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HomeMy WebLinkAboutResolution - 5470 - Agreement - Xerox Corporation - Equipment Purchase & Maintenance - 04_24_1997RESOLUTION NO.54 Item #26 April 24, 1997 BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock BE and is hereby authorized and directed to execute for and on behalf of the City of Lubbock an Equipment Purchase and Maintenance Agreement in the amount of $71,400.00, with Xerox Corporation. Said agreement is attached hereto and incorporated in this Resolution as if fully set forth herein and shall be included in the minutes of the Council. Passed by the City Council this 74t-h day of Aril 1997. WINDY SIMAY-OR ATTEST: Ka ie Darnell, City Secretary APPROVED AS TO CONTENT: Sharlett Chowning, Information S ices Manager APPROVED AS TO FORM: Linda L. Chamales, Supervising Attorney RESOLUTION NO.5470 Item #26 April 24, 1997 AMENDMENT TO XEROX ORDER AGREEMENT THIS AMENDMENT TO XEROX ORDER AGREEMENT ("Amendment") between the City of Lubbock ("Customer") and Xerox Corporation ("Xerox') amends the Xerox Order Agreement ("Agreement'), dated , 1997 between the parties. WHEREAS, Customer and Xerox desire to provide certain modification to the Agreement. NOW, THEREFORE, in consideration of the foregoing and the mutual promises hereinafter set forth, the parties hereto agree as follows: 1. The State and Local Government General Terms and Conditions (Issue Date - July 1, 1996) to the Agreement is amended to add Section 19 to read as follows: 19. ACCEPTANCE TESTING: Following installation of all system hardware, software, and services (forms conversion), operational tests shall be performed by City personnel to verify proper operation of the system. Final acceptance of the system requires that all forms are converted and will be 10 days after satisfactory use by the City. Converted forms will be provided by Xerox within 30 days of the equipment installation. 2. Except as specified herein, the Agreement shall remain as stated. In the event of a conflict between the terms and conditions of the Agreement and this Amendment, the Amendment shall control. IN WITNESS WHEREOF, duly authorized representatives of Customer and Xerox have executed this Amendment. CI UB CK ` By. Windy S' ton, Mayor A ST• City Secretary -,KayTamell,, AP4, OVED,. JO CONTENT: harlett Chowning, Info: 'vices Manager APPROVED AS TO FqRlyL Linda L. Chamales, Assistant City Attorney XERO CORPOI TION By. Name: e-j-rV Title: Date: i XEROX Effective July 1, 1996 (Supersedes None) State and Local Government General Terms and Conditions (APPLICABLE TO COPIER, DUPLICATOR, DOCUTECH PUBLISHING SERIES, ENGINEERING SYSTEMS, PRINTING SYSTEMS, DOCUMENT SYSTEMS, ELECTRONIC TYPEWRITER AND FACSIMILE PRICE LISTS. IF INCONSISTENCIES EXIST BETWEEN THESE GENERAL TERMS AND CONDITIONS AND TERMS AND CONDITIONS CONTAINED IN THE TRANSACTION SECTIONS BE. PURCHASE, RENTAL, FSM, ETC.] OF THIS PRICE LIST, THE LATTER TERMS AND CONDITIONS WILL PREVAIL. IF INCONSISTENCIES EXIST BETWEEN THE TRANSACTION SECTIONS AND THE PRICE LIST, PRICE LIST SHALL PREVAIL. 1. TOTAL SATISFACTION GUARANTEE. If you are not totally satisfied with any Xerox Equipment ordered under this Agreement, Xerox will, at your request, replace it without charge with an identical model or a machine with comparable features and capabilities. This Guarantee will be effective for 3 years following Equipment delivery, unless the Equipment is financed by Xerox for more than 3 years, in which event it will be effective during the entire term of Xerox financing. This Guarantee applies only to Equipment which has been continuously maintained by Xerox or its authorized representatives, and is not applicable to Equipment damaged or destroyed due to an Act of God. 2. PRODUCTS. The term "Products" shall refer collectively to the Equipment (including Options and Accessories), Software and Supplies ordered under this Agreement. You represent that the Products will not be used primarily for personal, household or family purposes. Equipment ordered under this Agreement will be one or more of the following: (a) "Newly Manufactured," which means it has been factory produced to product operating specifications, and contains new, reprocessed and/or recovered parts that meet product specifications; (b) "Remanufactured," which means it has been factory produced and disassembled to a Xerox predetermined standard, and contains new, reprocessed, and/or recovered parts that meet product specifications; (c) "Factory Produced New Model," which means it has been newly serialized with new features and/or functions, has also been disassembled to a Xerox predetermined standard, and contains new, reprocessed and/or recovered parts that meet product specifications; (d) "In -Place," which means it has been installed on your premises pursuant to a Xerox Order Agreement for Equipment Rental at the time you enter into this Agreement; and (e) "Previously Installed," which means it has been previously installed and operated. 3. INSTALLATION DATE. The "Installation Date," which governs when certain terms and conditions become effective, is defined as follows: For Equipment installed by Xerox, the Installation Date will be the date Xerox determines the Equipment to be operating satisfactorily as demonstrated by successful completion of diagnostic routines or, upon your written request relative to Purchased Equipment or Leased Equipment, the delivery date of such Equipment. For Equipment designated as "Customer Installable," the Installation Date will be the Equipment shipment date, except if otherwise specified on the applicable Price Lists or elsewhere in this Agreement. For changes to price plans or purchase of In -place Equipment, the Installation Date will normally be the date this Agreement is signed, except if software or hardware changes are necessary to effect proper billing, in which case the Installation Date will be the date those changes are complete. For Maintenance Services, the Installation Date will be the day following expiration of any express warranty period if this Agreement is signed prior to such expiration. If this Agreement is signed on or after such expiration, the Installation Date will be the date this Agreement is signed. 4. CREDIT HISTORY. Even if the Products ordered under this Agreement have been delivered, Xerox may, within 60 days following its acceptance of this Agreement, revoke that acceptance upon written notice if your credit approval has been denied. Xerox may at any time request, and you agree to promptly furnish, a copy of your latest audited fiscal year-end financial statement. S. PAYMENT. Invoices are payable Net- 30 days. You shall pay to Xerox all applicable state and local taxes. These taxes include, but are not limited to, sales and use, rental, excise, gross receipts and occupational or privilege taxes. Exemption from tax payment will be allowed upon presentation of applicable state and/or local proof of exemption. 6. DELIVERY, RELOCATION AND RETROFITS. You will be responsible for any unusual charges required for on -site delivery or removal. If Xerox is unable to deliver any Products through no fault on your part, your exclusive remedy shall be to terminate this Agreement under Paragraph 10. You must notify Xerox prior to relocating any Product as to which Xerox is providing services or support, or has a security interest. You will permit Xerox to install, at no cost to you and at no charge to Xerox, all Equipment retrofits designated by Xerox as mandatory. 7. BASIC SERVICES. This Section describes the basic services provided by Xerox for Purchased Equipment covered under an express warranty and for Rental Equipment and Leased Equipment ("Basic Services'. Page 1 of 3 65315SL - 96/97 No Text issue Saxe January 1,1995 GENERAL TERMS AND CONDITIONS 1. TOTAL SATISFACTION GUARANTEE. If you arenot totally satisfied with any Xerox Equipment ordered under this Agreement, Xerox will, at our request, replace it without charge with an identical model or at the option of Xerox, with a machine with comparable features and capabilities. This Guarantee will be effective for 3 years following Equipment 8elivery, unless the Equipment is financed by Xerox for more than 3 years, in which event it will be effective during the entire term of Xerox financing. This Guarantee applies only to Equipment which has been continuously maintained by Xerox or its authorized representatives under a Xerox express warranty or Xerox Maintenance plan, and is not applicable to Equipment damaged or destroyed due to an Act of God. 2. PRODUCTS. The term 'Products" shall refer collectively to the Equipment (including Options and Accessories), Software and Supplies ordered under this Agreement. You represent that the Products will not be used primarily for personal, household or Tamily purposes. Equipment ordered under this Agreement will be one or more of the following: (a) "Newly Manufactured, which means it has been factory produced to product operating specifications, and contains new, reprocessed and/or recovered parts that meet product specifications; (b) "Remanufactured," which means it has been factory and disassembled to a Xerox predetermined standard, and contains new, reprocessed, and/or recovered part that meet product specifications; (c) "Factory Produced New Model which means it has been marketed as such for no more than 3 years has been newly serialized with new features and/or functions, has been disassembled to a Xerox predetermined standard, and contains new, reprocessed and/or recovered parts that meet product specifications; (d) "In -Place " which means it has been installed on our premises pursuant to a Xerox Order Agreement for Equipment Rental at the time you enter into this Agreement; and (e) "Previously Instaned," which means it has been previously installed and operated. 3. INSTALLATION DATE. The "Installation Date "which governs when certain terms and conditions become effective, is defined as follows: For Equipmenj installe by Xerox the Installation bate will be the date Xerox determines the Equipment to be operatingsatisfactorily as demonstrated by successful camp etion of diagnostic routines or, upon our written request relative to Purchased Equipment or eased Equipment, the delivery date of such Equipment. For Equipment designated as "Customer Installable," the Installation Date will be the Equiment shipment date, except IT otherwise speuff°ied on the applicable Price Lists or elsewhere in this Agreement. For changes to price plans or purchase of In -place Equipment, the Installation Date will normal be the date this Agreement is signed, except if software or hardware changes are necessary to effect proper billing in which case the Installation ate will be the dafe those changes are complete. ,For Maintenance Services, the Installation Date will be the as following expiration of any express warranty period if this Agreement is signed prior to such expiration. If this Agreement is signed on or after such expiration, the Installation Date will be the date this Agreement is signed. 