HomeMy WebLinkAboutResolution - 3304 - Contract LKC Consulting Services - Comprehensive Service Analysis - 02_08_1990Resolution # 3304
February 8, 1990
Item #22
RESOLUTION
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the Mayor of the City of Lubbock Be and is hereby authorized
and directed to execute for and on behalf of the City of Lubbock
an application for a contract with LKC Consulting Services to
perform a Comprehensive Service Analysis, which shall be spread
upon the minutes of the Council and as spread upon the minutes of
the Council shall constitute and be a part of the Resolution as
if fully copied herein in detail.
Passed by City Council this 8th day of February , 1990.
McMinn
Mayor
ATTEST:
Ranefte Boyd
City Secretary
APPROVED AS TO CONTENT:
f
Larry . of fman
Director of Transportation
APPROVED AS TO FORM:
J Xtant
rth Fullingim
A , City Attorney
CONTRACT
BETWEEN
THE CITY OF LUBBOCK
AND
LKC CONSULTING SERVICES
THIS AGREEMENT is entered into as of this day of , 1990
by and between THE CITY OF LUBBOCK having offices located at 1625 13th
Street, Lubbock, Texas 79401 (hereinafter referred to as Contractor)
and LKC CONSULTING SERVICES having offices at 5002 Morningside, #204,
Houston, Texas 77005 (hereinafter referred to as Consultant).
WHEREAS, Contractor desires Consultant to perform work and
services related to the CITIBUS Comprehensive System Analysis and
Consultant is willing to provide such work and services;
NOW, THEREFORE, in consideration of the payments hereinafter
agreed to be made, the mutual promises and covenants herein contained,
and other good and valuable consideration, the parties hereto agree as
follows:
1.0 SCOPE OF WORK
The Consultant, as an independent agent and not as an agent of
the Contractor, shall furnish qualified personnel and facilities
to jointly perform the work and services as required in
accordance with the Scope of Work attached hereto and
incorporated herein as Exhibit A and the Project Methodology
described in the submitted proposal dated November 14, 1989.
2.0 PERIOD OF PERFORMANCE
Consultant shall commence services upon receipt of notice -to -
proceed from Contractor. Consultant shall complete all work
required hereunder within 28 calendar weeks from the date of
receipt of the notice -to -proceed.
Consultant shall provide progress reports and detailed narrative
whenever it appears the established work schedule will not be
met, whether or not the reasons for anticipated delay are within
the Consultant's control.
2.1 Excusable Delays In Period Of Performance
Neither party hereto shall be considered in default in the
performance of its obligations with respect to Period of
Performance, to the extent that the performance of any such
obligation is prevented or delayed by an excusable delay.
Should Consultant's services be delayed by an excusable cause,
Consultant's schedule for completion of tasks affected by such
delays may be extended, if necessary as may be agreed to in
writing between the parties.
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3.0 PAYMENT
3.1 Contract Price
In consideration of the services performed, Contractor shall pay
Consultant a fee not to exceed $65,000 as set forth in
Exhibit B.
3.2 Invoicing
Invoices shall itemize all charges which shall be identified by
task and shall contain such documentation as required to support
invoice. Invoices shall be submitted to the Contractor in
signed original on Consultant's letterhead. Consultant shall
bill on a monthly percentage completed basis for each task.
Invoices shall be supported by a detailed narrative project
status report for review and acceptance by Contractor's project
manager.
3.3 Method Of Payment
Each monthly invoice shall be due at the time of billing.
Interest of 1-1/2 percent per month will be payable on any
amounts not paid within 30 days of the billing date. Upon
contract completion, receipt of correct invoice, and approval of
final Notice of Completion, Contractor shall make final progress
payment. The making and acceptance of final payment will
constitute a waiver of all claims by Consultant against
Contractor other than those previously made in writing and still
unsettled.
4.0 INSURANCE
4.1 Type Of Insurance
Consultant shall provide and maintain at its own expense during
the term of this Contract the hereinafter listed programs of
insurance covering its services under this contract
(a) Comprehensive General Liability, Property Damage and
Automobile Liability Insurance for combined single limits
of not less than $300,000 per occurrence.
(b) Upon Contractor's notification of award, Consultant shall
furnish Contractor certificates of the above insurance
coverage. Such General and Automobile Liability
certificates shall, furthermore;
(1) Name Contractor as additional insured;
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4.2
5.0
(2) Contain language that Consultant's insurance is
primary over any insurance, including self-
insurance which is, or may not be carried by
Contractor
(3) Provide for a 30-day advance notice of
cancellation to the Contractor.
Failure To Procure Insurance
Failure on the part of Consultant to procure or maintain
required insurance shall constitute a material breach of
contract upon which the Contractor may immediately terminate
this Contract.
TERMINATION
A. The Contractor may, by written notice to Consultant,
terminate this Contract in whole or part at any time,
either for the Contractor's convenience or because of the
failure of the Consultant to fulfill the Contract
obligations. Upon receipt of such notice, the Consultant
shall (a) immediately discontinue all services affected
(unless the notice directs otherwise), and (b) deliver to
the Contractor all data, specifications, reports,
estimates, summaries, and such other information and
materials as may have been accumulated by the Consultant
in performing this Contract, whether completed or in
process.
B. If the termination is for the convenience of the
Contractor, the Contractor shall pay Consultant the
allowable costs incurred prior to the termination and other
costs reasonably incurred by the Consultant to implement
the termination.
C. If the termination is due to the failure of the Consultant
to fulfill his Contract obligations, the Contractor may
take over the work and prosecute the same to completion by
contractor otherwise. In such case, the Consultant shall
be liable to Contractor for any reasonable cost or damages
occasioned to the Contractor thereby.
D. The rights and remedies of the parties provided in this
section are in addition to any other rights and remedies
provided by law or under this Contract.
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6.0 REVISIONS IN SCOPE OF WORK
A. Contractor may, from time to time, make changes in
Attachment A, Scope of Work under this Contract, through a
Change Order. Change Order shall not modify the overall
purpose of this Contract.
B. Extra Work: At any time during the term of this Contract,
Contractor may order extra work to be performed by
Consultant. Extra work is defined as work which was not
anticipated and/or contained in this Contract; is
determined by the Contractor to be necessary for the
project addressed by the Contract; and bears a reasonable
subsidiary relation to the full execution of work
originally described in the Contract.
C. Upon receipt of a Change Order approved by'the Contractor,
Consultant shall continue performance of the Scope of Work
as changed. Necessary changes in the description of the
Scope of Work and equitable adjustments in terms, payment
and schedule shall be incorporated in written amendments to
this Contract, either prior to or subsequent to
Contractor's issuance of a Change Order.
