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HomeMy WebLinkAboutResolution - 2011-R0330 - Contract - AL Staffing - Temporary Employment Services - 07_27_2011Resolution No. 2011-RO330 July 27, 2011 Item No. 5.2 RESOLUTION BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF LUBBOCK: THAT the Mayor of the City of Lubbock is hereby authorized and directed to execute for and on behalf of the City of Lubbock, Contract No. 10337 for temporary employment services -trades and clerical, by and between the City of Lubbock and A.L. Staffing dba Spherion Stating, and related documents. Said Contract is attached hereto and incorporated in this resolution as if fully set forth herein and shall be included in the minutes of the City Council. Passed by the City Council on July 27, 2011 TOM ARTIN, MAYOR ATTEST: Q'Le, -,e— , Reb ca Garza, City Secret+,—) APPROVED AS TO CONTENT: Andy Burcham, Chief Finance Officer APPROVED AS TO FORM: Chad Weaver, Assistant City Attorney vwxcdocs/RES.Contract-A.L. Staffing July 8, 2011 RFP I 1-10034-DT Temporary Employment Services Resolution No. 2011-RO330 CONTRACT 10337 CITY OF LUBBOCK, TX CONTRACT FOR SERVICES for Temporary Employment Services RFP 11-10034-DT This Services Agreement (this "Agreement") is entered into as of the 27th day of July 2011, ("Effective Date") by and between A.L Staffing dba Spherion Staffing (the Contractor), and the City of Lubbock (the "City"). RECITALS WHEREAS, the City has issued a Request for Proposals (RFP 11-10034-DT) for Temporary Employment Services for Clerical and Trades. WHEREAS, the proposal submitted by the Contractor has been selected as the proposal which best meets the needs of the City for this project; and WHEREAS, Contractor desires to perform as an independent contractor to provide temporary employment services upon terms and conditions maintained in this Agreement; and NOW THEREFORE, for and in consideration of the mutual promises contained herein, the City and Contractor agree as follows: City and Contractor acknowledge the Agreement consists of the following exhibits which are attached hereto and incorporated herein by reference, listed in their order of priority in the event of inconsistent or contradictory provisions: 1. This Agreement 2. Exhibit A — Scope of Work 3. Exhibit B — Temporary Worker Qualifications 4. Exhibit C — Rate Sheet Article 1 Services 1.1 Contractor agrees to perform those services for the City that are specified on Exhibit A (the "Services") and attached hereto. 1.2 Contractor shall use its commercially reasonable efforts to render Services under this Agreement in a professional and business -like manner and in accordance with the standards and practices recognized in the industry. 1.3 Nonappropriation clause. All funds for payment by the City under this Agreement are subject to the availability of an annual appropriation for this purpose by the City. In the event of non -appropriation of funds by the City Council of the City of Lubbock for the goods or services provided under the Agreement, the City will terminate the Agreement, without termination charge or other liability, on the last day of the then -current fiscal year or when the appropriation made for the then current year for the goods or services Page 1 of 18 Q:PurchaselBid Docs/l 1-10034-DT [Spherion] RFP 11-10034-DT Temporary Employment Services covered by this Agreement is spent, whichever event occurs first. If at any time funds are not appropriated for the continuance of this Agreement, cancellation shall be accepted by the Seller on thirty (30) days prior written notice, but failure to give such notice shall be of no effect and the City shall not be obligated under this Agreement beyond the date of termination. Article 2 Miscellaneous. 2.1 This Agreement is made in the State of Texas and shall for all purposes be construed in accordance with the laws of said State, without reference to choice of law provisions. 2.2 This Agreement is performable in, and venue of any action related or pertaining to this Agreement shall lie in, Lubbock, Texas. 2.3 This Agreement and its Exhibits contains the entire agreement between the City and Contractor and supersedes any and all previous agreements, written or oral, between the parties relating to the subject matter hereof. No amendment or modification of the terms of this Agreement shall be binding upon the parties unless reduced to writing and signed by both parties. 2.4 This Agreement may be executed in counterparts, each of which shall be deemed an original. 2.5 In the event any provision of this Agreement is held illegal or invalid, the remaining provisions of this Agreement shall not be affected thereby. 2.6 The waiver of a breach of any provision of this Agreement by any parties or the failure of any parties otherwise to insist upon strict performance of any provision hereof shall not constitute a waiver of any subsequent breach or of any subsequent failure to perform. 2.7 This Agreement shall be binding upon and inure to the benefit of the parties and their respective heirs, representatives and successors and may be assigned by Contractor or the City to any successor only on the written approval of the other party. 2.8 All claims, disputes, and other matters in question between the Parties arising out of or relating to this Agreement or the breach thereof, shall be formally discussed and negotiated between the Parties for resolution. In the event that the Parties are unable to resolve the claims, disputes, or other matters in question within thirty (30) days of written notification from the aggrieved Party to the other Party, the aggrieved Party shall be free to pursue all remedies available at law or in equity. 2.9 At any time during the term of the contract, or thereafter, the City, or a duly authorized audit representative of the City or the State of Texas, at its expense and at reasonable times, reserves the right to audit Contractor's records and books relevant to all services provided to the City under this Contract. In the event such an audit by the City reveals any errors or overpayments by the City, Contractor shall refund the City the full amount of such overpayments within thirty (30) days of such audit findings, or the City, at its Page 2 of 18 Q: Purchase/Bid Docs/ l 1-10034-DT [Spherion] RFP I 1-10034-DT Temporary Employment Services option, reserves the right to deduct such amounts owing the City from any payments due Contractor. IN WITNESS WHEREOF, this Agreement is executed as of the Effective Date. CITY OF LUBBOCK, TX w — (2�000 I Tom Martin, Mayor ATTEST: Reber a Garza, City Secretary 0 CONTRACTOR Name: Veronica Madrigal' Title: Regional Director APP ED AS TO CONTENT: r Leisa Hutcheson, Director of Human Resources and Risk Management APPR V D AS TO FORM: 7 Chad Weaver, Assistant City Attorney Page 3 of 18 � oeIcrvAL Q:PurchaselBid Docsl11-10034-DT UP 11-10034-DT Temporary Employment Services Resolution No. 2011—RO330 CITY OF LUBBOCK, TEXAS Temporary Employment Services RFP 11-10034-DT EXHIBIT A 1. SCOPE OF WORK BACKGROUND 1.1 The City of Lubbock (hereinafter called "City") is seeking proposals from temporary employment agencies (hereinafter called "Agency") for information on the quality and cost of temporary employment services. The City utilizes approximately 25 to 35 technical/clerical temporary workers per year. Each technical/clerical temporary worker requested works from a few days to several weeks, where the majority of requests are two to six weeks in duration. The City also utilizes approximately 90 to 150 trades/labor temporary workers per year. The majority of these workers are utilized during the summer months as seasonal workers and work from about the middle of May through the middle of September. 