4. CREDIT HISTORY. Xerox may conduct an investigation of your credit history. Even if the Products ordered under this Agreement have been delivered, Xerox may, within 60 days ,following its acceptance of this Agreement, revoke that acceptance upon written notice i our credit approval has been denied. Xerox may at anytime request, and you agree to promptly furnish, a copy of your latest audited fiscal year-end7inancial statement. S. PAYMENT. Invoices are payable upon receipt. You shall pay to Xerox all applicable state and local taxes. These taxes include, but are not limited to saler, and use, rental excise gross receipts and occupational or privilege taxes. Exemption from tax payment will be allowed upon presentation of applicable state and/or local proof of exemption. 6. DELIVERY, RELOCATION AND RETROFITS. You will be responsible for any unusual charges required for on -site delivery or removal. If Xerox is unable to d liver any Products through no fault on your part, your exclusive remedy shall be -to terminate this Agreement under Paragraph 10. You must not J Xerox prior to relocating any Product as to which Xerox is providing services or support, or has a security interest. You will permit Xerox to instal', at no cost to you and at no c arge to Xerox, all Equipment retrofits designated by Xerox as mandatory. 7. BASK SERVICES. This Section describes the basic services provided by Xerox for Purchased Equipment covered under an express warranty and for Rental Equipment and Leased Equipment ("Basic Services'). A. REPAIRS AND PARTS. Xerox will make all necessary adjustments and repairs to keep the Equipment in good workinorder. Parts required for repair may be recovered or reprocessed, and replaced parts will become the property of Xerox at its option. Any developer used in the Equipment may be installed and removed only by Xerox and, upon removal, will become Xerox property. B. HOURS EFCLUSIONS AND RELEASES. Basic Services will be provided during Xerox' established service availability hours and only within areas openedfor repair service within the United States and its territories and possessions. Excluded from Basic Services are repairs caused other than by normal wear and tear or by defects in material or workmanship. You will implement the most recent releases of operating system software to enable Xerox to properly maintain the Equipment. C. INSTALLATION SITE AND ACCESS. The Equipment installation site must at all times conform to Xerox' published space, electrical, and nvironmental requirements. You will provide, at no charge to Xerox, access to the Equipment and to a telephone, and adequate storage space or a reasonable quantity of replacement parts. D. ALTERATIONS AND SAFETY. If you make an alteration, attach a device, or utilize a supply item that, in Xerox' judgment, increases the cost of BasicServi4es, Xerox will either propose an additional service charge, or request that the Equipment be returned to its standard configuration or that use of the supply item be discontinued. You must either accept the proposal or comply with the request within 5 days. If Xerox believes that an alteration, attachment, or suppply item affects the safety of Xerox personnel or Equipment users, Xerox will notify you of the problem and may withhold Basic Services until tf�e problem is remedied. E. REMEDY. If Xerox is unable to maintain Equipmentin good working order under the conditions described above, Xerox will, as your exclusive remedy replace the Equipment with either an identical product or another product that provides equal or greater capabilities at the option of Xerox. In the case of Xerox Engineering Systems Equipment if Xerox is unable to provide a replacement product under this Paragraph, Xerox shall, as your exclusive remedy, pay you an amount equal to the trade-in value of the Equipment. If a replacementproductis provided under this Paragraph, there wilt be no additional Equipment charge, nor will there be an additional Basic Services charge for the remainder of the then current term of those Basic Services. If you on finally purchased the Eqquipment, the replacement product wTl become your property, and the original Purchased Equipment Xerox' property, Wee and clear of all non -Xerox liens, security interests or encumbrances. F. METER READINGS. If Xapplicable you will provide accurate and timely meter readings at the end of each applicable billing period in the manner prescribed by Xerox. erox shall have access to. the Equipment to monitor the meter readings. If meter readings are not received in a timely manner, Xerox may obtain them electronically or by other means; or may estimate them. 8. WARRANTY DISCLAIMER. WITH RESPECT TO PRODUCTS, XEROX DISCLAIMS THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND FOLLOWING THE EXPIRATION OF ANY EXPRESS WARRANTY, XEROX DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY. 9.- INTELLECTUAL PROPERTY INDEMNITY. Xerox will defend you from, and pay any ultimate judgment for, infringement in the United States by Products of any patent, trademark, trade secret, protected semiconductor chip mask work or co yright, if you promptly notify Xerox in writing- of any alleged infringement, allow Xerox to defend, and cooperate with Xerox in the defense. Aerox is not responsible for any non -Xerox lifigation expenses or settlements, unless Xerox a qrees to them in writing: To avoid potential infringement even if not alleged, Xerox ma at its option and at no charghe to you, obtain a license, modify, substitute an equivalent of, or repurchase Products. If none of the foregoing is feasif;le, Xerox will refund the purr ase price (less the reasonable rental value for the period the returned Equipment was available to you for usel and/or any Software license fees and will pay for any reasonable removal.and transportation charges. Xerox is not liable for any infringement due to'Products being made or modified (by Xerox orothers, including you) to your specifications, or being used or sold in combination with products not provided by Xerox. Xerox has no other liability for infringement or any damages therefrom. 10. BREACH AND ATTORNEYS FEES If either party fails to cure a material breach within 10 days following a written notice of breach by the other party, the other party may upon written notice either (a) terminate this Agreement or (b) suspend its performance under this Agreement and/or under any related Agreement. in any action to enforce this Agreement, the prevailing party shall be entitled to recover its costs and expenses, including reasonable attorneys fees. 11. LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY SPECIAL INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES IN ANY WAY ARISING OUT OF OR RELATING TO THIS AGREEMENT, WHETHER YHE CLAIM ALLEGES TO TIOUS CCONDUCT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY. 12. ASSIGNMENT. Without the prior written consent of Xerox, which shall not be unreasonably withheld, you may not assign any of your rights or obliggations under this Agreementt, or resell, lease, lend or permit a lien or encumbrance of any kind against any Equipment for which you have not yet obtained title free and clear of any Xerox security interest. 13. ENTIRE AGREEMENT. Thi Agreement, including the terms and conditions contained on any applicable Price Lists, constitutes the entire agreement as to its subject matter, an( supersedes all prior and contemporaneous oral and written agreements as to such subject matter. In the event of an inconsistency between the terms and conditions specified on any Price List and those otherwise contained in this Agreement, the former shall control. Any terms and conditions on any ordering documents you may issue shall be of no force or effect. General Form # 50900 (January 1,1995) XEROX Effective Juty 1, 1996 (Supersedes None) A. REPAIRS AND PARTS. Xerox will make all necessary adjustments and repairs to keep the Equipment in good working order. Parts required for repair may be recovered or reprocessed, and replaced parts will become the property of Xerox at its option. Any developer used in the Equipment may be installed and removed only by Xerox and, upon removal, will become Xerox property. B. HOURS, EXCLUSIONS AND RELEASES. Basic Services will be provided during Xerox' established service availability hours and only within areas opened for repair service within the United States and its territories and possessions. Excluded from Basic Services are repairs caused other than by normal wear and tear or by defects in material or workmanship. You will implement the most recent releases of operating system software to enable Xerox to properly maintain the Equipment. C. INSTALLATION SITE AND ACCESS. The Equipment installation site must at all times conform to Xerox' published space, electrical, and environmental requirements. You will provide, at no charge to Xerox, access to the Equipment and to a telephone, and adequate storage space for a reasonable quantity of replacement parts. D. ALTERATIONS AND SAFETY. If you make an alteration, attach a device, or utilize a supply item that, in Xerox' judgment, increases the cost of Basic Services, Xerox will either propose an additional service charge, or request that the Equipment be returned to its standard configuration or that use of the supply item be discontinued. You must either accept the proposal or comply with the request within 5 days. If Xerox believes that an alteration, attachment, or supply item affects the safety of Xerox personnel or Equipment users, Xerox will notify you of the problem and may withhold Basic Services until the problem is remedied. E. REMEDY. If Xerox is unable to maintain Equipment in good working order under the conditions described above, Xerox will, as your exclusive remedy, replace the Equipment with either an identical product or another product that provides equal or greater capabilities, at the option of Xerox. In the case of Xerox Engineering Systems Equipment, if Xerox is unable to provide a replacement product under this Paragraph, Xerox shall, as your exclusive remedy, pay you an amount equal to