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HomeMy WebLinkAboutResolution - 6588 - Contract - Dictaphone Corporation - Tel Recording_Transcription Reporting System - 10_28_1999Resolution N0. 6588 Oct. 28, 1999 Item No. 28 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock a contract for Telephone Recording/Transcription Reporting System, by and between the City of Lubbock and Dictaphone Corporation of Dallas, Texas and related documents. Said contract is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council this 28th day of October , 1999 . 4/u,4A WINDY SIT ON, MAYOR ATTEST: kay1d Darnell, City Secretary APPROVED AS TO CONTENT: tit 11,02. Victor "urg anager APPROVED AS TO FORM: William de Haas Competition and Contracts Manager/Attorney p:ccdocs/Dictaphone Corporationses October 19, 1998 Resolution No. 6588 DICTAPHONE CORPORATION TERMS AND CONDITIONS Oct. 28, 1999 Item No. 28 1. General. Pursuari# to this agreement, City of Lubbock, Police Department (hereinafter referred to as 'you" o�'Customer") has (i) purchased or leased from Dictaphone Corporation ('Dictaphone') equipment (the 'Equipment'), (ii) procured from Dictaphone services, including, but not limited to, any training provided to you by Dictaphone (exclusive of any services performed for you pursuant to a Dictaphone Maintenance Plan (as defined in Section 6 below)) as described on Exhibit A attached hereto and/or set forth in a Statement of Work attached hereto (the 'Services'), and/or (iii) licensed from Dictaphone certain proprietary software (the "Dictaphone Programs") and/or sublicensed certain third party software (the 'Third Party Software'; together with the Dictaphone Programs, the 'Programs"), as described on Exhibit A. Dictaphone has provided the Equipment and Programs (collectively, the "Products') for your installation or has agreed to install the Products at your installation site(s). 2. License of Programs. As applicable, effective upon completion of installation,_you will have, during the term of this agreement, a fully paid -up, non-exclusive and non -transferable license and/or sublicense to use the Dictaphone Programs and/or the Third Parry Software, as the case may be. You may install, execute and use the Programs only in machine-readable, object code form. Third Party Software is subject to such additional terms and conditions as may be described in the applicable Third Party Software user documentation or end -user licenses provided to you and, to the extent of any incompatibility with this agreement, the terms of such Third Party license will govern. You may use the Programs solely for your own internal purposes at the relevant installation site(s) in connection with the Equipment, as applicable, and as otherwise limited herein. You agree that you will not assign, transfer, pledge, rent, share or sublicense any of the Programs without the prior written consent of Dictaphone in its sole discretion. 3. Rental Products. If you rent the Products described in Exhibit A from Dictaphone: (a) Dictaphone will retain title to such Products; and (b) you will (i) pay promptly all property taxes assessed with respect to the Products, if any, and Dictaphone may, at its option, pay such taxes and bill you therefor; (ii) at your sole expense, insure the Products against loss by fire, theft and any other casualty covered by the standard fire and extended coverage insurance policy for the full current replacement value; (iii) keep the Products in good order and repair; (iv) not be relieved of your obligation to pay rent due to loss of or damage to the Products after delivery; (v) keep the Products free and clear from adverse liens, security interests and all encumbrances; NO not transfer, voluntarily or by operation of law, this agreement, the Products or all or part of your interest in the Products; (vii) not remove the Products from the premises to which such goods are delivered as shown on the reverse side hereof except for temporary periods in the normal and customary use thereof, and (viii) return the Products to Dictaphone at the expiration of the rental period in good condition, normal wear and tear excepted. If you breach any of sections (b)(i) — (viii) of this paragraph 3, you grant Dictaphone the right to enter any premises where the Products are reasonably believed to be located and remove same without any legal process or notice and without being liable for trespass or damage and declare all amounts remaining unpaid to be immediately due and payable. 