7.0 RIGHTS IN TECHNICAL DATA
A. All materials and data prepared by Consultant under this
Contract, together with all materials and data furnished to
Consultant by the Contractor shall be returned to the
Contractor upon the completion of the term of this Contract
as being the property of the Contractor; and the Contractor
shall not be limited in any way in its use thereof at any
time. If Consultant shall desire later to use any of the
data prepared by him in connection with this project, he
shall first obtain the written approval of the Contractor.
Consultant may retain copies of all data prepared by him
and use the same for reference purposes.
B. No materials or data 'prepared by the Consultant under this
Contract are to be released by Consultant to any other
person or agency except as necessary for the performance of
the services. All press releases or information to be
published in newspapers, magazines, electronic media, etc.,
are to be handled only through Contractor sources.
C. Any materials, data and information not developed under
this Contract, which Consultant considers to be proprietary
and confidential, shall be plainly and prominently marked
by Contractor as "TRADE SECRET", "PROPRIETARY", or
"CONFIDENTIAL".
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8.0 INDEMNIFICATION
Consultant agrees to defend, indemnify, and hold harmless the
Contractor, its agents, employees, and officers against any and all
damages, claims, liabilities, costs, suits or expenses, arising out of
any negligent acts, errors or omissions of Consultant, or its agents,
or employees arising from or connected with Consultant's operations or
services hereunder, including Worker's Compensation suits, liability,
or expense arising from or connected with services rendered by any
person pursuant to this Contract. Consultant's duty to indemnify,
defend, and save harmless Contractor shall survive the expiration or
other termination of this Contract.
9.0 PROHIBITED INTERESTS
Consultant warrants that he has not employed or retained any company or
person, other than a bonafide employee working solely for Consultant,
to solicit or secure this Contract and that it has not paid or agreed
to pay any company or person, other than a bonafide employee working
solely for Consultant, any fee, commission, percentage, brokerage fee,
gifts or any other consideration, contingent upon or resulting from the
award or making of this Contract. For breach or violation of this
warranty, the Contractor shall have the right to annul this Contract
without liability.
10.0 EEO/DBE/WBE
A. Affirmative Action: In connection with the execution of
this Contract, Consultant shall not discriminate against
any employee or applicant for employment because of race,
age, religion, color, sex, or national origin. Consultant
shall take affirmative action to ensure that applicants are
employed and that employees are treated during their
employment without regard to their race, religion, color,
sex, age, or national origin. Such areas of action shall
include, but not be limited to, the following: employment
upgrading, demotion or transfer; recruitment, or
recruitment advertising; layoff or termination; rates of
pay or other forms of compensation, and selection for
training, including apprenticeship.
B. Disadvantaged/Women owned Business Enterprise (DBE/WBE): In
connection with the performance of this Contract,
Consultant shall cooperate with the Contractor with regard
to the maximum utilization of disadvantaged and women -owned
business enterprises, and will use its best efforts to
ensure that disadvantaged and women -owned business
enterprises shall have the maximum practicable opportunity
to compete for subcontract work under this Contract.
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11.0 NOTIFICATION
All notices hereunder and communications regarding
interpretation of the terms of this Contract or changes thereto
shall be effected by the mailing thereof by registered or
certified mail, return receipt requested, postage prepaid and
addressed as follows:
Mr. Dusty D. Peters Ms. Linda K. Cherrington
Manager of Transportation Principal
Citibus LKC Consulting Services
P.O.Box 2000 5002 Morningside, #204
Lubbock, Texas 79457 Houston, Texas 77005
12.0 COMPLIANCE WITH LAW
The Consultant shall comply with all Federal, Texas and local
laws and ordinances applicable to any of the work involved in
this Contract.
13.0 ASSIGNMENT AND DELEGATION
Consultant shall not assign its rights or delegate its duties
under this Contract, or both, either in whole or in part,
without the prior written consent of the Contractor, and any
unapproved assignment or delegation shall be null and void.
Any payments by the Contractor to any delegate or assignee on
any claim under this Contract, in consequence of any such
consent, shall be subject to offset, recoupment, or other
reduction for any claim which Contractor may have against the
Consultant.
14.0 INDEPENDENT CONTRACTOR STATUS
This Contract is by and between the Contractor and Consultant
and is not intended, and shall not be construed, to create the
relationship of agent, servant, employee, partnership, joint
venture, or association, as between the Contractor and
Consultant. The employees and agents of one party shall not be,
or be construed to be, the employees or agents of the other
party for any purpose whatsoever.
Consultant shall be solely liable and responsible for providing
to, or on behalf of, all persons performing work pursuant to the
Contract all compensation and benefits. The Contractor shall
have no liability or responsibility for the payment of any
salaries, wages, unemployment benefits, disability benefits,
Federal, State, or local taxes, or other compensation, benefits,
or taxes for any personnel provided by or on behalf of the
Consultant.
Consultant understands and agrees that all persons performing
work pursuant to this Contract are, for purposes of Worker's
Compensation liability, the sole employees of Consultant and not
employees of the Contractor.
15.0 SUBCONTRACTING
No performance of this Contract, or any portion thereof, except
that specified in the Contractor's proposal, shall be
subcontracted by Consultant without the prior written consent of
the Contractor. Any attempt by Consultant to subcontract any
performance, obligation, or responsibility under this Contract,
without the prior written consent of the Contractor, shall be
null and void and shall constitute a material breach of this
Contract.
16.0 RECORDS AND AUDITS
Consultant shall maintain accurate and complete financial
records of its activities and operations relating to this
Contract in accordance with generally accepted accounting
principles. Consultant shall also maintain accurate and
complete employment and other records relating to its
performance of this Contract. Consultant agrees that the
Contractor, or its authorized representatives, shall have access
to and the right to examine, audit, excerpt, copy or transcribe
any pertinent transaction, activity, or records relating to this
Contract. All such material, including, but not limited to, all
financial records, timecards and other employment records, and
proprietary data and information, shall be kept and maintained
by Consultant and shall be made available to the Contractor
during the term of this Contract and for a period of three years
thereafter unless the Contractor's written permission is given
to dispose of any such material prior to such time. All such
material shall be maintained by Consultant at a location in
Houston, Texas, provided that if any such material is located
outside Houston, Texas, then, at the Contractor's option,
Consultant shall pay the Contractor for travel, per diem, and
other costs incurred by the Contractor to examine, audit,
excerpt, copy or transcribe such material at such other
location.
17.0 DISCLOSURE OF INFORMATION
Consultant shall not disclose any details in connection with
this Contract to any person or entity except as may be otherwise
provided herein or required by law.
