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HomeMy WebLinkAboutResolution - 2021-R0472 - Contract 16282 with Waterfield Technologies 12.7.21Resolution No. 2021-R0472 Item No. 7.13 December 7, 2021 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock is hereby authorized and directed to execute for and on behalf of the City of Lubbock, Contract No. 16282, GSA Contract No. GS-35F0458U, for the purchase of the Platform Maintenance & Support and Customer Application Support for the B1ueWorx IVR System, by and between the City of Lubbock and WTI Holdings, LLC, dba Waterfield Technologies, and related documents. Said Contract is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council on December 7, 2021 DANIEL M. POPE, MAYOR ATTEST: A, A Rebecca Garza, City Secre ary APPROVED AS TO CONTENT: Erik Rejino, Assistant City Manager APPROVED AS TO FORM: Ryan I oke, Assistant City Attorney RES.Contract No. 16282 WTI Holdings 1 1.30.21 Resolution No. 2021-R0472 Contract No. 16282 CITY OF LUBBOCK, TX COOPERATIVE PURCHASE This Service Agreement (this "Agreement') is entered into as of the 7th day of December 2021, ("Effective Date") by and between WTI Holdings, LLC, dba Waterfield Technologies, GSA Contract No. GS- 35F0458U (the Contractor), and the City of Lubbock (the "City"). RECITALS WHEREAS, the parties enter into this agreement in accordance with 40 U.S.0 § 502 (c) offers state or local government products and services offered through specific Schedule contracts that comply with local government bidding requirements, and identify qualified vendors of commodities, goods, and services.; and WHEREAS, Contractor desires to perform as an independent contractor to provide for Platform Maintenance & Support, plus Customer Application Support for the BlueWorx IVR System upon terms and conditions maintained in this Agreement; and NOW THEREFORE, for and in consideration of the mutual promises contained herein, the City and Contractor agree as follows: City and Contractor acknowledge the Agreement consists of the following exhibits, which are attached hereto and incorporated herein by reference, listed in their order of priority in the event of inconsistent or contradictory provisions: 1. This Agreement 2. Exhibit A — Price Proposal 3. Exhibit B —GSA Contract No. GS-35FO458U 4. Exhibit C — Insurance Requirements Scope of Work Contractor shall provide the services that are specified in Exhibit A. The Contractor shall comply with all the applicable requirements set forth in Exhibit B and C attached hereto. Article 1 Terms 1.1 The tern of contract will be for three years as specified in Exhibit A. 1.2 Contractor shall use its commercially reasonable efforts to render Services under this Agreement in a professional and business -like manner and in accordance with the standards and practices recognized in the industry. 1.3 This contract shall remain in effect until the first of the following occurs: (1) the expiration date, (2) performance of services ordered, or (3) termination of by either party with a 30 day written notice. The City of Lubbock reserves the right to award the canceled contract to the next lowest and best bidder as it deems to be in the best interest of the city. 1.4 The Contractor shall not assign any interest in this Agreement and shall not transfer any interest in the Agreement, whatsoever, without prior consent of the City. 1.5 All funds for payment by the City under this Agreement are subject to the availability of an annual appropriation for this purpose by the City. In the event of non -appropriation of funds by the City Council of the City of Lubbock for the goods or services provided under the Agreement, the City will terminate the Agreement, without termination charge or other liability, on the last day of the then - current fiscal year or when the appropriation made for the then -current year for the goods or services covered by this Agreement is spent, whichever event occurs first. If at any time funds are not appropriated for the continuance of this Agreement, cancellation shall be accepted by the contractor on 30 days prior written notice, but failure to give such notice shall be of no effect and the City shall not be obligated under this Agreement beyond the date of termination. Notwithstanding the foregoing, the City will compensate Contractor for all goods and services rendered prior to the date of confirmation. Article 2 Miscellaneous. 2.1 This Agreement is made in the State of Texas and shall for all purposes be construed in accordance with the laws of said State, without reference to choice of law provisions. 2.2 This Agreement is performable in, and venue of any action related or pertaining to this Agreement shall lie in, Lubbock, Texas. 