAIRE...................................................................................................................................5 REQUESTFOR PROPOSAL FORM......................................................................................................................................7 ADDENDUM#1.......................................................................................................................................................................1 INTRODUCTIONAND OVERVIEW........................................................................................................................................9 Letterto Mayor and City Council........................................................................................................................................10 Methodology.....................................................................................................................................................................II REFApplied to Electronic Citation.....................................................................................................................................12 ComparableProjects.........................................................................................................................................................13 Principals............................................................................................................................................................................13 OrganizationalStructure ....................................................................................................................................................13 Errorsand Ommissions.....................................................................................................................................................13 Conflictof Interest..............................................................................................................................................................14 PROPOSEDPRODUCTS.....................................................................................................................................................15 PROPOSEDWORK PLAN....................................................................................................................................................17 WorkPlan .. .............. ......................................................................................................................................................... 19 EXPERIENCE AND STAFFING........................................................... ....20 ATTACHMENTA: COST SCHEDULE.................................................................................................................................21 ATTACHMENT B: REFERENCE FORM..............................................................................................................................23 ATTACHMENT C: TECHNICAL REQUIREMENTS QUESTIONNAIRE..............................................................................25 ATTACHMENT D: IMPLEMENTATION QUESTIONNAIRE................................................................................................33 ATTACHMENT E: VENDOR INFORMATION. ...........................................................---.......................................................36 ATTACHMENT F: GENERAL APPLICATION SOFTWARE REQUIREMENTS QUESTIONNAIRE...................................38 ATTACHMENT G: FUNCTIONAL SPECIFICATIONS CHECKLIST....................................................................................41 ATTACHMENT H: SOFTWARE MAINTENANCE AGREEMENT........................................................................................47 ATTACHMENTI: INSURANCE............................................................................................................................................56 } ATTACHMENT J: HARDWARE BROCHURES...................................................................................................................56 CITY OF LUBBOCK, TEXAS Handheld Traffic Citation Writer System RFP # 08-024-MA INSURANCE REQUIREMENT AFFIDAVIT To Be Completed by Offeror and Agent And Attached to Submittal 1, the undersigned Offeror, certify that the insurance requirements contained in this proposal document have been reviewed by me with the below identified Insurance Agent/Broker. If I am awarded this contract by the City of Lubbock, I will be able to, within ten (10) business days after being notified of such award by the City of Lubbock, furnish a valid insurance certificate to the City meeting all of the requirements defined in this proposal. If this time requirement is not met, the City has the right to reject the Offeror's proposal and award the contract to another Proposer. Offeror (Signature) Company Name (Print or Type) Brazos Technology Corp. .40 Company Address Offeror (Print) Michael McAleer 707 S. Texas Ave., Suite 103D, College Station, TX 77840 Name of Agent/Broker (Print or Type) Alan Ater (Nationwide) Address of Agent/Broker City, State, Zip 18060 FM 529 Cypress, TX 77433 Phone Number Fax Number 281.463.0020 281.463.0356 Email Address ATERAI Cnationwide.com The City of Lubbock shall be named a primary additional insured with a waiver of subrogation in favor of the City on all coverages. All copies of the Certificates of Insurance shall reference the or bid number for which the insurance is being supplied. If you have any questions concerning these requirements, please contact the Purchasing Department for the City of Lubbock at (806)775-2572. The Proposer must complete, sign and return as part of their submittal response. Page 2 of 66 CONFLICT OF INTEREST QUESTIONNAIRE For vendor or other person doing business with local governmental entity FORM CIQ This questionnaire reflects changes made to the law by H.B. 1491, 80th Leg., Regular Session. I OFFICE USE ONLY This questionnaire is being flied in accordance with Chapter 176, Local Government Code Date Received by a person who has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the person meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local governmental entity not later than the 7th business day after the date the person becomes aware of facts that require the statement to be fled. See Section 176.006, Local Government Code.. A person commits an offense if the person knowingly violates Section 176.006, Local Government Code. An offense under this section is a Class C misdemeanor. r y �J Name of person who has a business relationship with local governmental entity. �IQ � F� Check this box if you are filing an update to a previously filed questionnaire. (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date the originally filed questionnaire becomes incomplete or inaccurate.) Name of local government officer with whom filer has employment or business relationship. NONE Name of Officer This section (item 3 including subparts A, B. C & D) must be completed for each officer with whom the filer has an employment or other business relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary. A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the filer Qf Jbe.Qpestionnaire? Yes No B. Is the filer of the questionnaire receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in this section AND the taxable income is not received from the local governmental entity? F1 Yes � No C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership of 10 percent or more? F-1 Yes No D, Describe each employment or business relationship with the local government officer named in this section. Signature of person doing business with the governmental entity March 10, 2WR Date Adopted 06/29/2007 Page 3 of 66 City of Lubbock Handheld Traffic Citation Writer System RFP # 08-024-MA SUSPENSION AND DEBARMENT CERTIFICATION Federal Law (A-102 Common Rule and OMB Circular A-110) prohibits non -Federal entities from contracting with or making sub -awards under covered transactions to parties that are suspended or debarred or whose principals are suspended or debarred. Covered transactions include procurement contracts for goods or services equal to or in excess of $25,000 and all non -procurement transactions (e.g., sub -awards to subrecipients). Contractors receiving individual awards of $25,000 or more and all sub -recipients must certify that their organization and its principals are not suspended or debarred by a Federal agency. Before an award of $25,000 or more can be made to your firm, you must certify that your organization and its principals are not suspended or debarred by a Federal agency. I, the undersigned agent for the firm named below, certify that neither this firm nor its principals are suspended or debarred by a Federal agency. COMPANY NAME: Brazos Technology Corp. FEDERAL TAX ID or SOCIAL SECURITY No.: 90-0123741 Signature of Company Official: Printed name of company official signing above: Michael McAleer Date Signed: March 10, 2008 The offeror must complete, sign and return as part of their submittal response. Page 4 of 66 SAFETY RECORD QUESTIONNAIRE (Must Be Attached to Submittal) The City of Lubbock City Council desires to avail itself of the benefits of Section 252.0435 of the Local Government Code, and consider the safety records of potential contractors prior to awarding proposals on City contracts. Pursuant to Section 252.0435 of the Local Government Code, City of Lubbock has adopted the following written definition and criteria for accurately determining the safety record of a proposer prior to awarding proposals on Cite contracts. The definition and criteria for determining the safety record of a proposer for this consideration shall be: The City of Lubbock shall consider the safety record of the offerors in determining the responsibility thereof. The City may consider any incidence involving worker safety or safety of the citizens of the City of Lubbock, be it related or caused by environmental, mechanical, operational, supervision or any other cause or factor. Specifically, the City may consider, among other things: a. Complaints to, or final orders entered by, the Occupational Safety and Health Review Commission (OSHRC), against the proposer for violations of OSHA regulations within the past three (3) years. b. Citations (as defined below) from an Environmental Protection Agency (as defined below) for violations within the past five (5) years. Environmental Protection Agencies include, but are not necessarily limited to, the U.S. Army Corps of Engineers (USACOE), the U.S. Fish and Wildlife Service (USFWS), the Environmental Protection Agency (EPA), the Texas Commission on Environmental Quality (TCEQ), the Texas Natural Resource Conservation Commission (TNRCC) (predecessor to the TCEQ), the Texas Department of State Health Services (DSHS), the Texas Parks and Wildlife Department (TPWD), the Structural Pest Control Board (SPCB), agencies of local governments responsible for enforcing environmental protection or worker safety related laws or regulations, and similar regulatory agencies of other states of the United States. Citations include notices of violation, notices of enforcement, suspension/revocations of state or federal licenses or registrations, fines assessed, pending criminal complaints, indictments, or convictions, administrative orders, draft orders, final orders, and judicial final judgments. c. Convictions of a criminal offense within the past ten (10) years, which resulted in bodily harm or death. d. Any other safety related matter deemed by the City Council to be material in determining the responsibility of the offeror and his or her ability to perform the services or goods required by the proposal documents in a safe environment, both for the workers and other employees of offeror and the citizens of the City of Lubbock. In order to obtain proper information from offerors so that City of Lubbock may consider the safety records of potential contractors prior to awarding proposals on City contracts, City of Lubbock requires that offerors answer the following three (3) questions and submit them with their proposals: QUESTION ONE Has the offeror, or the firm, corporation, partnership, or institution represented by the offeror, or anyone acting for such firm, corporation, partnership or institution, received citations for violations of OSHA within the past three (3) years? YES NO X If the offeror has indicated YES for question number one above, the offeror must provide to City of Lubbock, with its proposal submission, the following information with respect to each such citation: Date of offense, location of establishment inspected, category of offense, final disposition of offense, if any, and penalty assessed. QUESTION TWO Has the offeror, or the firm, corporation, partnership, or institution represented by the offeror, or anyone acting for such firm, corporation, partnership or institution, received citations for violations of environmental protection laws or regulations, of any kind or type, within the past five years? Citations include notice of violation, notice of enforcement, suspension/revocations of state or federal licenses, or registrations, fines assessed, pending criminal complaints, indictments, or convictions, administrative orders, draft orders, final orders, and judicial final judgments. YES NO X If the offeror has indicated YES for question number two above, the offeror must provide to City of Lubbock, with its proposal submission, the following information with respect to each such conviction: Page 5 of 66 Date of offense or occurrence, location where offense occurred, type of offense, final disposition of offense, if any, and penalty assessed. QUESTION THREE Has the offeror, or the firm, corporation, partnership, or institution represented by offeror, or anyone acting for such firm, corporation, partnership, or institution, ever been convicted, within the past ten (10) years, of a criminal offense which resulted in serious bodily injury or death? YES NO X If the offeror has indicated YES for question number three above, the offeror must provide to City of Lubbock, with its proposal submission, the following information with respect to each such conviction: Date of offense, location where offense occurred, type of offense, final disposition of offense, in any, and penalty assessed. ACKNOWLEDGEMENT a THE STATE OF TEXAS I COUNTY OF LUBBOCK I certify that I have made no willful misrepresentations in this Questionnaire nor have I withheld information in my statements and answers to questions. I am aware that the information given by me in this questionnaire will be investigated, with my full permission, and that any misrepresentations or omissions may cause my proposal to be rejected. Signature President Title The offeror must complete, sign and return as part of their submittal response. Page 6 of 66 SUBMIT TO: CITY OF LUBBOCKPurchasing & Contract Management !j CITY OF LUBBOCK, TEXAS ft- 1625 13th Street, Rm 204 1 REQUEST FOR Lubbock. Tx 79401-3830 AN EQUAL PROPOSAL OPPORTUNITY CONTACT PERSON: Marta Alvarez EMPLOYER #nt�-024-MA TEL: 806,775.2167 FAX: 806.775.2164 htt :II urchasin .ci.lubbock.tx.us TITLE: Handheld Traffic Citation Writer System SUBMITTAL DEADLINE:: March 12, 2008, 3:00 p.m. CST PRE PROPOSAL DATE, TIME AND LOCATION: March 5, 2008 at Any propoxalc received after fire rime and dale listed above, regardless ofthe 10:00 A.M. in the City Hall, 1625 13th Street, Purchasing mode of ddhwy, shall he retumed unopened. Conference Room 204, Lubbock,Texas. RESPONDENT NAME: IF RETURNING AS A "NO RESPONSE", PLEASE STATE REASON. Brazos Technology Corp. MAILING ADDRESS: P.O. Box 10713 CITY — STATE - - ZIP: THE CITY OF LUBBOCK RESERVES THE RIGHT TO ACCEPT OR College Station, TX 77842 REJECT ANY AND ALL PROPOSALS IN WHOLE OR 1N PART AND WAIVE ANY INFORMALITY IN THE COMPETITIVE TELEPHONE NO: 979.690.2811 PROPOSAL. PROCESS. FURTHER, THE CITY RESERVES THE RIGHT TO ENTER INTO ANY CONTRACT DEEMED TO BE IN THE BEST INTEREST OF THE CITY. FAX NO: 713.583.9323 IT IS THE INTENT AND PURPOSE OFTHE HE CITY OF LUBBOCK THAT THIS REQUEST PERMITS COMPETITIVE PROPOSALS. IT E-MAIL: mmcalee,-@_brazoatech.com IS THE OFFEROR'S RESPONSIBILITY TO ADVISE THE CITY OF LUBBOCK PURCHASING MANAGER IF ANY LANGUAGE, FEDERAL TAX ID NO. OR SOCIAL SECURITY NO. 90-0123741 REQUIREMENTS, ETC., OR ANY COMBINATIONS THEREOF, INADVERTENTLY RESTRICTS OR LIMITS TFIE REQUIREMENTS STATED IN THIS RFP TO A SINGLE SOURCE. SUCH NOTIFICATION MUST BE SUBMITTED IN WRITING AND MUST BE RECEIVED BY THE PURCHASING MANAGER NO LATER THAN FIVE (5) BUSINESS DAYS PRIOR TO THE ABOVE SUBMITTAL. DEADLINE, THE OFFEROR HEREBY ACKNOWLEDGES RECEIPT OF AND AGREES ITS BID IS BASED ON ANY ADDENDA POSTED ON RFPDEPOT.COM The City of Lubbock Charter states that no officer or employee of the City can benefit from any contract, job, work or service for the municipality or be interested in the sale to the City of any supplies, equipment, material or articles purchased. Will any officer or employee of the City, or member of their immediate family, benefit from the award of this proposal to the above firm? YES NO X IN COMPLIANCE WITH TIIIS SOLICITATION, TIiL UNDERSIGNED OFFEROR HAVING EXAMINED THE REQUEST FOR PROPOSAL, AND BEING FAMILIAR WITH THE CONDITIONS TO BE MET, HEREBY SUBMITS THE FOLLOWING. AN INDIVIDUAL AUTHORIZED TO BIND THE COMPANY MUST SIGN THE FOLLOWING SECTION. FAILURE TO EXECUTE THIS PORTION MAY RESULT IN PROPOSAL REJECTION. By my signature 1 certify that this offer is made without prior understanding, agreement, or connection with any corporation, firm, business entity, or person submitting an offer for the same materials, supplies, equipment, or service(s), and is in all respects fair and without collusion or fraud. I further agree that if the offer is accepted, the offeror will convey, sell, assign, or transfer to the City of Lubbock all right, title, and interest in and to all causes of action it may now or hereafter acquire under the Anti-trust laws of the United States and the State of Texas for price fixing relating to the particular commodity(s) or service (s) purchased or acquired by the City of Lubbock. At the City's discretion, such assignment shall be made and become effective at the time the City tenders final payment to the vendor. Authorized Signature Title Michael McAleer March 10, 2008 _ PrinUType Now Date THIS FORM MUST BE COMPLETED AND RETURNED WITH YOUR RESPONSE. Page 7 of 66 ITB # 08-024-MA, Addendum #1 ;% City of Lubbock PURCHASING DEPARTMENT ROOM 204, MUNICIPAL BUILDING 1625 13TH STREET LUBBOCK, TEXAS 79401 PH: (806) 775-2167 FAX: (806) 775-2164 http:/;purchasing,ci.lubbock.tx.us ADDENDUM #! Handheld Traffic Citation Writer System ITB #08-024-MA DATE ISSUED: March 7, 2008 CLOSE DATE: March 12, 2007 @ 3:00 P.M. CST The following items take precedence over specifications for the above named Invitation to Bid (ITB). Where any item called for in the ITB documents is supplemented here, the original requirements, not affected by this addendum, shall remain in effect. Offerors attention is invited to review the attached Revised II General Requirements. THANK YOU, Marta Alva rez CITY OF LUBBOCK Marta Alvarez Purchasing Manager It is the intent and purpose of the City of Lubbock that this request permits competitive bids. It