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18.0
19.0
However, in recognizing Consultant's need to identify its
services and related clients, Consultant may publicize its role
under this Contract subject to the following conditions:
A. Consultant shall develop all publicity material in a
professional manner.
B. During the term of this Contract, Consultant shall not
publish or disseminate commercial advertisements, press
releases, or feature articles using the name of the
Contractor without prior written consent of the
Contractor's Project Manager.
C. Consultant may, without the prior written consent of the
Contractor, indicate in its proposals and sales materials
that it has been awarded this Contract, provided that the
requirements of this Paragraph 17.0 shall apply.
GOVERNING LAW
The validity of this Contract and of any of its terms or
provisions, as well as the rights and duties of the parties
hereunder, shall be governed by the laws of the State of Texas.
PUBLIC TRANSPORTATION CONTRACT WITH STATE
Contractor shall undertake the public transportation project as
described herein in accordance the terms and conditions of the
Public Transportation Contract (Revised 9/15/89) made by and
between the State of Texas, acting by and through the State
Department of Highways and Public Transportation, and the
Contractor. The Consultant is subject to and bound by all
clauses of Contractor's Public Transportation Contract with the
State. The Public Transportation Contract is attached as
Exhibit C and is incorporated herein by reference.
20.0 COMPLETE
This Contract, and any attachments or documents incorporated
herein by inclusion or by reference, constitutes the complete
and exclusive statement of the terms of this Contract between
the Contractor and Consultant and supersedes all prior
representations, understandings, and communications.
No assignment by a party hereto of any rights under or interest
in this Contract will be binding on another party hereto without
the written consent of the party sought to be bound; and
specifically but without limitation, monies that may become due
and monies that are due may not be assigned without such
consent.
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THE CITY OF LUBBOCK
By:
'�.C. McMinn
Mayor
Date • Fla
Attest,,
Janet a Boyd
City,; ecretar� t
Ap ' v`edj as /' to Form: _
vs
Worth Fullingim
sistant City Attorney
App ved as to �Zt2 (1 M- l2Yvn�--
Larry V. Hoffman
Director of Transportation
LKC CONSULTING SERVICES
By:
Linda K. Cherrington
Principal
Date:
At
c.
SAta E . �y bus
Analyst (�
EXHIBIT A - SCOPE OF SERVICES
The following approach describes the work to be completed by the LKC
Consulting Services consultant team. The approach is organized according to
five project tasks with detailed work items and specific work products.
TASK 1: MAINTENANCE EVALUATION
The maintenance program at Citibus has undergone major modification with the
recent change of Maintenance Managers. The current Manager was initially
faced with vehicles which had undergone little or no preventive maintenance,
a maintenance program with few documented procedures, and personnel with low
morale.
The Maintenance Manager has concentrated efforts on safety improvements to
the vehicles and development of a documented work order procedure for
increased efficiency.
The LKC Consulting Services project team will evaluate the existing
maintenance procedures for the purpose of providing a more efficient and
effective maintenance program. Fleet Maintenance Consultants, Inc. will
have primary responsibility for the thorough evaluation of the current
maintenance facilities and operations. The evaluation will be conducted in
close coordination with the Citibus Maintenance Manager. With input from
the Manager, mechanics, and service personnel, a Maintenance Policy and
Procedure Manual will be developed for effective program guidance, including
recommendation of an automated maintenance management system. The Michael
Kilpatrick Consulting Group will provide expert support in developing
specifications for a micro computer based management information system and
in identifying potential vendors.
Following is a description of the work efforts proposed for conduct of the
maintenance evaluation.
Review the Maintenance Facility Floor Plan
Review each of the following functional areas of the maintenance facility in
order to determine the overall efficiency of the workflow.
* Running Repair/Inspection
- Size of bays
- Quantity
- Lighting
- Accessibility
Utility availability
- Equipment types and quantity
- Floor drains
Vehicle exhaust
* Brake/Tire Shop
- Size
- Work area
- Equipment
- Storage
- Lighting
- Utilities
1
* Service and Clean
- Size
- Location
- Floor and wall
- Lighting
Accessibility
- Equipment
- Fuel/lubricants
* Component Rebuild
- Work Stations
- Size
finishes - Lighting
- Accessibility
- Utility Availability
- Equipment types and
storage quantity
* Parts Room
- Size
- Lighting
- Accessibility: by mechanic
- Receiving/shipping
- Storage equipment.
- Security
* Support Areas/Equipment
Compressor
- Lubrications distribution
- Drum storage
- Battery charging
* Employee Amenities
- Locker rooms
- Lunchrooms
- Training
- Wash fountains
* Site Circulation and
Parking
- On -site maneuvers
- Security
The evaluation of these functional areas will determine possible
improvements which will minimize the time required to obtain parts and
maneuver buses and therefore improve mechanic productivity. The
availability of proper tools and equipment will also be evaluated.
In addition to the above listed areas, space and operational requirements
will be determined for body repair and paint work in anticipation that
Citibus may elect to perform this work in-house.
The floor plan evaluation will take into account capital projects for the
maintenance facility planned to occur within the next two years as detailed
in the Citibus Long Range Study. These capital projects include: repair and
sealing of the maintenance shop floor; driveway, alley and parking lot
replacement; roof replacement; parts room renovation; fuel storage
monitoring.system; and bus wash facility replacement.
Product: Recommendations for floor plan improvements to achieve efficient
utilization of the facility
Review Current Work Flow Procedures
Information on the current maintenance program, including copies of all
written procedures and practices and any forms used to assign and document
work, will be gathered during the review of the facilities. Interviews will
be conducted with the Maintenance Manager and selected mechanics/helpers, as
2
needed, to develop a complete understanding of existing policies and
procedures. Items that will be included in this review are:
* Organization and responsibility
* Maintenance philosophy
• Work order procedure
* Consumables accountability
• Staffing and supervision
* Type of work performed
* Type of work subcontracted
* Security procedures
* Road call procedures
* Building maintenance procedures
* Safety procedures
• Warranty monitoring and procedures
Product: Recommendations for improved work flow procedures
Review Inventory Control Procedures
For this work item a review will be conducted of the current policies and
procedures that are in place to control the inventory of parts, commodities,
capital equipment, and small tools. The review will also include
examination of the interface between parts, maintenance, purchasing, and .
accounting to determine if current procedures create duplicated work.
We will analyze the existing flow to determine the changes that may be
needed to interface with an automated maintenance management information
system.
Product: Recommendations relating to policies and procedures, departmental
interfaces, inventory levels, and inventory control system
Evaluate Fleet Defects and Make Recommendations to Prioritize and Implement
Repair
Citibus has the following vehicles in their fleet: 34 GMC RTS Series transit
buses; 3 Ford vans; and 4 Champion mid -size vans. With an understanding of
the types of fleet defects and maintenance problems faced by each of these
vehicles, team members conduct a thorough evaluation of the fleet and will
provide comprehensive recommendations for the prioritization and
implementation of repairs.