2.3 This Agreement and its Exhibits contains the entire agreement between the City and Contractor and supersedes any and all previous agreements, written or oral, between the parties relating to the subject matter hereof. No amendment or modification of the terms of this Agreement shall be binding upon the parties unless reduced to writing and signed by both parties. 2.4 This Agreement may be executed in counterparts, each of which shall be deemed an original. 2.5 In the event any provision of this Agreement is held illegal or invalid, the remaining provisions of this Agreement shall not be affected thereby. 2.6 The waiver of a breach of any provision of this Agreement by any parties or the failure of any parties otherwise to insist upon strict performance of any provision hereof shall not constitute a waiver of any subsequent breach or of any subsequent failure to perform. 2.7 This Agreement shall be binding upon and inure to the benefit of the parties and their respective heirs, representatives and successors and may be assigned by Contractor or the City to any successor only on the written approval of the other party. 2.8 All claims, disputes, and other matters in question between the Parties arising out of or relating to this Agreement or the breach thereof, shall be formally discussed and negotiated between the Parties for resolution. In the event that the Parties are unable to resolve the claims, disputes, or other matters in question within thirty (30) days of written notification from the aggrieved Party to the other Party, the aggrieved Party shall be free to pursue all remedies available at law or in equity. 2.9 At any time during the term of the contract, or thereafter, the City, or a duly authorized audit representative of the City or the State of Texas, at its expense and at reasonable times, reserves the right to audit Contractor's records and books relevant to all services provided to the City under this Contract. In the event such an audit by the City reveals any errors or overpayments by the City, Contractor shall refund the City the full amount of such overpayments within thirty (30) days of such audit findings, or the City, at its option, reserves the right to deduct such amounts owing the City from any payments due Contractor. 2.10 The City reserves the right to exercise any right or remedy to it by law, contract, equity, or otherwise, including without limitation, the right to seek any and all forms of relief in a court of competent jurisdiction. Further, the City shall not be subject to any arbitration process prior to exercising its unrestricted right to seek judicial remedy. The remedies set forth herein are cumulative and not exclusive, and may be exercised concurrently. To the extent of any conflict between this provision and another provision in, or related to, this document, this provision shall control. 2.11 The Contractor warrants that it complies with Chapter 2270, Subtitle F, Title 10 of the Texas Government Code by verifying that: (1) The Contractor does not boycott Israel; and (2) The Contractor will not boycott Israel during the term of the Agreement. 2.12 SB 252 prohibits the City from entering into a contract with a vendor that is identified by The Comptroller as a company known to have contracts with or provide supplies or service with Iran, Sudan or a foreign terrorist organization. IN WITNESS WHEREOF, this Agreement is executed as of the Effective Date. CITY OF L BOCK DANIEL M. POPE, MAYOR ATTEAT.: ` / Y —�w - 4y I Rebecca Garza, City Secret APPROVED AS TO CONTENT: &'/� o, James Brown, Chief Information Officer APPROVED AS TO FO Ryan 11761 A is nt City Attorney CONTRAC R BY TI Holdings, LLC, d aterfield Technologies S " , �^�-- Print Name M r< J-r r.<e c'11 Email: SltUe , k9 l'4r,a— -e— We- 4j- P"'c Address: Vn.,- 01 QS� Tlrr j Sc., 1 t~ t 5- a I O 3 City, State, Zip Code Exhibit A MANAGED SERVICES PROGRAM FOR BLU EWORX 1\/R SYSTEM PREPARED FOR CITY OF LUBBOCK NOVEMBER 15, 2021 WWaterfield Technologies STATEMENT OF WORK "I Waterfield Technologies JAMES BROWN Director of Information Technology //US/WATERFIELD/MSP/Lubbock/15-NOV-21 Change Log Updated with GSA Contract Info Confidentiality The information and deliverables (including: Call Flow Documents, Visio's, PowerPoints, Word Documents, and PDF's) provided to the Customer under this Statement of Work, including pricing, is Waterfield Confidential Information and may not be disclosed by Customer without prior written consent from Waterfield. 