shall be the bidder's responsibility to advise the City of Lubbock Purchasing Manager if any langua a requirements, etc., or any combinations thereof, inadvertently restricts or limits the requirements stated in this ITB to a single source. Such notification must be submitted in writing and must be received by the Purchasing Manager no later than five (5) business days prior to the bid close date. A review of such notifications will be made. 08-024-MA Revised Bid Form.doc Page 8 of 66 Initials �•� brazos t• ' 1a1 r, RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and Information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 9 of 66 �•� braaos RFP #08-024-MA, Addendum #1 ,, Handheld Traffic Citation Writer System Dear Honorable Mayor and City Council, Brazos Technology is excited to tender this offer for our electronic citation solution, which we feel not only meets the needs of the City of Lubbock's electronic citation initiative but is one that can be leveraged over many other city functions — not just electronic citation. Our end to end solution provides the ticket writers for the officers, the back -end software for reporting and administrative functions, and court specific features for standardizing all citation processing using our web - based server. This solution will dramatically reduce the costs involved for processing citations by eliminating the duplicate entry of citations into the court system. Currently, Lubbock police officers are writing citations in the field and that information is being re-entered into the court system as well as other systems at the police department. Using the Brazos Solution, the police officers will write the citation using a ruggedized PDA, take a picture of the defendant, capture the defendant's signature, and obtain voice recordings during the traffic stop. All of this information will then be electronically sent to the court (and other systems) to eliminate this duplicate data entry. The police officers will be able to swipe the Driver's License of the violator as well as the registration sticker on the vehicle and then automatically populate the citation with that information. Reducing the amount of manual data entry on the street reduces the time spent on a traffic stop, which will help improve officer safety. Once all information has been validated, the officer will print the citation via a Bluetooth printer and provide the violator with the printed copy. The officers will not have to retain and turn in paper citations as they do today. Once the citation information is uploaded, the officers will have the ability to report on and view each citation, picture, diagram, and/or voice notes to recall the violation for court or investigative purposes. The Brazos solution provides the best option for the City of Lubbock. Our experience with Texas cities as well as our software solution has proven this over and over. Our solution provides not only web -based reporting and management functionality but also the ability to make configuration changes to the entire solution as well. Using this solution, Brazos Technology does not charge for any bug fixes, major revisions, or minor revisions for the life of the project. The City will not ever have to 're -buy' the software solution as is the case with most software vendors. The City of Lubbock can also use this platform for many other mobile applications in the future: Accident Reports, Fire Inspections, Building Permits, Health Inspections, Animal Control, etc. These are just a few examples of where the City can readily extend this solution to other city functions based upon our flexibility. I want to personally thank you for your consideration, and I hope that we receive the opportunity to partner with Lubbock on this and many more projects in the future. Sincerely, Michael S. McAleer President Brazos Technology Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 10 of 66 �►�brazos Methodology RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System The Methodology we use to ensure the success of this project is broken down into two components: 1) the delivery process and 2) the technical process. The delivery process is explained in detail in the "Proposed Work Plan" section. The software solution is fully described below. The Brazos electronic citation solution (Brazos Solution) is based on an enterprise framework called the Rapid Extension Framework (REF). The REF allows Windows -based devices to communicate directly with any industry -standard database without the need for a dedicated intermediary server or workstation. What's more, the REF is built on state-of-the-art technology. The primary platform is entirely web -based, the devices transfer data using industry -standard XML, and all data are secured through multiple layers of access control, encryption, and compression. The Brazos Solution was built entirely without programming using the REF. Because of the REF, Brazos Technology can almost identically match the look, feel, and practice of your existing citation system. Also, 3 because the REF was built as a framework to rapidly extend database functionality to handheld devices, it excels at interfacing with legacy systems. Therefore, interfacing with the City's backend system(s), and even in-house developed database applications for that matter, is exactly what the REF was designed to do. With the Brazos Solution, not only are you getting a fully functional electronic citation system that can connect to existing legacy systems, you are getting a platform from which you can manage all of your handheld mobile devices. You can change the look and feel of the screens using our leading edge web - based designer. You can add new users, add new devices, change the way the ticket printout looks, change the legal language that prints, change user access levels, update court information, update offense information, import, export, run reports, and set up jobs to run on a timed basis — all from our web -based design and management platform that we call the Master Intelligence Engine (MIE). Also, with the REF your investment in handheld devices can be leveraged across many functions. There is no limit to what can be extended to the existing devices with the REF. Citizen Relationship Management (CRM), Code Enforcement, animal control, city services, work orders, accident reporting, and racial profiling are just a few of the tasks that can be quickly designed and deployed to the existing force of handheld devices using the REF. Different devices can be configured to do different functions — they don't all have to have the same capability loaded. Not only that, but the REF supports Intermec, Motorola, non- ruggedized PDAs, and cell phones devices, allowing the City the flexibility to match the best device with the best function as you move forward. For example, law enforcement may need the functionality of a Motorola or Intermec, but for a lower cost, code enforcement can work well with a cell phone. As the City comes up with more and more functions to be performed on the handheld devices, the REF will be there to support each and every one. Further details of how the REF works with electronic citations is included in the next section_ Flexibility is the hallmark of the Brazos Solution. As you look at the actual screens of a device configured for electronic citation, it becomes difficult to differentiate one vendor's offering from another's. The one thing to keep in mind about the Brazos Solution that is different from others is that the Brazos electronic citation solution is operating on the device without any electronic citation -specific programming code. Almost every other vendor has written the electronic citation solution as a program that runs on the device with the specific purpose of performing electronic citation, essentially limiting the device to that function. This is not so with the Brazos Solution. The Brazos device is running a configuration interpreter that can interpret any configuration — it was neither designed nor specifically programmed to do anything other than interpret the configuration designed for it via the MIE. That means that the same device running the same Brazos software can be put to work to do just about anything — all developed using the web -based MIE Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively. "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 1 t of 66 6) brazos RFP #06-024-MA, Addendum #1 Handhe)d Traffic Citation Writer System and simply picked up by the device whenever it synchronizes. That is a powerful paradigm offering unlimited flexibility. The Brazos Solution provides an opportunity to leverage the investment (hardware and software) in electronic citation software across all city agencies and enable them on the mobile platform. The Brazos Solution provides the greatest opportunities for future growth! We trust you'll find our solution unique, intriguing, and cost effective, We're anxious to show you how it works and how it can work for you. REF Applied to Electronic Citation All electronic citation solutions delivered by Brazos Technology are designed and managed via the REF. This allows a large degree of customization without programming which translates to an identical match of the City's current citation practices and data flow. What must be kept in mind is that the REF is a rapid extension and development platform. Therefore, practically anything can be quickly configured using the REF. Listed below are just some of the features typically employed for eCitation, but this list is by no means exhaustive: • Guaranteed data delivery. We have never lost a ticket. Once the officer saves a ticket, it will be on that device or in the court system. • The names and order of the fields match the paper citation that the officers are familiar with. • Any number and type of fields on the screen is possible, with complex business rules enforced behind each field. • Calculate court and arraignment dates based on current practices o Example: Court is held every Thursday at 9:30 AM. Violators are scheduled for the earliest date that falls within 10 business days. o It is possible for us to also meter the number of people for each date if we can access the court system directly. • Calculate expired licenses and pop-up a message box to alert the officer. • Calculate age from a license scan and pop-up a message box when offender is a juvenile. • Detailed business rules that minimize the officers time to complete accurate citations o Example: Only show Observed and Posted speed fields when speeding is chosen as an offense; only enforce them as required fields when they are shown. o Example: Only allow print to function when the signature box is occupied, otherwise show a message box detailing why the unit is not printing. • Any number of alternative data entry types o Capture signatures — as many as needed (officer, offender, others); o Capture free -form diagrams — as many as desired; o Capture pictures and photographs; o Capture voice recordings; o Read 2D barcodes (like the ones other states are using in lieu of a magstripe). Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 12 of 66 6 b razos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Water system • Read any magstripe data o From any state DL or ID; o From credit cards; o From student or any applicable local ID. Read VIN and determine the year, make, model of the vehicle. • Uniquely organize offenses to help officers quickly find the correct offense based upon personal favorites. Uses dropdowns and lists to help officer input information quickly and accurately. • Customers can define how many violations can be assigned to each citation. This list is just a sample of how REF has been applied to the task of electronic citation. As can be seen, the REF is not simply an electronic citation application but a true rapid development framework that can be used for much more. It offers the power of programming without the programming. Comparable Projects J Brazos Technology has been in the business of mobile software for over eight years and has developed a best in breed solution that far surpasses our competitors. We provide features and scalability that cannot be matched by any Access -based system. In the Experience and Staffing section on page 20, we provide i a brief history of our company, the three required references, and nine additional Texas cities using our system with the INCODE court system. We have 42 customers in the state of Texas using our electronic i citation solution. Principals Brazos Technology is committing our top resources to this project in order to assure its success. While the named resources are identified in the Experience and Staffing section, these are only the named resources —Brazos Technology will bring all resources to bear as needed. Full resumes can be provided upon request. Brazos Technology is committed to making Lubbock a referenceabie customer! Organizational Structure A description of each named resource is included in the Experience and Staffing section. The applicable experience for each person is identified, and a full resume can be provided upon request. Errors and Ommissions Brazos Technology provides a unique approach to the maintenance of our solutions. Our full Maintenance agreement is provided in Attachment H. Using our web -based development tool, we offer not only minor revisions and bug fixes at no charge, but we also provide all major revisions under the Maintenance agreement. As long as the City of Lubbock stays current with the maintenance agreement, they will not ever have to `re -buy' the software again. In addition to major and minor software revisions, Brazos Technology will not charge any fee for requested changes to the ticket writer operation. If the Police Department decides to add a field, there will be no charge for that enhancement, Our typical turnaround for these requests is one week, and these enhancements will also be covered by the Maintenance agreement. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 13 of 66 i.) brazos to{hno�, RFP #08-024-AAA, Addendum #1 Handheld Traffic Citation Writer System In essence, if the City stays current with the maintenance agreement, then we are always responsible for the bugs in the system throughout the life of the project. Conflict of Interest We have no conflict of interest with anyone who works for the City of Lubbock. CopyrightO 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, 'Material") is proprietary and confidential information of Brazos Technology Corporation, Page 14 of 66 �►� brazos te• -h � RFP #08-024-MA, Addendum #1 Handheld Traffic Citation writer System Brazos Technology recommends the Symbol MC70 as the preferred hardware platform that will meet all of Lubbock's requirements. This device allows for audio files and pictures to be captured and associated with the citation. Symbol MC70 with 2D Barcode Scanner This device is rated for a 4-5 foot drop to concrete and is water resistant. It can be used in the rain with no problems. it has a 624MHz processor, 128 MB of RAM, Microsoft Mobile 5.0 operating system, 802.11 connectivity, and a Bluetooth radio. This device has a built-in 2D scanner which allows the Brazos Solution to capture pictures„ associate those pictures with the citation, and scan 2D barcodes. Brazos Technology also recommends that Lubbock purchase this device with the cellular option to allow for the future ability of real-time access to information from TLETS, INCODE, and other applicable data sources, `) ***Finally, in order to provide the most robust and problem -free implementation, Lubbock should implement the 4-bay Ethernet cradle from Symbol for docking and charging the batteries. This device eliminates the requirement for a host PC as well as Microsoft Activesync which can be extremely problematic. This device is the recommended solution for the Lubbock PD.. For complete technical specifications, please go to the following URL: http://www.symbol.com/MC70/ Zebra RW420 Mobile Bluetooth Printer The Zebra RW420 is a rugged, durable mobile printer. It is rated for 6 foot drop and meets the stringent IP54 dust and water resistance rating. It has a 32-bit architecture for high-speed processing, standard Serial and USB interfaces, smart battery management (monitors battery for longer life and performance), 4 button angled LCD (standard), resident scalable fonts, and many more features. This printer is part of the recommended solution for the Lubbock PD. Authorized Dealer Brazos Technology has proposed using Symbol devices and Zebra printers, We are authorized dealers and preferred business partners of both manufacturers. Further product details are included in Attachment J of this document. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 15 of 66 ip)Brazos RFP #08-0244AA, Addendum #1 Handheld Traffic Citation Writer System Date Available Functional Area ProductWersion Proposed (now, or facture Handheld Ticket Writer Symbol MC70 Device (with Cellular Capabilities) Now hardware 624 MHz Processor, 128MB RAM, Windows Mobile 5.0, 2D Imager, Bluetooth Radio, 802.11b, Ruggedized, Extended Battery. *See description on previous page for more details. Symbol MC70 Magstripe Reader Now Symbol MC70 4-Bay Cradle Now **Highly Recommended Zebra RW420 Mobile Bluetooth Printer Now Handheld Ticket Writer Brazos RDC Mobile eCitation Now software One (1) year maintenance/support • Citations • Warnings • Field Interviews • Parking Tickets • Stand-alone Racial Profiling (when not captured via the other methods) Brazos eCitation Enterprise Now • Reporting (including the defendant receipt report) • Web based citation entry/modification • Web based workflow • Complete control over all dropdown entries on ticket writers • The backend system will be installed on the Lubbock network Brazos BuildIT Now • Complete access to the Brazos development tool for building and maintaining the eCitation application Interface to City's police Included at no additional charge TBD records management system • Brazos has not implemented yet interfaced with Tiburon. We are so confident of this that we will agree to provide this interface to Lubbock at no additional charge. Interface to City's court case Included at no additional charge Now management system • Brazos has implemented over 25 cities using the INCODE court system in the state of Texas. Other (please itemize): Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 16 of 66 6� brazos t.