Product: Recommendations for prioritization and implementation of fleet
defect repairs
3
Prepare Outline of Comprehensive Preventive Maintenance Program
The current preventive maintenance program will be reviewed as the basis for
recommending improvements to implement a more effective program. Work
efforts will include evaluation of available checklists and procedures,
observation of the conduct of inspections, and interviews with the mechanics
regarding preventive maintenance procedures.
Based on the information gained during the interviews and a review of the
fleet mix, we will outline an effective preventive maintenance program which
includes the following elements:
* Daily inspections by operator with defect reporting;
* Daily checks on all fluid levels either by vehicle operator or
maintenance personnel;
* Minor inspection on regular intervals with emphasis on proper
adjustments of components as required; (A detailed checklist is
mandatory to ensure that all items are covered.)
* Major inspection on specified intervals to be conducted in addition
to the items that are performed during minor inspection;
• Planned component replacements if appropriate
Product: Comprehensive preventive maintenance program
Review of Bus Servicing Procedures
For this work item we will review the service facilities and the procedures
used to perform the daily fueling and servicing of vehicles. We will
make on -site observations of the various steps in the process from the
return of the vehicle from the day's run, through the service cycle, and to
parking of the vehicle for the next day's run. The scheduled major interior
cleaning program will also be reviewed to determine its effectiveness.
The circulation of buses through the service island and the service cycle
will be reviewed carefully since the on -site maneuvering of vehicles is
usually one cause of inefficiencies in the daily servicing program.
Facility utilization and allocation of work duties will also be analyzed.
Product: Recommendations to improve the efficient utilization of facilities
Prepare a Staffing Plan for Maximum Utilization of Personnel Resources
A staffing plan will be developed using the maintenance manpower planning
model developed by Fleet Maintenance Consultants, Inc. and published by the
4
Transportation Research Board under the National Cooperative Transit
Research and Development Program. The model was developed from detailed
maintenance manpower data accumulated from a representative cross-section of
the public transit agencies across the nation. The model takes into account
local factors such as climate, fleet composition (e.g., makes and models),
operating conditions, and vehicle components (e.g., type of transmissions).
In addition to maintenance tasks, the maintenance manpower plan developed
for Lubbock will take into consideration schedules, breaks, clean-up time,
holidays, and vacation. The goal will be to make schedule recommendations
which will minimize work interferences.
Product: Staffing Plan
Outline an Employee Training Program and Time Standards
The training needs of the maintenance department will be determined from
one-on-one talks with mechanics. Through these discussions we can learn
from each his/her confidence level when dealing with each of the bus systems
(A/C, engines, transmissions, brakes, air systems, suspension, and
electrical). From these interviews an inventory of training needs will be
developed which will be the basis for outlining the employee training
program.
Time standards for the various tasks will be developed from the experience
of comparable programs and from data compiled during the maintenance
manpower research project that developed the model discussed in the previous
work item.
Products: Outline for an employee training program;
Time standards for maintenance activities
Review Facility Maintenance Practices and Procedures
The Citibus facility maintenance program will be
recommendations will be prepared for a detailed
program for all major equipment items.
Product: Facility maintenance program
evaluated and
preventive maintenance
Develop SRecifications for a Computerized Maintenance Management Information
System
Development of specifications for a computerized system will require
determination of information needs at both the management and operating
levels and evaluation of hardware and software alternatives available.
5
One significant aspect of this evaluation will involve an assessment of
networking capability. As detailed in the Citibus Long Range Study, future
plans involve a computer system networked throughout the Citibus operation
to be used in the following functions:
• DRS service scheduling and dispatching
• Fixed route scheduling and dispatching
• Service planning and performance monitoring, passenger ridechecks,
rider surveys
• Daily operations reporting
* Daily passenger/revenue reporting
* Maintenance reporting, work order control, parts inventory control,
service island fluids monitoring
* General ledger, accounts payable/receivable, budget development, and
monitoring, financial reporting
Our efforts will ensure that the management information system
specifications developed for this maintenance program are such that the
system is capable of future networking to tie into the above referenced
Citibus operations. Specifications will be developed and submitted to
Citibus for comment and then a final specification package will be submitted
for reproduction by the procurement department.
Products: Recommendation of specifications for a micro -computer based
management information system for Citibus maintenance
Identify Potential Management Information System Vendors
and Serve as Advisor to the Citibus Selection Committee
Upon approval of the computer system specifications, the market place will
be surveyed for the availability of hardware and software for an automated
fleet management system which meets the detailed specifications. A list of
potential vendors will be developed and submitted to the Citibus Selection
Committee for review. The LKC Consulting Service consultant team will then
serve as advisor to the Citibus Selection Committee in the process of review
and selection of a vendor. As required by Citibus, a period of 60 days will
be allowed after approval of the computer system specifications for
selection of the hardware and software vendors.
Products: List of potential venders of information system hardware/software;
Serve as advisor to Citibus Selection Committee
Review Computer System Implementation and Training Plan
The computer system implementation and training plan of the selected
vendor(s) will be reviewed in light of the needs of the maintenance
personnel. The project team will recommend any necessary revisions.
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The consultant team will act as liaison between Citibus and the system
vendor(s) to ensure an adequate plan is adopted. Project personnel will
supervise system implementation and the transference of manual records to
the computer system.
Product: Recommendations for system implementation and training plan
Oversight for installation of system and transference of
maintenance records to the computer system.
Final Task Product
We will produce a Maintenance Policy and Procedure Manual incorporating the
approach, analysis and recommendations from each work item. The manual will
provide a more efficient and effective maintenance program for Citibus and
will include management information system specifications and vendor(s)
recommendation for the management information system. Ten draft copies of
the manual will be submitted to Citibus for review and comment. Twenty
copies of the final manual incorporating all recommended modifications will
then be submitted.
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TASK 2: FARE AND CASH HANDLING ANALYSIS
The objective of this task is to provide recommendations which will provide
for an increase in farebox revenue. The current Citibus fare structure will
be evaluated with emphasis on the reliability of regulations regarding the
sale of reduced rate passes and tickets. The second phase of this task will
be a review of the cash handling procedures from cash input into the farebox
to deposit in the bank.
Review Present Fixed Route Fare Structure
The current Citibus fixed route fare structure is based on a regular fare of
$0.75 with various reduced rates available for Econocard users, students,
elderly and handicapped, and children.