1. MANAGED SERVICES PROGRAM This Managed Services Program ("MSP", or "Program") is entered into between City of Lubbock ("Customer") and WTI Holdings, LLC d/b/a Waterfield Technologies ("Waterfield" or "Company") and shall be effective as of date executed below and continue for a term of three (3) years. This Statement of Work ("SOW") outlines the Program enabling Waterfield to provide Customer with ongoing consulting, development, troubleshooting, and administrative support for their Blueworx IVR, LumenVox Speech Recognition and Text to Speech licenses as well as related custom applications created by Waterfield on behalf of Customer. Waterfield will provide pre -paid Platform Maintenance and Support ("Platform Maintenance") plus Custom Application Support ("Application Support") on certain custom applications provided to Customer pursuant to Solutions Covered section of this MSP, to address unforeseen bugs and issues not found during testing prior to custom application deployment along with troubleshooting issues related to system performance or network issues. Platform Maintenance shall be provided for a period of three (3) years beginning on the date Customer accepts Waterfield's Sales Order for the relevant software and/or hardware ("Start date" of November 1, 2021) in accordance with this SOW and may be renewed each year thereafter for consecutive three (3) year periods. Waterfield will invoice Customer annually -in -advance for the Platform Maintenance fees upon countersignature of the Sales Order ("Execution Date"), and then each consecutive anniversary of the Sales Order Execution Date for the duration of the contracted term. © 2021 WTI Holdings, LLC Proprietary and Confidential STATEMENT OF WORK "I Waterfield Technologies Custom Application Support shall be provided for a period of three (3) years beginning on the date Customer accepts Waterfield's notice of the completion of the implementation of the relevant application (November 1, 2021) in accordance with this SOW and may be renewed each year thereafter for consecutive three (3) year periods. Waterfield will invoice Customer annually -in -advance for the Custom Application Support fees on the first Support Start Date, and then each consecutive anniversary of the Support Start Date for the duration of the contracted term. See the Investment Summary table in the SOW for pricing. MSP OVERVIEW SOLUTIONS COVERED The following software systems are included as part of this Program: Waterfield will provide support for the product software and custom applications running on the Blueworx IVR systems. Waterfield will also support related environments and applications including the custom Computer Telephony Integration, and backend database integrations. Blueworx IVR Product Software a) 100 Ports Blueworx IVR with Redundancy Licenses b) 100 LumenVox Tier 3 English ASR Licenses c) 30 LumenVox Text To Speech English Licenses Custom Applications a) Inbound Self -Service b) Outbound Notifications c) Caller Elected Callback d) CTI (screen pop enablement) NOTE: The underlying BVR IVR server hardware provided by the City of Lubbock is exclusive of this SOW. The addition of new IVR or CTI components, Call Center locations, or other systems and applications will impact the annual renewal fee for this program. Waterfield will review such changes on a case -by -case basis. IER 1 — APPLICAI ION SUPPOR i The Tier 1 Application Support Managed Services Program wraps a professional and cost-effective management process around Customer's solution environment. Specific benefits include: • 247 support for product software • 247 support custom applications 0 2021 WTI Holdings, LLC Proprietary and Confidential STATEMENT OF WORK "I Waterfield Technologies MSP COMPONENTS The following sections describe the primary components of the Program (where applicable): PRODUL ARE AND CUSTOM APPLICATION SUPPOL Waterfield will provide product software and custom application support services as described in the Solutions Covered section of this document. Custom Application Support includes initial troubleshooting and diagnosis of reported application issues. • 240 Hotline Support for product software and custom applications o Waterfield will provide 240 system support for the IVR solution environment. This includes access to Waterfield's 240 support helpdesk. All incidents will be responded to and managed according to Waterfield's internal trouble tracking system. o Waterfield will document procedures for communicating issues and accessing hotline support. o Customer will have the ability to open and track tickets via the Waterfield Collaboration Portal (web), the Waterfield Hotline (phone), and/or email. • If a code change is required or expanded troubleshooting is needed it will be handled under the Application Change and Improvements provision detailed below. • If troubleshooting indicates Cisco and/or network product or configuration issues, Waterfield will work with Customer personnel to engage appropriate product support personnel (as provided for under Customer's existing support contracts). City of Lubbock will be responsible for opening support tickets with Cisco for Cisco hardware and/or software. • If troubleshooting indicates issues with Customer internal systems (i.e. host or telephony), Waterfield will work with Customer support staff to engage the appropriate personnel. MSP SERVICE LEVEL AGREEMENT 31-ANDARD SERVICE HOURS Waterfield will provide Professional Services Application Support, which will be available Monday through Friday from 8am to 5pm CT via online ticketing system, phone, or email. Afterhours and weekend support are available 24/7 via on -call resources. 