('t- —J RFP #OB-024-MA, Addendum #1 Handheld Traffic Citation Writer System Brazos Technology is committed to delivering a successful and referenceable electronic citation project to the City of Lubbock. Our implementation approach has been highly successful, and we feel that the steps outlined below (and in the Work Plan which follows) provide the best method to minimize risks and ensure a successful project. Needs Assessment and Kick Off To ensure that the City's needs are addressed, Brazos Technology will conduct a thorough needs assessment that captures project as well as project owner information for all principals related to the project. Interviews with each principal are conducted to identify both existing processes and new processes that result from implementation of this system. From these interviews, a complete current and future project understanding is transferred from the City to Brazos Technology from which Brazos Technology can provide recommendations and solutions. During the needs assessment phase, a highly specific Work Order is collaboratively created that explicitly identifies the detailed operation, requirements of the entire system, roles and responsibilities for Brazos Technology and the City, along with a detailed project plan of deliverables for all parties. The City is given 1 the opportunity to approve this Work Order to ensure complete understanding of the entire system. The Work Order combines the requirements gathered along with the proposal requirements to comprise a Statement of Work which guides the rest of the process. This two-day process would begin immediately following award of the contract and would produce the work order/requirements document for the project. Setup and Configuration. • Create new customer • Order ticket writer hardware and any software necessary • Verify space on existing servers or order new server hardware • Order the interfaces with RMS and Court vendor • Receive the interface downloads from RMS and Court software o Offense codes o Lookup values o Officer information o Streets and locations • Load all lookup values into the database • Layout the ticket writer interface • Layout the defendant receipts • Verify with customer the layout of receipt and verify legalese • Create sample citations and send those samples to software vendors (if they require verification) • Receive hardware order and install devices • Verify Lubbock server setups • Run package tool for server software and prepare for customer install • The average duration for this is two to three weeks • The two largest risk factors are: 1) hardware availability and 2) court or RMS software vendor responsiveness Product Install and Verification • Install the server software • Install and verify RDBMS and reporting services • Verify successful operation of server components Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 17 of 66 6� brazos Iv, i RFP #08-024-MA, Addendum #1 Handheld Traffic Citation writer system • Install and verify operation of mobile devices from PD office • Show the screens and defendant receipts to PD and courts for feedback • The typical duration is two days • The largest risk factor is having the servers setup with latest OS and all applicable software/network settings are complete Begin Pilot • Train the pilot officers on system operation • Continue making improvements and incorporating changes to ticket writers • The defendant receipt has been approved and complete • Complete the Citation Detail report to look like the defendant's receipt • Spend at least a day or two having the officer write `warnings" in the field • Verify the data flow to the courts and RMS • Verify each field for both interfaces • This phase is complete when we have the entire process complete and the officers are practicing with the technology • The typical duration is one week • This largest risk factor for the project is that most of the major portions of this project must be complete. The officers must begin the pilot with the software as close to complete as possible. There can be no false starts at this point. Operational Pilot. • Closely monitor the data moving to and from the court and RMS systems • Monitor the officers output as well as any requests they have for improvement • Start finalizing the documentation and verify it with the officers • Begin planning the full training plan with the pilot officers to maximize the effectiveness of the program • Verify citation output from the pilot officers to ensure the effectiveness of the training • This phase can last from a month to a few months depending upon the :success of the project and the feedback from the pilot officers and PD administration. Full Rollout • Define the training schedule to maximize the effectiveness • Train the officers • Complete any remaining documentation • This phase typically lasts one week Post Action • Define next steps and the post -implementation milestones • Gather feedback on process and what went well and what needs improvement on the process • Verify the operation with all project owners Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 18 of 66 6p) brazos 1, K Work Plan RFP #08-024-MA, Addendum #1 Handheld Traffic Citation writer System Phase Task Activity Description Task Duration Total Duration Weeks+ Deliverables 1 First Phase 1 Contract Award TBD 2 Contract Signature TBD 3 Kick -Off Project 2w 2w Official Work Plan 1 Gather requirements from all project owners 2d 2 Build official Work Plan 3d 3 Verify Work Plan with hardware vendors 1 d 4 Order hardware TBD 5 Setup Configuration of Solution off -site gw 5w 1 Setup and Configure mobile software 5d 2 Receive all incoming interface samples to load into mobile device from City 3d 3 Layout the citation printouts 1 d Sample Layouts forApproval 4 Test ticket writers to eCitation server 2d 5 Install mobile and server onto City hardware off -site 2d Test solution using City hardware 2d Create sample interface files for City system(s) 1 d Test sample interface files 1 d 6 On -site Installation 2d 5.5w 1 On -site installation of Server 2 Test mobile devices to server in City environment 7 On -Site Testing and Training 3d 6w ,I Test mobile devices and connectivity to server 1 d 2 Test all interfaces for server Id 3 Test web -citation entry screen Id 4 Test web based reporting 1d 5 Train officers on devices, connectivity, and administrators (per RFP)2d 8 Operation Pilot 1 month 'This optional task is highly is recommended to verify complete operation prior to full rollout of Phase I 9 Full Rollout of Ticket Writers TBD 1 j Tasks are TBD Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 19 of 66 brazos RFP #08-024a1M, Addendum #1 Handheld Traffic citation writer System �xperience and Staffing Brazos Technology Corporation provides solutions and services designed to optimize the use of mobile technology within an organization, with a strong focus on extending Law Enforcement applications and databases to devices in the hands of Law Enforcement personnel. Brazos Technology was formed in 2000 and is committed to providing applications that are applicable and relevant to the unique needs of our customers. We are based in College Station, TX, and are an approved CISV vendor with the state of Texas. Brazos Technology has 42 customers in the state of Texas using the electronic citation solution. We understand the nuances of Texas state law and the Texas law enforcement community. This experience minimizes the risk to Lubbock by not having to 'reinvent the wheel,' thereby limiting the customizations to the user interface and providing the officers with a usable system very quickly. As demonstrated by the below list of dedicated personnel, Brazos is committing our top resources to this project in order to assure its success. While these are just the named resources, Brazos Technology will bring all resources to bear as needed. Full resumes can be provided upon request. Role Name Project Manager Sam Williams Installation Michael McAleer, Ray Evans Training Sam Williams, Michael McAleer Other {please describe) Michael McAleer is the founder of our company and chief architect of the Brazos Solution. He has implemented most of our current customers prior to June of last year and has extensive experience with our products as well how they should be integrated in the with the police department. Ray Evans is our lead systems engineer and will provide the experience to install and tune the backend systems. Sam Williams brings 18 years of law enforcement experience and recently retired as the Chief Deputy of a Texas county. Sam has implemented 10 Texas cities and provides the 'tangible' connection required to successfully train the officers in our technology while maintaining officer safety. While we don't have a need for local resources (outside of the City's staff) at this time, we would be more than willing to engage local resources if the need arises during the project. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, `Material") is proprietary and confidential information of Brazos Technology Corporation. Page 20 of 66 H 04 lip) brazos RFP #08-0244MA, Addendum #1 Handheld Traffic Citation Writer System SOFTWARE Quantity Project Costs Annual Maintenance 15f year/Year 2 plus Application Software (itemize by module) — Brazos eCitation Mobile (20 devices) 20 $13,000 Included 1$4,000 Brazos eCitation Server (Installed w/ unlimited users) 1 $5,000 Included 1$1,000 Third Party Software (if any) (itemize) SOL Server Reporting Services (Included with RDBMS)$0 NA Relational Database Management System SQL Server 2005 Standard (single processor) 1 $5,995 NA Ad hoc Reporting Tools SQL Server Reporting Services (Included with RDBMS)$0 NA Other (itemize) TCNCIC Connectivity (optional) 20 $4,000 Included I $4,000 INCODE Interface 1 $0 Included 1$650 Total Software $27,996 HARDWARE (itemize what is being proposed for vendor to supply. Itemize per item cost) Symbol MC70 Device 624 MHz Processor 128MB RAM Windows Mobile 5.0 2D Imager Bluetooth Radio 802.11 b Ruggedized Extended Battery 20 $35,100 NA (3 yr warranty is included) ' Add Cellular option for TLETS returns and real-time lookups 20 $4,000 Symbol MC70 Magstripe Reader 20 $3,500 Symbol MC70 1-Bay Cradle (with cables) 1 $140 Symbol MC70 4-Bay Cradle (with cables) 5 $2,625 Symbol Bronze Support 20 $5,800 Zebra RW420 Bluetooth Printer Bluetooth Communications 20 $14,620 Zebra Vehicle Charger (for Motorcycles) 20 $1,900 Zebra Wall Charger 1 $65 Zebra Vehicle Mount ($250) 0 $0 Zebra Extended Warranty (4 years) 20 $7,600 Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 21 of 66 to) brazos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System Paper (1 box of 36 rolls) Std Thermal Paper 5 $425 Total Hardware $75,776 IMPLEMENTATION SERVICES Hours Total Cost Project Management Included $0 Hardware Installation (if hardware proposed) NIA $0 Installation, Integration, Test and Tuning $3,750 Software Parameter Configuration Analysis & Setup $,3750 Training (Train the Trainer) 3d $3,360 Documentation Included $0 Customization Included $0 Post -Implementation Support Included $0 Total Implementation Services $10,860 OTHER COSTS Travel & Out -of -Pocket Expenses $1,000 Any additional costs (provide itemized list) Total Other Costs $1,000 TOTAL COSTS $115,630 } I hereby certify that I have read all items of the RFP and fully understand the requirements listed herein. I further certify that I am an authorized agent of the Software Vendor. SOFTWARE VENDOR: Brazos Technology Corp. } Signature of Officer Michael McAleer, President l Officer's Name & Title (typed or printed) Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 22 of 66 ip) brazos 1, , 1 Reference 1 RFP #08-024-MA, Addendum 91 Handheld Traffic citation Writer System Customer name City of Haltom City Contact name and telephone number Melissa Pace (817) 222-7772 Population 46,875 Specific software installed (release or version Brazos RDC Mobile eCitation Interfaced with (specify type of software) Tyler Technologies INCODE Technical environment PDAs Implementation project dates (starting & ending) 9/23/2005—10/30/2005 Reference 2 Customer name City of Carrollton Contact name and telephone number Lt. Doug Mitchell (972) 466-4304 Population 116,500 Specific software installed (release or Brazos RDC Mobile eCitation version Technical environment PDAs and Laptops Interfaced with (specify type of software) Municipal Court — PCSS (soon to be Tyler Technologies INCODE Implementation project dates (starting & 10115/2007— 11/20/2007 ending) Reference 3 Customer name City of Farmers Branch Contact name and telephone number Celia O'Dell (281) 996-3212 Population 35,094 Specific software installed (release or version Brazos RDC Mobile eCitation Technical environment PDAs Interfaced with (specify type of software) Tyler Technologies INCODE Implementation project dates (starting & ending) 9/10/2007—10/24/2007 Contact information for our other customers will be provided upon request. Some of our other CURRENT municipal customers in the state of Texas and the date they implemented are: o Bryan, TX 2005, Professional Standards o Castle Hills, TX Sept 2006 (INCODE) o Cisco, TX Dec 2006 (INCODE) o Cleburne, TX Dec 2006 (INCODE) o Cockrell Hill, TX Jan 2008 (INCODE) o Friendswood, TX Nov 2006 Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 23 of 66 6D braaos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation writer System o Hutto, TX June 2006 (INCODE) • Kennedale, TX Sept 2005 o Kingsville, TX Jan 2008 (INCODE) o Little Elm, TX Dec 2006 a Parker, TX Nov 2006) o Port Arthur, TX Waiting for new Court System a Shavano Park, TX Feb 2007 (INCODE) o San Angelo, TX Sept 2007 (INCODE) o Schertz, TX Feb 2008 (INCODE) Some of our customers who are currently "In Progress" are: o Port Arthur, TX Waiting for new Court System o Wylie, TX Completed Pilot (INCODE) o Colleyville, TX Beginning Configuration o New Braunfels, TX Beginning Configuration (INCODE) o Clyde, TX Implement next week (INCODE) o Balcones Heights, TX Waiting install of new court system We value our customers and work very hard to establish a long-term relationship with all of them. We would be very excited to add Lubbock to this list. Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 24 of 66 6iD brazos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System 1. Please describe your workstation operating system requirements. The Brazos Solution provides the most complete ticket writing solution in the industry. For any of the back - end functions such as reporting, citation -entry, workflow processing, etc, we are 100% web -based and have verified operation on IE, Netscape, and Firefox. Adobe Acrobat Reader is required for some of the reporting functions and the free Macromedia Flash plug-in is required for the development environment. If Lubbock ever decides to run ticket writers (or any other application) on MDCs, then the OS must be Windows 2000 or better. 2. Do you use a 32-bit or 64-bit client? We are 100% web -based for the back -end systems. Our embedded application for MDCs is a 32-bit client. 3. What are the minimum hardware requirements for the server? What are the recommended requirements? Minimum requirements: IIS and Database Server Microsoft Server 2000 500 MB RAM 1.8 GHz processor 20GB Hard Drive (2 partitions) Recommended requirements: Database Server 2GB RAM 1.8 GHz processor SO GB Hard Drive (2 partitions) IIS Server 1 GB RAM 1.8 GHz Processor 20 G8 Hard Drive (2 partitions) 4. Which database management systems (DBMS) do you support? To run the full Brazos eCitation Enterprise server, Lubbock will need MS SQL Server (2005 is preferred). 5. List your system's network support requirements. A TCP/IP -based network is about the only requirement for full operation for the ticket writers running in a batch mode. The ticket writers will need to establish a connection to the network via the 4-bay cradle or a wireless connection and be able to access the database server. The devices can pull IP addresses either via DHCP or the IP address can be fixed. We will need a couple of local DNS entries for ease of accessing intranet web sites. All network traffic is over port 80 and/or 443, so having certificates installed on the internal boxes is optional. Any data that is transported over the open Internet is required to be via port 443. If Lubbock would like to Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 25 of 66 �•� brazos f I ..I; RFP #08-024-MA, Addendum #1 Handheld Traffic Citation writer System have real-time access to data via the ticket writers or be able to upload ticket automatically from the field, then we would need to explore alternative firewall strategies. 6. What third party software products are required or recommended for your products? Are they provided? The only third party product that is required for our Enterprise server is MS Reporting Services, which is free of charge to anybody who has a license to SOL Server. Brazov Technology will be responsible for installing this product during the installation process and can provide the software if necessary. 7. Does the proposed system provide a remote access capability? If yes, briefly describe how remote access is established. (VPN, dial in, Web, etc) Brazos Technology will need a VPN connection to the servers running the Enterprise software within the Lubbock network. Since we are 100% web -based, that connection would be sufficient to test and/or troubleshoot for support. 8. Does the proposed system use standardized controls and common API languages to integrate with other commonly used desktop databases and applications? The Brazos solution can access ODBC- compliant databases, XML-based APIs, and file- based import/export methods for moving data to and from other applications. These data movements can take place either during the sync process of the mobile device or on a batch method to the Enterprise server and then distributed to the mobile devices. This flexibility provides an enormous number of possibilities for increasing the value of the investment by creating new functionality for the ticket writers or adding new applications to the devices. 