Initial efforts for this task will involve analysis of the various reduced
fares available and the procedures for regulating these fare categories
(i.e., required identification or certification, renewal requirements,
etc.). The current procedures for obtaining and using a reduced rate
student Econocard are easily subject to misuse and require specific
attention.
The Econocard program will additionally be examined for the possibility of
revising to become an unlimited pass program to be renewed on a monthly
basis.
We believe a feedback mechanism must be established to consider the research
data and analysis to be gained from Task 3 - Transit Service Evaluation
before making recommendations about changes in fare structure and/or fare
media. We propose to complete critical elements of the study approach for
Task 3 on a timely basis in order to allow reflection when considering fare
revisions.
Recommended revisions in the fare structure will be accompanied by
suggestions on marketing techniques for introduction of the changes to the
public.
Product: Recommendations for revisions to fare structure and/or fare media;
Suggested marketing techniques
Review Cash Handling Procedures
All cash handling procedures for fixed routes and the demand response
service will undergo a detailed evaluation beginning with passenger deposit
of money into the farebox. Personnel from LKC Consulting will be assigned
to ride inconspicuously on -board to observe fare collection procedures and
problems.
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The farebox currently used is non -registering and requires that the money be
dropped to a plate, viewed by the operator, and then dropped to the vault.
During periods of high passenger activity, this system is not conducive to
accurate fare collection. We will observe and evaluate the fare (i.e. coins
and/or dollars required for deposit in the farebox), boarding and deboarding
procedures and problems, and we will observe and assess driver fare handling
practices.
As the funds are not available for the purchase of registering fareboxes,
fare collection accuracy will be limited, but recommendations will be made
as to possible methods to reduce fare evasion.
As requested by Citibus, the marketplace will be evaluated for
specifications and costs of registering fareboxes and we will recommend a
farebox which would best meet the cash handling needs of Citibus.
The cash handling analysis will not be limited to fareboxes, each step of
the procedure will be evaluated including the pull of farebox vaults by
service personnel and deposit within the maintenance facility, revenue
counting procedure, and cash deposit in the banking facility.
Products: Recommendations for revisions to cash handling procedures;
Specifications for registering fareboxes
Final Task Product
Ten draft copies of a technical report describing fare structure
improvements and recommended cash handling procedures will be forwarded to
Citibus for review and comment. Developed specifications for registering
fareboxes will be included as an appendix of this report. Upon
incorporation of any received suggestions, twenty final copies of the
technical report will be produced.
9
TASK 3: TRANSIT SERVICE EVALUATION AND DEMAND ESTIMATION
The Citibus Long Range Study recommended that a transit service evaluation
be undertaken as a part of the Comprehensive System Analysis. The current
routes and schedules of Citibus have not undergone a thorough evaluation in
many years. Only minor revisions have been made to the fixed route system
over the past several years although the city of Lubbock has been expanding
and changing in demographic composition and land use patterns.
Purposes of this task are to examine the current system and determine route
and schedule improvements which would provide adequate service headways for
users, to improve the pulse network for a reliable transfer center, and to
modify scheduled travel times for improved on -time performance. Additional
purposes are to evaluate transit demand with emphasis on those individuals
and areas where transit needs are currently unmet and to recommend cost
effective route modifications to meet these needs.
Data Collection
The objective of the data base compilation effort is to provide a
demographic and economic overview of the service area covering the five year
planning period of the Long Range Study. Data will be gathered with the
assistance of Citibus staff in the following areas: knowledge of the local
area; recommendation of sources of data; references of individual agency
contacts; and research, if required, into planning records of Citibus. The
types of data collected will include:
* Population demographics with the following attributes:
population
population density
age distribution
ethnic composition
households
households with no automobiles
handicapped or special need population
employment by category
household income levels
* Previous studies, transportation plans
projected population growth
highway/major arterial traffic speed and level of service
traffic counts by serial zone (may include population and
employment if a available)
* Major ridership attractors/generators including:
major employers and/or business centers
education and training facilities
medical and health facilities
shopping areas
10
* Transit demand identifiers
transit availability, convenience, reliability, comfort, and safety
parking availability and cost at major destinations
auto operation cost
land use and planned development information
Population Demographics and Socioeconomic Data
Population data will be gathered and analyzed primarily from 1980 U.S.
Census Bureau data and subsequent updates. Data will be examined on the
basis of the most detailed unit possible, but no greater than Census Bureau
tracts, segmentized when necessary. Population projections for the near
term (1990) as well as yearly projections through 1995 will be included in
the data bank for analysis. In addition to Census Bureau information
population data will be requested from the Lubbock County Council of
Governments, South Plains Association of Governments (SPAG). Bureau of the
Census reports and special studies from SPAG will be reviewed to identify
regional plans which may affect future change in the population composition.
Planning Studies
In order for us to assess potential efficiencies in the transportation
network, we must understand current transit needs, transit plans for the
future, and community plans with regard to mobility. We will review
existing transportation planning documentation -and evaluate in light of the
current and projected population composition determined above. The Citibus
Long Range Study will be thoroughly reviewed and will be addressed
throughout the study for insight into system plans. The findings of the
literature search will be reviewed in a quantitative perspective, to the
extent available, and in a qualitative perspective based upon the input of
planners, policy boards and community leaders.
Base maps of the study area will be prepared for utilization throughout the
Comprehensive Analysis.
Ma'or Attractors/Generators
For collection of information regarding major ridership attractors and
generators, we will depend on various public information agencies, published
maps and documentation, city directories and the knowledge of Citibus staff.
A listing of major employers is available from the Texas Department of
Commerce with additional information available from the Bureau of Labor
Statistics and the Texas Employment Commission. The local Chamber of
Commerce will also be able to provide information regarding employment
centers.
Contacts for identification of education and training facilities will
include administrators of independent school districts in the area, public
and private secondary school systems, local community colleges and
institutions of higher learning as well as facilities for unique education
and training programs.
11
Medical and health facilities will be determined through information
available from the South Plains Association of Governments and city
directories.
A listing of major shopping areas will depend primarily on knowledge of the
area by Citibus and planning staff members and a windshield survey.
Transit demand identifiers
While collecting the above information for use in system analysis, the
various resources will be searched to establish a database of information
which will be beneficial to determining transit demand. This background
information will be used in conjunction with actual route data and survey
information to estimate future transit demand.
While collecting population data, the project team will also collect the
following information which will be beneficial to determining future transit
demand: parking availability at major employment and shopping destinations;
land use and planned development information; and traffic counts by serial
zone (as available from local jurisdictions). Information will also be
collected from local government agencies, local research in the elasticity
of demand for parking at different charges, national studies of the cost of
operating an automobile, and local developers.