1.2 The City will select at least two temporary agencies, per job family category, to service this contract and will provide personnel requests to the agencies that provide the most prompt and quality placement by category. The City has spent an average of $1.5 million each year over the past five years for temporary employment services. The total appropriation for temporary employment services in FY 2010-2011 budget is $1.116 million. 1.3 The City of Lubbock will require the successful temporary agencies to conduct a standard background check for all temporary employees placed with the City and provide copies to the designated representative at the City of Lubbock. 1.3.1 Telephone reference checks to ensure education and skills are correct, as presented on an applicant's application. 1.3.2 Conduct criminal history checks, through the Texas Department of Public Safety, on all applicants who are being referred for City jobs. 1.3.3 Make every reasonable effort to contact past and present employers to gain information about the work habits of the applicant(s). 1.3.4 The Lubbock Police Department will conduct a more thorough background check on any temporary employee(s) who will be required to work in confidential police work areas or police records. 1.4 The City of Lubbock will require the successful temporary agencies to conduct pre -employment screening for all temporary employees placed with the City and provide documentation that the temporary employees passed to the designated representative at the City of Lubbock. 1.4.1 All temporary employees must have a drug screening completed within ten (10) days prior to placement. 1.4.2 Temporary employees in trades positions will have a physical exam, as needed, completed within thirty (30) days prior to placement, unless they have had one within the last six (6) months. 1.4.3 Temporary employees who drive City vehicles must have a driver's license check completed within one (1) year prior to placement. Page 4 of 18 Q:Purchase/Bid Docs/lI-10034-DT[Spherion] RFP t 1-10034-DT Temporary Employment Services 1.5 The City currently uses Microsoft Word for Windows and Excel for Windows. 2 GENERAL CONDITIONS 2.I Proposers will quote an hourly wage and bill rate at various levels (EXHIBIT C) for each type of temporary worker described in the job descriptions in EXHTBTT B, as applicable. These rates will remain effective for one year. Any increases in the second and third year of the contract shall be in accordance with the Consumer Price Index; however, a three-year price guarantee will be looked on favorably. The rate should encompass any payments to the temporary employee as well as applicable costs for conducting Drivers License Checks, Criminal History Background Checks, Drug/Alcohol Screens, Physicals, etc. Workers compensation coverage will be the responsibility of the agencies. Proposers must notate any difference in mark-up percentage for overtime pay. Overtime is defined as more than 40 hours actually worked in any one week beginning on Sunday and ending on Saturday. City of Lubbock retirees are an exception to the quoted rates. These individuals shall be paid the same hourly wage that they made at retirement providing they are working as a temporary employee in the same job and department they retired from. The bill rate for these employees shall be at the same percentage as all other temporary employees. The hourly wage shall be verified with the designated representative at the City of Lubbock prior to the temporary assignment. 2.2 The selected agencies will appoint one person who is an employee of the agency who will service this contract and who will be the liaison between the City and their agency. 2.3 The selected agencies will be solely responsible for ensuring the workers they provide the City meet all legal requirements to be able to work in the United States and complete the I-9 form accurately and in its entirety. 2.4 The selected agencies will be able to provide temporary workers within 8 hours of the phone request and if the City is not contacted and/or provided with a temporary within that time period the City reserves the right to contact another agency for service. 2.5 The selected agencies will provide workers who possess the necessary skills, knowledge and ability to perform the jobs into which they are to be placed, as per attached job description. 2.6 The City reserves the right to reject workers provided by the successful agencies, if they are found to be unacceptable before or after starting on the job to which they have been assigned. 2.7 There shall be no obligation on the part of the City to hire any temporary worker it is supplied under the terms of this RFP on a full time basis following the term of the temporary employment. 2.8 Should the City wish to hire an individual who has been filling the temporary position, neither the individual nor the City will be required to pay a placement fee. 2.9 The selected agencies will have and maintain a $500,000 crime bond on the employees it provides to the City to protect the City from any loss caused by the workers it provides. 2.10 The successful agencies are to provide the City with weekly billing by department. Normal payment terms are Net 30. The ability to accept a City purchasing card for payment is preferred. 3 CONTRACT TERM/TERMINATION 3.1 The contract term shall be for an initial one (1) year period, said date of term beginning upon City Council date of formal approval. The City and the contractor may, upon written mutual consent, extend the contract for two (2) additional one (1) year periods. Page 5 of 18 Q:Purchase/Bid Does/1 I-10034-DT [Spherionl RFP I I-10034-DT Temporary Employment Services 3.2 The City reserves the right to terminate the contract in whole or in part, for any reason, by providing a thirty (30) day written notice to the Agency. 