0 2021 WTI Holdings, LLC Proprietary and Confidential STATEMENT OF WORK "I Waterfield Technologies Issues can be reported utilizing any of the following methods: Waterfield Call 800.324.0936 Email support@waterfield.com Open ticket via portal on Freshdesk https://support.waterfield.com/ support/home NOTE: Email should not be used for Sev1 issues. This process MUST be followed to ensure accurate and timely handling, tracking, communication, and resolution of service issues. Customer should report all Critical and Hiah issues or for issues requiring after-hours attention. During Waterfield office hours, a Technical Services Representative (TSR) will answer calls placed to the Hotline (See table above). After Waterfield office hours, a TSR will be paged and will return the call to the resource placing the call. All problems reported will be classified by severity as follows: SEVERITY DEFINITIONS: Critical The problem prevents all useful work from being done or disables major functions required to do productive work, causing potential data loss or corruption, or software functionality is inoperative or partially inoperative; inability to use has a critical impact to Customer's operation or is considered severely restrictive. High Problem disabling specific nonessential functions; error condition is not critical to continuing operation and/or Customer has determined a work -around for the error condition. Medium Cosmetic problems with no immediate consequence, with software functionality being usable. Application Enhancement Functionality unimpaired; request for new features resulting in a Request price proposal submitted by Customer/WTI. RESPONSE DEFINITIONS: Contact A WTI representative answers the phone, identifies the Customer contact, and records a short description of the issue/severity. 0 2021 WTI Holdings, LLC Proprietary and Confidential STATEMENT OF WORK "I Waterfield Technologies Initial Response A qualified technical person calls the person identified as the contact and begins actively working the severity issue and gathers any additional information. Working Response A qualified technical person is diagnosing the system in question and actively working to identify the cause and a resolution. First Status Update A qualified technical person calls the person identified as the contact and reports on the findings at the time of the call, possible resolution, action plan, or explains what further analysis is necessary to arrive at any of the preceding and an estimated resolution time. RESPONSE TIMES: Severity Level Initial Working First Status Resolution Response Response (Update) Critical < 30 minutes < 60 minutes < 90 minutes Best efforts to fix or provide a temporary workaround within 8 hours High < 60 minutes < 90 minutes < 120 minutes Best efforts to fix or provide a temporary workaround within 24 hours Medium < 24 hours Within 48 Within 48 Best efforts to provide a fix hours hours or temporary workaround within 5 days Low/Application < 48 hours Within 72 10 days Mutually agreeable to both Enhancement hours parties Request Response times outlined refer to calendar days/hours for Fatal or Major issues, and business days/hours for Minor issues or Application Enhancement Requests. Customer acknowledges that incidents caused by system hardware or software may require third -party manufacturer involvement, and that Waterfield is not held liable for system hardware or software failures or delays in receiving system software bug fixes, patches, maintenance releases, upgrades, or new versions. SUPPORT SCENARIO EXAMPLES: Scenario 1: Platform Manufacturer Maintenance and Support a. Customer calls in and reports a problem with the platform e.g. appears to be voice quality issues. Waterfield generates the trouble ticket and begins the initial triage. b. Waterfield spends 1 hour troubleshooting the problem (includes service checks with 0 2021 WTI Holdings, LLC Proprietary and Confidential STATEMENT OF WORK "I Waterfield Technologies Cisco) and the outcome is we believe it's an issue with the Product/Services service itself. c. Cisco/City of Lubbock corrects the problem. d. There is no charge for the 1 hour spent troubleshooting the problem. Scenario 2: Custom Application Support a. Customer calls in and reports a problem with the platform (e.g. appears to be an issue with the IVR). Waterfield generate the trouble ticket and then begins the initial triage. b. Waterfield spends 5 hours troubleshooting the problem and the outcome is we believe it's an issue with custom application code that built for the Customer. We estimate that it will take 2 hours to update/fix the custom application code. c. Waterfield spends 2 hours updating/fixing the custom application code. d. There is no