the trade-in value of the Equipment. If a replacement product is provided under this Paragraph, there will be no additional Equipment charge, nor will there be an additional Basic Services charge for the remainder of the then current term of those Basic Services. If you originally purchased the Equipment, the replacement product will become your property, and the original Purchased Equipment Xerox' property, free and clear of all non -Xerox liens, security interests or encumbrances. F. METER READINGS. If applicable, you will provide accurate and timely meter readings at the end of each applicable billing period in the manner prescribed by Xerox. Xerox shall have access to the Equipment to monitor the meter readings. If meter readings are not received in a timely manner, Xerox may obtain them electronically or by other means, or may estimate them. 8. WARRANTY DISCLAIMER. WITH RESPECT TO PRODUCTS, XEROX DISCLAIMS THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND NON -INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, AND FOLLOWING THE EXPIRATION OF ANY EXPRESS WARRANTY, XEROX DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY. 9. INTELLECTUAL PROPERTY INDEMNITY. Xerox will defend you from, and pay any ultimate judgment for, infringement in the United States by Products of any patent, trademark, trade secret, protected semiconductor chip mask work or copyright, if you promptly notify Xerox in writing of any alleged infringement, allow Xerox to defend, and cooperate with Xerox in the defense. Xerox is not responsible for any non -Xerox litigation expenses or settlements, unless Xerox agrees to them in writing. To avoid potential infringement, even if not alleged, Xerox may, at its option and at no charge to you, obtain a license, modify, substitute an equivalent of, or repurchase Products. If none of the foregoing is feasible, Xerox will refund the purchase price (less the reasonable rental value for the period the returned Equipment was available to you for use) and/or any Software license fees, and will pay for any reasonable removal and transportation charges. Xerox is not liable for any infringement due to Products being made or modified (by Xerox or others, including you) to your specifications, or being used or sold in combination with products not provided by Xerox. Xerox has no other liability for infringement or any damages therefrom. 10. BREACH AND ATTORNEYS FEES. If either party fails to cure a material breach within 10 days following a written notice of breach by the other party, the other party may upon written notice either (a) terminate this Agreement or (b) suspend its performance under this Agreement and/or under any related Agreement. In any action to enforce this Agreement, the prevailing party shall be entitled to recover its costs and expenses, including reasonable attorneys fees. Page 2 of 3 65315SL - 96197 XEROX Effective July 1, 1996 (Supersedes None) 11. LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES IN ANY WAY ARISING OUT OF OR RELATING TO THIS AGREEMENT, WHETHER THE CLAIM ALLEGES TORTIOUS CONDUCT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY. 12. ASSIGNMENT. Without the prior written consent of Xerox, which shall not be unreasonably withheld, you may not assign any of your rights or obligations under this Agreement, or resell, lease, lend or permit a lien or encumbrance of any kind against any Equipment for which you have not yet obtained title free and clear of any Xerox security interest. 13. PRICES FIRM: Unless otherwise specified herein, all prices shown herein are firm and are not subject to escalation during the Price List period. All rental prices are those in effect as of the date of Equipment installation (not the date of order). This installation date is defined as the date Xerox determines Equipment to be operating in accordance with Xerox standards as demonstrated by Xerox successfully running diagnostic routines and is ready for Customer use. The purchase price shall be that which is in effect on the date an order is received by Xerox. If, however, Customer fails to accept delivery within 60 days of Xerox' quoted delivery date, charges will be based upon the Price List in effect upon Equipment installation. The Full Service Maintenance Rates are those in effect upon the date of commencement of the Full Service Maintenance Agreement (not the date of order). 14. GEOGRAPHIC SCOPE OF PRICE LISTS: The geographic scope of these Price Lists is the forty-eight (48) contiguous states, District of Columbia, Alaska, Puerto Rico, Hawaii, Virgin Islands, Western Pacific Territories and American Samoa. Xerox reserves the right not to accept orders requiring installation or service in those areas which are remote or not readily or adequately serviced by Xerox. IS. CORRECTIONS/ERRORS: Any corrections to this Price List which are issued during the Price List Period shall be made a part hereof, including but not limited to Price List updates which are issued to correct errors within this Price List and/or subsequent updates. 16. PRICE LIST CANCELLATION: These Price Lists may be cancelled in whole or in part by Xerox, with 30 days prior written notice. Such cancellation will not affect Equipment already installed or orders already accepted by Xerox. 17. TECHNICAL SUBSTITUTION: Xerox reserves the right to substitute for any component(s) within a Market Code configuration a similar product(s) of equal or greater capability. 18. OBLIGATION OF (RENTAL OR MAINTENANCE) FUNDS: Xerox is not obligated to monitor the use of machines to insure that billings do not exceed the amounts shown on purchase orders. Consequently 'not to exceed', or other spending limitations shown on any purchase order shall not be binding on Xerox. Page 3 of 3 65315SL - 96/97 XEROX Effective July 1, 1996 (Supersedes None) State and Local Purchase Terms and Conditions The following Purchase Terms and Conditions are in addition to the General Terms and Conditions. 1. TITLE AND RISK. For Equipment purchased outright, the title will pass to you upon payment in full and the risk of loss will pass to you upon the Installation Date. 2. WARRANTY. In -Place Equipment is sold on a strict "AS IS, WHERE IS" basis, without any warranty. If an express warranty period for Purchased Equipment other than In -Place is specified in the applicable Price List or elsewhere in this Agreement, it will apply only to you and will commence upon the Installation Date. During the express warranty period, Xerox will provide the Basic Services described in Section 7 of the General Terms and Conditions and if, applicable, Software Support as provided in the Maintenance Senvice Terms and Condition, at no charge to you. Page 1 of 1 65315SL - 96/97 XEROX Effective July 1, 1996 (Supersedes None) State and Local Government Maintenance Services Terms and Conditions (Applicable to Copier, Duplicator, DocuTech, Engineering Systems, Printing Systems, Document Systems, and Facsimile price lists.) 1. DESCRIPTION OF AVAILABLE MAINTENANCE AGREEMENTS A. A.FULL SERVICE MAINTENANCE (--FSM") - FSM consists of the repair and/or replacement of parts and subassemblies to keep the Equipment in good working order as described more specifically in the General Terms and Conditions. B. SYSTEMS SERVICES (XSSA) - XSSA consists of the repair and/or replacement of parts and subassemblies to keep the Equipment in good working order as described more specifically in the General Terms and Conditions, software support for certain software, and other support services more fully described in the specific Equipment Price List Terms and Conditions. C. WHAT IS COVERED BY AN XSSA, XPPA and SSA 1. XSSA - A Xerox Systems Services Agreement includes the Equipment Services described in the General Terms and Conditions and Software Support described below. 2. XPPA - A Xerox Partnership Plan Agreement includes the Equipment Services described in the General Terms and Conditions and Software Support described below. 3. SSA - A Software Support Agreement includes Software Support as described below. D. STANDARD MAINTENANCE ("SM") - Except for photoreceptors, SM, which is an Open Market Item, consists of the repair and/or replacement of parts and subassemblies to keep the Equipment in good working order as described more specifically in the Services Provided/Exclusions/Remedy Paragraph of the State and Local Government General Terms and Conditions. (Photoreceptors for the 1020/1025/1038 products are included in the Commercial SM minimum charge.) In addition, each service call requested by the Customer shall have a per call charge at the Commercial rate in effect at the time service is rendered. Photoreceptor prices and call charge rates are contained in the applicable Commercial Price List(s). PHOTORECEPTOR PRICES AND CALL CHARGES ARE SUBJECT TO CHANGE WITHOUT NOTICE. E. NATIONAL MAINTENANCE CENTER ("NMC") - If available and the Customer chooses this option, Maintenance Services will be performed at a Xerox National Maintenance Center ("Center"). If Customer chooses to cant' Equipment into the approved Xerox Center, Customer must pick up the Equipment within a reasonable period of time after notification of repair completion. Xerox shall accept risk of loss or damage, as well as the responsibility for shipment of Equipment while in possession of or in transit from an approved Xerox Center to the Customer. If Customer chooses a Xerox Depot Maintenance Center Agreement, Customer shall deliver Equipment to a Xerox designated drop off location. Upon completion of repair, Equipment shall be returned by common carrier to the location specified by the Customer to Xerox at the time of service call placement, or to the designated drop off location. Xerox does not represent or guarantee that Equipment repair and return will be accomplished within any specific period of time. This Xerox depot maintenance option is not available on certain types of Equipment. 2. APPLICABLE TO XSSA, XPPA and SSA A. WHAT IS INCLUDED IN SOFTWARE SUPPORT Software support provided by Xerox ("Software Support") shall consist of the following for the then current release and, subject to timely compliance with your obligations regarding the implementation of Releases, the immediately preceding release of the licensed Operating System Software for the Equipment acquired or leased under this Agreement: (i) from time to time as Xerox deems appropriate, Xerox will provide you with new releases which incorporate coding error fixes ("Maintenance Releases") or, at least in part, an enhancement or addition to the features and/or capabilities of the Licensed Software ( "Functional Releases"); (ii) Xerox reserves the right to charge a separate license and/or support fee for each Functional Release, and Maintenance Releases will be provided at no charge; (iii) Xerox will provide a Customer Telephone Support Center for the resolution of user problems and questions relating to the Licensed Software; (iv) Xerox will use reasonable efforts to attempt to resolve Licensed Software coding errors, provided you report the problem to Xerox via the Customer Telephone Support Center; and (v) where required by Xerox, Xerox technical support personnel will install all Licensed Software releases. Page 1 of 5 65315SL - 96/97 XEROX Effective July 1, 1996 (Supersedes None) B. RELEASES As part of your obligations under an XSSA, XPPA, or SSA, you are required to implement the most recent Maintenance Release. If you fail to do so within a reasonable time, Xerox may discontinue Software Support for the applicable Licensed Software. If a failure to implement the most current Maintenance Release or Functional Release causes an increase in the cost to Xerox of providing Software Services for the Designated Equipment, Xerox may immediately discontinue such Maintenance Services upon written notice. While you are under no obligation to implement a Functional Release, if the release then implemented by you is neither the most current release nor the immediately preceding release (whether a Maintenance Release or Functional Release), Xerox shall have no obligation to support the release you have implemented. C. ADDITIONAL PRODUCTS Xerox shall not be deemed in breach of its obligations if, in order to implement, in whole or in part, a new Licensed Software release (either a Maintenance Release or Functional Release), you must procure, at additional cost, additional hardware and/or software from Xerox or any other person. 3. APPLICATION TO FSM, SM AND NMC PERIOD OF ASSURED AVAILABILITY FOR MAINTENANCE SERVICES - As provided in the applicable Price Ust(s), Xerox guarantees availability of FSM, XSSA, SM, and NMC for the Period of Assured Availability (hereinafter'Service(s)'). The Period of Assured Availability for the Equipment and when it commences as well as the provision of Maintenance Services after the Period of Assured Availability, as available, are described on the applicable Price List(s). A. INITIAL PERIOD OF AVAILABILITY - Xerox will honor Service orders which become effective on the date of purchase from Xerox for DTP's (or the expiration of the 90 day purchase warranty, if applicable) for the initial period as specified herein. Orders will be honored during the initial period at prices, terms and conditions in effect at the time the service is provided. B. EXTENDED PERIOD OF AVAILABILITY - Upon expiration of the Period of Assured Availability, Xerox, subject to its evaluation and/or inspection of the Equipment, may accept the renewal of Services at its sole discretion, on an annual basis at the prices, terms and conditions then in effect for service unless Customer elects to obtain service through a Xerox Time and Materials Maintenance Agreement (Open Market Item) or other method. For Extended Period Service, Xerox does not represent that it will be able to maintain the Equipment in good working order, and the machine replacement provision described below does not apply to Extended Period Service. NOTE: During Extended Period of Availability, either party may cancel Service without penalty with thirty (30) days written notice. C. For purposes of this Agreement, Upgrades/Downgrades shall mean conversion by Xerox of Customer - owned Equipment to a unit having different capabilities. Xerox may provide, at its sole option, such Upgrade/Downgrade by either modifying Customer -owned Equipment or exchanging such Customer - owned Equipment with another Xerox Product or component which may be Newly Manufactured or Remanufactured. Attachment or removal of items designated as features, accessories or sup*- items by Xerox on the applicable Price List shall not be considered an Equipment Upgrade or Downgrade (if applicable). D. If Xerox, in its sole judgement during the Initial Period of Assured Availability, is unable to maintain Equipment in good working order, Xerox shall replace Equipment with Equipment of the same model with the same capabilities or, if that product is no longer available, Equipment of a different model with comparable or greater capabilities at no additional charge for the period of the then current term of the Agreement. If replacement unit is a product of greater capabilities, Customer agrees to pay then current Service rates for the replacement unit at the expiration of the current term of the agreement. If replacement unit is required, all Equipment placement, removal, transportation and rigging costs shall be bome by Xerox. Titre in the replaced item of Equipment, shall pass to Xerox and the Customer shall obtain title to the replacing item upon removal and delivery respectively. If Xerox cannot maintain an accessory for which Service pricing is available in good working order, it shall replace that accessory in accordance with the above terms and conditions but shall have no obligation to replace the mainframe and/or any accessory which Xerox determines to be in good working order. The machine replacement provision above does not apply to the Extended Period of Availability. If the Equipment is replaced, the replacement unit is allowed the balance of the Initial Period of Assured Availability remaining on the unit replaced. Page 2 of 5 65315SL - 96197 XEROX Effective July f, 1996 (Supersedes None) NOTE: No additional warranty will apply to the replacement unit. E. Equipment installed past the Period of Assured Service Availability may no longer be eligible for Time and Materials (Open Market Item) due to parts or labor service availability. 4. TERM A. The term of all Service Agreements is one (1) year or less depending on the plan chosen by the Customer and set forth on the Customer order except as follows: 1. Contract Period: From the commencement of the Agreement through the end of this Price List period. 2. Firm Annual: From the commencement of the Agreement through the end of twelve (12) full calendar months. 3. Annual Fiscal Year Option: From the commencement of the Agreement through the end of the Customer's Fiscal Year. NOTE: FISCAL YEAR OPTION IS NOT AVAILABLE FOR USE BY PRIVATE NON-PROFIT SCHOOL SYSTEMS, PRIVATE NON-PROFIT COLLEGES AND UNIVERSITIES, PRIVATE NON-PROFIT HOSPITALS, NOR TO PRIVATE NON-PROFIT CONTRACTORS AS DEFINED ON PRICE LIST ELIGIBILITY PAGE. B. If Service Agreement pertains to a new installation of Equipment purchased from Xerox, the Effective Date of this Agreement shall be the Equipment Warranty Expiration Date. If no Xerox warranty was applicable to Equipment, the Effective Date of this Agreement shall be the Equipment Title Transfer Date. If Service Agreement pertains to a conversion from Time and Materials Service, or is a conversion from another Service Agreement, the Effective Date of the Agreement shall be the date Customer executes the Agreement order pertaining to the conversion, subject to Xerox' acceptance thereof. The Installation Date for Agreements signed after the expiration of the warranty period will be the date the order is signed by the Customer. C. This Agreement will be renewed for successive terms at the rates then in effect, unless terminated as provided herein at the end of the Initial or any Renewal Term. D. The term of this Agreement, insofar as it pertains to accessories attached to Equipment subject to Service shall be concurrent with that term. E. Unless permitted, termination of an Agreement by the Customer prior to the expiration of its term or the breach of an Agreement by the Customer will result in Early Termination Charges being assessed as set forth herein. Such Early Termination is a material breach. F. Except for Customer's breach, Xerox may terminate the Agreement only at the expiration of the Period of Assured Availability or any annual extension of such Period. Xerox will give the Customer at least thirty (30) days' prior written notice. 5. INVOICING/PAYMENT - XSSA, FSM and SM invoices will be rendered post -monthly or post -quarterly per product as applicable. National Maintenance Center (NMC) invoices will be rendered post -quarterly. A. Invoices are payable within thirty (30) days of receipt. Monthly Charges are pro -rated on the basis of a thirty (30) day month if the first or last service period is for less than a full month. B. With respect to Equipment subject to XSSA, FSM or SM and having associated copy/page/impression transaction charges, at the end of each applicable billing cycle, Customer agrees to provide meter readings to Xerox. If meter readings are not provided promptly to Xerox, meter charges may be estimated and invoiced accordingly. C. Invoice format and description are subject to change during this contract period. Minimum charges will not increase, only the invoice presentation may change and, if applicable, Purchase Orders should reflect the changes which will be amended to the contract. 6. SERVICE RENEWAL A. FOR AGENCIES AND INSTITUTIONS OF STATE GOVERNMENTS AND THEIR POLITICAL SUBDIVISIONS — Service renewal notices for Equipment which has completed its Period of Service, must be received by Xerox within sixty (60) days from the expiration of the individual Service Agreement. Renewal notices may be Purchase Orders and/or other written forms of notice incorporating the Terms and Conditions of this Price List. The effective date of all such renewals shall be on the first day of the new Period of Service except as noted below. B. FOR PRIVATE NON-PROFIT SCHOOL SYSTEMS, PRIVATE NON-PROFIT COLLEGES AND UNIVERSITIES, AND TO PRIVATE NON-PROFIT HOSPITALS, OR CONTRACTORS ONLY AS DEFINED HEREIN. Page 3 of 6 65315SL - 96197 XEROX Effective July 1, 1996 (Supersedes Norte) AUTOMATIC RENEWAL — Unless terminated at the end of the initial or successive 'contracted' terns, the Service Agreement shall be renewed for successive terms at the Prices, Terms and Conditions in effect at the time of renewal. C. Service Agreements may not be renewed or extended, except in the case of Equipment Market Code Upgrade conversions during the term of the Agreement. Accessory add -on Upgrades retain the original mainframe Service period that has been contracted. Market Code Upgrade conversions require that a new Service Agreement be executed. 7. LATE SERVICE RENEWAL A. During the sixty (60) days Service renewal period, if a Service renewal notice is not received, then, for the convenience of both the Customer and Xerox, the Service will be continued. Service prices will be the applicable current State and Local Government Service rates for the Service plan that was in effect for the Customer as of the last day of the previous Period of Service. These rates will be billed until the renewal notice is received. The renewal notice, when received, shall be treated as confirmation of renewal and billing as described above will continue at the rates then in effect. B. In the event the Customer has not renewed Service within sixty (60) days after the expiration of the preceding year's Service Agreement, Xerox reserves the right to withhold service until the Customer provides Xerox with a Service renewal purchase order. if the Customer does not issue a Service renewal purchase order, Xerox will then offer service to the Customer per the Time and Materials prices and terms and conditions contained in the Commercial Price List in effect at the time service is rendered. 8. LATE SERVICE CANCELLATION NOTICE FOR AGENCIES AND INSTITUTIONS OF STATE GOVERNMENTS AND POLITICAL SUBDIVISIONS (RECEIVED AFTER THE FIRST DAY OF THE NEW PERIOD OF FSM) If written notice of cancellation is received by Xerox on or after the first day of the new Period of Service (and written notice was not provided prior to the end of the previous Period of Service in accordance with the cancellation terms of that contract) and no service calls have been made on the Equipment since expiration of the previous Period of Service, cancellation shall be retroactive to the first day of the new Period of Service. If Xerox has made Service calls, the Customer shall be billed for such service on a per call basis at the Commercial Time and Materials rates contained in the applicable Xerox Commercial Maintenance Price List in effect at the time services were rendered. 9. TERMINATION UPON NOTICE /EARLY TERMINATION CHARGES A. DOCUMENT SYSTEMSIPUBLISHING SYSTEMS PRODUCTS (6060F/820/82011116/8 EXCLUDED) - If Customer cancels this agreement in a manner other than as provided for in the Maintenance Services Terms and Conditions, Customer shall pay Early Termination Charges equal to one-third (113) of the quarterly maintenance charge in effect for the Equipment at the time of cancellation multiplied by the number of months remaining in the contract not to exceed four (4) months. Early Termination Charges do not apply to N M C agreements. If notice of cancellation has not been timely sent to Xerox or if Customer breaches any other Terms and Conditions during the last month of any Initial or Renewal Term, Customer agrees to pay one-third (113) of the Quarterly Maintenance Charge for thirty (30) days from effective notice of cancellation. Charges will remain the same for the remainder of the last month of term in progress and shall be at the level of the Renewal Term for period following expiration of Initial or Renewal Term. B. APPLICABLE TO PRINTING SYSTEMS AND DOCUTECH PRODUCTS - Customer may terminate this Agreement by thirty (30) days prior written notice effective upon the expiration of the Initial or Renewal Term. If terminated at any other time, the Customer shall pay Early Termination Charges as specified below except as noted in the Exceptions to Termination Charges paragraph. 1. If Early Termination Charges are payable, Customer shall pay all unpaid page charges (meter charges for DocuTech) and all remaining monthly minimum charges or monthly base charges remaining in the then current term of the Agreement, not to exceed four (4) months. 2. If written notice of termination has not been sent to Xerox in a timely manner, Customer shall pay all monthly minimum, or monthly base charges, and use charges for a period of thirty (30) days from the effective date of the notice of termination in addition to Early Termination Charges. Page 4 of 6 65315SL - 96/97 XEROX Effective July 1, 1996 (Supersedes None) C. APPLICABLE TO COPIER PRODUCTS - At least 30 days written notice must be given by the Customer to terminate an Agreement, either during or at the end of term, except for price plan conversions or equipment trades. Early Termination Charges, where applicable, will be invoiced in the amount of two (2) times the Customer's Monthly Minimum Charge; Or for those plans with a Quarterly Minimum Charge, two-thirds (2/3) of that charge. The termination charge will be prorated if cancellation occurs during the last sixty (60) days of the Agreement Proration will be on the basis of 1/60 of the termination charges specified above for each day after cancellation to the expiration date of the Agreement. NOTE: ETC's are applicable for Product Groups V and VI only. D. APPLICABLE TO FACSIMILE AND ELECTRONIC TYPEWRITER PRODUCTS - Customer agrees to pay Monthly Minimum and Use Charges for thirty (30) days from effective notice of cancellation. 10. EXCEPTIONS TO TERMINATION CHARGES A. TERMINATION FOR LACK OF FUNDS - If the funding authority of a State Government or Political Subdivision fails to appropriate funds to enable the Customer to continue payment under a Service Areement, the Customer may cancel without termination charges provided Xerox receives at least 30 days prior written notice stating: a) the lack of appropriated funds as the reason for termination, or b) the Customer (machine user) has been disestablished or discontinued. NOTE: THIS "FUNDING -OUT" PROVISION IS NOT APPLICABLE TO PRIVATE NON-PROFIT SCHOOL SYSTEMS, PRIVATE NON- PROFIT COLLEGES AND UNIVERSITIES, NOR TO PRIVATE NON-PROFIT HOSPITALS, OR CONTRACTORS AS DEFINED HEREIN. B. If the Equipment is installed under a Service Agreement and is traded -in for another Product purchased from Xerox and a Service Agreement is executed for the incoming Equipment at the time of the trade-in order, Termination Charges shall be waived. C. After expiration of Assured Period of Maintenance Availability, Customer may cancel Service Agreement at any time upon advance written notice of thirty (30) days without penalty. D. D.Accessories may be cancelled anytime with thirty (30) days prior written notice, without Termination Charges, provided the accessory is removed from the mainframe. E. Except as othervvise provided herein, Xerox may terminate this Agreement only at the expiration of the Period of Assured Availability or any Annual Extension by 30 days prior written notice to the Customer. 11. PRICE PLAN CONVERSIONS A. From a Fiscal Year Option Plan OR a Contract Period Plan TO the Firm Annual Plan is NOT permitted. B. Conversions after the first day of the last month of this Price List are NOT permitted. 12. ACCESSORIES - Customer -owned Xerox accessories for which Xerox does not have a Service price will be subject to the Agreement at no additional charge. Customer owned Xerox accessories for which Service pricing is available, and whose mainframe is on a Service Agreement, must be subject to a Service Agreement at the prices specified in the Price List(s) and will have a term concurrent with the Service Agreement pertaining to the Equipment to which they are attached. Page 5 of 6 65315SL - 96/97 XEROX IEdecdve December 1,1996 (Supersedes November 1, 1996) Available Shift Coverage for Page Allowance Plan MRC Description Monthly Charge Z36 US Service Option $220 Z33 3x7 Service Option 515 PIPS 4060 Laser Printing Systems Annual a Yea Software XSSA I(PP Services Market Monthly, Monthly Plan Charge , Z Charge,, Y, Code / Purchase Monthly US Base 1x5 Base MRC Description Price (Z10) (Z10) Charge NP34O60ST DocuPdnt NPS 4050 Base System wlStacker $65.000 Printer Engine (Y87), Output Stacker (1500 Sheets) (43P), SS20,M71 w/32Mb Memory & 1Gb Drive, & TGX 4Mb (3Y5), SunSparc 16Mb Memory Expansion Kit qty: 2 (8TH), SunSparc 64Mb Memory Expansion Kit qty: 1 (OTK), internal CD Rom, Storage Pack 11PG), 1.44Mb Floppy Drive (2PG), Front End S/S Kt (9YF) , 20' Color Display (2GL), Country Kit (6V2)9, DocuPrint OS SiW & License (3WS-B), GFI Cable Kit (98K21520)1O, Solaris 1.x License (5WD), DCIM it Kit (4KY-A), Leveling Kd (98K07401) ", AUI Adapter Cable (9TT), Cable Adapter Kit (50 pin to 37 pin) (981<43320) Startup Services Included In Price:3 Implementation Planning & Management" $4,400 value PS Centralized Operator Training; $ 550 value Documentation; $ 400 value Base Monthly XSS Charge $ 1,180 61,000 Charge Per Page .0037 .0037 NPSUSOSS DocuPrint NPS 4050 Base System vdStacker & Stitcher $70,000 Printer Engine (Y87), Output Stacker (2000 Sheets) (807), Stitcher (M11), SS20,M71 w/32Mb Memory & 1Gb Drive, & TGX 4Mb (3Y5), SunSparc 16Mb Memory Expansion Kit qty: 2 (8TH), SunSparc 64Mb Memory Expansion Kit qty. 1 (OTK), Internal CD Rom, Storage Pack(1PG), 1.44Mb Floppy Drive (2PG), Front End S/S Kit (9YF)8, 20' Color Display (2GL), Country Kd (6Y2) °, DocuPrint OS S/W & License (3W8-B), GFI Cable Kit (98K21520)'O, Solaris 1.x License (5WD), OCIM 11 Kit (4KY-A), Leveling Kit (98K07401)", AUI Adapter Cable (9TT), Cable Adapter Kt (50 pin to 37 pin) (981<43320) Startup Services Included In Price? Implementation Planning & Managemen14 $4,400 value PS Centralized Operator Training; S 550 value Documentation; S 400 value L=]Charge Base Monthly XSS Charge 1 $ 1,280 $1.100 Per Page 1 .0037 .0037 Page 3 of 13 65561 SL -96t97 XEROX F.thedve December 1,1990 (Supersedes November 1.1996) Annual 6 year Software XSS,A XPP Services Market Montli Monthly 2. Plan Charge Charge' - Code ► Purchase US Base 1xS Base Monthly MRC Description Price (Z10) (Z10) Charge Extended Service Coverage Options - Incremental Mthly Charge° Z16 1x6 Service Option $115 115 Z11 1x7 Service Option 270 270 Z20 2x5 Service Option 190 190 Z25 2x6 Service Option 305 305 Z22 2x7 Service Option 460 460 Z30 U5 Service Option 370 370 Z36 3x6 Service Option 450 450 Z33 3x7 Service Option 640 640 Operating Software License Fee6 $20,000 4050SWS Software Services Maintenance Plan 1x5 Service Coverage' _j__+ S475 1. See Suppiementa! Terms & Conditions for service coverage details 2. Term Lease Maintenance Component except for Extended Service Coverage Option (which will be invoiced separately). 3. Startup Services for equipment purchased by the customer directly from Xerox, other than by purchase of in place Rental or Leased equipment, are currently included in the purchase price and includes the minimum level of Implementation Planning and Management, one set of System Documentation, and training of one key operator. 