4. Payment Terms. Exclusive of any monies that you owe to Dictaphone for a Maintenance Plan, the payment terms with respect to the purchase price are payment in full within thirty (30) days after the completion of installation and Acceptance (as hereinafter defined) of the Products. For purposes of this agreement, "Acceptance' will be achieved upon the first to occur of the following: (a) your notifying Dictaphone that the Products are operational in accordance with design specifications provided by Dictaphone in writing and the provisions of this agreement, (b) the close of the Testing Period (as hereinafter defined) if you do not provide notice of a failure of the Products to Dictaphone prior to the end of such Testing Period or (c) the expiration of the 30`h day after installation if you are using the Products for the processing of live data in your normal course of business. For purposes of this agreement, 'Testing Period' is defined as a period of ten (10) days from the date of the completion of installation of the Products and completion of training on the Products. During the Testing Period, you will immediately provide notice to Dictaphone of any failure of the Products to substantially comply with such written specifications. Upon receipt of such notice, Dictaphone will use commercially reasonable efforts to remedy the failure and cure such failure within fourteen (14) days therefrom. If you provide such notice to Dictaphone, the Testing Period will be extended thirty (30) days beyond the remedy date. You agree to pay for (or reimburse Dictaphone) for all charges for transportation and for insurance, if any, of the Products in transit. If Dictaphone uses a third -party mover or carrier to ship the Products to your site, then unless otherwise set forth herein (or unless Dictaphone notifies you to the contrary), Dictaphone will arrange for shipment or carriage of the Products to you F.O.B. point of manufacture or shipment. If applicable, you agree to report, pay and be responsible for all federal, state, and local taxes (excluding only those taxes based on net income derived by Dictaphone) designated, levied, or based upon the purchase price or with respect to the Products or the Services. 5. This section has been intentionally omitted. F:IHOME\LEGALIAG REEUVSILUBKPD-2.DOC 6. maintenance Plans. You may place the Products under a maintenance agreement for standard maintenance coverage (the 'Assured Performs`& Plan" or "APP") or, in addition to the APP, extended maintenance coverage (the "Software Maintenance Agreement" or 'SMA and for purposes of this agreement, each of the APP and SMA may be referred to as a "Maintenance Plan" and are collectively a Maintenance Plan), provided such Products meet the standard prescribed thereby, by initialing the appropriate place herein. If you already are subject to a Maintenance Plan with Dictaphone, the Products will automatically be added to the Maintenance Plan (provided such Products meet the standards prescribed thereby) unless you notify Dictaphone in writing to the contrary. The terms of the Maintenance Plans, as applicable, are incorporated herein by reference. 7. Perm and Termination. This agreement will become effective as of the date shown on the execution page hereof and, unless otherwise stated herein, will continue until terminated. Dictaphone may terminate this agreement (and all licenses granted hereunder) at any time if you (a) breach any term hereof and fail to cure such breach within thirty (30) days after receipt of written notice of such breach or (b) become insolvent or make an assignment for the benefit of creditors or there are instituted by or against you proceedings in bankruptcy or under any insolvency or similar law or for reorganization, receivership or dissolution. The termination of this agreement will in no way relieve you of your obligation to pay Dictaphone any sums payable hereunder and if, upon termination, you remain liable for any monetary obligation created under this agreement, Dictaphone may (i) accelerate and declare all your obligations created under this agreement to be immediately due and payable and (ii) avail itself of any remedy in effect now or at the time of termination under the Uniform Commercial Code. Upon termination of this agreement, the provisions of Sections 3, 4 (with respect to amounts owing but not yet paid), 7 through 11 inclusive and 14 will survive. You will promptly return all copies of the Programs, together with all materials furnished or produced in connection therewith, upon (a) termination for any reason of this agreement or your license of the Programs or (b) abandonment or other termination of your control, possession, or use of the Programs. 8. pro rip etary Protection. This agreement does not effect any transfer of title to you in any of the Programs or any materials furnished or produced in connection therewith or other intellectual property associated with any of the Products or the Services. You acknowledge that the Programs (and all materials furnished or produced in connection therewith) contain trade secrets, protected by law, of Dictaphone and suppliers of Third Party Software, entrusted by Dictaphone and such suppliers to you under this agreement for use only in the manner expressly permitted hereby. Solely to enable you to use the Programs, you may make one (1) copy of the Programs for back-up or archival purposes, provided that any such copy will include Dictaphone's (or the appropriate Third Party's) copyright and any other proprietary notices. The Programs delivered by Dictaphone to you and any back-up or archival copy thereof may be stored at the site(s) where the Products are installed and operational or at any such secure off -site storage facility that you, in your reasonable judgment, select to maintain and protect such archival copy of the Programs for purposes of disaster recovery. You will have no other right to copy the Programs, in whole or in part. Any copy of the Programs made by you is the exclusive property of Dictaphone, and you will, upon Dictaphone's request, inform Dictaphone as to the location thereof. You agree that only Dictaphone will have the right to alter, maintain, enhance or otherwise modify the Programs, and you agree that you will not disassemble, decompile or reverse engineer all or any part of the Programs. Further, no right, license or interest in any Dictaphone trademark, trade name or service mark is granted hereunder. You acknowledge and agree that due to the unique nature of the Programs, there can be no adequate remedy at law for any breach of your obligations hereunder, that any such breach may allow you or third parties to unfairly compete with Dictaphone resulting in irreparable harm to Dictaphone, and therefore, upon any such breach or threat thereof, Dictaphone shall be entitled to injunctions and other appropriate equitable relief in addition to whatever remedies it may have at law. 9. Limited Warranty. For your benefit only, Dictaphone warrants that: (a) with respect to Equipment, and Programs which do not require installation by Dictaphone, for ninety (90) days from the date of delivery to you (i) such Equipment and Programs will conform in all material respects to the specifications described in the user's manual and that, upon delivery by Dictaphone, the Programs will be free of viruses, bugs or contaminants which may cause damage to your systems or interrupt your utilization of the Products and (ii) that Dictaphone will make, at its expense, all necessary adjustments, repairs and parts replacements to such Equipment and Programs not occasioned by accident, misuse or casualty; (b) with respect to Equipment only, for a period of nine (9) months after said ninety (90) day period, Dictaphone will replace without charge any parts which become broken or defective, except by reason of accident, misuse or casualty (provided, however, that you will pay for any labor, transportation or adjustment required during such nine (9) month period); (c) with respect to the Programs which require installation by Dictaphone, the Programs warranty referred to in Section 9(a) above will commence upon installation of the Programs; and (d) the Products are, or will be, able, without modification and at no added cost to you, to process all date data accurately and without error (including accepting date input, providing date output and performing F.\HOME\LEGALVIGREEVVSILU B KPD-2.DOC calculations on or comparisons or manipulations of dates or portions of dates) so that neither the performance nor functionality of the Products will be affected by dates prior to, during and after the year 2000 (but Dictaphone makes no representation or " '' warranty to the inte-r-a- ion of your non -Dictaphone products and/or programs with the Products). As your exclusive remedy in the event of any warranty claim hereunder, Dictaphone will, at its sole option, during the foregoing respective warranty periods: (i) provide reasonable efforts to correct or cure such nonconformity, defect, contaminant or breach; (ii) replace such Products in lieu of curing such nonconformity, defect, contaminant or breach; or (iii) if Dictaphone determines that neither of the foregoing is commercially practicable, upon the return to Dictaphone of the Products and all materials associated therewith, refund all sums paid to Dictaphone by you with respect to such nonconforming or defective Products. In addition, with respect to any defect or nonconformity in the Equipment or Third Party Software during the warranty period, Dictaphone will cooperate with you in attempting to provide you with the benefit, if any, of the support commitment of any third -party manufacturers and suppliers of the Equipment or Third Party Software. 10. Disclaimer. With the sole exception of the warranties set forth herein and to the greatest extent allowed by law, DICTAPHONE DISCLAIMS ANY AND ALL PROMISES, REPRESENTATIONS, AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY OF THE PRODUCTS, THE SERVICES AND ANY DOCUMENTATION ASSOCIATED THEREWITH, INCLUDING THEIR CONDITION, THE EXISTENCE OF ANY LATENT OR PATENT DEFECTS, AND THEIR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE. DICTAPHONE FURTHER DISCLAIMS ANY AND ALL PROMISES, REPRESENTATIONS, AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE NATURE AND QUALITY OF ANY OTHER PERFORMANCE BY DICTAPHONE HEREUNDER. 11. Limitation of Liability. Except as set forth in Section 12 below, THE LIABILITY OF DICTAPHONE TO YOU FOR ANY AND ALL CLAIMS WHATSOEVER RELATED TO THE PRODUCTS, THE SERVICES OR THIS AGREEMENT WILL NOT EXCEED THE TOTAL AMOUNT OF ALL PAYMENTS MADE UNDER THIS AGREEMENT BY YOU TO DICTAPHONE. THIS LIMITATION IS CUMULATIVE; THE SUM OF MULTIPLE CLAIMS MAY NOT EXCEED THIS LIMIT. IN NO EVENT WILL DICTAPHONE BE LIABLE TO YOU FOR: ANY LOSS OF PROFITS; ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND; OR ANY CLAIMS OR DEMANDS BROUGHT AGAINST YOU BY ANY OTHER PARTY, EVEN IF DICTAPHONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIMS OR DEMANDS. THE PROVISIONS OF THIS PARAGRAPH WILL APPLY IF LOSS, DAMAGE OR INJURY, IRRESPECTIVE OF CAUSE OR ORIGIN, RESULTS DIRECTLY OR INDIRECTLY TO PERSON OR PROPERTY FROM PERFORMANCE OR NONPERFORMANCE OF OBLIGATIONS IMPOSED BY THIS AGREEMENT OR FROM NEGLIGENCE, ACTIVE OR OTHERWISE, OF DICTAPHONE, ITS AGENTS OR EMPLOYEES. YOU WAIVE ALL OTHER REMEDIES THAT MIGHT OTHERWISE BE AVAILABLE UNDER THE LAWS OF ANY JURISDICTION. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NO DICTAPHONE AUTHORIZED REPRESENTATIVE, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSION OR ADDITION TO THE WARRANTIES PROVIDED HEREIN. 12. Intellectual Prop2M Indemnification. Dictaphone agrees to indemnify and hold you and your directors,. officers, employees and agents harmless against any and all claims, demands, actions, losses, liabilities, judgments, settlements, awards and costs (including reasonable attorneys' fees and expenses) arising out of or related to any claim against you by a third party that your use or possession of the Dictaphone Programs (or the license granted to you hereunder with respect thereto), infringes or violates any United States patent, copyright or other proprietary right of any third party; provided that you give Dictaphone prompt notice of any such claim of which you have actual knowledge and that you cooperate fully with Dictaphone in the defense of such claim. Dictaphone will have the exclusive right to defend and settle at its sole discretion and expense all suits or proceedings arising out of the foregoing. You will not have the right to settle any action, claim or threatened action without the prior written consent of Dictaphone (at Dictaphone's sole and absolute discretion). Nothing in this Section 12 will be deemed to make Dictaphone liable for any patent or copyright infringement suits that arise in connection with any designs, modifications, use, integration or data furnished by you; and you agree to defend, indemnify and hold Dictaphone harmless in the event of any suit or action relative to any of the foregoing or any design or other use that is imposed by you as an alternative to Dictaphone's suggested design. 13. Notices. Any notices required or permitted under this agreement will be in writing and will be effective when delivered in person or sent by registered or certified mail, return receipt requested, with proper postage affixed, or by personal courier to the parties' addresses set forth on the execution page hereof and, in the case of Dictaphone, to the attention of its General Counsel. In the case of Customer, to City of Lubbock, Attn: Purchasing Agent, P.O. Box 2000, Lubbock, Texas 79457. F: W OM E1L EG A L\AG R E EU VS\L U B K P D-2. DOC 14. Miscellaneous. No delay or failure of either party in exercising any right hereunder, nor any partial exercise thereof, will be deemed to constitute a waiver of any rights granted hereunder or at law. You agree to pay all expenses incurred by Dictaphone in enforcing" its rights under this agreement, including reasonable attorneys' fees. Should any term of this agreement be declared void or unenforceable by any court of competent jurisdiction, such declaration will have no effect on the remaining terms hereof. This agreement, including any Maintenance Plan, any Statement of Work and all other attachments hereto, if any, constitutes the entire agreement between the parties hereto with respect to the subject matter hereof and supersedes any and all prior and contemporaneous representations, proposals, agreements, negotiations, advertisements, statements, or understandings, whether oral or written. The provisions of this agreement will take precedence and have priority over any subsequent conflicting or other non -identical terms dealing with the same subject matter described herein including any purchase order or similar document generated by you. No amendment to this agreement will be binding on either party unless such amendment is in writing and executed by authorized representatives of both parties to this agreement. This agreement will be binding upon and inure to the benefit of the parties hereto and their permitted successors and assigns. You may not assign or transfer this agreement or any of your rights or obligations hereunder, whether by operation of law or otherwise, without prior written consent of Dictaphone. All technical and business information, whether written, oral or in any other form, and all software and related documentation in whatever form recorded, which is not available to the general public concerning Dictaphone (all hereinafter designated "Information') furnished to you under or in contemplation of this agreement will remain the property of Dictaphone and will be treated in confidence by you and used only for evaluation purposes or to operate the particular items for which the Information is ordered. This agreement will be governed by the laws of the State of Connecticut, without regard to principles of conflict of laws. Dictaphone shall not be responsible for delays or failures in its performance resulting from acts or omissions beyond its control or from any events, acts or omissions attributable to any third party manufacturer or vendor of equipment or software. THE PARTIES HERETO AGREE THAT ALL DISPUTES ARISING AMONG THEM RELATED TO THIS AGREEMENT WILL BE RESOLVED ONLY IN UNITED STATES FEDERAL COURTS IN TEXAS, OR TEXAS STATE COURTS LOCATED IN LUBBOCK COUNTY, TEXAS. EACH PARTY HEREBY SUBMITS TO THE JURISDICTION OF SUCH COURTS AND WAIVES ANY DISPUTES IT MAY HAVE WITH RESPECT TO THE LOCATION OF ANY COURT. F:WOMEILEGALWGREEUVSILUBKPD-2.DOC 4 ;,. IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of October 18, 1999. DICTAPHONE CORPORATION CUSTOMER: City of Lubbock, Police Department 3191 Broadbridge Avenue Address: 1015 9 h Street Stratford, ConnecticuW-2559,/'/'�',/;�% Lubbock, TX 79401 By: Printed Name: r Title: V I'm 6ii& .. 1 qq L Printed Name.- Windy Sitton Title: Mayor, City of Lubbock Date: October 28, 1999 Attest: [Customer should initial below for APP/SMA coverage, if applicable] Maintenance Plan O tippursuant to Section 6: K ythie Hell 24 x 7 City Se ' tary APP: SMA: Approved by Customer as to Content: T;Y► fkll� Tom Mann, Lt. Lubbock Police Department Approved by Customer as to Form: William de Haas, Competition and Contracts Manager City of Lubbock F:WOMEILEGALWGREEUVSILUBKPD-2.DOC 5 1. Equipment. The ,equipment, parts and/or supplies to be sold to Customer will be as set forth in the quotation attached hereto as Attachment 1 and will include the following information: Description of Equipment Model Nos. and/or Part Nos. 2. Dictaphone Programs. The Dictaphone Programs to be licensed to Customer will be as set forth in the quotation attached hereto as Attachment 1 and will include the following information: Program or Data Description Quantity/Number of Workstation Licenses and/or Simultaneous Access Licenses 3. Installation Site(s): Customer installation site(s) where the equipment and programs will be located (if other than the address indicated in the Agreement to which this Exhibit is attached) will be as set forth in the quotation attached hereto as Attachment 1. 4. Third Party Software. A listing of all Third Party Software to be sub -licensed and/or transferred to Customer is listed in the quotation attached hereto as Attachment 1. S. Training. A description of the training proposal is attached hereto as Attachment 2. F:WOMEILEGALVIGREEUVSILUBKPD-2.DOC 6 Dictaphone = �lNo. 414923 5--- ALTP NATi BUZ • alcut GATT PREPARW DATE C"DER LOCATION OADFR 50 REP. NUTAELN 7 ac % AIMI COOS jllA *L-NTAL 110" CONTRACT IA MOER TIP a PLOY= NO. cw..w ro IwLmAr" T7P tc OF ACCOLtNT tRW TrPG NO McSa>;h wunm ESA FORMA. Or— gM MOST-* FAX I=I tit= AftchnnIt 1 to EahZit A en t I I f 1 f I 1 1 1 1 DATA c►+ANc�E imp roepdncti.e NUMBEA ❑ rEs 0 No 0 ST OS DD SS OF REtiIAIR 'tal' , Ai a G �ra�it�tratanrar sties �, w_Ql Q Q�AO� Oar WtD M0. OlnwtnM wTE 0 AYOC TRADE w m. r+ooe>_ AMOUNT oTY. reooe,. AMOUNT PLAN HOURS OF COVERAGE 8X5 24X7 "BA A �K'�S1ON APP $MAC 06TioCr NFAwC[ Mf311 'APP IS RECUIPZD FOR SMA COVERAGE 06NiNv IOC. �.4fra IIE7`. MN.WEA x LOGTON 4Ll6 RfS. MNEIR x SKIPPING DATA L=ATW u I Mkt p..of,D I SWWPW IPA MODEL SERIAL NO. SERIAL NO. I TRADE W MACHINES I ON SSW NEW OVACMASEA UNfT PRICE EQUIPMENT PRICE t GRO53 PUf1CHASE PRICE a 9 SPECIAL WU±INWINSTALLATION CMAROE 4 TRAINIlQf3 II APP a SMA e a LESS TRADE IN AMOUNT to T i PAYMENT RECEIVED YYITM oRDt:filpEPOStI'• SALES TAX AND SFUPPINGtiAM0u4 PIAIiGlS Nt41 BE ADDED AS APPLCa9�E •pEPOStT OF 25'� REQURED I OR PURCHASES OF t50 C01 OR 1lOR£ LEASfi INFCtiAAATION ICASE TYDS (GCE ONE} t. STATE 6 LOCAL a COIdMEF2CWi twuaGt OF YSA'rq .lt•..BVM��OILIA�DN}!ie ❑YES ❑ Na OAT7's AiOwaFD CLKrp.EA PVFCFWE ORDEii NUMBER A fttL3 TO TI+E CONIXTtONi 7)1( LER$e E10C AU'11AflfZE0 Put:au4CR•6 cwNATURe PA>Ad+Astas iNrnAts 1 ACCEPT DaJv4RY RATION Npy oenQi�or.s en �..�M. OU+.t Itttn 4y UnAe4 Mtananry �ouENr wAaaAraED A, wew unno on mo trwru, 94" aro w mnamm ayre" of inpGd. Nl~ a4a0 M IaPpoYq. Rw. b ns gnMo PUgCHA$ERS Yi1T141.1 •t wAR11.t%aO.itT or IRw.cs tors /Mir putpa.c ORIGINAL 81L.LINCi/DISTRICT COPY ** TOTAL PFiW.Ff? ** Oct-15-99 03:55P P.02 _ •lino-..-.-'--TRT.-TaT-�+N� ... ... .. .. lw��.�1..�T-'-'.r-�. - �. aryuireing qu e r u �age "._'e=_ _ - ---`..�-�.-__ _ _ ..+.vivo,____" _ ,-.o,. .-....- nc•_ ___ __ _'.w ______ ••______..._.._- -.__ AttadE ent 2 to Exhibit A AppUwfion &Training Solutions TRAINING PROPOSAL PREPARED FOR LUBBOCK POLICE DEPARTMENT Training Proposal #: AORM799 Thank you for the opportunity to submit the following Training Proposal. The information contained herein is based upon the result,; of the training evaluation conducted by l3 lanca Shafer on August 6 and 9. 1999 with Deanny Bostick -Martin and Lt. Tom Mann. , Enterprise Express Voice Entcrprise Express Voice Basic System Desist -- 16 Administrative Training Up to 5 8 Transcription Training Up to 5 2 Author Training including Train the Trainer 300, 4 Totals 30 Total TraininK Hours: 30 hours TRAINING SOLUTION SPECIFICS Enterprise Express Voice - the initial 16 hours of training time far the Enterprise Express Voice will be utili7td for pray -installation meeting(s), creation of customized training materials, on-line support and follow up support. One administrative training session will be conducted for up to S persons. The administrative training session will include instruction on dictation and transcription functions. one transcriptionist training session will be conducted for the 3 supervisors (one from each shift), and will include Job Lister instruction. All subsequent transcription training will be conducted by the three supervisors. Three hundred plus officers will require author training. This will be accomplished by holding two 30-minute sessions for each sluff (3 shifts). We will also provide a train the trainer session for the designated in-house trainer to ensure internal expertise with the dictation features. We will also assist in the development of quick reference materials for the authtxa. Windows 95 — No training time has been proposed for Windows 95. however all users must have pmr yuisitc knowledge prior to the Dictaphone Application training. A four-hour course covering the basics is available from Dictaphone Corporation at a cost of S700 for up to 10 persons. In addition, Dictaphone Corporation has an Oct-15-99 03:55P P 03 � _ ..a: r.�..�sv�. . .._.....�!per..•iw,.�n-�............—.....w-+.rr.-R_�.-.. t �� ary utre - irarntng quo or u oc oc gage 2 ' agm-Lment with F.xc euTrain, a Icading provider of computer training, to offer Dictaphone customers a 15% discount on class offerings. To locate the ExecuTrain office nearest to you, use your internet browser to go to the address httpJ/www.executrain.com/k)cationsAocattions,htm. Click the By U.S. ZIP CODE button, and entcr your zip code to receive the correct ExecuTrain office information CITY OF LUBBOCK MEMO TO: Legal Department DATE: October 18, 1999 FROM: Victor Kilman, Purchasing Manager SUBJECT: Request for Legal Services 1. Request for Legal Services (please be specific): Resolution authorizing the Mayor to execute for and on behalf of the City of Lubbock a Contract for TELEPHONE RECORDINGITRANSCRIPTION REPORTING SYSTEM, attached herewith, by and between the City of Lubbock and DICTAPHONE CORPORATION of DALLAS, TEXAS and any associated documents, which Agreement shall be spread upon the minutes of the Council and as spread upon the minutes of this Council shall constitute and be a part of this Resolution as if fully copied herein in detail. 2. Do you desire an initial conference with an attorney on your request? No. 3. Phone number where you may be reached for follow-up on this request. Ext. 2168 4. Background information (please state any background information which will assist the attorney in handling your request): 5. Documentation (please state any document that concerns this request and attach a copy of it to this request if possible): RFP # 99102 6. EMERGENCY STATUS (I hereby request that this matter be handled as an emergency and given expedited consideration by the Legal Department for the following- reasons): 7. Desired completion date: October 19,1999 Signature: IFI Idw RECEIVED BY LEGAL: RECEIVED BY ATTORNEY: Anticipated Completion Date: Actual Completion Date: OCT 191999 ^Vrj Ali ill's 10/1& /R=.Do0CC