charge for the 5 hours spent troubleshooting the problem, nor the 2 hours spent updating the custom application code, as it is covered by Waterfield Application Support. WATERFIELD RESPONSIBILITIES The following sections detail a comprehensive set of available activities. Actual activities may be performed by either party and will be agreed to by Customer and Waterfield. OPERATIONS SUPPORT The following sections detail the Operations Support process. Where applicable Waterfield will: o Provide Hotline Support ■ Enable 240 IVR and CTI and hotline support for application emergency ■ Enable ticket notification and tracking MSP PREREQUISITES / DEPENDENCIES / ASSUMPTIONS This Statement of Work is based on the following assumptions: • The prices quoted do not include applicable taxes, travel, shipping, or expenses. • Waterfield will be reimbursed for all reasonable travel and expenses and will adhere to published Customer travel policies, if applicable. • Waterfield assumes that appropriate systems access will be provided by Customer via VPN. • Waterfield and Customer acknowledge that this MSP accurately reflects the parties' pre - engagement understanding of the project as of the date of its signing. None of the parties are responsible for errors in or omissions to the information supplied by the other party upon which it reasonably relied. • To assume responsibility for supporting the application, all application changes must be made by Waterfield staff, or a separate process to review and accept changes from other parties must be conducted. This review process is not included in the scope of this program and would be quoted separately. The cost for a review will be related to the complexity of the change that is being introduced. Time spent by Waterfield to resolve an issue that root cause determines to be the result of a change that was not reviewed will result in charges for the support time spent on that 0 2021 Wfl Holdings, LLC Proprietary and Confidential STATEMENT OF WORK issue. MSP TERMINATION WWaterfield Technologies Upon expiration of the Initial 3-year Managed Services Term, Customer shall have the option to renew for an additional one (1) year or three (3) year term (the "Renewal Term") based on offered pricing provided by Waterfield, unless either party provides written notice to the other party of its intent not to renew at least ninety (90) days prior to the expiration of the Initial Managed Services Term. Either party may terminate this agreement by providing written notice of termination at least sixty (60 days) prior to the end of the term. If early termination is requested, the contract will remain in effect until the end of the term. Customer agrees to pay all fees in full through the remaining period; Waterfield agrees to provide the contracted services through the remaining period. Term discounts are provided assuming fulfillment of this three (3) year contract. Should Customer terminate this contract early (prior to October 31, 2024), all term discounts that were realized (a value representing $22,720.80) will be paid back to Waterfield in full as an early termination fee. PRICIN Your Managed Services Program has two parts — the custom application support and the underlying license support. Your custom application support renews March 1, 2022 at $50,901.10. Your license support is set to renew November 1, 2021 at $62,948.90. The reason the City has two separate dates is the applications did not go into production until much later than originally planned. The support start date for the custom applications corresponds with the cutover date. The pricing below has been adjusted for the first year to make the two support dates (custom applications and product software) coterminous. Years two and three reflect the full amounts. Pricina Reference: GENERAL SERVICES ADMINISTRATION (GSA) Federal Supply Service Authorized Federal Supply Schedule Price List. Product Services Code: 7010, 7030, J070, D399 Contract Number: GS- 35F-0458U Year 1 Managed Services Service Description 247 Tier 1 Custom Application Information Technology Professional Services Annual Fee (pro rated for year 1 renewal): 240 Tier 1 Product Software Maintenance Services Annual Fee: SIN Price 54151S $ 33, 934.07 54151 $62,948.90 © 2021 WTI Holdings, LLC Proprietary and Confidential STATEMENT OF WORK "I Waterfield Technologies Total Annual Fee for 2021-22: $ 96,882.97 Year 2 Managed Services Service Description SIN Price 247 Tier 1 Custom Application Information 54151S $50,901.07 Technology Professional Services Annual Fee: 240 Tier 1 Product Software Maintenance 54151 $62,948.90 Services Annual Fee: Total Annual Fee for 2022-23: $ 113,849.97 Year 3 Managed Services Service Description SIN Price 247 Tier 1 Custom Application Information 54151S $50,901.07 Technology Professional Services Annual Fee: 247 Tier 1 Product Software Maintenance 54151 $62,948.90 Services Annual Fee: Total Annual Fee for 2023-24: $ 113,849.97 Discount A 7% discount has been applied if the City purchases a 3-year agreement. 