4 INDEMNITY INSURANCE PROOF OF COVERAGE SHALL BE FURNISHED TO THE CITY OF LUBBOCK IN THE FORM OF A CERTIFICATE OF INSURANCE. THE INSURANCE CERTIFICATES FURNISHED SHALL NAME THE CITY OF LUBBOCK AS A PRIMARY ADDITIONAL INSURED AND PROVIDE A WAIVER OF SUBROGATION IN FAVOR OF THE CITY OF LUBBOCK, OR IN THE ALTERNATIVE, SHALL BE ACCOMPANIED BY A STATEMENT FROM THE CONTRACTOR TO THE EFFECT THAT NO WORK ON THIS PARTICULAR PROJECT SHALL BE SUBCONTRACTED, IT SHALL BE THE CONTRACTOR'S RESPONSIBILITY TO PROVIDE TO THE OWNER ALL PROOF OF COVERAGE INSURANCE DOCUMENTS INCLUDING WORKERS COMPENSATION COVERAGE FOR EACH SUBCONTRACTOR. 4.1 Agency shall indemnify, hold harmless, and defend the City of Lubbock, its officers and employees from and against any and all liability or alleged liability without fault and liability by virtue of the obligations that the City of Lubbock assumes toward its indemnity(s) insofar as applicable to this Contract or the work to be performed hereunder and including cost of suit, attorneys' fees, and all other related costs and expenses of whatever kind or character arising directly or indirectly from any cause whatsoever in connection with or incidental to this Contract or the work to be performed hereunder, including such injury or harm as may be caused in part by any neglect, act, or omission of the City, its officers and employees, excepting only such injury or harm as may be caused solely by an act or omission of the City, its officers and employees. Notwithstanding the foregoing, the Agency specifically agrees to so indemnify, hold harmless, and defend the City from and against any and all such liability, suits, action, legal proceedings, claims, or demands that may be made or pursued by an employee of Agency, or of any subcontractor, or materials man, or anyone acting on behalf of contractor in connection with or incidental to this Contract which are alleged to be attributable to any condition of or upon the City's property facilities, materials, or equipment, including where such condition and resulting injury or harm is caused in part by any negligent act or omission of City, its officers and employee, but excepting only such injury or harm as may caused solely by an act or omission of City, its officers and employees. Agency agrees to waive any and all claims and suits covered by this indemnity agreement and agrees that any insurance carrier involved shall not be entitled to subrogation under any circumstance against City, its officers and employees. 4.2 The Agency shall secure and maintain insurance for the duration of the contract. Proof of the Agency's liability insurance shall be provided prior to receipt of a signed contract. The following insurance is required. 4.2.1 Workers' Compensation Insurance covering all employees whether employed by the Agency or any Subcontractor on the job including Employers Liability of at least $500,000 aggregate. Commercial General Liability Insurance at minimum combined single limits of $500,000 each occurrence and in the aggregate and shall include the following: $500,000 Products and completed operations $500,000 Personal Injury and Advertising Injury $500,000 Contractual Liability Page 6 of 18 Q: Purchase/Bid Docs/ I 1-10034-DT [Spherion] RFP I 1-I0034-DT Temporary Employment Services Automobile Liability - Agency's insurance shall contain a combined single limit of at least $500,000 per occurrence, and include coverage for, but not limited to the following: Any Auto 4.3 All policies or certificates shall also contain the following endorsements: 4.3.1 Name insured wording which includes the Agency, Subcontractors, and the City of Lubbock with respect to general liability and automobile liability. 4.3.2 All liability policies shall contain cross liability and severability of interest clauses. 4.3.3 A waiver of subrogation in favor of the City of Lubbock for all types of insurance coverages. 4.3.4 The policy shall be endorsed to require the insured to immediately notify the City of Lubbock of any changes in the insurance coverage. 4.4 All insurance shall be purchased from an insurance company that meets the following requirements. 4.4.1 A Best financial grading of A:VII or better 4.4.2 Licensed and admitted to do business in the State of Texas and is a subscriber to the Texas Guaranty Fund. 4.5 All insurance must be written on forms filed with and approved by the Texas State Board of Insurance. Certificates of insurance shall be prepared and executed by the insurance company or it's authorized agent and shall contain provisions representing and warranting the following: 4.5.1 The company is licensed and admitted to do business in the State of Texas. 4.5.2 The company's forms have been approved by the Texas State Board of Insurance. 4.5.3 Sets forth all endorsements as required above. 4.6 The City of Lubbock shall receive at least twenty (20) calendar days notice prior to cancellation or termination of insurance, except in the case of non-payment. 5. THE CITY RIGHT TO AUDIT At any time during the term of the contract, or thereafter, the City, or a duly authorized audit representative of the City or the State of Texas, at its expense and at reasonable times, reserves the fight to audit Contractor's records and books relevant to all services provided to the City under this Contract. In the event such an audit by the City reveals any errors or overpayments by the City, Contractor shall refund the City the full amount of such overpayments within thirty (30) days of such audit findings, or the City, at its option, reserves the right to deduct such amounts owing the City from any payments due Contractor. Page 7 of 18 Q:Purchase/Bid Docs/I I-10034-DT [Spherion] RFP l 1-10034-DT Temporary Employment Services Resolution No. 2011-RO330 CITY OF LUBBOCK, TEXAS RFP 11-10034-DT EXHIBIT B REVISED TEMPORARY WORKER QUALIFICATIONS The following job descriptions are examples of the minimum experience required and fall under Level I of the Proposal Submittal Form Rate Sheet in EXHIBIT C. Levels 2, 3, and 4 are used for experience in addition to what is required in the below job descriptions. Depending on the department's needs, a request may be made specifically for a bilingual temporary worker for any of the below positions. Account Clerk 1.1 Summary: Performs routine clerical tasks and reviews financial records. Education/Experience: Any combination of education and experience equivalent to graduation from high school and six months of experience in maintaining and reviewing financial and statistical records. Knowledge of the procedures and terminology used in clerical accounting duties; basic computer principles and procedures; and proper public contract and telephone etiquette. Ability to compute and post arithmetical calculations, effectively operate standard office equipment; communicate effectively with others; comprehend and follow oral and written instructions and perform basic computer/word processing functions. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability to occasionally stand and bend during the shift; occasionally lift and carry up to 10 pounds; push and pull objects; frequently rotate upper trunk to the left or right while sitting or standing; and place arms above, at, or below shoulder height. 1.2 Worker's Compensation Classification of Operations Code: 8810 Accountant (Accounting) 2.1 Summary: Performs professional level accounting duties to prepare and maintain accurate financial records and provide financial reports to internal and external users. Education/Experience: Any combination of education and experience equivalent to a bachelor degree in accounting or finance with no specific experience required. May consider other degree with 18 hours coursework in accounting. Knowledge of the principles, practices, and standards of general and governmental accounting and financial and quantitative analysis methods. Ability to prepare and review financial transactions; prepare accounting and financial statements and schedules; communicate effectively orally and in writing; operate computer and software; compile and interpret data; and analyze problems and develop effective solutions. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability to occasionally lift up to 25 pounds; occasionally carry up to 25 pounds; frequently stand and walk; occasionally kneel; frequently pull or push objects; frequently rotate upper trunk to right or left while sitting or standing; frequently reach above, at, or below shoulder height; and frequently handle objects. Page 8 of 18 Q:Purchase/Bid Does/l 1-10034-DT [5pherion] RFP 1 1-10034-DT Temporary Employment Services 2.2 Worker's Compensation Classification of Operations Code: 8810 3 Administrative Assistant 3.1 Summary: Performs a wide variety of difficult clerical and secretarial duties. Education/Experience: Any combination of education and experience equivalent to graduation from high school and three to six years of increasingly responsible secretarial experience. Knowledge of office practices and procedures; the organization, function, and policies of the departments; general knowledge of municipal government organization and services; personnel and financial recordkeeping; computer principles and procedures; and proper public contact and telephone etiquette. Ability to spell and use correct grammar; prioritize and schedule work to meet deadlines; transcribe material from a Dictaphone system; communicate effectively with others; work independently in the absence of specific instructions; prepare accurate payroll and financial records; perform computer/word processing functions. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability to occasionally stand, walk, kneel, and bend during the shift; push and pull objects; occasionally flex upper trunk forward at the waist and partially at the knees; occasionally lift and carry up to 10 pounds; occasionally rotate upper trunk to the right or left while sitting or standing and place arms above, at, and below shoulder height. 3.2 Worker's Compensation Classification of Operations Code: 8810 Bookkeeper (Accountine) 4.1 Summary: Performs bookkeeping tasks of average difficulty. Education/Experience: Any combination of education and experience equivalent to the completion of a high school diploma with two years experience in clerical work involving financial recordkeeping or bookkeeping. Knowledge of Excel and other accounting software applications and fundamental bookkeeping procedures. Ability to make arithmetical calculations with speed and accuracy; communicate effectively with others; and maintain detailed financial records accurately. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability to occasionally lift and carry up to 10 pounds; occasionally climb stairs during the shift; frequently rotate upper trunk to the right or left while sitting or standing; and place arms above, at, or below shoulder height. 4.2 Worker's Compensation Classification of Operations Code: 8810 Call Taker 5.1 Summary: Provide contact service, information, and support to the public through the Citizen Call Center. Education/Experience: Any combination of education and experience equivalent to the completion of a high school diploma with one year of clerical or customer service experience. Knowledge of customer service methods and practices; practices of a call center environment; professional telephone etiquette; and computer software and use of business computer. Ability to communicate verbally in a clear manner in the English language; answer calls and communicate with others using professional telephone etiquette; assist caller in clarifying the request or issue; apply knowledge and reasoning to determine the most suitable means for initiating action to resolve a complaint or problem; provide accurate information to callers; Page 9 of 18 Q:Purchase/Bid Docs/I I-10034-DT [Spherion] RFP I 1-10034-DT Temporary Employment Services operate computer and various office equipment; use a telephone for long periods of time; follow verbal and written instructions; and communicate effectively in writing. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability to sit for extended periods; occasionally stand and walk; frequently flex upper trunk forward; frequently lift up to 10 pounds; occasionally carry up to 10 pounds; frequently pull or push objects; frequently rotate upper trunk forward while sitting or standing; frequently reach above, at, or below shoulder height; and continuously talk, see, and hear. 5.2 Worker's Compensation Classification of Operations Code: 8810 6 Cashier 6.1 Summary: Receives and accounts for money. Education/Experience: Any combination of education and experience equivalent to graduation from high school and three to six months of general clerical experience. Knowledge of the methods of receiving and accounting for money and basic office procedures. Ability to make simple arithmetical computations quickly and accurately; accurately maintain financial records and accounts; and communicate effectively with others. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability to occasionally lift up to 10 pounds; occasionally stand, bend, and kneel during the shift; push and pull objects; frequently rotate upper trunk to the right or left while sitting or standing; and place arms above, at, or below shoulder height, 6.2 Worker's Compensation Classification of Operations Code: 8810 Licensed Vocational Nurse (Health Department) 7.1 Summary: Performs technical nursing duties and assists in providing patient care at the public health department. Education/Experience: Any combination of education and experience equivalent to a vocational nursing degree from an accredited program with some experience in nursing. Knowledge of the principles and practices of vocational nursing and self -care activities that promote health and wellness. Ability to operate basic equipment such as a thermometer, blood pressure cuff, stethoscope, and scales; learn the operation of equipment related to the specialty area such as doptone and fetascope; follow oral and written instructions; maintain accurate information; and communicate effectively with others. Licenses/Certifications: Must possess current CPR certification and a Licensed Vocational Nurse certificate. Work Conditions/Physical Requirements: This position requires work in office, clinical, and community environments. Hazards include potential exposure to contaminated blood and exposure to diseased patients. Ability to frequently lift up to 10 pounds, occasionally lift up to 50 pounds, and frequently carry up to 25 pounds; occasionally stand and bend during the shift; frequently walk during the shift; push and pull objects; frequently flex upper trunk forward at the waist and partially at the knees; frequently rotate upper trunk to the left or right while sitting or standing; and place arms above, at, or below shoulder height. 7.2 Worker's Compensation Classification of Operations Code: 8833 Office Assistant Page 10of18 Q:Purchase/Bid Do&I1-10034-DT [5pherion] RFP 1 1-10034-DT Temporary Employment services 8.1 Summarv: Performs a variety of clerical and secretarial duties of average difficulty. Education/Experience: Any combination of education and experience equivalent to graduation from high school and one to three years of secretarial experience. Knowledge of office practices and procedures; computer principles and procedures; and proper public contact and telephone etiquette. Ability to spell and use correct grammar; transcribe material from a Dictaphone; communicate effectively with others; prepare and maintain accurate records; and perform computer/word processing functions. Licenses/Certifications: None. Work Conditions/Physical Requirements: Ability to occasionally stand, walk, kneel, and bend during the shift; push and pull objects; occasionally flex upper trunk forward at the waist and partially at the knees, occasionally rotate upper trunk to the left or right while sitting or standing; and place arms above, at, or below shoulder height. 8.2 Worker's Compensation Classification of Operations Code: 8810 9 P/T Customer Service Representative (Museum Gift Shop) 9.1 Summary: Interacts with citizens in person or by telephone to process service requests, accept payments, provide information, or resolve problems. Education/Experience: Any combination of education and experience equivalent to graduation from high school and six months to one year of sales or customer service experience. Knowledge of retail and museum practices and procedures; the organization, function, and policies of the department; general knowledge of municipal government organization and services; principles and procedures in operating business computers; and proper public contact and telephone etiquette. Ability to spell and use correct grammar; prioritize and schedule work to meet deadlines; communicate effectively with others; follow oral and written instructions; work independently in the absence of specific instructions; prepare and maintain accurate records; control loss prevention while maintaining good customer relations; perform computer/word processing functions; and develop and maintain merchandise displays. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability to occasionally stand, walk, kneel, and bend during the shift; occasionally push and pull objects; occasionally flex upper trunk forward at the waist and partially flex at the knees; occasionally lift and carry up to 50 pounds; occasionally rotate upper trunk to the left or right while sitting or standing; and frequently place arms above, at, or below shoulder height. 9.2 Worker's Compensation Classification of Operations Code: 8810 10 Registered Nurse (Health Department) 10.1 Summary: Plan and conduct health promotion activities; provide professional nursing care, make referrals to appropriate providers, and provide health education to public health clients. Education/Experience: Any combination of education and experience equivalent to completion of professional nursing degree from an accredited school of nursing and one year of public health nursing experience. Knowledge of professional nursing principles and practices; control and care of various communicable diseases; principles and practices use in fostering proper community, adult, maternal, child, and dental health; practices and principles of conducting a community assessment; and basic epidemiological principles and methods including data collection, report writing, and interpretation. Ability to operate basic equipment necessary to Page l l of 18 Q!Purchase/Bid Docs/ l 1-10034-DT [spherion] RFP I 1-10034-DT Temporary Employment Services provide nursing care; communicate effective with individuals from various socioeconomic levels, orally and in writing; maintain accurate records; write reports; establish and maintain effective working relationships with patients, other health practitioners, and various community agencies and organizations; develop policies and procedures based on data and assessment outcomes; and follow written and oral instructions. Licenses/Certifications: Must possess current CPR certification and maybe required to possess a valid Texas Driver's License dependent upon the department's needs. Must be licensed as a registered nurse in the state of Texas, or be eligible to obtain licensure. Work Conditions/Physical Requirements: This position requires work in office, clinical, and community environments. Hazards include potential exposure to contaminated blood and exposure to diseased patients. Ability to frequently lift and carry up to 10 pounds and occasionally lift and carry up to 50 pounds; frequently stand and walk during the shift; occasionally bend and kneel; occasionally climb stairs, ladders, and other inclined surfaces; occasionally push and pull objects; place arms above, at, and below shoulder height; and coordinate eye, hand, and foot movement in order to operate a vehicle. 