9. What are the steps involved in upgrades? How often are upgrades provided? How long does it typically take? What is the cost? What files and resources are affected? Are customizations affected by upgrades and, if so, how? This is one of the absolute strengths of the Brazos Solution. When discussing upgrading the mobile devices, there are three types of upgrades: 1) the configuration of the software, 2) the software itself, and 3) the operating system. Both the configuration of the software as well as the software engine itself are automatically upgraded every time the mobile device performs a sync, with no IT support required. The average time to upgrade the devices is about 45 seconds and may require a reboot of the device. Some of the other vendors allow for the first option but then require IT to collect all devices and manually install software upgrades, which are extremely cumbersome, time consuming, and error prone. With our solution, all software versions are as current as the last sync. Any upgrades to the operating system still require manual intervention, but are performed by Brazos Technology during the annual review. There is another major differentiation with Brazos Technology in that ALL of our customers are running on the same software engine. This means that Lubbock will never have a version of software that is 'specific' to them, which would inhibit or hinder their upgrade path. We typically release new versions of software once per month which include new capabilities, speed improvements, new peripherals, bug fixes, etc. Anytime another customer requests an enhancement, we offer that capability to our other customers at no cost. Whether Lubbock chooses to implement these changes or not, they will never lose any configurations made previously to their software. This ability for Brazos to have one version of software significantly decreases your risk as well as our cost to provide superior support. Copyrights 2008 Brazos Technology Corporation, Inc. All rights reserved, All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 26 of 66 biD brazos RFP #08-024-MA, Addendum #1 1, , r . (, , Handheld Traffic Citation Writer System 10. Do you provide a developer tool kit? If so, please describe. The Brazos Solution includes a very unique developer tool kit called BuildIT. It is a 100% web -based development platform that can make any modification to the ticket writers that is desired. In fact, Brazos Technology used this same technology to build the entire ticket writer configuration. It is so flexible that Lubbock can use it to build other applications such as IT Asset Management, Evidence Tracking, Expense Reporting, etc., and deploy those applications to any device running a Windows Operating System (laptops, desktops, PDAs, cell phones, Tablet PCs, etc). The BuildIT platform has a drag and drop GUI and requires no coding to build these data capture types of applications and integrate them with other ODBC databases, XML- based APIs, and/or file- based import export engines. The Brazos Solution is based on a framework called the Rapid Extension Framework. In a nutshell, the REF allows data from any standard database to be extended to the handheld platform without the need for intermediary servers or workstations. Brazos Technology's electronic citation solution is based on the REF. The Brazos Solution is a framework that translates to significant flexibility for the City. When you buy the Brazos Solution, you are not just buying an electronic citation solution but a framework that you can leverage across all city functions. The investment can be leveraged beyond law enforcement to EMT, Fire, code inspection, Citizen Relationship Management, Code Enforcement, water and other city services. Basically, anywhere the City has the need for handheld data collection and dissemination, Brazos Technology's REF can be leveraged. Furthermore, the REF is built on state-of-the-art technology. Data moves via industry - standard XML and is secured by several layers of compression and encryption. The figure below illustrates how the REF works at a high level. am wora+.s MOSIL! DEVICES ■NTORPRIS! OAT^ y MWf �i MASTER IWTMAJOENCi iNOINfc {web bwew] 'A- REFEF is composed of three main components — the Master Intelligence Engine, the devices themselves, and various enterprise data sources or system interfaces. The MIE is the management and configuration platform. That's where the devices are configured and managed. Changing fields around, adding new tasks, setting up new users, setting access levels, adding new devices, and managing device settings are all done from the MIE. The MIE is also a state-of-the-art, entirely web -based interface. Anyone with a web browser and proper access can manage devices. There is no need to work from one single computer in one location. The MIE manages all aspects of the devices — users, access levels, reporting, and automated software download. All software is automatically downloaded to all devices by the MIE, which means that there is never a need to call the units in from the field to perform a software upgrade. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation_ Page 27 of 66 1 1 f, Fj 4p) brazos Screen Layout and Design RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System The MIE offers a state-of-the-art drag and drop design interface for managing the configuration of devices. This drag and drop interface is completely web -based and operates via any standard browser without having to install or manage client software. The designer shows a life -like view of the target device and allows you to drag and drop fields wherever you want them on the screen. You can resize, hide/show, and move fields from tab to tab. Then the next time the units in the field synchronize, all changes will be downloaded — it is that flexible and that easy. Figures 1.1, 1.2, and 1.3 show screen captures from the MIE design interface. The figures look like real devices running the Brazos software, but they are actually design screens from the MIE. The devices would look exactly the same way — that's how true to reality the designer is. Brazos Technology supports any Microsoft operating system. Therefore, what runs on a Symbol also runs on a Dell and an HP, for example. This allows additional flexibility in current and future hardware choices. The City is not locked into one configuration of hardware. As a matter of fact, many different manufacturers and configurations can be running simultaneously. This allows the Police Department to run Symbol and/or HP units, for instance, and Code Enforcement to run Dells (a less expensive alternative). RDC - Screen Design ssett InventoryAsse arent InventoryPare VseA95;07ypeInventoryManufaCturerV InventoryPrudQescUP InventoryModelUP InventorySNUP AssetStatus A.-t 7 ield9c Figure 1.1 — RDC Designer Screen Shot #1. This particular configuration design is targeted for the HP 5550, one of the supported devices, for performing asset tracking. This is a screen shot from the RDC design web interface and not an actual device. However the actual device would look identical to the designer screen. The Brazos Technology designer is unparalleled in the industry. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation, Page 28 of 66 6iiD brazos t• r', RDC • Screen Design (1-mign they ftffft gh"Ft ,used) Mobile Officer i"y MUTT v MUTTMair ,, n : n,' 3,.. g� RFP #0"24-MA, Addendum #1 Handheld Traffic citation Writer system Figure 1.2 — RDC Designer Screen Shot #2. This configuration design is targeted for the Symbol 8846 It (or 8800 series), one of the supported devices, for performing electronic citation. This is a screen shot from the RDC design web interface and not an actual device. However the actual device would look identical to the designer screen. The Brazos Technology designer is unparalleled in the industry. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 29 of 66 6�)arazos RDC - Screen Design Zelonc Config 2 j ActiviiyTracking v _. wi Ad" Tredtin�J, Sare Ges�pn 1Zaionc 2Atfivrtyrda m e .� ZaJonc2ActAySt rM67 ZaJont2AcGvitieS 8 Zajcnc2Acb ties ;y n t1n Zaionc2ActNities �h N. RFP #08-024- W, Addendum #1 Handheld Trattic Citation Writer System Figure 1.3 — RDC Designer Screen Shot #3. This configuration design is targeted for the Dell Axim X5, one of the supported devices, for performing education and student tracking. This is a screen shot from the RDC design web interface and not an actual device. However the actual device would look identical to the designer screen. The Brazos Technology designer is unparalleled in the industry 11. Please explain your policy for supporting previous versions of the proposed products. Brazos Technology will automatically provide the continuous upgrade path for Lubbock to always stay current with the ticket writing software. In fact, with our maintenance agreement, Lubbock will never have to 'buy' our software again. You will receive all bug fixes, upgrades, and new versions as part of our maintenance agreement for no additional cost. If for any reason, Lubbock decides they do not want to receive these upgrades, Brazos Technology will support up to two versions back. If the software becomes older than two versions, there may be an additional cost to 'catch up' the software if the automatic updating process cannot run unattended. 12. List all compatible programming interfaces. Since the Brazos Solution does not require direct coding, this question really depends on the system that will be interfaced with our system. We allow for ODBC connections to data sources, XML connections to web services, and XMVCSV/i=ixed Length files to traditional importlexport engines. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, `Material") is proprietary and confidential information of Brazos Technology Corporation. Page 30 of 66 6D brazos RFF #08.024-MA, Addendum #1 Handheld Traffic Citation writer System 13. Describe the extent to which the proposed system is browser -enabled. Indicate whether Microsoft Explorer, FireFox, Netscape, and any other browsers are supported. Describe any firm plans to browser -enable the software including release number, planned release date, browser to be used and other specifics. The Brazos Technology Enterprise server is 100% web -based today and is validated for Internet Explorer, Firefox, and Netscape. We have not found a hard requirement for Opera, but please let us know if that browser is prevalent at Lubbock. The software running on the ticket writers is embedded and there no plans to web -enable that function. The mobile devices must operate whether or not they have an 'always -on' wireless connection, and we have not found the web -based 'offline' strategy (i.e., installed Active X controls) to be very robust on Windows Mobile 5.0 devices. 14. Please explain the use of any Middleware. As part of the Brazos Solution, we have developed our own method for guaranteeing delivery of data. We have NEVER lost a ticket and/or data that were captured on the mobile device. Part of this guaranteed delivery is our method of using web services as routing agents and verifying delivery prior to removing the information from the mobile device. This 'Middleware' also provides the heavy lifting for how we support such a wide array of interface technologies listed above. Another key component to guaranteed delivery that may be considered middleware, is Automated Backup Recovery on the device itself. Automated Battery Recovery is a feature that cannot be fully appreciated until you experience it. We were recently talking to a client who had purchased a competing product for electronic citation. When one of those units' batteries died, the client proceeded to spend over 40 hours (over a period of days) on the phone with the company trying to resurrect the dead unit. The fact is, when the battery dies on a handheld unit, so does all of the data and programs that have ever been loaded on it. Upon restoration of the battery, the unit will revert to the original factory -shipped state. Brazos Technology's Automated Battery Recovery T''" (ABR) is unique within the industry and, unfortunately, not highly valued except by those who have experienced battery loss. Battery loss is inevitable when deploying and using handheld devices. Therefore how and if the device recovers from loss of battery is critical. Brazos Technology's ABR is as simple as inserting a charged battery. Upon battery restoration, ABR kicks in, and the unit completely reinstalls all Brazos software and recovers all data as of the last time the software was cleanly exited. There are no phone calls needed, no software to reinstall, and no lost data. This feature is huge when you consider the fact that these handheld devices are not like PCs — they don't have hard drives. When the battery goes, so does all of the installed software and data. A strong recovery strategy is essential, and Brazos Technology's ABR fills that need. In summary, Brazos Technology's REF allows tremendous flexibility for leveraging the same devices across multiple city functions — not just electronic citation. Multiple device types can be supported at the same time, and multiple functions can be assigned to each device type. Investing in the Brazos Solution is investing in an entire enterprise handheld mobility solution, not just an electronic citation solution. 15. Please list the software languages used by your proposed product(s). All of our software is written in .NET and C++. We are currently using Visual Studio 2005 and the embedded Tools C++ 3.0 toolsets for this development. 16. Is source code provided for the initial installation? Subsequent updates? If source code is not provided, what source code escrow arrangements are available? Copyright0 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 31 of 66 brazos t1. RFP #08-024-MIA, Addendum #1 Handheld Traffic Citation writer System Brazos Technology does not provide source code for any of our products. The configuration of the ticket writers is available and accessible via BuildIT, but that is the extent of source code availability. Brazos Technology is willing to extend a source code escrow agreement to Lubbock, but the cost of the third party escrow agent would be at the City's expense. The typical intent of this agreement is to protect the City in the case that the purchased software is no longer supported. 177. Do you provide UML or similar diagram that documents the database architecture and structure? (i.e., tables, attributes) The Brazos Solution will include a document outlining the objects and properties of the eCitation solution. This documentation is intended for reporting purposes and not for direct interfaces. The direct insertion of data into the model (outside of our installed systems) would also invalidate the maintenance agreement. Direct access of information should be accomplished through a View in order to better understand any performance impacts to the interface. 18. Who will write the interface between your software and the City systems to which the data must be uploaded? Brazos Technology is responsible for writing, installing, and implementing our side for interfaces to INCODE and Tiburon. There is an electronic citation interface that will need to be purchased from INCODE (and likely Tiburon) as well. 19. What criteria are used by your software to compare new data with information already existent in the court system? r The Brazos Solution assigns a range of ticket numbers to each device. This ticket number range is defined by the City and ensures a unique number is assigned to each citation. As a failsafe, if a citation is uploaded with an existing number, we automatically mark that citation with an 'Administrative Hold' and send out emails to our support staff and the City's support staff. Once a citation is marked with 'Administrative Hold,' it will not download to any system until the error has been corrected via the website. This preprocess feature ensures that duplicate ticket numbers are not downloaded into the court system. Of course, INCODE also verifies during their import process that the citation number has not been used previously. If INCODE does detect a duplicate citation number, then an error is generated and reported to the court personnel. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 32 of 66 rr� brazas i , ! C , RFP #08-024-MA, Addendum #1 Handheld Traffic Citation writer System 1. Please describe your implementation approach. How long does an implementation for an organization the size of the City of Lubbock typically take? Our implementation approach is another key differentiator against our competitors. We are extremely proud that every one of the cities that has selected Brazos Technology is up and running today. The first key to this success is the implementation and training of the system. The implementation steps are as follows: Kick-off meeting. An on -site meeting with the project owners to define roles, responsibilities, and outline the schedule. This meeting will also include capturing all initial requirements into a Work Order document. It is absolutely critical to include the key pilot officers during this meeting in order to get the 'buy -in' required to make this project a success. Hardware is ordered at the conclusion of this meeting. Setup and Configuration,. Brazos Technology works with Lubbock to setup the ticket writers, import offenses, layout the defendant's receipt, configure reports, and any other configuration required by the City. Lubbock will order and configure the server, set up DNS entries, and perform any tasks related to enabling the PD for the 4-bay cradles. This step can take a couple of weeks depending upon hardware availability and delivery schedules. Product Install and Verification. This step involves installing/configuring the Enterprise server, verifying connectivity of the mobile devices from their cradles/wireless AP, and beginning the acceptance of the ticket writer configuration. While overall operation cannot be completely determined or accepted at this point, data should be able to move from the ticket writer into both the court and police system. This process takes one or two days. Begin Pilot. We typically try to combine the previous process with the beginning of the pilot as an iterative approach allows for further officer 'buy -in' and a better solution at Lubbock. The pilot program should involve a handful of key officers who we think will adapt to this technology quickly. They will be given full device and software training in order to understand and become familiar with the technology. The training process includes going out on the street and writing 'waming' citations with a trainer to ensure comfort with the technology. These sample citations are then imported into both the court and RMS systems to validate accuracy. The duration of this phase is typically very short (less than a week) as most officers will not write many 'fake' tickets. Operational Pilot. The operational phase of the pilot begins once the officers are familiar with the technology and we have verified successful data transfer to the court and RMS systems. At this point the pilot officers will begin writing real tickets. This process servers two purposes: 1) we validate the entire process for real prior to engaging the entire police force and 2) we can have some positive feedback circulating the department prior to full rollout. The duration of this phase is different for every department but needs to run at least through one court cycle which is defined as the a person who received a ticket has come to court and that case is resolved. During this phase, there will be some informal training with other officers which is okay but should be kept to a minimum. Full Rollout. The rollout process is primarily the training of all officers and required use of the new system. The preferred process for training is to provide a class room style of instruction and then a 'hands on' session that includes DL checks, ride-alongs, etc., to ensure every officer has used the system for real in the field. Post Action. Finally, after the full rollout and a court cycle, we will convene with the project owners to determine what went well and what need improvement with the system, process, or any other aspect of the project. Copyrighto 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 33 of 66 6' brazos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System The delivery and training processes are the most significant key to the success of this project. While the full delivery process is outlined above, the general rule of thumb is that we will have Lubbock in full pilot mode three weeks after contract execution. We will jointly determine the operational pilot duration depending upon how the officers are doing and their recommendations for deployment. When all parties agree, full training and deployment will begin. 