Products: Tables showing demographic population density in the service area;
Summary of area mobility plans for the future;
Tables showing commercial activity centers, major employment and
employment centers, hospitals and medical clinics; education
facilities; shopping centers; student apartments and housing for
Texas Tech and other local colleges; other transit attractors
Maps of land use patterns, population density and demographics,
attractors and generators, transit dependency (low income,
ethnicity, no auto, handicapped or special need)
Surveys
Four surveys will be conducted to obtain detailed information which will
benefit the system analysis.
* On -Board Boarding and Alighting and Operations Survey
* Transit Stop and Schedule Evaluation Survey
* Transit Rider Origin/Destination and Transfer Study
* Citibus Peer Review
In order to obtain comparable transit data from multiple routes over a
period of more than one day, the first three surveys will be conducted under
the following guidelines:
12
* The survey(s) will be conducted over a period to extend no longer
than three weeks.
* The days chosen for data collection should have a record of steady
ridership, generally Tuesday, Wednesday and Thursday are the best
days to obtain data which can be accurately compared. Weekend data
will, of course, have to be conducted on Saturday.
* The survey dates will not include any holiday, or the work day
immediately preceding or following a holiday. Holidays will be
presumed to include any day when normal business hours are not
followed at schools, universities, financial.institutions and/or
government agencies.
Boarding and Alighting and Operations Survey
A boarding and alighting survey will be conducted to cover all scheduled
runs for weekday and for Saturday for each fixed route. A route specific
survey instrument will be developed for each route with a listing of every
possible bus stop location (every intersection) along the route. The
instrument will note the location of bus stops and whether the bus stop
location is a scheduled time point. Information will then be gathered at
each stop and detailed on the survey instrument next to the appropriate
intersection including location of each stop (including traffic control and
unscheduled stops), the actual time of each stop, the actual time of each
departure, number of passengers boarding, number of passengers alighting,
and number of passengers on board. With this survey information we will be
able to determine schedule adherence (and the cause of each delay), running
time between stops. In order to calculate speed, we must also know the
distance between stops. This information may be available from Citibus.
There are 11 routes with all day service which will require the greatest
time commitment and will be the first to be surveyed. As stated above these
routes will be surveyed on Tuesday, Wednesday and Thursday periods over a
three week time span. A cadre of data collectors for the LKC project team
will ride each bus in service and use our prescribed survey instrument.
A Saturday service is operated at reduced hours on each of these routes.
Although the route is identical, Saturday service meets different transit
needs than weekday service and will therefore face different load
characteristics. In order to evaluate the Saturday load situation, each
route will also be surveyed on Saturday.
The survey results for each route will be tabulated and a graphic
representation will be prepared which illustrates the variance in vehicle
load by time and location throughout the day. The products of this survey
will illustrate the time periods of high activity and the major loading
areas along each route on weekdays and Saturdays (if applicable).
Transit Stop and Schedule Evaluation Survey
Data collection efforts for the survey of bus loads, headways and schedule
adherence at specific stops will involve data collection by our survey team
at stationary checkpoints. The checkpoints will be determined with the
13
assistance of Citibus staff and preliminary results of the on -board survey.
This survey involves evaluation of headway adherence. This will require the
positioning of data collectors at checkpoints along the route to report
transit bus arrival times by route and bus loads at that location therefore
determining actual headways and headway variances as well as to confirm
passenger loading and schedule adherence data throughout the day. The
evaluations of vehicle headways will be conducted on a weekday and Saturday
(if applicable) for each route.
The survey results for each route will be tabulated and reported.
Transit Rider Origin/Destination and Transfer Survev
On one weekday and one Saturday during the survey period, a transit rider
origin/destination and transfer survey will be conducted. The driver of
each bus trip will provide to each boarding passenger a card to record the
riders trip, origin, destination, transfers if any and route(s) and time.
On the same day all drivers will be asked to hold and return all transfer
slips collected.
From this data we will be able to construct an origin -destination and demand
profile as well as a transfer matrix. This data is critical to the fare
analysis, the estimation of transit service quality, and transit demand
estimates.
Peer Review Survev
To be able to estimate the efficiency and cost effectiveness of Citibus,
data on service characteristics and performance measures from similar
transit properties will be reviewed. Approximately ten cities will be
chosen for similarity to Lubbock and/or Citibus operations. The following
criteria will be used for selection of peer cities:
• population
* size of service area
• geographical location
* service type
• peak pullout buses
Data will be collected from each peer system on service characteristics and
performance measures. Comparable information will be collected from the
Citibus system and tabulated rankings will be developed.
Products: Tabular and graphic representation of weekday and Saturday load
factors by route and by location;
Tabular and graphic representation of weekday and Saturday stop
schedule adherence and headway characteristics;
Tabular peer comparison rankings
Origin and Destination transit users;
Transfer matrix
14
Transit Demand Estimation
Transit demand estimates will be developed based upon the demographic data
gathered during the surveys, trip information determined from the surveys
described above, and information available from the Citibus 1988 General
Population Survey and 1988 Fixed Route Bus Rider Survey.
It is our experience that transit demand is determined by the following
factors: fares, headways, route design and configuration, origin location
and density, destination (i.e., employment, medical, school), availability
of transfer locations, days of services, schedule time span, headways, speed
(or time from origin to destination, including transfers), safety, system
attractiveness (i.e., buses, cleanliness, shelters, working air-conditioning
system), and reliability. The use of transit by choice riders is not only
determined by the above listed factors, but also by parking availability and
cost at destination, traffic congestion, type of bus operating, and fare
cost versus cost of operating automobile.
The initial effort of this work item will be to determine the extent to
which current transit needs are unmet. Data collected during the initial
work item of this task will establish the physical areas of Lubbock with a
high density of possible transit users. The route network will then be
reviewed to evaluate the extent to which routing meets the transit needs of
these areas. Finally, information obtained in the 1988 General Population
Survey and Fixed Route Bus Rider Survey will be analyzed for any additional
passenger demand to be considered. Upon completion of evaluation of these
current factors, we will be able to accurately determine which areas of
Lubbock have unmet transit needs.
The current need situation gives a background for projection of future need.
Existing Citibus ridership will be examined and transit trip rates will be
developed to check reasonableness of the ridership forecasts. Ridership and
trip rate trends will be examined to determine if any trip rates should be
adjusted. Future transit demand will be determined through a comprehensive
evaluation of projected population trends and densities and by evaluation of
detailed land use plans. Yearly transit demand from 1990 through 1994 will
be determined. The transit demand for each year will be analyzed and future
route network needs will be established. Ridership forecasts will be
accompanied by a plan for estimation of required route revisions/additions,
facility needs, bus miles, route miles and the number of vehicles required
to satisfy the projected demand. Ridership forecasts will establish future
vehicle requirements and therefore the capital financing requirements for
Citibus.