3-Year Support Agreement: $324,582.91 7% Discount: ($22.720.80) Grand Total 3-Years $301,862.11 0 2021 WTI Holdings, LLC Proprietary and Confidential 9 STATEMENT OF WORK PAYMENT MILESTONES WITH DISCOUN PERIOD: MILESTONE: YEAR-1 Application Support Start Date: YEAR-2 Application Support Start Date: WWaterfield Technologies DUE DATE: 01-November-2021 01-November-2022 AMOUNT: $90,101.16 4-- 105,880.47 YEAR-3 Application Support Start 01-November-2023 $105,880.47 Date: The Managed Services Program shall renew annually. Waterfield will notify Customer 90 days prior to expiration in 2024 to review renewal agreement. All fees are due at the coverage start date per year. Waterfield reserves the right to increase pricing if the customer should enhance the system with new applications and/or software licenses. MANAGED SERVICES PROGRAM SIGN -OFF This Managed Services Program ("MSP") is entered into between City of Lubbock (Customer) and WTI Holdings, LLC d/b/a Waterfield Technologies ("Waterfield") and shall not be effective until the latter date of signature by the parties ("Effective Date"). Prior to the Effective Date, scope and pricing shall remain valid for a maximum of seventy (70) days from the SOW creation date and may be subject to change after expiration of that period or if the scope of coverage desired changes before signatures. This order is non -cancellable. The signatures below represent City of Lubbock approval for Waterfield to commence work on this project as defined within this MSP and an agreement to pay all fees incurred in the delivery of such work. Waterfield must receive this signed Statement of Work, along with a Purchase Order, before any work on the project can be scheduled. Please scan and email the entire SOW, and related Sales Order, along with the Purchase Order to Steve Hoffman at steve.hoffman@waterfield.com. 0 2021 WTI Holdings, LLC Proprietary and Confidential 10 STATEMENT OF WORK WWaterfield Technologies MSP Number: //US/WATERFIELD/MSP/City of Lubbock/15-Nov-21 ( A,, -,A "-- City of Lubbock Sign ture Daniel M. Pope Printed Name Mayor Title 000, Waterfield Tech nologie Ignature Printed Name OlreL-4-jor '><¢CLAL4 A-,,-cm,-J;� Title December 7, 2021 Date Date 3 Nnv aoak © 2021 WTI Holdings, LLC Proprietary and Confidential 11 Exhibit B WWaterfield Technologies GENERAL SERVICES ADMINISTRATION Federal Supply Service Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu driven database system. The 1NTERNET address for GSA Advantage! is: , tt GSAAdvanta e . Schedule Title: MAS Multiple Award Schedule FSC Group: Information Technology Product Services Code: 7010, 7030, J070, D399 Contract Number: GS-35F-0458U For more Information on ordering fi-om Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov. Contract Period: June 25, 2008 — June 24, 2023 W Waterfield Technologies WTI Holdings, LLC 1 West Third Street, Suite 1115 Tulsa, OK 74103-3515 Phone Number: (614) 453-4003 Fax Number: (614) 453-4003 www.waterfieldtegl nglo ies.coni Contact for contract administration: Todd Tonucci, Director of Operations Email: todd.tonucci ruwaterfield.com Business size: Small Business Modification Number: 0033 Effective Date: May 14, 2020 800.324.0936 / One WestThird Streel,Suite 1115. Tulsa, OK 74103 waterfieldtechnologies.com Exhibit C City of Lubbock, TX Purchasing & Contract Management INSURANCE COVERAGE REQUIRED TYPE OF INSURANCE GENERAL LIABILITY ■❑ Commercial General Liability ❑ Claims Made ❑ Other ❑ W/Heavy Equipment ❑■ Occurrence ❑ XCU ❑■ To Include Products of Complete Operation Endorsements COMBINED SINGLE LIMIT $1,000,000 General Aggregate 2•00Q0W Products-Comp/Op AGG X Personal & Adv. Injury X Contractual Liability X Fire Damage (Any one Fire) Med Exp (Any one Person) X ❑� PROFESSIONAL LIABILITY ❑ Occurrence General Aggregate 2000,W ❑ or Technical Errors and Omissions ❑ CYBER LIABILITY ❑ Occurrence OTHER: ❑ ❑ Occurrence AUTOMOTIVE LIABILITY El Any Auto ❑ All Owned Autos ❑ Scheduled Autos ❑ Hired Autos ❑ Non -Owned Autos General Aggregate General Aggregate Per Occurrence 1000000 Aggregate EXCESS LIABILITY ❑ Umbrella Form Each Occurrence Aggregate GARAGE LIABILITY ❑ Any Auto Auto Only - Each Accident ❑ Other than Auto Only: Each Accident Aggregate ❑ BUILDER'S RISK ❑ 100% of the Total Contract Price ❑ INSTALLATION FLOATER ❑ 1001/6 of the Total Material Costs ❑ POLLUTION ❑ CARGO ■❑ WORKERS COMPENSATION or OCCUPATONAL MEDICAL AND DISABILITY 500,000 EMPLOYERS' LIABILITY 1000000 OTHER: COPIES OF ENDOSEMENTS ARE REQUIRED ❑� City of Lubbock named as additional insured on Auto/General Liability on a primary and non-contributory basis. ❑■ To include Products and Completed Operations Endorsements ❑� Waiver of subrogation in favor of the City of Lubbock on all coverages ❑ No insurance required. IAdditional Comments: