HomeMy WebLinkAboutResolution - 2019-R0091 - Openedge - 03/26/2019 Resolution No. 2019-R0091
Item 7.10
March 26, 2019
RESOLUTION
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK:
THAT the Mayor of the City of Lubbock is hereby authorized and directed to execute
for and on behalf of the City of Lubbock, Contract No. 14522 for Payment gateway for credit
card transactions services, by and between the City of Lubbock and Openedge, a division of
Global Payments, of Lindon, Utah, and related documents. Said Contract is attached hereto
and incorporated in this resolution as if fully set forth herein and shall be included in the
minutes of the City Council.
Passed by the City Council on March 26, 2019
DANIEL M. POPE, MAYOR
ATTEST:
Re ecca Garza, City Se�#ry
APPR 'D AS TO CO TENT: /
Jorge I Ie ez, Municipal o Presiding Judge
APPROVED AS TO FORM:
I --"
Kelli Leisure, Assistant City Attorney
ccdocs/RES.Contract 14522—Payment gateway for credit card transaction services
February 28,2019
Resolution No. 2019-R0091 Contract 14522
OpenEdge Scope of Work related to Tyler Technologies Implementation
1. Merchant Processing: from point of swipe to deposit into the City's bank account(s). OpenEdge
processes all major credit cards,debit and check cards, ACH/eCheck, EMV and Chip and PIN
transactions through the Tyler MUNIS Cashiering,Citizen Self-Serve Portal, MyGovPay/EnerGov and
Incode. In-person (swiped and hand-keyed), Mail/Phone (hand-keyed), Interactive Voice Response
(IVR), Recurring and E-Commerce (online/web)transactions are all supported.
2. Online Payment Gateway: Software which integrates with the Tyler software is required to
process payments securely through all Tyler applications. OpenEdge provides our proprietary,
internet-based payment platform, also known as a payment gateway at no additional charge with our
services. This payment gateway is supported fully in-house by OpenEdge. This eliminates a third-party
vendor for support and eliminates any additional gateway fees associated with a third-party gateway
(i.e. BridgePay).
3. Hardware: OpenEdge provides one iSC250 device per retail (over-the-counter) merchant ID
established. The iSC250 is a signature capture device which supports EMV/chipped card processing.
Additional devices beyond the first device per merchant account are available for rental ($22 per
month) or purchase ($695).
4. 24/7/365 Support: OpenEdge is very familiar with the Tyler integrated system and provides a one-
vendor solution. This is the primary reason Tyler Technologies so highly recommends OpenEdge. We
support every aspect of your payment processing from swipe to your bank account. Our technicians
are staffed 24 hours a day, 7 days a week, 365 days a year at a toll-free number. Average wait time is
less than 2 minutes. All support is included with our merchant services at no additional charge.
5. PCI Assure: OpenEdge takes the heavy lifting off of our merchants by providing a pre-screened
qualified scanner which supports the City through completing all requirements by the Card Brands to
be PCI-compliant and validated as compliant. We keep this certification on file you and provide any
assistance needed with all aspects of PCI-compliance and validation. The OpenEdge PCI Assure
program also includes a $100,000 Breach Reimbursement Guarantee for each merchant account
established with us. Please see the flyer which further explains the valuable components of our PCI
Assure program.
6. ACH Processing: OpenEdge supports integrated ACH payment processing through the MUNIS CSS
portal. This is a simple, convenient check transaction processing through the Automated Clearing
House (ACH). Funds are processed and deposited electronically on a daily basis. Reporting includes
easy-to-access online transaction history with the capability to issue credits and refunds to a
customer's checking account directly, as needed.
7. Decline Minimizer: is an automated account updating service for any cards kept on file (on the
OpenEdge side) for the use in recurring payments. By updating card numbers and expiration dates on
file automatically, OpenEdge drastically reduces declines for repeat and recurring payments. This
optional feature is unique to OpenEdge, increases payment efficiency and reduces work load for
employees. There is no additional cost for our Decline Minimizer feature.
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02-12-2019 (Rate Quote q: R04MI M)
Lubbock,TX,,
In response to your request,we are pleased to make the following rale quote for processing.
Quote subject to change after 90 days.
Qualified Rates PIN Debit
(Type _%M.111-11 PeItm Type %Markup Per Item(S)
IYse Credit 0.11 0 Network Fees Network Fees Network Fees
IVisa Debit lr 0.11 D PIN Debit Transection 0.29
MasterCard Credit 0.11 0 EBT Transaction Fee 0.35
--- ---
MastorCard NO 0.11 D
Discover Credit - 0.11 •-- 0 -----
��Iscovar Debit I 0.11— 0.._.._.
Amex C(edlt I 0.11 D
i
�Annex Prepaid —
Other Fees Monthly Fees
Per Item(i) I Typo Amount(S)
fBatch Fea I 0.00 I f Statement Fee 2.50
Support R, 2.50
.—.—..............—...........
Reg Compliance 5.60
OpenEdge 2578 600 N susan.gresham@openedgepay.com
Lindon,UT 84042 fax ewrw.opanedgepayment.com
The parues agree to merchant semcc agreement attached hereto as Exhibit A and D and incorporated herein by reference.
Exhibit A
The contract shall be for a tens of one year,with the option of four, one-year extensions,said date of term beginning
upon formal approval.
A. Non-Arbitration The City reserves the right to exercise any right or remedy available to it by law, contract,
equity, or otherwise, including without limitation, the right to seek any and all forms of relief in a court of
competent jurisdiction. Further, the City shall not be subject to any arbitration process prior to exercising its
unrestricted right to seek judicial remedy. The remedies set forth herein are cumulative and not exclusive,and
may be exercised concurrently.To the extent of any conflict between this provision and another provision in,or
related to,this document,this provision shall control.
B. Nonappropriation
All funds for payment by the City under this contract are subject to the availability of an annual appropriation
for this purpose by the City. In the event of nonappropriation of funds by the City Council of the City of
Lubbock for the goods or services provided under the contract, the City will terminate the contract, without
termination charge or other liability, on the Iast day of the then-current fiscal year or when the appropriation
made for the then-current year for the goods or services covered by this contract is spent, whichever event
occurs first. If at any time funds are not appropriated for the continuance of this contract, cancellation shall be
accepted by the Seller on thirty (30) days prior written notice, but failure to give such notice shall be of no
effect and the City shall not be obligated under this contract beyond the date of tennination.
C. SB252
SB 252 prohibits the City from entering into a contract with a vendor that is identified by The Comptroller as a
company known to have contracts with or provide supplies or service with Iran,Sudan or a foreign terrorist
organization.
D. HB 89
The Contractor warrants that it complies with Chapter 2270,Subtitle F,Title 10 of the Texas
Government Code by verifying that:
(1) The Contractor does not boycott Israel;and
(2) The Contractor will not boycott Israel during the term of the Agreement.
If at any time Global Directs position or practice with respect to Point C or D above changes,Merchant shall be
entitled to terminate the Card Services Agreement upon written notice with immediate effect, and without any
early termination penalty.
IN WITNESS WHEREOF,this Agreement is executed as of the Effective Date.
CITY OF LUBBOC CONTRACTOR:
Daniel ope,Mayo Contractor's Signature
n�Vt
Printed Name
APPROVED T TE
Title
Jorge Hernandez,Municipal Court residing Judge
APD AS TO ORM:
A�7"
Kel i Leisure,Assistant City Attorney
CERTIFICATE OF INTERESTED PARTIES FORM 1295
1 of 1
Complete Nos.1-4 and 6 if there are interested parties. OFFICE USE ONLY
Complete Nos.1,2,3,5,and 6 if there are no interested parties. CERTIFICATION OF FILING
1 Name of business entity filing form,and the city,state and country of the business entity's place Certificate Number:
of business. 2019-464229
Global Payments Direct Inc.
Lindon, UT United States Date Filed:
2 Name of governmental entity or state agency that is a party to the contract for which the form is03/15/2019
being filed.
City of Lubbock Date Acknowledged:
03/18/2019
3 Provide the identification number used by the governmental entity or state agency to track or identify the contract,and provide a
description of the services,goods,or other property to be provided under the contract.
14522
merchant services
4 Nature of interest
Name of Interested Party City,State,Country(place of business) (check applicable)
Controlling Intermediary
5 Check only if there is NO Interested Party.
X
6 .UNSWORN DECLARATION
My name is and my date of birth is
My address is
(street) (city) (state) (zip code) (country)
I declare under penalty of perjury that the foregoing is true and correct.
Executed in County, State of on the day of ,20
(month) (year)
Signature of authorized agent of contracting business entity
(Declarant)
Forms provided by Texas Ethics Commission wvvw.ethics.state.tx.us Version V1.1.39f8039c