10.2 Worker's Compensation Classification of Operations Code: 8833 11 Temporary Election Worker 11.1 Summary: Assist with verifications of petitions. Education/Experience: Must be at least 18 years of age and a registered voter of Lubbock County. Must have experience working as an election judge or early voting clerk for Lubbock County Elections. Knowledge of typing, computer skills, and Election laws. Ability to follow verbal and written instructions; work independently in the absence of specific instructions; establish and maintain effective working relationships with fellow employees and City Secretary staff; and be detail -oriented. Licenses/Certifications: None. Work Conditions/Physical Requirements: Ability to continuously sit; occasionally flex upper trunk forward at the waist and partially flex at the knees; occasionally rotate upper trunk to the left or right while sitting or standing; and frequently place arms above, at, or below shoulder height. Vision requirements include close vision, distance vision, peripheral vision, color vision, and ability to adjust focus. Requires exposure to computer screens and the public; may be required to work extended hours. 11.2 Worker's Compensation Classification of Operations Code: 8810 12 Animal Attendant 12.1 Summary: Cares for animals at shelter while ensuring compliance with local and state animal laws. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and six months experience in caring for animals. Ability to learn, interpret, and understand laws and regulations governing the humane treatment of animals; learn and develop skills in the humane treatment of animals; follow verbal and written instructions; prepare and maintain accurate records, Licenses/Certifications: None. Page 12 of 18 Q:Purchase/Bid Docs/I 1-10034-DT ISpherion] RFP l 1-10034-DT Temporary Employment Services Work Conditions/Physical_ Requirements: Must be able to frequently carry and lift up to 50 pounds and occasionally carry and lift up to 75 pounds; frequently stand and walk during the shift; push and pull objects; frequently flex upper trunk forward at the waist and partially flex at the knees; frequently rotate upper trunk to the left or right while sitting or standing; and place arms above, at, or below shoulder height; tolerate animal noise and odors; and work outside in extreme weather conditions. 12.2 Worker's Compensation Classification of Operations Code: 8831 13 Construction and Maintenance Worker (Streets) 13.1 Summary: Performs manual work in the construction and maintenance of public works facilities. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and six months of experience in performing manual labor. Knowledge of the types and uses of common hand tools and equipment used in construction and maintenance of public roadways. Ability to perform manual tasks requiring physical strength and endurance; follow oral and written instructions; communicate effectively with others; and operate heavy equipment. Licenses/Certifications: May be required to possess a valid Texas Commercial Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability frequently lift and carry up to 75 pounds; occasionally lift and carry up to 100 pounds; frequently walk and stand during the shift; frequently bend and kneel during a shift; push and pull objects; continuously flex upper trunk forward at the waist and partially at the knees; continuously rotate upper trunk to the right or left while sitting or standing; reach above, at, or below shoulder height; and coordinate eye, hand, and foot movement in order to operate a vehicle. Requires working outside and may subject worker to extremes of weather conditions. 13.2 Worker's Compensation Classification of Operations Code: 5506 14 Crew Leader (Civic Center/Coliseum) 14.1 Summary: Supervises and assists in cleaning buildings and maintaining grounds at assigned location. Education/Experience: Any combination of education and experience equivalent to the completion of a high school diploma and one year experience in performing manual labor, including some supervisory experience. Knowledge of common hand tools and some power tools used in assembling partition system. Ability to follow oral and written instructions; perform manual tasks requiring physical strength and endurance deal courteously with the public; and communicate effectively with others. Licenses/Certifications: May be required to possess a valid Texas Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability to continuously lift and carry up to 25 pounds, frequently lift and carry up to 50 pounds, and occasionally lift and carry up to 75 pounds; frequently walk and stand during the shift; frequently bend and kneel; push and pull objects; frequently flex upper trunk at the waist and partially at the knees; occasionally rotate upper trunk to the right or left while sitting or standing; and coordinate eye, hand, and foot movement in order to operate vehicles and equipment. Page 13 of 18 Q:Purchase/Bid Docs/l 1-10034-DT [Spherion] RFP 11 -1 0034-DT Temporary Employment Services 14.2 Worker's Compensation Classification of Operations Code: 9016 15 Custodian 15.1 Summary: Keeps an assigned building and surrounding premises clean and orderly using janitorial equipment and supplies. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma. Knowledge of the methods and equipment used in janitorial work. Ability to use machines and equipment including a buffer, shampoo machine, vacuum, floor stripper, mop, broom, and related cleaning implements; communicate effectively with others; and follow oral and written instructions. Licenses/Certifications: None. Work Conditions/Physical Requirements: Ability to frequently lift up to 25 pounds and occasionally lift up to 75 pounds; frequently carry up to 25 pounds and occasionally carry up to 50 pounds; frequently walk and stand during the shift; occasionally bend and kneel; frequently climb ladders, stairs, scaffolding, poles, and inclined surfaces; continuously flex upper trunk forward at the waist and partially at the knees; occasionally rotate upper trunk to the right or left while sitting or standing; frequently reach above, at, or below shoulder height; frequently push and pull objects. 15.2 Worker's Compensation Classification of Operations Code: 9015 16 Electronics Technician (Radio Shop) 16.1 Summary: Assists in the installation and repair of radio and related communications equipment. Education/Experience: Any combination of education and experience equivalent to the completion of a high school diploma and six months of responsible work experience in the repair and maintenance of mechanical and/or electrical equipment. Knowledge of use of basic hand tools. Ability to learn the methods and equipment used in radio communication installation and repair and communicate effectively with others. Licenses/Certifications: May be required to possess a valid Texas Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability to occasionally stand and walk during the shift; occasionally climb stairs, ladders, and other inclined surfaces; occasionally bend and kneel during the shift; continuously lift and carry up to 25 pounds; frequently lift and carry up to 50 pounds; frequently flex upper trunk forward at the waist and partially at the knees; frequently rotate upper trunk to the left or right while sitting or standing; place arms above, at, and below shoulder height; coordinate eye, hand, and foot movement in order to operate a vehicle. 16.2 Worker's Compensation Classification of Operations Code: 5190 17 Equipment Operator (Solid Waste, Streets, Cemetery, Parks & Recreation) 17.1 Sununarv: Operates and services trucks and light motorized equipment, performs maintenance work on equipment, and manual work in public facilities. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and six months experience in maintenance or construction work Page 14 of H Q:Puu:hase/Bid Docsrl 1-10034-DT [Spherion] RFP 1 I-10034-DT Temporary Employment Services involving the operation of motorized equipment. Knowledge of operation and maintenance of motorized equipment typically used in construction or maintenance activities. Ability to follow oral and written instructions; perform maintenance on light equipment; work cooperatively with others; operate a spray gun and metal grinder; and communicate effectively with others. Licenses/Certifications: May be required to possess a valid Texas Commercial Driver's License. Equipment Operator at Landfill may be required to possess a valid Texas Driver's License. Work Conditions/Physical Requirements: Ability to continuously lift and carry up to 25 pounds and frequently lift and carry up to 50 pounds; frequently stand and walk during a shift; frequently climb ladders, stairs, and inclined surfaces; continuously bend and kneel; push and pull objects; continuously flex upper trunk forward at the waist and partially at the knees; continuously rotate trunk to the right or left while sitting or standing; continuously reach above, at, or below shoulder height; and coordinate eye, hand, and foot movement in order to operate motorized equipment. Requires working in outside weather conditions during all seasons. 17.2 Worker's Compensation Classification of Operations Code: Solid Waste — 9403, Streets — 9402, Cemetery — 9220, and Parks & Recreation — 9102 18 Farm IrriSation Technician 18.1 Summary: Operates, maintains, and repairs farm irrigation system components. Maintains accurate irrigation records. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and one year of farm labor experience including work with irrigation systems. Knowledge of operation and maintenance of irrigation systems, pumps, pipelines, valves, flow meters, farm machinery, and earth moving equipment; and knowledge of computer programs and software. Ability to operate, test, and repair centerpivot irrigation system; operate earth moving equipment; develop and interpret irrigation plans, specifications, and details; communicate effectively with others; and operate farm equipment. Licenses/Certifications: May be required to possess a valid Texas Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability to frequently lift and carry up to 50 pounds; occasionally lift and carry up to 100 pounds; frequently walk and stand during a shift; occasionally climb ladders, stairs, and inclined surfaces; occasionally crawl when greasing equipment; frequently rotate upper trunk forward at the waist and partially flex at the knees; frequently rotate upper trunk to the right or left while sitting or standing; frequently reach at, above, or below shoulder level; and coordinate eye, hand, and foot movement in order to operate motorized vehicles. 18.2 Worker's Compensation Classification of Operations Code: 7520 19 Grounds Maintenance Worker 19.1 Summary: Maintains landscaped areas at City of Lubbock parks. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and six months experience in groundskeeping, gardening, or maintenance work. Knowledge of groundskeeping methods, tools, and supplies; and practices in planting, cultivating, and caring for trees, shrubs, flowers, and lawns. Ability to use hand tools and motorized equipment; perform heavy physical labor; and communicate effectively with others. Page 15 of 18 Q:Pumhase/Bid Docs/i 140034-DT [Spherion] RFP 11-10034-DT Temporary Employment Services Licenses/Certifications: May be required to possess a valid Texas Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability to continuously lift and carry up to 25 pounds; occasionally lift and carry up to 75 pounds; frequently walk and stand during the shift; frequently bend and kneel; push and pull objects; flex upper trunk at the waist and partially at the knees; occasionally rotate upper trunk to the right or left while sitting or standing; frequently reach above, at, or below shoulder height; and coordinate eye, hand, and foot movement in order to operate vehicles and equipment. Requires working in outside weather conditions during all seasons. 19.2 Worker's Compensation Classification of Operations Code: 9102 20 Heavy Equipment Operator 20.1 Sumtnary: Operates and services the heavier types of construction equipment such as motor graders, scrapers, asphalt paving machine and large front end loader. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and three to five years experience in the operation of motorized construction equipment. Knowledge of operation and maintenance of heavy motorized equipment typically used in construction or maintenance activities. Ability to operate heavy equipment skillfully and safely; perform maintenance and service work on trucks and heavy equipment; make field repairs; and understand and follow oral and written instructions. Licenses/Certifications: May be required to possess a valid Texas Commercial Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability to frequently lift and carry up to 50 pounds; occasionally lift and carry up to 75 pounds; walk and stand during a shift; climb ladders, scaffolding, stairs, poles, and inclined surfaces; continuously push and pull objects; frequently flex upper trunk forward at the waist and partially at the knees; frequently rotate upper trunk to the right or left while sitting or standing; reach above, at, or below shoulder heights; and coordinate eye, hand, and foot movement in order to operate motorized vehicles and machinery. Requires working in outside weather conditions during all seasons. Hazards include noisy conditions, dust, and harmful chemicals. 20.2 Worker's Compensation Classification of Operations Code: 5506 21 Laborer (Civic Center/Coliseum) 21.1 Summary: Cleans buildings and maintains grounds at assigned location. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and six months experience in performing manual labor. Knowledge of common hand tools and some power tools used in assembling partition system. Ability to operate motorized equipment and use hand tools; perform heavy physical labor; follow oral and written instructions; and communicate effectively with others. Licenses/Certifications: May be required to possess a valid Texas Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability to continuously lift and carry up to 25 pounds; occasionally lift and carry up to 75 pounds; frequently walk and stand during the shift; frequently bend and kneel; push and pull objects frequently flex upper trunk at the waist and partially at the knees; occasionally rotate upper trunk to the right or left while sitting or standing; frequently reach above, at, or below shoulder height; and coordinate eye, hand, and foot movement in order to operate vehicles and equipment. 21.2 Worker's Compensation Classification of Operations Code: 9016 Page 16 of 18 Q:Purchase/Bid Docs/ 11-1 0034-DT [Spherionl UP 1 I-10034-DT Temporary Employment Services 22 Recycling Attendant (Solid Waste) 22.1 Summary: Facilitate operations at the permanent recycling drop-offs by providing good customer service and site maintenance. Site maintenance includes proper processing of recycling commodities by sorting and as needed, removing unacceptable items from recycling dumpsters. Education/Experience: Any combination of education and experience equivalent to the completion of a high school diploma and six months experience in maintenance or construction work. Ability to understand and follow oral and written instructions; get along well with others; communicate effectively with others; and operate a riding lawn mower, skid loader equipment, 2-way radio, and bob cat skillfully and safely. Licenses/Certifications: May be required to possess a valid Texas Driver's License dependent upon the department's needs. Work Conditions/Physical Requirements: Ability to continuously lift and carry up to 25 pounds, frequently lift and carry up to 50 pounds, and occasionally lift and carry up to 75 pounds; frequently stand and walk during a shift; frequently climb ladders, stairs, and inclined surfaces; continuously bend and kneel; push and pull objects; continuously flex upper trunk forward at the waist and partially at the knees; frequently rotate trunk to the right or left while sitting or standing; continuously reach above, at, or below shoulder height; and coordinate eye, hand, and foot movement in order to operate motorized equipment. Requires working in outside weather conditions during all seasons. 22.2 Worker's Compensation Classification of Operations Code: 7590 23 Warehouse Maintenance Worker 23.1 Summary: Performs manual work and maintains grounds at Warehouse. Education/Experience: Any combination of education and experience equivalent to completion of a high school diploma and six months of experience in groundskeeping or maintenance work. Knowledge of the types and uses of common hand tools. Ability to operate motorized equipment and use hand tools; perform physical labor; follow oral and written instructions; and communicate effectively with others. Licenses/Certifications: None Work Conditions/Physical Requirements: Ability frequently lift and carry up to 75 pounds; occasionally lift and carry up to 100 pounds; frequently walk and stand during the shift; frequently bend and kneel during a shift; push and pull objects; continuously flex upper trunk forward at the waist and partially at the knees; continuously rotate upper trunk to the right or left while sitting or standing; reach above, at, or below shoulder height; and coordinate eye, hand, and foot movement in order to operate a vehicle. Requires working outside and may subject worker to extremes of weather conditions. 23.2 Worker's Compensation Classification of Operations Code: 8292 Page 17 of 18 Q:Purchase/Bid Docs/l 1-10034-DT [Spherion] EXHIBIT C Resolution No. 2011-RO330 City Of Lubbock, Texas Temporary Employment Services RFP 1 I-10034-DT BAFO Proposal Submittal Form Rate Sheet The undersigned hereby offers to furnish and deliver the articles or services as specified herein and in their proposal and proposed service agreement (attached) at the terms stated therein and in strict accordance with the specifications, all of which are made a part of this offer. Maximum number of days from signing of service agreement to inception: This proposal is valid for ninety (90) days. TEMPORARY AGENCY HOURLY RATE SHEET Level I 2 3 4 Technical/Clerical Positions Hourly Wage Bill Rate Hourly Wa a Bill Rate Hourly Wage Bill Rate Hourly Wage Bill Rate Account Clerk 8.50 11.48 9.00 12.15 9.25 12.49 9.50 12.83 Accountant 12.00 16.20 12.50 16.88 13.00 17.55 13.50 18.23 Administrative Assistant 8.50 11.48 9.00 12.15 9.50 12.83 10.00 13.50 Bookkeeper 8.50 11.48 9.00 12.15 10.00 13.50 11.00 14.85 Call Taker 8.00 10.80 8.25 11.14 8.75 11.81 9.00 12.15 Cashier 7.25 9.79 7.50 10.13 7.75 10.46 8.00 10.80 Licensed Vocational Nurse NIA NIA NIA NIA NIA N/A NIA NIA Office Assistant 8.00 10.80 8.50 11.48 8.75 11.81 9.00 12.15 PIT Customer Service Rep. 7.25 9.79 7.25 9.79 7.25 9.79 7.50 10.13 Registered Nurse N/A NIA N/A. N/A N/A NIA NIA NIA Temporary Election Worker 9.00 12.06 9.00 12.06 9.00 12.06 9.00 12,06 Trades Positions Hourly Wa a Bill Rate Hourly Wage Bill Rate Hourly Wage Bill Rate Hourly Wage Bill Rate Animal Attendant 8.00 10.96 8.50 11.65 9.00 12.33 9.50 13.02 Construction & Maint. Worker 8.00 10.96 8.50 11.65 9.00 12.33 9.50 13.02 Crew Leader 7.25 9.93 7.50 10.28 8.00 10.96 8.25 11.30 Custodian 7.25 9.93 7.25 9.93 7.30 10.01 7.45 10.21 Electronics Technician 9.50 13.02 10.50 14.39 11.00 15.07 11.34 15.54 Equipment Operator 8.00 10.96 8.50 1 1.65 8.75 11.99 9.00 12.33 Farm Irrigation Technician 9.50 13.02 10.50 14.39 11.00 15.07 11,34 15.54 Grounds Maintenance Worker 7.25 9.93 7.50 10.28 7.75 10.62 7.90 10.82 Heavy Equipment Operator 9.00 12.33 9.50 13.02 10.00 13.70 11.00 15.07 Laborer 7.25 9.93 7.50 16.28 7.75 10.62 7.90 10.82 Recycling Attendant 7.50 10.28 7.75 10.62 8.00 10.96 9.00 12.33 Warehouse Maintenance Worker 7.25 9.93 7.50 10.28 7.75 10.62 7.75 10.62 Level 1 - minimum required experience Level 2 - one to three additional years of experience Level 3 - three to five additional years of experience Level 4 - five or more additional years of experience Company Name: A.L. StaffigZ dba S herion c Signature of Company Official: Printed name of company official and title: 1.37% Trade Position 1.34% Payrol l Services (Election Workers & Retires) 1.35 % Clerical Position Overtime rate billed at 1.35% on all positions (See Amendment A) Page 19 of 18