4. Does not include Implementation Planning and Management associated with Xerox Printer Access Facility (XPAF), when licensed by the customer. S. Extended Service Coverage charges will be billed as follows: Lease Agreements, Extended Service Coverage may not be added to the Service component of the lease. it will be billed on the lease agreement meter usage invoice. XSSA, Extended Service Coverage will be added to the Monthly Base Charge. 6. Payment of the Operating System Software license Fee is included in the purchase price of all equipment acquired by Customer directly from Xerox. 7. Software Services Plan ordered via bill code 59P1. 8. Front End SJS Kit contains ESS to IOT cable, cable gender changer, DocuPrint identification labels and install instructions. S. Country Kit (6V2) includes; power cables,keyboard, optical mouse & pad, speaker box, microphone, monitor cable. 10. GFI cable kit is not required for XCL or RX 11. The Leveling Kit is an JOT installation tool. Warranty Period For Outright and Xerox Equipment Equity Plan (XEEP) purchases the warranty period Is 90 days from date of Equipment installation. NPS 4060 Required Accessory/s Annual XSS Market / Purchase Monthly Charge' Product Code Options Price 21.2 ,, Adobe Fonts (51 Standard PS Fonts) $1.000 INC Page 4 of 13 65561SL -96197 XEROX Effective December 1,1996 (Supersedes November 1, 1996) NPS 4050 Options Market I Product Code Options Purchase Price Annual XSS and 3 Year XPP/ Term Lease/XLA Page Allowance Plan Monthly Charge'* 2,3 HCF40 a High Capacity Feeder (66N, 98KO6520) S 10,500 $100 BYPAS50 6 Bypass Transporter (8E2,98kl2450) 7,000 70 D4W SunSparc 2.1 Gb. Internal Disk Drive 1,350 0 D5W SunSparc 2.1 Gb. Intemal Disk Drive 1,525 0 D6W SunSparc 8.0 Gb Cartridge Tape Drive 1,900 15 8TW SunSparc 16Mb Memory Expansion 1,450 0 9TW SunSparc 32MB Memory Expansion 3,000 0 OTK' SunSparc 64Mb Memory Expansion 5,000 0 out Token Ring 1,496 30 G3W 100 mb Ethernet 795 55 1 See Supprerrenta'. Terms X Cond:tons for service coverage details 2 Service term coverage for options will be the same as coverage contracted for the base system 3 Term Lease Maintenance Component 4 Maximum of four (4) additional expansion kits may be installed in any combination of 8TH or OTK 5 High Capacity Feeder, product code 66N is shipped with kits; 98k06500, non HCF to HCF kit and 98kO6540 IOT mechanical upgrade. 6 Only one additional internal disk drive can be installed in the SPARC20 having standard 1.05 GB disk drive. 7 The Bypass Transport is compatible with the 2 Bin Stacker configuration 43P but is not compatible with the StackedStitcher configuration 8D7/M 12. Enablement kit 98k12450 is shipped with each Bypass Transport SE2.. 8 Requires software version 1.3.13 or higher. Build Status Xerox 4050 options are newly manufactured or remanufactured at Xerox' sole discretion. Bill Codes Outright Purchase = 2195; XEEP = 2191; XELI = 219A; 1x5 Annual XSS = 2901 and MRC Z10; 1x5 XPP = 29C3 and MRC Z10; Term Lease = 2199; XLA = 2190; Term Lease/XLA Service = 271-5; XPP Term Lease Service = 23T1-5 NPS 4050 Market Code Upgrade MarketCode 0NPS405 To Market Code Remove Add Purchase Price'•OST NPS405OSS 43P M11, 8D7 $10.WO 1 XSS prices for the new To Market Code will be the same as detailed for that market code in the FSM section of this price list 2 SS upgrade pricing is dependent upon the return to Xerox of the existing output module. NPS 4050 Term Lease / XLA Page Allowance Plan US Service Coverage (Z30) Term Lease I XLA Maintenance Components' 2 Yew Page Allowance 1-24 Month 1-36 Month 148 Month 1-60 Month XSSA.Plan3 NPS4050ST Monthly Base Charge $2,500 $2,565 $2,665 $ 2,770 $ Z500 Monthly Page Allowance 3 460,001 + 460,001 + 460,001 + 460,001 + 460,001 + 460,000+ Pages $ .0035 $.0035 $.0035 $ .0035 $ .0035 NPS4050SS Monthly Base Charge $2,600 $ 2,665 $2,765 $ 2,870 $2,600 Monthly Page Allowance 3 460,001 + 460,001 + 460,001 + 460,001 + 460,001 + 460,000+ Pages 1 $.0035 1 $.0035 $.0035 S .0035 $.0035 Page 5 of 13 65561 SL •96/97 XEROX Effective December 1,1996 (Supersedes November 1, 1996) 1 Prices are not subject to escalation during the initial contract 2 Available only to Term Lease and XLA contracts with separately billed service. Since this contract is separately billed from the Lease Agreement, this plan is subject to general price escalation. This plan is available for new Term Lease activity only; conversions from other Xerox Systems Services Plans are not allowed. 3 Total Pages in excess of the monthly page allowance will be invoiced separately. 4 Renewals are not allowed. Bill Codes Term LeaserALA Service Page Allowance Plan - 22K1.5; Term Lease/XLA Page Allowance Plan Separately Billed Maintenance - 2982 and MRC Z30 Term Lease / XLA Extended Service Coverage Options MRC Description Monthly Charge Z36 3x6 Service Option $ 80 Z33 3x7 Service Option 270 Page 6 of 13 65561 SL -96/97 XEROX ElfecVve December 1, logo (Supersedes November 1, 1996) Software and Xerox Systems Services L SUPPLEMENTAL TERMS AND CONDITIONS FOR SALE A. DELIVERY Delivery of all Equipment must be accepted within 180 days after the date the order for Equipment is signed. B. TECHNICAL SUPPORT SERVICES Xerox systems support personnel are available to assist in the development, installation, implementation, review and improvement of systems involving Xerox systems products, subject to the Systems Support Fee Services prices, terms and conditions. For further information, consult your Xerox Systems Sales or Support Representative. C. TRAINING AND EDUCATION Prior to Equipment installation, Xerox will provide training for one key operator as part of the Equipment package. Additional training is available at Xerox' then current prices, terms and conditions, which are contained in the Xerox Customer Education Price List. Ii. SUPPLEMENTAL TERMS AND CONDITIONS FOR XEROX SYSTEMS SERVICES A. WHAT IS COVERED BY A XEROX SYSTEMS SERVICES AGREEMENT A Xerox Systems Services Agreement ('XSS Agreement`) includes Equipment Maintenance Services which consists of the repair and/or replacement of parts and subassemblies to keep the Equipment in good working order as described more spedfically in the General and Maintenance Services Terms and Conditions attached to the Xerox Order Agreement ('XOAJ (i.e., on -site repair of Equipment), software support for certain software, and other services as more specifically described below. The specific equipment covered by an XSS Agreement is described on the XOA referencing this Price List ('Equipment'. The software which will be supported by Xerox under an XSS Agreement is as follows: (1) the then current and immediately preceding release of Xerox proprietary software which Xerox has licensed Customer to use and which is embedded in or downloaded into the Equipment and (2) the specific version of third party proprietary software, identified by your Xerox Representative upon request, which Xerox has delivered to Customer and which Is embedded in or downloaded into the Equipment. Diagnostic Software, as that term is defined in the 'System Software License Terms and Conditions' associated with the Equipment, is not covered by an XSS Agreement The software which is covered by an XSS Agreement shall be referred to as `Software'. B. AN XSS AGREEMENT PROVIDES THE FOLLOWING: Maintenance Services. a) Normal XSS coverage is available for the following shifts (except national holidays which are covered on an 'as available' basis only): shift (1x5) = Monday through Friday, 8 a.m. to 5 p.m. shift (1x6) = Monday through Saturday, 8 a.m. to 5 p.m. shift (1x7) = Monday through Sunday, 8 a. m. to 5 p.m. shifts (24) = Monday through Friday, 8 a.m. to Midnight shifts Mcs) = Monday through Saturday, 8 a.m. to Midnight shifts (2x7) = Monday through Sunday, 8 a.m. to Midnight shifts (34) = Monday through Friday,12-01 a.m. to Midnight shifts (34) = Monday through Saturday, 12:01 a.m. to Midnight shifts (3x7) = Monday through Sunday,12:01 a.m. to Midnight Xerox will make all reasonable efforts to arrive at the Customer's site after a customer call within the average targeted response times established by Xerox for the Equipment. Such targeted response times may vary depending upon Equipment model and geographic location in which the Equipment is installed. The average targeted response time shall be provided by Xerox to Customer upon request. b) Weekend Service Coverage for emergency maintenance is available which will extend the purchased weekday shift coverage through Saturday and Sunday. The original contract date will not be affected by the purchase of additional levels. Page 7 of 13 65561 SL -96197 XEROX Efrecilve December 1,1996 (Supersedes November 1, 1996) c) Term of Service Coverage Options/Changes In Service Coverage Options: 1) The tern of Service Coverage Options will be same as the original maintenance agreement on the base system. 2) If Service Coverage Options are added at a later date, the Optional Coverage will expire on the same date as the base system. 3) Changes in Service Coverage Options which result in lesser coverage may only be done at time of renewal of the Agreement. d) Downtime Credit - If through no fault of the Customer, the Equipment is inoperative due to Equipment hardware malfunction for a period of 48 consecutive hours, Xerox shall, upon Customer's written request, grant a billing credit of if720th of the XSS monthly minimum or base charge for each hour of downtime in excess of 48 consecutive hours unfit Equipment is returned to good working order. e) Extraordinary Relief - If as a result of any circumstance beyond your control such as work stoppages and Ads of God, you are unable to produce sufficient prints to meet the implied page allowance for at least thirty (30) days, the charge attributable to the meter deficiency will be waived. This waiver shall begin on the first day of the circumstances causing the reduced print output and shall continue until it has ceased up to a maximum waiver period of two months. You shag provide Xerox with written notice of any circumstances that has continued for thirty (30) consecutive days and which may result in the operation of this clause. Software Support Support for Software shall consist of the following: A A tog tree telephone hotline during PPM Hours for response to questions pertaining to problems In using the Equipment or Software by the Equipment operator and/or site administrator who has received Printing Systems Operator and/or Site Administration Training from Xerox. A Xerox representative will respond to questions posed by such persons as soon as reasonably practicable. B. Xerox will provide or make available to the Customer from time to time as Xerox deems appropriate new releases of Software to be designated as follows: a 'Maintenance Release', which shall incorporate only coding error fires, or a 'Functional Release', which shag Incorporate, at least in part, a new feature/capability, or an enhancement of or an addition to the features and/or capabilities, of the Software. A Maintenance Release will be provided at no charge to the Customer and must be implemented as soon as reasonably possible but no later than six (6) months after it is made available to Customer by Xerox. A Functional Release, for which Xerox reserves the right to charge Customer a separate reasonable License and/or support fee, shall be made available to the Customer at its option. C. With respect to Xerox proprietary Software, Xerox will use reasonable efforts to attempt to resolve Ong errors or provide a workaround or patch provided that Customer reports problems to Xerox in the manner specified by Xerox. With respect to third party proprietary Software, Xerox will use reasonable efforts to work with Xerox' vendor to attempt to resolve all significant coding errors or provide a workaround or patch provided Customer reports problems to Xerox In the manner specified by Xerox. D. Xerox does not guarantee that Software will be error -free nor that Xerox with respect to Xerox proprietary Software, or Xerox' vendor with respect to third party software, will be able to fix any coding error or provide a workaround or patch. Xerox shag not be responsible for attempting to remedy Software coding errors when Customer has made modifications to such software not authorized by Xerox. E. If deemed necessary by Xerox and Customer, Xerox will provide on -site trouble -shooting for Software performance problems during the period of 8: 00 AM. - 5: 00 P.M., Monday through Friday. On an as required basis, Xerox will make every reasonable effort to arrive at Customer's site as soon as practicable for such trouble -shooting. Page 8 of 13 65561 SL -96197 XEROX Eftcdve December 1,1996 (Supersedes November 1, 1996) F. Xerox Licensed Software support is contingent upon you accepting the then current Licensed Software maintenance release within six months from the date such release was made available to you. If you fail to implement such Licensed Software maintenance release in a timely manner, Xerox may immediately suspend providing such support for Licensed Software upon notice to you (however, your obligation to pay, if any, for such support shall not be suspended) until you implement the most current Licensed Software maintenance release. Also, if you fail to implement the most current Licensed Software release (whether a functional or maintenance release) and the equipment hardware is also being maintained by Xerox, Xerox will not guarantee that it can keep the Designated Equipment in good working order (although 4 will use reasonable efforts to do so) nor will Xerox be obligated to provide a replacement unit of Equipment to you until you implement the most current Licensed Software release. In addition, if the Licensed Software release being used by you is neither the most current release nor the immediately preceding release (whether functional or maintenance release), Xerox shall have no obligation to support such release operated by you. G. Xerox shall not be deemed in breach of its Software support obligations if in order to implement, In whole or in part, a new Software release provided or made available to Customer by Xerox (whether a Maintenance or Functional Release), Customer must procure, at additional cost, additional hardware and/or software from Xerox or any other entity. C. EXTENDED HOURS OF COVERAGE Extended Hours of Coverage for Equipment Maintenance Services and toll free hotline telephone support may be added to an XSS Agreement Extended hours of coverage is not available for an agreement by which Xerox agrees solely to provide Customer with software support for the Software ('Software Support Agreement") Election of Extended Hours of Coverage under an XSS Agreement extends coverage for both Equipment Maintenance Services and toll free hotline telephone support (e.g., when Customer elects 2x5 coverage, Xerox provides second shift coverage, Monday through Friday, for both Equipment Maintenance Services and toll free hotline telephone support). The available extended hours of coverage are set forth in this price list. D. PERIOD OF ASSURED AVAILABILITY FOR ON -SITE REPAIR OF EQUIPMENT 1. For newly installed Equipment purchased by the Customer from Xerox as newly manufactured or remanufactured, on -site repair of Equipment shall be made available by Xerox pursuant to an XSS Agreement as follows: for all the printing systems except 4030. 4197. 4213, 3700 and 4045 seven (7) years from the date such Equipment was installed and for 4030, 4197, 4213, 3700 and 4045 five (5) years from the date such items of Equipment were installed. 2. If this XSS Agreement pertains to Equipment previously installed under an Xerox Order Agreement for Equipment Services and Customer subsequently exercises its option to purchase such Equipment, on -site repair of Equipment pursuant to this XSS Agreement shall be made available by Xerox as follows: for all applicable Printing Systems five (5) years from the date Xerox transferred to Customer title to such Equipment or seven (7) years from the original Equipment Installation Date for such Equipment, whichever is longer and for all other items of Equipment three (3) years from the date Xerox transferred to Customer title to such Equipment or five (5) years from the original Equipment Installation Date for such Equipment, whichever is longer. 3. Equipment upgrades shall not affect the period of assured availability for on -site repair of Equipment; in such cases, this period shall be based on the original Equipment Installation Date of the base unit 4. Upon expiration of the period of assured availability for on -site repair of Equipment, Xerox will Inspect the Equipment and charge Customer for such inspection at Xerox' published rates. Based upon this inspection, Customer will receive a written estimate of charges for all work required by Xerox to be completed prior to the extension of this XSS Agreement for the next twelve (12) month period. After the period of assured availability for on -site repair of Equipment expires, Xerox reserves the right to discontinue or offer a renewal of the XSS Agreement on a year to year basis. S. Upon expiration of the period of assured availability for on -site repair of Equipment, Xerox wil not guarantee that it can keep Equipment in good working order (although it will use reasonable efforts to do so) nor will Xerox provide a replacement unit of Equipment to the Customer in the event that Xerox cannot keep Equipment in good working order. E. PERIOD OF ASSURED AVAILABILITY FOR SOFTWARE SUPPORT 1. Xerox guarantees the availability of all Items of Software support which are listed in the subparagraph above entitled `Software Support' for the time periods set forth below or the date the period of assured availability for on -site repair of Equipment expires, whichever comes first: Page 9 of 13 65561 SL -96/97 XEROX Effective December f, 1996 (Supersedes November f, 1996) a) for that release of Software embedded in or downloaded into the Equipment at the time it is acquired by Customer from Xerox, one (1) year commencing on the date that Xerox first shipped this release to a customer if such release was either (i) the first release made available by Xerox for the Equipment or (ii) constituted a Functional Release or six (6) months commencing on the date Xerox first shipped this release to a customer if such release constituted a Maintenance Release; b) for subsequent Maintenance Releases, six (6) months commencing on the date that Xerox first ships this release to a customer; c) for subsequent Functional Releases, one (1) year commencing on the date that Xerox first ships this release to a customer, 2. After the expiration of the period during which Xerox guarantees the availability of all items of Software support fisted in the subparagraph above entitled 'Software Support,' Software support will consist solely of telephone hotline support and the provision or availability of new releases of Software as described in such subparagraph. Such support may be terminated by either party after the date the period of assured availability for on -site repair of Equipment expires. F. TRADEICONVERSION Customer may terminate this XSS or Software Support Agreement without penalty upon the installation of equipment acquired from Xerox that replaces the Equipment, performs functions similar in quantity and quality to those performed by the Equipment, and is installed at the same location provided that such replacement equipment is covered by an XSS, Term Lease, or Equipment Services Agreement. O. SEPARATE SOFTWARE SUPPORT CONTRACT AVAILABLE The support provided to the Customer for the Software pursuant to a Software Support Agreement shag be identical to the level of Software support provided under an XSS Agreement as listed in the subparagraph above entitled `Software Support.' Following expiration of the period of assured availability for Software Support, as set forth above, Xerox reserves the right to discontinue or to offer a renewal of a Software Support Agreement on a year to year basis. H. EARLY TERMINATION CHARGES 1. If Early Termination Charges are payable under an XSS or Software Support Agreement, Customer shall pay all Equipment unpaid meter charges (where applicable) plus, subject to a maximum of four (4) months charges, an Monthly Base Charges (or 'Monthly Charges' in the case of a Software Support Agreement) remaining in the then current term of such Agreement. 2. If written notice of termination has not been sent in a timely manner to Xerox, Customer shall pay all XSS or Software Support Agreement Monthly Base Charges (or 'Monthly Charges' in the case of a Software Support Agreement) for a period of thirty (30) days from the effective date of the notice of termination in addition to Early Termination Charges. 1. TERM AND BILLING FREQUENCY All XSS Agreement base or monthly minimum charges are invoiced monthly in advance. Meter use charges are invoiced monthly In arrears. Monthly charges for a Software Support Agreement are Invoiced monthly in advance. J. XEROX REMEDY IF SOFTWARE NOT LICENSED If Customer does not hold a valid license from Xerox for the Software, Xerox reserves the right to refuse to accept an XSS or Software Support Agreement or, if such Agreement is in effect, to terminate such Agreement In its entirety without penalty. K NON -CONTRACT ADDITIONAL AVAILABLE SERVICES • SINGLE EVENT SERVICES Single Event Services may be purchased from Xerox by the Customer, as required, but will not be part of an XSS or Software Support Agreement. Single Event Services include, but are not limited to, the following five (5) categories: 1. Network Services 2. Systems Consulting Services 3. Customer Education Services 4. Documentation Services S. Multi -Vendor Systems Services Page 10 of 13 65561SL-9&97 XEROX EffecWe December 1,1996 (Supersedes November 1,1996) Each category of Single Event Services has a price list with specific offerings from which to choose. For further details Customer should contact their Xerox Representative. Ill. XEROX PARTNERSHIP PLAN (XPP) The customer shall agree to the following to be eligible for and maintain eligibility for XPP pricing. The following are in addition to all terms and conditions listed above under Section li entitled 'Supplemental Terms and Conditions For Xerox Systems Services.' A. Term Of Contract The Xerox Partnership Plan maintenance contract commences on the date Xerox accepts the Xerox Order Agreement applicable to this Agreement. This Agreement shall expire as: to individual unit(s) of Equipment the earlier of (a) the last day of the thirty six (36) for the 4235 and 4700 or sixtieth (60) full calendar month for all other products, alter the date this Agreement commences or, (b) if the Equipment is leased from Xerox, the date the lease applicable to the unit(s) of Equipment expires without the Customer exercising its purchase option. After the Period of Xerox Systems Services Assured Availability expires, Xerox at its sole discretion may cancel the XPP agreement then in effect. B. Price Escalation The price applicable to the initial twelve (12) month period is contained on the applicable Price List in effect when the Xerox Order Agreement is signed. Commencing on the first anniversary of this Agreement and each successive anniversary date, Xerox may increase prices by no more than seven (7%) percent above the price in effect for the previous twelve (12) months. C. Miscellaneous (1) Xerox and the Customer shag establish a mutually agreed upon time between the hours of a.m. and 6 p.m. during normal business days during which time Xerox shall be permitted to do preventative maintenance for the Equipment. (2) At the option of Customer, an XPP Agreement may also apply to Xerox Term Lease Agreements and Xerox Lease Agreements which commenced on the date Customer executes the Xerox Order Agreement pertaining to Xerox Partnership Plan and which do not include as part of such lease Maintenance Services. (3) If Customer terminates an XPP Agreement prior to its expiration date as to some or all unit(s) of Equipment subject to this Agreement, Customer shall pay the early termination charges as set forth above. However, if Customer terminates an XPP Agreement prior to its expiration date but signs an annual XSS contract, no early termination charges will apply to the units of Equipment as to which such annual XSS Agreement(s) are applicable. If a customer terminates an XPP Agreement in conjunction with trading in said Equipment toward purchase of newty installed Xerox equipment, early termination charges will apply only per terms and conditions of the then current Xerox Trade-in Agreement. N. SYSTEM SOFTWARE LICENSE TERMS AND CONDITIONS A. APPLICABII.lTY The following terms and conditions apply if you are licensing Software from Xerox ('Licensed Softwarel, together with the media on which It is stored ('Licensed Mediaw) and accompanying documentation ('Licensed Documentation"), for use in certain designated Equipment ('Designated Equipment) within the United States and its territories and possessions (Territory. These therms and conditions do not apply to Diagnostic Software, or to software, media and documentation which are made subject to a separate Software License Agreement. B. LICENSE 1. Subject to payment of the applicable license fee, Xerox grants you a non-exclusive, non -transferable license to use the Licensed Software and Licensed Media only on the Designated Equipment and only within the Territory, and to make one back-up copy of the Licensed Software and Licensed Documentation. Any other use of the Licensed Software shall require a separate license and payment of any additional applicable license fees. 2. Title to the Licensed Software, all copies thereof, and all patent, copyright, trade secret and other proprietary rights therein shall at all times reside exclusively with Xerox andlor its licensors. You have no rights to the Licensed Software other than the rights granted herein. Specifically, and not by way of limitation, you shall not distribute, modify, decompile, attempt to decompile, reverse engineer or attempt to reverse engineer the ficensed Software, create derivative works of the Licensed Software or modify any print fonts included in the Licensed Software. Page 11 of 13 65561 SL -96/97 XEROX EKective December 1,1996 (Supersedes November 1, 19%) 3. If the Licensed Software Includes software developed by a third party, the third party shall not be liable to the Customer for any breach by Xerox of its obligations under this Agreement. The third party shah, however, be considered a third party beneficiary of your obligations under this Agreement. 4. In addition to its termination rights in the General Terms and Conditions, Xerox may also terminate this Agreement as it relates to this license (a) immediately if you are an end user of the Designated Equipment and permanently cease to use or no longer possess the Designated Equipment, or if you are a lessor of the Designated Equipment and your first lessee following the commencement of this license permanently ceases to use or no longer possesses the Designated Equipment; or (b) upon the date of ternnation of a rental or lease agreement or your breach of any agreement under which you have purchased, rented or leased Designated Equipment from Xerox. 5. Upon any termination of this license, you shall promptly discontinue use of the Licensed Software, Licensed Media and Licensed Documentation, and either deliver to Xerox andlor destroy, at the option of Xerox, all Licensed Software (except for firmware), Licensed Media, and Licensed Documentation, together with all copies. In addition, Xerox may terminate any agreement under Mich Xerox is providing support for the Licensed Software. You shall allow Xerox to access the Designated Equipment. 6. Customer may not subicense, assign or transfer license without the prior written consent of Xerox. However, if Customer transfers possession of the Designated Equipment to another person who desires licenses to use the Licensed Software and Licensed Media, Xerox V41 offer that person licenses, subject to Xerox' then applicable terms and conditions and software license fees, if any, and provided the Designated Equipment transfer was not in violation of Xerox' rights. low"re •TLRU 1 rA As used in this Section, the term 'Material Coding Error' shall mean an error which results in either the Licensed Software being in material non -conformity to its published specifications, or the Designated Equipment being in material non -conformity to its published specifications. 1. Xerox warrants that the Licensed Software shall be free from Material Coding Errors for a period of ninety 90 days from the date the Licensed Software is delivered to you, unless Xerox is responsible for installing the Licensed Software after the Designated Equipment has been delivered to you, in which case the ninety 90 day period shall run from the date of such installation. Neither Xerox nor any applicable licensors warrant that the Licensed Software will be free from error, or that its operation will be uninterrupted. 2. If you notify Xerox during the 90-day warranty period of a Material Coding Error and Xerox does not, within a reasonable time after notification, send you revised code that eliminates or circumvents the Material Coding Error (such as a workaround or patch), your sole remedy shall be to rescind this Agreement as it relates to this license and any agreement with Xerox by which the Designated Equipment was purchased, rented or leased. If you exercise your remedy of rescission: a) You shall promptly return to Xerox the Licensed Software, Licensed Media and Licensed Documentation and the Designated Equipment in as good a condition as when originally installed, except for normal wear and tear; b) You will have no further obligation under these terms and conditions or any Designated Equipment purchase, rental or lease agreement with Xerox, except for any charges accruing prior to the date You rescinded this agreement; c) Xerox will refund to you any applicable Licensed Software license fees, and, If you purchased the Designated Equipment from Xerox, the Designated Equipment purchase price less a sum equal to the reasonable rental value of such equipment during the period it was available for use; and d) any workarounds, patches or other revised code provided by Xerox to you, shall be treated as Licensed Software in accordance with this Agreement. 3. Xerox warrants that the Licensed Media wfil be free from defects in material and workmanship for a period of ninety 90 days from the date the Licensed Software is delivered to you (unless Xerox is responsible for installing the Licensed Software after the Designated Equipment has been delivered to Customer in which case the 90 day period shall run from the date of such installation). 4. The express warranties set forth above shall be void if you fail to property use the Licensed Software or Licensed Software Media in the appropriate environment, as specified in the Licensed Documentation. Page 12 of 13 65561 SL -96197 mk XEROX Effective December 1,1996 (Supersedes November 1, 1996) V. DIAGNOSTIC SOFTWARE The Equipment identified in this Price Ust contains copyrighted diagnostic software to enable Xerox or its representatives to maintain the Equipment (`Diagnostic Software). The title to Diagnostic Software shall at all times reside solely with Xerox and/or its licensors. The Diagnostic Software and method of entry or access to it constitute valuable trade secrets of Xerox and/or its licensors, and you may not use, reproduce, distribute or disclose them for any purpose, unless licensed to do so by Xerox. Xerox reserves the right at anytime, even after the expiration of a Maintenance Services Agreement, to prevent or restrict access to Diagnostic Software and you agree to cooperate in this regard, including giving Xerox access to the Equipment. Page 13 of 13 65561SL -96i97