Products: Detail of current transit needs;
Projected transit demand
15
Recommend Route Structure Modification
Developing route structure modifications will require an exhaustive analysis
of the existing system. A profile will be prepared for each route which
includes the following information:
* physical description (path followed, trip length)
* major attractors and generators served
• number of buses (peak, base, Saturday)
* frequency of service
* peak variations
* base variations
* ridership (average weekday, average Saturday)
* performance (revenue to cost ratio, revenue/passenger mile,
revenue/vehicle mile, passengers/mile, passengers/hour)
* route specific driver comments
* route specific staff comments
* transfer center efficiency
* area demographics
* ridership survey data and findings (speed, headways, running times)
* highway and street condition
In gathering the information necessary for complete project profiles we will
depend largely on the FY1988-89 Citibus Technical Study, the current route
system map, and interviews with Citibus drivers and staff.
The route profiles will undergo thorough analysis and performance measure
rank analysis will be conducted. We will assess each routes performance and
ability to satisfy identified travel characteristics and service needs. We
will then evaluate the pulse relationship of the entire route structure and
assess the need for operational revisions to the pulse transfer system.
We will analyze the route structure in the urban areas based on the
established 1/4 mile walking distance to a bus stop. In addition, we will
recommend other service plan standards to consider for transit structure in
less dense residential and suburban areas.
Detailed recommendations for modification will be developed with an emphasis
on cost effectiveness improvements which will meet budget guidelines. An
implementation plan will be developed for the recommended revisions and each
revision will be evaluated and estimated cost, revenue and performance will
be established. At a minimum we will establish additional service hours,
schedules, headways, route alignments, turnaround points and transfer
interface.
A graphic representation of each route will be developed which illustrates
specific route changes and a system map representing area -wide revisions
will be developed.
The final work effort of this task will involve developing recommendations
for a marketing strategy specific to area needs for utilization in informing
the public of route modifications.
16
Products: Route profiles;
Recommendations for route and service modifications;
Route and system graphics illustrating modifications;
Marketing strategy for implementation of modifications
final Task Product
All survey results, transit demand projections and recommended route
modifications will be compiled into a technical report. The graphic route
maps and a camera ready system map will be included as an appendix to this
report. Ten copies of the draft technical report will be forwarded to
Citibus for comment. Upon incorporation of any recommended changes, twenty
final copies of the report will be produced.
17
TASK 4: ALTERNATIVE FINANCIAL AND OPERATIONAL SCENARIOS
Comparisons of financial and performance data will be developed for Citibus
transit operations each fiscal year 1990 through 1994. Three scenarios will
be developed for analysis of the financial and performance comparisons.
* Scenario I: Constant funding level and revenue
* Scenario II: Decreased funding level and revenue
* Scenario III: Improved funding level and revenue
For each scenario, financial and operational forecasts will be developed
which take into account economic cycles, transit costs, revenue
availability, and private sector participation. An operational plan with a
contingency implementation strategy for necessary revisions will be
developed for each scenario.
Final Task Product
Ten copies of a five year financial and operational plan under three
different funding scenarios will be forwarded to Citibus for review and
comment. Upon incorporation of received comments, twenty final report
copies will be produced.
18
TASK 5: FINAL REPORT AND EXECUTIVE SUMMARY
This task is to produce the final report which will be a compilation of the
technical reports and recommendations completed at the end of each previous
task. An executive summary giving a comprehensive overview of the study and
recommendations will also be prepared for the purpose of public
distribution. Fifteen copies of the draft final report and draft executive
summary will be forwarded to Citibus for review and comment. We will review
and respond to any requests for modifications and discuss the final
appropriate comments with Citibus staff before printing. Thirty copies of
the final report and final executive summary will be produced and forwarded
to Citibus.
19
EXHIBIT B
CITIBUS COMPREHENSIVE SYSTEM ANALYSIS
LKC CONSULTING SERVICES TEAM COST PROPOSAL
I Fully it
II I I I ( 11 Total I Labor 1Burdenedl(
Study Team 11 Task I (Task II (Task IIII Task IV I Task V 11 Hours I Direct I Labor 11
-------------------- I1-------- 1-------- i-------- 1--------- 1--------- 11-------- 1--------- I --------II
LKC Consulting II i I I I II I II
L. Cherrington I1 8 1 12 I 52 i 16 1 16 11 104 I $2,808 I $7,152 11
II I I I I II I I II
R. Chaka II i I 20 I 4 I I1 24 ( $600 I $1,222 II
II I I I I it I I II
B. Koslov 11 1 16 I 20 1 16 I 4 11 56 I $1,400 1 $2,851 II
II I i I I II I I II
G.Roark it 24 i I I i II 24 I $600 1 $1,222 II
II I I I I II I I II
R. Balandran I1 1 4 I 60 I I 8 11 72 $1,440 1 $2,933 11
II I I I I II I I II
S. Pybus 11 24 I 10 1 140 I 20 I 16 11 210 1 $2,940 1 $5,988 II
II I I f I II I I it
Student Interns II I I 478 1 I II 478 I $3,107 1 $6,328 it
II I I I I II I I II
Fleet Maintenance 11 I I I I II I I II
R. Drake 1) 88 I 1 I I 8 11 96 i $2,496 I $6,452 11
II I i I I II i I II
D. Leidy 11 196 i 1 1 1 11 196 1 $4,312 1$11,147 11
II I I I i fl I I II
M. Kilpatrick Group II I I 1 I II I I II
M. Kilpatrick II 148 I I 1 8 11 156 1 $5,087 1$12,871 11
If I I I I II I I II
-------------------- 11-------- I-------- 1-------- 1--------- I--------- li-------- 1--------- --------
Hours by Task 1) 488 1 42 1 770 ( 56 I 60 11 1416 1 $24,790 1$58,166 11
Labor Direct 11$12,578 1 $944 1 $8,671 1 $1,212 1 $1,385 11$24,790 1
-------------------- 11-------- I -------- I -------- I --------- I --------- 11-------- I
TOTAL LABOR 11$31,728 1 $2,088 1$18,377 1 $2,689 1 $3,284 11$58,166 1
II- I I I I II i
Travel 11 $608 1 $0 1 $912 1 $152 1 $304 11 $1,976 i
Per Diem II $935 I $0 1 $1,170 I $170 1 $170 11 $2,445 I
Rental Car (( $350 I $0 ( $400 1 $50 1 $100 11 $900 1
----------------- ---11-------- I -------- I -------- I --------- I --------- 11-------- I
Direct Expense 11 $317 i $63 I $551 1 $81 ( $164 (1 $1,176 1
-------------------- 11-------- 1-------- 1-------- 1--------- i--------- 11--------I
G & A Expense 11 $111 I $3 ( $152 1 $23 1 $37 11 $325 1
II==1 I I I II I
TOTAL by TASK 11$34,049 1 $2,154 1$21,562 1 $3,164 1 $4,059 11$64,988 ITOTAL
GRANTEE: City of Lubbock
PROJECT NUMBER:
CONTRACT NUMBER:
DESCRIPTION
Planning
Capital
Operating
TOTAL
ATTACHMENT A
PUBLIC
TRANSPORTATION CONTRACT
BUDGET SUMMARY
FEDERAL
% STATE %
LOCAL
% TOTAL
S 100,000.00
80 S 16,250.00 13
S 8,750.00
7 $125,000.00
-0-
.0-
-0-
-0-
$1,130,000.00
50 $180,000.00 8
$950,000.00
42 $2,260,000.00
$1,230,000.00
$196,250.00
$958,750.00
$2,385,000.00
PROJECT BUDGET
For the Period: October 1, 1989 to September 30, 1990
Transit Operator: City Transit Management Company, Inc.
Designated Recipient: City of Lubbock, Texas
(1) Contract Costs
Labor $1,202,500
Fringe Benefits 525,550
Services 333,150
Materials 514,630
Utilities 49,790
Casualty & Liability 112,650
Taxes 48,880
Miscellaneous 101,900
Interest Expense 5,950
TOTAL OPERATING COSTS $2,895,000 $2,895,000
(2) Less Eliminations Non -Mass
Transportation Expenses
Technical Studies
$125,000
TOTAL ELIMINATIONS
$125,000
$125,000
(3)
Eligible Operating Expenses
$2,770,000
(4)
Less Farebox Revenue
$510,000
(5)
Net Project Costs
$2,260,000
(6)
Local Share
City of Lubbock
$646,360
State Funding
180,000
University Student Funds
292,850
Guarantee (United Shopper)
10,790.
TOTAL LOCAL SHARE
$1,130,000
$1,130,000
(7)
Net Expenses Advance on Operations
Before Applying UMTA Funds
$1,130,000
(8)
UMTA Funds Requested
$1,130,000
Prepared by: John L. Wilson
Title: General Manager
Date: May 4, 1989
Section 9 Program Budget
Urbanized Area: Lubbock, Texas
Designated Recipient: City of Lubbock
Grantee: City of Lubbock
A. Planning
FY 1989-90 Technical Studies
Federal Share (80)
Local Share (20%)
8. Operating
FY 1969-90 Operating Assistance
Federal Share (50%)
Local Share (50%)
C. TOTAL FEDERAL FUNDS REQUESTED
grant\opbud.wkl
$125,000
100,000
25,000
$2,260,000
1,130,000
1,130,000
$1,230,000
BUDGET INFORMATION
GRANTEE: The City of Lubbock
PROJECT BUDGET
LINE ITEM
Personnel
Fringe Benefits
Equipment
Contractual
TOTAL
SUMMARY TASK BUDGET
TECHNICAL ACTIVITY
TOTAL
$ 30,000
6,000
15,000
74,000
$125,000
Review of Citibus' Cash Handling Procedures: $ 7,500
The comprehensive review will include a fare
analysis, with the intent of creating a ten
percent increase in farebox revenues; an on-
board security check to identify potential
problems with both fixed route and DRS fare
handling procedures; review of in-house
procedures for receiving and depositing cash;
and specifications for registering fareboxes.
This portion of the study will be conducted by
a consultant; the project budget includes the
development of a RequestforProposal.
Comprehensive Analysis of- the Maintenance $15,000
Department:
The review will include recommendation on the
fleet and equipment; staffing levels and staff
development; and facility improvements. This
portion of the study will be conducted by a
consultant; the project budget includes the
development of a Request for Proposal.
Analysis of the Demand Response Service: $40,000
This analysis will include reviewing the
overall efficiency of the system and making
recommendation for improvements and
preparation of specifications for a management
information system to assist in dispatching.
The project also includes the purchase and
installation of the management information
system and training for personnel who will use
the system. This portion of the study will be
conducted by a consultant; the project budget
includes the development of a Request for
Proposal.
Comprehensive Operational Analysis: $35,000
This study will include a complete on -board
study of all the routes in the system, and a
series of implementable recommendations for
operational improvements in the system.
Citibus' fixed routes have not been
substantially changed since 1979, and it is
likely that changes to improve operational
efficiency can result in increased utilisation
,of the system. The project is to include
design easily -read route and schedule
information and the production of the camera-
ready art for new route maps and schedules.
This portion of the study will be conducted by
a consultant; the project budget includes the
development of a Request for Proposal.
Safety/Drug Control Planning: $ 5,000
In order to maintain compliance with Federal
rules on the control of drug use in transit
operations, Citibus will develop and fully
implement a program which includes the
following components: collection and testing
procedures; chain of custody and
confidentiality; random tests, employee
training; assistance and rehabilitation; and
local legal and regulatory requirements.
Alternative Financial and Operational Scenarios: s 7,500
Maintain a five year financial plan and an
operations contingency plan. .The financial
plan defines the amount of resources required
to continue the current level of service in
the future. The contingency plan provides an
implementation plan in the event of a
reduction in or loss of federal operating
assistance. Identification of new funding
sources and -proposed service. level changes
would include appropriate private sector
participation. In addition, the plan will
include analyses of existing and potential
revenue sources reflecting long term
availability, sensitivity to economic cycles,
and other factors; forecasts of baseline
transit costs (capital, operating,
maintenance, and modernization) for assistance
in making service and investment decisions.
Monitor System and Service Development: 6,000
Conduct an on -going program of monitoring and
evaluating the efficiency of the system's
route and schedule, maintenance, and
management's'. performance. Periodic
comprehensive analyses and special, one-time
projects/studies will complement the on -going
program.
Maintenance of Eligibility: S 4,000
Prepare and/or coordinate activities in the
areas of: Title VI Certification,
Disadvantaged Business Enterprise
Participation, Section 504, FY 1991's Unified
Work Program and Transportation Improvement
Plan.
Training and Professional Development: S 5,000
This program will allow Citibus' management
staff and operations and maintenance personnel
to attend seminars, schools, training
sessions, and conferences to further their
education and professional development.
PROJECT FINANCING
Federal Grant (80%) $100,000
Local Share (20%) 25,000
TOTAL S125,000
---
CASH DISBURSEMENT SCHEDULE
FY 1990 First
Quarter
$30,625
Second
Quarter
55,625
Third
Quarter
25,625
Fourth
Quarter
13,125