2. Please describe your training approach and methodology for the initial project implementation. Provide a list of available training courses, as well as suggested training sessions and hours. Training is an underestimated aspect of this project at most cities and is a primary cause for failure. Our software is extremely intuitive and easy to use (because the officers defined how it works) and they will be able to write a full ticket with only about 10 minutes worth of training. However, it is not important how fast they learn to use the software, but that they can use the software as fast as they write paper tickets. The target of the training program is that the officer will be able to fill out the citation long -hand (i.e., no DL swipe, VIN decode, or any other aid) and have it printed in less than four, minutes. The training class also teaches first level troubleshooting techniques for when things don't go absolutely perfect, the officer can still be fully operational. Our training class has also been approved by TCLEOSE for other departments so that the officers may be able to receive credits for the time spent in training. 3. Do you provide continuous (post -implementation) training? Please provide a list of available training courses. We are always able to provide additional training whenever necessary on any aspect of the system. Every year we do an annual review on your technology to go through any changes we want or need to make to the system and can do a class during that time. However, this class should not be relied upon by the department. It is critical that Lubbock develop in-house experts on the PD side so that the capability for training new people is always available. Our train -the -trainer approach for the pilot officers teaches the PD to be self-sufficient and able to train new people with no impact to the current budget. 4. Please describe the type of experience your trainers have. Do they have at least one year of experience with the products being proposed? Mike McAleer and Dale Cuthbertson will lead the training effort from Brazos Technology. Mike is the founder of the company, and Dale is a TCLEOSE-certified instructor who has retired from the Brazos County Sheriffs Department. The actual officers that will be involved in the training will depend on availability at the time of training. Mike and Dale will lead the team, but current and active peace officers at other departments will do most of the training. Their experience ranges from 2+ years to 6 months using our technology. All officers that come onsite will have been screened by Brazos Technology for their competence with the technology as well as their ability to teach other officers. 5. Are user groups available? Please describe the nature and frequency. Please list their online identifiers? Brazos Technology will commit to setting up user groups for Lubbock if desired as we discussed during the presentation. We have had other cities express and interest in the functionality and we believe it would provide a significant tool in helping support our other cities. 6. Please describe your on-line help facility. Brazos Technology has a significant knowledge base that we will commit to making available via our website if requested by Lubbock. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 34 of 66 tD brazos t-. , RFP #0"24-MA, Addendum #1 Handheld Traffic Citation Writer System 7. Please describe available system documentation. Is it provided on-line? How are information related to enhancements added to the documentation? The system documentation is provided in electronic format via our website. The ticket writers themselves have the greatest number of changes during the initial startup phase, so we typically wait until all changes have been completed prior to delivery. The enhancement information is typically not added to the existing documentation until the change is approved and implemented by the city. Changes to the documentation are also only made when Brazos make the change. CopydghtO 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, 'Material") is proprietary and confidential information of Brazos Technology Corporation. Page 35 of 66 6o) brazos lechnoIogy 1. Primary contact representative Michael McAleer Senior Partner Brazos Technology Corp. 707 South Texas Ave Suite 103D College Station, TX 77840 Office (979)690-2811 ext 101 Mobile (979)571-3198 Fax(713)583-9323 m mcaleerO,brazostech. com www.brazostech.com ♦ Michael McAleer ♦ mmcaleer@brazostech.com ' ♦ Senior Partner ♦ FAX Number (713) 583-9323 ♦ (979) 690-2811 ♦ Texas `C' Corporation i 2. Does this person have binding authority to enter into contracts? Yes RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System 3. Provide a brief history of your company. Include information such as when it was founded, types of software developed and sold, names of owners if privately owned, etc. Brazos Technology was formed in 2000 by Mike McAleer specifically to focus on the emerging handheld technology field. Today Brazos is 100% focused on this technology- Brazos Technology was introduced to law enforcement by one of our partners, Symbol Technologies. Symbol was shown the Brazos Rapid Extension Framework technology and suggested that it was a perfect fit for electronic citation and other law enforcement functions. Since that time, Brazos has implemented the electronic citation solution in several Texas police departments. All of them are still running and using this solution today. Brazos Technology's REF platform can be applied to practically any solution, as evidenced by where the platform is being used today- In addition to electronic citation solutions, the Brazos REF is also being used in education to track student activities, in large enterprises to track assets, in health care, and in mobile service management (utilities and other service organizations that dispatch workers to respond to problems). Brazos Technology is a Texas company, headquartered in College Station, and is currently on the CISV list for the State of Texas. 4. How many people does your company employ? Where are they located? Brazos Technology currently has 14 people and is in a strong hiring mode. The majority of our people are located in College Station, TX, but we also have a presence in Dallas, Austin and Florida. Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 36 of 66 6, brazos RFP 908-024-MA, Addendum #1 Handheld Traffic Citation Writer System 5. At how many municipal government installations is your proposed software currently installed? Brazos Technology currently has 42 Texas municipalities who have purchased or are using our Brazos RDC Mobile eCiation software. 6. Have you ever had a municipal government purchase your software and subsequently change to another software vendor? If so, how many? if requested, will ,you provide the City with a list of the customers who have discontinued use of your software? Brazos Technology is one of the only ticket writing vendors that has never had a Texas municipal government change to another software vendor or been sued by a city. Traditionally, Brazos Technology has been the one to replace other vendors' software when they failed to implement to the satisfaction of the municipal government. 7. If requested, would you be willing to demonstrate your software at the City of Lubbock? Yes, 8. Describe how your application software is priced (one-time license fee, based on the number of users or transaction volume). Is it possible that future growth at the City will result in additional license fees? Please explain in detail. The Brazos model includes a one-time license fee and an annual recurring maintenance fee that includes all changes at no additional cost. We do not charge on number of users, transactions, officers, or population. Our fees are based upon the number of licenses, regardless of the size of the city, It is only possible that the future growth in Lubbock will increase fees if more licenses are purchased for more ticket writers. The annual recurring fee can go up for next year, but that price will not increase by more than 10% — the current price is $200 per device. If Lubbock decides to get TLETs returns on the device, there will be an additional charge for the capability to interface with the message switch. All other software enhancements are provided to the City under the maintenance agreement at no additional cost. 9. Has your company ever been in litigation with any of your government customers? If so, please explain. Are there any lawsuits currently outstanding against your company? If so, please explain. Brazos Technology has never been in litigation with any customer of any kind. Never. CopyrightO 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation, Page 37 of 66 to) brazos General Features RFP #08-024-MA, Addendum #1 Handheld Traffic Citation writer System 1. In fields where user defined or existing codes are required, what tools are available to aid the user in the consistent selection of proper codes? Since the Brazos Solution provides a development environment, you are not only limited to standard mechanisms to achieve the optimal methods for data input. Dropdowns, listboxes, checkboxes, etc., allow us to capture some data much more accurately than a traditional textbox. In addition, we have the ability to relate dropdowns dynamically so that vehicle models are always associated with the correct vehicle make for example. Another example is the selection of offenses on the device. The officers are going to be presented with several hundred offenses and instead of listing them in alphabetical order, we allow the officer to categorize each and every offense. They can then select a category such as Favorites, Speeding, Insurance, Traffic, etc., and quickly narrow down the list to find the offense they are looking for. Not only can the officers define their own categories, they can rename the offenses to anything they want. For example, 'Fail to Maintain Financial Responsibility' in the court system can say'FMFR' or'No Insurance' on the ticket writer which makes the officers faster at filling out the citation. This ability to mask the dropdown values into something that is recognizable for the officer is a major advantage in getting them familiar with the device. We also provide search capability and multiple character recognition to quickly move through larger lists such as street names. 2. Does the software provide the capability for the customer to set up user -defined fields within each application for tracking of any unique information that may be important to the City? If so, explain. Absolutely, the BuildlT module is the same software Brazos Technology uses to build the ticket writer. Either Lubbock can add the field to the ticket writer or can call Brazos support, and the change will be performed at no charge under the maintenance agreement. Security 3. Describe in detail the levels of security in the application software being proposed. The security around the Brazos Solution was scrutinized and approved by the Department of Homeland Security. Both the software and the database on the device are password protected. The data itself can also be encrypted within the database on the device for additional security. When the data is in transit to/from the server, it is sent over SSL and encrypted within that tunnel. Access to the server tools is controlled via IDs and passwords as well. 4. What audit records are provided when changes are made to data in critical fields in the software? Changes to key fields relating to citations are logged with the datetime stamp, userid, old value, and new value. We can again revisit this process, but as we discussed in the presentation, in order to avoid having `many data masters' we recommend changing the business flow of information to reduce the need of changing 'the official' record prior to receiving the data in the court system. Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 38 of 66 6•iDbrazos Reporting and Inquiry RFF #08-024-MA, Addendum #1 Handheld Traffic Citation writer System 5. Please provide a list of standard reports that are provided with the proposed software. o Citation Accident Count — Displays all citations and violations where there was an accident. o Citation Audit — The audit report for the courts with number of citations, violations, and who wrote them. o Citation Count —The number of total citations, number of each violation written by each officer. o Citation Count by Zip Code — Same as above but for a designated area_ o Citation Detail — An exact replica of the citation written to the defendant. It includes the option to show pictures, voice notes, officer notes, drawings, or any other information gathered by the officer. o Citation Towing Count — All citations and offenses where a vehicle was towed. o Citation Violation Audit — Same as the Citation Audit except for customer who have a unique ticket number for each offense. o Citation Violation Audit by Offense — Same as Citation Violation Audit but can be scoped by a particular offense. o Citations by Location — All Citations and Violations for a particular geographic area. o FI Detail — Field Interview Report. o Offense List — All offenses that are on the mobile devices. o STEP Audit (Speeding) Report — Designed for overtime -based or focused traffic enforcement requirements. o STEP Audit Report — Same as above but for non -speeding based offenses. o Stop Result by Racial Profile Count — Counts all stops by race and sex for each officer specified. o Stop Results by Racial Profile Summary — A graphical display of the Stop Result by Racial Profile Count report. o Stop Results Count — Counts all stops and their results as a Citation or Warning. o Stop Results Search by Race Count - Counts all stops by race for each officer specified. o Stop Results Search by Race Summary — A graphical display of the Stop Results Search by Race Count report. o Stop Results Search Count — Counts all stops where a search was involved and whether or not contraband was found. o Stop Results Search Summar — A graphical display of the Stop Results Search Count report. o Violation Count — Total count of how many of each violation. 6. Please explain the report writing capabilities included with the proposed software. The Brazos Solution uses MS Reporting Services to build and display the reports on the Enterprise server. The report designer for Reporting Services is free with the license, and the license to Reporting Services is free when you own at least a standard version of the DBMS. The report writer is very flexible and fairly similar to the Crystal Reports report designer. 7. Describe any special features provided by the software that enhance the report printing process in your software (i.e. report parameters, printer selection, etc.) Each and every report on the Enterprise server allows for optional report parameters and sorting capabilities. For example, the Citation Detail report (which prints the citation exactly as the defendant saw it) can be run for all citations or scoped on any number of the following parameters: Beginning Date, End Date, Officer, Stop Results, Citation Number, or whether there was Officer Notes or not. If a parameter is left blank then all records are assumed. You can export all of our reports to the following formats: 1) HTML, 2) Acrobat (PDF), 3) Excel, 4) TIFF, Web Archive, CSV, or XML file. You can also zoom on the report to provide larger text. When printing the report, you are prompted to select any printer on the network as with any standard Microsoft Office product. Copyrightcc) 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 39 of 66 �•� brazos RFP #08-024-MA, Addendum #t Handheld Traffic Citation Writer System S. Do you provide the ability for any user to view a report on screen with an option to print the report if desired? If so, explain. Yes, our strategy is that if the user can see the report, they can print it. We do have the ability to prevent access to reports via our built in security model. 9. Are any special features provided to make inquiry programs in the various software applications easy to access and use? If so, explain. All of our web applications have a very robust search capability, like Google Suggest. You start typing a name in the Citation Inquiry screen and you see a drop down with suggested values from all fields related to the citation. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 40 of 66 do 6i� brazos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System NOTE: Data elements that are denoted with * (table) must allow for valid values to be entered into the database along with other information listed available for retrieval to appropriate screens. Valid values must be accessible on other screens throuvh a drop down list box, and have an edit to prevent inappropriate enrie.s. 1NBR I Description Response i Comment or 1--------L-------------_-.---------.--- ------------------------ l- _Cos_tl_Time Frame of Modific_a_tion Handheld Unit Hardware 1 Should be 2 lb or less in weight. (with standard battery pack) A 12 ounces 2 Comfortably held in one hand Device Dimensions: 6" L x 3.1" W x 1.51, D (add 2" L for optional A magnetic strip reader) 3 Battery packs that will sustain at least 12 hours of continuous The standard batter is 8 hours of usage and have a low power safety warning continuous use, and the extended battery is 16 hours. We are recommending the extended A battery. 4 44 key QWERTY keyboard option A The MC70 contains a 26 Numeric key and 44 QWERTY key. 5 Compatible with Microsoft database, word processing, and OS is Windows Mobile 5.0 operating systems E A j 6 Ruggedized to survive 4-foot drop to concrete undamaged- The MC70 drop specification is 5' drop to concrete, 2 drops per 6 sides at ambient temperature of A 730 degrees F 7 Waterproof While not submersible, the Motorola/Symbol MC70 is water resistant and can be used in adverse weather conditions without device failure. The MC70 I has an IP54 rated product certification. To obtain this rating, the MC70 is subjected to dust and spray water tests. The dust test calls for the product to be placed in a dust test chamber and subjected to 8 hours of agitation. The spray water test subjects the product to 10 minutes of continuous water flow from 25 B different spray nozzles. 8 Wireless mode compatible with 802.11 a/b/g A 802.11 alb/ tri-mode radio 9 USB connection The MC70 comes equipped with a Serial and full -speed USB v 1.1 connection 4 * However we are recommending the 4-bay Ethernet cradle to remove the need for a USB A connection to a Host PC. 10 Ability to store at least 500 citations in handheld unit A 3tora a capacity = 128 MF3 J } Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, `Material") is proprietary and confidential information of Brazos Technology Corporation. Page 41 of 66 4P) brazos turtmolog, RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System �� DElCT�IOII u u RESt10ti1!! � 1 11 Allows for digital signature A 12 Able to capture pictures Formats of exported pictures: A BMP 13 Drivers License swipe with magnetic capability With optional magnetic stripe A reader attached. 14 Capable of entering, storing, and retrieving regular tickets, parking tickets, and written warnings A 15 Approved encryption security (i.e. WEP) B Security is provided at the device, data, network, and packet levels, The Security section above describes in more detail. WEP is definitely supported on the Symbol MC70. 16 Touch panel display with backlighting A 17 Unit can be easily read in full spectrum of light from full sunlight to complete darkness A 18 Able to be charge and transfer data to same cradle or cable A 19 Able to communicate with Windows server to upload/download data A 20 Ability to scan VIN & Drivers License barcode, vehicle registration bar code A 21 Rechargeable batteries A 22 Priority warranty service Optional 3-year Bronze Support (comprehensive no-fault A coverage) with 3-5 day turnaround 23 Ability to record verbal notes with ticket The MC70 has speaker, receiver, microphone, headset jack, and software support for full duplex record and playback A stereo Portable Printer 24 G-sh-les & nts provided to fneunt in ear- Thermal printer. A - i 25 26 Able to print all ticket information needed, and signature. A 27 Ability to communicate with handheld unit proposed above. A 28 Chargers adaptable to cars & wall outlets (AC converter). A 29 Priority warranty service Optional 4-year Bronze Support A with 3-5 day turnaround Handheld Unit Software 30 Easily programmed, user friendly, and user upgradeable. A 31 Citation fields populated with swiped information and/or keyed information. A Copyrighto 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 42 of 66 r tiD brazos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer system NBR Description Response 'Comment or Cost/Time Frame of Modification i 32 Ability to have two different violation codes, one set for Police and one set for Municipal Court. Police use Texas Transportation Code statute numbers & Court uses DPS violation codes. A F 33 Ability to handle different types of violations, including, but not limited to, city ordinances, parking. traffic, and warnings. A -4 Ability to distinguish _,...,... ings A not ,tom%lead them to 35 Field interview entry capability A 36 Ability to upload data to holding area and allow review, editing, and voiding by authorized supervisors. A A h;lit., tO hM;@ ..946e . ..-, e.,t r .Ste.., , @Fd aHt 38 Ability to handle multiple violations on one citation. A 39 Automatically assigns unique citation numbers. A 40 Prints citation on printer in car / or handheld unit. A 41 Security to keep tickets from being deleted without adequate level of authority. A 42 Capability to enter and store written notes A 42 a Capability for future access to TCIC/NCIC data The Symbol MC70 that is proposed has a cellular capability that will allow a connection to A establish the TCIC/NCIC returns 42-l� 'lSeryer Software holdine uploads 43 Ability to select who data gets uplo ded to the CetH4 and Police systems. all data v.411-ge to both systemq-. 44 -Not AL..I:t. .....e..wts On__rtats .pleaded tO e. but o S net yet and peliGe systems. 45 Able to store and transfer pictures to Incode court INCODE has the ability to import management system. the picture. We also recommend in pushing the image of the citation as well into the court A __system. 46 Security to keep tickets from being deleted without adequate level of authority. A 47 Ability to review, edit, and void citations before being uploaded to Police and Court systems. A 48 _ Ability to upload data (pictures and text) to both the Court and ' if and when we decide to police department systems. integrate with Tiburon — they will need the ability to import in A r}ICtur�S Required Table Field Snecilications 49 Summons/Citation Number (automatic) A 50 Date A 51 Day of Week* A 52 Time A Copyright® 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. } Page 43 of 66 l f} IJ ON �•� brazos inologY RFP #08-024-MA, Addendum #i Handheld Traffic Citation' writer System - 53 Dmm iption i Response i `..u"Imenf or Cost/Time Frame of Modil-kation Last Name A 54 Last Name Suffix (Jr, Sr, III, etc) A 55 First Name A 56 Middle name A 57 Home Address A 58 Street Number A 59 Street Direction A 60 Street Name* A 61 Street Suffvc A 62 Suite or Apt No. A 63 City A 64 State * A 65 Zip A 66 Home Phone Number (with Area Code) A 67 Business Address A 68 Street Number q 69 Street Direction A 70 Street Name* A 71 _ Street Suffix — A 72 Suite or Apt No. A 73 City A 74 State* A 75 Zip A 76 Business Phone (with Area Code) A 77 Date of Birth A 78 Race/Ethnicity* A 79 Sex* A 80 Height A 81 Drivers License A 82 Type A 83 State* A 84 Number A 85 Social Security Number A 87 Vehicle License A 88 Year A 89 State* — A 90 Number A 91 Vehicle Model A 92 Year A 93 Make/Model A 94 Color A 95 Commercial Vehicle Y/N — A 96 Hazardous Material YIN A 99 Violation 1 A 100 Charge A 101 Code* A Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 44 of 66 6D brazes RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System 1�TBR 102 �--- - I Description Posted Speed I Response A- Comment or Cost/Time Frame of Modification 103 Clocked Speed A 104 Place of Offense A 105 Street Number A 106 Street Direction A 107 Street Name* A 108 Street Suffix A 109 Suite or Apt No. A 110 Cross Street* A 111 School Crossing Zone? YIN A 112 Violation 2 A 113 Charge A 114 Code* A 115 Posted Speed A 116 Clocked Speed A 117 Place of Offense A 118 Street Number A 119 Street Direction A 120 Street Name* A 121 Street Suffm A 122 Suite or Apt No, A 123 Cross Street* A 124 School Crossing Zone? Y/N A 125 Violation 3 A 126 Charge A 127 Code* A 128 Posted Speed A 129 Clocked Speed A 130 Place of Offense A 131 Street Number A 132 Street Direction A I33 Street Name* A 134 Street Suffix A 135 Suite or Apt No. A 136 Cross Street* A 137 School Crossing Zone? Y/N A 138 Suspect under 17 years of age? Y/N A 139 Parent Name (custodial) A 140 Last Name A 141 Last Name Suffix (Jr, Sr, III, etc) A 142 First Name A 143 Middle name A 144 Parent Address A 145 Street Number A 146 Street Direction A 147 Street Name A ) Copydght0 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. j Page 45 of 66 10 I i i to) brazos RFP #0"24-MA, Addendum #1 Handheld Traffic C4tafcn Writer System NBR Description 148 Street Suffix { Response A i Cost/Ti _,t�l��oaliLon 149 Suite or Apt No. A 150 City A 151 State* A 152 Zip A - 153 Parent Phone Number (with area code) A 154 Violation Details A 155 Items or Persons Involved A 156 Officer A 157 Name A 158 Employee Number A 159 Picture A 160 Signature A 161 Type of device or method used to clock speed of vehicle. A Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation, Page 46 of 66 `Dbrazos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System This Agreement ("Agreement") is made and entered into and effective this _ day of , 2008 by and between Brazos Technology Corporation, having its principal place of business at 707 South Texas Ave, Suite 103D, College Station, Texas 77840, USA ('Brazos Technology") and Lubbock, a Texas Municipality, having its principal place of business at ("Licensee"). Licensee WHEREAS, BRAZOS TECHNOLOGY has provided to Licensee certain software as specified in Exhibit A of this Agreement ("Covered Software") pursuant to a software license agreement between the parties (the "License Agreement"); and WHEREAS, Licensee wishes to have BRAZOS TECHNOLOGY provide maintenance and support services pursuant to the terms and conditions of this Agreement; NOW, THEREFORE, the parties agree as follows. 1. INCORPORATION OF DOCUMENTS The following documents are attached hereto and, by this reference, incorporated in this Agreement: Exhibit A Exhibit B Exhibit C II. COVERAGE Covered Sites, Software & Configuration Authorized Licensee Contacts Services and Fees During the term of this Agreement, BRAZOS TECHNOLOGY agrees to provide maintenance and support services for the Covered Software operating at the site(s) and on the hardware configurations listed in Exhibit A ("Maintenance Services"). Unless specifically listed in Exhibit A, Section 11, Covered Software does not include hardware vendor operating systems and other system software, Licensee -developed software, and third -party software (except any third party software embedded in the Covered Software). 111. DESCRIPTION OF MAINTENANCE SERVICES A. Support Services. During the term of this Agreement, BRAZOS TECHNOLOGY will provide the services described herein so as to maintain the Covered Software in good working order, keeping it free from material defects so that the Covered Software shall function properly and in accordance with the accepted level of performance as set forth in the License Agreement. (1) Service Response, BRAZOS TECHNOLOGY will make available to Licensee a telephone number (the "Support Center HOTLINE") for Licensee to call requesting service of the Covered Software. The Support Center HOTLINE operates during business hours, 9:00 a.m. to 5:00 p.m., Monday through Friday, excluding legal holidays. Extended coverage is available for an additional fee. The HOTLINE can also be used to notify BRAZOS TECHNOLOGY of problems associated with the Covered Software and related documentation. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 47 of 66 �•� brazos RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System B. Remedial Support. Upon receipt by BRAZOS TECHNOLOGY of notice from Licensee through the Support Center HOTLINE of an error, defect, malfunction or nonconformity in the Covered Software, BRAZOS TECHNOLOGY shall respond as provided below: Severity 1: Produces an emergency situation in which the Covered Software is inoperable, produces incorrect results, or fails catastrophically. RESPONSE: BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 1 problem as soon as reasonably possible, but in any event a response via telephone will be provided within one (1) hour. BRAZOS TECHNOLOGY will continue to provide best efforts to resolve Severity 1 problems in less than forty-eight (48) hours. The resolution will be delivered to Licensee as a work -around or as an emergency software fix. If BRAZOS TECHNOLOGY delivers an acceptable work -around, the severity classification will drop to a Severity 2. Severity 2: Produces a detrimental situation in which performance (throughput or response) of the Covered Software degrades substantially under reasonable loads, such that there is a severe impact on use; the Covered Software is usable, but materially incomplete; one or more mainline functions or commands is inoperable; or the use is otherwise significantly impacted. RESPONSE: BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to ' begin to diagnose and to correct a Severity 2 problem as soon as reasonable possible, but in any event a response via telephone will be provided within four (4) hours. BRAZOS TECHNOLOGY will exercise best efforts to resolve Severity 2 problems within five (S) days. The resolution will be delivered to Licensee in the same format as Severity 1 problems. If BRAZOS TECHNOLOGY delivers an acceptable work -around for a Severity 2 problem, the severity classification will drop to a Severity 3. Severity 3: Produces an inconvenient situation in which the Covered Software is usable, but does not provide a function in the most convenient or expeditious manner, and the user suffers little or no significant impact. RESPONSE: BRAZOS TECHNOLOGY will exercise best efforts to resolve Severity 3 problems in the next maintenance release. Severity 4. Produces a noticeable situation in which the use is affected in some way which is reasonably correctable by a documentation change or by a future, regular release from BRAZOS TECHNOLOGY. RESPONSE: BRAZOS TECHNOLOGY will provide, as agreed by the parties, a fix or fixes for Severity 4 problems in future maintenance releases. C. Maintenance Services. During the term of this Agreement, BRAZOS TECHNOLOGY will maintain the Covered Software by providing software updates and enhancements to Licensee as the same are offered by BRAZOS TECHNOLOGY to its licensees of the Covered Software under maintenance generally ("Updates"). All software updates and enhancements provided to Licensee by BRAZOS TECHNOLOGY pursuant to the terms of this Agreement shall be subject to the terms and conditions of the License Agreement between the parties. Updates will be provided on an as -available basis and include the items listed below: (1) Bug fixes; Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation, Page 48 of 66 6,► brazos RFP#08-024-MA, Addendum #1 Handheld Traffic Citation Writer System (2) Enhancements to market data service software provided by BRAZOS TECHNOLOGY to keep current with changes in market data services or as BRAZOS TECHNOLOGY makes enhancements; (3) Enhancements to keep current with the current hardware vendor's OS releases, as available from BRAZOS TECHNOLOGY, provided that the current hardware vendor's OS release is both binary and source -compatible with the OS release currently supported by BRAZOS TECHNOLOGY; and (4) Performance enhancements to Covered Software. (5) Updates do not include: (a) Platform extensions including product extensions to (i) different hardware platforms; (ii) different windowing system platforms; (iii) different operating system platforms; and (b) New operating system updates or hardware bios updates. Updates will be provided in machine-readable format and updates to related documentation will be provided in hard copy form. All such deliveries shall be made by a electronically to the installed computers automatically during a sync process. Licensee agrees to sync each device no less than once per month to obtain any software or configuration changes. Duplication, distribution and installation of documentation updates is the responsibility of Licensee. If requested, BRAZOS TECHNOLOGY will provide on -site assistance in the installation of Updates on a time and materials basis, plus expenses. BRAZOS TECHNOLOGY will provide support services for previous releases for a minimum period of six (6) months following the general availability of a new release or software update. After this time, BRAZOS TECHNOLOGY shall have no further responsibility for supporting and maintaining the prior releases. BRAZOS TECHNOLOGY assumes no responsibility for the correctness of, performance of, or any resulting incompatibilities with, current or future releases of the Covered Software if the Licensee has made changes to the system hardware/software configuration or modifications to any supplied source code which changes effect the performance of the Covered Software and were made without prior notification and written approval by BRAZOS TECHNOLOGY. BRAZOS TECHNOLOGY assumes no responsibility for the operation or performance of any Licensee -written or third -party application. D. Services Not Included. Maintenance Services do not include any of the following: (1) custom programming services; (2) on -site support, including installation of hardware or software; (3) support of any software not Covered Software; (4) training; or (5) out-of-pocket and reasonable expenses, including hardware and related supplies. IV. ON -SITE SUPPORT As requested by Licensee, and upon reasonable notice and approval by BRAZOS TECHNOLOGY, BRAZOS TECHNOLOGY shall maintain personnel at any of the covered Sites. On -site personnel will perform ongoing system administration, monitoring, reconfiguration and tuning, problem diagnosis, and resolution, and Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation, Page 49 of 66 �•� braz©s J. RFP #08-024-MA, Addendum #1 Handheld Traffic Citation Writer System interfacing with Licensee personnel on production system issues, to the extent possible during normal business hours. These personnel shall also be responsible for the installation of new BRAZOS TECHNOLOGY software releases on the production system and the distribution of documentation updates. In addition, on -site personnel will provide training to Licensee personnel on the operation and administration of the Covered Software as time permits. V. TIME AND MATERIALS SERVICES A. For Non-BRAZOS TECHNOLOGY Problems. In the event that Licensee notifies BRAZOS TECHNOLOGY of a problem experienced by Licensee in connection with the operation of the Covered Software, BRAZOS TECHNOLOGY shall respond as provided in Section III.B., above. If the cause of such problem is not an error, defect or nonconformity in the Covered Software, Licensee shall compensate BRAZOS TECHNOLOGY for all work performed by BRAZOS TECHNOLOGY in connection therewith, on a time and materials basis at Brazos Technology's then current standard rates, unless otherwise agreed by the parties in writing at the time, plus expenses. Expenses for travel and travel -related expenses and individual expenses in excess of US$500 require the prior approval of Licensee. B. For Non-BRAZOS TECHNOLOGY Software. Upon request and reasonable notice from Licensee, BRAZOS TECHNOLOGY will provide assistance in the installation of non-BRAZOS TECHNOLOGY software on a time and materials basis, plus expenses. Non-BRAZOS TECHNOLOGY software consists of any software not specifically listed in Exhibit A, Section 11, including the following; 1. New releases and updates to hardware vendor operating systems and other system software not listed in Exhibit A; 2. Licensee -developed software; and 3. Third -party software (except third party software embedded in the Covered Software). VII. ACCESS Software Maintenance is conditioned upon provision by Licensee to BRAZOS TECHNOLOGY of reasonable appropriate access to the system(s) running the Covered Software, including, but not limited to, passwords, system data, file transfer capabilities, and remote log -in -capabilities. BRAZOS TECHNOLOGY will maintain security of the system and use such access only for the purposes of this Agreement and will comply with Licensee standard security procedures. Information accessed by BRAZOS TECHNOLOGY agents or employees as a result of accessing Licensee system shall be deemed confidential information pursuant to the terms of the Software License Agreement executed concurrently between the parties hereto. Licensee shall also use commercially reasonable efforts to provide an active voice telephone line at each site which is available continuously when required for support access. Vill. PROBLEM REPORTING AND TRACKING PROCEDURES Licensee may use the services described herein only by making reference to the authorized support Agreement number. All such reports and requests will be made through the authorized individuals (up to two [2] per site), designated by Licensee in Exhibit B, who may be changed by Licensee from time to time by written notice to BRAZOS TECHNOLOGY. A twenty-four (24) hour Support Center HOTLINE is provided for problem reporting outside of normal business hours. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material) is proprietary and confidential information of Brazos Technology Corporation. Page 50 of 66 v) b razos IX. FEES RFP #OB-024-MA, Addendum #1 Handheld Traffic Citation Writer System A. Maintenance Fees. Fees for Maintenance Services provided under this Agreement are contained in Exhibit C. Any time a site or software package is added or deleted from Exhibit A, BRAZOS TECHNOLOGY will automatically adjust and/or amend Exhibit A and Exhibit C accordingly. BRAZOS TECHNOLOGY will also perform a bi-annual audit of all sections in Exhibit A. If changes have occurred, BRAZOS TECHNOLOGY will adjust and/or amend Exhibit A and Exhibit C, and maintenance fees will be adjusted accordingly. Rates will be reviewed and adjusted accordingly when another site is added and/or the workstation/server base increases (i.e., added equipment and/or installed software) and/or software to be supported exceeds the Covered Software. B. Expenses. Licensee agrees to reimburse BRAZOS TECHNOLOGY for reasonable expenses related to the performance of services. Expenses may include, but are not limited to, charges for materials, freight, travel (including lodging and associated expenses), printing and documentation, and other out-of-pocket expenses reasonably required for performance. Expenses for travel and travel -related expenses and individual expenses in excess of US$500 require the prior approval of Licensee. X. PAYMENT %W A. Maintenance fees and fees for on -site support, if applicable, will be invoiced annually, thirty (30) days 94 in advance of the year. XII. EXCLUSION OF LIABILITY BRAZOS TECHNOLOGY MAKES AND LICENSEE RECEIVES NO WARRANTY EXPRESS OR IMPLIED AND THERE IS EXPRESSLY EXCLUDED ALL WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. LICENSEE ACKNOWLEDGES AND AGREES THAT THE MAINTENANCE FEES AND OTHER CHARGES WHICH BRAZOS TECHNOLOGY IS CHARGING UNDER THIS AGREEMENT DO NOT INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY BRAZOS TECHNOLOGY OF THE RISK OF LICENSEE CONSEQUENTIAL OR INCIDENTAL DAMAGES OR OF UNLIMITED DIRECT DAMAGES. ACCORDINGLY, BRAZOS TECHNOLOGY SHALL HAVE NO LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT FOR CONSEQUENTIAL, EXEMPLARY, OR INCIDENTAL DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT IN THE CASE OF GROSS NEGLIGENCE OR WILFUL MISCONDUCT, IN NO EVENT SHALL BRAZOS TECHNOLOGY BE LIABLE HEREUNDER TO LICENSEE FOR CUMULATIVE DIRECT DAMAGES IN ANY AMOUNT GREATER THAN THAT PAID BY LICENSEE TO BRAZOS TECHNOLOGY UNDER THIS AGREEMENT AS A MAINTENANCE FEE FOR THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACCRUAL OF THE CAUSE OF ACTION. XIV. General A. Each party acknowledges that it is bound by the terms of this Agreement and further agrees that it is the complete and exclusive statement of the Agreement between the parties, which supersedes and merges all prior proposals, understandings and all other Agreement with respect to software maintenance, oral and written, Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 51 of 66 op) brazos I,- , , RFP #09-024-MA, Addendum #1 Handheld Traffic Citation Writer System between the parties relating to this Agreement. This Agreement may not be modified or altered except by a written instrument duly executed by both parties. B. This Agreement and performance hereunder shall be governed by and construed in accordance with the laws of the State of Texas. Any and all proceedings relating to the subject matter hereof shall be maintained in the state or federal courts of Brazos County, Texas, which courts shall have exclusive jurisdiction for such purpose. Each of the parties waives any objection to venue or in personam jurisdiction, provided that service is effective. C. If any provision of this Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired thereby. D. Neither party may assign, without the prior written consent of the other, its rights, duties or obligations under this Agreement to any other person or entity, in whole or in part. E. The waiver or failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. XV. TERM AND TERMINATION The term of this Agreement shall be for one (1) year. Software Maintenance service shall commence upon the expiration of the Warranty Period set forth in the License Agreement and shall remain in effect for the original one-year (I-year)term and, thereafter, for renewal terms on a year-to-year basis until terminated (i) by Licensee in the event the Covered Software is taken out of service and upon sixty (60) days' notice to BRAZOS TECHNOLOGY; (ii) by either party upon sixty (60) days' notice prior to the expiration of the original one-year (I-year)or any subsequent one-year (1-year) renewal term; (iii) by either party upon a default of the other party, such default remaining uncured for thirty (30) days from the date of written notice from the non -defaulting party to the other specifying such default; (iv) upon the bankruptcy or insolvency of BRAZOS TECHNOLOGY; or (v) the License Agreement is terminated. Upon such termination, BRAZOS TECHNOLOGY shall refund to Licensee a portion of the maintenance fee prorated to reflect the date of termination and neither BRAZOS TECHNOLOGY nor Licensee shall have any further obligations hereunder. IN WITNESS WHEREOF, each party has caused a counterpart of the original of this Agreement to be executed as of the date first written above by its duly authorized representative. CITY OF Signed: Print Name: Title: Date: BRAZOS TECHNOLOGY Signed: Print Name: Title: Date: Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 52 of 66 6ir b razos RFP #08-024-FAA, Addendum #1 I.- ) � Handheld Traffic Citation Writer System EXHIBIT A — COVERED SITES, SOFTWARE AND CONFIGURATION A. Covered Sites. This Agreement covers the following Licensee sites: Lubbock Police Department B. Covered Software. This Agreement covers the following software components at each site listed in Exhibit A, Section A: Brazos BuildIT Website for eCitation processing Brazos RunIT Mobile software eCitation processing for both Symbol MC70s and Laptops C. Covered Configuration. This Agreement covers the following configuration: Twenty (20) workstation/PDA licenses of Covered Software purchased by Licensee. Copyright@ 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 53 of 66 blr bra-zos RFP #08-024-MA, Addendum #1 , Handhefd Traffic Citation Writer System EXHIBIT B — AUTHORIZED LICENSEE CONTACTS For purposes of this Agreement, the following individuals shall be designated per site as the authorized Licensee support contacts: Lubbock PD Address: Contact: Name Title Phone # Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein {collectively, "Material'} is proprietary and confidential information of Brazos Technology Corporation. Page 54 of 66 too) bra zos EXHIBIT C — SERVICES AND FEES A. Maintenance Fee RFP #08-024-MA,Addendum #1 Handheld Traffic Citation Writer System Maintenance Services for the applications and configuration listed in Exhibit A will in included in the software cost for the first year of this Agreement. This fee will be adjusted at each anniversary date of this Agreement to the then current pricing. Should additional software be licensed and installed at the Covered Site(s), the fee will be adjusted to reflect the additional software. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 55 of 66 r I at iw) brazos 10rh 010n, Handheld Traffic Citation Writer System CITY OF LUBBOCK, TEXAS RFP # 08-024-MA 11. INSURANCE RFP *06-024-MA, Addendum #1 Handheld Traffic Citation Writer System SECTION A. Prior to the approval of this contract by the City, the Contractor shall famish a completed Insurance Certificate, along with a copy of the additional insured endorsement, to the City, which shall be completed by an agent authorized to bind the named underwriter(s) to the coverages, limits, and termination provisions shown thereon, and which shall furnish and contain all required information referenced or indicated thereon. THE CITY SHALL HAVE NO DUTY TO PAY OR PERFORM UNDER THIS CONTRACT UNTIL SUCH CERTIFICATE SHALL HAVE BEEN DELIVERED TO THE CITY. INSURANCE COVERAGE REQUIRED SECTION B. The City reserves the right to review the insurance requirements of this section during the effective period of the contract and to require adjustment of insurance coverages and their limits when deemed necessary and prudent by the City based upon changes in statutory law, court decisions, or the claims history of the industry as well as the Contractor. SECTION C. Subject to the Contractor's right to maintain reasonable deductibles in such amounts as are approved by the City, the Contractor shall obtain and maintain in full force and effect for the duration of this contract, and any extension hereof, at Contractor's sole expense, insurance coverage written by companies approved by the State of Texas and acceptable to the City, in the following type(s) and amount(s): 1. Worker's Compensation The Contractor shall elect to obtain worker's compensation coverage pursuant to Section 406.002 of the Texas Labor Code. Further, Contractor shall maintain said coverage throughout the term of the Contract and shall comply with all provisions of Title 5 of the Texas Labor Code to ensure that the Contractor maintains said coverage. Any termination of worker's compensation insurance coverage by contractor or any cancellation or non -renewal of worker's compensation insurance coverage for the Contractor shall be a material breach of this Contract." The contractor may maintain Occupational Medical and Disability Insurance in lieu of Workers' Compensation. In either event, the policy must be endorsed to include a waiver of subrogation in favor of the CITY OF LUBBOCK. The Contractor shall also provide to the CITY OF LUBBOCK proof of Employers' Liability in an amount no less than $500,000. TYPE AMOUNT 2. Commercial General (Public) Liability insurance including coverage for the following: Combined single limit for bodily injury and property damage in b. Independent contractors the amount of S 300,000 per occurrence or its equivalent. c. Products/completed operations d. Advertising injury f. Contractual liability The City of Lubbock shall be named a primary additional insured with a waiver of subrogation in favor of the City on all coverage's. All copies of the Certificates of Insurance shall reference the project name or bid number for which the insurance is being supplied. Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. Page 56 of 66 �►� brazos RFP#08-024-MA, Addendum #t Handheld Traffic Citation Writer System ADDITIONAL POLICY ENDORSEMENTS The City shall be entitled, upon request, and without expense, to receive copies of the policies and all endorsements thereto and may make any reasonable request for deletion, revision, or modification of particular policy terms, conditions, limitations, or exclusions (except where policy provisions are established by law or regulation binding upon either of the parties hereto or the underwriter of any of such policies), Upon such request by the City, the Contractor shall exercise reasonable efforts to accomplish such changes in policy coverages, and shall pay the cost thereof. REQUIRED PROVISIONS The Contractor agrees that with respect to the above required insurance, all insurance contracts and certificate(s) of insurance will contain and state, in writing, on the certificate or its attachment, the following required provisions: a. Name the City of Lubbock and its officers, employees, and elected representatives as additional insureds, (as the interest of each insured may appear) as to all applicable coverage; b. Provide for 30 days notice to the City for cancellation, nonrenewal, or material change; c. Provide for notice to the City at the address shown below by registered mail; d. The Contractor agrees to waive subrogation against the City of Lubbock, its officers, employees, and elected representatives for injuries, including death, property damage, or any other loss to the extent same may be covered by the proceeds of insurance, e. Provide that all provisions of this contract concerning liability, duty, and standard of care together with the indemnification provision, shall be underwritten by contractual liability coverage sufficient to include such obligations within applicable policies. f. All copies of the Certificates of Insurance shall reference the project name or bid number for which the insurance is being supplied. NOTICES The Contractor shall notify the City in the event of any change in coverage and shall give such notices not less than 30 days prior the change, which notice must be accompanied by a replacement CERTIFICATE OF INSURANCE. All notices shall be given to the City at the following address: Marta Alvarez, Purchasing Manager City of Lubbock 1625 13"' Street, Room L04 Lubbock, Texas 79401 SECTION D. Approval, disapproval, or failure to act by the City regarding any insurance supplied by the Contractor shall not relieve the Contractor of full responsibility or liability for damages and accidents as set forth in the contract documents. Neither shall the bankruptcy, insolvency, or denial of liability by the insurance company exonerate the Contractor from liability. Copyright© 2008 Brazos Technology Corporation, Inc, All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 57 of 66 io) brazos tF i RFP 008-024-MA, Addendum #1 Handheld Traffic Citation Writer System Copyright© 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential information of Brazos Technology Corporation. Page 58 of 66 f FEATURES Industry -leading double impact testing [drop and tumble). IP54 sealing, integrated antennas Lightweight yet rugged; built for year-round use in nearly any environment Intel's latest processor, designed for mobility: XScale PXA270 @ 1524 MHz Desktop -like multimedia ] performance with lower power requirements Microsoft's latest operating system: Windows Mobile 5.0 Premium or Phone Edition Integrated multimedia, persistent memory and FIPS-140.2 security certification SPECIFICATION SHEET MC70 Enterprise Digital Assistant The first rugged enterprise digital assistant The flagship MC70 Enterprise Digital Assistant (EDA) is a rugged handheld mobile device that incorporates a mobile phone, PDA, computer, scanner and imager in a single unit designed for the rigors of all -day, everyday usage. This compact, lightweight device combines multi -mode wireless networking, voice and data communications, and advanced data capture in an enterprise productivity tool that can support nearly any application in any environment. Superior voice functionality includes outstanding acoustic performance and voice quality, handset, headset and speakerphone modes. Your mobile workers will have everything they need to increase productivity and efficiency inside and outside your four walls — from field workers reading meters and repairing equipment to drivers delivering packages, hospital workers checking lab results and medication orders, and more. Rugged construction delivers a low TCO The industry leading innovative mechanical design and technology platform offer superior construction and expandability, delivering outstanding investment protection and a low total cost of ownership (TCO). Engineered to withstand rigorous use in extreme environments and working conditions, the MC70, including the internal WLAN and external WWAN antennas, can endure multiple drops, a wide range of temperatures, moisture, dust, and more and still deliver reliable performance. ❑M Built-in WWAN/WLAN/WPAN The MC70 offers robust and cost-effective anytime, anywhere voice and data connectivity. For workers outside of your facility, support for GSM/EDGE and CDMA-EVDO networks delivers global coverage, fast wireless data speeds that enable rich applications, and enterprise level security. Inside your facility, the MC70 connects to your wireless LAN for voice and data communications, providing better control over wireless WAN usage — and costs. And wireless PAN functionality, via Bluetooth, further increases employee productivity through wireless printing and more. Reduce the cost and complexity of mobility The versatile, effective MC70 is a smart investment, providing a cell phone, PDA and more - all in a single rugged device. Capital expenditures and IT support costs are significantly reduced. Superior manageability enables you to easily and remotely provision, track and support all your MC70 devices from one central location through our Mobility Services Platform. A full suite of accessories provides maximum application flexibility. And when you purchase Service from the Start with Comprehensive Coverage, we will repair damaged displays, plastics, keyboards, circuit boards, and other internal and external components at no extra charge — helping you protect your investment and maintain peak performance. For more information on the MC70, contact us at +1.800.722.6234 or +1.631.738.2400, or visit us on the Web at: www.symbol.com/mc70 N SHEET AN:GSM/and MC70 Specifications CDMA-EVDO Rev.ev.0 0 CD compatibility Voice and high-speed Physical Characteristics Wireless LAN Data and Voice Communications wireless data Dimensions: 6 in. L x 3.1 in. W x 1.5 in D WLAN Radio: Tri-mode IEEES 802.11*Wg 15.3 cm L x 7.6 cm W x 3.7 cm D Note: 802.11 a not available in Thailand. WLAN: 802.11a/b/9 CDMA'EVDO Rev. 0 configurations: Data Rates 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, tri-mode radio; 6 in. L x 3.1 in. W x 1.7 in. D Supported: 48 and 54 Mbps comprehensive 15.3 cm L x 7.9 cm W x 4.4 D VoIP support Weight (including LAN/PAN configs: 11.2 oz./314 g Operating Channels: Chan B-169 (5040 — 5845 MHz) Chan 1-13 (2412-2472 MHz) Co5t,effective voice and data standard battery): WAN/LAN/PAN configs: 12 oz./336 g Chan 14 (2484 MHz) Japan only connectivity in the office CDMA/EVDO Rev. 0 configs: 14.1 oz./400g Actual operating channels/frequencies Display: Transflective color 3.5" OVGA with depend on regulatory rules and WPAM Sluetooth v1.2, backlight, TFT-LCD, 65K colors, certification agency Class 11 240 W x 320 L (QVGA size) Security: WPA2, WEP (40 or 128 bit), TKIP, TLS, Wireless modem, printing Touch Panel: Glass analog resistive touch TTLS (MS -CHAP), TTLS (MS -CHAP v2), synchronization, and more Backlight: LED backlight TTLS (CHAP), TTLS-MD5, TTLS-PAP, PEAP-TLS, PEAP (MS -CHAP v2), AES, LEAP High quality speakerphone, Main Battery: Rechargeable Lithium Ion 3.7V, Spreading Direct Sequence Spread Spectrum microphone and transducer 1900 mAh Smart Battery Technique: fDSSSI and Orthogonal Frequency Supenor voice quality Ext. Cap. Battery: Optional 3.7V, 38W mAh Smart Battery Division Multiplexing (OFDM) and performance Backup Battery: Ni-MH battery (rechargeable) 20mAh Antenna: Internal for LAN, External for WAN 1.2V, 2 cells (not user -accessible) Voice Integrated Voice-over-IP ready (P2P, PBX, On -board advanced data Expansion Slot: User accessible SDIO slot (with secure Communication: PTT), Wi-FiTM-certified, IEEE 802.11 a/b/g capture; 1D and 20 bar code cover); accommodates extended cards direct sequence wireless LAN scanning from near contact (with cover removed); to 65 in./139.7cm NOTE: terminals with extended cards Wireless PAN Data and Voice Communications Automate and error proof cannot be accommodated in the charging Bluetooth: Class II, v 1.2 data collection and increase cradle and will not be sealed Date Capture SpaciHcallons productivity Network Ethernet (via cradle); full -speed USB, Options: 1 D linear, 2D imager Connections: host or client 3.6 In. OVGA color screen Notification: Vibrator and LED Linger 1D Scanner ISE950) Easy to view in any lighting Keypad Options: 26 Numeric key; 44 OWERTY key Optical Resolution: — 0.004 in. minimum element width Multiple keyboard options: Audio: Speaker, receiver, microphone, headset Roll, t35' from vertical OWERTY or numeric jack, software support for full duplex Pitch Angle: t 65' from normal Flexibility to meet diverse record and playback (stereo) Skew Tolerance: t 50' from normal user and application needs Performance Characteristics Ambient Light: 10,000 candles CPU: Intel® XScaleTm 624 Mhz processor Scan Rate: 104 (+/- 12) scans/sec (bi-directional) Support for standard and Operating System: Microsoft® Windows"' Mobile 5.0 Scan Angle: 47' t 3° default extended cards Premium, MicrosoftO WindowsTM Mobile 35' t 3 reduced Provides additional memory 5.0 Premium Phone Edition and expandable functionality Memory: 54MB RAM/128MB ROM or, 2D Imager Engine (SE 44001 Speeft4itions 128MB RAM/128MB ROM Optical Resolution: 640 H x 480 V pixels (gray scale) Multiple battery options; Interface: RS 232, USB 1.1 Roll: 360' standard and extended Ample power for full shifts User Environment Pitch Angle: t 60° from normal in nearly any environment Operating Temp.: 140F to 122' F/-10'C to 50' C Skew Tolerance: t 50' from normal Storage Temp,: -I(r F to 140° F/-40' C to W C {w/o battery) Ambient Light: Total darkness to 9,000 ft. candles (95,900Lux) Humidity: 95% non -condensing Focal Distance from Near: 5 inches Front of Engine: Far: 9 inches Drop Spec: 4 ft. drop to concrete, 6 drops per 6 sides over operating temperature range; 5 ft, Aiming Element (VLD): 650 nm:L 5 nm drop to concrete, 2 drops per 6 sides at illumination Element (LED): 635 nm t 20 nm ambient temperature 73' F/23' C Field of View: Horizontal: 32.2'; Vertical: 24.5' Tumble Spec: 1,000 1.6 ftd.5 m tumbles (2,000 drops) Peripherals and Accessorl"O Seating: IP'54 Communication and Senal and US v1.1 charging cables, Electrostatic f 15kV air discharge, Charging Cables: printer cables, vehicle charging cable, Discharge (ESD): t8kV direct discharge power/charging cable Wireless WAN Data and Voice Communications Battery Chargers: 4-slot battery charger 0X and 2X), WWAN Radio: GSM/FDGE (850, 9W, 1800 and 1900 MHz) universal battery charger (requires CDMA-EVDO Rev. 0 adapters for 1 X and 2X capacity batteries) VerticaFspeafic Snap -on magnetic stripe reader, snap -on attachments: trigger handle, rigid case Electrical Safety: Certified to UL/cUL 60950-1, IEC/ EN60950-1, EMI/RFI: USA: FCC Part 15; Canada: ICES 003 Class B; Europe: EN55022 Class B, EN 55024, EN60601-1-2; Australia: AS/NZS CISPRA 22 For countries outside USA, Canada, European Economic Area, Japan or Australia consult your local Motorola representative `For a complete list of MC70 Peripherals and Accessories, go to www.symbol.com/mc70 Raqukdory Electrical Safety: Certified to UL/ cUL 60950-1, IEC / EN60950-1 # Environmental: RoHS-compliant VVLAN and USA: FCC Part 15.247, 15.407; Bluetooth: Canada: RSS-210; EU: EN 300 328-1, EN 301 893; Japan: ARIB STD-T33, ARIB STD-T66, ARIB STD-T71; Australia: AS/NZS 4268 Quad Band GSM/ Global: 3GPP TS 51.010, GCF approved i EDGE $50, 900, module; USA: FCC Part 22 , Part 24; '✓ 1800 and Canada: RSS-132, RSS-133; EU: EN301 900 bands): 511; Australia: AS/ACIF S 018, AS TS 001 RF Exposure: USA: FCC Part 2, FCC OET BuileUn 65 ` a Supplement C; Canada: RSS-102; EU: EN 50360: Australia: ASMZ 2772.1. ARPANSA CDMA-EVDO Verizon/Sprint/AlfTeVBell Mobility For Rev. 0: latest information, contact your local Motorola representative. EMI/RFI: North America: FCC Part 15; Canada: ICES 003 Class B; EU: EN55022 Class B, EN 301 489-1, EN 301 489-7, EN 310 489-17, EN 60601.1-2; Australia: AS/NZS 1 CISPRA 22 Laser Safety: IEC Class2/FDA Class II in accordance with IEC60825.1/EN60825.1 For countries outside USA, Canada, European Economic Area, Japan or Australia consult your local Motorola representative Warranty The MC70 is warranted against defects in workmanship and materials for a period of 12 months from date of shipment, provided that the product remains unmodified and is operated under normal and proper conditions. At Ft !r y' Trigger handle Single -slat cradle Vehicle cradle 4-slat battery toaster Vehicle and charging cables Magnetic Strips Reader * * Snap-ons for GPS or RFID Belt clip 4-slot cradle A full suite of accessories and 3rd-party peripherals provides convenient charging of MC70 devices and batteries as well as customization for a variety of vertical applications, from trigger handles that increase user comfort to Global Positioning Systems that provide 24-hour, three-dimensional position, velocity and time information to magnetic stripe readers that enable on -the -spot credit card processing and more. GSM/EDGE Network Support CDMA-EVDO Rev. 0 Network Support Clitel Sprint* aMOTOROLA motorojs com Pan number SS-MC70. Printed in USA OW7. MOTOROLA end the Stylized M Logo are registered in the US Patent & Trademark Office. Symbol is a registered trademark of Symbol Technologies, Inc. All other product or service names are this property of them respective owners, Watorcle, Inc. 2007. All rights reserved. For ay®tem, product or services availability and specific informatwn within your country, please ccirnw your local Motorola office or Business Partner. Specifications are subject to charge without notice. a � y�M Resilient and lightweight, these IP54-certified printers can withstand the harsh demands of a number of route accounting and field service printing applications, including: • Invoices • Delivery receipts • Service estimates • Sales orders • Inventory management • Mobile point -of -sale • DEX* DEX communication for Direct Store Delivery (U.S. only) Wireless Printers Add Versatility to Printing Tasks on the Open Road Designed for the Road Warrior, the Zebra RW series of mobile printers are ideal for printing delivery receipts and invoices on the go. The modular design allows users to choose among wireless options, card readers, and integral accessories such as vehicle mounts for simplified route printing. Easy -access vehicle mounting cradles and charging options as well as user -intuitive interfaces and angled displays enhance the convenience and simplicity of mobile printing. Rough and Ready Durability for Reliable Printing Uniquely designed for harsh outdoor environments, RW series mobile printers endure extreme temperatures and weather conditions. Bounce it in the truck, carry it in the rain, drop it to the pavement, and expect the same performance day in and day out. Most the RW seriesl The RW series: rugged enough for the Road Warrior. With the most feature -rich offering of any mobile printer in the market: Rugged and Easy to Use Printer • IP54 certified for resistance to windblown water and dust • Damage -resistant to multiple drops of up to 6 feet to concrete • Weight of 1 112 to 2 pounds for effortless mobility • Resistant to extreme hot and cold temperatures Ergonomically Designed to Fit Comfortably on the Hip • Single push-button media access for simple re -loading • Angled LCD for easy viewing of printer status comes standard Smart and Sophisticated Operation • Print using the same commands as your Zebra tabletop or desktop printers with common language support. • Secure customer and proprietary data being sent to the printer with native security support for protocols such as WPA/WPA2, VPN, and Kerberos. • Quickly and easily print complex labels, symbologies and graphics thanks to the RW series' fast processor and large memory. The user-friendly 2-inch RW 220 simplifies printing tasks for the mobile workforce with intuitive interfaces, rugged construction, and reliable printing. MAXIMUM PRINT AREA Width: 2.20756 mm Length: Continuous RESOLUTION 203 dpi/8 dots per mm MAXIMUM PRINT SPEED 3176.2 mm per second maximum PHYSICAL CHARACTERISTICS (Base Versionj Width: 4.47112 mm Depth: 2.9'/74 mm Height: 6.8"/173 mm Weight: 1.45 Ibs.)656 g (Card Reader Version) Width: 4.4'/112 mm Depth: 3.2'/81,2 mm Height: 6.81173 mm Weight: 1.55 Ibs./703 g MEDIA SPECIFICATIONS Media width: V/25 mm to 2.37"/60 mm ' ,.L Tvf X Neither wind, nor rain, nor harsh temperatures can keep the RW 420 from delivering high - quality 44nch receipts and tickets. MAXIMUM PRINT AREA Width: 4.09"/104 mm Length: Continuous RESOLUTION 203 dpi/8 dots per mm MAXIMUM PRINT SPEED 3776.2 mm per second maximum PHYSICAL CHARACTERISTICS (Base Version) Width: 6.3'/160 mm Depth: 3.0"/76 mm Height: 6.9"/175 mm Weight: 2.00 lbs.! 907 g (Card Reader Version) Width. 6.3"/160 mm Depth: 3.1779 mm Height: 6.97175 mm Weight: 2.15 lbs./ 975 g MEDIA SPECIFICATIONS Media width: 7751 mm to 4.12'/105 mm If For More Information Contact your Zebra representative for additional printer specifications. For information on Zebra's other prhlters, supplios, software, and accessories, ask your reseller, call +1 800 423 0442, or visit our Web site www.zabra.coni. j I Jl RW Barbee Vehicle Cradles RW 420 cradle: Intuitive, push- button release cradle for convenient storage and charging of the printer while in a vehicle. Fanfold media can be fed through the base of the cradle to extend the media capacity of the printer. RW 220 cradle: Grab your printer and go! Store your compact printer con- veniently in the vehicle and release it Instantly to take to the customer with a push of a lever. Flexible Ram Mounting kits are also available for mounting the cradles in convenient orientations. Cases Add dust and rain protection to your RW series mobile printer with an anvi- ronmental case. By adding an extra layer of protection, your printer will be well prepared for the harshest conditions. i Lithium-lon Fast Charger: Charges a single Zebra LAon battery at a time in approximately 2-5 hours. Quad Charger: Charges up to 4 Zebra Li -Ion batteries at a time in approximately 2-5 hours. DC/DC vehicle charger with cigarette lighter adapter: Plug the printer into your vehicle's cigarette lighter adapter for convenient charging on the go. Lithium -Ion Batteries Lithium -ion ILHon► cells represent the latest in mobile battery technology. They offer higher power - to -volume and power -to -weight than their nickel metal hydride and nickel cadmium counterparts. Order spare Li -Ion batteries for your RW series printer to guarantee you'll always be charged up and ready to go! Mobile Media Zebra provides both in -stock and custom-made solutions for all appli- cations, including more than 1,000 combinations of high -quality and reliable labels, tags, and receipts. All products are designed and tested on Zebra products to ensure optimum print quality. Paper with watermarks, custom logos, and UV -resistant coatings are all available for customized and attractive printouts. ROUTE ACCOUNTING/FIELD SERVICF Delivery Verification Slips Use a RW series printer at the point of transaction to print a delivery receipt that confirms the actual quantities that a,+, transferred possession. Invoices Take days off your billing cyclel Using mobile computers and printers to issue invoices at the time of delivery accelerates the payment process, eliminating the need for manual data entry and billing in the office. Service Estimates Offer customers documented information regarding the estimate that was quoted. This estimate is entered into the system in real time and can be easily accessed when the customer calls in using the contact information and estimate number that is indicated on the printout. RETAIL Mobile Point of Sale/Queue Busting Watch sales and satisfaction improve when you offer mobile point -of -sale service for line- or queue - busting, featuring Zebra printers with integrated card readers and wireless network connectivity. TRANSPORTATION 7-10etinglPossenger Information Print tickets or passenger information aboard buses, trains, or boats for an efficient way of reducing lines and increasing customer satisfaction. PUBLIC SAFETYI LAW ENFORCEMENT Citations Improve safety, enforceability, and efficiency with electronic citation systems that are easy to use and tough to beat. Wo op�-g •a( magnetic stripe and EAAi/"'�tti 80 smart card readers, 'the FlW,UQ or RW 420 Cian simplify trail 5aatjon processing iP reel time, PAI ' HARACTERISTICS Print method: Direct thermal Resolution: 203 dpi/8 dots per mm Maximum print speed: 3776.2 mm per second MEMORY 4 MB Flash, B MB DRAM PHYSICAL CHARACTERISTICS Construction: Impact -modified polycarbonate, abrasion -resistant rubber overmold Drop specification: &foot multiple drops to concrete LCD: Ergonomic, angled display for better viewing Strain relief RS 232 serial interface Fanfold slot for accepting external media (RW 420 only) Sed-cantering media holders IP54-certified STANDARD FEATURES Rugged design 4-button angled LCD (standard) Standard serial and USB interfaces Advanced 32-bit architecture for high-speed processing Smart battery management •Speciii0olions subject to change Without notice. 02007 ZiH Corp ZebraLink, ZebraDestgner, Zabraket, EPI., and all product names and numbers are Zebra trademarks, and Zebra and ZPL are mgistared trademarks of ZIH Corp. All rights reserved. EMV is a trademark 0 EMVCo,1 Lc. Bluetooth is a registered trademark of 81partooth SIG, Inc. We is a rear stered trademark of WaveLin Motorola and Symbol are trademarks inc.. reg,stered in the US. Patents T CG Triumvirate and UFST are r Imaging Inc. and may be registered' tronW All other trademarks are the p respective owners. HEADQUARTERS Rim OTHER LOCATIONS USA: California, Rhode Island, Texas, Wisconsin EUROPE: France, Germany, Italy, Netherlands, Poland, An rso400; ran; compair,y' Spain, Sweden, United Kingdom AstA-PAcinc: Australia, China, Japan, Singapore, South Korea WRAP: ass5R0f {t LATIN AMERICA: Florida (USA), Mexico AFRICAfm mt EAST: India, Russia, South Africa, United Arab Emirates 02006ZINCA09ftkt'di"U6A 011aerat. tt i ) t0A 1a4 OPERATING CHARACTERISTICS Environment Meets IP54 certification Operating Temp. -40 F/--200 C to 131 o F/55° C Storage/Environ. -220 F/-30° C to 1490 F166D C Operating Humidity 10-90% non -condensing Storage Humidity 10-90% non -condensing Electrical Standard 4.0 All, 7AV battery (RW 420) Standard 2.0 All, 7AV battery (RW 220) External charging options (vehicle and AC) Shock -mounted internal components Selectable baud rate: 9600 to 1151 Kbps Xon/Xoff or hardware flow control (RTS/CTS) USB 2.0 full speed support, 12 Mbits/second Regulatory FCC Part 15 Class B, VCCI Class B, NOMINYCE CE compliance (Class B), C-Tick, CSA ZEBRALINKT" SOLUTIONS Software ZebraDesigner- Pro ZebraNet' Bridge Enterprise Zebra Universal Driver Label Vista Auto -detect firmware load Smart battery management (monitors battery for longer life and performance) Wavelink Avalanche* support Motorola MSP support Networking and Connectivity Bluetooth* v. 1.2 802.11 b Motorola's Symbol' Compact Flash Zebra Value Radio 802.11 b/g Zebra Value Radio Native wireless security support: VPN, WPANVPA2, WEP Kerberos, WPA-PSK. EARTLS, EAP-T LS, EARFAST, LEAP, PEAP 802.11 i RW 420 can be configured with dual radios (Bluetooth and WLAN) Firmware Native CPCL with ZPL", EPL", and XML support (standard) MEDIA CHARACTERISTICS FONTS/GRAPHICS/SYMBO LOG IES Fonts and Character Sets Standard fonts': 25 bitmapped, 1 smooth, scalable (CG Triumvirate' Bold Condensed) Optional fonts: downloadable bitmapped and scalable fonts International character sets (optional): Chinese 16 x 16 (trad), 16 x 16 (simplified), 24 x 24 (simplified): Japanese 16 x 16, 24 x 24, Hebrew/Arabic Graphic Features Supports user -defined fonts and graphics — including custom logos Bar Code Symbologies Linear Bar Codes: Code 39, Code 93, UCC/EAN- 128, EAN-14, Code 12B, UPC -A, UPC-E, EAN-8, EAN-13, EAN-14, UPC and EAN 2-of-5 digital extensions, Plessey, FIM Postnet, Interleaved 2-of-5, MSI, Codabar 2-Dimensional: PDF417, Data Matrix, MaxiCode, RSS, Composite Symbology, OR `Contains UFST from Monotype Imaging, Inc. OPTIONS AND ACCESSORIES Magnetic stripe reader and EMVr-certified smart card reader Lithium Ion Fast AC Charger Lithium Ion Quad Charger Cigarette lighter charger (for in -vehicle charging) Vehicle cradle for docking and charging Ram Mount Kit Shoulder Strap/Hand Strap Environmental Soft Case Fanfold media support (RW 420 only) XML Support Applications and Documentation utility CD I� tlj rj Max. Roll Size (O.D.): 2.25757 mm Max. Media Width (RW 4201; 4.12/105 mm Max. Media Width (RW 220): 2.37'MO mm I.D. core:.75'/19 mm or 1.38V 34.9 mm Thickness:.002'/.D5 mm to .0063'/.16 mm Media Types: direct thermal tags or receipt paper, velinkAvalanche synthetic media, UV coated media, rpolimited label k Corporation. support of Motorola, For optimum print quality and printer performance, rademark Office. use Genuine Zebra Supplies, ederharks of Monotype +n certain jwisdic- roperty of their Zebra Technologies International, LLC T: +1 847 793 2600 or +1 800 423 0442 F: +1 847 913 8766 ADDREss: 333 Corporate Woods Parkway, Vernon Hills, IL 60061-3109 U.S.A. wo; www,zebra.com ACORD. CERTIFICATE OF LIABILITY INSURANCE 7/16/2008 PRODUCER (979) 764-8444 FAX: (979) 694-7603 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION Dexter 6 Company of Central Texas, Inc. ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR 1509 Emerald Parkway ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW, Suite103 College Station TX 77845 INSURERS AFFORDING COVERAGE NAIL # INSURED INSURERA Hartford Fire Insurance 00914 Brazos Technology Corporation INSURER 707 South Texas Ave. INSURER INSURER 0 College Station TX 77840 INSURER E. r1nuGRer_Fc THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DCCUMENT WITH RESPECT TO WHICH THNS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES A AT ]Mlj-$-SHOVVN M6Y HAVE BEEN REDUCED BY PAID AIM INSR ADD'L OF INSURANCE POLICY NUMBER POLTYPE DATEYMM PD MIYE PATE MMICY PfDO YYON LIMITS GENERAL LIABILITY EACH OCCURRENCE S 1,000,000 PREMI ES[Ea occurrD". S 300,000 A X COMMERCIAL GENERAL LIABILITY CLAIMSMADE [X7 OCCUR 61SSAVL9140 7/15/2008 7/15/2009 MEDEXP An ore e-son) S 10,000 PERSONAL BADV INJURY $ 1,000,000 GENERAL AGGREGATE $ 2,000,000 GEN'LAGGREGAIELIMIT APPLIES PER . PRODUCTS - CCMP/OP AGO $ 2,000,000 X POLICY E11PERFiLOC AUTOMOBILE LIABILITY ANY AUTO COMBINED SINGLE LIMIT (Ea accident) $ 6ODJLY INJURY (Per person) $ ALL OWNED AUTOS SCHEDULED AUTOS BODILY INJURY (Peraccident') $ HIRED AUTOS NON -OWNED AUTOS PROPERTY DAMAGE tPer accident) $ GARAGE LIABILITY AUTO ONLY - EA ACCIDENT $ OTHER THAN EA ACC; $ ANYAUTO $ AUTO ONLY AGG EXCESS.UMBRELLA LIABILITY I X OCCUR CLAIMS MADE EACH OCCURRE11--,E S 1,000,000 AGGREGATE S 1,000,000 $ A DEDUCTIBLE 61SBAVL9140 7/15/2008 7/15/2009 $ RETENTION A WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANY PROPRIETORIPARTNER/EXECUTIVE WG STATU- OTH- TORY IMITS ER E L EACH ACCIDENT $ 500,000 E L DISEASE - EA EMPLOYEE 5 50(),00() OFFICERIMEMBEREXCLUDED' Oyes, describe under CF'ECIAL PROVISIONS below 61WECJ09566 7/15/2008 7/15/2009 EL DISEASE -POLICY LIMIT $ 500,000 OTHER DESCRIPTION OF OPERATION SILOCATIONSIVE}ilCLESIEXCLUSIONS ADDED BY ENOORSEMENTISPECIAL PROVISIONS RE: RFP 08-024—MA The City of Lubbock and it's officers, employees and elected representatives as additional insureds. A waiver of Subrogation is added in favor of the City of Lubbock, it's officers, employees and elected representatives for injuries,including death, property damage or any other loss to the extent same may be covered by the proceeds of insurance CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE OESCRIBEO POLICIES BE CANCELLED BEFORE THE City of Lubbock EXPIRATION ❑ATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL Marta Alvarez Purchasing Mananger 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT 1625 13th Street Room L04 FAILURE TO DO SO SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY HIND UPON THE Lubbock, TX 79401 INSURER, ITS AGENTS OR REPRESENTATIVES. AUTHORIZED REPRESENTATIVE James Davis/JMD c� ACORD 25 (2001108) p ACORD CORPORATION 1988