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Home My WebLink AboutResolution - 6144 - Application - TSLAC - West Texas Library System, Interlibrary Loan Grant Program - 01_14_1999Resolution No. 6144 Item No. 22 January 14, 1999 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock application documents with the Texas State Library and Archives Commission to support West Texas Library System and Interlibrary Loan Grant Program with a new Technical Assistance Grant, and all related documents. Said Agreement is attached hereto and incorporated in this Resolution as if fully set forth herein and shall be included in the minutes of the Council. Passed by the City Council this 14th day of January , 1999. 4'� 1 '4�-jb IJAC - WINIJYSI'TTOTT MAYOk APPROVED AS TO CONTENT: % (. Tommy Go alez, Managing Director c of Civic Services APPROVED AS TO FORM: A I.S:cp/Library-Nyds.RES ccdocs/lamary d, 1999 TEXAS STATE LIBRARY Library Development Division APPLICATION FOR STATE/FEDERAL ASSISTANCE State Fiscal Year 2000 September 1, 1999 through August 31, 2000 Applicant Name City Of Lubbock Organizational Unit Lubboxk Xity-County Library Street/P.O. Box 196 9t-h Street City Lubbock State TX County �usckZip Code 79401 Contact Person Jeffrey A. Rippe] Address 1306 9th Street Lubbock, TX 79401 Phone Number ($06) 775-Z$?2 State Vendor Identification Number Congressional District Number Name of Congressman Larry Combest Name(s) of State Representative(s) Delwin Jones Carl Isett Names(s) of State Senator(s) Robert Duncan Appendix G Type of Project: (check System Disadvantaged Service MURLS ri Interlibrary Cooperation (tare ai) xR �,��„ , Asstanci Description of Project: Li - To provide technological assistance to libraries within the service area of the West Texas Library System. Proposed Funding: a. Federal b. Applicant c. State d. Local e. Other f. Program Income g. TOTAL $ Is the applicant presently debarred, suspended, proposed for debarment, or otherwise ineligible to receive federal funds? Yes No XX Is the applicant delinquent on any federal debt? Yes No XX ATTEST: Secretary January 14, 1999 PROGRAM NARRATIVE: Technical Assistance Need for This Assistance: By September 1, 1999 all thirty-three WTLS Member libraries will be connected to the Internet. Seventeen of the Member libraries have automated circulation and online public access catalogs. While technology has greatly expanded services for these libraries, it has brought significant pressures on their staff. It is difficult for them to keep up with the technology and the daily problems that arise from technical applications, maintenance of equipment, etc. Technical knowledge and expertise are needed, but these are almost non-existent in small, rural West Texas communities. Provision of this service from the System Office would advance the implementation of technology improvements for all of these libraries. 2. Results or Benefits Expected: Access to technological assistance will decrease the down time for computers in area libraries. With "hands-on" training to individual libraries on maintenance of equipment and software, the librarians will become knowledgeable and eventually handle daily, small problems by themselves. Equipment will be repaired and maintained in a much more expeditiously, etc. 3. Implementation and Services: WTLS surveyed of Member libraries and discussed these issues at system meetings. The membership overwhelmingly recommended a hired staff member, rather than contracting with a vendor. Turnover of vendor staff was a factor along with the continuity to be gained by hiring someone whose main responsibility was to focus on these libraries. Accordingly, WTLS will hire a full-time Technical Advisor for this project. The responsibilities for this position will include providing training and technological assistance to all area libraries, including, but not limited to, the following areas: a. The advisor will be available by phone daily for questions concerning equipment problems, repair and routine maintenance of all the computer equipment in area libraries. b. The advisor will provide one-on-one training in the maintenance of the libraries' equipment. c. The advisor will provide one-on-one training in the operating systems of the libraries' equipment. d. The advisor will provide one-on-one training on managing the computer networks established in many of the area libraries. e. In order to provide efficient service to area libraries, the advisor will compile an inventory of equipment, types of integrated library systems in use in area libraries, networks, and telecommunications equipment in each library. This should help in providing answers and assistance over the phone rather than having to visit each library when a problem occurs. f. The advisor will compile a basic troubleshooting manual for area libraries and teach them how to do this basic maintenance. The advisor will check all computer hardware for Y2K problems and work with each library to solve any compliance problems. h. The advisor will assist area libraries in the implementation of various technological grants, such as the TIF grants, Gates grants and Tocker grants for automating circulation and catalogs. i. The advisor will assist area libraries with telecommunications problems, working with vendors to provide the best solutions. j. The advisor will act as the intermediary between the library and the vendors to help the librarian to determine what equipment is best for the library. 4.Costs: The primary expenditure in the grant is for personnel and fringe benefits. The advisor will need a microcomputer for office use that will be connected to the City of Lubbock's LAN and the Internet. In addition, for training purposes, a new laptop needs to be purchased. The microcomputer in the office needs to be the best that can be purchased. Future plans include using this equipment as the hub for an email system for member libraries and to do online diagnostics of the libraries' computer equipment. A separate telephone line is already available in the System office for the advisor's office. WTLS also plans to maintain a small inventory of replacement equipment. This will enable the advisor to swap out parts and get the library back online line quickly. The advisor will then replace the equipment through the warranties already in place. This is a critical element of our plan, since this will shorten the amount of time the libraries will be unable to serve the public. Rural West Texas towns with no local support sometimes have to wait weeks for this type of service. Out-of- town customers do not have priority. Evaluation: Standards for performance will be that the person hired will respond immediately during office hours and within 24 hours if out of the office. The problem should be resolved either by phone or by a library visit within 72 hours of the original call. One of the first priorities will be to visit each library to speak individually with each librarian to determine needs and inventory equipment. Future visits will be as often as needed. A consulting log will be kept of the number of librarians and staff assisted either by phone, by mail or during on -site visits. These contacts will be reported monthly on the Uniform Statistical Report Form. 6. Future Plans: Area libraries have an ongoing need for training and assistance with automation planning. In fiscal year 1999 WTLS plans to split the technical advisor's time between the System grant and the Technological Assistance grant in order to fully utilize his/her abilities. Duties will be expanded to formal training and System automation projects, such as email for System members, working on Z39.50 servers for all automated libraries and assisting in the planning of automation systems for those libraries without integrated systems. TECHNICAL ASSISTANCE GRANT BUDGET December 11, '998 Tech TOTAL PERSONNEL 27,000.00 27,000.00 FRINGES 7,466.82 7,466.82 TRAVEL 3,300.00 3,300.00 EQUIPMENT 7,100.00 7,100.00 SUPPLIES 1,800.00 1,800.00 Off. Sup. 1,800.00 1,800.00 Postage - - C'TRACTUAL 1,000.00 1,000.00 Rent Equip 1,000.00 1,000.00 OTHER 500.00 500.00 Phone 600.00 500.00 Oth. Maint. - - TOTALS 48,166.82 48,166.82 INDIRECT 9.03% 4,349.46 4,349.46 CONTRACT $ 52,516.28 $ 52,516.28 % CONTRACT 100.00%